Training and Technical Assistance Directory

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1 Training and Technical Assistance Directory 2018

2 TABLE OF CONTENTS Section Page Introduction 4 Training Topic Chart 5-10 America s Service Commissions Commons 12 Jerry Bertrand 13 Big Purpose Big Impact 14 Cicero Social Impact 15 CivicAIM 16 Jennifer Cowart 17 Dialogues in Action 18 Do Good, Be Good 19 Envision Prosperity 20 The Grant Advantage 21 Kristen Henry 22 Bill Hulterstrom 23 ICF 24 Janis Glenn/Pathways Coaching & Consulting 25 Justine Murray Consulting 26 KS Solutions 27 Leading to Change 28 McMahon Consulting 29 Meche Consulting 30 Marilyn Rosche 31 Amy Salinas 32 The SISGI 33 Megan Strauss, MSW 34 Tecce Consulting 35 2

3 Think For Good, Inc. 36 Thomas P. Miller and Associates 37 Verve Exchange 38 VQ Volunteer Strategies 39 Word Craft LLC 40 3

4 INTRODUCTION America s Service Commission s 2018 Training and Technical Assistance Directory is a resource for members to learn about trainers and consultants who are both peer recommended and have demonstrated support for the state service commission network. These consultants have demonstrated a commitment to state service commissions and their programs. Inclusion in the 2018 Training and Technical Assistance Directory requires membership in America s Service Commissions at the Individual Level and completion of an application including references. When looking for a trainer or consultant, use the Training and Technical Assistance Directory to learn about consultants who care about the strength and stability of the state service commission network and have references recommending them on areas of expertise within the state service commission, national service, and volunteer field. Looking for a trainer or consultant on a specific topic? Search the document using Ctrl +F to search using a keyword or view the Training Chart on pages Should you have any questions about the 2018 Training and Technical Assistance Directory or need assistance finding a qualified trainer or consultant, please contact Rachel Bruns, Deputy Director at rbruns@statecommissions.org or (515)

5 TRAINING TOPIC CHART AMERICORPS FISCAL/ AMERICORPS PROGRAM BOARD DEVELOPMENT & CIVIC ENGAGEMENT GRANT MANAGEMENT MANAGEMENT ENGAGEMENT Jerry Bertrand Jerry Bertrand 501 Commons 501 Commons Jennifer Cowart Cicero Social Impact America s Service Jerry Bertrand Commissions Envision Prosperity Jennifer Cowart Big Purpose Big Impact Jennifer Cowart Kristen Henry Do Good Be Goodf Bill Hulterstrom Kristen Henry Meche Consulting Envision Prosperity Janis Glenn/Pathways Bill Hulterstrom Coaching & Consulting Marilyn Rosche Kristen Henry Justine Murray Consulting Janis Glenn/Pathways Coaching & Consulting Amy Salinas Janis Glenn/Pathways KS Solutions Justine Murray Consulting Coaching & Consulting Megan Strauss, MSW McMahon Consulting Leading to Change KS Solutions Tecce Consulting Marilyn Rosche McMahon Consulting Leading to Change Think for Good Amy Salinas The SISGI McMahon Consulting The SISGI Megan Strauss, MSW Amy Salinas Megan Strauss, MSW Think for Good The SISGI Think for Good Verve Exchange Think for Good Verve Exchange Verve Exchange DISASTER SERVICES DIVERSITY & DISABILITY GRANT WRITING, GRANT WRITING & INCLUSION EDITING, FEEDBACK GRANT REVIEW 501 Commons Do Good Be Good Jerry Bertrand Jerry Bertrand Envision Prosperity Envision Prosperity Big Purpose Big Impact Big Purpose Big Impact Janis Glenn/Pathways Jennifer Cowart Jennifer Cowart Coaching & Consulting Leading to Change The Grant Advantage Kristen Henry Amy Salinas Kristen Henry ICF The SISGI ICF McMahon Consulting Janis Glenn/Pathways Marilyn Rosche Coaching & Consulting Justine Murray Consulting Amy Salinas McMahon Consulting The Grant Advantage 5

6 Marilyn Rosche Amy Salinas Think for Good Think for Good Thomas P. Miller & Associates WordCraft LLC Thomas P. Miller & Associates WordCraft LLC GRANTMAKING LEADERSHIP DEVELOPMENT LIFE AFTER AMERICORPS MARKETING & COMMUNICATIONS Jerry Bertrand 501 Commons Jennifer Cowart Bill Hulterstrom CivicAim Jerry Bertrand Do Good Be Good Janis Glenn/Pathways Coaching & Consulting McMahon Consulting Dialogues In Action Envision Prosperity KS Solutions Amy Salinas Do Good Be Good Kristen Henry McMahon Consulting The SISGI Janis Glenn/Pathways Janis Glenn/Pathways The SISGI Coaching & Consulting Coaching & Consulting KS Solutions Amy Salinas Leading to Change McMahon Consulting Amy Salinas The SISGI The SISGI Megan Strauss, MSW Think for Good Verve Exchange Megan Strauss, MSW Think for Good Verve Exchange WordCraft LLC MEETING FACILITATION MEMBER ORIENTATION & MEMBER RECRUITMENT PERFORMANCE/IMPACT TRAINING & RETENTION MEASUREMENT Jerry Bertrand Jennifer Cowart Jennifer Cowart 501 Commons Big Purpose Big Impact Do Good Be Good Do Good Be Good Jerry Bertrand CivicAIM Envision Prosperity Envision Prosperity Big Purpose Big Impact 6

