Saturday, April 28, 2018: Endoscope Reprocessing Workshop

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1 Saturday, April 28, 2018: Endoscope Reprocessing Workshop Workshop Lecture: Endoscopes 2018 Speaker: Cori Ofstead, Ofstead & Associates (Repeating 8am 9am; 12pm 1pm) This lecture program will focus on current information and recent studies relating to endoscope reprocessing and will introduce concepts that will be practiced in the labs. Review current issues in endoscope reprocessing Discuss challenges facing endoscope reprocessing systems Identify issues and strategies for improvement in endoscope reprocessing Cori Ofstead: As an epidemiologist with 25 years of experience, Ofstead leads a team that designs and conducts real-world studies. She worked as a hospital laboratory technician during college. She has a public health degree from the University of Minnesota, where she serves as a preceptor for public health students. Ofstead completed graduate coursework at Johns Hopkins and Walden Universities, and earned an MSPH after serving as a visiting scholar at Mayo Clinic. She serves as a reviewer for five journals. Ofstead is an active IAHCSMM member, and her research is cited in guidelines published by AORN, SGNA, AAMI and the CDC. Workshop Lab Session: Leak Testing This program will provide information and experiences related to manual leak testing, both wet and dry. Note: The program will eliminate automatic leak testers to enhance process learning. Demonstrate wet and dry methods of leak testing Demonstrate how to determine the leak tester is performing correctly Discuss generic principles of leak testing Workshop Lab Session: Brushing the Right Way This program will provide attendees with information on proper brush selection and brushing technique. Attendees will be provided hands-on experience in proper brushing technique. Demonstrate how to select the correct brush Outline steps/techniques for proper brushing Describe when to clean or dispose of brushes Workshop Lab Session: Endoscope Inspection Processes Inspection is a critical part of endoscope reprocessing. Attendees will review inspection processes and be provided with experience using lighted magnifiers, borescopes and cleaning verification systems. Identify current standards and guidelines for performing inspection with magnification and cleaning verification testing Inspect endoscopes using different types of magnifiers and borescopes Perform cleaning verification and data collection using ATP monitors, different types of protein tests, hemoglobin tests and combination test strips

2 Workshop Lab Session: Tips for Successful Use of Automated Endoscope Reprocessors (AER) This session will examine the operator s role in automated endoscope reprocessor (AER) use. Attendees will be provided with general AER maintenance and operation information as well as tips to help ensure a successful process. AER units will be available for specific demonstrations and practice. Identify current standards and guidelines state regarding AER, automated cleaning cycles, testing, and other processes Review quality parameters for AER operation: ensuring proper connections, testing HLDs, documentation, water quality, PMs Demonstrate proper PPE for operation and removal from AER Workshop Lab Session: Drying and Storage Thorough drying is a crucial component of endoscope reprocessing and storage and transport activities can result in unsafe endoscopes. This program will explore strategies to reduce the risk of providing an unsafe endoscope. Attendees will use a variety of techniques and equipment to develop good work practices for endoscope drying, storage and transport. Identify the current standards and guidelines for flexible endoscope drying, storage and transport requirements Demonstrate drying techniques using various equipment and products Demonstrate proper placement of endoscopes in drying cabinets

3 Saturday, April 28, 2018: Educators Forum Education Update Speaker: Natalie Lind and Patti Koncur, IAHCSMM 1 hour (12pm 1pm) The IAHCSMM Educators Forum provides individuals involved in CS education with updates on CS education and information on teaching techniques. This session will provide an update on the overall education efforts of IAHCSMM. Review changes that have impacted CS education Discuss educational resources Review CS education needs Patti Koncur: Koncur is the Education Specialist for IAHCSMM. She has over 40 years of experience in healthcare Central Service/Sterile Processing, Material Management, Operating Room and related fields, specializing in redevelopment of CS/OR systems in multiple healthcare facilities. She has over 30 years of experience in consulting, both for healthcare facilities and healthcare industry products development. Koncur is a national speaker and has published and authored on CS/OR/Infection Prevention topics. Natalie Lind: Lind is the Education Director for IAHCSMM. She has over 35 years of experience in the Central Service/Sterile Processing profession. Along with extensive experience in healthcare facilities, she served as Program Director for a CS college program. Lind has presented both nationally and internationally. She has published over 200 articles on a wide variety of Sterile Processing-related topics and has served as co-editor on several IAHCSMM publications. Lind is the recipient of several awards, including International CS Educator of the Year, the Excellence in Technical Education Award, and three IAHCSMM President s awards. In 2012, Lind was listed in the Who s Who in Infection Prevention. Gamification Speaker: Jon Wood, IAHCSMM 1 hour (Repeating twice) Gamification is defined as the application of typical elements of game playing to other areas of activity, specifically to engage users in problem solving. Gamification can be applied to CS educational activities to enhance learning. Define gamification Discuss how gamification can be applied to CS education Review examples of CS-related games and learning activities Jon Wood: Wood holds a Bachelor of Applied Arts and Sciences degree from the University of North Texas. He launched his healthcare career in the U.S. Navy, working as a hospital and battlefield corpsman and surgical technologist from 1997 to From 2002 to 2013, he worked for Children s Medical Center Dallas as a surgical technologist at Pavilion Surgery Center and, eventually, as Manager of Sterile Processing. He was then employed as Regulatory and Quality Improvement Specialist [high-level disinfection (HLD) and Sterilization] for University of Colorado Health. In that role, he served as the HLD content expert for more than 70 ambulatory clinics in the metro Denver area. Currently, Wood is a member of the IAHCSMM Education team where he serves as a Clinical Educator.

