PARKS, RECREATION AND CULTURAL RESOURCES DEPARTMENT DIRECTOR

Transcription

1 PARKS, RECREATION AND CULTURAL RESOURCES DEPARTMENT DIRECTOR Administration Cultural Arts & Resources Recreation Programs Athletics Parks Planning Cultural Facilities Park Operations Youth and Adult Sports Administration Analysis Events and Festivals Senior and Teen Programs Cary Tennis Park Marketing Public Art Community Centers Wake Med Soccer Park Youth Theatre and Performances Skate Park Baseball and Softball Complexes Environmental Education

2 PARKS, RECREATION AND CULTURAL RESOURCES SUMMARY MISSION STATEMENT The mission of Cary Parks, Recreation and Cultural Resources Department (PRCR) is to serve, educate and enhance life for the citizens of Cary. Our professional staff plans and provides a variety of enjoyable and cost effective recreation, sports, environmental, historical and cultural arts programs and services. We acquire, develop, beautify, conserve and maintain a system of parks, greenways and recreation facilities that will assure quality leisure opportunities for all Cary residents. DIVISIONS WITHIN PARKS, RECREATION AND CULTURAL RESOURCES Administration Division Recreation Programs Division Skate Park Cultural Resources Division Festivals Athletic Division Tennis Park Soccer Park USA Baseball OTHER DEPARTMENTS CONTRIBUTING TO PARKS, RECREATION AND CULTURAL Administration Public Works/Utilities - Facilities Management Police PARKS, RECREATION & CULTURAL RESOURCES FY 00 BUDGET BY DIVISION Soccer Park % Skate Park % USA Baseball 0% Administration % Tennis % Athletics % Festivals % Cultural Resources 4% Recreation Programs 5%

3 PARKS, RECREATION AND CULTURAL RESOURCES ADMINISTRATION DIVISION Additional information about the Administration Division may be obtained by calling Bruce Crocker, Operations Analyst at (99) 46-0, through at or visiting the Town s website at TOWN OF CARY GOALS AND INITIATIVES Town Focus Areas Focus Area I: Community Planning Focus Area II: Infrastructure Focus Area III: Financial Condition Focus Area IV: Municipal Services Town Goals Achieve a well-planned community using innovative and proactive planning approaches and techniques. Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan. Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Achieve a high level of service to the citizens in a prompt, reliable, responsive, and cost-effective manner. Town Initiatives Administer Ordinances & Guidelines as Adopted Create Developer and Affected Citizen Connections Respond To & Include Those Impacted by Development Identify Development Trends & Related Policy Changes Resolve Conflict Between Ordinances & Community Response Understand Forces Affecting the Built Community Update Infrastructure Plans Prioritize Capital Project Construction Develop Alternative Financing Plans Manage Infrastructure Plans To Schedule & Budget Match Public Facilities With Community Expectations Identification of Financial Strategy Maintain AAA Bond Rating Maintain Organization Credibility Allocate Funding To Execute Priorities Promote Efficient & Effective Resource Allocation Provide Accountability Through Internal Controls Estimate Revenues Conservatively Forecast Operational & Fiscal Impacts Manage Fund Balance To Aid Financial Position Prudently Manage Debt, Cash, & Investments Bill & Collect Revenues Accurately & Timely Proactively Manage Risk Comply With All Laws & Regulations Engage Citizens To Determine Levels Of Service Operationalize Service Levels & Measure Success Deliver Services Promptly & Consistently Provide Understandable & Convenient Services Deliver Efficient & Effective Services Meet Or Exceed All Regulatory Requirements Improve Environment & Quality of Life Department Goals and Initiatives DIVISION GOALS AND INITIATIVES Planning & Design: Parks, Greenways and Open Space. Responsible for the acquisition of land and the design and development of a system of parks, greenways, recreation facilities, and open space areas.. Current system includes twenty one public park areas (includes mini, neighborhood, community, metro, school/athletic, and natural areas), Fourteen special use facilities including: three Community Centers with gyms, one Senior Center, one Tennis Center, one National Baseball Training Center, one Nature Center, two Arts/Historical Centers, two outdoor Amphitheaters, a Skate Park, a Soccer Park, Cary Dog Park and approximately forty-one miles of greenways and trails.