7 Do Good Be Good Kristen Henry Janis Glenn/Pathways Cicero Social Impact Coaching & Consulting Janis Glenn/Pathways Janis Glenn/Pathways Leading to Change Jennifer Cowart Coaching & Consulting Coaching & Consulting KS Solutions Leading to Change McMahon Consulting Dialogues in Action Leading to Change McMahon Consulting Pathways Leadership Envision Prosperity Consulting McMahon Consulting Marilyn Rosche Marilyn Rosche ICF Amy Salinas Amy Salinas Amy Salinas KS Solutions The SISGI The SISGI The SISGI McMahon Consulting Megan Strauss, MSW Megan Strauss, MSW Megan Strauss, MSW Marilyn Rosche Think for Good Think for Good Think for Good Amy Salinas Thomas P. Miller & Associates Verve Exchange WordCraft LLC Verve Exchange Verve Exchange The SISGI Think for Good Thomas P. Miller & Associates WordCraft LLC PROGRAM DEVELOPMENT PROGRAM EVALUATION PROGRAM MANAGEMENT & TRAINING PUBLIC POLICY/ADVOCACY EDUCATION Jerry Bertrand Big Purpose Big Impact Jerry Bertrand America s Service Commissions Cicero Social Impact Cicero Social Impact Cicero Social Impact Janis Glenn/Pathways Coaching & Consulting Jennifer Cowart Dialogues in Action Jennifer Cowart Justine Murray Consulting Do Good, Be Good Envision Prosperity Do Good, Be Good The SISGI Envision Prosperity ICF Envision Prosperity The Grant Advantage KS Solutions Kristen Henry Janis Glenn/Pathways Coaching & Consulting McMahon Consulting Janis Glenn/Pathways Coaching & Consulting Leading to Change Marilyn Rosche Justine Murray Consulting McMahon Consulting The SISGI KS Solutions Marilyn Rosche Think for Good Leading to Change Amy Salinas Thomas P. Miller & Associates McMahon Consulting 7

8 The SISGI WordCraft LLC Marilyn Rosche Megan Strauss, MSW Think for Good Thomas P. Miller & Associates Verve Exchange Amy Salinas The SISGI Megan Strauss, MSW Think for Good Verve Exchange RESOURCE DEVELOPMENT SERVICE ENTERPRISE TRAINING/CONSULTING SERVICE-LEARNING STATE SERVICE COMMISSION OPERATIONS CivicAIM Jerry Bertrand Envision Prosperity Jerry Bertrand Janis Glenn/Pathways Coaching & Consulting McMahon Consulting Megan Strauss, MSW Envision Prosperity Kristen Henry Big Purpose Big Impact Janis Glenn/Pathways Coaching & Consulting McMahon Consulting Janis Glenn/Pathways Coaching & Consulting Amy Salinas Kristen Henry Janis Glenn/Pathways Coaching & Consulting Think for Good The SISGI The SISGI McMahon Consulting Think for Good Megan Strauss, MSW The SISGI Think for Good STATE SERVICE PLAN DEVELOPMENT STRATEGIC PLANNING SUPERVISORY & SITE MANAGEMENT VOLUNTEER MANAGEMENT America s Service 501 Commons Jennifer Cowart 501 Commons Commissions Kristen Henry Big Purpose Big Impact Do Good, Be Good America s Service Commissions ICF Cicero Social Impact Envision Prosperity Do Good, Be Good Janis Glenn/Pathways CivicAIM Janis Glenn/Pathways Envision Prosperity Coaching & Consulting Coaching & Consulting Justine Murray Consulting Dialogues in Action Justine Murray Consulting Kristen Henry McMahon Consulting Do Good, Be Good KS Solutions Bill Hulterstrom The SISGI ICF Leading to Change Janis Glenn/Pathways Coaching & Consulting Janis Glenn/Pathways McMahon Consulting KS Solutions Coaching & Consulting Justine Murray Consulting Marilyn Rosche Leading to Change KS Solutions Amy Salinas Amy Salinas 8

9 Leading to Change The SISGI The SISGI McMahon Consulting Megan Strauss, MSW Think for Good Marilyn Rosche Think for Good Verve Exchange Amy Salinas Verve Exchange VQ Volunteer Strategies The SISGI Megan Strauss, MSW Think for Good Thomas P. Miller & Associates WordCraft LLC OTHER TRAINING America s Service Commissions Jerry Bertrand Big Purpose, Big Impact Cicero Social Impact Do Good, Be Good Envision Prosperity Bill Hulterstrom Janis Glenn/Pathways Coaching & Consulting Justine Murray Consulting KS Solutions Leading to Change McMahon Consulting Marilyn Rosche The SISGI Tecce Consulting WordCraft LLC Commission Administrative Standards; Conferences and Event Planning; Legislative Education Development and Improvement of Policies, Procedures, and Systems; Grant Monitoring and Resolution of Audit/ Compliance Issues Sustainability; Business-Nonprofit Partnerships Theory of Change Conflict Resolution; Stress Management Individual Financial Management Community Development Harnessing the Power of Older Volunteers Commission Administrative Standards; Community Development; Program Compliance; Program Sustainability, Growth & Replication; Legislative Education & Public Policy Event Management; Event Volunteers Millennial Generational Culture Better Use of Data; Bringing Out the Best in Staff, Members, & Volunteers; Commissioner Engagement to Increase Influence & Money; Program Reinvigoration Program Compliance Monitoring Conferences; Event Planning; Remote Operations; Technology Fiscal Monitoring and other fiscal monitoring support Leadership Coaching 9

10 America s Service Commissions America s Service Commissions (ASC), formerly known as the Association of State Service Commissions, is a nonpartisan, nonprofit organization representing and promoting state service commissions across the United States. Our mission is to lead and elevate the state service network. ASC s work is focused in four core areas including National Representation, Advocacy, Membership Services, and Peer-to-Peer Support. Public Policy Volunteer Management Competencies Conference/Event Planning State Service Plans Commission Strengths Accelerator Board Development and Engagement Legislative Education Paula Kaiser VanDam Michigan Dept. of Human Services kaiserp@michigan.gov Adam Lounsbury Volunteer Iowa (515) adam.lounsbury@iowa.gov Contact: Rachel Bruns E: rbruns@statecommissions.org Ph: (515)

