Webinar Etiquette. HTH Iowa SHIP ITTC Webinar For more Information, please contact: 1. Welcome!

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1 Welcome to the Technology, Purchasing, and Equipment Selection A PORTION OF THESE MATERIALS WERE PRODUCED PURSUANT TO IOWA SHIP GRANT. Welcome! Primary Consortia Members Adair County Memorial Hospital Alegent Health Community Memorial Hospital Regional Health Services of Howard County Van Buren County Hospital Alegent Health Mercy Hospital Baum Harmon Mercy Hospital Hawarden Regional Healthcare Clarke County Hospital Greene County Medical Center Other Iowa SHIP Grant Hospitals invited to Webinars Webinar Etiquette All attendees are in Listen Only mode Questions or comments? - Open Questions pane in dashboard - Type in comments or questions - Comments will be monitored through out webinar. - Questions will be addressed at end of the webinar. iowatelehealth16@gmail.com 1

2 Webinar Resources This webinar will be recorded and ed to you to share with others on your team Handouts are available for download in the Handouts pane, and will also be ed out to attendees after the webinar. Continuing Education Unit Conditions As an IACET Authorized Provider, HomeTown Health, LLC offers CEUs for its programs that qualify under the ANSI/IACET Standard. HomeTown Health, LLC is authorized by IACET to offer 0.1 CEUs for this program. In order to obtain these units, you must: Attend webinar/view recording in its entirety within 30 days Pass online quiz with 80% or better. Complete webinar evaluation. Following this webinar, all attendees who have viewed the recording in its entirety will receive an with a link to the quiz and evaluation. Anyone that misses the webinar can view the recording online, posted on the program Dashboard, for CEUs. Continuing Education Provide over 300 courses online, over 100 Webinars a year, and various live training conference and workshops. Accredited Education from the International Association for Continuing Education & Training (IACET). (Who accepts the IACET CEU? Full list at American Association of Respiratory Therapy American Board of Medical Microbiology American Society for Clinical Laboratory Science American Society for Quality American Speech Language Hearing Association Board of Certified Safety Professionals The Child Care Development Associate National Credentialing Program Clinician s View (Occupational, Speech, and Physical Therapy) Federal Emergency Management Agency Georgia, Massachusetts and Ohio Board of Nursing Georgia Professional Standards Commission Human Resources Certification Institute (for their Professional in Human Resource Designation) National Association of Rehabilitation Professionals in the Private Sector National Association of Social Workers National Board for Certification in Occupational Therapy, Inc. (NBCOT) National Council for Therapeutic Recreation Certification National Registry of Emergency Medical Technology (EMT) National Registry of Microbiologists National Society of Professional Engineers Society for Human Resources Management State of Georgia, FL and Iowa Board of Professional Engineers The American Association of Integrative Medicine The American College of Forensic Examiners Institute The American Council on Pharmaceutical Education The American Psychotherapy Association The International College of The Behavioral Sciences The National Board for the Accreditation of Occupational Therapy (NBCOT) iowatelehealth16@gmail.com 2

3 Continuing Education Unit Conditions Are you on this webinar with a group? If so, please enter the list of first/last names and addresses of those in attendance with you in the Comments Pane. Agenda Welcome & Introduction Technology, Purchasing, and Equipment Selection Questions Next Steps & Resources Jennie Price HomeTown Health Lloyd Sirmons, SETRC & Les Evans, Global Partnership for Telehealth Consortium Team Jennie Price HomeTown Health ITTC Program Goal The goal of the Iowa Telehealth Transformation Consortium (ITTC) is build a group of hospitals and other stakeholders that work together to strengthen the rural health infrastructure and increase access for small or rural Iowa hospitals: Specifically focused on reducing barriers to Telemedicine or mobile health equipment installation, use and training. iowatelehealth16@gmail.com 3

4 ITTC Program Vision Shared Savings Our Vision: Through the ITTC, hospitals will be helped to more fully realize the potential of telehealth in their development of shared savings. Our Starting Point Please describe which stage(s) of Telemedicine Program Development your hospital has reached or started. Identification of potential telemedicine opportunities/research Strategic Planning for Implementation Purchase of Telemedicine Equipment/Technology Training of staff/workforce Preparation Providing Telemedicine services 88% 75% 75% 63% 38% Equipment Can be Costly! Our hospital has a dedicated team monitoring cost specifically related to our telemedicine services 50% - NO 50% - YES iowatelehealth16@gmail.com 4

