University of Washington Medical Center
|
|
|
- Marilynn Sutton
- 5 years ago
- Views:
Transcription
1 Value Collaborative: Final Report-out October 25, 2016
2 The Challenge (the problem you faced) 6SE nursing staff consistently report a lack of time to devote to patient engagement and education despite a clear desire to participate in such activities. Instead a great deal of time is spent on indirect patient care activities by nursing staff which is an inefficient use of nursing time and leads to an increase in OT, turnover and decrease nursing satisfaction.
3 The Goal (big picture of what you were aiming for with the innovation) Reduce the time required by nursing staff to locate medications in order to see an increase in the rate of nurses finding time to engage and educate their patients and family by 30% post implementation.
4 The Execution (what you did and how specific steps/tasks to achieve the action) 1. Solicited feedback from nursing staff on 6SE about indirect patient care activities that consistently take them away from the bedside and the acuity of each issue 2. Completed a 4 week study of events requiring a nurse to look for a medication and coded the cause of each event to assess for themes 3. Three multidisciplinary taskforces were created to make recommendations on possible solutions 1. Taskforce 1: Oncology Medication Flow 2. Taskforce 2: Medication Delivery Process in the Event of a Transfer 3. Taskforce 3: Pharmacy to Floor Communication and Floor Based Protocols 4. Leadership is assessing opportunity to implement a variety of interventions 1. Low tech: White board 2. High tech: Medication barcode tracking
5 The Metrics (quantify your results wherever possible) Improvement Category & Measurement Description Quality Nurse sensitive quality measures (NDNQI) Describe the quality of nursing care Administer medications on time (lower is better) Time to comfort/talk with patients (lower is better) Time to teach/counsel patients and family (lower is better) Asking a subset of the NDNQI questions seemed to skew the data Concerns of survey fatigue Service HCAHPS Responsiveness Annual measure Cost Nursing Turnover (lower is better) Cost associated with remaking a medication New finding data Process Observed events requiring a nurse to look for a medication Will repeat study
6 Team: The Summary (final 12-month Value Summary) Sue Theiler, Asst. Director, ED & 6SE (Role: Operational); Jessica Yanny-Moody, Manager QPS (Role: Quality Lead); Andrew White, MD, Assoc. Medical Dir. (Role: Clinical Champion); Grace Parker, Chief Nursing Officer (Role: Executive); Inpatient Pharmacy Leadership 1 DEFINE AND MONITOR Improvement Category & Measurement Description Baseline Goal Qtr 1 Qtr 2 Qtr 3 Qtr 4 Nurse sensitive quality measures (NDNQI) Describe the quality of nursing care Quality Administer medications on time (lower is better) Time to comfort/talk with patients (lower is better) Time to teach/counsel patients and family (lower is better) Baseline Service HCAHPS Responsiveness Cost Nursing Turnover (lower is better) 9.2% 7% Scope: Title: University of Washington Value-Added Nursing Presenter: Grace Parker, Jessica Yanny-Moody, Sue Theiler, Dr. Andrew White 1. Improving nurse efficiency leading to improved nurse satisfaction and reduced nurse turnover. 2. Improving patient satisfaction and quality outcomes for 6SE patients. 2 PROBLEM AND GOAL STATEMENTS (SM-RT Problems/SMART Goals) 5 IMPACT Problem: Ideal state: Increase in nursing satisfaction and a reduction in reports of delayed medications, missed 6SE nursing staff consistently report a lack of time to devote to patient engagement and education despite educational opportunities, and missed therapeutic conversations. Patients will also experience greater a clear desire to participate in such activities. Instead a great deal of time is spent on indirect patient care activities by nursing staff which is an inefficient use of nursing time and leads to an increase in OT, turnover satisfaction with the nursing care they received and will have better outcomes post discharge. and decrease nursing satisfaction. Goal: Reduce the time required by nursing staff to locate medications in order to see an increase in the rate of nurses finding time to engage and educate their patients and family by 30% post implementation. Spread: Best practices developed through the taskforces will be spread to all floors to ensure all of the UWMCs patients experience the same high level of nursing care. 3 ANALYSIS AND INVESTIGATION 4 IMPROVEMENT DESIGN AND IMPLEMENTATION Quantitative review of existing NDNQI survey data and qualitative review of descriptive nursing feedback A baseline survey of 6 NDNQI questions was sent to nurses on 6SE aimed at tasks missed, satisfaction, and quality of care Two facilitated discussions with some of the nursing staff on 6SE about possible solutions to highlighted issues and the acuity of each issue 4 week study of medication issues on the floor reported to a light-duty RN and reviewed by pharmacy leadership Inpatient pharmacy and medication delivery shadowing Implementation Start Date:4/30/2016 Implementation Completion Date: Drop time for chemo hydration has been improved for patient receiving High Dose Methotrexate Identified need for better method to transfer patient specific medications when a patient is transferred Culture change: Pharmacy to floor communication Working on increasing visibility of pharmacy deliveries Education around pharmacy practice To include pharmacy practices in nursing orientation
