This Strategic Roadmap of the Philippine Community ecenter Program is published by the

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2 This Strategic Roadmap of the Philippine Community ecenter Program is published by the Republic of the Philippines Office of the President COMMISSION ON INFORMATION and COMMUNICATIONS TECHNOLOGY CICT-NCC Building, Carlos P. Garcia Ave., U.P. Diliman, Quezon City P.O. Box 1101 Republic of the Philippines Trunk Line: Fax No URL:

3 the strategic roadmap of the philippine Community ecenter program engaging communities in knowledge-based development

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5 MESSAGES The President s Message The Chairman s Message INTRODUCTION vii ix CeCs in the Philippines 11 Legal Bases 14 Guiding Principles 16 GUIDEPOSTS The Vision 18 The Mission 19 The Goals 20 PROGRAM COMPONENTS Infrastructure 21 Content Development 23 Capability Building 24 CeC Development & Management 26 PROGRAMMED ACTIVITIES 29 MAJOR PLAYERS & ROLES 31 The Roadmap Project Team 34 Acknowledgments 35 Roadmap Workshop Participants 36 contents SPOTLIGHTS New Hope for the Ifugao Terraces (epuggo CeC) 15 Pioneer elgu CeC changes town (Upi CeC) 19 OFW Lifelines (Barugo & Maramag CeCs) 22 The Philippine CeC Portal 23 The Philippine CeC Academy 24 CICT s eskwela 27 PCARRD s K-Agrinet 28 Boac CeC TELERAD 30 PhilCeCNet 33

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7 Republic of the Philippines OFFICE OF THE PRESIDENT Malacañan Palace Manila armest greetings to the Commission on Information and Communications Technology as you publish the Strategic Roadmap for the Philippine Community ecenter Program for I am confident that the common vision and strategy as laid out in the Philippine Community ecenter (CeC) Roadmap for will bridge the digital divide in our country and finally bring the Philippines into the digital age. This common direction aligns itself with our national agenda which puts ICT development and egovernance in the core of all our development efforts. I commend the Commission on Information and Communications Technology (CICT) the private sector, local governments, industry, and community partners in the operation and development of our CeCs for their enthusiasm and commitment in helping our administration bring the benefits of a strong economy to every Filipino through the wonders of communications technology. I look forward with great anticipation to that day when each municipality of the country will have its own ecenter. Then that will be the day when we can truly say that the Philippines is already an information-empowered nation. Mabuhay and more power to all of you! Gloria Macapagal Arroyo vii

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9 Republic of the Philippines OFFICE OF THE CHAIRMAN COMMISSION ON INFORMATION & COMMUNICATIONS TECHNOLOGY he Philippine Community ecenter (CeC) Roadmap is a blueprint of opportunities and strategies for communities wishing to share in the gains and benefits of an ICT enabled society. Through the experience of various CeC models already in place, the Roadmap provides valuable lessons, as well as future directions, for a CeC program to support the development targets of the Government. The Roadmap envisions CeCs as enabling mechanisms for bridging the digital divide. It also aims to empower communities through knowledge development on pertinent topics such as health and nutrition, agriculture, education, and other livelihood related topics. The Roadmap is also a strong advocate of the development of CeC managers who shall figure prominently as ICT leaders in their respective communities. Three years after the approval and implementation of the Medium Term Philippine Development Plan which envisions a strong republic spurred to economic growth with diverse economic opportunities, secure socio political stability, and good stewardship in order to ensure a better quality of life for its citizens, the Philippine CeC Roadmap reinforces this commitment, with a strong affirmation of the provision of universal access, especially to underserved communities. Under its Digital Infrastructure initiative, the Roadmap mandates the establishment of public access points such as CeCs shall be pursued for the delivery of e government and other services to provide universal access to information and communication services in unserved areas, link communities, facilitate trade and commerce, and empower rural communities socially, economically and politically. The Philippine CeC Roadmap advocates a unified approach to CeC activities in the countryside by setting up the framework, direction and the proper guidelines through which the Philippine ix

10 CeC Program shall be implemented and administered. It aligns its initiatives with the Philippine Strategic Roadmap for the ICT Sector, which embodies the Government s national ICT agenda on areas such as e governance, human capital development, cyberservices and inter sector ICT-for-development initiatives. Through these efforts, the Government, through the Commission on Information and Communications Technology (CICT), is committed to sustaining the Philippines competitive advantage in the global ICT stage, as well as transforming Philippine CeCs into champions of social and economic development in the countryside. I challenge our partners in the knowledge and information industry to support this initiative and accelerate the empowerment of our rural communities. Mabuhay! Secretary Ray Anthony Roxas-Chua III Chairman x

11 b a c k g r o u n d The CeCs in the Philippines T he story of Community ecenters in the Philippines started with the pilot Multi purpose Community Centers (MCTs) organized by the Department of Science and Technology (DOST) in coordination with partner funding institutions and other public and private agencies. The MCT project piloted two centers each in Agusan del Norte and Lanao del Norte in Southern Philippines in Conceived to be a digital inclusion effort, the centers were one stop shops which provided the communities with internet access, a public calling station, reading, learning and resource center to address the information needs of the communities. On the other hand, World Corps Philippines (WCP), a non-profit non-government organization, replicated World Corps International s Community Information Center (CIC) projects in India, Mexico and Kenya by organizing two pilot sites in 2003 and eventually rolled out six centers in the province of Cebu, Philippines. Through The CeC Pioneers (Top) Taguitic MCT (Above) Malingao MCT judicious use of resources made available by its partners, WCP packaged social preparation activities for the target communities, training, telecentre set up, technology solutions, mentoring and community integration. During the first Knowledge Exchange Conference on CeCs in November 2005, WCP reported that two centers have been self sustaining with their own revenue streams. 11

12 Operational CeCs in the Philippines (Dec 2007) There are other initiatives addressing various communities and sectors like the launch of the ebarangay project in 2001, and the setting-up of 100 CeCs as part of the Jumpstarting Electronic Governance in Local Government Units (elgu) Project of the Commission on Information and Communications Technology National Computer Center Field Operations Office (CICT NCC FOO) which was launched in In addition, there was the upgrading of the telecommunication exchanges into CeCs under the Telecommunications Office s (TelOf) CeC project. Similar projects/programs were likewise undertaken by other government agencies like the Farmer s An elgu CeC The Calamba, Misamis Oriental CeC Information and Technology Service (FITS) Centers by DOST Philippine Council for Agriculture, Forestry and Natural Resources Research and Development (PCARRD), Overseas Workers Welfare Administration (OWWA s Tulay Project) and the private sector (Microsoft through its corporate social responsibility unit) and other NGOs and development institutions (Growth with Equity in Mindanao, Last Mile Initiative of USAID). In 2006, CICT launched two projects which provided for the set up of computer facilities in selected high schools (ischools) and for the out of school youths (eskwela). As of July, 2007, CICT reported a total of 755 CeCs operating in the country. 12

