Online Healthcare Professional Education & Training

Transcription

1 Online Healthcare Professional Education & Training HomeTown Health, LLC has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, HomeTown Health has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, HomeTown Health is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. In addition, various other accredited courses are available through HTHU.net. Please see Accreditation on page 26 for more details.

2 Online Healthcare Professional Education & Training Welcome to HomeTown Health University! Since 2005, HomeTown Health University has offered online healthcare training, combined with live training sessions, to help thousands of healthcare professionals reach their education goals and maintain their healthcare certifications. HTHU courses are available 24/7/365 across a variety of platforms to ensure ease of access regardless of work schedule, time constraints or preferred device. HomeTown Health University is dedicated to offering current, relevant, industryspecific training across a variety of scopes and topics which ensure educational success for all learners. Discover the many accredited, healthcare focused courses available on HomeTown Health s online healthcare university at HTHU is currently serving over 13,000 students throughout hospitals, physician offices, long term care facilities, and in partnership with associations, technical colleges and health science school programs. To accommodate various learning styles, HTHU provides both voiced and self-paced courses. All courses offered on HTHU are written by best practice professionals in their field. Curriculum is reviewed regularly to ensure students that all education is timely and relevant to current healthcare requirements. On behalf of the HomeTown Health University team, we look forward to working with you. Happy learning! Warmly, Jennie Price Director of Business Development My HTHU.net Login User Name: Registered

3 HTHU Course Catalog School of Revenue Cycle Management pages 4-6 PFS/Business Office Certifications page 7 School of HIT and Healthcare Transformation page 8 School of Nursing Continuing Education page 9 Customized Annual Education Programs pages School of Quality & Compliance pages School of Physician Office Education pages School of Coding & Documentation pages School of Long Term Care & Swing Bed Training page Dementia Training for Direct Care Workers - NEW page 20 School of Behavioral Health - NEW page 20 Student and Health Care Science Educator Programs page 21 Special Topic & Monthly Webinars - page 24 Other Education - page 25 Hospital Board Governance Program page 22 Healthcare Solutions Free Training Center page 23 Accreditation - page 26 3

4 School of Revenue Cycle Management In this rapidly changing healthcare environment, each employee in the Business Office is required to continuously educate themselves and adapt best practices. Students, including business office leaders and staff, are offered a wide menu of curriculum choices in critical areas related to managing revenue for the organization. Course Title Course Length CEU On-Demand Medicare Reimbursement Webinars (archived for 12 months) 60 mins Training Rural Health Clinic Billing Webinars 60 mins MOON: Medicare Outpatient Observation Notice Webinar 60 mins CAH Quarterly Reimbursement & Billing Training Series 60 mins Business Office Certified Healthcare Hospitality Specialist (CHHS) 4.5 hours 0.5 Certifications Patient Access Certification (PAC) 8 hours 0.8 (see page 6) Patient Access Specialist Certification (PAS) 12 hours Billing Prerequisite 6 hours 0.6 Billing Certification (BC) 6 hours 0.6 PFS/Billing Specialist Certification (BSC) 11 hours 1.1 Financial Counselor Certification (FCC) 5 hours 0.5 Managed Care Professional Certification (MCPC) 6 hours 0.6 Annual Patient Access Recertification 90 mins 0.2 Recertification Billing Specialist Recertification 90 mins 0.2 Financial Counselor Recertification 90 mins 0.2 Certified Healthcare Hospitality Specialist Recertification 90 mins 0.2 Computer Skills Computer Application Certification 12 hours 1.2 Intro to Microsoft Office & Word hours 0.2 Intro to Microsoft Excel mins 0.1 Learning More about Excel 2007 (Intermediate) 75 mins 0.1 Medicare Bad Debt Spreadsheet, Excel mins 0.1 Working in Excel Part I 2 hours 0.2 Working in Excel Part II 2 hours 0.2 Working in Excel Part III 2 hours 0.2 Outlook 2007 Basics 2 hours 0.2 Microsoft Word NEW 1 hour 0.1 Microsoft Excel NEW 1 hour 0.1 Microsoft Excel Advanced - NEW 1 hour 0.1 PowerPoint Basics 2 hours 0.2 Microsoft Access Basics 2 hours 0.2 Microsoft Access Advanced 2 hours 0.2 Customer Service Advanced Customer Service: The AIDET Model 35 mins 0.1 Addressing Patient Centered Care in Your Business Office 30 mins 0.1 Being a Brand Ambassador - NEW 30 mins 0.1 Customer Service and You 50 mins 0.1 Dealing with the Difficult: De-Escalation Skills for Patient Access - NEW 60 mins 0.1 Key Skills for Healthcare Employees - NEW 30 mins 0.1 Patient Flow, Teamwork & Quality Patient Care 30 mins 0.1 Professional Appearance and Language Choices - NEW 30 mins 0.1 Professional Business Communication NEW 30 mins 0.1 Professional Conduct in Healthcare 65 mins 0.1 Teamwork: A Practical Guide 2 hours 0.2 Telephone Etiquette What does HCAHPS mean for Patient Access? 35 mins

5 School of Revenue Cycle Management Course Title Course Length CEU Billing Azalea Pediatric Wellness Check - Georgia Medicaid Health Check Visit Billing 35 mins 0.1 Advanced Costs Report Strategy for Hospital Executives - NEW 60 mins 0.1 Hospital Office 3 Day Window Rule 30 mins 0.1 Education ABN Advance Beneficiary Notice 60 mins 0.1 (Course list continued on Page 6) Billing & Coding for IV Drug Administration 60 mins 0.1 Billing Basics - Patient Types 1500 Claim Form 02/12 Version 60 mins 0.1 Coding for the Non-coder 60 mins 0.1 Denial Management 55 mins 0.1 Evaluation and Management (E/M) Services for Hospital Billing 60 mins 0.1 Evaluation and Management (E/M) Services for Healthcare Professionals 60 mins 0.1 Everything you need to know about Medicare Appeals 40 mins 0.1 HAC & POA Indicators for IPPS Hospitals 70 mins 0.1 Healthcare Billing Compliance by Draffin & Tucker 75 mins 0.1 Insurance Follow Up 75 mins 0.1 Introduction to Hospital Billing 60 mins 0.1 Medicare Consolidated Billing 60 mins 0.1 Introduction to Modifiers 70 mins 0.1 Observation Billing Guidelines 45 mins 0.1 Part A to Part B Rebilling: Instructions according to CR #8185 Charge Description Master mins 0.3 Developing & Maintaining a CDI Program for Small Hospitals 75 mins 0.1 Code of Conduct in Healthcare 35 mins 0.1 Health Insurance Basics 60 mins 0.1 ICD-10 for the Business Office 30 mins 0.1 Improving Performance in Healthcare 30 mins 0.1 Introduction to Utilization Review Is Your Hospital Prepared for Medicare Bad Debt Audit? 2 hours RAC & Other Audits 30 mins 0.1 Remittance Advice, Cash Posting & Credit Balances 70 mins 0.1 Skilled Nursing Billing & Coding 60 mins 0.1 Understanding and Utilizing the UB mins 0.1 Cost Report Cost Report 101 The Who, What, Where, How, and Why - NEW 60 mins 0.1 Training The Cost Report Series - NEW 60 mins 0.1 Cost Report Training for Department Managers - NEW 60 mins 0.1 Cost Report Training for Accounting, Billing & Support Staff - NEW 60 mins 0.1 The S-10 Worksheet & Uncompensated Care - NEW 60 mins 0.1 Uncompensated Care Training for Financial Counselors - NEW 60 mins mins 2 hours Keys to Successful Collections 50 mins 0.1 Medical Terminology 80 mins 0.1 Medical Terminology II 60 mins 0.1 MSP Medicare Secondary Payer 55 mins 0.1 Next Generation Patient Access Services 60 mins 0.1 Patient Access Services mins 0.1 Registration Quality 30 mins 0.1 Swing Bed Admission & Billing Guidelines 35 mins 0.1 Top Claims Submissions Errors - NEW! 60 mins 0.1 Your Role in the Revenue Cycle 45 mins 0.1 5