11 501 Commons Under the Volunteer Generation Fund, 501 Commons provides technical assistance to many of the state s volunteer centers and programs that are part of the United Way hands-on network and RSVP programs and volunteer centers. Technical assistance includes review and advice on improving websites, identifying model programs, assistance in providing replication of those programs in volunteer centers statewide, and individual strategic and development plans for volunteer centers. 501 Commons supported development of the Volunteer Centers of Washington (an association of volunteer centers) including development of their website and identification of resource materials, staffed the creation of two plans for Washington state services, and advocated extensively for funding for volunteerism with state's major philanthropic organizations. In addition, 501 Commons operates the state's largest skill-based volunteer program, the Executive Service Corps. They have delivered a broad array of capacity building services to the state's nonprofits using those skillbased volunteers who contribute over $1 million in services each year. These programs include emergency planning and continuity planning of programs that have been recognized by ASC as a model program. 501 Commons has delivered the Volunteer Impact Program and Volunteer Manager Corps program to over 250 volunteer programs in Washington State. Board Development & Engagement Civic Engagement Disaster Services Leadership Development Performance/Impact Measurement Strategic Planning Volunteer Management Carolyn Cunningham, Executive Director United Way of King County (206) ccunningham@uwkc.org Debbie Schuffenhauer, Executive Director Serve Washington debbie.schuffenhauer@ofm.wa.gov (360) Contact: Nancy Long th Ave South, #1101 Seattle, WA E: info@501commons.org Ph: (206)

12 Jerry Bertrand Jerry Bertrand has provided approximately 400 full days of financial and grants management training to federal agencies and grantees of all types (state, local, tribal, nonprofit, higher education), including State Commissions and other CNCS grantees and sub-grantees. He also provides financial and grants management consulting and coaching. Commission Administrative Standards Fiscal/Grants Management Grant Writing, Editing, Feedback Program Management & Compliance Amy Salinas CAC Consulting (512) Emily Steinberg, Director of External Affairs America s Service Commissions (512) esteinberg@statecommissions.org Contact: Jerry Bertrand, Independent Consultant 9408 Big View Drive Austin, TX E: jerrybertrand@gmail.com Ph: (512)

13 Big Purpose Big Impact Susan Hyatt of Big Purpose Big Impact has worked extensively with the Corporation for National and Community Service (CNCS) and its grantees (Governors' Commissions on National and Community Service and National Service Programs - AmeriCorps State and National, VISTA, Learn and Serve America, and Senior Corps FGP, SCP, and RSVP) since 1995 providing consulting, facilitation, curriculum design, and training. She has created state, regional, and national training programs on a wide variety of topics including program evaluation and performance measurement, leadership, board development, and strategic public-private and trisector partnerships, and using technology to enhance program performance. In addition, Susan served as one of three training and technical assistance managers engaged in organization development with state service commissions for 18 years, providing commission retreats, new executive director and staff training, strategic and state service planning, grant review and management consulting, and is a specialist in commissioner development. With the Aguirre Division of JBS International Team, Susan planned more than 15 regional and national commissioner development institutes. She has also worked with ASC to provide sustainability training and develop a new program officer curriculum. Board Development & Engagement Grant Writing & Grant Review Performance/Impact Measurement State Service Commission Operations Program Evaluation Grant Writing, Editing, Feedback Meeting Facilitation Program Evaluation Strategic Planning Grant Writing, Editing, Feedback Sustainability, Business, Nonprofit Partnerships Cat Keen Volunteer Florida (850) cat@volunteerflorida.org Melinda Points Oklahoma Community Service Commission (405) mpoints@okamericorps.com Contact: Susan Hyatt 1305 South Elm St. Denver, CO E: shyatt@bigpurposebigimpact.com Ph: (303)

14 Cicero Social Impact Cicero Social Impact has provided training and program development support for the George W. Bush Institute, Clinton Foundation, and other large foundations and agencies. Cicero is currently working on a project with Utah's Service Commission to develop opioid intervention, AmeriCorps programming, and in conversation about providing measurement and evaluation training and coaching for Utah's programs in AmeriCorps Program Management Program Evaluation Program Management & Training Performance/Impact Measurement Program Development Strategic Planning LaDawn Stoddard, Director UServeUtah ldstoddard@utah.gov Greg Bates, AmeriCorps Program Manager UServeUtah gregbates@utah.gov Contact: Jacob Allen 35 N. Rio Grande St. Salt Lake City, UT E: jallen@cicerogroup.com Ph: (801)

15 CivicAIM CivicAIM is dedicated to supporting philanthropists in achieving dramatic results with confidence and clarity. We understand each grantmaker has unique needs, and in every detail of our work, we develop, strengthen, and connect civic leaders as effective philanthropic advocates. Erica V. Ekwurzel, CFRE, MPAff, founded CivicAIM in Her toolkit includes leadership coaching, group facilitation and training. She enjoys engagements in the areas of strategy development, governance, grantmaking, and organizational effectiveness. Ekwurzel has presented and written on a range of philanthropy topics. Presentations and published works include: Developing Effective Relationships with Private and Family Foundations (Texas Education Foundation Network, 2016 & 2017); How does Public Policy Impact Philanthropy? (51st International Conference Association of Fundraising Professionals, 2014); Informing Policymakers on the Role and Impact of Philanthropy (Council of Foundations blog, 2013); Logic Models...not just for Large Foundations (National Center for Family Philanthropy Newsletter Article and Webinar, ) to name a few. Board Development & Engagement Meeting Facilitation Grantmaking Resource Development Strategic Planning Mary Ellen Isaacs, Executive Director Literacy First (512) meisaacs@austin.utexas.edu Emily Steinberg, Director of External Affairs America s Service Commissions (512) esteinberg@statecommissions.org Contact: Erica Ekwurzel PO Box Austin, TX E: erica@civicaim.com Ph: (214)

