HealthEast DiversityRx Quality Health Care for Culturally Diverse Populations
|
|
- Ruth Grant
- 5 years ago
- Views:
Transcription
1 DiversityRx Quality Health Care for Culturally Diverse Populations Why should we care? Mission-Quality-Legal-Business How do we make it happen? HealthEast s Journey A Model for Equitable Care: A Call to Action Who can help? DiversityRx Disparities Solution Center Minnesota---Cutting Edge What is your call to action? 1
2 Cross Cultural Services Why should we care? HealthEast Care System The largest health care provider in the Twin Cities East Metro area: 4 Hospitals St. Josephs St. Johns Woodwinds Bethesda A Strategic Focus is on Employee Engagement and Equitable Care Yields Great Rewards: Best Places to Work Minneapolis/St. Paul Business Journal Top 100 Best Places to work Modern HealthCare Top 10 Health Care Systems Thompson Reuters Woodwinds Highest Nursing Engagement Scores in the US Gallup The Disparities Leadership Program Award 16 Clinics 7000 Employees 1300 Physicians 2
3 Cross Cultural Services Why should we care? What brought you to Health Care? Of all the forms of inequality, injustice in health care is the most shocking and inhumane. ---Dr. Martin Luther King Jr. What's your story? 3
4 Cross Cultural Services Why should we care? HealthEast Mission: Our Mission is high quality, compassionate, cost effective health care for the communities we serve. HealthEast Faith Based Philosophy: By sustaining HealthEast s Christian heritage and identity, we provide compassionate services that respects the dignity of each person and welcomes all faith traditions, cultures and communities. HealthEast Vision: Creating the best health care experience through a passion for caring and service. 4
5 Cross Cultural Services Why should we care? Quality & Safety Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care (IOM 2003) Racial and ethnic minorities receive lower quality health care than whites, even when insurance status, income, age and severity of conditions are comparable. 5
6 Cross Cultural Services Why should we care? Legal /Regulatory The Joint Commission Nurse Surveyor observed St. John s Maternity Care RN administering a medication to one of our Hmong patients. Joint Commission National Committee for Quality Assurance Title VI of the Civil Rights Act Americans with Disabilities Act Culturally and Linguistically Appropriate Services Minnesota Department of Human Rights Patient Protection and Affordable Care Act 6
7 Cross Cultural Services Why should we care? Business Changing Demographics Significant Purchasing Power Operational Efficiency and Effectiveness Attract the best talent --- first choice 7
8 Cross Cultural Services Why should we care? Populations of Color are Growing 8
9 Cross Cultural Services Why should we care? 9
10 Cross Cultural Services How do we make it happen? IN THE BEGINNING Faith Based Philosophy identified Patient satisfaction assessment Physician survey and e-learning Culturally responsive care defined Site strategies in process Patient and workforce strategy identified Three year strategy developed Org. and Workforce Assessment Began identifying patient data Cross culture manager and physician training Increased interpreters Multi site initiatives and tactics Senior leader overview and education Positioned with Quality Strategy Presented at National Forum Universal signage InfoNet presence Cross Culture System Dir. hired Equitable Care Advisory Team HR Diversity Council Interpreter class developed Race, Ethnicity, Language Data collection Need Business base Data is key to commitment Experts and standards help Board support required Need Champion to focus 10
11 Cross Cultural Services How do we make it happen? Equitable Care Vision Promise Equitable Care is an integral component of HealthEast s quest to become the Benchmark for Quality in the Twin Cities by 2010 and beyond. Create an inclusive environment where all patients receive high quality, culturally responsive care and all employees are engaged in achieving quality outcomes. 11
12 Cross Cultural Services How do we make it happen? Quality/Safety 6 IOM AIMS First Choice Employees Physicians Volunteers 12