6 School of Revenue Cycle Management Course Title Course Length CEU Facility Compliance ABCs of Regulatory Agencies & Surveying Bodies 60 mins 0.1 Cultural Diversity in Healthcare 2 hrs 30 mins HIPAA Privacy & Security Certificate 100 mins 0.2 HIPAA Privacy 30 mins 0.1 HIPAA Security 35 mins 0.1 HIPAA: Release of Information - NEW 45 mins 0.1 EMTALA Law 60 mins 0.1 OSHA Anti-Retaliation Training: Effective Part of a Compliance Program 60 mins OSHA recording, Reporting & Record-Keeping: What to Expect in an Onsite Audit - NEW 60 mins 0.1 Financial Financial Counseling Overview 47 mins 0.1 Counseling Collections 32 mins 0.1 Health Insurance Exchange Managed Care/ Contract Compliance Insurance Requirements 60 mins 0.1 Financial Assistance Policy (FAP) for Non-Profit Hospitals - NEW 60 mins 0.1 Funding Sources 69 mins 0.1 ICTF: Indigent Care Trust Fund 51 mins 0.1 Legal Remedies 57 mins 0.1 Health Insurance Exchange Educational Webinar 100 mins Introduction to the Health Insurance Marketplace 60 mins 0.1 Introduction to Managed Care 32 mins 0.1 Managed Care History and the Basics 36 mins 0.1 Medicaid Managed Care 48 mins 0.1 The Management of Managed Care 37 mins 0.1 Contract Compliance and Management 32 mins 0.1 Defining and Accounting for Contractual Allowances 25 mins Utilizing Managed Care Claims Data Effectively for Improved Reimbursement 24 mins Management & Business Office Policy & Procedure 60 mins 0.1 Leadership Ten Essential Management Skills Certification 5 hours 0.5 Business Skills: Managing Change as a Manager 30 mins Performance Management Dealing with the Difficult Employee 45 mins 0.1 Performance Management Avoiding Common Communication Pitfalls 45 mins 0.1 Price Transparency/ Pricing Transparency in Healthcare - NEW 60 mins 0.1 Chargemaster Chargemaster 101: Key Elements in the Chargemaster - NEW 60 mins 0.1 Series Breaking it Down: Department Specific Chargemaster Guidelines - NEW 60 mins 0.1 The Tough Stuff: Lab and Supply - NEW 60 mins 0.1 Pharmacy, Charge Capture and Frequent-ly Asked Questions - NEW 60 mins 0.1 Becoming Transparent Putting it all Together - NEW 60 mins 0.1 Revenue Cycle Managing Medicare Bad Debts 60 mins 0.1 Management/ Strategies for a Successful Revenue Cycle Meeting - NEW 50 mins 0.1 Rev Up Your REV UP: Scheduling & Registration Standards with a Focus on Eligibility and MAGI 60 mins 0.1 Revenue Cycle REV UP: Financial Counseling and the Financial Assistance Policy (FAP) 60 mins 0.1 Program REV UP: Community Health Needs Assessment (CHNA) 60 mins 0.1 REV UP: Community Care Transitions Program (CCTP) 60 mins 0.1 REV UP: Charge Capture 60 mins 0.1 REV UP: HIM Standards, Audits & Compliance 60 mins 0.1 REV UP: Billing & Collections Standards & the Remittance Advice 60 mins 0.1 REV UP: Denials Management 60 mins 0.1 REV UP: Capturing Lost Revenue Through Aggressive Denials Management 60 mins 0.1 REV UP: Contract Management 60 mins 0.1 6

7 PFS/Business Office Certifications HTHU Business Office Certifications have been proven to decrease errors, increase knowledge base, increase clean claims and increase revenue for facilities that utilize them for staff training. Includes both in-person and web-based assistance from HTHU, and resources such as a career advancement guide for incorporating education into job performance, annual evaluations or job advancement. For more information on the contents of each certification, visit Certified Healthcare Hospitality Specialist (CHHS) 6 hrs/0.6 CEUs 1. Customer Service and You 2. Telephone Etiquette 3. Advanced Customer Service: The Aidet Model 4. Dealing with the Difficult 5. HIPAA Privacy 6. HIPAA Security 7. What is HCAHPS? Patient Access Certification (PAC) 8 hrs/0.8 CEUs Patient Access Services 101 What does HCAHPS mean for Patient Access? Patient Flow, Teamwork & Quality Patient Care Professional Conduct in Healthcare Health Insurance Basics EMTALA Law Keys to Successful Collections Your Role in the Revenue Cycle Patient Access Specialist (PAS) Certification 12 hrs/ 1.2 CEUs Next Generation of Patient Access Addressing Patient Centered Care in your Business Office Advanced Customer Service: The AIDET Model Registration Quality MSP - Medicare Secondary Payer Improving Performance in Healthcare HIPAA Privacy HIPAA Security Code of Conduct in Healthcare ABN - Advance Beneficiary Notice Medical Terminology Billing Prerequisite 6 hrs/0.6 CEUs (For non-pac or PAS individuals to begin Billing) 1. Health Insurance Basics 2. Medical Terminology 3. Medicare Secondary Payer (MSP) 4. ABN - Advance Beneficiary Notice 5. Addressing Patient Centered Care in your Business Office 6. Professional Conduct in Healthcare Certification Pathways Patient Access Certification Path Billing Certification (BC) 6 hrs/0.6 CEUs 1. Billing Certification Introduction 2. Introduction to Hospital Billing 3. Understanding and Utilizing the UB Billing Basics- Patient Types 5. Health Care Billing Compliance 6. 3 Day Window Rule 7. Medicare Consolidated Billing Billing Specialist Certification (BSC) 11 hrs/1.1 CEUs 1. Insurance Follow-up 2. Remittance Advice, Cash Posting & Credit Balances 3. Denial Management 4. Medical Terminology II 5. Coding for the Non-coder 6. Introduction to Modifiers 7. Billing & Coding for IV Drug Administration 8. Evaluation & Management Services for Hospital Billing 9. Business Office Policy & Procedure Financial Counselor Certification (FCC) 6 hrs/0.6 CEUs Financial Counseling: Overview Collections Insurance Basics Funding Sources ICTF Legal Remedies Managed Care Professional Certification (MCPC) 4 hrs/0.4 CEUs Managed Care History and the Basics Medicaid Managed Care The Management of Managed Care Contract Compliance and Management Defining and Accounting for Contractual Allowances Utilizing Managed Care Claims Data Effectively for Improved Reimbursement Billing Certification Path Patient Access to Billing Specialist Path 7

8 School of HIT & Healthcare Transformation This HTHU School is a product of requests for technology curriculum and updates on the changing industry. The goal is to provide industry pertinent education to healthcare IT personnel and other healthcare staff who benefit from more in-depth education related to the role of IT within their facility, as well as other topical areas. Georgia specific recordings of Rural Medical Home Network Webinar Series from HealtHIE Georiga with GAHIN updates can be found online. Course Title Course Length CEUs Computer/ An Introduction to Computers Broadband Introduction to Computing 45 mins Introduction to Networking 55 mins 0.1 Introduction to Broadband 40 mins 0.1 HIPAA & HIPAA 5010 Transition Overview Security HIPAA Privacy 30 mins 0.1 HIPAA Security 45 mins HIPAA Privacy and Security Certificate - NEW! 30 mins 0.1 Privacy, Cyber, EHR Law presented by Morris, Manning & Martin 60 mins 0.1 What Your Firewalls Can Tell You presented by Envision Security Strategies for IT - presented by Envision 60 mins Effectively Evaluating Cloud Services - presented by Envision 60 mins Computer Skills Computer Application Certification 12 hours 1.2 Intro to Microsoft Office & Word hours 0.2 Intro to Microsoft Excel mins 0.1 Learning More about Excel 2007 (Intermediate) 75 mins 0.1 Medicare Bad Debt Spreadsheet, Excel mins 0.1 Working in Excel Part I 2 hours 0.2 Working in Excel Part II 2 hours 0.2 Working in Excel Part III 2 hours 0.2 Outlook 2007 Basics 2 hours 0.2 Microsoft Word NEW 1 hour 0.1 Microsoft Excel NEW 1 hour 0.1 Microsoft Excel Advanced - NEW 1 hour 0.1 PowerPoint Basics 2 hours 0.2 Microsoft Access Basics 2 hours 0.2 Microsoft Access Advanced 2 hours 0.2 HIT for Value HIT & Value: Quality of Care, Lower Costs and Population Health - NEW 60 mins 0.1 Series ecqm NEW 60 mins 0.1 Disease Registry Part 1 - NEW 60 mins 0.1 Disease Registry Part 2 - NEW 60 mins 0.1 Computerized Provider Order Entry - NEW 60 mins 0.1 An Intro to Systems Performance Training: Data Input and Extraction to Improve Value - NEW 60 mins 0.1 Telehealth Telemedicine - Transforming Healthcare 40 mins 0.1 Transformation Telehealth Drivers of Growth 35 mins 0.1 Series Leading, Promoting, Marketing your Telehealth Program/ Demand Analysis 40 mins 0.1 with Global Telehealth Technology/ Purchasing and Equipment Selection 40 mins 0.1 Partnership for Telehealth Coordination of Care / Quality Assurance and Transitions 50 mins 0.1 Telehealth Telehealth Presentation & Clinical Considerations 40 mins 0.1 Telehealth Specialties & Ongoing Program Development 40 mins 0.1 Ongoing Evaluation and Monitoring/Setting Goals for Improvement 40 mins 0.1 The Case for Community-Based Telehealth - NEW 40 mins 0.1 The Potential of Telemedicine (Models of Community Care Telemedicine) - NEW 40 mins 0.1 Implementing a Community Care Program - NEW 40 mins 0.1 Community Care Case Studies - NEW 40 mins 0.1 Community Care Case Studies in Behavioral Health - NEW 40 mins 0.1 Remote Community Care Certificate Program - NEW 90 mins 0.3