16 Jennifer Cowart Jennifer Cowart has been involved with AmeriCorps for over 15 years. She began as a Teach For America AmeriCorps member teaching middle school special education students in the Rio Grande Valley. She was the Director of two Texas based AmeriCorps programs. Her first Director position was with AmeriCorps Youth Harvest that engaged 100 high school seniors as tutors and mentors. Her second Director position was with Communities In Schools of Central Texas that engaged 96 AmeriCorps members. In her current role, Jennifer has extensive experience coaching and training AmeriCorps grantees in compliance and high quality program elements, supporting them in developing systems, documents, and processes to ensure a foundation of AmeriCorps program success. Jennifer has also presented at many state, regional, and national conferences on various topics including program, member, and site management. AmeriCorps Fiscal/Grant Management Civic Engagement Grant Writing and Grant Review Member Orientation & Training Performance/Impact Measurement Program Management & Training AmeriCorps Program Management Grant Writing, Editing, Feedback Life After AmeriCorps Member Recruitment & Retention Program Development Supervisory & Site Management Salecia Walls, Community Development Programs Monitor City of Little Rock - Housing & Neighborhood Programs (501) slwalls@littlerock.gov Amy Roff, Deputy Director Oklahoma AmeriCorps (405) aroff@okamericorps.com Contact: Jennifer Cowart 1821 Ralph Cox Road Austin, TX E: jeftsconsulting@gmail.com Ph: (956)

17 Dialogues in Action Dialogues in Action (DIA) builds the capacity of organizations to prove and improve their impact through credible, meaningful evaluation. DIAD has had the pleasure of working with state commissions and 54 AmeriCorps programs in California, Iowa, Nevada, Oregon, Utah and Washington to help them grow their evaluation capacity, create fresh evaluation strategies and use evaluation to shape program renovations and innovations. DIA s signature evaluation capacity building project is known as Project Impact. It's a 7-month project that brings together teams of staff and stakeholders from a cohort of national service programs to design and implement an evaluation of their programs. Through the course of Project Impact, programs clearly define their intended impact and theory of change, design and implement quantitative and qualitative evaluation strategies and receive individual coaching every step of the way to help them collect meaningful data, determine findings, communicate impact, and produce data-informed learning and program improvement. As a result, teams grow their capability to design and implement further evaluations and program refinements on their own while completing a mixed-method internal outcome evaluation that can qualify them for CNCS s preliminary evidence tier. Commission staff has participated alongside their grantees to evaluate the commission s impact and build their own evaluation capacity to support ongoing program improvement. Performance/Impact Measurement Strategic Planning Program Evaluation Leadership Development LaDawn Stoddard, Director UServeUtah ldstoddard@utah.gov Tara Baltzley, CaliforniaVolunteers tara.baltzley@californiavolunteers.ca.gov Contact: Steve Patty 408 NW 12th Ave, Suite 506 Portland, OR E: info@dialoguesinaction.com Ph: (503) facebook.com/dialoguesinaction twitter.com/dialoguesimpact 17

18 Do Good, Be Good Do Good, Be Good is a force for good in the world of National and Public Service. As the owner of Do Good, Be Good, Sharon Tewksbury-Bloom s goal is to support the work that you do and to help all people find, create and embrace meaningful work. As an AmeriCorps Alumna herself, she has a passion for national service and an ability to connect with service members and supervisors. Her specialty is training and facilitation, both in-person and virtual. Sharon brings 10 years of experience (and great stories!) into her trainings. That experience includes securing grants for and managing AmeriCorps state, AmeriCorps VISTA, and AmeriCorps NCCC projects. She also has some experience with all three Senior Corps programs. In addition to working with National Service, I also develop and deliver in-person and virtual training that is geared specifically to meet the needs of local governments. AmeriCorps Program Management Diversity & Disability Inclusion Leadership Development Life After AmeriCorps Meeting Facilitation Member Orientation & Training Member Recruitment & Retention Program Development Program Management & Training Strategic Planning Stress Management & Conflict Resolution Supervisory & Site Management Volunteer Management Adrienne Ostrove NY Commission on National & Community Service adrienne.ostrove@ocfs.ny.gov Angela Pinckard-Hale DeltaCorps apinckard-hale@dra.gov Contact: Sharon Tewksbury-Bloom 3224 N Grandview Dr Flagstaff, AZ E: connect@sharonspeaks.com Ph: (928)

19 Envision Prosperity Pam Zeutenhorst, CVA, is Director and Co-Founder of Envision Prosperity. She is a strong volunteerism advocate and Service Enterprise champion with more than 20 years experience in volunteer administration and project management with strengths in communications, team building, training, and event coordination. Pam served with the Maine Commission for Community Service from 2008 to 2015 as a Training/Disability Officer and Program Officer. Certified as a Service Enterprise trainer in 2013, she conducted Service Enterprise informational workshops and training series, provided coaching, and conducted certification site visits. During her tenure at the Service Commission, Pam also developed and served as Project Director for a 30-member program. Through her work, Pam works with a cadre of dynamic consultants to support effective human and program management. These consultants bring more than 35 years of experience working with National Service Programs. AmeriCorps Fiscal/Grant Management Disaster Services Individual Finance Management Member Orientation & Training Performance/Impact Measurement Program Evaluation Service-Learning Supervisory & Site Management AmeriCorps Program Management Diversity & Disability Inclusion Life After AmeriCorps Member Recruitment & Retention Program Development Program Management & Training Service Enterprise Training/Consulting Volunteer Management Maryalice Crofton, Executive Director Maine Commission for Community Service (207) maryalice.crofton@maine.gov Linda Thompson, Director Georgia Commission for Service & Volunteerism (404) linda.thompson@dca.ga.gov Contact: Pam Zeutenhorst 7 Easy Street Litchfield, ME E: pam@envision-prosperity.com Ph: (207)

