HEALTH & SAFETY REPORT 1 st and 2 nd Quarters; April - September 2016

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1 HEALTH & SAFETY REPORT 1 st and 2 nd Quarters; April - September 2016 Customer and Support Group Health and Safety Service

2 CONTENTS 1.0 Introduction 2.0 Executive Summary 3.0 Interventions 4.0 Corporate Accident/Incidents 4.1 Previous Quarterly Statistics (Employees Only 4.2 Accident/Incidents Statistics Overall (Employees Only) 4.3 Audit Statistics Overall 4.4 Average Audit Score 5.0 Adults and Communities 5.1 Significant RIDDOR details 5.2 Identified Trends 5.3 Audit 5.4 Corporate Training 7.0 Family Services 7.1 Significant RIDDOR details 7.2 Identified Trends 7.3 Audit 7.4 Corporate Training 8.0 Commissioning Group 8.1 Significant RIDDOR details 8.2 Identified Trends 8.3 Audit 8.4 Corporate Training 9.0 StreetScene 9.1 Significant RIDDOR details 9.2 Identified Trends 9.3 Audit 9.4 Corporate Training 6.0 Assurance 6.1 Significant RIDDOR details 6.2 Identified Trends 6.3 Audit 6.4 Corporate Training 10.0 Schools 10.1 Significant RIDDOR details 10.2 Trend Commentary 10.3 Audit

3 1.0 INTRODUCTION The purpose of this report is to identify incident trends and areas of good compliance throughout the council. Once identified, it is possible to establish areas that require improvement and development. The report has identified varying results for quarters 1 and 2. Adults and Communities and StreetScene have identified an increase in non-notifiable incidents compared with the same period last year. Assurance and Commissioning group have had no incidents reported within the 6 month period. A Report It campaign was rolled out in May; this was to encourage managers and employees to report incidents and near misses. Early indications appear to suggest that the campaign has had some success with the increase in reported incidents from Adults and Communities and Streetscene Delivery Units. This will continue to be monitored by the Safety, Health and Wellbeing (SHaW) team. Incident reports are continuously monitored and reviewed by the SHaW team, investigations are initiated where necessary. The online Health and Safety Management System enables SHaW to compile reports and produce statistics that can be used to identify trends and highlight areas of good compliance. It is important to note that it is the manager s responsibility to monitor each report that relates to their team. This includes their duty to complete the manager s review by carrying out local investigations and introducing prevention measures 2.0 EXECUTIVE SUMMARY 2.1. Incidents Adults and Communities and StreetScene have seen an increase in incidents compared to the same period last year. There have been 6 RIDDOR reportable incidents from schools which is a decrease from the same period last year. Concerns have been raised that schools are not logging incidents on the reporting system. The SHaW team are currently liaising with schools to increase their reporting and reviewing culture Training 486 training modules have been completed within these 2 quarters. DSE, fire safety and manual handling modules have the biggest uptake. 2.3 Audits The number of audits planned and undertaken in this reporting period is improving with the focus in inspection of construction sites. In addition to these, 6 audits where undertaken over this period within the Family Services and Streetscene Delivery Units as well as in 2 schools. Audit and inspection visits are significantly increasing the knowledge and awareness of health and safety amongst line managers and premises managers. Regarding the priority audits (Legionalla/Asbestos/Fire), it has

4 been identified that additional training is required for staff in the management of legionella and asbestos and this is being arranged. There has been an increase in the DU management teams implementing the requirements of the corporate h&s policy. This will continue to be a priority to ensure 100% implementation throughout the organisation, with support given to DU management team s by the SHaW service. The target score for audits is above 80% with one of the Family Services audits at the Family Resource Centre achieving an audit score of 52%. The main reason for this score was low H&S training attendance by staff. An action plan has been produced by the SHaW team with recommendations to improve this score and they will be supporting management to achieve this. Training has since been carried out for Fire Wardens and further H&S training is being arranged for Quarter INTERVENTIONS 3.1. Enforcing Authority Interventions There has been no enforcing authority interventions There have been no SHaW lead interventions

