Navy Golf Managers Conference January

Transcription

1 Navy Golf Managers Conference January

2 Navy Shore Enterprise POPULATION SERVED 325K Active Duty 59K Active Reserves (SELRES) 392K Family Members 575K Navy Retirees 11 Regions 1.8M Acres (half the size of Connecticut) 117 Runways/ 414 Piers & Wharves / 915 Special Areas $199B Plant Replacement Value (Structures, Utilities) 37K Buildings, 30K Structures $10.4B resources 52K employees 70 Installations 122 Product Lines NAVY S MOST COMPLEX PLATFORM 2

3 Fleet, Fighter, Family Sustain the Fleet Enable the Fighter Support the Family Port Operations Airfield Operations Public Safety Facilities Management and Services WEFO / WEAO Process Bachelor Housing Galleys Morale, Welfare and Recreation Voting Program Family Housing Lodging - Navy Gateway Child and Youth Programs Fleet and Family Support School Liaison Program Gold Star Program More Than Buildings, Piers, and Runways 3

4 Guiding Principles Take Customer Service to the Next Level Can-Do Attitudes that Result in Positive Experiences Be Brilliant on the Basics Know and Execute Policy / Doctrine; Perfect Our Guidance Make Smart Business Decisions Advance Enterprise Alignment; Seek Efficiency and ROI Live a Culture of Continuous Improvement Base Appearance, Sharing of Lessons, Critical Introspection Represent Navy to the Surrounding Community Installations are the Face of the Navy; it s about Relationships Service Through Action: Customer-Focused, Efficient, Effective, and Responsive 4

5 HQ N9 Organizational Structure Fleet and Family Readiness Director (N9) Jerry Hieb FFR Deputy Director (N9B) Ron Downs Resource Integration (N9R) Fiscal Oversight Robin Gaines(N9G) Legal Counsel (N9L) Dave Gale Family Readiness (N91) Fleet Readiness (N92) James Baker Housing (N93) Service Support Center (N94) Navy Safe Harbor (N95) Work & Family Life (N911) Fitness, Sports & Deployed Forces (N921) Recreation (N922) Operations & Policy (N931) Program Integration (N94D) Marketing Communication (N94P) Policy & Enrollment (N951) Sexual Response Prevention and Response (N912) Entertainment & Business (N923) Lodging (N924) Programming & Requirements (N932) Retirement Services (N94R) Enterprise Computer / Wi-Fi Support (N94S) Quality Assurance (N952) Navy Gold Star (N913) Fisher House (N924D) Galley (N925) NAF Human Resources (N941) Facilities & Acquisitions (N944) Program Support Services (N953) Counseling, Advocacy, and Prevention (N914) Child & Youth (N926) Other Community Support (N927) NAF Information Technology (N946) FFR Training (N947) Pay & Entitlements (N954) NAF Financial Management (N948) 15 October

6 CNIC N9 Staffing (as of 1 September 2015) N9 Staf(ing by Regions Mid- Atlantic 6191 Southeast 5829 Southwest 4948 Japan 2781 NDW 2230 Hawaii 1723 EURAFSWA 1396 Northwest 1264 Guam 736 Singapore 106 Korea 95 CNIC HQ Staff 505 Total 27,804 N9 Staf(ing by CATEGORY Active Duty 1,344 Military Reserve 16 Civilian APF 2016 Civilian FN (Indirect) 1351 Civilian FN (Direct) 385 NAF - RFT 9610 NAF - PT 651 NAF- Flex 8275 NAF- Direct (FN) 533 Contractors 3621 Totals 27,804 N9 Staffing Snap-Shot in time Product Line Staf(ing Family Support 1, % CYP Program 6,196 22% MWR 10,233 37% Finance % NAF HR % Marketing % Training 27.01% Support Services % Galley 3, % NGIS 3, % Housing 1, % Safe Harbor % N9 Executive Staff Totals 27,804 Numbers provided by Regions as of 1 September

7 Navy Fleet Readiness Programs (N92) 7

8 MWR Fitness Initiatives Expanded Hours of Operation NOFFS Zones Command Fitness Leader Course 112 Fitness Facilities 118 Swimming Pools 41K Group exercise Classes 324 Intramural Sports Leagues 2.5K CFL s Trained 35K Navy Operational Fitness and Fueling (NOFFS) Participants 23K FEP Classes 8

9 MWR Deployed Forces Support Initiatives Completion of Afloat Recreation Program Management Course Finalization of the Afloat and DFS Standards Programming Guidelines to all Afloat Specialists 32 NAF Civilians Fun and Fit Bosses 24 million Navy Motion Picture viewing hours on deployed ships 155 Ship Recreation Fund Inspections Instructed 40 Afloat Recreation Fund Management classes Certified 320 Recreation Services Officers (RSO) and Funds Custodians (FC) onboard ships 9

10 MWR Recreation Initiatives Community Recreation NavyMWRDigitalLibrary.org Sailor Adventure Quest 76 Single Sailor Facilities (Liberty) 86 Information, Tickets and Tours (ITT) 34 Libraries 68 Outdoor recreation activities 30 Marinas Auto Skills Navy Entertainment shows 10

