College Employee Satisfaction Survey (CESS) Results

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Tracy Piers Porter
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1 College Employee Satisfaction Survey (CESS) Results Comparison of all Employee Responses to a 2-year Institution Comparison Group, and all Employee Responses Comparison of -only Responses to -only Responses ISFACTION (1 = "Not satisfied at all" 5 = "Very satisfied") Rate your overall satisfaction with your employment here so far: CG All All CG is a comparison group of 59 other 2-year institutions who have administered the survey within the past three years. = Satisfaction

2 College Employee Satisfaction Survey (CESS) Results Comparison of all Employee Responses to a 2-year Institution Comparison Group, and all Employee Responses Comparison of -only Responses to -only Responses Section 1: Campus Culture and Policies important") AND ISFACTION (1 = "Not satisfied at all" CG All All This institution promotes excellent employee-student relationships This institution treats students as its top priority This institution does a good job of meeting the needs of students The mission, purpose, and values of this institution are well understood by most employees Most employees are generally supportive of the mission, purpose, and values of this institution The goals and objectives of this institution are consistent with its mission and values This institution involves its employees in planning for the future This institution plans carefully The leadership of this institution has a clear sense of purpose This institution does a good job of meeting the needs of its faculty This institution does a good job of meeting the needs of staff This institution does a good job of meeting the needs of administrators This institution makes sufficient budgetary resources available to achieve important objectives This institution makes sufficient staff resources available to achieve important objectives There are effective lines of communication between departments Administrators share information regularly with faculty and staff There is good communication between the faculty and the administration at this institution There is good communication between staff and the administration at this institution

3 Section 1: Campus Culture and Policies important") AND ISFACTION (1 = "Not satisfied at all" CG All All take pride in their work Staff take pride in their work Administrators take pride in their work There is a spirit of teamwork and cooperation at this institution The reputation of this institution continues to improve This institution is well-respected in the community Efforts to improve quality are paying off at this institution Employee suggestions are used to improve our institution This institution consistently follows clear processes for selecting new employees This institution consistently follows clear processes for orienting and training new employees This institution consistently follows clear processes for recognizing employee achievements This institution has written procedures that clearly define who is responsible for each operation and service My immediate supervisor provides me with information about what is going on at the college This institution does an excellent job of keeping employees informed about matters affecting us My senior administrator is held accountable for their work This institution has high performance standards I understand what my immediate supervisor expects from me I am held accountable for meeting specified job performance standards and held accountable when I do not Employees are held accountable for meeting specified job performance standards and held accountable when they do not Systems and processes are in place to address underperforming employees Under-performing employees are held accountable Efforts to improve the effectiveness of the Board of Governors leadership are paying off at this institution Efforts to improve the integrity of Human Resources operations are paying off at this institution Efforts to improve the complaints and grievance procedures are paying off at this institution

4 Section 1: Campus Culture and Policies important") AND ISFACTION (1 = "Not satisfied at all" Efforts to improve the integrity of financial practices are paying off at this institution Efforts to improve the effectiveness of administrative leadership are paying off at this institution Pima Community College fosters an environment that is inclusive of diverse identities The institution does a good job involving employees in college planning Efforts to improve the college climate are paying off at the institution CG All All CG is a comparison group of 59 other 2-year institutions who have administered the survey within the past three years. = Satisfaction

5 College Employee Satisfaction Survey (CESS) Results Comparison of all Employee Responses to a 2-year Institution Comparison Group, and all Employee Responses Comparison of -only Responses to -only Responses Section 4: Work environment important") AND ISFACTION (1 = "Not satisfied at all" CG All All It is easy for me to get information at this institution I learn about important campus events in a timely manner I am empowered to resolve problems quickly I am comfortable answering student questions about institutional policies and procedures I have the information I need to do my job well My job responsibilities are communicated clearly to me My supervisor pays attention to what I have to say My supervisor helps me improve my job performance My department or work unit has written, up-to-date objectives My department meets as a team to plan and coordinate work My department has the budget needed to do its job well My department has the staff needed to do its job well I am paid fairly for the work I do The employee benefits available to me are valuable I have adequate opportunities for advancement I have adequate opportunities for training to improve my skills I have adequate opportunities for professional development The type of work I do on most days is personally rewarding The work I do is appreciated by my supervisor The work I do is valuable to the institution I am proud to work at this institution I have a clear understanding of the new academic structure of the college The restructure of the academic area has improved processes and effectiveness in my area of The new academic structure is an improvement over the previous structure The new academic structure will enable to better meet the needs of students CG is a comparison group of 59 other 2-year institutions who have administered the survey within the past three years. = Satisfaction

6 College Employee Satisfaction Survey (CESS) Comparison Group Aims Community College Arizona Western College Bates Technical College Beaufort County Community College Broome Community College Cascadia College Cascadia Community College Central Ohio Technical College Central Wyoming College Chandler Gilbert Community College College of the Redwoods Cowley County Community College Durham Technical Community College Eastern Gateway Community College Eastern New Mexico University-Ruidoso Georgia Military College Gogebic Community College Greenville Technical College Guttman Community College Helena College Kankakee Community College Kishwaukee College Lakeland College AB Lakeshore Technical College Laramie County Community College Laredo Community College Marion Technical College Minneapolis Community and Technical College Montcalm Community College Mountain View College Mountwest Community & Technical College Mt Hood Community College Murray State College New Mexico Junior College New Mexico State University - Carlsbad Normandale Community College North Dakota State College of Science Northeast Iowa CC Northeast State Community College Northern Oklahoma College Northwest Arkansas Community College Northwest Technical College Ogeechee Technical College Parkland College

7 College Employee Satisfaction Survey (CESS) Comparison Group Piedmont Technical College Prairie State College Richland College SUNY Broome Community College Santa Fe Community College Southeast_Technical_Institute Southern Crescent Technical College Southwest Wisconsin Technical College Southwestern College Tri-County Technical College Trident Technical College West Georgia Technical College Western Technical College Wisconsin Indianhead Technical College Yuba Community College Notes: All survey data has been collected within the last 3 years. Please refer to College Navigator for additional details on individual institutions:

Comparison Group: Small Colleges* Breakout by Enrollment Status: Part-Time Students [Unweighted]

Comparison Group: Small Colleges* Breakout by Enrollment Status: Part-Time Students [Unweighted] Breakout by Enrollment Status: Part-Time Students 1. Since your first academic term at this college, have you met (in person or online) with an academic advisor before registering for classes each term?