McKay (IPCU & male HDU) Concord Centre for Mental Health

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1 McKay (IPCU & male HDU) Concord Centre for Mental Health Executive Leader: RELEASING TIME TO CARE Project Leader: Project Implementation Facilitator: Ward Leader: Ward Team: Ms Clair Edwards Mr. Lance Takiari Mr. Andrew Ng Ms Margaret Thomas Mr. Hardik Thakkar Ms Glenda Rigby Mr. Bhavin Rai Mr. Stephan Maudave Mr. Zarko Djekic

2 Update Fortnightly meeting with steering committee. Project introduced to staff, Regular meetings with staff. Project plan, communication plan, Gantt chart created and will be reviewed and updated. SharePoint created for project and mental health intranet project page created. Patient feedback survey. Ward vision completed with contribution from staff. Foundation modules commenced and working party created for each module. Visits from senior executives to be organised next week.

3 Progress Update from (McKay Team) Start-up checklist p58-59 PLG completed Senior leadership visits scheduled Not started (X), In Progress,(I) Complete (Y) I Key wins / Aha moments / ideas to share / issues Communications Plan completed Ward Vision completed Y Y Measurement baseline data collected, SMART goals set Y Increasing direct care time, reduce seclusion rates by 10% Activity Follows % DCC and Waste Walks Y Included in the presentation. Project Plan completed and & team meetings proceeding Equipment purchased KHWD 10 point checklist progress WOW 10 point checklist progress PSAG progress Other modules Y I I I I I

4 Activity Follow

5 Vision Statement

6 Project Plan & Steering Committee

7 Communication Plan Target Audience Key Message/ Content Medium Responsible Timing and frequency Recurrent Communication Clair Edwards/ Lance Takiari and Andrew Ng Project Progression, Changes occurring on the ward, Budget, Milestones , Face to face during project meeting and Senior nurses council meeting, Status report Hardik and Margaret Stat to Fortnightly McKay s Staff Project Progression, Changes occurring on the ward, Feedback/ opinion Face to face during ward meeting Hardik, Glenda, Bhavin, Stephan and Zarko Stat to Fortnightly Intra-Project team Project progression, Task completed, Feedback from ward staff, relevant issues Face to face during project meeting and on the ward, calls, , SharePoint Members of the project team Stat to Fortnightly Qualitas Consortium s team Project progression, advice, relevant issues, other resources, Milestones Webinar, Face to face during training, Members of the project team Stat to Monthly Senior Nurses from other wards Project progression, Milestones and advantages of implementing the project on other wards as well. Face to face during senior nurses council meetings Clair Edwards/ Lance Takiari, Andrew Ng and Hardik Thakkar Monthly Clients Project plan, Project progression, Feedback Face to face during community meetings, Posters on the ward and nursing counter notice board. Hardik, Glenda, Bhavin, Stephan and Zarko Stat to Monthly Carers Project plan, Project progression, Feedback Posters in the visiting area Hardik, Glenda, Bhavin, Stephan and Zarko Stat PRN Communication Engineering department/ Handy man Ward alteration Calls, , Face to face Hardik, Glenda, Bhavin and Stephan PRN during PSAG and WOW modules Genevieve Watt (Quality and Risk Manager) SharePoint setup, Data collection Calls, , Face to face Hardik and Margaret PRN Maria Vassili (Ward Secretary) Ordering of stationaries and stock, Changes occurring on the ward Calls, , Face to face Hardik, Glenda, Bhavin, Stephan and Zarko PRN during the WOW module

8

9 KHWD Focus Measures Seclusion Restraint HONOs Aggression Staff Well-Being Staff Injuries Unplanned Leave KHWD working party with 6 staff Base line data collection Smart Goals Increase direct care time to 31.25% by 01/12/14 Reduce seclusions by 10% by 01/12/14 MHCoPEs Carer feedback Patient Feedback Activity Follow

10 KHWD

11 Pre WOW Photos

12 Pre WOW Photos

13 Pre WOW Photos

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