13 How to provide a unified direction to these diversified efforts remains a challenge. In addition, the question on supervision and coordination of CeCs has been raised time and again in several CeC forums and group discussions. Through the support made available by telecentre.org, a social investment program of the International Development Research Centre (IDRC), Microsoft, and the Swiss Agency for Development and Cooperation (SDC), the project on formulating the CeC roadmap was undertaken by the CICT with technical assistance from the Development Academy of the Philippines (DAP). The phased implementation of the project included a mapping of current CeC activities, experienced and anticipated issues and concerns and proposed strategies to address these issues, the products and services to be offered by CeCs, major players and their respective roles in the CeC program and support systems to CeCs. The series of consultation workshops conducted in Manila, Baguio, Cebu, Tacloban, Iloilo, Cagayan de Oro and Zamboanga involved 265 participants representing CeC stakeholder groups. The ICT4D Framework, with specific focus on the goals of Access, Network and Voice, was used as the reference point for the focus group discussions. As defined in the framework, Access means to promote exchange of relevant knowledge and information for equal opportunities. Networking means to facilitate effective communication and cooperation among people and across organizations. Voice means to facilitate broad participation in democratic processes, good governance, cultural diversity and local content. Most of current CeC activities are on providing access to the communities they serve through Internet access. This is not surprising since the hardware and software that was assigned to the CeCs facilitated access to the Internet. Opportunities for collaboration happen through product promotion in e commerce, linking overseas workers and their families, marketing of CeCs in schools and communities and in farmer communities. The activities clustered under the provision of voice are so far limited to those that capacitate the people to use the CeC facility. Access-related Issues Connectivity and power were identified as the most common concerns with regard to infrastructure. Another concern is CeC sustainability which includes political, manpower/human resource, financial, technical, and policy perspectives. 13

14 A content related issue with implications on access is information discrepancy and accuracy. Moreover, other circumstances obtaining in the CeC environment were perceived as deterrents to provision of infrastructure, such as the peace and order situation in some CeC sites. Network-related Issues The need for inter operability of the systems across CeCs as well as content sources was pointed out as network issues. Other issues were on lack of integration and coordination and lack of social acceptance of CeCs as indicated by current low utilization. Voice-related Issues The lack of mechanism for strengthening the voice of the community was considered a deterrent to meaningful participation of the community in decisions that affect their lives. Other issues were the inadequate level of literacy of target users and unpopularity of some CeCs compared to Internet cafes in the same area. Other Issues Other important issues raised were on the distinction between CeCs and Internet cafes and on CeC governance and management structure. It is in the light of this reality that the Strategic Roadmap of the Philippine CeC Program was formulated. Legal Bases The Right to Information The Bill of Rights of the 1987 Philippine Constitution guarantees the right of citizens to information on matters of public concern 1. This right is basic and inviolable and CeC efforts represent one potent option to provide everyone a means of access to information. This is to facilitate collaboration among individuals, groups and communities and to promote informed and intensive participation in governance, economic as well as social development. The Millennium Development Goals The first MDG on poverty reduction and the second on universal primary education are appropriately supported by the Philippine CeC program. For the former, the CeCs provide unlimited opportunities for poverty reduction through ease of access to information on business, livelihood and employment opportunities in the country and abroad and provision of capability for online placement. Educational benefits from the CeCs come from its capacity for electronic delivery of updated information which otherwise would remain unavailable due to limited library holdings and references. Undoubtedly, this significantly improves the quality and delivery of knowledge resources Constitution of the Republic of the Philippines, Art. 3. Section 7.

15 The 2003 WSIS Geneva Plan of Action of which the Philippines is a signatory states: Governments and other stakeholders, should establish multi purpose community public access points, providing affordable or free-of-charge access for their citizens to the various communication resources, notably the Internet. These access points, should to the extent possible, have sufficient capacity to provide assistance to users, in libraries, educational institutions, public administrations, post offices or other public places, with special emphasis on rural and underserved areas epuggo CeC New hope for the Ifugao Terraces A lot is riding on this Community ecenter the renaissance of Ifugao heritage and the future of the renowned Ifugao Rice Terraces. The epuggo (native for from the mountains ) CeC is answering the challenge with effective use of information and communications technology (ICT) to bring new life to the Rice Terraces, declared as a UNESCO world heritage site. Springing from the joint efforts of the Save the Ifugao Terraces Movement (SITMO) and the Last Mile Initiative- Philippines (LMIP) of the U.S. Agency for International Development (USAID), the epuggo CeC is the Internet solution to boosting needed eco-tourism for this engineering marvel of the ancient world. In creating the CeC, SITMO, an NGO dedicated to the preservation of the Terraces, provided the impetus for ecotourism Participants of the ICT capacity building training in Kiangan, Ifugao and the promotion of Ifugao culture while LMIP, bringing in Intel and M i c r o s o f t, provided the ecenter with computer equipment, software and applications, and broadband connectivity via VSAT. LMIP also drew in Center for Art, New Ventures and Sustainable Development (CANVAS), a non-profit organization dedicated to promoting Philippine art, culture and environment, to extend graphic design and web development training for SITMO and the local government unit. This was the launch pad for the community website for Kiangan and the takeoff of the vision to showcase the Terraces and the culture of the Ifugaos on the Internet. Kiangan Mayor Albert Indunan said: For a long time, we had this great vision of putting snapshots of our living cultural heritage in a well-designed website that not only promotes Kiangan as a tourist destination but elaborates on the culture of the hands that engineered such marvel. SITMO President Teddy Baguilat, a former governor of the Ifugao Province adds, Having a tool such as a website to promote and sell products from our region on top of conserving this god-given gift, the rice terraces, has always been a dream. And the initial results of the epuggo CeC have been dramatic. In just two months, Internet marketing efforts lured more than one hundred additional tourists to two local festivals that let them plant or harvest rice on the famed Rice Terraces and enjoy unique Ifugao cultural performances. This generated more than P200,000 in gross earnings for the Executives from neighboring LGUs and Banaue Hotel try out Internet surfing community from visitor fees alone. Moreover, the famed Banaue Hotel also approached epuggo CeC managers on the possibility of engaging their services to create a website to further attract visitors to the hotel. The CeC staff trained by LMIP is now getting numerous requests to provide training to neighboring towns interested in setting up similar facilities. The epuggo CeC is clearly at the center of the present and the future of the Terraces and the Ifugao homeland. 15

