Expert Group Meeting on Regional Cooperation towards Building an Information Society in Asia and the Pacific

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1 Expert Group Meeting on Regional Cooperation towards Building an Information Society in Asia and the Pacific 20 th -22 nd July 2009 United Nations Conference Centre (UNCC), Bangkok Thailand Lalith Weeratunga Secretary to H.E the President of Sri Lanka

2 Sri Lanka Country Facts Land Area: 65,610 Sq. Km Population: 21,130,000 GDP: US$ 30 Billion GDP/cap: US$ 1500 Currency: Sri Lankan Rupee Time Zone: GMT +5:30 Capital: Colombo (Commercial) Sri Jayawardenepura (A) Languages: Sinhala, Tamil, English People: Sri Lankan (Sinhalese, Tamil, Muslim, Burgher) Exports: Garments, Tea, Gems, Rubber, Tourism, IT/BPO Administr n: 9 Provinces, 25 Districts, 25 Divisional Secretariats

3 Information & Communication Technology (ICT) Where does Sri Lanka stand?

4 Network Readiness Index (NRI)

5 ICT Literacy in Sri Lanka 28 % % 2012 Dept of Census and Statistics

6 Government NRI Rankings for SL Government prioritization of ICT Government procurement of advanced technology products Importance of ICT to govt. vision of the future Government success in ICT promotion Availability of online services ICT use and government efficiency Presence of ICT in Government offices

7 Government Achievements Information on any Government Process, Service or Application just a phone call away Government Information Centre (GIC) Civil Registration (Birth, Marriage, Death certificates etc.) documents in hand within a matter of minutes BMD Project Drive-in Vehicle / Revenue License Registration Government Organizational Machinery (Ministries, Departments, District & Divisional Secretariats, etc.) connected, on-line and secure. Lanka Government Network (LGN) 300+ Government organization on the Web Single-window, multi-channel access to any e-service in Sri Lanka (very soon) - Lanka Gate

8 Industry/Education - Achievements schools equipped with computer labs (6000 by 2011) SEMP 40 Distance Education Learning Centers set-up, offering 35 online graduate level courses DEMP Sri Lankan ICT industry unified to form a strong single voice SLASSCOM 40,000+ new jobs created in the IT/BPO sector since 2005 (Source: WFS) IT/BPO becomes the 5 th largest foreign exchange earner for the country USD 250+ million in 2008 (EDB Export Value Survey 2008) Sri Lanka ranked 16 th in the AT Kearney Out-Sourcing Location Index (2007/2008 position 29 th ) 2009 Declared as the Year of English and IT

9 Society - Achievements Increased access to ICT for citizens across the country Nenasalas (Tele-centres) set-up; 250 Vidatha centres (Science & Technology centres set-up across the island Provision of Market Prices & Crop/Agriculture information to farmers Providing e-health/tele-medicine facilities to rural patients Development of digital talking books for the visually impaired, to developing visual hearing aids for the hearing impaired Availability of supplementary school educational material both at primary and secondary educational level to students. Setting up of rural BPOs and creation of job opportunities for youth in rural communicates

10 Information & Communication Technology (ICT) How does this relate to the National Targets of the WSIS Action Plan?

11 WSIS Action Plan - Targets Connecting villages with ICTs and establishing community access points: Nenasala Project centers set-up, target 1000 Connecting universities, colleges: Lanka Education & Research Network (LEARN): interconnects educational & research institutions across the country - 24 Universities and Institutions connected Connecting schools with ICT: SchoolNet Project: Connecting senior secondary schools schools connected, target Adapting school curricula to meet challenges of the Information Society: IT education for O/L and A/L students. Connecting scientific & research centers: Vidatha centers set-up. Connecting public libraries, cultural centers: National union common catalogue at National library.

12 WSIS Action Plan - Targets Connecting post offices: Plans underway to connect post offices, provide h/w, s/w and facilitate e-money Connecting government organizations, establishing website and LGN:325 organizations interconnected addresses to 270+ government organizations under gov.lk Nearly 300 tri-lingual, standards based websites for govt. orgs e-government : Re-engineering & automating govt. processes Development of content and technical conditions to facilitate the use of all world languages. e-society: societal applications/content for rural communities Unicode compliant fonts in Sinhala and Tamil with standards based Sinhala and Tamil keyboard layouts. Access to ICT for more than half the population: ICT Literacy target for %

13 Information & Communication Technology (ICT) How did all this happen? What else is happening? Progress on WSIS Action Lines?