4 Program Support. Responsible for public information and marketing, customer service and staff training, grant writing, internal controls, Town ordinance, polices and procedure requirements and program evaluation and analysis. FY 009 ACCOMPLISHMENTS Administrative and Program Support CLASS/Program Registration Work Team implemented processes for viewing on the web PRCR facilities availability and created procedures and implemented reservations of facilities by phone. CLASS/Program Registration Work Team assessed and implemented procedures on improving customer friendly processes for registration, field rental availability and field rental phone reservations. Community Outreach and Awareness Work Team developed marketing evaluation and recommendation documents as a guide focusing on community outreach and awareness of PRCR programs and offerings. Community Outreach and Awareness Work Team targeted PRCR resource articles for community publications and contact opportunities with community groups such as civic clubs, homeowners associations, schools and other groups to create a stronger awareness. PRCR Scholarship program was contracted to Christian Community in Action (CCA) to provide financial needs assessment of clients requesting scholarships and qualify individuals requesting services. A Program Group was established to discuss integrating cooperative programming, program subjects, use of program brochure space and marketing throughout the Department divisions to improve effectiveness and efficiencies. A sidewalk and trail connection from Cary Senior Center to Bond Park Community Center was constructed from funds received from the $0,000 Fit-Community Grant. The remaining funding after completion of the sidewalk and trail connection was used for trail and greenway signage and markers in Bond Park. An Efficiencies Workteam was established to develop ideas and plans for increasing efficiencies of staff, meetings, time management, department procedures and benchmarking with other municipalities to ensure prudent allocation of all financial resources within the Department. Staff Development Work Team offered a variety of team building opportunities for the members of the Department and is scheduling training for all permanent and temporary staff to meet safety goals, town policies and procedures as well as accreditation standards. Security/Risk Management Work Team members reviewed and made recommendations for safer weather policies for the Department. Security/Risk Management Work Team members made recommendations for ways to work more cooperatively with the Town CAP team. C-Net Work Team completed Phase I of the design phase and determined the work flow that would result in the creation, editing and publication of the RecRoom intranet. The Department continues to work with Technology Services in the implementation of the RecRoom intranet. Program Plan Work Team evaluated and updated the Long Range Program Plan creating a specific method to track progress on goals and measurable outcomes. Conducted 6 public meetings to provide public input regarding current park, special use and greenway projects. Initiated 5 year update to Comprehensive Parks, Recreation and Cultural Resources Master Plan. Staff PRCR Advisory Board and PRCR Committees reviewed and updated advisory board procedures and revised committee procedural rules. Park & Facility Development Initiated implementation of Comprehensive Sign Plan for all Town parks, greenways and special use facilities. Completed construction of and dedicated the Middle Creek Phase II project, including a new multi-purpose field, children s play area, picnic shelter, parking lot and disc golf course. Completed construction and dedicated the Walnut Street Park.. Completed site plan for Bartley Park Phase I project and initiated bidding process. Completed nd phase of renovation projects at Cary Tennis Park, including replacement of court lights, expansion of fencing and development of storage facility at north end of Tennis Park. Completed Phase II improvements for Ritter Park. Completed construction of drainage improvements within play area at Annie Jones Park.

5 Completed Site Plan for the Cary Elementary Renovation project and initiated bid process. Initiated construction of new gate access for signature field at USA Baseball National Training Complex. Initiated construction of updated concession facility for Crescent at Koka Booth Amphitheatre. Initiated design of updated concession facility at stadium at WakeMed Soccer Park. Initiated update to master plan for WakeMed Soccer Park. Greenways Completed construction of 4.6 mile segment of the American Tobacco Trail through Chatham County in partnership with Department of Transportation. Initiated construction of. mile extension of Piney Plains Greenway linking residents who live along Forest Parkway to Hinshaw Greenway, Marla Dorrel Park and McDonald Wood s Park. Completed design for Hub project within Bond Park linking Black Creek and White Oak Creek Greenways. Initiated final design of NC 55 multi-use trail linking White Oak Creek and Batchelor Branch Greenways. Initiated design of trail linking Swift Creek Greenway to Symphony Lake Greenway. Initiated design of Swift Creek Greenway to be located between Lake Wheeler and Holly Springs Road in partnership with Wake County, the City of Raleigh, and the Triangle Land Conservancy. Initiated design linking Speight Branch Greenway to grade separated crossing under Tryon Road providing pedestrian access to Walnut Street. Initiated design of. mile segment of Southbridge Greenway to link with greenway surrounding Cary Park Lake. Completed construction of relocated segment of McCloud Court segment of Annie Jones Greenway through Annie Jones Park. Initiated bid process for the remaining segments of the 4-mile alignment of the Black Creek Greenway (Phases IV). Obtained Council approval for the Green Level Stream Restoration, Open Space and Greenway project. Grants & Acquisition Completed first conversion/waiver request for 004 Parks and Recreation Trust Fund (PARTF) grant to transfer grant from Town Center Park to future Carpenter Park. Wake County (Batchelor Branch) submitted final documentation to close-out grant. Completed in-depth project review for sports venues for potential funding by Occupancy Tax. Awarded $00,000 United States Department of Agriculture (USDA) grant to complete Swift Creek Stream Restoration, Greenway and Open Space Plan. Awarded $5,000 for Recreational Trails grant for the Black Creek Greenway. Submitted 009 Recreational Trails grant for greenway Hub project at Bond Park. Submitted 009 Adopt-A-Trail grant for greenway kiosk to be located as part of Hub project at Bond Park. Submitted 009 Clean Water Management Trust Fund grant to assist acquisition of Cochrane parcel located along White Oak Creek in west Cary. Coordinated with the Real Estate Division, the acquisition of the 55-acre Cochrane parcel located along White Oak Creek in west Cary. Coordinated with the Real Estate Division, the acquisition of the.0 acre Cooke parcel located in Historic Carpenter District. Development Review & Planning Reviewed over 4 site/subdivision plans and 4 total resubmitted site plans for payment-in-lieu and greenway issues. Reviewed over 0 plats for open space, park and greenway real estate issues. Reviewed and prepared datasheets for over rezonings, comprehensive plan amendments, special uses and mixed use sketch plans. Contracted for over 0 payment-in-lieu appraisals by independent third party. KEY PERFORMANCE OBJECTIVES Provide.5 acres of developed parks per,000 residents annually. (This level of service is based on a combination of the current population projections, geographic facility distribution needs, programmed activity needs, citizen survey results, in accordance with the Parks, Recreation and Cultural Resources Facilities Master Plan.)

6 Increase the total mileage of greenways by miles/year. Achieve an Above Average or Excellent rating on 95% of customer service evaluations. KEY PERFORMANCE MEASURES Performance Measure FY 00 FY 009 Projected FY 00 Developed park acres/,000 residents... Greenway miles/year % participants rating Customer Service Level as Above 9% 9% 9% Average or Excellent KEY WORKLOAD INDICATORS Workload Indicator FY 00 FY 009 Projected FY 00 # of developed park acres* # of greenway miles *Includes mini, neighborhood, community, metro parks and athletic venue facilities. Does not include facilities such as Hemlock Bluffs or Symphony Lake. ACTIVITY HISTORY Fund Number: 0-60 Activity FY 006 FY 00 FY 00 FY009 Budget FY00 Personnel Services $4,95 $9, $5,94 $,09,64 $,,05 Operations and Maintenance $49, $9,40 $,5 $69,95 $,404 Capital Outlay $0 $0 $4,49 $0 $0 Total $9,40 $9,59 $,, $,,9 $,45,09 Authorized FTEs 5 5 Fund Number: $9,40 $9,59 $,, $,,9 $,45,09 Miscellaneous $0 $0 $0 $0 $0 Memorial Benches $0 $,960 $09 $,500 $,500 Parks Scholarship $0 $,99 $, $0,000 $0,000 Grand Total $9, $99,4 $,4,65 $,55,69 $,46,09 SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS No significant budget and service level changes for FY 00.