9 School of Nursing Continuing Education The School of Nursing Continuing Education was created to meet the continuing competency requirements of nurses. The courses can be purchased by individual licensees or through group subscription programs. Accreditation Note: See Course Title Length CEUs Nursing & Healthcare 2018 Joint Commission National Patient Safety Goals for Hospitals - NEW! 40 mins 0.1 Compliance A Comprehensive Geriatric Assessment 50 mins 0.1 ICAHN Clinical Webinar Series Coding for the Non-Coder 60 mins 0.1 Defensible Documentation 60 mins 0.1 Drug Free Workplace 40 mins 0.1 Elder Abuse 35 mins 0.1 Emergency Management 45 mins 0.1 EMTALA 60 mins 0.1 Health Insurance Basics 60 mins 0.1 Infection Control Plan 45 mins 0.1 Infection Control: The Basics 30 mins 0.1 Lifting Safely to Prevent Injury 30 mins 0.1 LTC Resident Assessment: Physical, Cognitive & Sensory Functions 40 mins 0.1 LTC: Meeting Mobility, Sexual and Nutritional Needs 40 mins 0.1 LTC: Meeting Oxygenation, Fluid & Electrolyte Needs 50 mins 0.1 Patient Flow, Teamwork & Quality Patient Care 30 mins 0.1 Preventing Bloodborne Infections in LTC: Engineering Controls 30 mins 0.1 Preventing Healthcare Associated Infections in LTC 40 mins 0.1 Rapid Physical Assessment 35 mins 0.1 Recognizing & Reporting Child Abuse/Neglect 35 mins 0.1 Teamwork: A Practical Guide 2 hours 0.2 Using Restraints 30 mins 0.1 Mental Health Nursing 60 mins 1 contact hour Diabetic Foot Ulcers 60 mins 1 contact hour Core Practices for Infection Prevention 60 mins 1 contact hour Critical Thinking in Detecting & Managing Sepsis 60 mins 1 contact hour Psychotic Symptom De-escalation 60 mins 1 contact hour Wound Care - Dressing for Success 60 mins 1 contact hour Professionalism in Nursing 60 mins 1 contact hour Serving as a Clinical Coach 60 mins 1 contact hour The Patient Hot Zone: Environmental Infection Control 60 mins 1 contact hour Professional Etiquette: It's Still Relevant for Nurses 60 mins 1 contact hour Effective Mentoring: Communication and Emotional Intelligence 60 mins 1 contact hour Effective Mentoring: Understanding and Valuing Team Member Differences 60 mins 1 contact hour Managing Disruptive Patients and Families in Healthcare 60 mins 1 contact hour 2016 ACOG Practice Bulletin- Cervical Cancer Screening and Prevention 60 mins 1 contact hour Patient Expectations and Nursing Care - It is Possible to Bridge the Gap? 1 2 contact hours Mental Health Nursing Webinar 60 mins 1 contact hour Closing the Gap Between Culture and Professional Etiquette 60 mins 1 contact hour Essentials of Leadership and Delegation - NEW 60 mins 1 contact hour Professional Standards for Nurses - NEW 60 mins 1 contact hour Hardwiring Nursing Performance Excellence - NEW 60 mins 1 contact hour Times of Change: The Future of Nursing - NEW 60 mins 1 contact hour Innovation in Nursing: Understanding and Leading Change - NEW 60 mins 1 contact hour Diabetes Self-Management Education in Rural Communities - NEW 60 mins 1 contact hour Pediatric Trauma: When Band-Aids Won t Work - NEW 60 mins 1 contact hour Rural Trauma: Developing a Team Approach for Optimal Care - NEW 60 mins 1 contact hour Population Health Care that Spans a Lifetime: Overview of Population Health - NEW 60 mins 0.1 Framework for Population Health: Strategies and Tools for a Robust Approach - NEW 60 mins 0.1 Building a Healthier Community One Individual at a Time: Person Centered Care - NEW 60 mins 0.1 9

10 Annual Annual Education Education Programs Programs With the ever-evolving landscape of rules and regulations in healthcare, Annual Education is an integral tool to educate and empower employees and supervisors. Annual Education benefits both your employees and managers by providing them essential knowledge on major compliance areas required by agencies such as OSHA, yees and DNV, managers and The by Joint providing Commission. them essential knowledge on major compliance areas required by agencies such as OSHA, DNV, and The Joint Commission. Annual Education is also an essential part of protecting your facility and employees by providing them with the education Annual Education to shape their is also job an performance essential part and of ensure protecting their your compliance facility and with employees all regulations by providing and policies them within your the facility. education Along to shape those their same job lines, performance it empowers and your ensure staff their leaders compliance to hold their with employees all regulations accountable and policies for their within behaviors your in facility. the workplace. Along those Developed same lines, to match it empowers industry your regulations staff leaders and best to hold practice their performance employees accountable guidelines, for HTHU their Annual behaviors Education in the workplace. provides not Developed only the to education match industry required regulations for your facility and best but practice also provides performance tracking guidelines, and reporting HTHU of Annual staff completion Education for provides your facility s not only records. the education The HTHU required Annual for your Education facility base but also program provides is divided tracking into and Clinical reporting and of Non- staff Clinical completion portions for your for employees, facility s records. both ending The HTHU with annual Annual education Education evaluations. base program is divided into Clinical and Non- Clinical portions for employees, both ending with annual education evaluations. CLINICAL ANNUAL ED CLINICAL ANNUAL ED 9 hrs/0.9 CEUs 9 hrs/0.9 CEUs Corporate Compliance and Employee Injury Corporate Compliance and Employee Injury Environment of Care Environment of Care The Patient Experience The Patient Experience Patient Rights Patient Rights Age Specific Care Age Specific Care Diversity and Discrimination Diversity and Discrimination Establishing Effective Teamwork Establishing Effective Teamwork 2018 National Patient Safety Goals 2018 National Patient Safety Goals A Culture of Safety (Patient Safety) A Culture of Safety (Patient Safety) Alarm Fatigue Alarm Fatigue Fall Prevention Education & Best Practices Fall Prevention Education & Best Practices Infection Control: The Basics Infection Control: The Basics 2018 HIPAA: A Practical Guide 2018 HIPAA: A Practical Guide HIPAA Privacy HIPAA Privacy HIPAA Security HIPAA Security EMTALA Law EMTALA Law Drug Free Workplace Drug Free Workplace Sexual Harassment Sexual Harassment Workplace Violence: Prevention & Management Workplace Violence: Prevention & Management Recognizing and Reporting Child Abuse and Neglect Recognizing and Reporting Child Abuse and Neglect Annual Ed Evaluation Annual Ed Evaluation Annual Education: Annual Staff-Specific Training Education: Staff-Specific Training Annual Education subscribers are also provided with annual training for Human Resource Professionals and for Annual Education subscribers are are also also provided with with annual annual training for for Human Resource Professionals and and for for Compliance Officers. Compliance Officers. Course Title Length CEUs Course Title Title Length CEUs CEUs 2018 Rural Hospital Human Resource Virtual Conference - NEW! 180 mins Rural Rural Hospital Hospital Human Human Resource Resource Virtual Virtual Conference - - NEW! NEW! mins mins The Role and Responsibilities of a Hospital Compliance Officer - NEW 60 mins 0.1 The The Role Role and and Responsibilities of of a a Hospital Hospital Compliance Officer Officer - - NEW NEW mins mins Managing Hospital Compliance and Annual Compliance Planning - NEW 60 mins 0.1 Managing Managing Hospital Hospital Compliance and and Annual Annual Compliance Planning Planning - - NEW NEW mins mins ABC s of Regulatory Agencies and Surveying Bodies 60 mins 0.1 ABC s ABC s of of Regulatory Regulatory Agencies Agencies and and Surveying Surveying Bodies Bodies mins mins Quarterly Compliance Update Webinars - NEW! Quarterly Quarterly Compliance Update Update Webinars Webinars - - NEW! NEW! 10 NON-CLINICAL ANNUAL ED NON-CLINICAL ANNUAL ED 6 hrs/0.6 CEUS 6 hrs/0.6 CEUS Corporate Compliance and Employee Injury Corporate Compliance and Employee Injury Environment of Care Environment of Care The Patient Experience The Patient Experience Patient Rights Patient Rights Diversity and Discrimination Diversity and Discrimination Establishing Effective Teamwork Establishing Effective Teamwork A Culture of Safety (Patient Safety) A Culture of Safety (Patient Safety) Fall Prevention Education & Best Practices Fall Prevention Education & Best Practices Infection Control: The Basics Infection Control: The Basics 2018 HIPAA: A Practical Guide 2018 HIPAA: A Practical Guide HIPAA Privacy HIPAA Privacy HIPAA Security HIPAA Security EMTALA: A Guide for Non-Clinical Employees EMTALA: A Guide for Non-Clinical Employees Drug Free Workplace Drug Free Workplace Sexual Harassment Sexual Harassment Workplace Violence: Prevention & Management Workplace Violence: Prevention & Management Annual Ed Evaluation Annual Ed Evaluation

11 Annual Education Programs ANNUAL ED LONG TERM CARE FACILITY 10 hrs/1.0 CEUs HTHU also offers an Annual Education program for Long Term Care facility staff, such as nursing homes and assisted living facilities to match industry regulations and best practice performance guidelines. In a highly litigious environment, Annual Education is also an essential part of protecting your facility and employees by providing them with the education to shape their job performance and ensure their compliance with all regulations and policies within your facility. The program helps fulfill your facility s commitment to providing education, monitoring, and oversight to ensure all employees, volunteers and medical staff members comply with the laws, standards and requirements governing its operations and includes training to guide your employee actions and decisions. Residents Rights: The Art of Caring 2018 HIPAA Training (all 3 components) Advanced Customer Service: AIDET Model Telephone Etiquette Diversity and Discrimination Preventing Elder Abuse: Helping Keep Residents Safe Preventing Falls in LTC: Keeping Residents Safe Infection Control: The Basics Infection Control: Personal Protective Equipment Preventing Healthcare-Associated infections in LTC Preventing Blood-born Infections in LTC: Preventing Transmission, Protecting Yourself Body Mechanics Ergonomics Lifting Safely to Prevent Injury EOC: Emergency Management Active Threats: Quick Response Guidelines Residents Assessment: Physical, Cognitive & Sensory Functioning Comprehensive Geriatric Assessment Annual Education Evaluation Annual Education Services & Customization NEW HIRE ORIENTATION One customization available as a part of the HTHU Annual Education program is the inclusion of an online New Hire Orientation program for staff who join your facility outside of your regular scheduled Annual Education training calendar. New Hire Orientation programs are developed under the direction of the facility s Human Resources and Education team. HTHU offers its online courses as baseline content and facilities can customize this content as much or as little as desired. The hospitals can also internally develop any courses or content for inclusion in its New Hire Orientation program. New hires will be directed to a hospital dashboard on with instructions and courses for completion. FACILITY SPECIFIC TRAINING HTHU can work with facilities to add in custom facility-specific content, such as a Welcome from the CEO, specific policies and procedures, as well as how to instruction on other in-house practices. We can also bring current facility education programs offered in your facility online, or add additional quarterly education pieces as necessary. MANAGER REPORTS & TRAINING Managers are given special tools within HTHU to assist them in management and monitoring of their staff. The most widely used function in the Management Menu is the Reports function. All staff activity is traced within the LMS system. Managers can verify group activity or individual activity in the reports segment. Or, HTHU can provide reports to your team to show user completion and progress. A Manager Toolkit is also provided as a reference for facilities that includes oversight and management of user lists, detailed course and student reporting (including quiz scores, evaluations and completion status), and manager-led user edits for course extensions, quiz resets and user account updates. 11