14 e-sri Lanka Take the dividends of ICT - to every village, - to every citizen, - to every business and also - transform the way government think and works

15 Inter-dependant Prog. Structure Peace An Integrated e~development Model Re-engineering Government Information Infrastructure Equity ICT Policy, Leadership & Institutional Development ICT Human Resources Capacity Building e-society ICT Investment & Private Sector Development Growth

16 C1: Public Governance Authorities & Stakeholders promoting ICT4D ICT Agency (ICTA) established July 2003 Vested with powers under ICT Act No.27 of ICT Amendment Act 33 of 2008 Apex ICT Policy Agency of the Govt. Functions under the Office of H.E. the President e-sri Lanka Development Project Multi-Donor funded World Bank, Korean EXIM & JSDF Integrated e-development Model Presidential Task Force on IT Sub-Committee of the Cabinet of Ministers on HRD 2009: Year of ICT and English

17 C2: Information & Communication Infrastructure National Backbone Network (NBN) Objective : Deployment of affordable broadband services throughout Sri Lanka Island wide Ultra High Bandwidth Broadband Backbone Provision of affordable broadband connectivity to all parts of the country Technology Neutral, Least Cost Subsidy Tariff Regulation: Re activate ISPs & NFB providers; increase competition

18 C2: Information & Communication Infrastructure Objective : Lanka Government Network (LGN) Highly available, secure backbone to connect the government Korean Government Support 325 locations ( Phase I) Cover ministries to District Secretariats 150 locations (Phase II) Provincial Councils and Ministries

19 C2: Information & Communication Infrastructure Lanka Gate Government Employees Citizens Businesses Mobile Users Visitors Worldwide Mobile Applications Country Portal Lanka Interoperability Exchange Other Client Applications Credit Card Payment eservices Credit Card Payment Services Providers Mobile Payment eservices Mobile Payment Services Providers Government Messaging eservices $ Banks Other eservices Other Businesses

20 C3: Access to Information & Knowledge Nenasala Ownership Public Private Partnership Entrepreneur s Religious Institutions Community Based Organizations Selected Rural Schools Public Librarie s

21 C3: Access to Information & Knowledge Jaffna centers Puttalam - 17 Kurunagala - 45 Kandy - 49 Kegalle - 32 Gampaha - 15 Colombo - 12 Ratnapura - 42 Kalutara - 22 Galle - 30 Matara - 32 Vauvniya - 5 Anuradhapura - 41 Trincomalee - 16 Polonnaruwa - 23 Batticaloa 16 Matale - 19 Badulla - 42 Ampara - 32 NuwaraEliya - 24 Monaragala - 32 Hambantota - 32

22 C3: Access to Information & Knowledge 2010/11 6,000 Computer Labs in Schools

23 C3: Access to Information & Knowledge 40 Nodes 35 Courses Jaffna Vavuniya Trincomalee Anuradhapura Chilaw Polonnaruwa Kurunegala Batticaloa Colombo bo Kandy Hatton Bandarawela Ratnapura Ampara Monaragala Kalutara Hambantota Ambalangoda Galle Matara

24 C4: Capacity Building

25 C4: Capacity Building

26 C4: Capacity Building ICT Streamlined into the school curriculum

27 C4: Capacity Building Beneficiaries: 200+ Companies 2,500+ individuals (direct) 30,000 + individuals (indirect) ICT Industry Human Resource Development Enabling Environment for ICT Industry Growth ICT Industry Promotion and Development

28 C5 & C6: Enabling Environment & Information Security Legal System Localization / Standards e Transactions Law Computer Crimes Law IP Rights (IP) Law e Signatures Date Protection Code of Practice Enforcement Units Digital Forensic Lab Sri Lanka CERT Character Encoding Standards Fonts Development / Unicode Access to Computers in Sinhala and Tamil Transliteration Software International Domain Names Interoperability Framework / NEA Monitoring and Evaluation Unique XRBF