13 Cross Cultural Services How do we make it happen? Hardwiring Equitable Care Continuing Education Managing a Diverse Workforce FY Classes 79 Participants 28% direct patient care 72% non-patient care Cross Cultural Care FY Classes 214 Participants 42%direct patient care 58% non-patient care How to Work Effectively with Interpreters FY 2009 Piloted the class in Participants Managing a Diverse Workforce FY 2010 / 2 Qtrs. 2 Classes 53 Participants 25% direct patient care 75% non-patient care Cross Cultural Care FY 2010 / 2Qtrs. 2 Classes 35 Participants 23% direct patient care 77% non-patient care How to Work Effectively with Interpreters FY 2010 / 2 Qtrs. 6 Classes 142 Participants 79% direct patient care 21% non-patient care 13
14 Cross Cultural Services How do we make it happen? Hardwiring Equitable Care Continuing Education Managing A Diverse Workforce (targeted to any leader) Instructor: David Hunt J.D. President and CEO of Critical Care Measures, LLC. FY 2010 Classes 2 Cross Cultural Care Training (targeted to all staff) Instructor: David Hunt President and CEO of Critical Care Measures, LLC. How To Work Effectively with Interpreters (targeted to all staff) Instructors: Mayly Lochungvu Donna Fowler LEARN- Mandatory Education On-line Training New Leader Orientation (targets new leaders) Segment: Hardwiring Equitable Care Instructors: HR Talent Development Subject Matter Experts Language Law Access and the Law (targets care providers and leaders) On-line Training Employment Law 101 (targets to any leader involved in managing employees) Instructor: Ugo A. Ukabam, Principal at Gray Plant Mooty in the Labor and Employment Law group. 3 6 On Going Monthly On Going 2 Hardwiring Equitable Care Continuing Education LINK TO SIGN-UP Questions? Contact Liz Anderson, System Director Cross Cultural Services (2-2938) 14
15 Cross Cultural Services How do we make it happen? Cross Cultural Services Interpreter Services 15
16 Cross Cultural Services How do we make it happen? Learn more about our changing patient community Acknowledge that health disparities exist Welcome our diverse patients and employees Imbed Equitable Care in your operational decisions Recognize Equitable Care as integral to our mission 16
17 Cross Cultural Services Who can help? Disparities Leadership Program (DLP) Two overarching goals: 1. Create cadre of leaders in health care with: Knowledge of the field of health disparities QI strategies for identifying and addressing disparities Leadership skills to implement strategies and transform organizations 2. Help leaders from organizations with: Projects to address disparities Strategic plan implementation 17
18 Cross Cultural Services Who can help? 18
19 Cross Cultural Services Who can help? DLP Award Recipients 19
20 Cross Cultural Services Who can help? Resources Just Google! National Local LEP. Gov Government Agencies DiversityRx Disparities Solution Center Centers for Medicare and Medicaid Services National Quality Forum Foundations CDC-Office of Minority Health & Health Disparities Office of Civil Rights Health Plans Minnesota Community Measurements Minnesota Department of Health Academic Institutions StratisHealth MN State Demographic Center MN Department of Human Rights Not-for-Profits Consortium on Health & Mobility 20
21 Cross Cultural Services Your Call to Action? Do your little bit of good where you are; it s those little bits of good put together that overwhelm the world. ---Archbishop Desmond TuTu I am not bound to win, but I am bound to be true. I am not bound to succeed, but I am bound to live up to what light I have. ---Abraham Lincoln 21
Elizabeth C. Walker Anderson System Director Equitable Care, Cross Cultural Services HealthEast Care System Saint Paul, MN
Diversity Rx Conference Quality Health Care for Culturally Diverse Populations: Achieving Equity in an Era of Innovation and Health System Transformation Promoting Health Equity- Two Organizational Perspectives
More informationInclusion, Diversity and Excellence Achievement (IDEA) Strategic Plan
Inclusion, Diversity and Excellence Achievement (IDEA) Strategic Plan 2015-2020 University of Virginia School of Nursing The School of Nursing Dean s Initiative on Inclusion, Diversity and Excellence was
More informationEthics and Health Disparities: A Journey Toward Justice. Marilyn Lynk, Ph. D. Andy Lampkin, Ph.D.
Ethics and Health Disparities: A Journey Toward Justice Marilyn Lynk, Ph. D. Andy Lampkin, Ph.D. Objectives: Define health disparities, healthcare disparities, and health inequity. Discuss why it is important
More informationConsumer Health Foundation
Consumer Health Foundation Strategic Plan 2014-2016 Table of Contents Executive Summary.... 1 Theory of Change.... 2 Programs.... 3 Grantmaking and Capacity Building... 3 Strategic Communication... 4 Strategic
More informationDiversity & Disparities: A Benchmark Study of U.S. Hospitals.