4 Teaching Tips for Successful Educators Speaker: Sue Klacik, IAHCSMM 1 hour (Repeating twice) Successful educators always strive to enhance their skills. This presentation will address tips and techniques to enhance classroom, planning, and delivery skills. Explain the importance of planning Discuss techniques for enhancing learner involvement Discuss strategies to keep abreast of industry changes Susan Klacik: Klacik is a Clinical Educator for IAHCSMM. She has been the IAHCSMM representative to the Association for the Advancement of Medical Instrumentation (AAMI) from 1997 to present, serving as the voting member of key committees and co-chair of two committees. She has over 35 years of experience managing in Central Service, has been a CRCST since 1980 and an instructor in the field since She holds a Bachelor s Degree in Business Administration. Klacik is an international speaker on CS topics and a published author, and currently serves on the AORN Guidelines Advisory Board.

5 Saturday, April 28, 2018: Hands-On Labs and Workshops The Role of SPD in Reducing SSI Related to Power Tools and Endoscopy Equipment Speaker: Gregory Agoston, Stryker Pro Care Service, Inc. 1 hour (Repeating 9am 10am; 10:15am 11:15am; 1pm 2pm; 2:15pm 3:15pm; 3:30pm 4:30pm) Attendees of this workshop will increase their knowledge of the care and handling of surgical power tools and endoscopic video equipment. This program will emphasize proper inspection techniques and the role the SPD plays in reducing surgical site infections (SSIs) related to this equipment. Understand the proper steps for decontaminating, inspecting and sterilizing surgical power tools Understand the proper steps for decontaminating, inspecting and sterilizing endoscopic video equipment and instruments Understand the connection between poor processing techniques and SSIs Gregory Agoston: Agoston earned a B.S. and M.B.A. from the University of Dayton in Dayton, Ohio. In 2014, he became CCSVP certified by IAHCSMM. Over the past 20 years, he has worked in the medical device service industry. He currently serves as Senior Strategic Account Manager for Stryker ProCare Service. Prior to this, he worked for both Karl Storz Endoscopy and Cardinal Health. Agoston has supported IAHCSMM by presenting at IAHCSMM Conferences and state chapter meetings, and he contributed to the revision of IAHCSMM s Central Service Technical Manual, Eighth Edition, and the new Endoscope Reprocessing Manual. The Value of Channel and Lumen Inspection Speaker: Kevin Stephenson, SP Concepts 1 hour (Repeating 1pm 2pm; 2:15pm 3:15pm; 3:30pm 4:30pm) Advancements in borescope technology now allow for visual inspection of endoscopic channels and surgical instrument lumens. Clinical data and multi-center surveys have documented that the majority of channels and lumens are still dirty after traditional reprocessing and decontamination. This lab offers education on the processes and guidelines advocated by the national organizations, along with reviews of relevant FDA safety bulletins, CDC protocols and manufactures instructions for use (IFU) relevant to inspection of channels and lumens. Participants will receive hands-on education using different types of borescopes to inspect endoscopic channels and surgical instrument lumens. Learn the national organizations (ANSI/AAMI, AORN, CDC, FDA & SGNA) guidelines and processes pertaining to visual inspection Review FDA safety communications pertaining to dirty endoscopic channels and surgical instrument lumens, along with manufacturers IFU that recommend the use of lumen inspection Review clinical data that documents the benefits of inspecting channels with borescopes Discuss the different types of borescopes that are available on the market Experience firsthand borescope inspection of endoscopes and surgical instrument channels Kevin Stephenson:

6 Critical Thinking Situation Analysis Speaker: Sandy Reilly, 3M 1 hour (Repeating 9am 10am; 10:15am 11:15am; 1pm 2pm; 2:15pm 3:15pm; 3:30pm 4:30pm) Critical thinking is a developed tool that, when practiced, can help minimize errors, strengthen dialogue and team work, and build efficient and effective departments. This session will use two simple tools, a scenario analysis and participation question guide, to dive into preemptive and reactive scenarios that occur in daily life and within a Sterile Processing environment. The goal is to participate within a scenario analysis, use open-ended, supportive questions and be an active team member to evaluate an event, identify steps involved during the event, and discuss options taken or missed. When used in a brief team setting, this tool helps provide critical thinking guidelines for team members to follow. Define critical thinking as it relates within a Sterile Processing environment Present and practice a simple tool to examine situations Provide a safe questioning technique to involve team members in critical thinking and communication development Discuss the activity as a group to qualify the practice for teams Sandy Reilly: Coaching: It s Not Just for Sports Speaker: Nola Bayes, Sanford Health 1 hour (Repeating 9am 10am; 10:15am 11:15am) This workshop will discuss the concept of professional coaching and examine why everyone is a coach and why everyone needs a coach. All too often, we look for someone else to solve problems and answer questions when only we have the answer. Participants will have the opportunity to practice some real-world coaching strategies and leave with fresh ideas to enhance their performance at work. Define the role of a coach in today s society Explain how coaching can enhance career satisfaction and personal satisfaction Discuss and practice coaching strategies that can be incorporated into one s day Develop a plan to address the feeling of powerlessness in the job Nola Bayes: Bayes is a seasoned leader with 30 years of experience in acute care and ambulatory settings. She is an IAHCSMM member and a member of several AAMI working group sterilization committees that are developing sterilization standards. She is an independent coach, consultant and educator who has published numerous articles and lectured extensively. Bayes serves as Director of Physician Development at Sanford Health System Fargo Region in Fargo, N.D.