29 C7: ICT Applications: e-government G2C Sri Lanka Country Portal I n t e r n e t Mobile G2B I n t r a n e t Govt to Citizen Govt to Business Govt to Govt G2G Service Management e-motoring Solution e-foreign Employment Solution e-pension Solution E-HRM Solution Government Internal Solutions e-procurement Solution e-bill Solution e-epf Solution. e-people Registry Solution One Stop Solution e-tax Filing Solution Information Bank People Hub HR Policy & HRD Mobile Payment Gateway I N F R A S T R U C T U R E A R C H I T E C T U R E E-Government Supporting Infrastructure EQUITY Lanka - Gate LIX (Lanka Interoperability Exchange Nation- Wide ICT Infrastructure Credit Card Payment Gateway Land Hub LGN (Lanka Government Network) I N F O R M A T I O N A R C H I T E C T U R E Telecommunication Backbone Establishments Hub

30 C7: ICT Applications: e-government e-hrm e- Population Registry e- Divisional Secretariats e-foreign Employment Bureau e-revenue License e-pensions e-samurdhi e-nic e-land Registry

31 C7: ICT Applications: e-government Government Information Centre (GIC 1919) Objective : Accurate & dependable Information on any government service or process over the phone 99% of all government services now available Available: 8am to 8pm, 365 days of the year Tri lingual services available Over 2500 calls answered every day Over 2 million calls answered since Aug 2006

32 C7 & C8: ICT Applications & Local Content: e-society What next after the access (tele centre) network? STATS: Sri Lanka 70 % rural 10 % differently able 25% IT literate Small Grants Programs

33 C7 & C8: ICT Applications & Local Content: e-society Spreading benefits of ICT to rural communities, helping them with ICT based solutions for their most pressing issues e SDI Community Assistance Grants to CBOs for ICT based solutions to everyday problems 141 Grants awarded e SDI Partnership Assistance Grants to public or private entity, entrepreneur or NGO 34 Grants awarded 175 Projects over 75,000 people benefitting every month

34 C7 & C8: ICT Applications & Local Content: e-society AWARDS Impaired Aid for visual and hearing impaired Visual Radio Low cost method of sending local /disaster related information Job Bank local language job listing SME Portal for small businesses Crop price tracker for farmers Local content generation Rural BPOs Fishing information by SMS to fishermen

35 C7: ICT Applications: ICT Industry Development and Investment 4,000 Target No of Employees 140, , ,000 80,000 60,000 40,000 IT/BPO industry to become the #1 revenue earner for Sri Lanka in the next 10 years Apparel $3bn Foreign employment $2.3bn Tea $1bn $275 m 31,379 $1b 465,186 80,000 $2b 100,000 3,500 3,000 2,500 2,000 1,500 1,000 Revenue (USD Million) 20,000 11,200 14,946 21, A Time Line - Sri lanka - Sri Lanka Target Employee Nos. Sri Lanka Target Export Revenue

36 C7: ICT Applications: ICT Industry Development and Investment 16 th 2009

37 C7: ICT Applications: ICT Industry Development and Investment Sri Lanka is being recognized as an emerging center of excellence for Financial & Accounting Outsourcing (FAO) companies Training Source: THOLONS

38 Inter-dependant Prog. Structure Peace An Integrated e~development Model Re-engineering Government Information Infrastructure Equity ICT Policy, Leadership & Institutional Development ICT Human Resources Capacity Building e-society ICT Investment & Private Sector Development Growth

39 Regional Corporation in Asia Pacific What Sri Lanka can offer Share Best Practices, Lessons Learnt in planning designing and Implementing integrated e-development Initiatives, at regional events Facilitate study tours and visits to Sri Lanka to learn and observe first hand the e-sri Lanka experience in general and project success stories in particular. Opportunity to leverage the benefit of the Asia Pacific Telecenter Network Secretariat being hosted at the ICT Agency of Sri Lanka Opportunity to leverage the benefit of one of only threetele-center.org Academies in Asia Pacific which is set-up in Sri Lanka Invitation to attend e-asia 2009, the largest ICT4D conference to be held in Colombo, Sri Lanka from 2 nd -4 th December 2009.

40 e-asia 2009

41 e-sri Lanka ICT can impact lives provided there is a big enough vision behind it and genuine intentions to realize that vision

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