NURSING SPECIAL REPORT
2017 Press Ganey Nursing Special Report The Influence of Nurse Manager Leadership on Patient and Nurse Outcomes and the Mediating Effects of the Nurse Work Environment Nurse managers exert substantial
ASCO s Quality Training Program
ASCO s Quality Training Program Project Title: Reduction of Time from Admission to Initiation of Chemotherapy on Inpatient Hematology and Bone Marrow Transplant Services Presenter s Name: Ryan J. Mattison,
Patients and Professionals Partner to Redesign Inpatient Care
Patients and Professionals Partner to Redesign Inpatient Care Mireille Brosseau Program Lead, Patient and Citizen Engagement Canadian Foundation for Healthcare Improvement (CFHI) Mario DiCarlo Patient
Vocera Communications: Vocera Benefits Study at St. Agnes Hospital
Vocera Communications: Vocera Benefits Study at St. Agnes Hospital Prepared by First Consulting Group February 2004 Vocera Benefits Study at St. Agnes Hospital Executive Summary Inpatient healthcare delivery
Maryland Patient Safety Center Call for Solutions
Organization: Johns Hopkins Bayview Medical Center Solution Title: Quiet at Night Program/Project Description, including Goals: The HCAHPS patient satisfaction scores in the Quiet at Night domain which
Get UP to Drive Harm Down. ND Webinar March 29, 2018 Maryanne Whitney RN CNS MSN Cynosure Health
Get UP to Drive Harm Down ND Webinar March 29, 2018 Maryanne Whitney RN CNS MSN Cynosure Health What is your role in your organization? Quality Leader RN MD Rehab specialist RT Other- please chat in your
Improving Hospital Performance Through Clinical Integration
white paper Improving Hospital Performance Through Clinical Integration Rohit Uppal, MD President of Acute Hospital Medicine, TeamHealth In the typical hospital, most clinical service lines operate as
Ward design: implications for work practices, care quality and patient safety
Ward design: implications for work practices, care quality and patient safety Clarissa Penfold, Dr Jill Maben & Dr Glenn Robert - National Nursing Research Unit, King s College London Dr Janet Anderson
STEER YOUR MAGNET JOURNEY LET PROPHECY ASSESSMENTS BE YOUR GPS
Prophecy Predicting Employee Success STEER YOUR MAGNET JOURNEY LET PROPHECY ASSESSMENTS BE YOUR GPS www.prophecyhealth.com www.aps-web.com 617.275.7300 The journey to Magnet is both exhilarating and challenging!
Building a Lean Team. Using Lean Methodology to Develop a Collaborative Rounding Model. April 28 th, 2010
Building a Lean Team Using Lean Methodology to Develop a Collaborative Rounding Model April 28 th, 2010 Faculty APD, Internal Medicine Residency Program Co-Sponsor, LEAN Improvement Team APD, Internal
Using the PFCC Methodology and Practice: Creating the Ideal Patient Centered Medical Home
Using the PFCC Methodology and Practice: Creating the Ideal Patient Centered Medical Home Michael Celender Anthony M. DiGioia, MD and PFCC Partners @ The Innovation Center of UPMC February 28, 2012 (celendermh@upmc.edu)
A Successful Patient Rounding Redesign: Staff Empowerment Blended With a Research Project
Lehigh Valley Health Network LVHN Scholarly Works Patient Care Services / Nursing A Successful Patient Rounding Redesign: Staff Empowerment Blended With a Research Project Jody Shigo RN, CMSRN Lehigh Valley
UC Irvine Health: Advancing the Future of Healthcare Nursing Strategic Plan FY2011 FY2015 Nursing Strategic Plan Summary
UC Irvine Health: Advancing the Future of Healthcare Nursing Strategic Plan FY2011 FY2015 Nursing Strategic Plan Summary Mission Statement (Our purpose) Discover Teach Heal Vision Statement (Our aspiration)
PICD an integrated end of life care pathway
PICD an integrated end of life care pathway Dr Michael Franco Palliative Medicine Physician & Medical Oncologist, Southern Health, Christine Mooney,, Palliative Care Nurse Consultant; Gabrielle O ConnorO
Improving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound)
Improving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound) Problem: Surveys showed that the noise level made it difficult for patients to rest. Innovation: Implemented a culture of quiet.