7 Advocacy Workshop Speaker: Josephine Colacci, IAHCSMM 1 hour (Repeating 1pm 2pm; 2:15pm 3:15pm; 3:30pm 4:30pm) This interactive workshop with IAHCSMM s Director of Government Affairs and Advocacy Committee members will provide an opportunity for attendees to ask questions and learn more about IAHCSMM s advocacy efforts. This workshop will explain how a bill becomes law at the state level and offer insight into how bills are drafted. Workshop presenters will also explain to chapter members how to become prepared for legislative efforts in their state. The process of sending legislative action alerts will also be discussed. Explain how a bill becomes law at the state level Discuss how a bill is drafted Explain how chapters can be prepared for legislative efforts Discuss the process of sending legislative action alerts Josephine Colacci: Colacci, Esq., has served as IAHCSMM s Director of Government Affairs since Prior to IAHCSMM, she spent two years as the Government Affairs Manager for the Association of perioperative Registered Nurses (AORN). For four years, she was a healthcare lobbyist in the Colorado General Assembly. She has been a volunteer for Colorado Legal Services for 12 years. She serves as the Chair of the Economic Development Commission for the city of Golden, Colo., and is a board member on the Golden Urban Renewal Authority. Colacci is a licensed attorney in Colorado, Washington, D.C., and Wyoming. First-Time Attendee Orientation Speaker: Patti Koncur, IAHCSMM 1 hour (Repeating 9am 10am; 2:15pm 3:15pm) Whether you are a first-time attendee or would just like to freshen your knowledge on IAHCSMM conference offerings, we invite you to join IAHCSMM staff for an orientation. This workshop will help attendees navigate the conference and make the most of its many educational and networking opportunities. Identify basic conference navigational information Review online handouts, attendance certificates and online access Discuss strategies for making the most of educational and networking opportunities Develop a plan for learning, networking and fun Patti Koncur: Koncur is the Education Specialist for IAHCSMM. She has over 40 years of experience in healthcare Central Service/Sterile Processing, Material Management, Operating Room and related fields, specializing in redevelopment of CS/OR systems in multiple healthcare facilities. She has over 30 years of experience in consulting, both for healthcare facilities and healthcare industry products development. Koncur is a national speaker and has published and authored on CS/OR/Infection Prevention topics.

8 Writing Workshop Speaker: Julie Williamson 1 hour (Repeating 10:15am 11:15am; 1pm 2pm) Many individuals are interested in writing for publication, but are challenged to identify a topic and narrow its scope. This session will help participants identify a timely topic (or multiple topics), determine an article angle that is best suited to their knowledge and expertise, and uniquely tailor it to their intended audience (technicians, managers, educators, surgical services, infection prevention, etc.). Attendees will also receive handouts and lessons to assist with brainstorming and writing/editing processes. The workshop will conclude with a brief Q&A session. Learn effective brainstorming techniques for identifying timely, interesting article topics Learn how to narrow the focus of a topic and find a uniquely tailored story angle that is best suited to their own experience, interest and skill sets Develop at least one solid article topic and, perhaps, even a brief outline to begin an article for publication Julie Williamson: Williamson, BA, has served as IAHCSMM s Editor since 2000 and now serves as IAHCSMM s Communications Director. She holds a Bachelor s Degree in Journalism and has had hundreds of articles published on topics related to Central Service, Surgical Services, Infection Prevention and Materials Management. In her role as IAHCSMM s Communications Director, she writes, coordinates and edits articles for Communiqué and Central Source; researches, writes and edits articles for various healthcare journals and trade publications; drafts press materials; manages mass communication initiatives; and mentors up-andcoming authors and editorial contributors. International Forum; CS Around the World Speaker: Natalie Lind and various International Ambassadors 1 hour (3:30pm 4:30pm) Have you ever wondered how sterile processing is performed in other countries around the globe? Join us for an overview of CS/sterile processing practices in different countries, and explore similarities and differences in job responsibilities and the way tasks are performed. Identify similarities in CS responsibilities in various countries Discuss challenges faced by CS departments around the world Natalie Lind: Lind serves as Education Director for IAHCSMM. She has over 35 years of experience in the Central Service/Sterile Processing profession. Along with extensive experience in healthcare facilities, Lind served as Program Director for a CS college program. She has presented both nationally and internationally. Lind has published over 200 articles on a wide variety of CS topics and has served as co-editor on several IAHCSMM publications. Lind is the recipient of several awards, including International CS Educator of the Year, the Excellence in Technical Education Award, and three of IAHCSMM s President s awards. In 2012, she was listed in the Who s Who in Infection Prevention.