20 The Grant Advantage Over the last ten years, The Grant Advantage has been very active supporting Volunteer West Virginia s (the State s Commission for National and Community Service) programs. Three specific initiatives include Strength-Based Grant Writing Training, the Mountain State Leaders Program, and Training and Technical Assistance for new and potential programs. Alice Ruhnke co-developed and facilitates the Strength-Based Grant Writing training, which is sponsored by Volunteer West Virginia. The day training is offered twice a year. The workshop has helped over 500 participants: (1) Experience and understand strength-based approaches to enhance program planning; (2) Incorporate strength-based strategies into common sections of a grant proposal; (3) Use a Program Planning Framework to develop grant proposals that tell a compelling story; and (4) Understand how to find grant opportunities and work with funders. Alice has also provided training and technical assistance to build the capacity of new State-funded AmeriCorps programs and has provided training and technical assistance to potential programs as they developed applications for submission. Finally, Alice has served as a volunteer grant reviewer for State-funded AmeriCorps programs on several occasions and has independently helped three programs develop and submit successful applications for National CNCS funding. Grant Writing, Editing, Feedback Grant Writing & Grant Review Program Development Heather Foster, Executive Director Moya Doneghy, Deputy Director Volunteer West Virginia (304) heather.r.foster@wv.gov Volunteer West Virginia (612) moya.doneghy@wv.gov Contact: Alice Ruhnke PO Box 5604 Charleston, WV E: alice@thegrantadvantage.net Ph: (304)

21 Kristen Henry Kristen Henry has over 17 years of experience across sectors dedicated to civic engagement, National Service, federal grants management, and partnership development. Kristen is an AmeriCorps Alum and former National Service Director at Serve DC - the Mayor s Office on Volunteerism (DC Commission), where she led National Service activities for the District of Columbia. As a consultant, she provides targeted technical assistance to nonprofit and government agencies on grant proposal development, federal grants management, program design, and training strategies. Consulting services have included designing and adapting systems to strengthen federal AmeriCorps grants management including streamlining and creating policies, procedures, training resources, and tools; delivering AmeriCorps focused training sessions for program staff; and strategizing program design approaches. Beyond domestic volunteer models, Kristen also has leadership roles with organizations involved with international service programs and social impact strategies in Latin America. AmeriCorps Fiscal/Grant Management Civic Engagement Grant Writing & Grant Review Member Orientation & Training Service-Learning State Service Plan Development AmeriCorps Program Management Grant Writing, Editing, Feedback Life After AmeriCorps Program Management & Training State Service Commission Operations Volunteer Management Isabel Pradas, Director AmeriCorps & Government Partnerships Up2Us Sports (212) ipradas@up2ussports.org Bob Shogren, Director Governor s Commission on Service & Volunteerism bshogren@az.gov Contact: Kristen Henry 819 9th Street NE Washington, DC E: kristenlhenry@gmail.com Ph:

22 Bill Hulterstrom Bill Hulterstrom has more than 30 years of experience in nonprofit management and volunteer management. Hulterstrom has 13 years experience teaching marketing classes in an MPA program and 30 years of experience teaching volunteer and nonprofit workshops. Bill has trained at numerous state and regional conferences on topics including marketing, board governance, asset based community development, and influencer training. Bill Hulterstrom has been with United Way of Utah County for the past 25 years; he currently serves as president and CEO. Board Development & Engagement Community Development Civic Leadership Marketing Volunteer Programs Volunteer Management Competencies Chester Spellman, Director, AmeriCorps Tom Branen, Chief Policy Officer Corporation for National & Community Service (CNCS) America s Service Commissions (202) tbranen@asc-online.org Contact: Bill Hulterstrom 2778 Oneida Lane W Provo, UT E: billh@unitedwayuc.org Ph: (801)

23 ICF ICF has decades of experience in the national service field, and we have worked with numerous state service commissions, AmeriCorps grantees, and the Corporation for National and Community Service (CNCS). We have designed and implemented a range of evaluations in the national service context, from process evaluations to studies using rigorous experimental designs. This experience informs our approach to training and technical assistance. Our current work includes developing and leading in-person evaluation training. ICF has provided Evaluation Institutes to state commission staff and AmeriCorps grantees on evaluation topics such as how to refine a theory of change, choose an evaluation design, and develop survey and other data collection instruments. ICF also provides one-on-one coaching on evaluation. ICF has offered intensive and tailored technical assistance to AmeriCorps grantees to help them improve and carry out their evaluation plans. These coaching sessions are responsive to individual grantees needs, and frequently cover topics such as identifying a comparison group or selecting appropriate outcomes to measure. We also design and deliver webinars on evaluation and other topics. In addition to group training and one-onone coaching, ICF has supported state commissions and AmeriCorps grantees in webinar format. ICF uses accessible and interactive technology to ensure that webinars are engaging and include discussion and activities; webinars can also be recorded and saved. Grant Writing, Editing, Feedback Performance/Impact Measurement State Service Plan Developmebt Grant Writing & Grant Review Program Evaluation Strategic Planning Jaclyn Kolar OneStar Foundation (512) jaclyn@onestarfoundation.org Heather Foster Volunteer West Virginia (304) heather.r.foster@wv.gov Contact: Andrew MacDonald 530 Gaither Road Rockville, MD E: andrew.macdonald@icf.com Ph: (301)

24 Janis Glenn/Pathways Coaching & Consulting Janis Glenn, M.G.A. is an executive coach, trainer, facilitator, and organizational development consultant with over 20 years of experience in leadership training, management and performance coaching, emotional intelligence competencies, strategic partnerships, effective communications, and resource development in the nonprofit and public sectors. Janis is founder of Pathways Leadership Consulting; author of Community Service for Suspended and Expelled Youth, a service-learning tool kit and resource guide; and Management Coaching for National Service Leaders, a coaching and training program. AmeriCorps Program Management Civic Engagement Harnessing the Power of Older Adult Volunteers Life After AmeriCorps Meeting Facilitation Member Recruitment & Retention Program Management & Training Resource Development Service Enterprise Training/Consulting State Service Plan Development Supervisory & Site Management Board Development & Engagement Diversity & Disability Inclusion Leadership Development Marketing & Communications Member Orientation & Training Program Development Public Policy/Advocacy Education Service-Learning State Service Commission Operations Strategic Planning Volunteer Management Justine Murray JBS International (650) Patricia Schwartz (215) Contact: Janice Glenn 2511 Meredith Street Philadelphia, PA E: janisglenn@pathways-llc.com Ph: (443)