UNIVERSITY OF CALIFORNIA, IRVINE INTEGRATED UC IRVINE MEDICAL CENTER & SUE & BILL GROSS SCHOOL OF NURSING STRATEGIC PLAN
1 UNIVERSITY OF CALIFORNIA, IRVINE INTEGRATED UC IRVINE MEDICAL CENTER & SUE & BILL GROSS SCHOOL OF NURSING STRATEGIC PLAN Clinical Program Goals Revised 11/13/2017 2 CLINICAL PROGRAM GOALS Create a UCI
An improvement resource for the district nursing service: Appendices
National Quality Board Edition 1, January 2018 Safe, sustainable and productive staffing An improvement resource for the district nursing service: Appendices This document was developed by NHS Improvement
MEDICAID ACCELERATED EXCHANGE (MAX) SERIES ACCELERATE TRANSFORMATION AND LASTING CHANGE
MEDICAID ACCELERATED EXCHANGE (MAX) SERIES ACCELERATE TRANSFORMATION AND LASTING CHANGE Presented by: Linda Efferen, MD, MBA Medical Director Suffolk Care Collaborative 19 THE MAX SERIES SUPPORTS AN INTERDISCIPLINARY
IMPROVEMENT IN TIME TO ANTIBIOTICS FOR MGH PEDIATRIC ED PATIENTS MASSACHUSETTS GENERAL HOSPITAL Publication Year: 2014
IMPROVEMENT IN TIME TO ANTIBIOTICS FOR MGH PEDIATRIC ED PATIENTS MASSACHUSETTS GENERAL HOSPITAL Publication Year: 2014 SUMMARY: This innovation reduces time to pediatric antibiotic administration by using
Introductions. Learning Objectives. Financial Disclosure FORGING NEW MODELS: THE IN DEPTH INTERDISCIPLINARY TEAM (IDT) CARE COORDINATION MEETING
FORGING NEW MODELS: THE IN DEPTH INTERDISCIPLINARY TEAM (IDT) CARE COORDINATION MEETING Introductions Presenters Suzanne Cast, MSW, LCSW Social Worker Lisa Kish Pittman, MSW, LCSW Social Worker Ana Jacobsen,
Tools & Resources for QI Success
Tools & Resources for QI Success Pediatric Hospital Medicine National Conference Kiran Kulkarni, MD Cynthia Castiglioni, MD, MS (HQPS) Sangeeta Schroeder, MD, MS (HQPS) Anu Subramony, MD MBA July 22, 2017
E-health and the Digital Hospital
E-health and the Digital Hospital Presentation to The Quantum Leap Health Innovation: Making Quality Count 9 September 2014 Richard Royle UnitingCare Health Executive Director The Wesley Hospital 536
Enhancing Patient Care through Effective and Efficient Nursing Documentation
Enhancing Patient Care through Effective and Efficient Nursing Documentation Session NI1, March 5, 2018 Jane Englebright, PhD, RN, CENP, FAAN HCA Senior Vice President & Chief Nurse Executive 1 Conflict
Hardwiring Technology into Care Delivery to Increase HCAHPS
Hardwiring Technology into Care Delivery to Increase HCAHPS March 1, 2016 Peggy Grant, Ph.D. Director of Innovation and Performance Improvement Community Regional Medical Center Conflict of Interest Peggy
Missed Nursing Care: Errors of Omission
Missed Nursing Care: Errors of Omission Beatrice Kalisch, PhD, RN, FAAN Titus Professor of Nursing and Chair University of Michigan Nursing Business and Health Systems Presented at the NDNQI annual meeting
Interprofessional Model of Care Redesign
Interprofessional Model of Care Redesign Betty Anne Whelan, RN, MSN Project Manager Interprofessional Model of Care redesign Model of Care Review 2013 Summary of Findings( Completed by Professional Practice)
The Colorado ALTO Project
Using Alternatives to Opioids (ALTOs) in Hospital Emergency Departments PRE-LAUNCH CHECKLIST Based on the 2017 Opioid Prescribing & Treatment Guidelines Colorado ALTO Project Champion Sets the direction
Patient Experience Strategy
Patient Experience Strategy 2013 2018 V1.0 May 2013 Graham Nice Chief Nurse Putting excellent community care at the heart of the NHS Page 1 of 26 CONTENTS INTRODUCTION 3 PURPOSE, BACKGROUND AND NATIONAL
Identifying Errors: A Case for Medication Reconciliation Technicians
Organization: Solution Title: Calvert Memorial Hospital Identifying Errors: A Case for Medication Reconciliation Technicians Program/Project Description and Goals: What was the problem to be solved? To
4/12/2016. High Reliability and Microsystem Stress. We have no financial, professional or personal conflict of interest to disclose.