9 Visual Inspection vs. Validated IFUs Speaker: James Schneiter, Novo Surgical 1 hour (Repeating 9am 10am; 10:15am 11:15am) When it comes to sterile processing, the most misused and misunderstood word in our industry right now is validated, particularly when it comes to reprocessing instructions for use (IFU). The majority of reusable instrument manufacturers state that their IFU have been validated; however, when you read the IFU, all that is actually stated is that the instruments were sterilized at a given temperature, time and pressure. In most cases, the cleaning instructions themselves have not been validated to test whether or not the instruments were free of bioburden -- and more importantly, biofilm -- prior to sterilization. Cleaning IFU that rely on visual inspection and that have not been validated are a hidden patient safety issue. This presentation will teach how to minimize patients risk of a surgical infection by following industry recommendations to only use instruments whose cleaning and sterilization IFU have been validated using FDA validation testing protocols. Understand the importance of your role in the care and handling of micro instruments Understand the importance of the CS department in patient safety, surgeon satisfaction and cost containment Discuss the what s and why s of the inspection process for microsurgical instruments Identify instrument issues with various microsurgical instruments James Schneiter: Schneiter joined American Hospital Supply Corporation in He served in numerous management positions within several different divisions of AHSC until leaving in 1986 to start his own company. For the past 32 years, Schneiter has been the president and owner of America s MedSource, Inc. (AMS) which is in the business of designing, developing, licensing and marketing implantable access devices, central venous catheters, dialysis catheters and systems for patients with cancer, pleural effusions, ascites and other chronic, long-term illnesses. AMS also designs, develops and licenses innovative, validated laparoscopic and neuro-surgical instruments that are designed to reduce the risk of patient harm and improve patient outcomes. Schneiter holds numerous U.S. and foreign patents, patent applications, trademarks and copyrights for his medical devices and instruments. He has been involved in numerous IDE filings, FDA product approval meetings, hospital and office-based clinical trials, 510(k) filings and independent laboratory studies. Rigid Endoscopes Speaker: Lenny Jordan, STERIS Inc. 1 hour (Repeating 1pm 2pm; 2:15pm 3:15pm; 3:30pm 4:30pm) Rigid endoscopes are anything but strong. In fact, despite its name, a rigid endoscope is very fragile, and has a very hard life. This session will include lessons on construction, sterility and durability, as well as the cause, effect and prevention of damage and other issues commonly seen in rigid endoscopes. Once those basics are covered, the second half of the program will feature hands-on and interactive stations to demonstrate the performance quality checks on endoscopes. Lenny Jordan: Jordan is responsible for the Surgical Device Division of IMS, including rigid endoscopes, video equipment, robotic scopes, power equipment and ophthalmic instruments. He attended East Tennessee State University where he studied Business Management. He is also a graduate from the Buckley School of Public Speaking and is a member of both AORN and AAMI. Jordan has been with IMS since December 1995, and before moving into his current role, previously served as Executive Vice President of Key Accounts.

10 Obtaining and Maintaining IAHCSMM Certification: A User s Guide for You and Your Staff Speaker: Nick Baker, IAHCSMM 1 hour (Repeating 9am 10am; 1pm 2pm; 3:30pm 4:30pm) Understand the importance of IAHCSMM s accredited certification Learn the process of preparing for, attaining and maintaining IAHCSMM certification Learn about recent and upcoming changes in regard to IAHCSMM s certification and re-certification processes Understand how to better navigate the IAHCSMM website in relation to certification and recertification IAHCSMM s Certified Endoscope Reprocessor Program: How Certification Exams are Developed Speaker: Nick Baker, IAHCSMM 1 hour (Repeating 10:15am 11:15am; 2:15pm 3:15pm) Understand the purpose and goals of certification testing Understand the process of developing a certification exam Learn the process of ongoing maintenance for a certification exam Understand the scope and intent of IAHCSMM s CER program Best Practices for Cleaning Cannulated Instruments and Endoscopes to Reduce the Risk of Cross Contamination Speaker: Robert Dybec, Ruhof Inc. 1 hour (Repeating 9am 10am; 10:15am 11:15am; 1pm 2pm; 2:15pm 3:15pm; 3:30pm 4:30pm) This presentation will focus on the challenges facing SPD professionals in the cleaning of cannulated instruments and flexible endoscopes to reduce the risk of cross contamination to patients. Current best practices will be discussed. Examine current statistics on healthcare-acquired infections Identify the types of cannulated instruments and flexible endoscopes that are challenging to clean and pose a risk for cross contamination Understand current standards for cleaning and processing cannulated instruments and endoscopes Validate methods to ensure that effective cleaning has been achieved Robert Dybec: Dybec is currently the Operating Room Nurse Manager at NYU Winthrop Hospital in Meola, N.Y., an accredited Level 1 Trauma and teaching center. In addition to his Nursing Degree, he holds a Bachelor s and Master s degree in Healthcare Administration and is Board Certified in two Nursing Specialties. Dybec has presented nationally and internationally on a variety of healthcare-related topics.