12 School of Quality & Compliance Course Title Course Length CEU Clinical Practice 2018 Joint Commission National Patient Safety Goals for Hospitals - NEW! 40 mins 0.1 Basics A Comprehensive Geriatric Assessment 50 mins 0.1 CAHPS and the Patient Experience Series 12 Administering Medications 110 mins 0.2 Blood/Blood Products Administration Blood Products Administration-Complications IV Push Medications 10 mins HCAHPS Hospital Certification 3 hours 15 mins 0.3 HCAHPS Physician Certification 3 hours 0.3 CG CAHPS Certification - NEW 110 mins 0.2 Using Your Scores to Your Hospital's Advantage - NEW! 60 mins 0.1 Other CAHPS and Patient Satisfaction Surveys - NEW 60 mins 0.1 HCAHPS - Provider Engagement - NEW 60 mins 0.1 HCAHPS Survey Questions & Administration for Rural Hospitals - NEW 60 mins 0.1 The Patient Experience: Informed Consumer Choice - NEW 60 mins 0.1 Communication with Nurses and Doctors - NEW 60 mins 0.1 Responsiveness of Hospital Staff, Pain Management, & Communication about Medicine - NEW 60 mins 0.1 Discharge Information and Care Transition - NEW 60 mins 0.1 Cleanliness of Hospital Environment & Quietness of Hospital - NEW 60 mins 0.1 Overall Hospital Rating & Recommend the Hospital - NEW 60 mins 0.1 Understanding the 5 Star Rating - NEW 60 mins 0.1 Care Management Transitional Care Management: Part I (Models, Processes, and Staff) - NEW 60 mins 0.1 Series Transitional Care Management: Part II (Billing, Red Flags, and CCM) - NEW 60 mins 0.1 Chronic Care Management: Part I (Compliance, Strategies, Care Coordinator Role) - NEW 60 mins 0.1 Chronic Care Management: Part II (Billing, Communication Process) - NEW 60 mins 0.1 Chronic Care Management: Part III (Hurdles, Patient Enrollment, CCD, Consent) - NEW 60 mins 0.1 Chronic Care Management: Part IV (Summary of Process and Compliance) - NEW 60 mins 0.1 Care Management/Care Coordinator Certificate Program - NEW 180 mins 0.3 Facility Compliance HIPAA Privacy 30 mins 0.1 & Compliance HIPAA Security 45 mins 0.1 Officer Training 2018 HIPAA Certification - NEW! 30 mins 0.1 EMTALA Law 60 mins 0.1 The Role and Responsibilities of a Hospital Compliance Officer - NEW 60 mins 0.1 Managing Hospital Compliance and Annual Compliance Planning - NEW 60 mins 0.1 ABC s of Regulatory Agencies and Surveying Bodies 60 mins 0.1 Quarterly Compliance Update Webinars - NEW! Healthcare A Culture of Safety (Patient Safety) 25 mins Competency Active Threats: Quick Response Guidelines 35 mins 0.1 Adult Sedation I Adult Sedation II Adult Sedation III Age Specific Care Awareness & Reporting of Patient Abuse Body Mechanics Back Injury Avoidance Body Mechanics Ergonomics 18 mins 19 mins 25 mins 10 mins Continuum of Care/Discharge Planning 30 mins Creating Effective Workplace Relationships Creating Effective Workplace Relationships Critical Thinking Skills 15 mins Critical Thinking Skills 15 mins Defensible Documentation 60 mins 0.1 Defensible Documentation 60 mins 0.1 Diversity and Discrimination 15 mins Diversity and Discrimination 15 mins Documentation of Medical Records 30 mins Documentation of Medical Records 30 mins Domestic Violence 25 mins Domestic Violence 25 mins Drug Free Workplace 40 mins 0.1 Drug Free Workplace 40 mins 0.1 Elder Abuse 35 mins 0.1 Elder Abuse 35 mins 0.1 Electrical Safety Electrical Safety Emergency Response to a Terrorist Threat 35 mins 0.1 Emergency Response to a Terrorist Threat 35 mins 0.1

13 School of Quality & Compliance Course Title Course Length CEU Healthcare Environment of Care Emergency Management 42 mins 0.1 Competency School of Environment Quality of Care Personnel & Compliance Safety and Hazard Recognition (continued) Environment of Care Fire & Life Safety Management 15 mins Environment of Care Hazardous Materials and Waste Management Course Title Course Length CEU Environment of Care Medical Equipment Management 15 mins Healthcare Environment of Care Emergency Management 42 mins 0.1 Competency Environment of of Care Care Personnel Security Safety Management and Hazard Recognition 15 mins (continued) Environment of of Care Care Fire Utility & Life Systems Safety Management 15 mins 10 mins Ethical Environment Business of Care Practices Hazardous Materials and Waste Management HAIs: Environment Prevention of Care of Catheter-Associated Medical Equipment Management Urinary Tract Infection 15 mins 16 minutes HAIs: Environment Prevention of Care of Intravascular Security Management Catheter-Related Infection 15 mins 20 minutes Environment of Care Utility Systems Management 10 mins HAIs: Prevention of Surgical Site Infection 14 minutes Ethical Business Practices HIV/AIDS Protective Measures 25 mins HAIs: Prevention of Catheter-Associated Urinary Tract Infection 16 minutes Infection Control Personal Protective Equipment HAIs: Prevention of Intravascular Catheter-Related Infection 20 minutes Infection Control The Basics 30 mins 0.1 HAIs: Prevention of Surgical Site Infection 14 minutes Infection HIV/AIDS Control Protective Plan Measures 25 mins 45 mins 0.1 Lifting Infection Safely Control to Prevent Personal Injury Protective Equipment 30 mins 0.1 Meeting Infection the Control Needs The of Basics the Dying Patient From Curing to Caring 30 mins 30 mins 0.1 Medical Infection Malpractice Control Plan Claims Trends NEW 45 mins 60 mins CEU Nutrition Lifting Safely Therapy to Prevent Injury 30 mins 10 mins 0.1 Pain Meeting Management the Needs of Treating the Dying Pain Patient From Curing to Caring 30 mins 30 mins Medical Malpractice Claims Trends NEW 60 mins 0.1 CEU Pain Management Understanding and Evaluating Pain 15 mins Nutrition Therapy 10 mins Patient Rights 15 mins Pain Management Treating Pain 30 mins Performance Pain Management Based Understanding Interviewing and The Evaluating Basics Pain 15 mins Performance Patient Rights Based Interviewing The Interview 15 mins Preventing Performance Falls: Based Keeping Interviewing Patients The Safe Basics Preventing Performance Medication Based Interviewing Errors Part The 1: Interview General Recommendations for System-wide Change Preventing Falls: Medication Keeping Errors Patients Part Safe 2: Sources of Errors and Basic Safety Practices Preventing Medication Errors Part 1: General Recommendations for System-wide Change Preventing Medication Errors Part 3: What Nurses Can Do Preventing Medication Errors Part 2: Sources of Errors and Basic Safety Practices Quality/Continuous Process Improvement 30 mins Preventing Medication Errors Part 3: What Nurses Can Do Radiation Safety Review for Healthcare Workers (Acute Care only) Quality/Continuous Process Improvement 30 mins Rapid Radiation Physical Safety Assessment Review for Healthcare Workers (Acute Care only) 35 mins 0.1 Recognizing Rapid Physical & Assessment Reporting Child Abuse & Neglect 35 mins 35 mins Restraint Recognizing and & Reporting Seclusion Child General Abuse & Information Neglect 35 mins 25 mins 0.1 Using Restraint Restraints and Seclusion General Information 25 mins 30 mins 0.1 Risk Using Management Restraints 30 mins 30 mins Risk Management 30 mins 0.1 Sexual Harassment Sexual Harassment Skilled Nursing Billing & Coding 60 mins Skilled Nursing Billing & Coding 60 mins 0.1 Spiritual Spiritual Care Care 15 mins 15 mins 0.1 Value Based Purchasing Workplace Violence Prevention & Management & Quality Transformation Quality and HCAHPS - Transforming - Healthcare 30 mins 30 mins & & Leadership Series QI Activities && Measurement 30 mins 30 mins Transparency & Public Data Reporting Improvement 30 mins Transparency & Public Data Reporting Improvement 30 mins ACOs and Shared Savings Models 60 mins 0.1 ACOs and Shared Savings Models 60 mins 0.1 Timely and Effective Care, Complications, & Readmissions in the CAH 60 mins 0.1 Timely and Effective Care, Complications, & Readmissions in the CAH 60 mins 0.1 Improving Transitions of Care 30 mins Improving Medication Transitions Errors & Outcomes of Care 60 mins 30 mins 0.1 Medication Improving the Errors Collection & Outcomes and Utilization of Data: Getting your Physicians on Board 45 mins 60 mins 0.1 Improving Setting Goals the for Collection Improvement and & Utilization Quality Assurance of Data: Planning Getting your Physicians on Board 30 mins 45 mins Setting Advancing Goals Critical for Thinking Improvement Skills - NEW! & Quality Assurance Planning 60 mins 30 mins 0.1 Advancing Advanced Data-Driven Critical Thinking Decisions Skills Making - NEW! - NEW! 60 mins 60 mins Integration of Community and Health Care Assessment Results into Decision Making- NEW! 60 mins 0.1 Advanced Data-Driven Decisions Making - NEW! 60 mins 0.1 Quality Leader Recharge: Building a Robust Quality Department - NEW 60 mins 0.1 Integration of Community and Health Care Assessment Results into Decision Making- NEW! 60 mins 0.1 Quality Leader Recharge: Evaluating your Quality Department - NEW! 60 mins 0.1 Quality Quality Leader Leader Recharge: Recharge: Creating Building a Quality a Robust Dashboard Quality & Department Engagement Techniques - NEW - NEW 60 mins 60 mins Quality Leader Recharge: Evaluating your Quality Department - NEW! 60 mins 0.1 Quality Leader Recharge: Creating a Quality Dashboard & Engagement Techniques - NEW 60 mins