5 4.0 CORPORATE ACCIDENT / INCIDENTS 4.1. Statistics - Rolling 12 Month (Employees Only) Accident Incidents Rate (AIR)/Annual Rolling - incidents over the rolling 12 months i.e. Q3 15/16, Q4 15/16, Q1 16/17 and Q2 16/17 X 1,000/ Average number of employees over the rolling 12 months shown as RIDDOR Incident Nonnotifiable Incidents Physical assault Verbal Assault Annual Rolling Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Incidents AIR Incidents Incidents Incidents Incidents Top 3 Incident type Number of incidents contact with moving object 17 slip trip, fall on same level 11 Handling lifting and carrying Management Reporting Status Statistics Overall (Employees Only) Open Incidents - Awaiting a Managers Review to be completed. SHaW will only make changes to an Open incident if the incident requires immediate action, for all other reports, no changes will be made by SHaW until the manager has completed the review. Managers will be prompted to complete this. Pending Incidents - Undergone review and are now awaiting further information to be provided or an investigation to be undertaken. Closed Incidents Reviewed by managers and SHaW and all actions to prevent recurrence have been exercised, SHaW will then close the incident report. Charts below show how many incidents have remained Open/Pending and for how long, segregated into three time scales: 1 5 days; 6 15 days; 16 + days. Open incidents are awaiting review by manager. The relevant managers for these incidents have received notification that these incidents require their attention. Open and pending incidents over 16 days will be escalated to senior management and, if no action undertaken, the Head of SHaW.

6 Adults & Communities Assurance Family Services Commissioning Streetscene Open Incidents Pending Incidents Closed Incidents Duation 1-5 days 6-15 days 16+ Days 600 Open Incidents 400 Pending 200 Incidents 0 Incident Status Closed Incidents Open Pending 4.3 Audit Statistics Overall Figures below represent the total number of Audits carried out. Full Assurance Management Priority These audits are undertaken of the entire premises. This includes a comprehensive audit of the policies and procedures, risk assessments, maintenance checks, training records and a full site inspection. These audits are undertaken for third party contractors who are providing a service to London Borough of Barnet. This audit is to ensure that contactors are providing a suitable and competent service and are carried out on contractors working for Delivery Units. These audits are carried out to highlight any gaps in a DU s health and safety compliance and performance. This includes a review of the policies, management check lists and other relevant documentation. These audits are undertaken to evaluate how DU s manage priorities highlighted in the council s Annual Health and Safety Report; Manual handling, work place hazards, risk assessments, fire and emergency procedures, work place violence, electrical management, gas management, COSHH and work related stress. Priority audits will occasionally include a site inspection.

7 Average scores Adults & Communities Assurance Family Services Commissioning Street Scene Schools Full Audits % Assurance Audits Management Audits % % - Priority Audits % % NOTE: Actions plans are produced by SHaW to assist managers in addressing any gaps identified as a result of audits and to improve health and safety performance.

8 5.0 ADULTS & COMMUNITIES ACCIDENT/INCIDENTS 5.1 Significant RIDDOR details There were no RIDDOR incidents reported. 5.2 Trend commentary a total of 11 Non notifiable incidents were reported, which is an increase from the same period last year. This may be due to the Report it campaign to encourage greater reporting. Also the SHaW team have been working with Adults & Communities managers to help increase the knowledge of all staff in regards to the reporting of injuries / accidents, these statistics show an improving H&S culture within this DU. RIDDOR Incidents Nonnotifiable Incidents Physical Assault Verbal Assault Q1/2 15/16 AIR Q1/2 EMPLOYEE 16/17 AIR Adults Social Care Community & Wellbeing Non- Employees Incident type Number of Incidents (ALL) Slip/trip/fall on same level 6 Handling/lifting/carrying 2 Contact with moving object 2 Fall from Height Audit No audit was undertaken in the Adults & Communities DU, there is however a plan in place to undertake a management audit in Quarter 3. Adults Social Care Community & Wellbeing Average audit score Full Audits Assurance Audits Management Audits Priority Audits 0 0 -