5 Barriers: Cost of Infrastructure, Hardware and Interoperability Select your hospital's top five (5) barriers as it relates to successful telemedicine implementation. Making Decisions about Future Purchases Which of the following telehealth Services has your hospital discussed adding or has interest in developing? (to provide or receive) Hospital already offering Making Decisions about Future Purchases Which of the following telehealth Specialties has your hospital discussed adding or has interest in developing? (to provide or receive) Hospital already offering 5

6 Lloyd Sirmons Executive Director SETRC: Southeastern Telehealth Resource Center Lloyd received his Associates Degree in Computer Science from Columbus State University He immediately began his IT career working with TSYS of Columbus, GA where he worked as a mainframe programmer. He worked a number of years with Columbus Regional as a System s Analyst before entering into full time ministry where he served in pastoral leadership for nearly 14 years before joining the GPT team in August of 2010 as the BTOP Project Director. He completed his BS degree in Interdisciplinary Studies from Liberty University in Lloyd not only brings a sound knowledge of IT solutions, but also brings strong leadership and communication skills as the Director of the Southeastern Telehealth Resource Center. GPT Team Rena Brewer CEO, Global Partnership for Telehealth Sherrie Williams, COO, Global Partnership for Telehealth Les Evans Lead Liaison at Georgia Partnership for TeleHealth Telemedicine Transformation Series Technology, Purchasing, and Equipment Selection Presented by: Lloyd Sirmons Global Partnership for Telehealth Learning Outcome Standards: Based on Best Practices of the National School of Applied Telehealth, Consortium of Telehealth Resource Centers & American Telemedicine Association A PORTION OF THESE MATERIALS WERE PRODUCED PURSUANT TO THE IOWA SHIP GRANT. Your Logo Here if you want iowatelehealth16@gmail.com 6

7 Learning Outcomes Upon completion of this education, you should be able to: 1. Identify the different types of equipment available for various telemedicine applications 2. List strategic planning steps to take when purchasing telemedicine equipment 3. Describe considerations for the selection of vendors for telemedicine equipment and technology Determining The Need Telemedicine has many applications and uses, so a first task is to determine what the needs of your patients are and how telemedicine could address them. This step is a very detail oriented process which will help identify potential telemedicine opportunities. Ambulatory Obstetrics Corrections Stroke Psych ICU SNF Emergency Schools iowatelehealth16@gmail.com 7

8 Types of Telehealth Technology Telemedicine Carts Videoconferencing Software Peripheral Devices Monitoring and Evaluation Devices Portable Kits Telehealth Vendors Hardware: AMD Global Avizia Cisco Ergatron Global Med Intouch Polycom Vsee Yorktel Video Software: American Well Avizia Blue Jeans Cisco Doxy.me Philips Polycom Videxio Vidyo Vsee Zoom Peripheral Devices: Eko Firefly Jedmed Littman MedWand Rebonson RNK Thinklabs Tytocare Honeywell Equipment 8

9 Equipment (Carts) Equipment Equipment (Peripheral) Horus w/attachments Firefly Rebonson AIO 9

10 Equipment (Peripheral) Littman ThinkLabs Cardionics Clearsteth Equipment (Peripheral) USB Ultrasound Probe Dental Exam Equipment Remote Patient Monitoring (RPM) USB 12 Lead EKG Vitaliti Platform All in one Health Monitor 10

11 Direct to Consumer Tyto Pro Cellscope Dr. Eye Portable Ophthalmoscope Demo Poll Question Telemedicine Carts Videoconferencing Software Peripheral Devices Monitoring and Evaluation Devices Portable Kits 11

12 3 Types of Telehealth Programs 1. Solution often cobbled together to support the narrow, urgent need of a small group of clinicians and patients 2. A rationalized, departmental telehealth strategy that is more standardized and programmatic 3. A clinically integrated telehealth solution that enables advanced data exchange between healthcare providers, patients, labs, pharmacies and family caregivers. Making the Right Choice Plan Ahead Communicate Research Think Long Term Select a Coordinator Plan Ahead Determine the Need IT Infrastructure Available Bandwidth iowatelehealth16@gmail.com 12