7 RECREATION PROGRAMS DIVISION Additional information about the Recreation Programs Division may be obtained by calling Dwayne Jones, Recreation Manager at (99) , through at or by visiting the Town s website at TOWN OF CARY GOALS AND INITIATIVES Town Focus Areas Focus Area I: Community Planning Achieve a well-planned community using innovative and proactive planning approaches and techniques. Focus Area II: Infrastructure Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan. Focus Area III: Financial Condition Town Goals Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Focus Area IV: Municipal Services Achieve a high level of service to the citizens in a prompt, reliable, responsive, and cost-effective manner. Town Initiatives Administer Ordinances & Guidelines as Adopted Create Developer and Affected Citizen Connections Respond To & Include Those Impacted by Development Identify Development Trends & Related Policy Changes Resolve Conflict Between Ordinances & Community Response Understand Forces Affecting the Built Community Update Infrastructure Plans Prioritize Capital Project Construction Develop Alternative Financing Plans Manage Infrastructure Plans To Schedule & Budget Match Public Facilities With Community Expectations Identification of Financial Strategy Maintain AAA Bond Rating Maintain Organization Credibility Allocate Funding To Execute Priorities Promote Efficient & Effective Resource Allocation Provide Accountability Through Internal Controls Estimate Revenues Conservatively Forecast Operational & Fiscal Impacts Manage Fund Balance To Aid Financial Position Prudently Manage Debt, Cash, & Investments Bill & Collect Revenues Accurately & Timely Proactively Manage Risk Comply With All Laws & Regulations Engage Citizens To Determine Levels Of Service Operationalize Service Levels & Measure Success Deliver Services Promptly & Consistently Provide Understandable & Convenient Services Deliver Efficient & Effective Services Meet Or Exceed All Regulatory Requirements Improve Environment & Quality of Life Department Goals and Initiatives DIVISION GOALS AND INITIATIVES Leisure Services. Provide a wide range of recreational programs for adults, children, and senior adults including dance, exercise, adventure, trips, confidence building, social interaction, and camps.. Provide monthly High School and Middle School events, classes and activities for Teens. Programs are offered at the Community Centers, Bond Park Facilities, and the Cary Senior Center.

8 Environmental Education. Provide programs in ecology, environmental stewardship, preservation, and nature appreciation for adults and youth. 4. Offer programs at Hemlock Bluffs Nature Preserve and the Stevens Nature Center. Facility Rentals 5. Provide Town citizens with the opportunity to reserve facilities for group functions, such as picnics, meetings, and other social occasions. 6. Manage and coordinate reservation space for picnic shelters at Bond Park, Ritter Park, Davis Drive Park, Kids Together Park, North Cary Park, White Oak Park, Thomas Brooks Park and Green Hope School Park.. Manage and coordinate reservation space for meeting rooms at community centers and the Cary Senior Center. Management of Contracted Facilities. Collaborate with Resources for Senior s at Cary Total Life Center to provide residents, as well as surrounding communities, with adult day care opportunities. FY 009 ACCOMPLISHMENTS Developed and implemented staffing modifications for full and part time employees which resulted in an annual savings of approximately $40,000. Cary Senior Center became certified as a North Carolina Senior Center of Excellence on October, 00. This certification validates best practices in operations for the facility and makes the center eligible for additional state funds through Triangle J Council of Governments. Worked with the Park Planning Division to develop the Town s first Disc Golf course. Planned and organized a volunteer workday that resulted in 00 man-hours in preparation for opening the course. Hosted disc golf tournaments (including one state championship tournament), during the first 6 months of operation. Stevens Nature Center installed new exhibits including wildlife dioramas, displays, and a mini theater. This project was completely funded through donations and interest from money left to the Town from Colonel Stevens estate. Teen Council planned and implemented the annual Cary Teen Forum themed; Mind, Body and Soul. Hosted the 009 "Cary Cup" Table Tennis Tournament at the Bond Park Community Center which is an international event attended by over 40 table tennis participants. Bond Park, Middle Creek and Herb Young Community Center staff successfully planned and implemented 4 week long track out programs for year round students. Recorded over 0,000 visits to the Cary Dog Park for calendar year 00, averaging 4. park visitors per day. Partnered with Harris Teeter for product donations to implement a successful Easter Egg Hunt with an estimated 5,000 participants. Collaborated with the V Foundation to provide a bicycling event that drew over 50 participants and raised $, for cancer research. Expanded Space Camp to include Space Academy, a program targeting middle school aged participants. Planned and implemented 4 weeks of Space Camp Track Out for students enrolled in year-round schools. Hemlock Bluffs staff coordinated with the Friends of Hemlock Bluffs for the Annual Recycle Sale which raised $,000 to support the events, programs, projects and exhibits at Hemlock Bluffs. Friends of Hemlock Bluffs and Stevens Nature Center Staff worked together to award a total of $00 in scholarships to 6 children to attend programs at Hemlock Bluffs. Hemlock Bluffs Nature Preserve logged over,00 volunteer hours for volunteer workdays, special events, wildflower garden work, and program assistance. In addition, staff coordinated volunteer workdays for Cary Teen Council, Green Hope High School AP Environmental and Environmental Club students, Panther Creek High School, Service Raleigh and other individual groups helping them meet their community service hours while accomplishing projects at the nature preserve. Hemlock Bluffs partnered with Wake County Parks, Recreation and Open Space to offer Project WET; an adult education training workshop focused on wetland ecology. Partnered with the NC Wildlife Commission to offer a training program to train citizens to inventory the state s calling amphibian species, and cooperated with the NC State University Camcore program in a hemlock research project.