16 The place of CeCs as tools for development has been enshrined in The Medium Term Philippine Development Plan The digital divide within the country will be reduced by establishing more public access points such as Community ecenters for delivery of e government and other services to provide universal access to information and communication services in unserved areas, link communities, facilitate trade and commerce, and empower rural communities socially, economically and politically. Chapter 6, Item 5 The Philippine Strategic Roadmap for ICT Sector emphasized: At the heart of the government s effort to bridge the digital divide is the Community ecenter Program. Government will take all steps necessary to ensure that all citizens have access to ICT goods and services, and will, principally through Community ecenters, provide the last mile bridge to these unserved areas. Guiding Principles Participation. It is solely the participation of all CeC stakeholder groups that will ensure relevance, validity and credibility of the program. That being the case, stakeholder participation has been ensured in the planning process and should continue to be ensured throughout the implementation, monitoring and evaluation of the program. The initial phase of the planning process starts with Sensing which includes a review of CeC experiences of other Asian countries. With special attention given to experiential learning, these were inputted to a series of regional consultation workshops which advanced the following objectives: to map current CeC and CeC related activities undertaken by the consultation participants; to list experienced and anticipated issues and concerns and proposed strategies to address them; to solicit participant ideas on critical CeC support systems; and to identify major players in the CeC program and their ascribed roles. The Formulating phase of the planning process starts with the strategic planning workshop and continues with the conduct of consultation meetings on the draft of the CeC Roadmap. Inclusion. All stakeholder groups were engaged and will continue their engagement in the various phases of the crafting and implementation of the CeC Roadmap. The participants represent the public and private sectors, civil society, interest groups and non government organizations, the 16

17 The Philippine CeC Program, with all its comprehensive implementation components and strategies, is indeed a big step forward towards our shared desire of accelerating national socio-economic development, especially in the rural areas. Its vision of having a self-sustaining CeC in every municipality and bias for marginalized groups indeed bring much closer to more Filipinos the benefits and opportunities that ICT can offer, thereby significantly contributing to the mitigation of social inequality and exclusion in our country. The planned involvement and partnership among the various beneficiaries and stakeholders, including LGUs, all throughout the program s lifespan and subsequently thereafter will ensure the realization of its goals and objectives. Gov. Luisa L. Cuaresma, Province of Nueva Vizcaya academe, local chief executives, CeC managers and representatives of the CeC management teams in the local government units, CeC operations and management groups of the CICT NCC FOO and the Telecommunications Office of the Department of Transportation and Communication (DOTC), content providers and developers, capacity building providers, representatives of CeC like ventures in other government agencies and in the private sector, as well as infrastructure and technology providers and CeC customers. Focus on the unserved, underserved and vulnerable groups specially children, women, and senior citizens. The priorities for additional targeted CeC sites are the unserved and underserved municipalities. On the ground, this will allow students in these areas, who otherwise are constrained by limited library resources, access to the unlimited and updated information in the World Wide Web. Special attention in the advocacy towards social acceptability of CeCs will be addressed towards women and senior citizens. Relevant content, inclusive of user generated subject, will be developed having in mind its potential use for wealth creation and productivity, enhancement of community spirit and engagement in development of otherwise marginalized individuals and groups. Global perspective; Filipino in spirit. The Philippine CeC Program promotes openness to global knowledge, technology and networks to assure their adoption and use for optimum development of the country and the Filipino. Respect and promotion of socio cultural values and cultural diversity. CeCs will develop culturally appropriate interventions in response to community information needs. This will require culturally sensitive attitude, skills and behaviors on the part of CeC knowledge workers. 17

18 The Guideposts Philippine CeC Roadmap Vision for 2010 The Community ecenter is a self sustaining shared facility providing affordable access to ICT enabled services and relevant content. It serves as a conduit for efficient delivery of government and other services and a potent tool for empowerment and participation of unserved and underserved communities in development. 18

19 To promote the development and to enhance productivity of unserved and underserved communities in the Philippines thereby improving quality of life through the provision of access, network and a stronger voice through use of affordable, appropriate, and critical ICT-enabled services. Philippine CeC Roadmap Mission Upi CeC Pioneer elgu CeC changes a town The Mayor online Upi Mayor Piang on the screens of Upi CeC computers showcasing the town website. It has been over three years since the first elgu Community ecenter was established in the Municipality of Upi, Maguindanao (now Shariff Kabunsuan) last October 20, Before the CeC was established, Upi had no Internet service provider (ISP), and only had limited telephone and mobile carrier services. News and other media services were wanting while mail, national and even local newspapers arrived very late or even the following day. Upi had no public library and whatever information resources available in its public schools were limited if not un-updated. With an ecenter up and running, Upi has leaped over all these obstacles with ease. Where before the LGU faced slow or delayed communications and costly cell phone calls, the CeC now provides speedy retrieval of communication through facsimile and and reduced phone costs using the new local telephone system. The LGU is also enjoying easy communication with funding agencies and other local and national agencies through the Internet. The LGU s transactions using the GSIS e-card in Cotabato City are a thing of the past as easy transaction came with the establishment of its own CeC facilities. Even the schools in the municipality are greatly benefited. Students can now easily interact with other students and resource persons around the world through Internet chat. An almost unlimited access to the wide array of reference materials in the World Wide Web is now open to them. Furthermore, while it was hard to confirm entrance exam results (next page) 19

20 In pursuit of the VISION and delivery of the MISSION, the goals of the Philippine CeC Program for are: 1 To provide connectivity to ALL municipalities of the Philippines To identify, develop and provide access to content responsive to knowledge needs of the target customers To institutionalize systems support for the development, scaling and sustainable management and operation of CeCs To ensure availability of competent CeC knowledge workers Philippine CeC Roadmap Goals (continued) 20 Upi CeC Pioneer elgu CeC changes a town Flagship products Ethnic products of Upi find their way to the international market with comprehensive product information posted on the town website. philippine community ecenter roadmap before, students now have an easy way of knowing who made it and who didn t by accessing their target school s websites. Before the establishment of the CeC, only local news was updated. Now, the constituents of Upi are linked to vital information media with fresh national and foreign news accessed daily through the Internet. Upi also had no linkages with other local radio stations. Now, Mayor Piang has radio programs simultaneously broadcast through DXUP FM (in Upi) and DXMS AM (in Cotabato City) through phone patch. And it doesn t stop there. Through the CeC, Upi businessmen enjoy daily contact with business partners. Local products such as Tiruray baskets are being marketed internationally with product information posted in the LGU s website. On the other hand, overseas workers and their loved ones in Upi have found one of the cheapest ways of communicating through the CeC s video and voice chat services. Finally, residents, through the Internet, have the world at their fingertips. They can now easily contact other people and gather information for their various interests. They have even used the Internet to search for job opportunities. These and more have remarkably changed the lives of the people in this once remote municipality. The Upi CeC project is a project of CICT-NCC and the Municipal Government of Upi in partnership with the Growth with Equity in Mindanao (GEM) Program and DOST-VII.

