2011 Primary Health Care Survey Results Community Profile
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1 Demographic profile 4 Age group Gender Community NB Male Female High school or less Education College/Technical level trade diploma University degree Aboriginal Yes Primary Health Care Survey Results Community Profile Demographic profile 4 Preferred language of service Household income Employment status Population (18 and over) based on 2006 Census: 24,550 Survey respondents: n = 630 Included in this community: Beaubassin East / Beaubassin-est, Boudreau-Ouest, Cap-Pelé, Cocagne, Cormier- Village, Dundas, Grand-Barachois, Grande-Digue, Haute-Aboujagane, Notre- Dame, Petit-Cap, Pointe-du-Chêne, Saint-André-Leblanc, Saint-Antoine, Sainte- Marie-de-Kent, Saint-Paul, Scoudouc, Scoudouc Road, Shediac, Shediac Bridge, Shediac Cape, Shediac River, Shemogue, Trois-Ruisseaux Low Community score = 261 (22 nd /28) Bottom 25 Accessibility score 1 Top 25 Community score = 905 (17 th /28) Bottom 25 Satisfaction score 2 Top 25 NB score = 900 NB score = 300 Community score = 101 (8 th /28) Bottom 25 Health score 3 Top 25 Community NB English French Less than $25, $25,000 - $59, $60,000 or more Employed Unemployed/ Seasonal Retired Other Overall score that combines responses to has a personal family doctor, has access to a primary health care team and can get an appointment with a personal family doctor on the same day or next day 2 Overall score that combines responses to individual ratings of services received from/at personal family doctor, nurse practitioner, emergency department, specialist, after-hours or walk-in clinic, community health centre, Tele-Care, ambulance services, and alternative practitioner 3 Self-rated health (very good or excellent) 4 Based on survey respondents, weighted by age and gender NB score = 100 High Chronic Health Conditions 4 Community NB Number 5 Arthritis 3, Asthma 2, Cancer 1, Chronic pain 2, Depression 3, Diabetes 1, Emphysema or COPD F F 02.7 Gastric reflux (GERD) 3, Heart disease 1, High blood pressure or hypertension 5, Mooddisorder other than depression F F 02.5 Stroke F F Estimated number of citizens in the community who have the selected chronic health condition F Too unreliable to be published (coefficient of variation greater than 33.3)
2 Accessibility Experiences With Primary Health Care Services - ACCESSIBILITY (Results are based on a primary health care survey conducted with citizens Zone 1 aged 18 years or older between February and April 2011) A-1 Percent of residents who have a personal family doctor A-2 A-3 A-4 A-5 Family Doctor: Among those with a personal family doctor Personal family doctor has an after-hour arrangement when office is closed ( yes) Easy or difficult to call personal family doctor s office during regular practice hours ( very/somewhat easy) How quickly appointment can be made with personal family doctor ( on same or next day) Other health professionals working in same office/building as personal family doctor ( yes) A-6 Percent of residents who have access to a primary health care team*** A-7 Among users in past 12 months Family Doctor A-8 Emergency Dept. A-9 Specialist A-10 A-11 A-12 After-hours or walk-in clinic Community health centre Among health care service users Satisfaction with wait time from booking appointment to seeing personal family doctor ( very/somewhat satisfied) Wait time at the hospital emergency department ( less than 4 hours) Satisfaction with wait time from booking appointment to seeing specialist ( very/somewhat satisfied) Wait time at the after-hours or walk-in clinic ( less than 1 hour) Wait time at the community health centre ( less than 1 hour) Equity based on preferred language of service ( who always receive service in language of preference) A-13 Percent with a nurse practitioner regularly involved in health care 93.5 ( )** 27.1 ( ) 72.2 ( ) 26.8 ( ) 9.0 ( ) 24.7 ( ) 81.7 ( ) 76.6 ( ) 81.3 ( ) 75.0 ( ) 64.0 ( ) English* 91.0 ( ) French* 85.0 ( ) 3.2 E ( ) 92.0 ( )** 31.3 ( ) 72.5 ( ) 28.5 ( ) 10.8 ( ) 27.9 ( ) 82.0 ( ) 71.0 ( ) 79.8 ( ) 89.1 ( ) 71.6 ( ) English* 94.1 ( ) French* 77.9 ( ) 3.0 ( ) * Preferred language of service as indicated by respondent in the survey. E Use with caution (coefficient of variation between 16.6 and 33.3). ** Confidence interval calculated at a 95 level of confidence. ***Team: respondents who have access to a family doctor and who have access to either a nurse practitioner or a nurse or other health professionals at their family doctor s office ( )** 21.6 ( ) 76.6 ( ) 30.3 ( ) 12.1 ( ) 34.4 ( ) 83.4 ( ) 75.1 ( ) 78.3 ( ) 74.5 ( ) 76.5 ( ) English* 95.3 ( ) French* 78.9 ( ) 2.8 ( )