High Reliability and Microsystem Stress Helping leaders identify and mitigate unit level stress: Next steps towards the journey of high reliability Whittney Brady RN, DNP Jackie Hausfeld, RN, MSN, NEA-BC
My Discharge a proactive case management for discharging patients with dementia
Shine 2013 final report Project title My Discharge a proactive case management for discharging patients with dementia Organisation name Royal Free London NHS foundation rust Project completion: March 2014
Our Vision UPMC will lead the transformation of health care. The UPMC model will be nationally recognized for redefining health care by:
Performance Document - Annual Performance Review Peer (Values/Duties/Goals) Evaluation Colleen Komar, Unit Director Annual Performance Review, 07/02/2013-07/01/2014 Author: James Donnelly Role: Peer (Values/Duties/Goals)
The 10 Building Blocks of Primary Care Building Blocks of Primary Care Assessment (BBPCA)
The 10 Building Blocks of Primary Care Building Blocks of Primary Care Assessment (BBPCA) Background and Description The Building Blocks of Primary Care Assessment is designed to assess the organizational
AGENDA. Introduction and Executive Leadership Year in Review Environment of Care Report and Policy Approvals
AGENDA Introduction and Executive Leadership Year in Review Environment of Care Report and Policy Approvals San Francisco General Hospital and Trauma Center Executive Leadership Roland Pickens, Interim
University of Michigan Health System. Final Report
University of Michigan Health System Program and Operations Analysis Analysis of Medication Turnaround in the 6 th Floor University Hospital Pharmacy Satellite Final Report To: Dr. Phil Brummond, Pharm.D,
Continuous Monitoring of Patients on Opioids: Capnography Initiative at BJC Healthcare. Friday October 14, 2016
Continuous Monitoring of Patients on Opioids: Capnography Initiative at BJC Healthcare Friday October 14, 2016 AAMI Foundation Vision: To drive the safe adoption and safe use of healthcare technology National
Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability
Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability How we improved Patient Safety and Quality Outcomes at Northwest Hospital Our Journey to Shared Accountability Implementation
Text-based Document. Formalizing the Role of the Clinical Nurse Leader in a Progressive Care Unit. Authors Ryan, Kathleen M.
The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based
Toronto Central LHIN 2016/2017 QIP Snapshot Report. Health Quality Ontario The provincial advisor on the quality of health care in Ontario
Toronto Central LHIN 2016/2017 QIP Snapshot Report Health Quality Ontario The provincial advisor on the quality of health care in Ontario INTRODUCTION Purpose To give each Local Health Integration Network
Achieving the Triple Aim in Nursing: The Bellin Experience
C23 This presenter has nothing to disclose Achieving the Triple Aim in Nursing: The Bellin Experience Laura Hieb, BSN, RN, MBA, NE-BC, Chief Nursing Officer, Bellin Health Lois Van Abel, BSN, RN, MBA,
Click to edit Master title style. ECHO Care: a program to care for complex patients
ECHO Care: a program to care for complex patients Miriam Komaromy, MD Associate Director, Project ECHO miriamk1@salud.unm.edu ECHO Care is a special health care program designed to support patients insured
Title: Quality/Safety Education Physician Champion Phone:
TeamSTEPPS 101: Know The Plan, Share The Plan Implementing A Customized Surgical Safety Checklist Team Communication Tool In Ambulatory And Inpatient Operating Rooms Organization Name: Christiana Care
FY 13 Pillar Goal Update and FY 14 Pillar Goals
FY 13 Pillar Goal Update and FY 14 Pillar Goals Summer Leadership Assembly C. Wright Pinson, MD, MBA Deputy Vice Chancellor, Health Affairs CEO, Vanderbilt Health System June 19, 2013 Staying Focused on
2018 Press Ganey Award Criteria
