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1 the de soins Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de soins Sudbury Service Area Office 159 Cedar Street Suite 403 SUDBURY ON P3E 6A5 Telephone: (705) Facsimile: (705) Bureau régional de services de Sudbury 159 rue Cedar Bureau 403 SUDBURY ON P3E 6A5 Téléphone: (705) Télécopieur: (705) Public Copy/Copie du public Report Date(s) / Date(s) du Rapport Feb 14, 2019 Inspection No / No de l inspection 2019_633577_0007 Log # / Type of Inspection / No de registre Genre d inspection , Follow up 18, , , , , , Licensee/Titulaire de permis Extendicare (Canada) Inc Steeles Avenue East Suite 103 MARKHAM ON L3R 4T9 Home/Foyer de soins Extendicare Maple View of Sault Ste. Marie 650 Northern Avenue SAULT STE. MARIE ON P6B 4J3 Name of Inspector(s)/Nom de l inspecteur ou des inspecteurs DEBBIE WARPULA (577), AMY GEAUVREAU (642), CHAD CAMPS (609) Inspection Summary/Résumé de l inspection Page 1 of/de 6
2 the de soins The purpose of this inspection was to conduct a Follow up inspection. This inspection was conducted on the following date(s): February 4-8, The following intakes were inspected upon during this Follow Up inspection: - Eight Follow up logs regarding Compliance Order's (CO) #001 to #008, issued during Inspection #2018_668543_0020, regarding s. 6. (7) for plan of care, s. 19. (1) for duty to protect residents from abuse, s. 31. (1) related to nursing and personal support services, s. 229 related to a designated staff member for Infection Control and Control Practices, s. 33. (1) related to bathing, s. 20. (1) regarding complying with the home's abuse and neglect policy, r. 213 regarding Director of Nursing and Personal Care and s (5) related to the notification of the resident's Substitute Decision-maker. A Critical Incident System (CIS) inspection #2019_633577_0006 and a Complaint inspection #2019_633577_0005 were conducted concurrently with this follow up inspection. During the course of the inspection, the inspector(s) spoke with the Regional Director for Extendicare, Administrator, Senior Director of Care (DOC), Director of Care (DOC), Assistant Directors of Care (ADOCs), Dietary Manager, Registered Nurses (RNs), Registered Practical Nurses (RPNs), Personal Support Workers (PSWs), Educator, staffing scheduler, Resident Assessment Instrument (RAI) coder and residents. The Inspector(s) also conducted a daily tour of resident care areas, observed the provision of care and services to residents, observed staff to resident interactions, reviewed relevant health care records, reviewed home's internal investigation notes, reviewed numerous audits, reviewed staff education and training records, reviewed staffing schedules and staffing patterns, reviewed employee's files as well as reviewed licensee policies, procedures and programs. The following Inspection Protocols were used during this inspection: Infection Prevention and Control Personal Support Services Reporting and Complaints Sufficient Staffing Page 2 of/de 6
3 the de soins During the course of this inspection, Non-Compliances were not issued. 0 WN(s) 0 VPC(s) 0 CO(s) 0 DR(s) 0 WAO(s) The following previously issued Order(s) were found to be in compliance at the time of this inspection: Les Ordre(s) suivants émis antérieurement ont été trouvés en conformité lors de cette inspection: Page 3 of/de 6
4 the de soins REQUIREMENT/ EXIGENCE TYPE OF ACTION/ GENRE DE MESURE INSPECTION # / DE L INSPECTION NO INSPECTOR ID #/ NO DE L INSPECTEUR O.Reg 79/10 s (5) CO # _668543_ LTCHA, 2007 S.O. 2007, c.8 s. 19. (1) CO # _668543_ LTCHA, 2007 S.O. 2007, c.8 s. 20. (1) CO # _668543_ O.Reg 79/10 s (4) CO # _668543_ O.Reg 79/10 s (3) CO # _668543_ O.Reg 79/10 s. 31. (1) CO # _668543_ O.Reg 79/10 s. 33. (1) CO # _668543_ LTCHA, 2007 S.O. 2007, c.8 s. 6. (7) CO # _668543_ Page 4 of/de 6
5 the de soins Legend NON-COMPLIANCE / NON - RESPECT DES EXIGENCES Légende WN Written Notification VPC Voluntary Plan of Correction DR Director Referral CO Compliance Order WAO Work and Activity Order WN Avis écrit VPC Plan de redressement volontaire DR Aiguillage au directeur CO Ordre de conformité WAO Ordres : travaux et activités Non-compliance with requirements under the (LTCHA) was found. (a requirement under the LTCHA includes the requirements contained in the items listed in the definition of "requirement under this Act" in subsection 2(1) of the LTCHA). Le non-respect des exigences de la Loi de 2007 sur les foyers de soins de longue durée (LFSLD) a été constaté. (une exigence de la loi comprend les exigences qui font partie des éléments énumérés dans la définition de «exigence prévue par la présente loi», au paragraphe 2(1) de la LFSLD. The following constitutes written notification of non-compliance under paragraph 1 of section 152 of the LTCHA. Ce qui suit constitue un avis écrit de nonrespect aux termes du paragraphe 1 de l article 152 de la LFSLD. Page 5 of/de 6