11 Sunday, April 29, 2018: General and Concurrent Sessions Opening Keynote Speaker: What s Your W-O-W Factor? Speaker: Leeza Gibbons 1 hour (9am 10am) Gibbons says the way we see the world is our world. In this presentation, she shares how success doesn t depend on our intelligence, our skillset, or even our preparation, but rather HOW we see problems. Successful people see them as opportunities, not stress, and most of the time this determines who is victorious, who is successful, and who will win. Funny, warm, and inspirational, Gibbons is an engaging motivational speaker. Learn how to perceive problems as opportunities to succeed in life and in the workplace Discover how to inspire and empower others by combining personal strength with kindness and compassion Leeza Gibbons: Emmy Award winner Leeza Gibbons is one of the most well known pop culture icons on the air. In addition to her impressive background in entertainment and news media, she is an instrumental advocate for healthcare, wellness and caregiving. She is also a wife, mother, businesswoman, New York Times best-selling author and has a star on the Hollywood Walk of Fame. Gibbons career is diverse; her on camera hosting and reporting dominance ranges from Entertainment Tonight, (where she was on the air for 16 years) to her award winning daytime talk show, Leeza, which ran for seven years. More recently, she spent four years as co-host of the syndicated news magazine show America Now while simultaneously hosting the PBS Show My Generation for which she won the 2013 Daytime Emmy Award for Outstanding Talk Show Host. In the same year, her book about personal growth, Take 2, became a New York Times bestseller. In 2015, Gibbons became the winner of NBC s Celebrity Apprentice. Having raised over $700,000 for her foundation, she became the second woman ever to win the title and causing Donald Trump to note that she "led with kindness." At the urging of many who wanted to learn her strategy for winning without sabotaging others, Gibbons wrote Fierce Optimism; Seven Secrets for playing Nice and Winning Big, which was released this to critical acclaim this spring. The book is her timely and prescriptive guide to succeeding in life and business, focusing on the tools she has used throughout her decades long career. Gibbons has also become one of the leading voices for issues facing family caregivers. In 2003, when her mother and grandmother were struggling with Alzheimer s disease, she created what she wished her family had and started the Leeza Gibbons Memory Foundation. Through its signature program, Leeza s Care Connection, family caregivers receive free services of programs and support allowing them to "call on their courage and summon their strength" for the journey ahead. As further venues for her advocacy in healthcare, in 2016, Gibbons was named the spokesperson for Philips Healthcare. She also provides education and support for families facing caregiving challenges through her partnership with Senior Helpers. As opening keynote speaker, Gibbons will share how success doesn t depend on our intelligence, our skillset or even our preparation, but rather how we view problems. Attendees will learn how to perceive problems as opportunities to succeed in life and in the workplace, and will also discover how to inspire and empower others by combining personal strength with kindness and compassion.

12 General Session: The High Stakes Challenges of Endoscope Reprocessing (HT) General Session: Legislative Update (HT) Speaker: Josephine Colacci, IAHCSMM 1 hour (1pm 2pm) This legislative session will explain the political maneuvering to get certification legislation passed into law. Get ready to become a political insider. Attendees will learn what is happening with IAHCSMM s certification legislation in various states. Attendees will also discover how easy it is to send letters to their elected officials regarding the certification issue and the CS profession, as well as learn the negative impact of not participating in these campaigns. Explain the process behind how certification legislation is made into law Describe where we currently are in our certification legislation in various states Learn how to become involved with certification legislation and advocacy Josephine Colacci: Colacci, Esq., has been the Director of Government Affairs for IAHCSMM since Prior to IAHCSMM, she spent two years as the Government Affairs Manager for the Association of perioperative Registered Nurses (AORN). For four years, she was a healthcare lobbyist in the Colorado General Assembly. She has been a volunteer for Colorado Legal Services for 12 years. She serves as Chair of the Economic Development Commission for the city of Golden, Colo., and is a board member on the Golden Urban Renewal Authority. Colacci is a licensed attorney in Colorado, Washington, D.C., and Wyoming.