Diversity & Disparities: A Benchmark Study of U.S. Hospitals http://www.hpoe.org/diversity-disparities Contents Executive Summary...2 Survey Methods...4 Collection and Use of REAL Data...5 Cultural Competency
More informationRising Above the Noise: Making the Case for Equity in Care
Rising Above the Noise: Making the Case for Equity in Care The headlines are common and the facts are known Unequal Treatment The Demographic Landscape More than 100 million people in the United States
More informationLCDR Angela Girgenti, RDH, MPH, CPH Office on Women s Health U.S. Department of Health and Human Services April 6, 2012
LCDR Angela Girgenti, RDH, MPH, CPH Office on Women s Health U.S. Department of Health and Human Services April 6, 2012 All federal programs and those receiving assistance from the federal government must
More informationLegalNotes. Disparities Reduction and Minority Health Improvement under the ACA. Introduction. Highlights. Volume3 Issue1
Volume3 Issue1 is a regular online Aligning Forces for Quality (AF4Q) publication that provides readers with short, readable summaries of developments in the law that collectively shape the broader legal
More informationFINDING ANSWERS: A ROADMAP TO REDUCE RACIAL AND ETHNIC HEALTH DISPARITIES IN HEALTH CARE
FINDING ANSWERS: A ROADMAP TO REDUCE RACIAL AND ETHNIC HEALTH DISPARITIES IN HEALTH CARE Addressing Health Disparities and Advancing Health Equity February 28, 2017 Angela Dawson, MS, MRC, LPC Executive
More informationROAR MASTER LEADERSHIP FOR CONFRONTING DISPARITIES & INEQUITY : A NATIONAL CALL TO ACTION
ROAR MASTER LEADERSHIP FOR CONFRONTING DISPARITIES & INEQUITY : A NATIONAL CALL TO ACTION Presented by Emmett C. Murphy, PhD MurphyLeadership.com for The Institute of Diversity for Health Management An
More informationEducating the Next CLAS: Culturally and Linguistically Appropriate Services in Today s Healthcare Environment
Educating the Next CLAS: Culturally and Linguistically Appropriate Services in Today s Healthcare Environment Christina L. Cordero, PhD, MPH Associate Project Director Department of Standards and Survey
More informationUC Irvine Health: Advancing the Future of Healthcare Nursing Strategic Plan FY2011 FY2015 Nursing Strategic Plan Summary
UC Irvine Health: Advancing the Future of Healthcare Nursing Strategic Plan FY2011 FY2015 Nursing Strategic Plan Summary Mission Statement (Our purpose) Discover Teach Heal Vision Statement (Our aspiration)
More informationNational Center for Medical Home Implementation and National Center for Cultural Competence
Language Access in Pediatric Primary Care National Center for Medical Home Implementation and National Center for Cultural Competence The National Center for Medical Home Implementation is a cooperative
More informationIOM Roundtable on Health Literacy
IOM Roundtable on Health Literacy Enhancing Health Literacy throughout a Health System April 11, 2013 Terri Ann Parnell DNP, RN Vice President, Health Literacy & Patient Education North Shore-LIJ Health
More informationDIGNITY HEALTH STANDARDS for MISSION INTEGRATION
DIGNITY HEALTH STANDARDS for MISSION INTEGRATION Dear Dignity Health Colleague: Mission Integration is all of the processes, programs and relationships that express a spirit that is deeply woven into the
More informationAugust 15, Dear Mr. Slavitt:
Andrew M. Slavitt Acting Administrator Centers for Medicare & Medicaid Services Department of Health and Human Services P.O. Box 8010 Baltimore, MD 21244 Re: CMS 3295-P, Medicare and Medicaid Programs;
More informationCaring for Minnesota s Aging Population:
Caring for Minnesota s Aging Population: A Look at Policies Supporting Family Caregivers & Older Mn s 1 Family Caregivers Caring for Minnesota s Aging Population: A Look at Public Policy Supporting Family
More informationThrough a Cooperative Agreement with the Substance Abuse and Mental Health Services Administration s (SAMHSA), Center for Substance Abuse Treatment,
Through a Cooperative Agreement with the Substance Abuse and Mental Health Services Administration s (SAMHSA), Center for Substance Abuse Treatment, (CSAT) and Center for Mental Health Services, (CMHS)
More informationWorkforce Solutions for Aging Services Careers. Workforce Solutions for Aging Services Careers. Scanning our Environment. LeadingAge Minnesota
Workforce Solutions for Aging Services Careers Co-sponsored Webinars with Adam Suomala Vice President, Strategic Affiliations Workforce Solutions for Aging Services Careers Scanning our Environment March,
More informationFY18-19 Strategic Plan/Biennial Plan Executive Summary
FY18-19 Strategic Plan/Biennial Plan Executive Summary Established in 1994, the Metropolitan Regional Arts Council (MRAC) increases access to the arts in the 7-county Twin Cities metro area by providing
More informationChallenges and Opportunities for Improving Health and Healthcare in Ohio through Technology
Challenges and Opportunities for Improving Health and Healthcare in Ohio through Technology Ohio Health IT Advocacy Day Craig Brammer, CEO cbrammer@healthbridge.org @CraigABrammer Challenge #1: Information
More informationPaul Glassman DDS, MA, MBA Professor and Director of Community Oral Health University of the Pacific School of Dentistry San Francisco, CA
Paul Glassman DDS, MA, MBA Professor and Director of Community Oral Health University of the Pacific School of Dentistry San Francisco, CA What is Quality? Quality is a direct experience independent of
More informationImproving Health Equity Through Data Collection AND Use: A Guide for Hospital Leaders
Improving Health Equity Through Data Collection AND Use: A Guide for Hospital Leaders March 2011 TRANSFORMING HEALTH CARE THROUGH RESEARCH AND EDUCATION 2 Improving Health Equity Through Data Collection