13 Communicate Get the right people involved Medical Staff Nursing IT Research Thoroughly vet vendors Get references and talk with others Request a demo Review each product and pitch carefully. Analyze terms such as HIPAA compliant, interoperable, and best on the market. Know your goals and keep technology simple when possible. Think Long Term Review Service Agreements Recurring fees Upgrade costs Customer Service Staying power iowatelehealth16@gmail.com 13

14 The Coordinator Telehealth takes many staff applying their specialized knowledge to make a telehealth program operate smoothly. The Telehealth Coordinator is at the CENTER of everything, playing a key role in ensuring that the patient encounter is successful and that a high quality of service is received. Coordinators also play a key role with building awareness and support for the program. Successful Programs What does the future hold??? iowatelehealth16@gmail.com 14

15 Interoperability References References National Organization of State Offices of Rural Health: Telehealth Resource Centers: American Telemedicine Association: Referral MD: technology 2016/ HIT Consultant: data analytics trends 2016/ Resources 15

16 Learning Outcomes When you have completed this education, you should be able to: 1. Identify the different types of equipment available for various telemedicine applications 2. List strategic planning steps to take when purchasing telemedicine equipment 3. Describe considerations for the selection of vendors for telemedicine equipment and technology Questions? To Further the Discussion: What s Next? Dashboard & Calendar Jennie Price, HomeTown Health iowatelehealth16@gmail.com 16

17 Other Technology Education Other areas related to Technology provided in Telehealth Certifications: Liaison (CTL) Technology Lesson Upon completion of this course, student will be able to: 1. Identify the technology equipment required and connectivity requirements for Telehealth Services. 2. Describe the privacy standards brought about by the Health Insurance Portability & Accountability Act (HIPAA)and its relevance to telemedicine. 3. Recite the steps for a Live Telemedicine Video Encounter / Consultation. 4. Recite the steps for a Store and Forward Telemedicine Consultation. Coordinator (CTC) and Clinical Presenter (CTCP) Mobile Technologies and Cloud Computing Lesson Upon completion of this course, student will be able to: Describe a variety of mobile devices used to deliver healthcare services and the methodologies associated with clinical consultations. Describe mobile device security best practices. Discuss how to clean a mobile device. Describe "the cloud" and how it applies to telehealth services Other Technology Education Other areas related to Technology provided in Telehealth Certifications: All Three Telehealth Certifications Remote Patient Monitoring Lesson ITTC Calendar December 2, 2016 at 10:00 Central December 9, 2016 at 10:00 am Central January 6, 2017 at 10:00 Central February 3, 2017 at 10:00 Central Training Webinar #5: Coordination of Care / Quality Assurance and Transitions Recommended Online Course: NSAT CTC Certification (8 staff per hospital) NEW! Iowa Telehealth Billing & Reimbursement Training Webinar (Registration link on your ITTC Dashboard and to follow in !) Training Webinar #6: Telehealth Presentation & Clinical Considerations Recommended Online Courses: NSAT CTCP Certification (8 staff per hospital) Training Webinar #7: Telehealth Specialties & Ongoing Program Development March 15 16, 2017 (Courtyard in Ankeny) Recommended Online Courses: NSAT/STAR CTCP with Telestroke Specialty Certification (4 staff per hospital) Live Training Event: 2 Day Workshop iowatelehealth16@gmail.com 17

18 Consortium Connections OCTOBER PAIRINGS: Greene County Medical Center & Clarke County Hospital Adair County Memorial Hospital & Hawarden Regional Healthcare CHI Health Missouri Valley/Alegent Health Community Memorial Hospital & Baum Harmon Mercy Hospital Regional Health Services of Howard County & Van Buren County Hospital NOVEMBER PAIRINGS: Baum Harmon Mercy Hospital & Greene County Medical Center Hawarden Regional Healthcare & Clarke County Hospital Regional Health Services of Howard County & CHI Health Missouri Valley/Alegent Health Community Memorial Hospital Van Buren County Hospital & Adair County Memorial Hospital Program Dashboard *password protected* Password supplied via to Primary Telemedicine Hospitals Watch for an ! Where should we apply the remaining consortium grant funds? Development of a Comprehensive State Network/Platform OR Individual Equipment Purchases iowatelehealth16@gmail.com 18

19 Contact the Team Need Technical Support? Contact Thank you for attending! 19