14 School of Physician Office Education Course Title Course Length Credit On Demand Rural Health Clinics - New Bill Requirements Webinar 60 mins Training CMS EHR Incentive Program Attestation Support Webinar 60 mins Attestation Support Session Webinar for Eligible Professionals 60 mins Rural Health Rural Health Clinic Clinical Quality Measures: Identifying Clinic Issues - NEW 60 mins 0.1 CEU Clinic Training Rural Health Clinic Clinical Quality Measures: Workflow Analysis - NEW 60 mins 0.1 CEU 2018 CMS Revisions to State Operations Manual (SOM) for Rural Health Clinics - NEW 60 mins 0.1 CEU Quarterly Rural Health Clinic Billing & Compliance Updates - NEW 60 mins PFS/Medical Office Certified Physician Office Patient Access Specialist (POAS) 10 hours 1.0 CEU Certifications Certified Physician Office Billing Specialist (POBS) 12 hours 1.2 CEU Practice Management ABN Advance Beneficiary Notice 60 mins 0.1 CEU 14 Billing for Physicians & Midlevels 60 mins 0.1 CEU 1500 Claim Form 02/12 Version 60 mins 0.1 CEU Customer Service and You 50 mins 0.1 CEU Dealing with the Difficult 60 mins 0.1 CEU Defensible Documentation 60 mins Evaluation and Management (E/M) Services for Healthcare Professionals 60 mins 0.1 CEU Health Insurance Basics 60 mins 0.1 CEU ICD-10 for the Business Office 30 mins 0.1 CEU Introduction to Modifiers - NEW 70 mins 0.1 CEU Keys to Successful Collections 30 mins 0.1 CEU Medical Malpractice Claims Trends NEW 60 mins 0.1 CEU Medical Terminology 80 mins 0.1 CEU Medical Terminology II 60 mins 0.1 CEU MSP Medicare Secondary Payer 55 mins 0.1 CEU Professional Conduct in Healthcare 60 mins 0.1 CEU Scheduling, Referrals and Precerts 30 mins 0.1 CEU Registration Quality 30 mins 0.1 CEU Remittance Advice, Cash Posting & Credit Balances 70 mins 0.1 CEU Telephone Etiquette 35 mins 0.1 CEU Your Role in the Revenue Cycle 60 mins 0.1 CEU Facility Compliance HIPAA Privacy 30 mins 0.1 CEU HIPAA Security 45 mins 0.1 CEU 2018 HIPAA Privacy and Security Certificate 100 mins 0.2 CEU EMTALA Law 60 mins 0.1 CEU HCAHPS Physician Certification 2 hrs 15 mins 0.2 CEU CG CAHPS Certification - NEW 60 mins 0.1 CEU A Comprehensive Geriatric Assessment 50 mins 0.1 CEU A Culture of Safety (Patient Safety) Age Specific Care Awareness & Reporting of Patient Abuse Blood/Blood Products Administration Blood Products Administration-Complications Body Mechanics Back Injury Avoidance Body Mechanics Ergonomics 10 mins Continuum of Care/Discharge Planning 30 mins Creating Effective Workplace Relationships Critical Thinking Skills 15 mins Diversity and Discrimination 15 mins Documentation of Medical Records 30 mins Domestic Violence 25 mins Drug Free Workplace 40 mins 0.1 CEU Elder Abuse 35 mins 0.1 CEU 30 mins 25 mins

15 School of Physician School Office of Physician Education Office Education Course Title Course Length Credit On Facility Demand Compliance Electrical Rural Health Safety Clinics -- New Bill Requirements Webinar Training (continued) Emergency CMS EHR Incentive Response Program to a Terrorist Attestation Threat Support Webinar mins 0.1 CEU Environment Attestation Support of Care Session Emergency Webinar Management for Eligible Professionals mins 0.1 CEU Rural Health Environment Rural Health of Clinic Care Clinical Personnel Quality Safety Measures: and Hazard Identifying Recognition Clinic Issues -- NEW CEU Clinic Training Environment Rural Health of Clinic Care Clinical Fire & Quality Life Safety Measures: Management Workflow Analysis -- NEW mins 0.1 CEU Environment 2018 CMS Revisions of Care to to Hazardous State Operations Materials Manual and Waste (SOM) Management for Rural Health Clinics -- NEW CEU Environment Quarterly Rural of Care Health Medical Clinic Billing Equipment & Compliance Management Updates -- NEW mins PFS/Medical Office Environment Certified Physician of Care Security Office Patient Management Access Specialist (POAS) hours mins 1.0 CEU Certifications Environment Certified Physician of Care Utility Office Systems Billing Management Specialist (POBS) hours mins 1.2 CEU Practice Management Ethical ABN Business Advance Practices Beneficiary Notice CEU HIV/AIDS Billing for Protective Physicians Measures & Midlevels mins 0.1 CEU Infection 1500 Claim Control Form 02/12 Personal Version Protective Equipment CEU Infection Customer Control Service and The You Basics mins 0.1 CEU Infection Dealing with Control the Difficult Plan mins 0.1 CEU Lifting Defensible Safely Documentation to Prevent Injury mins 0.1 CEU Meeting Evaluation the and Needs Management of the Dying (E/M) Patient Services From for Healthcare Curing to Caring Professionals mins 0.1 CEU Nutrition Health Insurance Therapy Basics mins 0.1 CEU Pain ICD-10 Management for the Business Treating Office Pain mins 0.1 CEU Patient Introduction Rights to to Modifiers -- NEW mins 0.1 CEU Performance Keys to to Successful Based Collections Interviewing The Basics CEU Performance Medical Malpractice Based Interviewing Claims Trends The 2018 Interview -- NEW CEU Preventing Medical Terminology Falls: Keeping Patients Safe CEU Quality/Continuous Medical Terminology Process II II Improvement mins 0.1 CEU Rapid MSP Physical Medicare Assessment Secondary Payer mins 0.1 CEU Recognizing Professional & Conduct Reporting in Child Healthcare Abuse & Neglect mins 0.1 CEU Restraint Scheduling, and Referrals Seclusion and General Precerts Information mins mins 0.1 CEU Using Registration Restraints Quality mins mins CEU CEU Remittance Advice, Cash Posting & Credit Balances mins 0.1 CEU Risk Management 30 mins 0.1 CEU Telephone Etiquette mins 0.1 CEU Sexual Harassment Your Role in in the Revenue Cycle mins 0.1 CEU Spiritual Care 15 mins Facility Compliance HIPAA Privacy mins 0.1 CEU Workplace Violence Prevention & Management HIPAA Security mins 0.1 CEU MIPS Roadmap A MIPS Roadmap: An Introduction - NEW 60 mins 0.1 CEU 2018 HIPAA Privacy and Security Certificate 100 mins 0.2 CEU Series MIPS Quality Metrics - NEW 60 mins 0.1 CEU EMTALA Law mins 0.1 CEU Focus on Clinical Practice Improvement Activities & Advancing Care Information - NEW 60 mins 0.1 CEU MIPS HCAHPS Cost Metric Physician - NEW Certification 22 hrs mins mins CEU CEU Computer Skills Computer CG CAHPS Application Certification Certification -- NEW hours mins CEU Intro A Comprehensive to Microsoft Office Geriatric & Word Assessment hours mins CEU Intro A Culture to Microsoft of of Safety Excel (Patient 2007 Safety) mins 0.1 Learning Age Specific More Care about Excel 2007 (Intermediate) mins 0.1 Medicare Awareness Bad & Debt Reporting Spreadsheet, of of Patient Excel Abuse mins 0.1 Working Blood/Blood in Excel Products Part Administration I hours mins 0.2 Working Blood Products in Excel Administration-Complications Part II hours mins 0.2 Working Body Mechanics in Excel Back Part III Injury Avoidance hours mins 0.2 Outlook Body Mechanics 2007 Basics Ergonomics hours mins 0.2 Microsoft Continuum Word of of Care/Discharge NEW Planning hour mins 0.1 Microsoft Creating Effective Excel 2013 Workplace - NEW Relationships hour mins 0.1 Microsoft Excel Advanced - NEW 1 hour 0.1 Critical Thinking Skills mins PowerPoint Basics 2 hours 0.2 Diversity and Discrimination mins Microsoft Access Basics 2 hours 0.2 Documentation of of Medical Records mins Microsoft Access Advanced 2 hours 0.2 Domestic Violence mins Management & Ten Essential Management Skills Certification 5 hours 0.5 CEU Leadership Drug Free Workplace Performance Management Dealing with the Difficult Employee mins mins CEU 0.1 CEU Performance Elder Abuse Management Avoiding Common Communication Pitfalls mins 0.1 CEU 15