9 Working with C-Tran and the Planning Department, the Cary Senior Center effectively introduced a new C-Tran identification program that has improved efficiencies including customer wait times and saving staffing hours. Cary Senior Center collaborated with North Carolina State University (NCSU) to provide opportunities for recreation and psychology students to interact with senior adults as part of their coursework requirements. In conjunction with NCSU Masters program and a project by their students, the Cary Senior Center has been awarded the 009 National Institute of Senior Center Research Award Winner. The Annual Veteran s Luncheon was relocated to the Herbert Young Community Center to better facilitate the increase in participation. This also allowed the program to grow honoring Veterans with more entertainment and speakers. Coordinated with NC Big Sweep for Bond Park to be a host site. The event generated volunteers collecting bags of recycling and bags of trash. Established badminton open gym and partnered with area enthusiasts to promote badminton through junior coaching workshops and promotion clinics at Bond Park Community Center. KEY PERFORMANCE OBJECTIVES Achieve an Above Average or Excellent rating on 9% of evaluations for Leisure Service programs. Achieve an Above Average or Excellent rating on 99% of evaluations for Environmental Education programs. Achieve an Above Average or Excellent rating on 95% of evaluations for picnic shelter reservations. Achieve an Above Average or Excellent rating on 95% of evaluations for meeting room reservations. KEY PERFORMANCE MEASURES Performance Measure FY 00 FY 009 Projected FY 00 % participants rating Leisure Service programs as Above Average or Excellent % participants rating Environmental Education programs as Above Average or Excellent % groups rating picnic shelter usage as Above Average or Excellent % groups rating meeting room usage as Above Average or Excellent 9.% 96.% 9% 99.% 99% 99% 94.6% 95% 95% 9.% 95% 95% KEY WORKLOAD INDICATORS Workload Indicator FY 00 FY 009 Projected FY 00 Leisure Service/Environmental Education program 5,54 5,000 5,000 participants Leisure Service/Environmental Education program hours 0,0 0,500 0,500 Number of Community/Senior Center rentals 90,0,050 Number of Picnic Shelter rentals

10 ACTIVITY HISTORY Fund Number: 0-6 Activity FY 006 FY 00 FY 00 FY009 Budget FY00 Personnel Services $,5,095 $,66,96 $,,49 $,90, $,,40 Operations and Maintenance $05,5 $4, $6,9 $,5 $9,94 Capital Outlay $0 $0 $0 $0 $0 Total $,4,90 $,40,4 $,595, $,95,5 $,6,04 Authorized FTEs Fund Number: 05-6 $,4,90 $,40,4 $,595, $,95,5 $,6,04 Senior Net $0 $0 $0 $0 $0 Stevens Exhibits / Interest $, $0 $,40 $,00 $,00 Teen Forum $0 $0 $0 $5,000 $5,000 Senior Program $0 $,55 $0 $,500 $,500 Grand Total $,45,9 $,4,9 $,60,6 $,, $,,4 SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS There are no significant budget and service level changes for FY 00.

11 SKATE PARK Additional information about the Skate Park may be obtained by calling Dwayne Jones, Recreation Manager at (99) , through at or by visiting the Town s website at TOWN OF CARY GOALS AND INITIATIVES Town Focus Areas Focus Area I: Community Planning Focus Area II: Infrastructure Focus Area III: Financial Condition Town Goals Achieve a well-planned community using innovative and proactive planning approaches and techniques. Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan. Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Focus Area IV: Municipal Services Achieve a high level of service to the citizens in a prompt, reliable, responsive, and costeffective manner. Town Initiatives Administer Ordinances & Guidelines as Adopted Create Developer and Affected Citizen Connections Respond To & Include Those Impacted by Development Identify Development Trends & Related Policy Changes Resolve Conflict Between Ordinances & Community Response Understand Forces Affecting the Built Community Update Infrastructure Plans Prioritize Capital Project Construction Develop Alternative Financing Plans Manage Infrastructure Plans To Schedule & Budget Match Public Facilities With Community Expectations Identification of Financial Strategy Maintain AAA Bond Rating Maintain Organization Credibility Allocate Funding To Execute Priorities Promote Efficient & Effective Resource Allocation Provide Accountability Through Internal Controls Estimate Revenues Conservatively Forecast Operational & Fiscal Impacts Manage Fund Balance To Aid Financial Position Prudently Manage Debt, Cash, & Investments Bill & Collect Revenues Accurately & Timely Proactively Manage Risk Comply With All Laws & Regulations Engage Citizens To Determine Levels Of Service Operationalize Service Levels & Measure Success Deliver Services Promptly & Consistently Provide Understandable & Convenient Services Deliver Efficient & Effective Services Meet Or Exceed All Regulatory Requirements Improve Environment & Quality of Life Department Goals and Initiatives FACILITY GOALS AND INITIATIVES. To enhance the quality of life for the residents of the Town of Cary and surrounding area by providing a permanent and safe recreation facility for skating and biking.. To create and execute an operating philosophy which is consistent with the Mission Statement, Statement of Values and Goals of the Town of Cary.. To staff, manage, operate, and maintain the Skate Park to the highest industry standards in the best interest of the Town of Cary and the general public. 4. To develop and consistently implement policies and procedures that ensure the safety of facility patrons.