More informationUNIVERSITY OF CALIFORNIA, IRVINE INTEGRATED UC IRVINE MEDICAL CENTER & SUE & BILL GROSS SCHOOL OF NURSING STRATEGIC PLAN
1 UNIVERSITY OF CALIFORNIA, IRVINE INTEGRATED UC IRVINE MEDICAL CENTER & SUE & BILL GROSS SCHOOL OF NURSING STRATEGIC PLAN Clinical Program Goals Revised 11/13/2017 2 CLINICAL PROGRAM GOALS Create a UCI
More informationRaising the Alarm: Advancing a Health Equity Agenda in All Public Policies
Raising the Alarm: Advancing a Health Equity Agenda in All Public Policies Daniel E. Dawes, J.D. Morehouse School of Medicine TM Xavier University of Louisiana College of Pharmacy Eighth Health Disparities
More informationPromoting Diversity & Inclusion in Nursing
Promoting Diversity & Inclusion in Nursing February 28, 2014 Kimberly Harper, RN, MS Executive Director, Indiana Center for Nursing Nursing Lead, Indiana Action Coalition National Future of Nursing Campaign
More informationCommunity Health Workers & Rural Health: Increasing Access, Improving Care Minnesota Rural Health Conference June 26, 2012
Community Health Workers & Rural Health: Increasing Access, Improving Care Minnesota Rural Health Conference June 26, 2012 Joan Cleary, Interim Executive Director Minnesota Community Health Worker Alliance
More information2019 CTS/MNDOT CIVIL ENGINEERING INTERNSHIP PROGRAM APPLICATION
2019 CTS/MNDOT CIVIL ENGINEERING INTERNSHIP PROGRAM APPLICATION Name: Current address: Permanent address: Phone number: E-mail address: I am currently pursuing an undergraduate degree in civil engineering
More informationPHP 2014 QUALITY PERFORMANCE AND IMPROVEMENT PROGRAM
PHP 2014 QUALITY PERFORMANCE AND IMPROVEMENT PROGRAM CULTURAL & LINGUISTIC PROGRAM Purpose The Cultural and Linguistic (C&L) Program relies on staff, providers, policies and infrastructure to meet the
More information2018 Increase Rate of Patients Dialyzing at Home Using the 7-Step Process Quality Improvement Activity (QIA)
2018 Increase Rate of Patients Dialyzing at Home Using the 7-Step Process Quality Improvement Activity (QIA) Donna DeBello, RN Quality Improvement Director Health Services Advisory Group (HSAG): End Stage
More informationEducate, Empower, Engage
The Office of Multicultural Affairs is committed to recognizing the histories, cultures, experiences, and contributions of diverse populations. Through cultural heritage month programming, OMA supports
More informationCommunity Health Worker (CHW) Strategies and Local Public Health: Overview and Opportunities Local Public Health Association Meeting May 16, 2013
Community Health Worker (CHW) Strategies and Local Public Health: Overview and Opportunities Local Public Health Association Meeting May 16, 2013 Carol Berg, Board Member Joan Cleary, Executive Director
More informationAchieving Health Equity After the ACA: Implications for cost, quality and access
Achieving Health Equity After the ACA: Implications for cost, quality and access Michelle Cabrera, Research Director SEIU State Council April 23, 2015 SEIU California 700,000 Members Majority people of
More informationHealth Literacy Implications of the Affordable Care Act (ACA)
Health Literacy Implications of the Affordable Care Act (ACA) Presentation to the Institute of Medicine s Roundtable on Health Literacy Stephen Somers Roopa Mahadevan Center for Health Care Strategies
More informationThe Intersection of PFE, Quality, and Equity: Establishing Diverse Patient and Family Advisory Councils to Improve Patient Safety
The Intersection of PFE, Quality, and Equity: Establishing Diverse Patient and Family Advisory Councils to Improve Patient Safety OHA HIIN: Partnership for Patients (PfP) Webinar Lee Thompson, MS, AIR
More informationUsing Quality Data to Market to Referral Sources BUSINESS OF HEALTHCARE
Using Quality Data to Market to Referral Sources Cindy Mason Change as a Matter of Survival BUSINESS OF HEALTHCARE 2 National Transformation of Healthcare the Affordable Care Act provides CMS the flexibility
More information21 st -Century Nursing: The Demand for Leadership
21 st -Century Nursing: The Demand for Leadership Angela Barron McBride Distinguished Professor-University Dean Emerita Indiana University School of Nursing Chair, Board Committee on Quality & Safety Indiana
More informationConsumer Health Foundation
Consumer Health Foundation Strategic Plan 2017-2019 Deepening Our Commitment to Health, Economic and Racial (HER) Equity Table of Contents Health, Economic and Racial Equity... 1 Theory of Change.... 3
More informationA. Directly-Operated Provider New Employee Orientation
MCCMH MCO Policy 3-015 MANDATORY NETWORK TRAINING Date: 8/14/12 C. Child Mental Health Professional Child Mental Health Professional as defined in R 330.2105(b) means any of the following: 1. A person
More informationEquityofCare MAKING IT HAPPEN OPEN
EquityofCare MAKING IT HAPPEN OPEN EquityofCare MAKING IT HAPPEN Addressing equity of care remains an imperative for hospitals and health systems. According to the 2010 U.S. census, about 36 percent of
More informationII. HOW NURSING FACILITIES ARE REGULATED
II. HOW NURSING FACILITIES REGULATIONS KEY POINTS The U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services (CMS) is the governing agency that ensures compliance with
More informationLEGACY SALMON CREEK HOSPITAL DBA LEGACY SALMON CREEK MEDICAL CENTER COMMUNITY HEALTH IMPROVEMENT PLAN
LEGACY SALMON CREEK HOSPITAL DBA LEGACY SALMON CREEK MEDICAL CENTER COMMUNITY HEALTH IMPROVEMENT PLAN FY 2015 Contents Page I. Introduction 1 II. Focus Issue: Access to Health Care 1 C. Strategy 3 D. Strategy
More informationAchieving Health Equity What Will it Take?