21 the philippine cec program Components In order to carry out the identified goals, four components areas of the Philippine CeC Program have been identified. These are: Infrastructure, Content Development, Capability Building and CeC Development and Management. ICT School Laboratories Potential CeCs (Dec 2007) 1 infrastructure The Infrastructure component of the Philippine CeC Program will deliver the requisite connectivity to CeC sites. This includes both power and Internet access for all municipalities. This component addresses the first goal to provide affordable and reliable Internet connectivity to all CeCs. The strategies are: 1. Quick wins for Year One by identifying prospective CeC sites and matching telecommunications infrastructure up to the last mile and submission of match list to CICT for prioritization and guidance on CeC rollout; 2. Coordination with Department of Energy (DOE) electrification program to provide connectivity to remote CeCs and with TELCO expansion programs in consideration of the evolution of new technologies; and 3. Public-Private Sector Partnership in the provision of adequate infrastructure to the CeC program. 21

22 Barugo CeC Maramag CeC OFW lifelines Two Community ecenters (CeCs) of NCC s elgu project came into their own when the Lebanon crisis erupted and thousands of Filipino overseas workers found themselves caught up in the ferocity of the conflict. For thousands of families back home, the experience of watching the news unfold on TV channels was almost equally harrowing. They could only imagine the worst happening to their kin in that country, especially those without any means of communication or knowing. For the CeCs of Barugo, Leyte and Maramag, Bukidnon, they will always be remembered by at least two grateful families whose fears were assuaged in those dark hours. Lourdes Aruta de Pedro s thoughts were all of 25-yearold daughter Arlin in Lebanon. Arlin was a veteran of sorts already, having gone to Dubai before when she was 23 and since then, moving to Lebanon with an OFW cousin. No word was heard from Arlin since she had left months ago, unlike the time when she was in Dubai where she called frequently via the barangay c e l l u l a r n u m b e r. Beside herself with anxiety when the Israel-Hezbollah conflict erupted, Lourdes wanted to get in touch with the Overseas Workers Welfare Administration (OWWA) in Lebanon. She found her way to the CeC where staffer Engr. Polcomar Canonce, while consoling her, ed OWWA officer Mario Antonio seeking word of Arlin. The response was swift. Just a day later, Antonio replied, saying he personally talked to Arlin and a fellow Filipina working in the same residence. The news was good Arlin was fine; her employer was a decent person; and he had told Arlin to get in touch with her mother herself. Lourdes de Pedro was one relieved mother, and a highly grateful one for the speedy assistance the Barugo CeC had extended her. But another OFW was a cause of worry for a sister this time. Liliosa F. Padayogdog in Beirut was on the mind of her sister Leizel Padayogdog Caguimbal who wanted Liliosa to return home. After learning from neighbors that the local government of Maramag, through the Community ecenter (CeC), offered free phone calls for constituents with family 22 Engr. Canonce interviewing Ms. Lourdes de Pedro on the matter of the missing Arlin at the CeC. members working abroad, Leizel availed of the service and via the Voice Over Internet Protocol (VOIP) facilities of the CeC, spoke directly to Liliosa. Liezel found out that a bomb had destroyed the house of Liliosa s employer just 15 minutes after they left the downtown residence to take refuge at their rest house on the outskirts of Beirut. But there was more Liliosa also told her sister that her employer barred her from moving to the rescue shelter at the Philippine Embassy in Beirut, declaring that whatever befell them should also be her fate. Due to the complication, Mayor Jose V. A beaming Liliosa (right) with sister Liezel at the Maramag CeC. Obedencio called the Department of Foreign Affairs (DFA) requesting Liliosa s inclusion in the Lebanon repatriation. Liliosa was in the 16th batch of OFWs repatriated by the Philippine government, arriving home last July 31, On August 8, 2006, Liliosa called on Mayor Obedencio, thanking him and the staff of the CeC for their contributions to her rescue, saying, kung wala pa ko ninyo tabangi, dili unta ko makauli dinhi. Daghang Salamat. (Without your aid, my return would not be possible. Thank you). Meanwhile, Barugo CeC also assisted the Department of Education (DepED) in the conduct of screening examinations on the computer competency of teacher applicants. A total of 38 teacher applicants took the exams last April 28, 2006 at the Community ecenter. The applicants underwent testing on their acquired computer skills in word processing using MS Word and s p r e a d s h e e t s using MS Excel. Teacher-applicants during their IT tests at Barugo CeC

23 the philippine cec program Components 2 content development The Philippine Community ecenter Portal The Philippine Community ecenter Portal is an online mechanism for the sharing and exchange of knowledge, experiences and valuable resources among CeC implementers and stakeholders to support the implementation of CeCrelated digital inclusion programs in the country. Designed from the perspective of its target users, the portal shall serve as a prime venue for the virtual community gathering of all CeC implementers, stakeholders and network leaders nationwide and throughout the globe. Aside from featuring the profiles of the different CeCs operating in the country, the portal shall also highlight best practices and success stories as well as the various local products available in the CeCs. The Content Development component takes care of the second goal to ensure the delivery of relevant content to CeCs. This requires a three tiered perspective: 1) mapping of and linking with existing content; 2) development of new content per content needs of target communities; and 3) building capability of CeCs to develop local content and uploading this in the Philippine CeC portal. This perspective will produce three critical results: 1) access to existing knowledge and services; 2) provide collaboration opportunities across public and private sectors, local and global content providers; and 2) transform CeCs into knowledge based enterprises through the generation, organization, facilitation of access to information that the community can leverage on in enhancing individual and community productivity. The strategies are: 1. Content development and provision of access through the Philippine CeC Portal; 2. Partnership mechanism with content developers and providers in government and private sector, local and global; and 3. Development of templates for content development in interoperable platforms. 23

24 the philippine cec program Components 3 capability-building The Capability Building component is imperative to the success of the Philippine CeC program. To a large extent, success in the delivery of goals and targets are due to the competence of the human resource who are currently involved in and who will eventually sustain the program. The component will guarantee delivery of the third goal to ensure availability of competent CeC knowledge workers in the Philippines. The identified strategies are: 1. Standardize capacity building programs for CeC knowledge workers through the institutionalization of the Philippine Community ecenter Academy(PCeCA); 2. Partnership strategies to institutionalize CeC plantilla positions; and 3. Development and adoption of competency standards for CeC workers. Philippine CeC Academy CICT, telecentre.org, partners to set up Philippine Community ecenter Academy (Nov. 26, 2007, Philippines) - The Commission on Information and Communications Technology, telecentre.org and other partners from the Philippine Community ecenter Network (PhilCeCNet) will establish a national level training and capacity building system aimed at developing competent CeC managers and knowledge workers in the Philippines. This will be known as the telecentre.org Philippine Community ecenter Academy. Maria Teresa Camba, Director for NCC Field Operations of 24 CICT and Program Head of the Philippine CeC Program said The academy will be a consortium of capability building institutions involved in the delivery of ICT4D and CeC related training programs. The collaboration is expected to consolidate and build upon the strength of various similar efforts in the country. In seven regional consultation workshops in key cities of the country and during the National Strategic Planning Workshop on the Drafting of the Philippine Community ecenter Roadmap,

