Navigating Space Management: Challenges, Actions and Opportunities

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1 Navigating Space Management: Challenges, Actions and Opportunities Steven Arndt, Associate Vice Chancellor for Facilities Lisa Johnson, University Architect

2 Space Management: Challenges, Actions and Opportunities Intro/Background Current Space Utilization Past Initiatives Status New Initiatives Challenges

3 Why all the emphasis on Space Utilization and Management? Costly Resource Budgetary Constraints Growth Pressures Space Management Challenges Increased Accountability Utilization Opportunities

4 Space: A Costly Resource

5 Annual Cost of Space is Significant OFFICE & CLASSROOM MAINTENANCE & OPERATING COST Cost per ASF $13.30 / ASF $13.80 / ASF Typical Office Annual Cost $1,860 $1,930 Mid-Size Classroom Annual Cost $8,650 $8,970 RESEARCH SPACE MAINTENANCE & OPERATING COST Cost per ASF $19.70 / ASF $20.10 / ASF Mid-Size Research Lab $17,730 $18,090 (Includes utilities, maintenance & equipment startup costs. Excludes deferred maintenance cost. Numbers are rounded to nearest ten.) Source: NC State University, Facilities Budget Office

6 New Construction is Expensive Total Project Cost (escalated to 2014) SAS Hall $304/GSF EB III $360/GSF Hunt Library $498/GSF Terry Center $561/GSF *Excluding infrastructure

7 Economic Constraints Source: IndyWeek.com Source: IndyWeek.com

8 State Capital Funding: 2008-Present 120 $ (millions) $13.6 $94.1 $102.2 Renovation & Repair New Construction Hunt Library 4H Camp Improvements Terry Companion Animal Hospital Engineering Building III 20 0 $4.7 $5.9 $2.1 $12.2 $ FY Funding pending bond sale Source: NC State University, Facilities Division

9 Growth Pressures

10 Growth - High Priority Actions Growing faculty 350 T/TT Keeping and replacing faculty 50 per year Increasing student enrollment Increasing postdocs 150 Adding academic advisers 40 New Living and Learning Villages By Source: NC State University, Provost s Office

11 Space Management Challenges Source: AcademicImpressions.com

12 Space Management Challenges Underutilized Space Remold cultural attitude, i.e. it s my space! Space stewardship vs. ownership

13 Increased Accountability

14 UNC-BOG Efficiency & Effectiveness Metrics Operating Metrics 1. Education and Related spending per degree* 2. UNC Compliance Index (UNC FIT)* 3. Support Spending per Student 4. Space Utilization: Average weekly use of student stations 5. Financial Stability: Private Fundraising Index Academic Metrics 1. Six-Year Graduation Rate* 2. Freshman-to-Sophomore Retention Rate* 3. Degrees Granted to Pell Grant Recipients* 4. Degree Efficiency* 5. Attempted Hours to Degree * Metrics currently in use Source: ALM Presentation

15 Space Standards UNC-GA Space Standards Classrooms Class labs Office Library space NC State Space Standards Research space Design studio standard

16 Recurring Efficiency Themes Purchasing Efficiencies Eliminate Redundancies / Create Shared Services Consolidate IT Infrastructure Implement Enterprise Systems (PeopleSoft) Focus on Energy Reduction Improve Space Management Apply Metrics to Most Everything Source: ALM Presentation

17 Utilization Opportunities Source: University System of Georgia Space Utilization Study Sasaki Associates, Inc.

18 Current Space Inventory General Use 10% Support 6% Health Care 2% Classrooms 5% Teaching Labs 6% Open Labs 3% Study / Library 6% Special Use 15% Research 17% Office 30% Not including Housing Source: NC State University, Office of the University Architect

19 Classroom Utilization Hours 40 Average Weekly Room Hours of Instruction in Classroom Hours Standard Standard 10 Source: State of North Carolina Higher Education Comprehensive Planning Program, Facilities Inventory and Utilization Study

20 Classroom Utilization Occupancy 70 Fill Rate: Average Percentage of Classroom Stations Occupied per Section Fill Rate Standard Standard Source: State of North Carolina Higher Education Comprehensive Planning Program, Facilities Inventory and Utilization Study