25 Justine Murray Consulting Justine Murray, M.A., has been a project director for the past 17 years. She has directed several projects working with all aspects of CNCS programming. She is an experienced technical assistance provider as well as organizational development consultant. She has more than 25 years experience in program development, management and training, including experience in Peace Corps operations, overseeing work from the United States and in-country overseas. She has an excellent track record in coordinating large, complex projects, training multicultural staff to perform as a team, and facilitating change efforts. In her role as project director for training and technical assistance projects for CNCS, Justine has developed excellent working relationships with CNCS headquarters, state office, state commission and national program staff, and has worked with staff from every stream of national service. Community Development Program Management & Training Supervisory & Site Management Program Management & Compliance Grant Writing, Editing, Feedback Legislative Education for Commissioners Civic Leadership Program Sustainability, Growth & Replication Board Development & Engagement Commission Administrative Standards Public Policy for Commissioners State Service Plans Strategic Planning Paula Pawlowski Serve Alaska paula.pawlowski@alaska.gov Renee Bade Serve Idaho renee.bade@labor.idaho.gov Contact: Justine Murray 339 Fiesta Ave Davis, CA E: jmurray@jbsinternational.com Ph: (650)

26 KS Solutions Kate Scherr-Adams of KS Solutions has been providing training to nonprofits, AmeriCorps members and AmeriCorps programs for over 15 years. She managed a volunteer center in Baltimore, MD for 6 years and provided training to a variety of audiences including community members, nonprofit staff, AmeriCorps members and business people. She worked for MD's State Commission and provided further training for AmeriCorps members and programs. In both cases, Kate provided a good deal of technical assistance as well. For the last 6 years, she has built a consulting practice providing training and technical assistance to various nonprofits, including many AmeriCorps members. Board Development & Engagement Event Management/Event Volunteers Marketing & Communications Performance/Impact Measurement Program Management & Training Supervisory & Site Management Civic Engagement Leadership Developmengt Meeting Facilitation Program Evaluation Strategic Planning Volunteer Management Maureen Eccleston, Executive Director Earl Millett, CEO Civic Works PennSERVE (717) meccleston@pa.gov Program Staff, AmeriCorps (410) emillett@civicworks.com Contact: Kate Scherr-Adams 5213 Biddison Lane Baltimore, MD E: kateonthelake@gmail.com Ph: (410) twitter.com/kssolutionsllc 26

27 Leading to Change Leading to Change has provided over 800 days of training to over 150,000 service professionals over the past decade. This includes presentations for National Points of Light Foundation, National AmeriCorps programs, Teach For America, and ASC regional conferences such as the Southern National Service Training Conference hosted by Volunteer Florida. Board Development & Engagement Diversity & Disability Inclusion Meeting Facilitation Member Recruitment & Retention Program Development Supervisory & Site Management Civic Engagement Leadership Development Member Orientation Millennial/Generational Culture Program Management & Training Volunteer Management Cat Keen, National Service Programs Director Volunteer Florida (850) ext 107 Ericka McKibbin, Program Manager Volunteer Florida (850) ext 109 Contact: Eric Rowles 9815 Sam Furr Road, Suite 103 Huntersville, NC E: Ph: (704)

28 McMahon Consulting We're AmeriCorps engineers and nonprofit mechanics. We invent, scale and turn around organizations. We help commissions get more done with less and help programs work better, tell a better story, and raise more money. MCG's team of ten consultants design and conduct evaluations, develop programs, write or rewrite grants and raise program match. From using data to bringing out the best in your team, we help you get more work done. Our team has placed AmeriCorps members in 50 states, quadrupled the budgets of two programs, and raised more than $30 million for national service programs. We've walked in your shoes, and we're proud to support your work. AmeriCorps Program Management Civic Engagement Grant Writing & Review Leadership Development Meeting Facilitation Member Recruitment & Retention Program Development Program Management & Training Service Enterprise Training/Consulting State Service Plan Development Board Development & Engagement Grant Writing, Editing, & Feedback Grantmaking Marketing & Communications Member Orientation & Training Performance/Impact Measurement Program Evaluation Resource Development State Service Commission Operations Supervisory & Site Management Peter Rumsey Habitat for Humanity prumsey@habitat.org Joe Bringardner Kentucky Commission on Community Volunteerism & Service joe.bringardner@ky.gov Contact: Cole McMahon 5 Melvin Ave Catonsville, MD E: mcmahonconsultinggroup@verizon.net Ph: (410) twitter.com/mcmahonsolution 28

29 Meche Consulting, LLC At Meche Consulting, LLC, we specialize in training and providing technical assistance related to federal grants and contracts management, financial management, compliance issues, and audit resolution. We work with federal recipients based in the USA and internationally. We work with you to develop and deliver specialized training using various genres including webinars, video conferencing, ecourses, and on-site presentations we ll adapt to your needs. If technical assistance related to financial grants management is what you need, we can provide it through completing on-site and remote evaluations and desk reviews, completing pre-award and post-award assessments, and reviewing financial management systems to ensure compliance with Federal regulations. As former Office of Inspector General auditors with five federal agencies, we can help prepare your organization for audits and assist with resolution. Susan Meche is the owner of Meche Consulting, LLC. Susan is a former senior grants officer at the Corporation for National & Community Service (CNCS). She has over 30 years of experience working as a grants officer, accountant, auditor, management analyst, and operations director with the Federal government and major international non-profit organizations. Since 2004 she has worked as a consultant with CNCS, state commissions, and national service programs managing AmeriCorps, Senior Corps, Generation Fund, and other CNCS special initiatives. Fiscal/Grant Management Scott McFarland Serve Illinois (217) scott.mcfarland@illinois.gov Linda Cohen New York State Commission on National and Community Service (518) linda.cohen@ocfs.ny.gov Contact: Susan Meche 1917 Green Wing Drive Granbury, TX E: susan@meche.me Ph: (817)