25 (from left to right, seated: Dr. Alvin B. Marcelo, Director, NTHC; Dr. Leocadio S. Sebastian, Executive Director, PhilRice; Carlo Subido, Intel Philippines, signing for Arlita T. Narag, Corporate Affairs Managers, Intel; Dr. Basheerhamad Shadrach, Sr. Program Officer, Telecentre.org; Richard Fuchs, Regional Director, IDRC SA & SEA; Ray Anthony Roxas-Chua, Chairman, CICT; Dr. Grace Javier-Alfonso, Chancellor, UPOU; Antonio D. Kalaw Jr., President, DAP; Rafael Rollan, Managing Director, Microsoft). Another signing partner, not in picture, Ramon R. Tuazon, President, AIJC the need for capacity-building for CeC managers and staff emerged as a major sustainability and efficiency concern. Presently, there are about 800 Community ecenters/telecenters in the country. This excludes the over 2,600 Internet-connected high schools which are potential CeCs. The role of community ecenter managers is critical in telecenter planning and objective setting, development and deployment of technology and services, and in ensuring that the community puts the information and services transmitted from telecenters into productive use. Equally important is addressing the issue of telecenter sustainability, and that telecenter managers are made responsible for crafting practicable business models to sustain telecenter operations. Recognizing all these, the Philippine Community ecenter Roadmap for has identified to ensure the availability of competent CeC knowledge workers as a major goal, and the establishment of a Philippine CeC Academy as the strategy by which this can be realized. telecentre.org, a social investment program of Canada s International Development Research Centre (IDRC), Microsoft and the Swiss Agency for Development and Cooperation (SDC), is a major partner in this initiative. Camba added that telecentre.org has also supported the CICT in the drafting of the CeC Roadmap, the activation of the PhilCeCNet and the development of the CeC portal. Aside from CICT and telecentre.org, the Development Academy of the Philippines (DAP), Asian Institute of Journalism and Communication (AIJC), National Telehealth Center (NThC), University of the Philippines-Open University (UPOU), Phil Rice-Open Academy for Philippine Agriculture (OPAPA), Intel Microelectronics Philippines, Incorporated and Microsoft Philippines, Incorporated, are founding members and partners of the Academy. 25

26 the philippine cec program Components 4 CeC development & management The CeC Development and Management component supervises, coordinates and harmonizes the various players in the implementation of the Philippine CeC Program. The functions of managing the CeC program and developing CeCs along the strategic directions set are the accountability of a Program Management Office to be organized by the CICT. The component takes care of the fourth goal to ensure effective and efficient management of the Philippine CeC Program. The strategies it has to implement are: 1. Resource generation for the CeC Financing Program Network 2. Adoption of national standards in the management of CeCs; 3. Installation of support systems such as legal framework, national and local policies in support of the CeC program; 4. Promotion of the CeC fever for social acceptability for CeCs; 5. Application of economies of scale for efficiency in CeC operations; 6. Strengthening and activation of the Philippine CeC Network; and 7. Scaling CeCs in unserved and underserved municipalities including tapping Internet Cafes potential to transform into CeCs (Internet Café ++). 26

27 eskwela A cyber classroom for the out-of-school The Commission on Information and Communications Technology (CICT) has launched a project called eskwela (electronic school) to make public high Centers or eskwelas were established in four locations particularly in Roces Avenue, Quezon City; San Jose del Monte, Bulacan; Mandaue City in Cebu and Cagayan de school education completely accessible over the Internet. The eskwela Project, a word play on the Filipino equivalent of school, is a flagship project of CICT s Human Capital Development Group that is envisioned to provide ICT-enhanced educational opportunities for Filipino out-of-school youth (OSY) and adults through the digitization of the entire high school curriculum as an alternative to taking it in the normal classroom setting. The initiative responds directly to a national development priority and will bring e-learning opportunities and ICT for learning resources to mobile teachers, instructional managers, and out-of-school learners in an exciting, innovative, and locally meaningful way. Under the project, community-based e-learning Oro City. These centers will serve as venues where out-of-school learners and other community members can learn new skills and competencies, review for the Accreditation and Equivalency (A&E) Exam of the DepED Bureau of Alternative Learning System (BALS), and help prepare OSYs to rejoin the formal school system. Of the total 80 modules, around 40 have been digitized and made available online, said CICT Commissioner Angelo Timoteo M. Diaz de Rivera. eskwela is part of a larger ICT for Basic Education project that attempts to develop e-learning components for primary and secondary public school education. The project is in partnership with DepED BALS (formerly the Bureau of Non-Formal Education). 27

28 PCARRD s K-Agrinet The Agri connection Information and communications technology (ICT) is a dynamic essential growth agent for the agricultural, forestry, and natural resources (AFNR) sectors. Thanks to the Philippine Council for Agriculture, Forestry and Natural Resources Research and Development (PCARRD) which, among other things, has laid the groundwork for better access to information and technology for higher AFNR productivity. PCARRD is the main arm of the Department of Science & Technology (DOST) handling national research and development programs in the AFNR sectors. PCARRD oversees two components in K-AgriNet e Consortia (regional R&D consortia) and e-farm (Farmers Information and Technology Service [FITS] or Techno Pinoy) Centers. The e-consortia intensifies technology and knowledge generation and exchange among R&D institutions in its 14 regional R&D consortia. The e-farm promotes knowledge-based e-commerce through its FITS centers and their respective farmer scientists or Magsasaka-Siyentista (MS). The e-consortia and e-farm of the K-AgriNet Program arose from PCARRD s pioneering ICT initiative, the Agriculture and Natural Resources Information Network or AgriNet. Through the full use of ICT, AgriNet improved the access to AFNR information and technologies by various stakeholders and clientele. ICT equipment including laptops, web cameras, scanners, printers, digital video cameras, multimedia projectors, cellular phones, and digital still cameras were deployed to 14 e-consortia and 80 e-farm sites. With the development of five web-based Information Systems, information campaigns drummed up Video conferencing via K-Agrinet widespread awareness of the program and of ICT applications in agriculture. Multimedia promotional materials were produced and distributed, and ICT information caravans were conducted. PCARRD s website is a treasure trove of information and serves regional consortia, state universities and colleges, research extension workers, Farmer s Information Technology Service or Techno Pinoy Centers, and the Magsasaka-Siyentista. Indirect beneficiaries are the farmers, fisherfolk, forest dwellers, traders, entrepreneurs, non-government organizations, people s organizations, cooperatives, private sector, and civil society. A sample of the web interaction between PCARRD s ICT network and beneficiaries may be seen in the following exchange: Q: Hi! Sir, I would like to ask if u could direct me to a net site that would help me set up a swine breeding business or where to buy books that do exactly that especially on the technical side like feeding techniques and disease control. also where to buy quality breeds in Mindanao area. Thanks so much. A: Our Philippines Recommends for Pork Production is now in the printing process. Hope you can wait for it. Moreover, you may browse our site: SWIN/news.htm where you can find the accredited swine breeder farms in the country. Thanks for using our message board. Q: Hi guys I m just curious. Saan pwede makakuha ng jathropa or tuba tuba? And how much if ever if I plan to buy one? Thanks. A: Seedlings are being sold from a low of P5 to a high of P8. These are propagated through seeds and not cuttings. Cuttings are cheaper. Some companies sell seeds for propagation at P200 per kilo. 28