16 School of Coding & Documentation A range of education and training is required for healthcare providers to maintain efficient and accurate documentation and coding. HomeTown Health recognizes these needs and developed a selection of affordable training programs to help hospitals and physician offices running smoothly and effectively post ICD-10. Coding & Documentation Foundation Courses Course Title Duration IACET CEU On Demand Coding 2018 Annual ICD-10 Updates, Complex Coding Scenarios - NEW 60 mins 0.1 Updates & Training 2018 CPT Updates - NEW 60 mins 0.1 Billing & Coding for IV Drug Administration 60 mins 0.1 Developing & Maintaining a CDI Program for Small Hospitals 75 mins 0.1 Coding for the Non-Coder 60 mins 0.1 Documentation of Medical Records 30 mins Evaluation & Management Services for Healthcare Professionals 50 mins 0.1 Facility Coding E&M - NEW 60 mins 0.1 Developing & Maintaining a CDI Program for Small Hospitals 75 mins Medicare & Coding Update by PPS 3 hours Conquering Colonoscopy CPT/ICD-10-CM Coding 50 mins EMS Coding Compliance in ICD-10 and Beyond 70 mins Preparing for the End of the Code Freeze: Oct. 1, mins Unraveling Diabetes Coding in ICD-10-CM 45 mins Physician E/M and CPT Reporting in the ED Setting 45 mins Hitting the Mark on Compliant OB Coding in ICD-10 - NEW 45 mins Coding for Injections & Infusions 45 mins Medical Terminology Medical Terminology: Part 1 The Basics 40 mins 0.1 Medical Terminology: Part 2 Body Structure & Directional Terminology 40 mins 0.1 Anatomy & Physiology Musculoskeletal System and Connective Tissue 40 mins 0.1 Skin and Subcutaneous Tissue 40 mins 0.1 The Digestive System 60 mins 0.1 The Genitourinary System 70 mins 0.1 Pregnancy, Childbirth, and the Puerperium 40 mins 0.1 Blood, Blood forming organs and the Immune System 50 mins 0.1 The Circulatory System The Respiratory System 50 mins 0.1 The Nervous System 90 mins 0.2 The Eye and Adnexa 60 mins 0.1 The Ear and Mastoid Process 60 mins 0.1 The Endocrine System 90 mins 0.2 ICD-10 Basics/History ICD-10 Basics, Conventions & General Coding Guidelines 110 mins 0.3 ICD-10 Fundamentals ICD-10 Assessing Impact and Learning Fundamentals Business Office Education ICD-10 for the Business Office 30 mins 0.1 ICD-10 Introduction and Project Planning 45 mins 0.1 ICD-10 Documentation Tips and Vendor Readiness 60 mins

17 School of Coding & Documentation Clinical Documentation Improvement Education Clinical Documentation Improvement Course Title Duration IACET CEU Clinical Documentation and ICD mins 0.1 Documentation of Common Diagnoses in ICD-10 Session 1 50 mins 0.1 Documentation of Common Diagnoses in ICD-10 Session 2 35 mins 0.1 Four Key Roles for CDI: Role #1 - CDI Specialists - NEW 60 mins 0.1 Four Key Roles for CDI: Role #2 - Physicians - NEW 60 mins 0.1 Four Key Roles for CDI: Role #3 & #4 - Nurses & Scribes - NEW 60 mins 0.1 Rural CDI Specialist Certificate Program - NEW 3 hours 0.3 CDI-Medical Necessity Queries and E&M 35 mins 0.1 Physician Clinical Documentation Improvement (CDI) Series Clinical Documentation Improvement education is offered through a 6-part webinar education series for Physicians and physician office staff members. The series is provided by Annie Lee Sallee, MBA, RHIT, CPC, CPMA, AHIMA-Approved ICD-10-CM/PCS Trainer and Revenue Cycle Education Specialist and certified professional coder, Dr. James S. Dunnick, MD, FACC, CHCQM, CPC. Webinars are recorded and made available on HTHU.net/physicianICD10/. Course Title Part I CDI Series: ICD-10-CM Chapters 1-4: Infectious & Parasitic Diseases, Neoplasms, Diseases of Blood & Immune Mechanism, Endocrine, Nutritional & Metabolic Diseases Part II CDI Series: ICD-10-CM Chapters 5-8: Mental & Behavioral Disorders, & Diseases of Nervous System, Eye & Adnexa, & Ear Part III CDI Series: ICD-10-CM Chapters 9-11: Diseases of Circulatory System, Respiratory System, & Digestive System Part IV CDI Series: ICD-10-CM Chapters & 18: Diseases of Skin & Subcutaneous Tissue, Musculoskeletal System & Connective Tissue, Genitourinary System, & Symptoms, Signs & Abnormal Clinical or Laboratory Findings, NOS Part V CDI Series: ICD-10-CM Chapters 15-17: Pregnancy, Childbirth, & the Puerperium, Certain Conditions Originating in the Perinatal Period, & Congenital Malformations, Deformations, & Chromosomal Abnormalities Part VI CDI Series: ICD-10-CM Chapters 19-21: Injury, Poisoning, & Certain Other Consequences of External Causes, External Causes of Morbidity, & Factors Influencing Health Status & Contact with Health Services Duration 60 mins 60 mins 60 mins 60 mins 60 mins 60 mins 17

18 School of Long Term Care The School of Long Term Care is designed to meet the needs of Long Term Care facilities and educate team members on areas of best practice, regulatory and industry compliance issues. The education can also be utilized by rural hospital staff with Swing Beds, or those providing care to a high level of senior or aging patients. In addition, HTHU has developed an Annual Education Program for Long Term Care facility staff to match industry regulations and best practice performance guidelines. For more information on LTC Annual Education Programs, see page 10. Course Title Duration ICAET CEU Food Safety and You 35 mins 0.1 Meeting Mobility, Sexual and Nutritional Needs 40 mins 0.1 Meeting Oxygenation, Fluid and Electrolyte Needs 50 mins 0.1 Preventing Blood-borne Infections in LTC: Bloodborne Viruses 30 mins 0.1 Preventing Blood-borne Infections in LTC: Preventing Transmission, Protecting Yourself 30 mins 0.1 Preventing Elder Abuse: Helping Keep Residents Safe 25 mins Preventing Blood-borne Infections in LTC: Engineering Controls and Workplace Practice 30 mins 0.1 Preventing Falls in LTC: Keeping Residents Safe 15 mins Preventing Healthcare-Associated Infections in LTC 40 mins 0.1 Resident Assessment: Physical, Cognitive and Sensory Functioning 40 mins 0.1 Residents Rights: The Art of Caring 25 mins Risk Management: Protecting Patients, Protecting Your Practice 30 mins 0.1 Skilled Nursing Support Courses Activities of Daily Living (ADLs) - NEW 1 hour 0.1 Medical Necessity Documentation - NEW 1 hour 0.1 Skilled Nursing Billing and Coding 1 hour 0.1 Call to Action: Skilled Nursing PBJ: Federal Mandate 1 hour 0.1 Minding Your Qs and Ps (Dealing with Real Life QAPI) 1 hour 0.1 The MDS Item Set is Changing Again 1 hour 0.1 New courses coming in 2018! Antibiotic Stewardship Case Management and Discharge Planning Compliance and Audits Know your CoPs/RoPs Little Known MDS Facts Making 5-Star Work for You Physician Compliance QA and Survey Reducing Antipsychotic Usage SNF Value Based Purchasing The Qs: QRP, QAPI, QM Therapy Medical Necessity Documentation Why is GG important for Future Programming? Some of the live meetings and webinars offered by HomeTown Health are accredited by the National Association of Long Term Care Administrator Boards. For additional information, contact NAB at 1444 I St., NW, Suite 700, Washington, DC , (202) , or For more information on credits, please see the online course catalog or contact Jennie Price at jennie.price@hometownhealthonline.com. 18