2018 Press Ganey Award Criteria Guardian of Excellence Award SM This award honors clients who have reached the 95th percentile for patient experience, engagement or clinical quality performance. Guardian
Quality/Performance Improvement Fundamentals
Quality/Performance Improvement Fundamentals Getting Started Skill Building Session May 1, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org (661)755-5317 Today Agenda for Today Review ways to strengthen
BUILDING BLOCKS OF PRIMARY CARE ASSESSMENT FOR TRANSFORMING TEACHING PRACTICES (BBPCA-TTP)
BUILDING BLOCKS OF PRIMARY CARE ASSESSMENT FOR TRANSFORMING TEACHING PRACTICES (BBPCA-TTP) DIRECTIONS FOR COMPLETING THE SURVEY This survey is designed to assess the organizational change of a primary
Redesigning Care Together: Measuring and capturing the impact
Redesigning Care Together: Measuring and capturing the impact Sophie Baillargeon, Assistant to the Director of Nursing, McGill University Health Centre (MUHC) Maria Judd, Senior Director, Patient Engagement
2016 MEMBER SURVEY SUMMARY AND ANALYSIS
2016 MEMBER SURVEY SUMMARY AND ANALYSIS Introduction Traditionally each year ONS conducts a survey of its membership to assess their overall level of satisfaction with their membership and engagement with
Disclosure. SwedishAmerican Hospital A Division of UW Health. Learning Objectives. Medication History. Medication History 2/2/2017
Disclosure Pharmacy Technician- Acquired Medication Histories in the ED: A Path to Higher Quality of Care David Huhtelin, PharmD Emergency Medicine Clinical Pharmacist SwedishAmerican Hospital A Division
UPMC Passavant POLICY MANUAL
UPMC Passavant POLICY MANUAL SUBJECT: Organizational Plan, Patient Care Services POLICY: 200.142 DATE: November 2015 INDEX TITLE: Nursing MISSION: Patient Care Services at UPMC Passavant is integral to
Breast Survivorship Clinic Follow-up Patient Satisfaction Survey Abstract
Breast Survivorship Clinic Follow-up Patient Satisfaction Survey Abstract November 14, 2011 Final Prepared by Institutional Research MD Anderson Cancer Center Breast Survivorship Clinic Follow-up Patient
Submitted electronically:
Mr. Andy Slavitt Acting Administrator Centers for Medicare and Medicaid Services Department of Health and Human Services Attention: CMS-5517-FC P.O. Box 8013 7500 Security Boulevard Baltimore, MD 21244-8013
EMRAM Cases of Success
EMRAM Cases of Success John H. Daniels, CNM, FACHE, FHIMSS, CPHIMS Global Vice President, HIMSS Analytics @JohnHDaniels Why should we become a Stage 7 organization? NUMBER ONE QUESTION Why Use a Maturity
Improve Physician Rounding with Comprehensive Medical Unit at OhioHealth Riverside Methodist Hospital
Improve Physician Rounding with Comprehensive Medical Unit at OhioHealth Riverside Methodist Hospital Academy for Excellence in Healthcare IAP C-09 OHRMH Dec. 28, 2016 fisher.osu.edu 1 Improve Physician
Building a Smarter Healthcare System The IE s Role. Kristin H. Goin Service Consultant Children s Healthcare of Atlanta
Building a Smarter Healthcare System The IE s Role Kristin H. Goin Service Consultant Children s Healthcare of Atlanta 2 1 Background 3 Industrial Engineering The objective of Industrial Engineering is
Code Sepsis: Wake Forest Baptist Medical Center Experience
Code Sepsis: Wake Forest Baptist Medical Center Experience James R. Beardsley, PharmD, BCPS Manager, Graduate and Post-Graduate Education Department of Pharmacy Wake Forest Baptist Health Assistant Professor
75,000 Approxiamte amount of deaths ,000 Number of patients who contract HAIs each year 1. HAIs: Costing Everyone Too Much
HAIs: Costing Everyone Too Much July 2015 Healthcare-associated infections (HAIs) are serious, sometimes fatal conditions that have challenged healthcare institutions for decades. They are also largely
VAE PROJECT MASTER ACTION PLAN. Note: Please be aware that these areas overlap to reduce duplication and optimize the synergies
VAE PROJECT MASTER ACTION PLAN Note: Please be aware that these areas overlap to reduce duplication and optimize the synergies Practice NHSN Surveillance Data Collection Is VAE NHSN Surveillance data collection