29 by cec program components Programmed Activities 29

30 Boac CeC Teleradiology fills the gap In recent years, Marinduque patients advised to undergo laboratory tests (x-rays or ultrasound) had to go to laboratories in nearby towns and sometimes even to Lucena or Metro Manila. This was due to the absence of a radiologist/sonologist practicing in the province. Recognizing the need for speedy delivery of basic services, the municipal government of the capital town of Boac considered using ICT in filling the health services gap. Mayor Meynardo B. Solomon instructed the Municipal Planning and Development Office and the Municipal Health Office through Dr. Arlene Nebreja to explore how images generated from ultrasound and x- ray machines could be interpreted using the Internet. A technical team was formed but it was during the 3rd Knowledge Exchange Conference sponsored by the National Computer Center in Cebu last September 27-29, 2006 and from various visits of Dr. Alvin B. Marcelo of the UP Telehealth Center that the idea of teleradiology was born. Teleradiology is a technical process for the electronic transmission of radiological patient images such as x-ray and ultrasound scans from one location to another for the purpose of interpretation and/or consultation. Following Mayor Solomon s re-election, the BOAC TELERAD (short for Boac teleradiology) was established at the Dr. Pablo Marquez Health and Diagnostic Center in Boac, Marinduque. 30 (to page 32)

31 Major Players and Roles The CICT is the LEAD agency in the Philippine CeC Program. As such, it administers and manages the program, provides overall supervision, ensures financing and coordinates resource mobilization and builds public private civil society collaboration in national and local levels in pursuit of program goals. The Executive and Legislature s role is to promulgate laws towards successful CeC scaling and to allocate the resources needed. Line agencies, GOCCs, GFIs can provide content to the CeCs and use CeCs as delivery channels for information and services. The Energy Companies and TELCOs are accountable for power and connectivity for existing and potential CeCs under the regulation of DOE and DOTC NTC. The Local Chief Executives and Heads of Schools are the CeC champions in their respective communities. They provide direction to individual CeCs, sustained access to resources and inspiration to the CeC workers. The Content Providers and Developers ensure availability and access to relevant, updated content. The Funding Agencies and Development Institutions, both local and international, can supplement the financial and technical resources that are available for CeC development. The telecenter.org. Philippine Community ecenter Academy is a consortium of ICT capability building institution members which will collaborate towards the timely delivery of relevant, useful and good capacity building programs. The Philippine CeC Network (PhilCeCNet) is a multi sectoral partner of CICT in the implementation of the Philippine CeC Program. Its purpose is to support the implementation of the Philippine CeC Program. 31

32 The CeC Managers are to design individual CeCs as tools for development, mechanisms for network and voice of the communities. Communities nurture the CeC through their sustained engagement in CeC activities and patronage of CeC facilities and services. Media contributes to the advocacy and collaboration that will help create successful CeCs. The Municipality of Aritao is lucky to be chosen as pilot LGU for the CeC Program. With our present situation where Information and Communications Technology (ICT) is very important in the progress of a community, Aritao CeC is committed to provide the public affordable access to ICT-based services. With the Philippine Community ecenter Roadmap, our CeC will be better guided in its operation. At present, we are planning to expand the services of our CeC, particularly on Tutorial Services and Small/Medium Enterprise Facilitation, because most of our constituents are becoming interested with the benefits provided by ICT. I am hopeful that through this program, we could create better linkages to concerned agencies, private individuals, groups and the global community who could help in the socio-economic upliftment of our developing municipality. Mayor Lucita L. Tan, Aritao, Nueva Vizcaya Boac CeC (continued) The Boac Telerad is an image sending station first established and located at the Boac Community ecenter established through NCC s elgu project. It has the following equipment, service facilities and manpower: 1. One computer set with internet (DSL) connection 2. Image (film) digitizer 3. Video capture device 4. A Licensed Associate in Radiologic Technology 5. On-call Engineer from the Municipal Planning and Development Office The Boac Telerad sends videos or radiological patient images through the Internet. These images or video clips are uploaded with the patient s information to a secure server and can be accessed by authorized doctors anywhere in the world for review and diagnosis. At left is the basic configuration being used: Mayor Solomon, authorized by the Sangguniang Bayan of Boac, has entered into a Memorandum of Agreement with Dr. Jeremias Gonzales, a Licensed Radiologist and a Fellow on Nuclear Medicine, for the review and evaluation of radiological patient images. Dr. Gonzales is also a proponent for the operation of the Boac Telerad. 32

33 PhilCeCNet When the 3 rd Knowledge Exchange Conference involving various sectors with a stake in CeC operations ended in 2006, a network named PhilCeCNet was born. It sprang from a desire to harmonize the efforts of varied CeC initiatives, share knowledge and experiences, and achieve common direction and operations for greater impact. secretariat@philcecnet.ph 33

34 Commission on Information and Communications Technology (CICT) 1. Maria Teresa M. Camba Director, National Computer Center - Field Operations Office Head, CICT CeC Program Management Office 2. Cheryl C. Ortega Group Head for Mindanao Operations Field Operations Office National Computer Center 3. Yasmini Luz C. Yucor Information Systems Researcher II Field Operations Office National Computer Center 4. Mara Ione A. Sarail Information Systems Researcher I Field Operations Office National Computer Center 5. Margaret F. Bello Information Systems Researcher I Field Operations Office National Computer Center Philippine CeC Roadmap Project Team Development Academy of the Philippines (DAP) 1. Cristina L. Bobis Project Manager Center for Knowledge Management 2. Sheryl B. Dela Cruz Junior Technical Staff Center for Knowledge Management 3. Dr. Elizabeth Y. Manugue Vice President/Fellow III Executive Fellow, Council of Fellows Supervising Fellow of the Project 34