13 Concurrent Session: Dirty Surgical Instruments: What the Data Tells Us (T) Speaker: Gail Horvath, ECRI Institute 1 hour (2:15pm 3:15pm) Failure to adequately reprocess contaminated surgical instruments that is, to clean and disinfect or sterilize them before using them on subsequent patients -- can lead to the spread of deadly pathogens. While deaths that can be directly attributed to inadequate reprocessing are rare, the highly-publicized cases of carbapenem-resistant Enterobacteriaceae (CRE) infections illustrated the significant harm that can result when contaminated devices are not cleaned effectively during reprocessing. This session will review the analysis of data related to contaminated surgical instruments from reports submitted to the ECRI Institute PSO database. In these reports, multiple contributing factors such as productivity pressures, knowledge deficits, and failures to follow policy were identified. The data analyzed also demonstrates the fact that complex and cannulated or lumened instruments present an increasing challenge to the cleaning process of surgical instruments, as these were identified in 75% of the events. Recognize factors that increase the potential for surgical instruments to be inadequately cleaned and disinfected or sterilized before use on a subsequent patient Describe the roles of sterile processing technicians and perioperative registered nurses in the care and handling of surgical instruments Discuss the challenges presented to the sterile processing staff to meet the needs of the operating room Gail Horvath: Horvath is a Patient Safety Analyst/Consultant and works with the ECRI Institute Patient Safety Organization and Insight Assessment Services. She has over 30 years of experience in acute care in perioperative nursing and in Quality, Risk and Patient Safety. Horvath is also adjunct faculty with Drexel University where she teaches Quality and Safety in Healthcare in the graduate program. At ECRI, Horvath s roles include being an onsite expert for multiple perioperative assessments in both inpatient and ambulatory settings. Her onsite consulting has spanned acute care facilities and physician practices. Additional assessments in the acute care arena include those within the perinatal arena, compliance with CMS Conditions of Participation, and the assessment and analysis of organizations quality, risk management and patient safety programs.

14 Concurrent Session: Environmental Cleaning (T) Speaker: Amber Wood, AORN; Jon Wood, IAHCSMM 1 hour (2:15pm 3:15pm & 3:30pm 4:30pm) How clean is your decontamination room? Effective cleaning of the Central Service/Sterile Processing environment is essential to prevent cross-contamination and interrupt the transmission of infections. This interactive presentation will describe the role of the environment in the transmission of infections, explore environmental cleaning methodologies, and discuss implementation of cleaning protocols for central services. Describe the role of the environment in the transmission of infection Explain environmental cleaning methodologies Discuss implementation of cleaning protocols for Central Service Amber Wood: Wood is a Senior Perioperative Practice Specialist at AORN where she has served as lead author for several AORN Guidelines. She offers clinical information to members via the AORN Consult Line and contributes regularly to the Clinical Issues column in the AORN Journal. She serves as the staff liaison to the CDC Healthcare Infection Control Practices Advisory Committee (HICPAC), as a fellow of the Association for Professionals in Infection Control and Epidemiology (APIC), and as a member of the Society for Healthcare Epidemiology of America (SHEA). Jon Wood: Wood holds a Bachelor of Applied Arts and Sciences degree from the University of North Texas. He launched his healthcare career in the U.S. Navy, working as a hospital and battlefield corpsman and surgical technologist from 1997 to From 2002 to 2013, he worked for Children s Medical Center Dallas as a surgical technologist at Pavilion Surgery Center and, eventually, as Manager of Sterile Processing. He was then employed as Regulatory and Quality Improvement Specialist [High-level disinfection (HLD) and Sterilization] for University of Colorado Health. In that role, he served as the HLD content expert for more than 70 ambulatory clinics in the metro Denver area. Currently, Wood is a member of the IAHCSMM Education team where he serves as a Clinical Educator.

15 Concurrent Session: Quality Management Systems in the SPD: Why You Need It and How to Get There (M) Speaker: Richard Schule, STERIS Corporation 1 hour (2:15pm 3:15pm & 3:30pm 4:30pm) Quality management has long been a focus for healthcare facilities, with intended benefits that include increased efficiencies, improved operations and enhancements to the bottom line. Quality principles can also be applied to the Sterile Processing function, with many of the same anticipated benefits as well as the expected outcome of improved patient safety. This session will provide attendees with a comprehensive understanding of why quality management systems (QMS) are essential for Sterile Processing, strategies for shifting thinking to a quality approach, and how the new standard ANSI/AAMI ST90 can serve as a blueprint for implementing QMS in the SPD. Understand what quality management systems (QMS) are, why they are important for Sterile Processing, what the anticipated benefits are, and how QMS can be implemented in the SPD Learn strategies for shifting to a quality approach for Sterile Processing and how to manage that change in the SPD Gain awareness of the new ANSI/AAMI ST90 as an important resource to operationalize QMS in the SPD Richard Schule: Schule, MBA, BS, FAST, CRCST, CIS, CHL, FCS, CHMMC, AGTS, ASQ CQIA, is the Director of Clinical Education at STERIS Corporation. He is responsible for a team of experienced clinical professionals and a portfolio of surgical and sterile processing continuing education and inservice programs for healthcare professionals. He has more than 32 years of experience in the surgical and Sterile Processing arenas. Schule is actively involved in the development of national standards and guidelines, and is an IAHCSMM past-president. Concurrent Session: I m Getting Too Old for This How to Benefit from Generational Differences in the Workplace (M) Speaker: Lindsay Brown, Key Surgical Inc. 1 hour (2:15pm 3:15pm & 3:30pm 4:30pm) From expectant of a trophy for showing up each day to unwilling to change, we ve heard them all: sweeping generalizations about co-workers from different generations. How often do we use these stereotypes as an excuse to prevent progress instead of turning those differences into a benefit for our departments and for the healthcare industry as a whole? This presentation will dissect the different generations in the workforce and the positive attributes each one brings to a team setting, as well as discuss when these differences matter and when they simply don t. Explain the fundamental differences between generations: Influences, Business Focus, Motivation, Values Discuss the importance of collaboration in a healthcare setting Design a collaborative approach to building strong multi-generational teams Explore ways in which motivation can overcome apathy in the healthcare setting Discuss examples of how generational differences have led to process improvements and implementation of LEAN techniques in Sterile Processing/OR departments Lindsay Brown: Brown is a Certified Central Service Vendor Partner (CCSVP) and is the Clinical Educator and Senior Sales Representative for Key Surgical. She is an active part of the sterile processing industry as a speaker at medical facilities and educational seminars around the United States and Canada. Brown educates healthcare personnel on both fundamental and progressive industry topics. Most recently, she has helped write the Certified Endoscope Reprocessing Technician Manual through IAHCSMM. Brown is a member of IAHCSMM and AORN and was named 2014 Educator of the Year by the Gold West Central Service & Healthcare Chapter and 2015 Vendor of the Year by the California Central Service Association.

