Who we are. choose IEHP* *Source: DHCS Medi-Cal Enrollment by Health Plan
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1
2 Overview 1. Who is Inland Empire Health Plan 2. Who We Serve 3. Program: Medi-Cal & Cal MediConnect 4. Benefits of Joining IEHP 5. Helpful Resources 6. IEHP Community Resource Center 7. How to Join IEHP
3 Who we are. Not-for-profit Medi-Cal and Medicare health plan More than 1 Million Members adults, families, SPD and Medi- Medi s in Riverside & San Bernardino counties Over 2,000 Team Members to assist you Over 6,000 Providers More than 8 out of 10 Medi-Cal enrollees choose IEHP* *Source: DHCS Medi-Cal Enrollment by Health Plan
4 We can also say
5 Products we offer: Medi-Cal: Healthcare coverage for low-income adults, families with children, seniors, and people with disabilities. IEHP DualChoice Cal MediConnect Plan (Medicare-Medicaid Plan): Healthcare coverage for people with both Medicare and Medi- Cal.
6 Medi-Cal Coverage for adults and families with children o $ 0 per adult up to 138% Federal Poverty Level (FPL) oexample A single adult without a child can earn up to $16,395-- a year o $ 0 13 per child (per month) up to 266% FPL oexample A family of 4 can earn up to: o $33,534 a year for all family members to qualify o$64,639 a year for children (only) to quality *maximumof$39 (PremiumPayment) for allqualified children in thefamily
7 Community Outreach Events Participation Partner Collaboration/Presentations Partner Meetings Material Distribution Identifying Uninsured Projects Sponsorships
8 IEHP Helping Hearts ü To educate team members on IEHP community events and what they should expect when they agree to participate as a volunteer. ü To explain specific volunteer tasks; how to inform IEHP members and uninsured community members about IEHP, provide a description of IEHP benefits and programs.
9 Community Outreach
10 Community Outreach IEHP Superheroes ü Super Nutricia Battling Childhood Obesity ü Eradicator Tackling Big Tobacco ü Rad Rider Promoting Bicycle Safety ü New addition Mighty Fitnessa
11 Community Resource Center San Bernardino 805 W 2nd Street, Suite C San Bernardino, CA Phone: Exit 2nd Street, off the 215 Freeway in San Bernardino Learn how to use IEHP benefits Health education and fitness classes FREE! Find out how to get affordable health coverage Connect with community programs
12 Community Resource Center Riverside 3590 Tyler Street, Suite 101 Riverside, CA Phone: Across the Galleria of Tyler Learn how to use IEHP benefits Health education and fitness classes FREE! Find out how to get affordable health coverage Connect with community programs
13 IEHP s Extra Benefits and Services IEHP Programs o o o o Family Asthma Program Diabetes Self-Management Program STOP Smoking Program Car Seat Safety Program
14 IEHP s Extra Benefits and Services IEHP Programs o o o Healthy Heart Program Weight Loss Program Bicycle Safety
15 IEHP s Extra Benefits and Services o o o Health Education Pamphlets Member Newsletter Community Resources
16 IEHP Services Mental Health Services Member Services PH# Dental Services Denti-cal PH# Website: Vision Services Child: PEye Exam PNew glasses every 24 months Adult: PEye Exam TGlasses (Eye Exams every 24 months)
17 More options to get needed care
18 Things to do when becoming an IEHP Member 24/7 Nurse Advice Line Member Services
19 Helpful Resources Member Services (For all member questions) (Tools and Resources) Facebook (Stay Connected with IEHP s events) You Tube (How to get care with IEHP) Medi-Cal/Denti-cal (For additional Information)
20 IEHP Member Portal
21 IEHP Smart Care App for Members Sign up to receive IEHP alerts and news via SMS. We'll send you weekly updates, news, information, and alerts directly to your phone! It's easy to join, just text JOIN123 to There is no cost to join. Message and data rates may apply. Monthly recurring messages.
22 IEHP SMS Program- Texting Program Sign up to receive IEHP alerts and news via SMS. We'll send you weekly updates, news, information, and alerts directly to your phone! It's easy to join, just text JOIN123 to There is no cost to join. Message and data rates may apply. Monthly recurring messages.
23 Clinic List
24 Great News!
25 How We Assist Non-Members Education & Referral Each caller is screened to determine which program they are eligible for. Enrollment Advisors educate callers on the enrollment process (CoveredCA, Medi-Cal, ) Enrollment Advisors assist Medi-Cal beneficiary with plan choice
26 Typical Questions Can I get IEHP instead of Medi-Cal? How can I get health coverage for my whole family? What is the status of my Medi-Cal application? Can adults get health coverage with IEHP? Can I get IEHP so I don t have to get Obamacare? Can I get Kaiser with my Medi-Cal?
27 How to Join IEHP Enrollment Advisor Department IEHP (4347) Monday Friday 8:00 a.m. 5:00 p.m. TTY: (800)
28 Questions or Comments?
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