BEDSIDE REGISTRATION CAPE CANAVERAL HOSPITAL
Publication Year: 2004 BEDSIDE REGISTRATION CAPE CANAVERAL HOSPITAL Summary: Cape Canaveral hospital implemented a streamlined bedside registration process in order to reduce the time patients spent waiting
Leveraging Clinical Communications Technology to Prevent Missed Nursing Care
Leveraging Clinical Communications Technology to Prevent Missed Nursing Care Maintaining a competitive edge in the value-based purchasing era Patricia Smith MBA, BSN, RN Preventing Missed Nursing Care
Present: Chairman Ada Mary Gugenheim and Directors Mary Driscoll, RN, MPH and Layla P. Suleiman Gonzalez, PhD, JD (3)
Minutes of the meeting of the Quality and Patient Safety Committee of the Board of Directors of the Cook County Health and Hospitals System held Friday, February 17, 2017 at the hour of 10:00 A.M. at 1900
Data Abstraction from EHR for Performance Improvement
Data Abstraction from EHR for Performance Improvement University of Wisconsin Hospital and Clinics Madison, WI Kristine Leahy-Gross, RN, BSN Nursing Data Analyst Linda Stevens, MS, RN-BC, CPHQ Clinical
ZSFG Strategic Direction: X-Matrix
ZSFG Strategic Direction: 206-7 X-Matrix Joint Conference Committee January 24, 206 Susan P. Ehrlich, MD, MPP ZSFG STRATEGIC DIRECTION: ZSFG S ANNUAL COMMITMENT TRUE NORTH Strategic Goals 207 TACTICS To
Program Planning & Proposal Writing. Checklist. SUMMARY Provides a brief overview of the entire proposal, including the budget
Program Planning & Proposal Writing Checklist This checklist can help ensure that a proposal includes essential information in a logical order. In all cases, follow the instructions of the funder. Not
Stroke Coordinator Boot Camp
Stroke Coordinator Boot Camp Gena Kreiner RN BSN FHS Stroke Coordinator Karen C. Kiesz MN RN CNRN SCRN MHS Stroke Program Manager Lisa Shumaker, BSN, RN, CMSRN (Moderator) PRMC- Everett Stroke Program
Peer Review Example: Clinician 4 (Meets Expectations)
Peer Review Example: Clinician 4 (Meets Expectations) RBC- Self and Colleagues: I have observed Jane consistently role modeling team member safety through use of PPE/Goggles/safe patient handling practices,
Partnering to Improve the Patient Experience: After Hours Symptom Management Telephone Support CQCO PROGRAMMATIC REVIEW JUNE 2017
Partnering to Improve the Patient Experience: After Hours Symptom Management Telephone Support CQCO PROGRAMMATIC REVIEW JUNE 2017 Background Cancer Care Ontario OCP IV Equity: Ensure health equity for
Improving Pain Center Processes utilizing a Lean Team Approach
Improving Pain Center Processes utilizing a Lean Team Approach Organization Name: St. Joseph Medical Center Type: Acute Care Hospital Contact Person: Sue Mitchell Title: Nurse Mgr Pain Mgmt Center E-Mail:
QUALIS HEALTH HONORS WASHINGTON HEALTHCARE PROVIDERS
LEADERSHIP IN IMPROVING HEALTHCARE Harborview Medical Center Code Sepsis: Improving Survival in Sepsis with Early Identification and Activation of a Critical Care Team Sepsis, one of the highest causes
Patient- and Family-Centered Care
Patient- and Family-Centered Care 1 Patient- and Family-Centered Care: PFCC PFCC is a Strategic Goal for Johns Hopkins Medicine and Suburban Hospital Suburban is dedicated to becoming the area leader in
Magnet Designation : A Validation of Organizational Excellence. An Online Continuing Education Offering
Magnet Designation : A Validation of Organizational Excellence An Online Continuing Education Offering 2 Magnet Champion Bio: Leah Korkis, BSN, RN Leah Korkis, BSN, RN is a clinical nurse on the Resource
Creating the New Care Design L2. George Kerwin, CEO Patient of Bellin Health Bellin Health Team. Objectives
Creating the New Care Design L2 George Kerwin, CEO Patient of Bellin Health Bellin Health Team Objectives Identify the five views of the Production System necessary to Create a Connected Personal Experience