19 Swing Bed Training Swing Bed Management, Compliance & Clinical Care One of the challenges that small or rural hospitals face today is a shrinking inpatient census. While providing more resources at the local level, swing beds can strengthen relationships with tertiary facilities. and can improve occupancy and productivity in addition to increasing facility revenue. It is important that hospital leadership understand the specific guidelines related to caring for swing bed patients to get the most out of their program. Comprehensive education and training are needed to address rural swing bed issues and provide the necessary tools for compliance, efficiency and quality, as well as support population health, wellness, and other services. For network, group, or Consortium Swing Bed Program options, please visit Level I: Swing Bed Foundations Focus on Foundations - Setting Up a Swing Bed Program - NEW Focus on Medicare Focus on Compliance Focus on Administration (For C-suite) Level II: Swing Bed Building Blocks Focus on Working with Administration (For Swing Bed Director and IDT) Focus on Skilled Ancillary Services This program clarified a lot of of the regulatory requirements Focus on Financials for our program, provided us us with tools to to use to to be be able to to Focus on Skilled Therapy better track our data, and how to to market to to referral sources. Focus on Physician Certification Compliance 5 CEO Shortcuts to Watching your Swing Bed Program This training has provided us us with a great understanding of of the CMS rules & regulations regarding the SWB Program Focus on SB for Quality Improvement - NEW which has immensely helped our organization to to ensure com- Focus on SB Cost Containment - NEW pliance. We have increased our ability to to serve a larger population of of our community residents preventing them from Level III: Growing your Program - COMING SOON! having to to receive healthcare out of of the county and endure long commutes by by family members to to visit their family From Compliance to Growth member who is is hospitalized. This has been such a positive Marketing your Program program within our community. Best Practices - Activities Programs We have had a Swing Bed program for at at least 10 years. Best Practices - C-Suite Involvement Staff here felt they knew all all they needed to to know about Swing Best Practices - Compliance Bed regulations, documentation, and expectations. This Innovative Quality projects in SNFs, Swing Bed, and RHCs program showed us us we did not and has helped us us see areas Program Succession Planning needing improvement. I I believe it it has also improved patient care. Level IV: Ensuring Continued Success Kerry Dunning offers the following (on-site or via webinar) at a HTH discounted price, either individually to hospitals or built in to Consortium or Network programs. Live Swing Bed Workshops Another powerful training option for a cohort or consortium program is to offer live training workshops that allow hospitals to interact with the team of trainers and share best practice ideas with other hospitals. The RSBM team will plan the Workshop details from start to finish, offering either a half or full day of training for participants. Or, breakout session style trainings can be offered at existing association conferences and meetings. On-Site Visits. Evaluations & Audits Hospitals will benefit from a one-day on site visit and follow up consultations from program experts to help evaluate and audit areas of compliance and make suggestions for improvement. For more information, contact Kristy Thomson at kristy.thomson@hometownhealthonline.com. 19

20 School of Behavioral Health With the emergence of emphasis on behavioral healthcare across the nation, HTHU launched its School of Behavioral Health in Spring This professional development education and training is for the day-to-day application by paraprofessionals working with individuals with mental illness or emotional disturbance. With the growing need for training, HTHU welcomes your requests and feedback for other training topics as we continue to enhance the School of Behavioral Health. Course Title Duration IACET CEU Guidelines for Documentation 60 mins 0.1 CEU Recovery of Persons with Severe and Persistent Mental Illness - NEW 60 mins 0.1 CEU Infection Control - The Basics 60 mins 0.1 CEU HIPAA and Behavioral Health- NEW 60 mins 0.1 CEU HIPAA Privacy 60 mins 0.1 CEU Understanding Recovery - NEW 60 mins 0.1 CEU Mental Health Nursing 60 mins 0.1 CEU Psychotic Symptom De-Escalation 60 mins 0.1 CEU Managing Difficult Patients & Families in Healthcare 60 mins 0.1 CEU Dementia Training for Direct Care Workers This training was developed in partnership with the Georgia Gerontology Society, Alzheimer s Association of Georgia, and HTHU. The set of courses is designed to address the barriers to providing Dementia Training for Direct Care Workers by providing high-quality online training and support materials to support the delivery of quality, comprehensive, person-centered care to people living with Dementia. With funding provided for Course 1 & 2, below, they are offered free of charge to any Georgia healthcare worker willing to take the training, and offer IACET continuing education units by HomeTown Health. To access these courses, please visit Course Title Duration IACET CEU Course 1: Understanding Dementia - The Basics: Memory Loss, Dementia and Alzheimer s - NEW 60 mins 0.1 Course 2: Effective Communication: Strategies for Direct Care Workers - NEW 60 mins 0.1 Additional courses coming in 2018: Dining and Nutrition for Individuals with Dementia Pain Management for Individuals with Dementia Palliative and End-of-Life Care for Individuals with Dementia Prevention and Reporting of Abuse for Individuals with Dementia Reduction of Preventable Hospitalization for Individuals with Dementia Requirements for Dementia Care Training Tying Dementia into QAPI 20 Funding for the free courses provided by the Georgia Gerontology Society 2018 Addressing Barriers to Providing Dementia Training for Direct Care Workers Grant.

21 Custom Student and Educator Program Meeting the Needs of Facilities, Students and Teachers HTHU s Custom Student & Educator Programs offer education to future healthcare workers and students in a variety of healthcare or health science education settings. Through online education hands-on training with our hospital and facility partners, students will build the knowledge necessary to pursue a career in this fast-paced and ever-changing industry. Together with educators, we build a custom program that meets the needs of both students and instructors. Students are able to build a transcript and print certificates of completed IACET accredited education to contribute to their portfolio, while broadening their knowledge base. Instructors and teachers are provided supplemental courses that support their curriculum, with online administrator access to manage students, and monthly usage and grade reports. The program also includes a custom dashboard for the school, and administrator training for instructors. For organizations with an existing Learning Management System in place, we can work with you to help author and upload new course material. In addition, with a shared goal of building the future healthcare workforce, HomeTown Health University also offers some stateapproved Healthcare Science End of Pathway Assessments, and can work to develop these programs with others. HTHU can work with students and educators in a variety of settings, such as: High School Health Science Programs College and Career Academies County Boards of Education Charter Schools/Cohorts Technical or Vocational Colleges STEM Academies A Variety of Healthcare Education Options Clinical Roles: Nursing, Diagnostics, Allied Health, Patient Care, Therapeutic Services School of Clinical and Staff Compliance: Healthcare Competency School of Physician Office Education School of ICD10 Coding & Documentation: Anatomy & Physiology, Medical Terminology School of Long Term Care Certifications from the National School of Applied Telehealth Health Information Technology, Biotechnology, STEM School of Health Information Technology Certifications from the National School of Applied Telehealth Computer Skills School of Clinical and Staff Compliance, Environment of Care Financial Services, Healthcare Accounting, Health Information Management School of Revenue Cycle Management Certification paths in Patient Financial Services including Patient Access, Billing Certification, & Financial Counselor for the hospital/physician office School of ICD10 Coding & Documentation Healthcare Management & Advocacy Leadership and Management Courses Performance Management Board Training Program courses For more information about a custom program for your organization, and for other resources available for students and educators, visit 21

22 Hospital Board Governance Program HTHU s Board Member Training Certification Program was created to train hospital board members and members of the C-suite in the critical areas needed to govern and lead in today s ever-changing hospital environment. A key to a hospital s future success lies greatly in the governance by its board and trustees. It has become a role that demands active participation by members who understand the hospital environment and are committed to the community served. The role is full of challenges, with members facing legal, ethical, and regulatory decisions in a highly evolving industry. Ongoing changes make it critical that hospital boards are provided with ongoing education to provide direction and oversight for the hospital. On-Demand Online Courses Our Hospital Board Governance courses cover six main subject areas: Board Appointments and Accountability, Financial Responsibility, Relationships, Compliance, Grant Management, and Strategic Planning. Board members and executives are offered an menu of curriculum choices that cover the critical components of governance for the hospital. If the certification program option is selected, a facility s board can also work towards earning the Hospital Board Governance (HBG) Certification upon completion as a group. Live Board Training Participation in the Board Training program includes invitations to education provided at various HomeTown Health Annual Conferences. It also provides exclusive invitations to join other various events during the year. Note that some live board training sessions can provide face-to-face education credit from the American College of Healthcare Executives (ACHE). For more information on a subscription to the Hospital Board Governance Program, please visit Category Course Title Presenter Governance, Board Duties and Activities HomeTown Health LLC Liability, & Experts Answer your FAQs: Board Meetings Morris, Manning, & Martin, LLP Accountability Liability for Hospital Directors and Officers HomeTown Health LLC Finances and Fiduciary Responsibility Experts Answer your FAQs: Board Accountability Morris, Manning, & Martin, LLP Hospital Reimbursement 101 for Board Members (CAH or PPS) - NEW HomeTown Health LLC The Payor Mix Experts Answer your FAQs: Audit Opinions Statement of Finances of Closure Hospital Financial Benchmarks to Survive HomeTown Health LLC Morris, Manning, & Martin, LLP HomeTown Health LLC HomeTown Health LLC Relationships Rural Hospital CEO Selection - NEW HomeTown Health LLC Compliance, Regulations, & Contracts Legislation, Advocacy and Grassroots - NEW ABCs of Regulatory Agencies & Surveying Bodies Experts Answer your FAQs: Compliance Stark Reality: Dollars & Sense Employment Liability & Legal Update Privacy Risk, Cyber Risk and EHR Law The Role and Responsibilities of a Hospital Compliance Officer - NEW HomeTown Health LLC HomeTown Health, LLC Morris, Manning & Martin, LLP Morris, Manning & Martin, LLP HTH/Morris, Manning & Martin, LLP Morris, Manning & Martin, LLP Morris, Manning & Martin, LLP Supplemental Compliance Officer Training Series Managing Hospital Compliance and Annual Compliance Planning - NEW Morris, Manning & Martin, LLP Quarterly Compliance Officer Training Series - NEW HTH/Morris, Manning & Martin, LLP Grant Management Grant Management for Hospital Boards - NEW HomeTown Health, LLC Strategic Planning Strategic Planning for Rural Hospital Boards - NEW HomeTown Health LLC 22