12 5. To develop programming that maximizes facility use and revenue including opportunities for drop in or session participation, instruction, clinics, and special events. 6. To provide a wholesome social environment for youth.. To protect and maintain the facility s condition so as to preserve and improve the Town s capital investment.. To provide the highest level of friendly, accurate, and responsive customer service. 9. To maximize revenues and provide convenient services such as concessions, retail sales, rentals, and/or other opportunities. 0. To promote the facility and programming in such a manner that enhances the reputation of the Town of Cary in the provision of recreation opportunities.. To include input from users in developing operations and programming.. To provide revenues that offset operating costs. FY 009 ACCOMPLISHMENTS Coordinated demolition of existing mini ramp and installation of new mini ramp with spine as part of ramp replacement plan. Based on current fiscal year participation and historical data, the facility is on track to maintain program and drop-in participation for FY09. Developed and implemented instructional track out programs for students in year round schools. Continued to develop and implement checks and balances for Daily Work Plans, Weekly planning sessions, monthly overviews allowing minimal staff to perform at greater efficiency. Planned and implemented four annual skate/bike contests. KEY PERFORMANCE OBJECTIVES Achieve an Above Average or Excellent overall program satisfaction rating on 9% of program evaluations for camps/clinics. Achieve an average of $4,00 in monthly sales revenue from membership and entry. Solicit and secure $4,000 annually in sponsorship funds to help offset operational costs. Recover 5% of operational costs through membership/entry, program, retail, sponsorship and concessions revenue. KEY PERFORMANCE MEASURES Performance Measure FY 00 FY 009 Projected FY 00 Above Average or Excellent Program Satisfaction of 96% 99.% 9.0% 9% of program evaluations for camps/clinics (9 evals as of /09) Average $4,00 per month in paid entries and membership $5,05 $5,06 $5,00 sold Secure $4,000 in sponsorship per year $0 $0 $4,000 Total Revenue $6,009 $60,000 $65,000 KEY WORKLOAD INDICATORS Workload Indicator FY 00 FY 009 Projected FY 00 Memberships Sold Paid Entries,04,509,000 Number of camp/clinic participants Number of Session Passes Sold 0 00

13 ACTIVITY HISTORY Activity FY 006 FY 00 FY 00 FY009 Budget FY00 Personnel Services $6,0 $9,0 $5,95 $49,6 $5,56 Operations and Maintenance $, $45,96 $4,690 $54,90 $55,45 Capital Outlay $0 $0 $0 $0 $0 Public Works Services $,4 $,96 $5,944 $,05 $,5 Total $,555 $4,5 $6,59 $6,0 $9,44 Authorized FTEs SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS No significant budget or service level changes for FY 00.

14 CULTURAL ARTS AND RESOURCES DIVISION Additional information about the Cultural Arts and Resources Division may be obtained by calling Lyman Collins, Cultural Arts and Resources Manager at 46-6, through at or by visiting the Town s website at TOWN OF CARY GOALS AND INITIATIVES Town Focus Areas Focus Area I: Community Planning Focus Area II: Infrastructure Focus Area III: Financial Condition Town Goals Achieve a well-planned community using innovative and proactive planning approaches and techniques. Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan. Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Focus Area IV: Municipal Services Achieve a high level of service to the citizens in a prompt, reliable, responsive, and costeffective manner. Town Initiatives Administer Ordinances & Guidelines as Adopted Create Developer and Affected Citizen Connections Respond To & Include Those Impacted by Development Identify Development Trends & Related Policy Changes Resolve Conflict Between Ordinances & Community Response Understand Forces Affecting the Built Community Update Infrastructure Plans Prioritize Capital Project Construction Develop Alternative Financing Plans Manage Infrastructure Plans To Schedule & Budget Match Public Facilities With Community Expectations Identification of Financial Strategy Maintain AAA Bond Rating Maintain Organization Credibility Allocate Funding To Execute Priorities Promote Efficient & Effective Resource Allocation Provide Accountability Through Internal Controls Estimate Revenues Conservatively Forecast Operational & Fiscal Impacts Manage Fund Balance To Aid Financial Position Prudently Manage Debt, Cash, & Investments Bill & Collect Revenues Accurately & Timely Proactively Manage Risk Comply With All Laws & Regulations Engage Citizens To Determine Levels Of Service Operationalize Service Levels & Measure Success Deliver Services Promptly & Consistently Provide Understandable & Convenient Services Deliver Efficient & Effective Services Meet Or Exceed All Regulatory Requirements Improve Environment & Quality of Life Department Goals and Initiatives DIVISION GOALS AND INITIATIVES Cultural Education & Outreach. Provide a wide-ranging schedule of classes in dance, visual arts, music, theatre, history, architecture, film and videography and international cuisine to enrich the lives of Town citizens.. Provide the citizens of Cary and area visitors with means of understanding and recording local history through the Cary Heritage Museum at the Page-Walker Arts & History Center.. Provide programs that create a better understanding of our multicultural society. 4. Provide communication, coordination, and support for Cary cultural groups.