Validating Pilot Program to Improve Discharge Medication in 12 West at C.S. Mott Children s Hospital. Final Report. Submitted To:
Validating Pilot Program to Improve Discharge Medication in 12 West at C.S. Mott Children s Hospital Final Report Submitted To: Cathy Lewis, MSN, RN Clinical Nurse Specialist and Adjunct Clinical Instructor
An Initiative to Improve Patient Discharge Satisfaction
An Initiative to Improve Patient Discharge Satisfaction Speaker Disclosure Statement Sally Strong, RN, APN-CNS, CNRN, CRRN Clinical Nurse Specialist Marianjoy Rehabilitation Hospital Adjunct Faculty Elmhurst
PATIENT SATISFACTION REPORT HCAHPS 1 - Inpatient Adult Units MARCH DATA - Final Report 2
JAN FEB MAR 201-01 201-02 201-03 n=123 n=113 n=119 PATIENT SATISFACTION REPORT HCAHPS 1 - Inpatient Adult Units MARCH DATA - Final Report 2 MONTHLY % Top Box FY % Top Box FY %ile Rank 3 12-month* % Top
A Breastmilk Management System Improves Patient Safety
A Breastmilk Management System Improves Patient Safety Session #68, February 21, 2017 (8:30-9:30 am) James Cappon, MD Caroline Steele, MS, RD, CSP, IBCLC 1 Speaker Introduction James Cappon, MD Chief Quality
PATIENT SATISFACTION REPORT HCAHPS 1 - Inpatient Adult Units APRIL DATA - Final Report 2
FEB MAR APR 201-02 201-03 201-04 n=113 n=119 n=89 PATIENT SATISFACTION REPORT HCAHPS 1 - Inpatient Adult Units APRIL DATA - Final Report 2 MONTHLY % Top Box FY % Top Box FY %ile Rank 3 12-month* % Top
XXXXX HOSPITAL NURSING STAFFING PLAN
XXXXX HOSPITAL NURSING STAFFING PLAN XXXXX Hospital provides 24-hour care to patients who require XXXXX services. The staffing plan for the hospital is designed to meet the patients needs based on those
Regenstrief Center for Healthcare Engineering
Purdue University Purdue e-pubs RCHE Publications Regenstrief Center for Healthcare Engineering 3-31-2007 All Bundled Out - Application of Lean Six Sigma techniques to reduce workload impact during implementation
Deliver Value by Design with PFCC: Improve Experiences and Outcomes While Decreasing Costs Pamela K. Greenhouse Executive Director
Deliver Value by Design with PFCC: Improve Experiences and Outcomes While Decreasing Costs Pamela K. Greenhouse Executive Director www.pfcc.org Key #1 View All Care as an Experience And Through the Eyes
Improve Efficiency, Safety, & the Patient Experience with Location Technology
Improve Efficiency, Safety, & the Patient Experience with Location Technology Brenda Clements RN, MBA, OCN Manager of Nursing Services Eastern Maine Medical Center Cancer Care 1 Learning Objectives Identify
Development and assessment of a Patient Safety Culture Dr Alice Oborne
Development and assessment of a Patient Safety Culture Dr Alice Oborne Consultant pharmacist safe medication use March 2014 Outline 1.Definitions 2.Concept of a safe culture 3.Assessment of patient safety
Revised, November 10, 2015 For Re-Submission on November 23, 2015
Developing a Sustainable Rural Practice Community: Proposal to the Joint Standing Committee on Rural Issues, From the Mount Waddington Collaborative Working Group Preamble Revised, November 10, 2015 For
Value of HIT. Pat Wise VP, Health Information Systems HIMSS North America June 21, 2017
Value of HIT Pat Wise VP, Health Information Systems HIMSS North America June 21, 2017 Value of HIT Value Score Pat Wise RN, MA, MS, FHIMSS COL (USA ret'd) Vice President, Health Information Systems Objectives
Award for Excellence in Medication Safety ASHP Foundation and Cardinal Health Foundation
Award for Excellence in Medication Safety ASHP Foundation and Cardinal Health Foundation Barbara B. Nussbaum, B.S. Pharm., Ph.D. Vice President, ASHP Foundation Webinar Agenda Housekeeping Award Program
CHF Education March Courtney Reaves, BSN, RN-BC Amy Taylor, BSN, RN Corey Paris, BSN, RN, CCRN
CHF Education March 2015 Courtney Reaves, BSN, RN-BC Amy Taylor, BSN, RN Corey Paris, BSN, RN, CCRN Objectives To improve patient outcomes Decrease CHF readmissions Improve patient and family compliance