11 Navy Entertainment Services Initiatives In-house Branded Food Concepts Qubica Bowling Upgrade Assistive Equipment Golftrac Standardization 46 Digital Movie Theaters (most with 3-D) 850 NDVD Movie Sites Afloat/430 Ashore 31 Golf Courses 59 Bowling Centers 386 Food & Beverage outlets enterprise wide 11

12 Lodging Programs Initiatives Spousal Employment / Transfer Program 21,000+ Navy Gateway Inns and Suites rooms 10 Navy Fisher Houses (5 Locations) 2,165 RV Sites 600 Cottages and Cabins 12

13 FY15 Program Allocation: $114.5M $3.4M Region Ration in Kind (RIK) Feeders CNRK 1 CNRNDW 3 CNRNW 1 CNRSW 3* Total 8 * NAS Lemoore will transition to RIK in APR $800K HQ (Training, IT Systems, NEY Assessment) Ashore Galley Facts $110.3M Region Galleys CNREURAFSWA 8 CNRH 3 CNRJ 4 CNRMA 24 CNRNDW 1 CNRNW 6 CNRSE 24 CNRSW 11 JRM 2 Total 83 13

14 Child and Youth Programs Initiatives Extended Hours at three locations MilitaryChildCare.com - Global gateway for requesting child care and managing family child car needs being deployed world-wide (Fall 2016) Spousal Employment / Transfer Program Programs are 100% DoD Certified and Nationally Accredited in accordance with Military Child Care Act and ranked #1 in the nation for quality standards, assurance, and oversight. 134 Child Development Centers 104 Youth Centers 1,928 Child Development Homes 2,700 Contracted Spaces Serving over 150K children Before/After School Care Summer Day Camp School Liaison Support 14

15 MWR Categories A, B, & C MWR Program Category Examples APF Operational Support (%) Construction Funding Source Category A Mission Sustaining Fitness Centers, Single Sailor (LIBERTY) Centers, Playing Fields, MWR Admin Support, Libraries 85% Minimum APF/MILCON SIC = MW Category B Community Support CDC, SAC, Youth Centers, Youth Sports, Auto Skills, Craft Centers, ITT, Bowling (<17 lanes), Swimming Pools 65% Minimum* CDC/OCONUS YOUTH & Playing Fields - MILCON Others NAFCON SIC = MW and CD Category C Revenue Generating Golf, Food & Beverage, Marinas, Bowling (>16 lanes), RV Parks, Beach Cottages, Movie Theaters 0%** NAF/NAFCON MWR Programs & Descriptions are found in Encl (5) to DoDI MWR Funding Metrics are found in Encl (6) to DoDI APF and NAF Funding Authorizations are found in Encl (4) to DoDI * Category B metric includes CYP programs ** CONUS Isolated & Remote installations plus OCONUS installations (Cat C programs) are authorized Cat B-level support. All Cat C activities, except golf, are authorized utilities support

16 Navy MWR s Online Presence CNIC is providing Sailors and their families accurate and aligned information about Morale, Welfare and Readiness (MWR) programs through a variety of online channels 16

17 Pre-Decisional Unclassified Program Assessment Continuum Program Standards Personnel Facilities Annual Performance Data Call Self assessment measuring annual program performance to standards for the previous FY Personnel MWR Accreditation Programming Finance Personnel Programming Equipment Administration Facilities Programming Equipment Administration Customer Satisfaction Additional Quality Measures DRAFT 17 Released on DDMMMYYYY by XXXXXX

18 MWR Accreditation Goal 1: To recognize quality recreation programs across the Navy by evaluating the following criteria: ü Compliance with Navy MWR Program Standards ü Non-Appropriated Funds Financial Management ü Personnel Management ü Customer Satisfaction Goal 2: Every Navy Installation achieves accreditation at a minimum 3 star level. Each Navy installations will be visited at a minimum once every three years for program validation. 18

19 Pre-Decisional Unclassified N92 Program Direction Program Standards Manager s Guide Orientate Tools POS Dashboards Websites Employee Training Modules Grow Monitor N947 Training Conferences Working Groups Customer Satisfaction PDC Accreditation DRAFT Released on DDMMMYYYY by XXXXXX 19

20 Pre-Decisional Unclassified N92 Program Initiatives Item Description Status Program Standards Detailed guidelines for program components Library in development (ongoing) Manager s Guide How To guide for running Navy MWR programs N92/N947 working together POS Standardized POS system for each program area Coordinated effort N92/N948 Dashboards Captures utilization rates/trends for each program N946/92 Contract award Websites Customer and employee sites to enhance business Various sites are active Employee Training Standardized training modules for each program Research only Customer Satisfaction Annual installation program surveys Surveys at installations PDC Annual tool compares programs to standard Release date announced soon Accreditation Recognition of top performing MWR programs 2 nd round complete N947 Training On-going management training for N9 staff On-going program Conferences Professional development opportunities for staff Request in for NRPA (50) Working Groups Navy professionals interacting to discuss programs Varies by program area DRAFT Released on DDMMMYYYY by XXXXXX 20