35 acknowledgments The Commission on Information and Communications Technology s (CICT) envisions a society where citizens have access to information and communication technologies that provide quality education, efficient government service, sustainable economic development and a better way of life. acknowledges the contributions of the following: and all the individuals who shared their knowledge and expertise during various consultations for the crafting of this Roadmap, listed in the next two pages. 35

36 ABEJO, Patricia May M. ABELITA, Virginia P. ABELLANOSA, Dino Rey C. ADUCA, Grace C. AGALOOS, Jerome AGBON, Jasmin PG AGUSTIN, Milflorence AGUSTIN, Isabel L. ALAMPAY, Jose Gerardo A. ALLER, Mutya G AMATORIO, Ma. Marvin, C. AMBERONG, Grace Martha AMOROTO, Nestor ANASTACIO, Nancy ANCENO, Virginia ANDALES, Marilyn S. ANDO, Leocadio C. AQUINO, Gabriel Rossano P. AQUINO, Elizabeth ARABES, Carmelo ARALAR, Joulhlan ARARAO, Alberto S. ARQUIZA, Oscar ARROJADO, Renon C. ARTIAGA, Aries AUSON, Gallardo T. AVESTRUZ, Alden M. AZARCON, Flordeliza S. BAALES, Yvonne S. BAGUNA, Raquel C. BALDEVIA, Estrella BALILI, Ariel M. BANAL, Ruel Vincent C. BANARIA, Maria Angela Pilar M. BANDALARIA, Melinda BARCENILLA, Reymar B. BARROGA, Roger BARTOLOME, Roseller D. BASCAL, Rina, L BASTERO, Rodolfo S. BECARI, Caciano BELAGANTOS, Jeffrey BELARMINO, Chrysler BELITA, Reagan H. BELIZAR, Wayne C. BELLO, Margaret BELTRAN, Edgar M. BENTUZA, Praise Lyn D. BERNABE, Leonardo BERONG, Engracio J. BETITA, Siegfredo BIBAR, Verwena C BIGORNIA, Jose Mari BOBIS, Cristina, L. BOCO, Maya BONDOS, Eugene BORREL, Judith, M. BOTOR, Lilian B. BRAID, Florangel Rosario BREVA, Macabre BUENAFE, Menandro 36 BULAWAN, Alicia D. BURGOS, Bessie M. CABALLA, Rency CABALUNA, Rolando P. CABATANA, Ken J. CABELLION, Romarico M. CABRAL, Gabriel M. CADENA, Diosdado CAGAARAN, Perfecto C. CAGARA, Paulo D. CALATA, Erwin Exequiel P. CALATA, Jimmy L. CALIBSO, George CALIVA, Jenalyn CALO, Ramon M. CAMBA, Maria Teresa M. CAMPANI, Roderick B. CANDAZA, Michael Evan S. CANLAS, Josephine T. CANONCE, Polcomar P. CAPA, Ma. Teresa B. CAPANGPANGAN, Nathaniel CASTIL, Eduardo P. CASTILLAN, Marylene CAVALLOS, Jesus Rey CAYABYAB, Joseph D. CAYACAP, Ricardo T. CELESTE, Lyn CELESTE, Joseph CHAVEZ, Annabelle CIFAL, Bonifacio B. CINCO, Celeste Lucia J. CLAVERIA, Genalyn I. CLEOPAS, Prisco J. CODILLA, Liza COLADA, Fred CORDIMAN, Felix C. CORPUZ, Rommel CORSIGA, Badette CRUZ, Prudenciana C. CRUZ, Maria Aprila CRUZ, Elena A. DAPLIYAN, Susan DAYMIEL, Leonilo Y. DAYO, Ma. Venidez Z DE GUZMAN, Maria Angeles DEALA, Josefa DELA CRUZ, Albert P. DELA CRUZ, Sheryl B. DELA CRUZ, Elizabeth DELA CRUZ, Carlos S. DELA CRUZ, Angie H. DELA CRUZ, Melanio H. DELA PENA, Wennecto M. DELA ROSA, Romeo DELIMA, Michael C. DELIMA, Danilo M. DEMECILLO, Nicolas J. DERAYUNAN, Justo M. DIAZ DE RIVERA, Angelo Timoteo M. DICDICAN, Crepon Philippine CeC Roadmap Workshop Participants luzon-visayas-mindanao regional consultations national strategic workshop DIEGO, Thelma, E. DIEZ, Dann T. DINSAY, Lyndon T. DOLORES, Santiago B. DOMINGO, Luzviminda DOMINGO, Ebony C. DOROJA, Virgilo A. DOTILLOS, Cyrill DULDULAO, Juan DUMELOD, Peter DUROG, Leonard ECHEVERRIA, Maria Josefina I. EGANO, Rodrigo, O. EJURANGO, Eulogeo T. ESPERANZA, Jonas A. ESPINOSA, Hilario ESPIRITU, Imelda ESPISO, Arlene M. ESTANDARTE, Joey EVANGELISTA, Tiburcio Y. FABELLON, Rexawer FERNANDEZ, Claire P. FERNANDEZ, Marcial G. FIRMALINO, Luz C, FLAUTA, Julio FLORANTE, Rieta FLORES, Dina FLORES, Pele P FRANCISCO, Marilyn FRANCO, Judith L. FUERTES, Fletcher G. FUERTES, Virgilio GALCERAN, Roel GALI, Cirilo M. GALIZA, Ric GALLEGA, Dyjee GALO, Elre V. GAM, Ariel B. GAMAY, Cresencio T. GARABILES, Dominador 33