Improving Clinical Outcomes The Case for Electronic ED Door to EKG Time Monitoring
Improving Clinical Outcomes The Case for Electronic ED Door to EKG Time Monitoring 2014 Distinguished Achievement Award for Clinical Excellence TM Competition October 22, 2014 St. Dominic-Jackson Memorial
IMPACT OF RN HYPERTENSION PROTOCOL
1 IMPACT OF RN HYPERTENSION PROTOCOL Joyce Cheung, RN, Marie Kuzmack, RN Orange County Hypertension Team Kaiser Permanente, Orange County Joyce.m.cheung@kp.org and marie-aline.z.kuzmack@kp.org Cell phone:
OB Hospital Teams Call. January 26, :30 1:30 PM
OB Hospital Teams Call January 26, 2015 12:30 1:30 PM Agenda EED Wrap-up HTN update Birth Certificate Accuracy Next Steps Team Talks Centegra Health System ILPQC Structure EED Wrap-Up Data entry 46 hospitals
Sepsis Mortality - A Four-Year Improvement Initiative
Organization: Solution Title: Sinai Hospital of Baltimore Sepsis Mortality - A Four-Year Improvement Initiative Program/Project Description:What was the problem to be solved? How was it identified? What
Practice Spotlight. Baystate Health - Baystate Medical Center Springfield, Massachusetts
Practice Spotlight Baystate Health - Baystate Medical Center Springfield, Massachusetts www.baystatehealth.org Erin Taylor, PharmD Clinical Pharmacy Supervisor Gary Kerr, PharmD, MBA Director, Pharmacy
Patient Flow and Satisfaction: Navigating Through Systems
Patient Flow and Satisfaction: Navigating Through Systems 1. The Impact of Improved Infusion Chair Utilization Laura Loninger RN, MA, OCN RN/SNC NYU Laura and Isaac Perlmutter Cancer Center Laura.Loninger@nyumc.org
Managing Patients with Multiple Chronic Conditions
Managing Patients with Multiple Chronic Conditions Sponsored by AMGA and Merck & Co., Inc. 1 Group Pre-work Affinity Medical Group Heart, Lung & Vascular Center COURAGE Clinic 2 Medical Group Profile Affinity
9/15/2017 THROUGHPUT. IT S NOT JUST AN EMERGENCY DEPARTMENT ISSUE LEARNING OBJECTIVES
THROUGHPUT. IT S NOT JUST AN EMERGENCY DEPARTMENT ISSUE D O N N A C R I M M I N S - B O N N E L L, B S N, M H S M, C P H Q, L S S G B LEARNING OBJECTIVES 1) Define who is affected by inefficiency in throughput
Administrators. Medical Directors. 61% The negative impact on our hospital-based program s. 44% We will need to consider the most appropriate or most
2016 This annual survey, which began in 2009, provides key insight into nationwide developments in the business of cancer care. To better capture information from its multidisciplinary membership, this
Too Frequent Low-Dose Methotrexate Prescriptions Quality Control and Quality Assurance. Sascha Karlen Research Centre for Medical Informatics
Too Frequent Low-Dose Methotrexate Prescriptions Quality Control and Quality Assurance Sascha Karlen Research Centre for Medical Informatics Methotrexate 1x / Mo every Monday or every morning? 1 Content
CASE STUDY: PENINSULA REGIONAL MEDICAL CENTER
CASE STUDY: PENINSULA REGIONAL MEDICAL CENTER Incorporating IV room efficiencies while striving toward improving patient care 111852 2K 01/13 Page 1 of 5 OVERVIEW Peninsula Regional Medical Center (PRMC),
REPORT OUT TEMPLATE. Please refer to the C.A.R.E bylaws and other program material for additional information.
Scholar Name: REPORT OUT TEMPLATE Project Title: Goal: 1. Complete the Report Out template 2. Have your Mentor complete: Mentor Showcase Recommendation 3. Using the Report Out template, discuss your project
Hospital Outpatient Quality Reporting Program
CY 2017 OPPS/ASC Final Rule: Hospital Outpatient Quality Reporting (OQR) Program Questions & Answers Moderator: Karen VanBourgondien, BSN, RN Education Coordinator, Outpatient Quality Reporting Speakers:
Conflicts of Interest Disclosure
The Use of Innovative Educational Strategies to Increase Knowledge and Change Attitudes Regarding Children s Pain Marti Michel, MSN, RN, PCNS-BC, CPNP Kathy Haughan, MSN, RN, NE-BC Roberta Szumski, MSN,