9 5.4 Corporate Training The table below shows figures for the number of corporate training courses that have been completed and passed; local training undertaken by the DU will not be displayed in the table. This table excludes courses that have still yet to be completed or courses that have failed to meet the pass mark. The numbers in the table below have been taken directly from the elearning database and represent the most popular courses undertaken. 27 courses were completed; the most popular courses undertaken were DSE and Fire Safety. Course Number of course completed DSE 13 Fire Safety 5 Other 9

10 6.0 ASSURANCE ACCIDENT/INCIDENTS 6.1 Significant RIDDOR details No RIDDOR reportable incidents. 6.2 Trend commentary No reported incidents in this period. A lack of reports is not currently a cause of concern. However the trend will be monitored to ensure there is no lack of reporting. 6.3 Audit No audits had been carried out during this period Governance Operational Assurance Electoral Registration Average audit score Full Audits Assurance Audits Management Audits Priority Audits Corporate Training The table below shows figures for the number of corporate training courses that have been completed and passed; local training undertaken by the DU will not be displayed in the table. This table excludes courses that have still yet to be completed or courses that have failed to meet the pass mark. The numbers in the table below have been taken directly from the elearning database and represent the most popular courses undertaken courses were completed; the most popular courses were Manual Handling and Office Safety. Course Number of courses completed Manual handling 16 Office Safety 16 Workplace safety 10 H&S for homeworkers (employees) 5 Induction safety 5 Pregnancy interactive 5 Fire Safety 3 Other 34

11 7.0 FAMILY SERVICES ACCIDENT/INCIDENTS 7.1 Significant RIDDOR details No RIDDOR reportable incidents. 7.2 Trend commentary there has been a significant increase in reported verbal assault incidents when comparing to the same period last year. This may be due to the Report it campaign to encourage greater reporting. The trend will be monitored by the SHaW team. Q1/2 15/16 AIR Q1/2 EMPLOYEE 16/17 AIR Early Intervention & Prevention Children s Social Care Non- Employees RIDDOR Incidents Nonnotifiable Incidents Physical Assault Verbal Assault Audit audits were completed by the SHaW team. These audits scored an average of 77%. An audit at the Family Resource Centre achieved an relatively low audit score of 52%. The main reason for this score was low H&S training attendance by staff. An action plan has been produced by the SHaW team with recommendations to improve this score and they will be supporting management to achieve this. Training has since been carried out for Fire Wardens and further H&S training is being arranged for Quarter 4. Family Services Early Intervention & Prevention Children s Social Care Average audit score Full Audits Assurance Audits % Management Audits Priority Audits %

12 7.4 Corporate Training The table below shows figures for the number of corporate training courses that have been completed and passed; local training undertaken by the DU will not be displayed in the table. This table excludes courses that have still yet to be completed or courses that have failed to meet the pass mark. The numbers in the table below have been taken directly from the elearning database and represent the most popular courses undertaken. 349 training modules were completed; the most popular courses being DSE, Fire Safety and H&S we are all responsible. Course Number of courses completed DSE 98 Fire Safety 78 Health and safety we are all responsible 33 Induction 27 Manual Handling 26 Office Safety 21 Other 66

13 8.0 COMMISSIONING GROUP ACCIDENT/INCIDENTS 8.1 Significant RIDDOR details No RIDDOR reportable incidents. 8.2 Trend commentary No reported incidents in this period, this suggests staff may not be reporting incidents or this area of work is of a low risk. It will be monitored by the SHaW service 8.3 Audit No audits were completed in the Commissioning Group Deputy Chief Operating Officer Finance Information Management Communications Health & Safety Program & Resources Average audit score Full Audits Assurance Audits Management Audits Priority Audits Corporate Training The table below shows figures for the number of corporate training courses that have been completed and passed; local training undertaken by the DU will not be displayed in the table. This table excludes courses that have still yet to be completed or courses that have failed to meet the pass mark. The numbers in the table below have been taken directly from the elearning database and represent the most popular courses undertaken. 4 modules were completed within this reporting period. course Number of courses completed DSE 3 Fire Safety 1