37 GARCIA, Maria Teresa M. GARCIA, Benjamin GARCIA-FLORES, Yvonne GARGAR, Jennifer C. GATPATAN, Roy GELLA, Arlene GELONGA, Rowen R. GONZALES, Mary Jade GUANCO, Jose Ma. Angel GUBATON, Marlene GUILINGAN, Narlito HALOG, Mary Ann HING, Danilo IBARRAY, Amalia A. IBRAHIM, Monchito B. IMAS, Abraham, P. INIEGO, Heintje INTONG, Fevien ITURRALDE, Maria Carmen JAMONIR, Manuel T. JARANILLA, Steven JIMENEZ, Junel Jig G. JOSEF, Jose Feliciano JUMAYAO, Nelida J. LACABA, Harold LADOING, Andre C. LAI, Jennifer A. LAO, Velma Jane C. LASAM, Concepcion P. LEANO, Cecilia B. LEDESMA, Rene A. LEQUIN, Eduardo, B. LICAYEN, Abraham LIDAWA, Maura P. LIMBAGA, Dicky LIMON, Carmelo S. LINCAYO, Leonarda B. LLANERA, Annie Rose LOPA, Luigi A. LOPEZ, Hawlee Rex LOPEZ, Tomas B. LORIN, George LUIS, Naomi Cossette R. LUMAMPAO, Feri G. MACABAES, Perseverando D. MACANSANTOS, Rodrigo A. MADJUS, Lillian H. MAGNO, Remedios MALAQUE, Herbert MALSI, Domingo P. MAMARADLO, Caroline MANALIG, Elsa MANANITA, Ferlie MANAOIS, Edwin N. MANGUILIMUTAN Erlyn Q. MANINGAS, Ruel V. MANRIQUE, Luna Eulogio R. MANUEL, Jamonir T. MANUGUE, Elizabeth Y. MANZANILLA, Ricaredo V. MAPPALA, Pamela Mariquita G. MARCOS, Joseph A. MARTIN, Mark Louie C. MARTINEZ, Edgar L. MARTINEZ, Mariano R. MATIAS, Luis MAUTING, Johnny L. MEGESO, Elsie MEJIA, Avelino MELCHOR, Alejandro P. MENDOZA, Noel MENDOZA, Heidi MERCADO, Cecilia MIQUIABAS, Christian MONROY, Nestor Antonio P. MONTALBAN, Joselito M. MONTECLARO, Franco Carlo M. MONTEVIRGEN, Jacob M. MORFE, Jay Z. MUHAJIRAN, Julhan MULAT, Roderick MUNEZ, Paterno C. NACARIO, Virgilio A. NANAGAD, Carlos D. NARITO, Froilan NAYRA, Paulina L. NAZARENO, Joco NOCAL, John F. NUER, Robert B. OCAMPO, Minandro OCAMPO, Sandy Roy OCANA, John Glen ODSEY, Cameron OLIVA, Virgilio P. OMOSO, Leon J. ONG, Teresita A. OPENA, Merlita M. ORDUNA, Ric C. ORTEGA, Cheryl C. PACAMPARA, Melvin C. PADILLA, Mark Alvin PADILLA, Ma. Sosheca C. PADRE, Antonio Edward PAJO, Elvira PALACA, Glenn C. PAMPLONA, Suzette S. PANES, Susana O. PASION, Jasmine D. PAULE, Blesilda Rachel F. PAZ, Alvin PEPE, Edwin C. PEPITO, Jonathan PERALTA, Rogelia M. PEREYRA, Flodeliza D. PERICANO, George B. PERROCHA, Gil A. PIACOSA, Antonio PO, Andrew P. POLICARPIO, Teresita A. PULMA, Danilo B. QUEBATAY, Ma. Christina QUIJANO, Rosalie QUINTO, Juanito QUITURIANO, Archimedez RABOY, Love Jhoye RACULIO, Remos RADIA, Dimnatang M. RAMIREZ, Norman Jose E. RAMOS, Angelo Juan, O. RAMOS, Norman RAMOS, Michael O. REDEJA, Chloe P. RESURRECCION, Anne R. REVIRO, Techie REVITA, Ricardo Velo REYES, Marilyn REYES, Emon REYES, Aileen V. REYMUNDO, Julius P. REYNES, Restituto RICALDE, Ben RICAMUNDA, Mimi C. RIVERA, Ernesto F. RIVERA, Victoria Christian F. RIVERA-MORENO, Mae R. RODEROS, Ely F. ROJAS, Hazel M. ROJO, Juan Armando V. ROLANDO, Recio M. RUBIO, Corazon C. RUIZ, Glenda S. SABADO, Roel C. SADANGSAL, Wilbert SAGAPAN, Mary M. SAGUN, ROBERT, A SALAZAR, Maria Ana S. SALES, Lorna M. SALIENDRES, Monica D. SAN MATEO, Ma. Eloisa B. SANTIAGO, Robert Allan SARAIL, Mara Ione SARCEDA, Zarah G. SECO, Felipe SEIMIYA, Mel SEVILLA, Tessa R. SHADRACH, Basheerhamad SINANGOTE, Rodolfo O. SITCHON, Graciano L. SOJOR, Grace SOLLANO, Gymeo Y. SORIANO, Cherryl SUBIDO, Carlo SUDARIO, Juli Ana E. SUMAGAYSAY, Marieta B. TABANAO, Cristeta TABAR, David TADLAS, Rienard D. TAEDA, Cherryl P. TAGA, Remigio F. TAMANI, Luis Alejendre I. TAN, Maria Melizza D. TIBALDO, Art TOLENTINO, Ronnie TOMAS, Wilson TOME, Romeo TORREMONIA, Teresita N. TORRES, Antonette T. TORRES, William TRINONA, Jerome P. TUBALLAS, Maria UMALI, Joel USMAN, Carmelita UTUANIS, Sharmayne UY, Anson T. UY, Ulrich VALENCIANO, Dominador VARILLA, Philip A. VASQUEZ, Tracy Mar G. VELOSO, Maricel VERSOLA, Betty VILLAMOR, Lorna G. VILLAMOR, Jojiska VILLAMOR, Anselmo F. VILLANUEVA, Antonio P. VISAYA, Adoracion H. VISAYA, Edwin VISTA, Felipe T. WILWAYCO, Rolando P. YAWAN, Nick B. YUCOR, Yasmini Luz C. 37

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39 The drafting and publication of this Roadmap was made possible through the support of telecentre.org is a collaborative initiative connecting telecentres, networks, innovators, social investors and other interested groups who believe that information and communications technology, used locally, strengthens individuals and the communities where they live. Hosted by Canada s International Development Research Centre (IDRC), it invests in actions that bolster the global telecentre movement to benefit small telecentres directly. It makes these investments in existing and emerging telecentre networks that provide services and learning opportunities to people working on the ground in local telecentres. telecentre.org s founding social investors include Canada s International Development Research Centre (IDRC), Microsoft and the Swiss Agency for Development and Cooperation (SDC). This partnership will expand to include new groups over time. The International Development Research Centre is a public corporation created by the Parliament of Canada in 1970 to help developing countries use science and technology to find practical, long-term solutions to the social, economic and environmental problems they face. Microsoft Corporation is a global technology leader committed to innovation and broadening digital inclusion through its Unlimited Potential program, which enhances technology skills of underserved young people and adults through community telecentres. Swiss Agency for Development and Cooperation is Switzerland s international cooperation agency responsible for overall coordination of development activities and cooperation with Eastern Europe, as well as humanitarian aid. telecentres@idrc.ca

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