23 Healthcare Solutions Free Training Center HTHU s Healthcare Solutions Free Training Center is a great place to find solutions to many of your healthcare needs on The solutions you will learn more about in the free training center can help improve payer reimbursement, cut operating costs, improve bottom line results, improve long term financial viability, and aid in a number of other common challenges for providers. Many of the courses are provided by Business Partners in the HomeTown Health network: trusted service providers with experience and commitment to rural hospitals and facilities. Take advantage of the healthcare solutions provided in our free training center today! Training Topic Surviving the Storm: Best Practices for Hospitals to Rescue Revenue through Process Improvements ED Revenue Cycle Review Lean Techniques: How Hospital Systems Can Implement Lean Strategies Before & During a Capital Improvement Security Strategies for IT The Changes Faces of Self-Pay Patients Telehealth: The Good, The Bad & The Lovely Chronic Care Management: Primary Care Practices Meeting the Triple Aim & Getting Paid For It Leading Revenue Cycle Change & Aspirational Leadership Assisting the Uninsured through Technology ACA Triple Aim and Post-Acute Services Transitions of Care Programs & Considerations Why Case Management is Critical To Hospital Success Capturing Lost Revenue Through Aggressive Denial Management Solutions for Physician Recruitment during a Shortage Are You Getting Paid What You Are Owed? What Keeps You Up at Night? Risks Hospital Leaders Fear Increase Cash Flow Through Telecom Expense Management The Impact of Telemedicine on Rural Healthcare: Prepare to Launch Webinar Presented By Availity Bolder PPS CDH Partners Envision FFAM360 GPT HMA HRG IHMS Kerry Dunning, LLC MCG MedPerformance MedPerformance Pinnacle Health Group Quadax Sterling Seacrest Partners Wireless Women s Telehealth HTHU adds additional courses to the Free Training Center regularly, so make sure to visit for additional offerings. 23

24 Special Topic & Monthly Webinars Regular Series and Special Topic Webinars In the fast-paced, ever-changing world of healthcare, HTHU offers many special topic webinars to address these topics in a timely fashion through both regular monthly or quarterly series, or through Special Topic Webinars. If you are unable to attend the live webinars, recordings are located online for easy access. If there is a special topic that you would like to see covered by HomeTown Health, please contact a member of HTHU, and requests will be forwarded to the Webinar Planning Team for consideration and inclusion. Monthly Georgia Medicaid Update: First Wednesday of each month; 10:00 am - 11:00 am EST For Georgia HomeTown Health Member Hospitals; or by invitation. For recordings or questions please contact hthtech@hometownhealthonline.com. Monthly Medicare Update and Training: Second Wednesday of each month; 10:00 am - 11:00 am EST For School of Revenue Cycle Subscribers/ Member Hospitals - all states; or by invitation. Recordings listed in the School of Revenue Cycle Management. Contact hthtech@hometownhealthonline.com for details. Florida Rural Hospital Webinar; Fourth Wednesday of each month; 11:00 am - 12:30 EST / 10:00 am CST For all Florida Rural Hospital Members and CAH/FLEX Collaborative Hospitals. Contact Susannah Cowart at susannah.cowart@hometownhealthonline.com for details. Quarterly Iowa Medicaid CMO Updates; Dates posted on program dashboard. By invitation for Iowa hospital program participants. Recordings listed on the program dashboard. Contact hthtech@hometownhealthonline.com for details. Quarterly Critical Access Hospital Reimbursement Webinars; Dates announced via . By Invitation and for hospitals members. Recordings listed in the School of Revenue Cycle Management. Contact hthtech@hometownhealthonline.com for details. Quarterly Coding and ICD-10 Update Webinars; Dates announced via . By Invitation and for hospitals members. Recordings listed in the School of Coding & Documentation. Contact hthtech@hometownhealthonline.com for details. Quarterly Compliance Updates; Dates announced via . By Invitation and for Annual Education and Board Training Program subscribers. Recordings listed in the School of Quality and Compliance and Board Training Program Dashboard. Contact hthtech@hometownhealthonline.com for details Quarterly Rural Health Clinic Billing & Compliance Webinars; Dates announced via . By Invitation and for HomeTown Health Member Hospitals and School of Physician Office subscribers. Recordings listed in the School of Physician Office Education. Contact hthtech@hometownhealthonline.com for details Business Partner Webinars; Scheduled Fridays at 10:00 am EST Business Partner webinars are available at no cost and are recorded and listed in the Healthcare Solutions Free Training Center. Please see the HomeTown Health event calendar for upcoming Business Partner webinars, or contact Meghan Williams at meghan.williams@hometownhealthonline.com. Other Grant, Consortium, and Program Webinar Series Various Webinar series are offered through grant programs and are listed on program specific dashboards. Looking for your program page? View the Grant Programs page on the online Course Catalog at or contact Jennie Price at jennie.price@hometownhealthonline.com. 24

25 Other Education Other HomeTown Health Education Information about the following educational events can be found online at ww.hometownhealthonline.com. Annual Conferences HomeTown Health hosts three annual conferences during the Spring, Summer (Florida) and Fall for member hospitals and invited guests. Some education at the conferences can be IACET, ACHE, AHIMA, AAPC or NAB approved. Workshops and Boot Camps A variety of live education is provided during the year for more specific hospital needs, including HR, Revenue Cycle/Revenue Integrity, Health Information Technology, CNO/Case Manager, Board Training, Critical Access, and others. On-Site Hospital Training & Consultation HomeTown Health staff performs hospital site specific training and education in areas such as Strategic Planning, Visioning, Customer Service, Revenue Cycle, Chargemaster Evaluations, Town Hall moderations or presentations, and many other topics. Executive Leadership Program The HomeTown Health Executive Leadership Program is designed to equip emerging leadership candidates with the tools necessary to become future Senior Executives, Senior Managers, & Directors. With a focus on Leading Yourself, Leading the Business, and Leading Others, participants develop personal management skills and a better understanding of the changing healthcare industry to help meet the need for strong leaders in healthcare. Leadership class nominations are accepted in December and the program begins each year in January. Leading Yourself: Personal Development Before you can effectively lead others, you need to be able to lead, and know, yourself. To help you stand out in your organization and in your industry as a leader, the program will begin with a discussion on individual leadership skills and goals for the program, and strategic career planning. The class will also come together during the summer for a Leadership Retreat for additional education in personal strengths and weaknesses, personality profiles, goal setting, and CEO qualifications. Leading The Business: Healthcare Industry Training Participation in various live HomeTown workshops, often outside of the primary area of current positions, to help participants gain cross departmental knowledge of the many facets of healthcare. This includes workshops held for groups such as Human Resources, Nursing Leaders, Health IT, CEO Day at the Capitol, or Revenue Cycle. It also includes participation and special leadership class breakouts at both Spring and Fall Conference, including closed leadership class discussions led by Jimmy Lewis to learn about key issues affecting hospital transformation, as well as personalskills and strategic planning. Two additional leadership class sessions will be held throughout the year. Leading Others: Management Skills Development through the HarvardManageMentor Program Ongoing online self paced course material made available through the Harvard ManageMentor program, Harvard Business Publishing s on demand leadership development resource. 6 areas of focus will be included in either Leading Others or Leading Your Business. Following the online training and homework application, the class will work through a shared discussion led by a HMM mentor via webinar. For more information about any of these programs, please contact Jennie Price at jennie.price@hometownhealthonline.com. 25

26 Accreditation Accreditation HomeTown Health, LLC has been accredited as as an an Authorized Provider by by the the International Association for for Continuing Education and Training (IACET). In In obtaining this accreditation, HomeTown Health has demonstrated that it it complies with the the ANSI/IACET Standard which is is recognized internationally as as a a standard of of good practice for for education. As As a a result of of their Authorized Provider status, HomeTown Health offers IACET CEUs for for its its programs that qualify under the the ANSI/IACET Standard. Who accepts the IACET CEU? Accredited Education from the International Association for Continuing Education & Training (IACET) is pre-approved by a number of professional organizations for credit. Some of the more common organizations are provided below, but you can view a full list online at American Association of Respiratory Therapy National Board for Certification in Occupational American Board of Medical Microbiology Therapy, Inc. (NBCOT) American Society for Clinical Laboratory Science National Council for Therapeutic Recreation American Society for Quality Certification American Speech-Language-Hearing Association National Registry of Emergency Medical Board of Certified Safety Professionals Technology (EMT) The Child Care Development Associate National National Registry of Microbiologists Credentialing Program National Society of Professional Engineers Clinician s View (Occupational, Speech, and Physical Society for Human Resources Management Therapy) State of Georgia, FL and Iowa Board of Professional Federal Emergency Management Agency Engineers Georgia, Massachusetts and Ohio Board of Nursing The American Association of Integrative Medicine Georgia Professional Standards Commission The American College of Forensic Examiners Human Resources Certification Institute (for their Institute Professional in Human Resource Designation) The American Council on Pharmaceutical Education National Association of Rehabilitation Professionals The American Psychotherapy Association in the Private Sector The International College of The Behavioral Sciences National Association of Social Workers The National Board for the Accreditation of Occupational Therapy (NBCOT) In addition, specific courses and live education offered by HomeTown Health and HTHU can be accepted by other organizations for continuing education credit, including but not limited to: National Association of Long Term Care Administrator Board (NAB): See School of Long Term Care State Nursing Boards: See School of Nursing Continuing Education for more information American College of Healthcare Executives (ACHE): pre-approved education offerings available at various live events; See Hospital Board Governance Program. If you have questions about accreditation of education, or for credit acceptance from another organization, please contact Evelyn Leadbetter at evelyn.leadbetter@hometownhealthonline.com. 26