Q1 These presenters have nothing to disclose Achieving Health Equity What Will it Take? Donald Berwick, MD, MPP, President Emeritus and Senior Fellow, IHI Ronald Wyatt MD, MHA, DMS(HON), Chief Quality
More informationDiocese of Buffalo Office of Cultural Diversity MARTIN LUTHER KING SCHOLARSHIP
Diocese of Buffalo Office of Cultural Diversity MARTIN LUTHER KING SCHOLARSHIP The Martin Luther King Jr. Scholarship was established in 1987 to help an 8th grade student in attaining a Catholic High School
More informationCommunity Health Implementation Plan Swedish Health Services First Hill and Cherry Hill Seattle Campus
Community Health Implementation Plan 2016-2018 Swedish Health Services First Hill and Cherry Hill Seattle Campus Table of contents Community Health Implementation Plan 2016-2018 Executive summary... page
More informationCommunity Health Needs Assessment Supplement
2016 Community Health Needs Assessment Supplement June 30, 2016 Mission Statement, Core Values, and Guiding Social Teachings We, St. Francis Medical Center and Trinity Health, serve together in the spirit
More informationFeatured Guests: Dr. Edward Ehlinger, Commissioner of Health, MDH Tony Yang, Adult Services Director, Wilder Foundation. echominnesota.
Webinar hosted by ECHO and MDH, June 8, 2011 at 3-4 p.m. CST Webinar Presenters: José L. González, Director, Office of Minority and Multicultural Health, MDH Lillian McDonald, Executive Director, ECHO
More informationUnifying Real-Time Mobile Rounds with Follow Up Care Calls to Improve Patient Experience and Outcomes
Unifying Real-Time Mobile Rounds with Follow Up Care Calls to Improve Patient Experience and Outcomes Sue Murphy, RN BSN MS Chief Experience Officer Becker's 3rd Annual Health IT + Revenue Cycle 2017 1
More informationUsing Quality Improvement to Reduce Racial and Ethnic Disparities in Medicaid Managed Care: Lessons from Oregon
Using Quality Improvement to Reduce Racial and Ethnic Disparities in Medicaid Managed Care: Lessons from Oregon Matthew Carlson, Ph.D. Assistant Professor of Sociology Portland State University Charles
More informationAchieving breakthrough improvements in health, wellbeing and equity
Achieving breakthrough improvements in health, wellbeing and equity Dr. Somava Stout, MD MS Vice President, institute for Healthcare Improvement Executive Lead, 100 Million Healthier Lives April 24, 2018
More informationHow Do You Operationalize Health Equity? How Do We Tip The Scale?