21 Teaching Lab Utilization Hours 25 Average Weekly Room Hours of Instruction in Teaching Lab Hours Standard Standard 0 Source: State of North Carolina Higher Education Comprehensive Planning Program, Facilities Inventory and Utilization Study

22 Teaching Lab Utilization Occupancy 90 Fill Rate: Average Percentage of Teaching Lab Stations Occupied per Section Fill Rate Standard Standard 40 Source: State of North Carolina Higher Education Comprehensive Planning Program, Facilities Inventory and Utilization Study

23 Space Growth Over Time - Teaching 80% Class Labs: 77% 70% 60% 50% 40% 30% 20% 10% All Space: 33% Credit Hours: 27% Classrooms: 21% Enrollment: 19% 0% Classrooms are 5% and Class Labs are 6% of total space inventory

24 Space Growth Over Time - Office 60% 50% Office space 288,000 ASF (20%) over the space standard Office Space: 49% 40% 30% All Space: 33% Personnel: 29% 20% 10% 0% Office space includes conference rooms and office support spaces

25 Office Space Utilization Issues Office sizes exceed space standard Facility Condition Offices used for other purposes Multiple offices

26 Space Growth Over Time - Research 100% 90% R&D Awards: 96% 80% 70% 60% 50% 40% 30% 20% 10% R&D Expenditures: 50% All Space: 33% Research Space: 17% 0%

27 Research Space Research Space compared to Standard 1,050,000 1,030,000 1,010,000 1,019,181 1,017,698 1,008,635 Space in ASF 990, , , , , , , , , , , Research Space Research Space Standard Deficit: -3.5% -3.4% -2.6%

28 Space cost Funding reductions Growth Metrics Increased Scrutiny Recap of Challenges Utilization Source: The Perfect Storm?

29 Source: The Path Forward

30 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

31 1. College Space Analysis Process: Every 3 to 4 years Last update: fall 2012 Space Projections: Current Space Space standards /college space Compare to existing inventory Deficits and overages Future Space Needs Projections Space standards College space needs by space type

32 Space Allocation Plan College Space Analysis 2011 Base Year Space Needs 2020 Future Space Needs / Proposed Space Allocation a b c d e f g h Current Current Current Proposed % Space Space % Space Projected Space Total Space Projected Variance Available Need Need Met Need Projection Available Need Met a/b a+e f/d f-d % of Total ASF CALS 1,000, % 893, % 1,018,416 54,678 1,054, % 104% 36,502 COD 106, % 126,225 84% 150,085 26, , % 88% (17,492) CED 78, % 87,740 89% 96,720 18,915 97, % 101% 611 COE 695, % 598, % 716,538 3, , % 98% (17,004) CNR 139, % 154,462 90% 175,329 4, , % 82% (31,528) CHASS 133, % 178,234 75% 200,049 48, , % 91% 18,160) COS 435, % 432, % 498,682 99, , % 107% 36,300 COT 202, % 185, % 197, , % 102% 4,491 CVM 386, % 402,763 96% 438,165 15, , % 92% 36,320) PCOM 53, % 53, % 67,865 10,677 64, % 95% (3,516) "110" Classrooms 255, % 252, % 263,388 44, , % 114% 37,145 TOTAL 3,487, % 3,364, % 3,823, ,752 3,814, % 100% (8,972) % of Total ASF Column e includes funded projects and top ten priorities of the Year Capital Plan New update to begin spring 2015 using fall 2014 base year data

33 Capital Plan: Top 10 Projects Project New Renovated 1. Engineering Building Oval 136, Science Commons Building 52, Broughton Hall Renovation & Addition 45,000 45, Dabney Hall Renovation 81, Page Hall Renovation 18, Mann Hall Renovation & Addition 4,500 55, Plant Sciences Research Building 121, Gardner Hall Renovation & Addition 15,000 51, Williams Hall Renovation 78, Daniels Hall Renovation, Phase II 39,100 Total Assignable Square Feet 374, ,700