6 the de soins Issued on this 15th day of February, 2019 Signature of Inspector(s)/Signature de l inspecteur ou des inspecteurs Original report signed by the inspector. Page 6 of/de 6
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Sudbury Service Area Office 159 Cedar Street Suite 403 SUDBURY ON P3E 6A5 Telephone: (705) 564-3130 Facsimile:
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Sudbury Service Area Office 159 Cedar Street Suite 403 SUDBURY ON P3E 6A5 Telephone: (705) 564-3130 Facsimile:
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de London Service Area Office 130 Dufferin Avenue 4th floor LONDON ON N6A 5R2 Telephone: (519) 873-1200 Facsimile:
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
Public Copy/Copie du public
Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
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the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de sions de longue durée Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613)
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de London Service Area Office 130 Dufferin Avenue 4th floor LONDON ON N6A 5R2 Telephone: (519) 873-1200 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de London Service Area Office 130 Dufferin Avenue 4th floor LONDON ON N6A 5R2 Telephone: (519) 873-1200 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
Public Copy/Copie du public
Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
Amended Public Copy/Copie modifiée du public de permis
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
Amended Public Copy/Copie modifiée du public de permis
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
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Ministry of Health and Long-Term Care Inspection Report under the Long-Term Care Homes Act, 2007 Ministère de la Santé et des Soins de longue durée Rapport d inspection sous la Loi de 2007 sur les foyers
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Ministry of Health and Long-Term Care Inspection Report under the Long-Term Care Homes Act, 2007 Ministère de la Santé et des Soins de longue durée Rapport d inspection sous la Loi de 2007 sur les foyers
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Amended Public Copy/Copie modifiée du public de permis
Inspection Report under the Homes Act, 2007 Rapport d inspection prévue le Loi de 2007 les foyers de soins de longue durée Homes Division Inspections Branch Division des foyers de soins de longue durée
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Amended Public Copy/Copie modifiée du public de permis
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
Amended Public Copy/Copie modifiée du public de permis
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Amended Public Copy/Copie modifiée du public de permis
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Ottawa Service Area Office 347 Preston St Suite 420 OTTAWA ON K1S 3J4 Telephone: (613) 569-5602 Facsimile:
Amended Public Copy/Copie modifiée du public de permis
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Toronto Service Area Office 5700 Yonge Street 5th Floor TORONTO ON M2M 4K5 Telephone: (416) 325-9660 Facsimile:
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de Hamilton Service Area Office 119 King Street West 11th Floor HAMILTON ON L8P 4Y7 Telephone: (905) 546-8294
Public Copy/Copie du public
Ministry of Health and Long-Term Care Inspection Report under the Long-Term Care Homes Act, 2007 Ministère de la Santé et des Soins de longue durée Rapport d inspection sous la Loi de 2007 sur les foyers
Public Copy/Copie du public
the Homes Division Inspections Branch Division des foyers de soins de longue durée Inspection de London Service Area Office 130 Dufferin Avenue 4th floor LONDON ON N6A 5R2 Telephone: (519) 873-1200 Facsimile:
Amended Public Copy/Copie modifiée du public de permis
Inspection Report under the Homes Act, 2007 Rapport d inspection prévue le Loi de 2007 les foyers de soins de longue durée Homes Division Inspections Branch Division des foyers de soins de longue durée
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the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
Public Copy/Copie du public
the Health System Accountability and Performance Division Performance Improvement and Compliance Branch Division de la responsabilisation et de la performance du système de santé Direction de l'amélioration
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