1 How Do You Operationalize Health Equity? How Do We Tip The Scale? 2 Why Look Through A Health Equity Lens: A large body of research has been well a established. This research has lead us to understand
More informationThe Importance of Academic Progression in Nursing
The Importance of Academic Progression in Nursing June 8, 2015 Mary Dickow, MPA, FAAN Statewide Director, California Action Coalition Health System Challenges A New Era in Health Care Person-and Family-Centered
More informationJOB DESCRIPTION. All HealthEast Facilities. JOB GRADE: Step DATE 4/12 APPROVED BY: Mary Pynn
JOB DESCRIPTION LOCATION: DEPARTMENT: POSITION: REPORTS TO: All HealthEast Facilities Nursing Nursing Assistant Clinical Director JOB GRADE: Step DATE 4/12 APPROVED BY: Mary Pynn To be completed by Human
More informationSocial Justice in Healthcare
Social Justice in Healthcare James Corbett, J.D., M.DIV., SVP Community Health and Values Integration Centura Health Harvard Bioethics Conference 4/14/2016 Overview Social Justice Changing Healthcare Landscape
More informationIntroduction. A Resource Toolkit for Improving Recruitment and Retention of Diverse Nursing Students and Nursing Staff in Practice
A Resource Toolkit for Improving Recruitment and Retention of Diverse Nursing Students and Nursing Staff in Practice Introduction Delivering care in a culturally and linguistically appropriate manner is
More informationCultural Competence in Healthcare
Cultural Competence in Healthcare WWW.RN.ORG Reviewed May, 2017, Expires May, 2019 Provider Information and Specifics available on our Website Unauthorized Distribution Prohibited 2017 RN.ORG, S.A., RN.ORG,
More informationMinnesota s Licensed Marriage & Family Therapist (LMFT) Workforce, 2017 HIGHLIGHTS FROM THE 2016 LMFT SURVEY
Minnesota s Licensed Marriage & Family Therapist (LMFT) Workforce, 2017 HIGHLIGHTS FROM THE 2016 LMFT SURVEY Minnesota s Licensed Marriage & Family Therapist (LMFT) Workforce, 2017 Highlights from the
More informationAthletics Diversity Plan (Draft) Fresno Pacific University
Plan 2012-17 (Draft) Fresno Pacific University Mission Statement: The mission of the Fresno Pacific University Athletics is to provide a highly competitive, distinctively Christian intercollegiate NCAA
More informationUrban Innovation21 s Inclusive Innovation Approach
Urban Innovation21 s Inclusive Innovation Approach An economic development approach that is working to make sure that all communities are connected to the Pittsburgh Region s Economic prosperity. William
More informationMinnesota s Respiratory Therapist Workforce, 2016
OFFICE OF RURAL HEALTH AND PRIMARY CARE Minnesota s Respiratory Therapist Workforce, 2016 HIGHLIGHTS FROM THE 2016 RESPIRATORY THERAPIST SURVEY Table of Contents Minnesota s Respiratory Therapist Workforce,
More informationMinnesota s Registered Nurse Workforce
Minnesota s Registered Nurse Workforce 2013-2014 HIGHLIGHTS FROM THE 2013-2014 RN WORKFORCE SURVEY i Overall Registered nurses are the largest segment of the health care workforce delivering primary and
More informationHealthcare, Patients & Families Partnering to Improve Outcomes & Achieve Safety Across the Board
Patient and Family Engagement: a Partnership Approach Healthcare, Patients & Families Partnering to Improve Outcomes & Achieve Safety Across the Board Patient and Family Engagement: a Partnership Approach
More informationOperating Divisions and Staff Divisions
RADM Clara H. Cobb Assistant Surgeon General U.S. Public Health Service U.S. Department of Health and Human Services Region IV, Atlanta, GA Operating Divisions and Staff Divisions CDC NIH HRSA OASH- Regional
More informationTransforming Overwhelming into Possible: Innovative Models by HIV Pharmacies #6757
Transforming Overwhelming into Possible: Innovative Models by HIV Pharmacies #6757 Hila Berl, MA, Vice President, EGM Consulting, LLC Catherine Knochel, Business Manager, Walgreens Specialty Pharmacy Alton
More informationHawaii Region Diversity Strategic Plan 2012
Hawaii Region Diversity Strategic Plan 2012 Mission The Diversity Council supports the staff and physicians of Kaiser Permanente Hawaii to improve the health of our members and the communities we serve
More informationMedicaid Managed Care Rule 42 CFR part (h)
Medicaid Managed Care Rule 42 CFR part 438.10(h) Agenda Overview Requirements for Changes in Provider Directories Types of Providers Affected Access for Members with Disabilities Language Services Cultural
More informationGrief. Experiences Common to Everyone ADDRESSING CULTURAL DIVERSITY IN HOSPICE. Many Elements of Culture. Addressing Cultural Diversity in Hospice
Experiences Common to Everyone Illness Death ADDRESSING CULTURAL DIVERSITY IN HOSPICE Grief Presented by the Hospice Foundation of America, with support from the Centers for Medicare & Medicaid Services
More informationPopulation Health Management in the Safety Net Elaine Batchlor, MD, MPH CEO, Martin Luther King, Jr. Community Hospital