34 Space Allocation Plan College Space Analysis 2011 Base Year Space Needs 2020 Future Space Needs / Proposed Space Allocation a b c d e f g h Current Current Current Proposed % Space Space % Space Projected Space Total Space Projected Variance Available Need Need Met Need Projection Available Need Met % of Total ASF a/b a+e f/d f-d CALS 1,000, % 893, % 1,018, ,000, % 98% (18,176) COD 106, % 126,225 84% 150, , % 71% (43,590) CED 78, % 87,740 89% 96, , % 81% (18,304) % of Total ASF COE 695, % 598, % 716, , % 97% CNR 139, % 154,462 90% 175, , % 79% (20,700)) (36,120) CHASS 133, % 178,234 75% 200, , % 67% (66,974) COS 435, % 432, % 498, , % 87% (63,426) COT 202, % 185, % 197, , % 102% 4,491 CVM 386, % 402,763 96% 438, , % 88% (51,320) PCOM 53, % 53, % 67, , % 79% (14,193) "110" Classrooms 255, % 252, % 263, , % 97% (7,411) TOTAL 3,487, % 3,364, % 3,823, ,487, % 91% (335,724) Column e includes funded projects and top ten priorities of the Year Capital Plan New update to begin spring 2015 using fall 2014 base year data

35 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

36 2. Align Organizational Resources with Strategic Priorities Progress: Chancellors Faculty Excellence Program (CFEP) Provost Office teaming with OUA 44 cluster hire positions identified 33 positions filled 35 renovations / furniture projects completed

37 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

38 3. Re-evaluate Research Space Standard Discipline-based research space standard Revised in 2012 Based on the site surveys & institution review 2002 PREVIOUS RESEARCH STANDARD 2012 REVISED RESEARCH STANDARD Categories per Research Unit Categories per Research Unit Intensive Avg of 300 ASF Highly Intensive Avg of 225 ASF Moderately Intensive Avg of 125 ASF Intensive Moderately Intensive Avg of 125 ASF Avg of 60 ASF Non Intensive Avg of 15 ASF Non Intensive Avg of 15 ASF

39 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

40 4. Connect grant & start-up needs with Space CFEP Hires Invested in start-up packages and space Strategic Space Reserves Connect with space needs early in process

41 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

42 5. Decrease Lease Space SF 350, ,000-2% 58% Office 40% Research 250,000-12% Space in ASF 200, , , , % 0 Academic Units Non-Academic Units Total

43 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

44 6. Review Rental Rate Structure Centennial Campus Status MOA s aligned with updated F&A rate (58.9% to 63.5%) Resulted in overall average rent reduction of 10.1% Individual college reductions varied from 1.3% to 23% Effective July 2011 First year rent savings (FY11-12): $332,321

45 Status on Efforts since Initiate College Space Analysis 2. Re-alignment & Strategic Plans Influence Space Allocations 3. Re-evaluate Research Space Standard 4. Connect Grant & Start-Up needs with Space 5. Decrease Lease Space 6. Review Rental Rate Structure 7. Repurpose Space Source: ALM Presentation

46 7. Repurpose Space Office sizes exceed the space standard Poor Facility condition CFEP hires Ricks Hall Existing 3rd Floor

47 Repurpose Space New space layout will provide additional personnel space: 6 more faculty offices 2 more staff stations 16 more Post Doc/Graduate Student stations Improved quality of space Ricks Hall - 3 rd Floor Renovation Plan

48 Repurpose Space Biltmore Hall: Renovate outdated research lab space and... Existing Research Labs

49 Repurpose Space old growth chambers space into updated research labs for Tree Improvement Program, CFEP hire, and graduate student office space. Before (Biltmore) After (Hodges Wood Products Lab)

50 Repurpose Space Biltmore Hall: Renovation will provide updated research labs for Tree Improvement Program, future CFEP hire, and graduate student office space. Proposed

51 New Space Management Initiatives University Space Principles Updated New Space Management Software Tagging People to Space Initiative Research Productivity Measures Strategic Space Reserve Rewarding Innovation and New Ideas

52 Space Principles Updated Preferred Space Priorities: University Strategic Plan initiatives = highest priority Assign all classrooms to R&R Hoteling Stanford Hoteling Long-term storage off-campus 1 office per FT faculty Source: itservices.stanford.edu/service/workanywhere/hoteltouchdown

53 New Space Management Initiatives University Space Principles Updated New Space Management Software Tagging People to Space Initiative Research Productivity Measures Strategic Space Reserve Rewarding Innovation and New Ideas