16 Concurrent Session: How Are We Supposed to Process Those Ultrasound Probes Anyway? (HT) Speaker: Sharon Van Wicklin, Consultant 1 hour (2:15pm 3:15pm & 3:30pm 4:30pm) Items that come in contact with non-intact skin or mucous membranes are considered semi-critical and should receive a minimum of high-level disinfection (HLD). This session will provide a discussion of new guidelines for manual chemical HLD of items such as endocavity ultrasound probes that cannot be sterilized or high-level disinfected using mechanical methods. Recognize factors that increase the potential for surgical instruments to be inadequately cleaned and disinfected or sterilized before use on a subsequent patient Describe the roles of Sterile Processing technicians and perioperative registered nurses in the care and handling of surgical instruments Discuss the challenges presented to the Sterile Processing staff to meet the needs of the Operating Room Sharon Van Wicklin: Van Wicklin has worked in all facets of the Operating Room environment, from scrub person to director. She received her BSN and MSN from Middle Tennessee State University. She is a member of Phi Kappa Phi, and the Sigma Theta Tau Honor Society of Nursing. Van Wicklin holds certification in Operating Room nursing, as an RN first assistant, as a plastic surgical nurse, and as a legal nurse consultant. She has also earned the honor of being inducted as a fellow in the American Academy of Nursing. Van Wicklin is currently pursuing a PhD in nursing through the University of Missouri. Concurrent Session: Low-Temperature Sterilization: Creating the Compliant, Risk- Focused CSSD (HT) Speaker: Nancy Fellows, ASP Clinical Education Consultant 1 hour (2:15pm 3:15pm & 3:30pm 4:30pm) After every surgical procedure, it is critical that surgical instruments are reprocessed in a safe and efficacious manner by Central Sterile Services Department (CSSD) staff. Sterilization of the instruments is only one piece of the entire reprocessing process. There are sterilization standards, guidelines, and recommended practices that need to be implemented throughout the process to ensure that all surgical instrumentation will be sterile and safe to use on the next patient. Review the Science of Sterilization and understand accuracy versus speed Describe where safety needs to be addressed in order to reduce human error and drive compliance Identify risk assessments within the workplace Nancy Fellows: Fellows is a Clinical Education Consultant for Advanced Sterilization Products, a Johnson & Johnson Company. Her perioperative experience spans many years. She has held positions from staff nurse, educator and Operations Manager in large teaching institutes, including University Hospitals of Cleveland and the Cleveland Clinic. The last several years she has spent working in industry as an educator and consultant for products used by the Operating Room, Central Service and Endoscopy departments. Appointed by Ohio Governor Kasich, Fellows is serving her second term on the Ohio Board of Nursing and is a member of Sigma Theta Tau. She is an active member of AORN of Greater Cleveland and the Ohio Council for Perioperative Nurses. She has presented domestically and abroad and is published. Aside from nursing, Fellows is an elected official; as a Councilwoman, she has served the residents of Willoughby Hills, Ohio, for 16 years and is currently the president of City Council.

17 Concurrent Session: We ARE the Champions! (HT) Speaker: Lori Ferrer, Fairview Health Services 1 hour (3:30pm 4:30pm) Through the years, our industry has evolved from the days when we sterilized water in heavy flasks for the Operating Room and we transferred ethylene oxide (EtO) loads into an aerator. We had our set recipes written in a notebook with Polaroid pictures and we didn t have manufacturer instructions for use (IFU) guiding our practices. We didn t have computers or word processing equipment until the mid-1980s in many hospital settings. We now fast forward to our current setting where it seems the world is moving at warp speed. Staffing is minimal, and our work evolves every day as a new medical device or an instrument is introduced into our workflow. What do we need to do to become champions? We all need to continue to learn and incorporate best practices daily. Session attendees will interpret which assessments are needed to determine our team s knowledge requirements and necessary competency skills. What is your education and training strategy? Who else needs the education and training? We will discuss how team members in every department need to also be a champion as we interface with one another. We own our destiny and must all strive to be team champions of our work. Interpret and discuss our team s knowledge requirements and necessary assessment skills Determine resources that are available to help plan an education strategy Build internal and external focus work groups Lori Ferrer: Ferrer currently serves as the Director of the System Central Sterile Services Department (CSSD) at Fairview Health Services in Minneapolis, Minn. The System CSSD serves eight of Fairview/M Health hospital s surgical departments as well as ancillary areas, and multiple Fairview and University of Minnesota Physician clinics. Ferrer s healthcare career span is approaching four decades as a Surgical Technologist, Case Cart Specialist/OR Liaison, OR Supply Coordinator, CSSD Supervisor, Manager and Director, Educator and international speaker. Working in both the surgical and CSSD environments facilitated a great understanding to share while teaching in the Surgical Technology and Central Service Technician programs. Ferrer is the founder and past president of the Western Wisconsin Chapter of IAHCSMM and the current president of the Minnesota Chapter of IAHCSMM.