30 Marilyn Rosche Marilyn has 17 years experience as the director of an AmeriCorps State program and six years experience as a consultant. She has conducted AmeriCorps program compliance monitoring visits for the New York State Commission on National and Community Service and have provided technical assistance for many programs in the areas of program development and management, grant writing, strategic planning, regulatory compliance, grant management, and program policies and procedures. Marilyn is interested in primarily providing technical assistance rather than training. AmeriCorps Fiscal/Grant Management Grant Writing, Editing, Feedback Member Orientation & Training Performance/Impact Measurement Program Development Program Management & Training AmeriCorps Program Management Grant Writing & Grant Review Member Recruitment & Retention Program Compliance Monitoring Program Evaluation Strategic Planning Supervisory & Site Management Beth Tailleur, Program Administrator New York State Commission on National and Community Service (518) Rachael Tachco, Director Rochester AmeriCorps (585) Contact: Marilyn Rosche 64 Merriman St Rochester, NY E: mrosche01@gmail.com Ph: (585)

31 Amy Salinas Amy Salinas has spent the last 26 years working in the fields of national service, volunteerism, community development, and youth development and leadership. Twenty of those years have been specifically within national service. Within national service, Amy began as an AmeriCorps Member where she served in Arlington, Texas. Following her year of service, Amy worked for that same AmeriCorps State program, and then worked for the Texas Commission on Volunteerism and Community Service (Texas State Service Commission) as a Program Officer, Training Specialist, and Disability Inclusion Specialist. And for the last 12 years, Amy has worked as a national service consultant. In this role, she has coached organizations in developing AmeriCorps programs and writing AmeriCorps applications; planned and implemented many state, regional, and national conferences including 6 National Financial and Grants Management Institutes; and delivered training sessions, facilitated large and small group opportunities at local, state, regional, and national trainings including many state, regional and national events. AmeriCorps Fiscal/Grant Management Civic Engagement Grant Writing, Editing, Feedback Grantmaking Life After AmeriCorps Member Orientation & Training Performance/Impact Measurement Program Management & Training Strategic Planning AmeriCorps Program Management Diversity & Disability Inclusion Grant Writing & Grant Review Leadership Development Meeting Facilitation Member Recruitment & Retention Program Development Service-Learning Supervisory & Site Management Volunteer Management Amy Roff, Deputy Director Oklahoma AmeriCorps (405) aroff@okamericorps.com Mary Ellen Isaacs, Literacy First Director University of Texas at Austin - Literacy First AmeriCorps Program (512) meisaacs@austin.utexas.edu Contact: Amy Salinas 5106 Suburban Drive Austin, TX E: CACconsulting@hotmail.com Ph: (512)

32 The SISGI The SISGI is a leading provider of training, knowledge management, and strategic planning services for national service programs and commissions. From webinars, workshops, and custom full-day training sessions, SISGI consultants can and have presented on a variety of topics including evaluation, recruitment, member development, performance measurement, collaboration and program development. The SISGI also provides customized learning management systems for state commissions to allow them to train, monitor and support programs across geographic boundaries. Our learning management system provides access from any computer or mobile device and gives national service programs the flexibility to create custom content for any topic or audience based on their specific organizational needs. AmeriCorps Program Management Civic Engagement Event Planning & Conferences Leadership Development Marketing & Communications Member Orientation & Training Performance/Impact Measurement Program Evaluation Remote Operations Service-Learning State Service Plan Development Supervisory & Site Management Board Development & Engagement Diversity & Disability Inclusion Grantmaking Life After AmeriCorps Meeting Facilitation Member Recruitment & Retention Program Development Public Policy/Advocacy Education Service Enterprise Training/Consulting State Service Commission Operations Strategic Planning Technology Volunteer Management Maureen Eccleston, Executive Director PennSERVE (717) meccleston@pa.gov Jacqueline Johnson, Executive Director Connecticut Commission on Community Service (860) jjohnson@ctohe.org Contact: Thenera Bailey 48 Bi State Plaza, Suite 526 Old Tappan, NJ E: tbailey@sisgigroup.org Ph: (201) twitter.com/sisgigroup 32

33 Megan Strauss, MSW Megan graduated with a Master of Social Work with a concentration in Nonprofit Community Administration and Leadership from the University of Texas in Austin. Her expertise is with AmeriCorps programs (State/National, NCCC and VISTA) and developing non- profits. She has worked with AmeriCorps programs since 2008, eventually starting an AmeriCorps program and non-profit, Alpine Achievers Initiative (AAI). AAI s AmeriCorps program has been operating in the Colorado area for three years and has almost doubled in size since its inception due to the success of and high demand for its quality programs. Megan has been responsible for all aspects of developing the AmeriCorps program. There were multiple times she found herself thinking it would be so much easier if someone would tell me exactly what to do! Now she s hoping to be that resource to other organizations. If you re organization needs support with Recruitment and Retention, Policy Development, Background Check Policies and Procedures (those darned background checks!), Board Development, Strategic Planning, Staff Training, Program Management and Training or anything else AmeriCorps or Non-Profit related, Megan would be interested supporting your organization. AmeriCorps Fiscal/Grant Management Board Development & Engagement Life After AmeriCorps Member Orientation & Training Program Management & Training Resource Development Service-Learning AmeriCorps Program Management Leadership Development Meeting Facilitation Member Recruitment & Retention Program Development Member Recruitment & Retention Strategic Planning Supervisory & Site Management Julie Mordecai, Director Rio Grande Farm Park director.rgfp@gmail.com Amy Scavezze, Director of Engagement & Education LaPuente Home, Inc. (719) director.edu@lapuente.net Contact: Megan Strauss, MSW Salida, CO E: strauss.megan@gmail.com Ph: (719)