54 New Space Management Software: Benefits FM: Interact Space data linked to floor plans streamlines data entry Departmental level access and management User friendly reporting Progress: Transitioned data for 1,400 buildings and over 40,000 rooms Trained 100+ employees to date Employees with a need can request access and training

55 New Space Management Initiatives New Space Management Software: FM: Interact

56 New Space Management Initiatives University Space Principles Updated New Space Management Software Tagging People to Space Initiative Research Productivity Measures Strategic Space Reserve Rewarding Innovation and New Ideas

57 Tagging People to Space Office Space Research Space Software Interfaces Maintenance of Data Implementation: Fall 2014 Source: Implementation team: OIT, OUA, HR, ComTech, C&G, OIRP

58 New Space Management Initiatives University Space Principles Updated New Space Management Software Tagging People to Space Initiative Research Productivity Measures Strategic Space Reserve Rewarding Innovation and New Ideas

59 Research Productivity Metrics Grant Activity Publications/Exhibits Strategic Outreach/ Economic Development

60 Strategic Space Reserves Space Committee Request College Identified % of Space Need Met Repurposed space Investments

61 Strategic Space Reserves Progress: Strategic Space Reserves requested: 85,766 ASF Academic Units response: 107,823 ASF for reassignment, renovation and/or repurposing Status: Projects Completed: 56,762 ASF Under Study: 13,035 ASF Available: 38,026 ASF

62 New Space Management Initiatives University Space Principles Updated New Space Management Software Tagging People to Space Initiative Research Productivity Measures Strategic Space Reserve Rewarding Innovation and New Ideas

63 Reward Innovation and New Ideas Graduate Student Hoteling College Faculty Commons Flexible Office and Research Space

64 Reward Innovation and New Ideas SAS Graduate Student Hoteling Doubled grad student occupancy: 18 to 36 (total 994 ASF) Gained four faculty offices (640 ASF) Amenities (36 assignable lockers w/power) Before After

65 Reward Innovation and New Ideas Caldwell Hall - Current Existing typical private office configuration Mezzanine First Floor

66 Reward Innovation and New Ideas Caldwell Hall Faculty Commons Concept Provide attractive, technology-rich faculty workspace including informal & formal collaborative rooms, quiet workspace, faculty/student meeting rooms, and café and computer support amenities. Touchdown Conference Quiet workspaces Mezzanine IT support Quiet workspaces - Formal Collaboration Fac./student mtg. rms. Concierge Café - Collaboration First Floor

67 Reward Innovation and New Ideas Caldwell Hall Faculty Commons Concept Café Informal Collaboration Quiet Workspace Formal Collaboration Quiet Workspace Formal Collaboration Faculty/Student Mtg. Rms. Quiet Workspace

68 Reward Innovation and New Ideas Industrial Extension Service Lease Space: 12,444 SF Reviewed space utilization & work style needs Extension personnel travel the state Solution includes several types of workstations Before Before Research Building IV

69 Reward Innovation and New Ideas Industrial Extension Service New work-style configuration 8,000 ASF - 36% space reduction Added amenities Accommodates local and traveling staff Research Building III

70 Reward Innovation and New Ideas Small research labs renovated to larger open lab for CFEP Systems & Synthetic Biology for PI bench assignment Before Before Thomas Hall After After

71 Moving Forward Goal: Classrooms meet the UNC-GA utilization goal of 35 hours per week and 65% fill ratio Actions: Provide consistent technology and support Spread courses throughout the day Match classroom inventory with changing demands (size, seating type, etc.) Balance innovative pedagogy & scheduling efficiency

72 Moving Forward Goal: Class Labs meet the UNC-GA utilization goal of 20 hours per week and 75% fill ratio Actions: Require consistent scheduling Promote cross-departmental sharing of class labs Analyze UNC System Space Standard to verify metrics

73 Moving Forward Goal: Reduce the Office and Support Space SF per person to more closely align with UNC-GA standard Actions: Identify, analyze, and address underutilized space Centralize scheduling of conference rooms Change Culture!

74 Moving Forward Goal: Develop additional metrics for managing/growing Research Space Actions: Develop discipline-specific productivity metrics Assign space at the lab bench level Further development of a campus-wide strategy for equipment Continue to reallocate underutilized space for strategic priorities Identify funding for improvements

75 Questions? Steve Arndt: Lisa Johnson:

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