3 Use of Services U-1 Experiences With Primary Health Care Services USE OF SERVICES (Results are based on a primary health care survey conducted with citizens Zone 1 aged 18 years or older between February and April 2011) Model of care used most often when sick or in need of care from a health professional Used most often Among overall residents Personal family doctor Hospital emergency department After-hours or walk-in clinic Community health centre Other 50.6 ( )** 7.4 ( ) 27.8 ( ) 6.7 ( ) 7.5 ( ) Use of primary health care services in last 12 months - Among overall residents U-2 Who visited a personal family doctor Average # of visits to a personal family doctor (Among overall residents) U-3 Who visited the hospital emergency department Average # of visits to an emergency department (Among overall residents) U-4 who has seen a specialist U-5 who has visited an after-hours clinic or walk-in clinic U-6 who has visited a community health centre U-7 who has seen a nurse practitioner U-8 who has seen an alternative practitioner U-9 Who has used Tele-Care or other advice/info line U-10 who has used ambulance services ** Confidence interval calculated at a 95 level of confidence. E Use with caution (coefficient of variation between 16.6 and 33.3) ( ) ( ) ( ) 35.2 ( ) 9.6 ( ) 4.3 E ( ) 25.2 ( ) 10.2 ( ) 3.8 E ( ) 53.5 ( )** 8.8 ( ) 29.9 ( ) 1.8 ( ) 6.0 ( ) 78.7 ( ) ( ) ( ) 34.8 ( ) 7.0 ( ) 4.7 ( ) 23.4 ( ) 10.7 ( ) 5.5 ( ) 61.9 ( )** 12.0 ( ) 18.4 ( ) 1.4 ( ) 6.3 ( ) 80.7 ( ) ( ) ( ) 24.7 ( ) 7.3 ( ) 5.1 ( ) 20.9 ( ) 9.6 ( ) 5.9 ( )
4 Satisfaction Experiences With Primary Health Care Services - SATISFACTION (Results are based on a primary health care survey conducted with Zone 1 citizens aged 18 years or older between February and April 2011) Overall Satisfaction Ratings: who rate services an 8, 9 or 10 on a scale of zero to 10 Satisfied with: S-1 Overall health care services received in (Overall) S-2 Services from personal family doctor in the last 12 months (Among users) S-3 Services at the hospital emergency department in the last 12 months (Among users) S-4 Services from specialist in the last 12 months (Among users) S-5 Services at after hours or walk-in clinic in the last 12 months (Among users) S-6 Services at community health centre in the last 12 months (Among users) 61.3 ( )** 79.2 ( ) 58.7 ( ) 85.5 ( ) 65.6 ( ) 61.2 ( ) S-7 Services from nurse practitioner in the last 12 months (Among users) -* S-8 Services from alternative practitioner in the last 12 months (Among users) S-9 Ambulance services received in the last 12 months (Among users) 86.0 ( ) 89.0 ( ) 61.6 ( )** 79.9 ( ) 50.8 ( ) 81.5 ( ) 68.5 ( ) 70.0 ( ) 87.0 ( ) 88.6 ( ) 87.1 ( ) 61.5 ( )** 81.3 ( ) 51.5 ( ) 80.1 ( ) 67.1 ( ) 74.1 ( ) 85.8 ( ) 87.5 ( ) 85.3 ( ) Tele-Care Services: of Tele-Care or other advice/info line service users who rate the service as Very Helpful or Somewhat Helpful S-10 Evaluation of Tele-Care services in the last 12 months (Among service users) 95.9 ( ) 92.6 ( ) 91.5 ( ) * Result surpressed due to limited number of nurse practitioners In the community. ** Confidence interval calculated at a 95 level of confidence.
5 Health Profile H-1 Experiences With Primary Health Care Services HEALTH PROFILE (Results are based on a primary health care survey conducted with Zone 1 citizens aged 18 years or older between February and April 2011) Overall attitude about health, well-being and preventative measures (Overall residents unless otherwise specified) Self-rated Health ( very good or excellent) H-2 Percent who has seen a health professional about mental or emotional health H-3 H-4 H-5 Agree that My health largely depends on how well I take care of myself ( strongly agree) Discuss regularly with a health professional on improving health or preventing illness ( always or usually) (Among health care service users) Difficulty understanding written information about medical condition or prescription ( always or usually) H-6 Percent who has been unable to leave the house because of a health problem 54.1 ( )** 15.4 ( ) 50.2 ( ) 28.6 ( ) 14.1 ( ) 11.4 ( ) 55.3 ( )** 16.8 ( ) 55.6 ( ) 30.3 ( ) 13.8 ( ) 15.9 ( ) 53.3 ( )** 15.6 ( ) 54.3 ( ) 31.6 ( ) 13.5 ( ) 16.9 ( ) Chronic health conditions (arthritis, asthma, chronic pain, emphysema or COPD, cancer, diabetes, depression, other mood disorder, heart disease, stroke, high blood pressure or hypertension, gastric reflux) H-7 Percent diagnosed with one or more chronic health conditions H-8 Among those with chronic health H-9 conditions H-10 Patients with chronic health conditions who take medication ** Confidence interval calculated at a 95 level of confidence. Agree that I know how to try to prevent further problems with my health condition ( strongly agree) Number of prescription medications taken on a regular basis ( 6 or more) Agree that I know what each of my prescribed medications do ( strongly agree) 55.6 ( ) 30.6 ( ) 10.3 ( ) 39.0 ( ) 58.3 ( ) 37.2 ( ) 11.7 ( ) 47.2 ( ) 59.2 ( ) 38.1 ( ) 12.5 ( ) 46.7 ( )
6 Health Barriers Health Barriers Not counting if you stayed overnight in a hospital, think of any difficulties you may have ever experienced in getting the health care you needed, have you ever. Population (18 and over) based on 2006 Census: 24,550 Survey respondents: n = 630 Community ( yes) Experienced difficulties getting the health care you needed because you did not have a personal family doctor Waited too long to get an appointment Waited too long at the office while waiting for your appointment Needed health care services, but it was not available at the time you needed it Needed health care services, but it was not available in your area Had transportation problems Had a language problem with your health care provider Found the cost for medication too high Found the cost for treatments or procedures too high Found the cost for ambulance services too high Not known who to call or where to go to get health care Been unable to leave the house because of a health problem Had trouble finding your way around the health care system Not understood the information that was given by the doctor, nurse, or other health care professional NB ( yes)
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