Population Health Management in the Safety Net Elaine Batchlor, MD, MPH CEO, Martin Luther King, Jr. Community Hospital November 5, 2013 Martin Luther King, Jr. Community Hospital Page 1 11/05/2013 Agenda
More informationEquality, Diversity and Inclusion. Annual Report
Equality, Diversity and Inclusion Annual Report April 2017 Contents Introduction 3 Compliance Equality Delivery System Objectives 2016-20 4 EDI Incidents and Complaints 5 Equality Impact Assessments 5
More informationAdvancing Health Equity and Improving Health for All through a Systems Approach Presentation to the Public Health Association of Nebraska
Advancing Health Equity and Improving Health for All through a Systems Approach Presentation to the Public Health Association of Nebraska Lisa F. Waddell, MD, MPH Chief Program Officer Association of State
More informationEffective Care for High-Need, High-Cost Patients: How to Maximize Prevention and Population Health Efforts
Effective Care for High-Need, High-Cost Patients: How to Maximize Prevention and Population Health Efforts May 9, 2018 www.hcttf.org 1 Speakers Jeff Micklos Executive Director HCTTF Kelly McCracken National
More informationCultural Competency & Compliance
Cultural Competency & Compliance Jacqueline (Voigt) Dieball, MSSA University of Michigan Health System Cultural Competency Manager www.hcca-info.org 888-580-8373 AGENDA: Part 1: Cultural Competency Definitions
More informationPhysician Cultural Competency Independent Training Module for Simply Healthcare, Better Health and, Clear Health Alliance Providers
Physician Cultural Competency Independent Training Module for Simply Healthcare, Better Health and, Clear Health Alliance Providers Purpose of Training This Cultural Competency training aims to ensure
More informationEnhancing Diversity in the Wisconsin Nursing Workforce
Enhancing Diversity in the Wisconsin Nursing Workforce A presentation to promote nursing diversity by the Wisconsin Center for Nursing, Inc., as a product of State Implementation Program (SiP) grant #70696,
More informationPoints of Light Strategic Plan Overview FY2012 FY2014
Points of Light Strategic Plan Overview FY2012 FY2014 Every day, people of all ages, races, ethnicities and faiths step up and tackle problems in their communities and around the world. Our plan is focused
More informationFred A. and Barbara M. Erb Family Foundation Grant Guidelines
Fred A. and Barbara M. Erb Family Foundation Grant Guidelines Mission To nurture environmentally healthy and culturally vibrant communities in Metropolitan Detroit, consistent with sustainable business
More informationLeading Transition. Reverse Site Visit Conference June 19, 2017
Leading Transition Reverse Site Visit Conference June 19, 2017 Scott R. Wordelman, FACHE Senior Vice President, Hennepin Health System Minneapolis, Minnesota The Most Important Thing I Learned About You
More informationCOMMUNITY HEALTH WORKERS
COMMUNITY HEALTH WORKERS Connecting Our Community to Better Health www.marc.org/communityhealthworkers OVERVIEW Who are Community Health Workers (CHWs)? Why do we need CHWs? What services do CHWs provide?
More informationState of Minnesota v. Barbara Currin d/b/a Ometta Vent Care Services, Inc. Peter Magnuson Prosecutor Medicaid Fraud Control Unit
State of Minnesota v. Barbara Currin d/b/a Ometta Vent Care Services, Inc. Peter Magnuson Prosecutor Medicaid Fraud Control Unit Certified Fraud Examiners November 9, 2011 Ometta Vent Care Services, Inc.
More informationImproving Quality and Achieving Equity
Improving Quality and Achieving Equity Measuring Performance and Taking Action A Case Study of Massachusetts General Hospital Joseph R. Betancourt, M.D., M.P.H. Director, The Disparities Solutions Center
More informationSupport for Artists Planning Team
Support for Artists Planning Team Draft of Recommendations for Public to review at Town Hall November 14, 2017 TABLE OF CONTENTS Scope and Purpose of Support for Artists Planning Team (SfAPT)... 2 Ensuring
More informationThe Future of Nursing and the Role of Accelerated Degree Students
The Future of Nursing and the Role of Accelerated Degree Students New Careers in Nursing Annual Meeting October 7, 2011 Susan B. Hassmiller, PhD, RN, FAAN Health Care System Challenges Fragmentation High
More informationTHE NEW IMPERATIVE: WHY HEALTHCARE ORGANIZATIONS ARE SEEKING TRANSFORMATIONAL CHANGE AND HOW THEY CAN ACHIEVE IT
Today s challenges are not incremental, but transformational; across the country, many CEOs and executives in healthcare see the need not merely to improve traditional ways of doing business, but to map
More informationMeasuring Value and Outcomes for Continuous Quality Improvement. Noelle Flaherty MS, MBA, RN, CCM, CPHQ 1. Jodi Cichetti, MS, RN, BS, CCM, CPHQ
Noelle Flaherty MS, MBA, RN, CCM, CPHQ 1 Jodi Cichetti, MS, RN, BS, CCM, CPHQ Leslie Beck, MS 1 Amanda Abraham MS 1 Maria Uriyo, PhD, MHSA, PMP 1 1. Johns Hopkins Healthcare LLC, Baltimore Maryland Corresponding
More informationFAIRHAVEN VISION Engage. Inspire. Motivate.