14 9.0 STREETSCENE ACCIDENT/INCIDENTS 9.1 Significant RIDDOR details 0 RIDDOR reportable incident occur within street scene in quarter Trend commentary there has been an increase in the total number of incidents report by the StreetScene DU compared to the same period last year. This may be due to the Report it campaign to encourage greater reporting. The trend will be monitored by the SHaW team Q2 15/16 AIR Q2 EMPLOYEE 16/17 AIR Green Streets Contract Management Business Improvement Waste & Recycling Waste Strategy Non- Employees RIDDOR Incidents Nonnotifiable Incidents Physical Assault Verbal Assault Incident type Number of Incidents (ALL) Handling Lifting & Carrying 15 Contact with moving object 8 Slip/Trip/Fall on same level 5 Other Audit One health and safety audit was carried out within the Streetscene DU and achieved a score of 89% StreetScene Green Streets Transport Business Improvement Waste & Recycling Waste Strategy Average Score Full Audits Assurance Audits Management Audits % Priority Audits

15 9.4 Corporate Training The table below shows figures for the number of corporate training courses that have been completed and passed; local training undertaken by the DU will not be displayed in the table. This table excludes courses that have still yet to be completed or courses that have failed to meet the pass mark. The numbers in the table below have been taken directly from the elearning database and represent the most popular courses undertaken. 2 modules were completed during the reporting period although it should be noted that Streetscene carry out extensive toolbox training for its staff that would not appear in these figures. Course Number of course completed Fire Safety Interactive 1 Office Safety 1

16 4 SCHOOLS 10.1 Significant RIDDOR details: 5 of the 6 RIDDOR reportable incidents were for pupil injuries with only 1 being for a member of staff 1053 Child was playing in the outdoor classroom; she fell into the step up to the shed. RIDDOR has been completed and uploaded to the system, incident is now closed Pupil tripped over another pupil at lunch time and fell on right arm. RIDDOR not uploaded to incident Pupil slipped on climbing frame hitting back of their head causing a small laceration. RIDDOR has been completed and uploaded to incident Child was running in the playground and fell on left arm. RIDDOR has been uploaded to the incident and has been closed by a member of the SHaW team Teacher tripped over ipad charging case in the office. RIDDOR has been uploaded and incident has been closed by a member of the SHaW team Pupil fell on a metal bolt. RIDDOR has been completed and uploaded to system; incident needs to be closed off by a member of the SHaW team Trend commentary: Employees there were 3 non-notifiable reported by LBB employees and 1 nonnotifiable reported by teaching staff, this is a decrease compared to the same period last year. Non-Employees there has been a slight decrease in incidents reported by schools for pupils compared with the same period last year. To assist in trend spotting, a separate document detailing the cause and number of incidents for each school has been attached at the end of this report. Q1/2 15/16 AIR Q1/2 16/17 AIR Teachers LBB Employees Q1/2 15/16 Q1/2 16/17 Pupils Other Non- Employees RIDDOR Incidents RIDDOR Incidents

17 Nonnotifiable Incidents Physical Assault Verbal Assault Nonnotifiable Teaching Staff & LBB Incidents Top Three Primary Cause Pupils & Non-Employees Employees Physical Assault Slip, Trip, Fall Verbal Contact 3 with 1.1 Moving Assault Object Fall from Height Audit One Full audit and one Priority audit were completed in the reporting period that achieved an average score of 76% Schools Average Score Full Audits 1 75% Assurance Audits - - Management Audits - - Priority Audits 1 75%

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