15 Public Art and Exhibition 5. Provide opportunities to enhance Cary s character through the inclusion of public art in designated capital improvements projects and provide assistance to developers to include public art in private development projects. 6. Provide exhibition space and coordination for temporary exhibits in Town facilities, including but not limited to Jordan Hall Arts Center, Page-Walker Arts & History Center, Town Hall, Herb Young Community Center and the Cary Senior Center. Special Program & Events. Provide a variety of festivals and events to give Town citizens the opportunity to come together as a community to experience artistic excellence. Examples of such programs include Lazy Daze and Spring Daze Arts & Crafts Festivals, Holiday Tree Lighting ceremony, Fourth of July celebration, and performing arts events at Sertoma Amphitheatre, the Koka Booth Amphitheatre at Regency Park, the Page-Walker Arts & History Center, the Herb Young Community Center and other locations throughout the Town.. Provide instructional classes, camps and workshops to Cary youth interested in theatre and drama, including opportunities for performance and technical theatre production. Facility Rentals 9. Provide Town citizens and others with the opportunity to rent facilities for group activities, such as meetings, performances, and other community functions. FY 009 ACCOMPLISHMENTS Lazy Daze Arts & Crafts Festival received the award for Best Festival Poster in its category at the NC and SC Association of Festivals & Events joint meeting. Spring Daze Arts & Craft Festival received the award for Best Festival Poster in its category at the NC and SC Association of Festivals & Events joint meeting. Lazy Daze was recognized by the readers of Cary Magazine as the Best Place to Buy Art. Received the Arts & Humanities Award from the NC Recreation & Parks Association for the th Annual Diwali Festival. Completed the public art projects for the Walnut Street Park and US /64 pedestrian bridge. Finalized public art designs for downtown Streetscape and Cary Community Arts Center projects. Completed a public art Artists Registry of artists approved for public/private projects. Rental hours increased at the Page-Walker Arts & History Center by %. Revitalized interpretative history panels at the Page-Walker Arts & History Center to provide better understanding of Cary s most historic landmark. Jordan Hall Arts Center expanded its Track Out program offerings by 5% resulting in an increase in Track Out revenue of %. Applause! Cary Youth Theatre celebrated its 0 th season. Marvelous Music Series realized highest ticket sales since the start of the series and completely sold out two performances. Developed first Celebrate Cary at Sunset program in collaboration with the Cary Community Foundation to showcase cultural groups and encourage physical fitness activities. Koka Booth Amphitheatre hosted the Rock & Roll Hall of Fame s first ever benefit concert. KEY PERFORMANCE OBJECTIVES Achieve Above Average or Excellent participant satisfaction evaluation on 95% of all class evaluations. Achieve Above Average or Excellent participant satisfaction evaluation on 9% of all special event evaluations. Communicate annually with all Cary based cultural groups included in the division data base. KEY PERFORMANCE MEASURES Performance Measure % participants rating classes at Above Average or Excellent % participants rating special events at Above Average or Excellent FY 00 FY 009 Projected FY % 9.6% 9.6% 9.% 90.% 9% % of known Cary cultural groups contacted 00% 00% 00%

16 KEY WORKLOAD INDICATORS Workload Indicator FY 00 FY 009 Projected FY 00 Class Program Hours 5,090 5,404 5,45 Class participants (includes drama, dance, music, studios & 0,94,00,055 visual arts) Rental hours Community use hours,0,60,00 Number of cultural groups worked with Number of exhibits Number of concerts, performances ACTIVITY HISTORY Fund Number: Cultural Arts Budget Activity FY 006 FY 00 FY 00 FY009 FY00 Personnel Services $0,60 $5,5 $99, $,05,0 $,04, Operations and Maintenance $4,6 $4,64 $4,59 $560,9 $56,65 Capital Outlay $0 $0 $55 $6,9 $0 Total $,,45 $,69,9 $,4,4 $,59,59 $,60,6 Authorized FTEs ACTIVITY HISTORY Fund Number: Festivals Activity FY 006 FY 00 FY 00 FY009 Budget FY00 Personnel Services $0 $0 $0 $0 $0 Operations and Maintenance $90, $06,649 $, $5,55 $9,065 Capital Outlay $0 $0 $0 $0 $0 Total $90, $06,649 $, $5,55 $9,065 Authorized FTEs SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS No significant budget or service level changes for FY 00.

17 CULTURAL ARTS NON-PROFITS These requests are reviewed by the Town Cultural Arts Committee and Town departments each year. External organizations must furnish financial statements and budgets to the Town, and may be requested to provide additional information regarding the use of Town funds. The following table summarizes the actual funding distributed during fiscal years , estimated amounts for 009, and budgeted amounts for FY 00. Budget FY 006 FY 00 FY 00 FY 009 FY 00 Non-Profit Organizations ,000,000 Cary Apex Piano Teachers Assoc.,000,000, ,000 Cary Ballet Cary Community Choir ,000 Cary Photographic Artist 6,000 6,000,000,500,900 Cary Players,500,00, Cary Town Band 6,000,000 9,500 9,500 9,500 Cary Visual Arts 9,000 0,000,000 6,50 6,500 Concert Singers of Cary 5,000 5,000 6,000 0,000 9,400 Diamante, Inc. 5,000,000,000,000,400 Fine Arts League (Cultural Arts Assoc.) Friends of Page-Walker , Historical Enrichment Society/NC Ren. Fair ,000 withdrew H.O.U.S.E. Theatre Arts Group,000 4,050 6,5,500,900 Hum Sub, Inc ,000,50 NC EID Festival 45,000 45,000 45,000 5,50 60,050 NC Symphony ,000,000 Philharmonic Association, Inc ,500 Puerto Ricans of NC Association , ,000 Sister Cities Association ,000,900 Triangle Brass Band , Triangle Jazz Society,000,000,500,50,500 Triangle Wind Ensemble 4,000 4, ,000,000 The Ujima Group, Inc. 9,000 9,000 0,500,000 4,000 TOTALS