34 Tecce Consulting Kris Tecce has over 25 years experience providing fiscal and grants management training and technical assistance. She has held various positions in National Service including oversight of the CNCS fiscal TTA contract. Kris has worked at a CNCS grantee, subgrantee and state service commission, which provides her unique perspective. She can customize trainings, provide coaching and technical assistance. She has also provided support to state service commissions in conducting fiscal monitoring. AmeriCorps Fiscal/Grant Management Fiscal Monitoring and Other Fiscal Compliance Support Maureen Eccleston, Executive Director PennSERVE (717) meccleston@pa.gov Audrey Suker, CEO Serve Minnesota (612) audrey@serveminnesota.org Contact: Kris Tecce 739 Lynnfield Street Lynn, MA E: ktecce@yahoo.com Ph: (617)

35 Think for Good, Inc. Think For Good is a civic engagement and leadership development consultancy. We support individuals and organizations in boosting their efficacy through creative ideation and strategic planning. The organization is a collective of highly skilled and experienced consultants with specializations in areas such as National Service, Corporate Social Responsibility, and Leadership Development. Based in Atlanta, Georgia, our clientele ranges from small to large nonprofit organizations and government entities. Our dedicated and results-driven team is able to provide a myriad of services at any stage of development. Think for Good's Principal Consultant, Tray Deadwyler, has more than 15 years of service within the nonprofit sector with the majority of his tenure (11 years) supporting the national service movement. From growing the national service portfolio at the Points of Light Foundation to co-creating innovative community interventions through Think For Good, he has harnessed the various forms of philanthropy to empower individuals and organizations to take action within communities. His civic transcript has spanned such organizations as the American Red Cross, Atlanta Police Department, and HandsOn Georgia. At each organization, he has developed and managed projects and initiatives with budgets ranging from $50,000 to $2 million, covering nearly 15 states and a more than 200-person workforce (Corps members and staff). AmeriCorps Fiscal/Grant Management Board Development & Engagement Grant Writing, Editing, Feedback Leadership Development Meeting Facilitation Member Recruitment & Retention Program Evaluation Resource Development Service-Learning AmeriCorps Program Management Civic Engagement Grant Writing & Review Life After AmeriCorps Member Orientation & Training Performance/Impact Measurement Program Management & Training Service Enterprise Training/Consulting Strategic Planning Supervisory & Site Management Volunteer Management Linda Thompson Georgia Commission on Service & Volunteerism linda.thompson@dca.ga.gov Ade Oguntoye One World Link aoguntoye@oneworldlink.org Contact: Tray T.S. Deadwyler, CVM, CLC 7305 Rockhouse Rd Austell, GA E: tray@thinkforgood.org Ph: (404) twitter.com/thinkforgood 35

36 Thomas P. Miller & Associates TPMA is currently working with Serve Indiana to provide training and technical assistance designed to build evaluation capacity for 18 AmeriCorps State and National programs across Indiana as part of a CNCS Training and Technical Assistance Grant. We are building capacity through statewide and individual training sessions on identifying performance measures, program logic models, data collection, and preparing for more rigorous evaluations to build the evidence base. Further, TPMA serves as the third-party evaluator for three CNCS-funded AmeriCorps programs throughout the country. For all three projects, TPMA is conducting evaluations at the highest level of rigor that is reasonable for each project, and is working with program staff to increase internal capacity for evaluation through the development of and training on data collection tools. TPMA provided training on the basics of utilization-focused evaluation at all four of ASC s 2016 regional trainings, as well as via webinar to AmeriCorps programs throughout the country. The sessions, titled Beyond Compliance: Planning a Useful Evaluation, helped participants understand the benefits, beyond compliance, of a utilization-focused evaluation approach; identify and define evaluation objectives, critical success factors, audiences, etc.; and apply a utilization-focused planning framework to their own program. Grant Writing, Editing, & Feedback Meeting Facilitation Program Development Grant Writing and Grant Review Performance/Impact Management Program Evaluation Strategic Planning Elspeth Hilton, Assistant Director Serve Indiana (317) ehilton@serveindiana.org Carol Overly, AmeriCorps Program Director Pennsylvania Mountain Service Corps (814) pmsc@pmcs.org Contact: Aimee Wilkinson 1630 N. Meridian St, Suite 430 Indianapolis, IN E: awilkinson@tpma-inc.com Ph: (317)

37 Verve Exchange Shannon Stober of the Verve Exchange has spent more than 15 years working in and around national service. She served two terms as an AmeriCorps VISTA, served as the Training Officer with the Montana Commission on Community Service, worked as an AmeriCorps Program Manager with the Montana Campus Compact, and spent eight years with the Montana Conservation Corps earning the title of Director of Programs for the organization. Shannon has trained national service members and staff for more than a decade, and currently provides annual trainings for every AmeriCorps State and VISTA program in Montana. In addition, Shannon serves on the Education Northwest PSO Blend team and has delivered several webinars to a national audience for the *VISTA Training Unit and America's Service Commissions. She has also delivered the keynote address at the Montana s Governor's Office Serve Symposium for the past four years. AmeriCorps Program Management Civic Engagement Life After AmeriCorps Member Orientation & Training Program Development Supervisory & Site Management Board Development & Engagement Leadership Development Meeting Facilitation Member Recruitment & Retention Program Management & Training Volunteer Management Dan Ritter, Director Serve Montana danritter@mt.gov Jackie Girard, Director Montana State CNCA jgirard@cncs.gov Contact: Shannon Stober 42 Timberline Creek Road Bozeman, MT E: shannon@verveexchange.com Ph: (406)

38 VQ Volunteer Strategies Beth Steinhorn partners with organizations and their leadership to increase their impact through strategic and innovative volunteer engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement. She has presented training workshops at national, regional, and local conferences and, as a Service Enterprise Trainer, she has also trained and supported dozens of organizations to become certified Service Enterprises. Volunteer Management Kristy Judd, Executive Director Metro Volunteers kristyj@metrovolunteers.org Laurette Edelmann, Assistant Director Contact: New Hampshire Center for Nonprofits ledelmann@nhnonprofits.org Beth Steinhorn E Smoky Hill Road #198 Centennial, CO E: beth@vqstrategies.com Ph: (303)

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