Virtual Update Meeting Nov. 15, :30 2:00 pm

Transcription

1 Virtual Update Meeting Nov. 15, :30 2:00 pm Solution Updates & 2017 Highlights 1 The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat feature to send in questions or comments. If you are having trouble connecting to the audio portion of the webinar, go to the Quick Start page for the phone number and access code/meeting number. events@gl-hc.org Virtual Update Meeting Mary Graham Manager, Community Engagement (616) mgraham@gl-hc.org 2 Emmalilly Hoxsie Communications Specialist (616) ehoxsie@gl-hc.org VIPR Patient Heat Map 1

2 3 Webinar Housekeeping All participants are muted Technical difficulties Today s slides and recording will be available for review on the GLHC website Questions? Use the chat box and we will respond as soon as possible. 4 2

3 5 Agenda Welcome & Introduction Guest Presentation WebDirect - Steve Spieker Solution & Service Updates Mary Graham Business Updates Emmalilly Hoxsie WebDirect 6 Steve Spieker Manager, Solution Support 3

4 7 Introduction What are Direct Messages? Who can send Direct Messages? Why send via Direct? What can I get via Direct? Tell me more!! Direct Messaging 8 4

5 9 Why Use Direct? It s encrypted It helps meet Government requirements Eliminates faxing/mailing What can I get via Direct? 10 Transitions of care (CCD, CCD-A documents) Physician consult requests Admit-Discharge-Transfer Requests (ADT) Medication reconciliation Lab/Test results Order submissions Report distributions Peer to peer collaboration 5

6 11 Command Center Direct Address Screen shot of old and new Delegate access 12 WebDirect side by side format 6

7 13 WebDirect stacked format Folders 14 7

8 15 Filters Message Lines & Actions 16 8

9 17 Sorting Messages Viewing Messages 18 9

10 19 Delegate Access Direct Address Directories 20 New! McLaren Health System Submit your organization s addresses 10

11 21 Getting Started Contact your GLHC Implementation Consultant What information does GLHC need? Signed Data Services Agreement (DSA) General organization information Direct Identity Verification Authorization (DIVA) Form Designated admin/delegates 22 Solution & Service Updates 11

12 23 Referrals upgrade Images Available in VIPR from MSU and Holland Hospital 24 Full Diagnostic Quality Real Time Access Stored within the Reports tab of VIPR Also available via Results Delivery mechanisms Copy/paste link into browser then enter the 4 digit pin number 12

13 25 CCDs State Innovation Model & CPC+ Regional SIM Summits and CPC+ Learning Session #4 26 Take-Aways: Communication with SDOH Workflow: how/who does this work? ADT, VIPR, and Transitions of Care 13

14 27 New VIPR Contributors New in September and October Answer Health on Demand Telemedicine Visits Statewide Genesee Community Health Center - Atherton East ADT, CCD Genesee Genesee Community Health Center - Center City ADT, CCD Genesee Huron Gastroenterology Associates Trans Washtenaw Lake Lansing Family Practice ACDs Ingham Packard Health Main ADT, CCD Washtenaw Sacred Heart Mercy Health Care Center ACDs, ADT, Care Plans, CCD Gratiot Urology Associates of Grand Rapids ADT, CCD Kent Quest and LabCorp into VIPR 28 Free Simple implementation Enriches the patient s health history 14

15 29 Community Engagement GLHC & Your Community 30 15

16 31 Business Updates NEW LOOK!

17 33 Let s Talk Turkey 11/15 WGVU Morning Show with Shelley Irwin Carol Robinson, Community Coordinator for Making Choices Michigan, and Fred Stella, Pracharek (outreach contact) for the West Michigan Hindu Temple 34 Medical Research & The Bottom Line 17

18 35 Holiday Hours The GLHC office will be closed: Thursday, November 24, 2017 Friday, November 25, 2017 Monday, December 25, 2017 Monday, January 1, 2018 GLHC will not schedule any deployments: Monday, November 20 - Friday, November 24, 2017 Wednesday, December 20, Monday, January 1, 2018 Normal operations and scheduling will resume on Tuesday, January 2, If a production emergency occurs at any time, call (844) , select Support (option 2), this will forward the call to a GLHC Support Team member. Five Thoughts Post-Summit Series No One is an Island 2. The Time for Integrated Care is NOW! 3. Gaps in PHI are the same as Data Blocking 4. Technology helps achieve the Triple Aim 5. It s a Marathon, Not a Sprint 18

19 37 Conference Presentations MPCC - Michigan Advance Care Planning Conference: Strengthen Best Practices & Community Engagement Oct , 2017 Lansing, MI Exploring Health IT Innovation and Cyber Security in the Digital Era ICHITA-Western Michigan IT Forum Joint Conference Nov. 2-3 Kalamazoo, MI 2017 ONC Annual Meeting: Tackling Barriers to Interoperability and Usability Nov. 30 Dec. 1, 2017 Washington, DC HIMSS 2018 Breakout Session March 5-9, 2018 Las Vegas, NV GLHC Careers 38 Business Development Manager Development Director Systems Administrator 19

20 39 February 7 REGISTER March 21 REGISTER May 9 REGISTER June 20 September 12 October 24 December Schedule Taking topic suggestions! Helping you get set up! 40 Mary Graham Northern Michigan Manager, Community Engagement (616) mgraham@gl-hc.org Bryan Bulock Mid Michigan Senior Implementation Consultant (517) bbulock@gl-hc.org Carrie Strom West Michigan Implementation Consultant (616) cstrom@gl-hc.org Katrina Khouri Genesee County Implementation Consultant (810) kkhouri@gl-hc.org Greg Cavanaugh East Michigan Implementation Consultant (586) gcavanaugh@gl-hc.org 20

21 41 4 question survey Next Steps Sign up to receive the Weekly Referral Update! Sign up to receive the monthly GLHC enewsletter The Interface 21