18 ATHLETICS DIVISION Additional information about the Athletics Division may be obtained by calling William Davis, Athletic Manager at (99) , through at or by visiting the Town s website at TOWN OF CARY GOALS AND INITIATIVES Town Focus Areas Focus Area I: Community Planning Focus Area II: Infrastructure Focus Area III: Financial Condition Town Goals Achieve a well-planned community using innovative and proactive planning approaches and techniques. Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan. Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Focus Area IV: Municipal Services Achieve a high level of service to the citizens in a prompt, reliable, responsive, and costeffective manner. Town Initiatives Administer Ordinances & Guidelines as Adopted Create Developer and Affected Citizen Connections Respond To & Include Those Impacted by Development Identify Development Trends & Related Policy Changes Resolve Conflict Between Ordinances & Community Response Understand Forces Affecting the Built Community Update Infrastructure Plans Prioritize Capital Project Construction Develop Alternative Financing Plans Manage Infrastructure Plans To Schedule & Budget Match Public Facilities With Community Expectations Identification of Financial Strategy Maintain AAA Bond Rating Maintain Organization Credibility Allocate Funding To Execute Priorities Promote Efficient & Effective Resource Allocation Provide Accountability Through Internal Controls Estimate Revenues Conservatively Forecast Operational & Fiscal Impacts Manage Fund Balance To Aid Financial Position Prudently Manage Debt, Cash, & Investments Bill & Collect Revenues Accurately & Timely Proactively Manage Risk Comply With All Laws & Regulations Engage Citizens To Determine Levels Of Service Operationalize Service Levels & Measure Success Deliver Services Promptly & Consistently Provide Understandable & Convenient Services Deliver Efficient & Effective Services Meet Or Exceed All Regulatory Requirements Improve Environment & Quality of Life Department Goals and Initiatives DIVISION GOALS AND INITIATIVES Youth Sports. Provide team league play opportunities in tennis, basketball, baseball, and softball for boys and girls age 5. Adult Sports. Provide team league play opportunities in basketball, softball, volleyball, and tennis for adult participants 6 and over.

19 Special Events. Host annual events of short duration that appeal to Local, State, and Regional participants. 4. Provide Special Events as public recreational opportunities such as the Hershey Track & Field, Cary Road Race, Baseball Tournaments and adult/youth Softball Tournaments. Camp/Clinic Management 5. Conduct intense, short duration, and sports-specific instructional programs conducted by contract instructors. Camp and clinic opportunities include youth sports camps (in the areas of baseball, softball, basketball, golf and volleyball) and clinics such as basketball, softball, baseball, golf and volleyball. Softball/Baseball Complex Tournament Rentals 6. Host Weekend tournament rentals March through November at Thomas Brooks Park and Middle Creek Softball Complex. Community Sports Initiatives. Assist local youth sports organizations by providing resources such as field space at a discounted rate. Special Venues and Event Management. Oversee the operations and management of the department s special facilities including the WakeMed Soccer Park, Cary Tennis Park and the USA Baseball National Training Center facilities. FY 009 ACCOMPLISHMENTS Successfully conducted the st Annual Cary Road Race at Booth Amphitheater at Regency Park, hosting,59 runners. Organized and coordinated spring baseball and softball clinics with USA Baseball and college softball coaches. Planned and prepared for American Softball Association (ASA) state tournaments in adult divisions to be conducted during the summer of 009. Hosted youth baseball and youth and adult softball tournaments at Thomas Brooks Park and Middle Creek Park softball complexes by working with nine different sports sanctioning bodies. Worked with Greater Raleigh Convention and Visitors Bureau (GRCVB), Raleigh Jaycees and Pony Softball representatives to successfully coordinate hosting the PONY & Under and 4 & Under Girls Fast-pitch National Tournament held in July 009. Conducted youth and teen volleyball classes in Spring and Summer 00 in which participation was high, and feedback was positive. Due to participant requests and high attendance, youth volleyball leagues were offered in spring and summer 009. With the addition of basketball and volleyball court lighting at North Cary Park, staff is expanding adult sand volleyball leagues as requested by participants. Staff continues to further regionalize youth sports leagues to specific areas of town for parent, player and coach s convenience. Added 5-year-olds for youth baseball and basketball programs, providing league play opportunity to an additional 0 youth. Added a Senior Softball program for 50 & Over and 60 & Over adults. Expanded marketing efforts for promotion of baseball/softball and fall basketball registration through s, increased print advertising, including registration information in Wake County Summershine brochure, and park banners. Worked jointly with the facility managers of the Division s special venues and facilities to provide planning, management assistance to ensure success of special events and operations at the venues. Promoted on-line registration through the sports scheduling component of the Class system software by ing and sending postcards to past participants. This resulted in increased convenience for participants and an additional program marketing. KEY PERFORMANCE OBJECTIVES Certify 95% of Youth Sports coaches in National Youth Sports Coaches Association. Youth Sports Philosophy achievement: - Achieve a participant satisfaction rating of Above Average from 95% in the category of participation. - Achieve a participant satisfaction rating of Above Average from 95% in the category of skill development. - Achieve a participant satisfaction rating of Above Average from 95% in the category of sportsmanship.

20 - Achieve a participant satisfaction rating of Above Average from 95% in the category of fun/enjoyment. Achieve a participant satisfaction rating of Above Average from 90% of Adult Sports Programs participants. Achieve a participant satisfaction rating of Above Average from 90% of Youth Sports Programs participants. Achieve a participant satisfaction rating of Above Average from 95% of instructional camp and clinic participants. KEY PERFORMANCE MEASURES Projected Performance Measure FY 00 FY 009 FY 00 % coaches certified 95% 95% 95% Philosophy components: Participation Skill development Sportsmanship Fun/enjoyment % rating above average (Adult Sports) 90% 5% 90% % rating above average (Youth Sports) 5% 95% 95% % rating above average (Camps/Clinics) 9% 99% 95% KEY WORKLOAD INDICATORS Workload Indicator 90% 5% 95% 90% FY 00 94% % 99% 99% FY % 95% 95% 95% Projected FY 00 Youth sports (# participants),66 4,000 4,00 Adult sports (# teams) 0 5 Special events (# offered) Adult/Youth camps/clinics (# participants),455,60,50 Softball Tournament Rental (# fields used) 0 60 ACTIVITY HISTORY Fund Number: 0-60 Activity FY 006 FY 00 FY 00 FY009 Budget FY00 Personnel Services $5,5 $5, $6,04 $6, $0, Operations and Maintenance $5,49 $59,9 $650,60 $665, $46,04 Capital Outlay $0 $0 $0 $5,000 $,00 Total $,55,45 $,9,56 $,,6 $,4,0 $,455, Authorized FTEs SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS Addition of a youth baseball and youth softball season in the fall for boys and girls ages 9 through 6 will help meet a large and growing demand for additional baseball and softball opportunities.