FAIRHAVEN VISION Engage. Inspire. Motivate. STRATEGIC PLAN 2011 2014 1 2 TABLE OF CONTENTS Message from the Executive Director 3 Executive Summary 4 Strategic Planning Process Overview 5-6 Mission 7 Vision
More informationInnovative and Outcome-Driven Practices and Systems Meaningful Prevention and Early Intervention Wellness, Recovery, & Resilience Focus
Our Mission: To provide a culturally competent system of care that promotes holistic recovery, optimum health, and resiliency. Our Vision: We envision a community where persons from diverse backgrounds
More informationSECURITY CULTURE HACKING: DISRUPTING THE SECURITY STATUS QUO
SESSION ID: HUM-R14 SECURITY CULTURE HACKING: DISRUPTING THE SECURITY STATUS QUO Christopher J. Romeo CEO Security Journey @edgeroute Agenda Security culture hacking The security culture hacker How to
More informationTransitioning to a Value-Based Accountable Health System Preparing for the New Business Model. The New Accountable Care Business Model
Transitioning to a Value-Based Accountable Health System Preparing for the New Business Model Michael C. Tobin, D.O., M.B.A. Interim Chief medical Officer Health Networks February 12, 2011 2011 North Iowa
More informationtogether in Total Health 2011 Annual Report At-A-Glance
together in Total Health 2011 Annual Report At-A-Glance together in Total Health total Health Committed to your total health. We believe total health looks different for everyone. It might be enjoying
More informationQuality Framework. for a High Performing Health and Wellness System in Nova Scotia
Quality Framework for a High Performing Health and Wellness System in Nova Scotia Quality Framework for a High Performing Health and Wellness System in Nova Scotia Crown copyright, Province of Nova Scotia,
More informationA1 Diversity and Inclusion Strategies to Achieve Health Equity
A1 Diversity and Inclusion to Achieve Health Equity Marcos L. Pesquera Vice President Health Equity, Diversity & Inclusion Tiffany Capeles Director Health Equity A Culture of Diversity and Inclusion to
More informationNPHHI. National Public Health and Hospital Institute. A Healthcare Equity Blueprint
NPHHI National Public Health and Hospital Institute ASSURING Healthcare EQUITY A Healthcare Equity Blueprint NPHHI National Public Health and Hospital Institute ASSURING HEALTHCARE EQUITY A Healthcare
More informationCommunity Engagement & Research
Community Engagement & Research Donald E. Nease, Jr., M.D Director, Community Engagement and Research, Colorado Clinical and Translational Sciences Institute; Director of Practice Based Research, University
More informationFact Sheet: Stratifying Quality Measures BY RACE, ETHNICITY, PREFERRED LANGUAGE, AND COUNTRY OF ORIGIN
MINNESOTA STATEWIDE QUALITY REPORTING AND MEASUREMENT SYSTEM Fact Sheet: Stratifying Quality Measures BY RACE, ETHNICITY, PREFERRED LANGUAGE, AND COUNTRY OF ORIGIN Overview Minnesota s 2008 Health Reform
More informationPursuing Equity: The Role of Health Care
D3/E3 Pursuing Equity: The Role of Health Care Session D: 9:30 10:45am Session E: 11:15 12:30pm Berny Gould Julie Oehlert Amy Reid Michelle Schreiber Agenda 2 15 mins Framing & Overview 10 mins Case Study
More informationAlignment. Alignment Healthcare
Alignment CODE OF CONDUCT Alignment Healthcare Our commitment to ethical conduct and compliance depends on all Alignment Healthcare personnel. If you find yourself in an ethical dilemma or suspect inappropriate
More informationHealth Equity and Performance and Quality Improvement (PQI): How a Local Health Department Is Transforming Health Inequities from Within
Health Equity and Performance and Quality Improvement (PQI): How a Local Health Department Is Transforming Health Inequities from Within Umair A. Shah, MD, MPH and Jennifer Hadayia, MPA Harris County Public
More informationEvaluation of Health Care Homes:
Division of Health Policy PO Box 64882 St. Paul, MN 55164-0882 651-201-3626 www.health.state.mn.us Evaluation of Health Care Homes: 2010-2012 Minnesota Department of Health Minnesota Department of Human
More information2015 Health Equity of Care Report
2015 Health Equity of Care Report Stratification of Health Care Performance Results in Minnesota by Race, Hispanic Ethnicity, Preferred Language and Country of Origin To download the report and find more
More informationBEYOND THE TIPPING POINT: HOSPITAL RESILIENCE REVISITED. Survey Highlights. Written by
BEYOND THE TIPPING POINT: HOSPITAL RESILIENCE REVISITED Survey Highlights Written by Introduction To assess the extent and nature of change in the U.S. hospital sector, The Economist Intelligence Unit
More information