21 TENNIS PARK Additional information about the Tennis Park may be obtained by calling William Davis, Athletic Manager at (99) , through at or by visiting the Town s website at TOWN OF CARY GOALS AND INITIATIVES Town Focus Areas Focus Area I: Community Planning Focus Area II: Infrastructure Focus Area III: Financial Condition Town Goals Focus Area IV: Municipal Services Achieve a well-planned community using innovative and proactive planning approaches and techniques. Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan. Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Achieve a high level of service to the citizens in a prompt, reliable, responsive, and costeffective manner. Town Initiatives Administer Ordinances & Guidelines as Adopted Create Developer and Affected Citizen Connections Respond To & Include Those Impacted by Development Identify Development Trends & Related Policy Changes Resolve Conflict Between Ordinances & Community Response Understand Forces Affecting the Built Community Update Infrastructure Plans Prioritize Capital Project Construction Develop Alternative Financing Plans Manage Infrastructure Plans To Schedule & Budget Match Public Facilities With Community Expectations Identification of Financial Strategy Maintain AAA Bond Rating Maintain Organization Credibility Allocate Funding To Execute Priorities Promote Efficient & Effective Resource Allocation Provide Accountability Through Internal Controls Estimate Revenues Conservatively Forecast Operational & Fiscal Impacts Manage Fund Balance To Aid Financial Position Prudently Manage Debt, Cash, & Investments Bill & Collect Revenues Accurately & Timely Proactively Manage Risk Comply With All Laws & Regulations Engage Citizens To Determine Levels Of Service Operationalize Service Levels & Measure Success Deliver Services Promptly & Consistently Provide Understandable & Convenient Services Deliver Efficient & Effective Services Meet Or Exceed All Regulatory Requirements Improve Environment & Quality of Life Department Goals and Initiatives FACILITY GOALS AND INITIATIVES. To enhance the quality of life for the residents of the Town of Cary and surrounding area by providing a first class tennis facility and tennis programs that address the community s recreation needs while providing opportunities for major tournaments and events.. To create and execute a management and operating philosophy which is consistent with the Mission Statement, Statement of Values and Goals of the Town of Cary.. To staff, manage, operate, and maintain the Tennis Center to the highest industry standards in the best interest of the Town of Cary and the general public.

22 4. To develop town wide programs that serve diverse age groups for all levels of play that maximize facility use and revenue including opportunities for open court use, individual reserved court use, team and league play, challenge ladder play, group and individual instruction, tournaments (local, state, and national), youth camps, special clinics, and special events. 5. To protect and maintain the facility s condition so as to preserve and improve the Town s capital investment. 6. To provide the highest level of courteous, accurate, and responsive customer service.. To maximize revenues and provide convenient services such as concessions, retail sales, rentals, and/or other opportunities.. To promote the facility and tennis services in such a manner that enhances the reputation of the Town of Cary in the provision of recreation opportunities. 9. To include input from the local tennis community in developing operations and programming. FY 009 ACCOMPLISHMENTS Resurfaced Courts, 0-0 and upgraded lighting on courts, and - in Phase II of lighting project. The United States Tennis Association (USTA) awarded the Town a grant of $4,000 for the lighting project. Received $,00 grant from the USTA to convert court to four permanent 6 QuickStart courts for 4- year olds. QuickStart has been well received and participation has increased for this age group. The Tennis Park is developing more programming in FY0. League teams registered to play out of the Tennis Park have grown from 5 to 00 over the past year. USTA league registration process was changed to collect facility registration fees in a more efficient manner. Due to participant demand the park added additional programs for High School program. The Youth Academy program continued to grow in participation. To manage this growth, staff adjusted court allocation, court utilization and program schedules to provide the proper level of service. Special Events & Tournaments: Polar Doubles, Cary Junior Championships, Cary Tennis Park Junior Classic, Cary Spring Junior Open, Western Wake Tennis Association (WWTA) Cinco de Mayo Tournament, North Carolina High School Athletics Association (NCHSAA) Men s Championships, Cary Memorial Day Tournament, WWTA Summer Adult Tournament, NC Junior Closed, WWTA Women s and Men s Doubles Charity Classic, Bullfrog Southern Tennis Association (STA) Designated, Meredith College Invitational, NCHSAA Women s State Championships, Atlantic Coast Conference (ACC) Men s and Women s Tennis Championships, Cary Towne Championships, Cary Fall Futures, WWTA Harvest Futures Tournament, Jimmy V Racquets for Research. ACC Men s and Women s Tennis Championships was hosted in Cary for the fourth time. Developed an operating business plan for optimizing facility use, revenue generation and programming opportunities. KEY PERFORMANCE OBJECTIVES Facilitate facility use to include all play opportunities at a minimum of 60,000 hours per year. Maintain a Peak facility usage percentage between 0-0%. Track and categorize Facility Usage to ensure the following types of play meet or exceed usage goals (hours per fiscal year): - Rentals/Leagues- 40,000 hrs % - Private Lessons- 4,000 hrs % - Programs-,500 hrs % - Tournaments- 0,000 hrs % Recruit and host tournaments and events that will result in an estimated economic impact of more than $,000,000 per calendar year. Foster facility attendance by offering quality programs, tournaments, events and other spectator opportunities to meet or exceed 00,000 visitors per year to the park. Achieve a participant satisfaction rating of Above Average or higher from 90% of program participants.