18 Monday, April 30, 2018: Early Bird, General and Concurrent Sessions Early Bird Concurrent Session: AAMI Roundtable Speaker: Susan Klacik, IAHCSMM 1 hour (7am 8am) This informal meeting is a roundtable discussion about issues, questions and concerns participants have about AAMI sterilization standards and other regulations that affect healthcare medical device processing. The release of the AAMI ST79 steam sterilization standard and quality management system in 2017 and the release of the new AAMI TIR on Low to intermediate disinfectants may bring about new issues, suggestions and concerns. Attendee discussion is encouraged. This is an opportunity for participants to share ideas and how to problem solve through these new best practices. Susan Klacik: Klacik is a Clinical Educator for IAHCSMM. She has been the IAHCSMM representative to the Association for the Advancement of Medical Instrumentation (AAMI) from 1997 to present, serving as the voting member of key committees and co-chair of two committees. She has over 35 years of experience managing in Central Service, has been a CRCST since 1980 and an instructor in the field since She holds a Bachelor s Degree in Business Administration. Klacik is an international speaker on CS topics, is a published author and currently serves on the AORN Guidelines Advisory Board. Establishing Working Relationships with the OR Staff Speaker: Tami Heacock, Advocate BroMenn Medical Center 1 hour (7am 8am) Forming a solid, collaborative relationship with OR management and staff is crucial to the success of any Sterile Processing Department. This presentation will present some DOs and DON Ts on how to achieve optimal collaboration. Discuss strategies for achieving collaboration with the OR on point-of-use decontamination Review options for getting the OR to return soiled instruments without harming the instruments Identify methods for limiting the number of missing instruments in the department Tami Heacock:

19 Early Bird Concurrent Session: Sterilization Containers: The Proper Function, Maintenance, Transportation and Cleaning Speaker: John Christian, Ochsner Medical Center 1 hour (7am 8am) This presentation will dive into a detailed history of the sterilization container, including its purpose and why it is important for the SPD/CS profession. There will also be information given on the Do s and Don ts, manufacturer instructions for use, and personal accounts into a very important container that is used daily. Visual illustrations of why it is important to have properly-cleaned sterilization containers Manufacturer instructions for use from the various companies producing sterilization containers Comparing similarities and differenced between the various companies The right and wrong ways to transport soiled instrumentation via a sterilization container John Christian: General Session: The Dirty Truth About Cleaning (HT) Speaker: Joan Spear, Consultant; Rod Parker, Stryker Instruments Division 1 hour (8:15am 9:15am) This program will examine the cleaning process, the factors that impact it and methods to determine its effectiveness. Discuss the science of cleaning List factors that influence cleaning Review common cleaning chemicals Discuss best practices for mechanical cleaning processes Discuss best practices for manual cleaning processes Explain the importance of cleaning verification processes Joan Spear: Rod Parker:

20 Concurrent Session: Bullying 2018 Speaker: Natalie Lind, IAHCSMM 1 hour (9:30am 10:30am) Bullying is a part of many work groups and the costs of bullying are high. This program will look at bullying in the workplace and provide strategies for addressing behaviors that are identified as bullying. Define bullying Identify bullying behaviors Discuss plans and resources to address bullying behaviors Natalie Lind: Lind serves as Education Director for IAHCSMM. She has over 35 years of experience in the Central Service/Sterile Processing profession. Along with extensive experience in healthcare facilities, Lind served as Program Director for a CS college program. She has presented both nationally and internationally. Lind has published over 200 articles on a wide variety of CS topics and has served as co-editor on several IAHCSMM publications. Lind is the recipient of several awards, including International CS Educator of the Year, the Excellence in Technical Education Award, and three of IAHCSMM s President s awards. In 2012, she was listed in the Who s Who in Infection Prevention. Concurrent Session: The Challenges of Steam Sterilization (T) Speaker: John Nies, Belimed, Inc. 1 hour (9:30am 10:30am & 10:45am 11:45am) This session focuses on some of the challenges of steam sterilization. It begins with a combination of science and simple, interactive day-to-day real-world analogies to explain steam sterilization concepts, such as log reduction and D and Z values in a manner that is geared especially to those who don t consider themselves a science or math person (although this session will also be helpful to those who do enjoy science and math). It will then build on this information to dive into challenges with sterilization, drying and some techniques and methods to troubleshoot, assess and minimize those challenges. John Nies:

21 Concurrent Session: The Importance of Maintaining Sterile Instruments (T) Speaker: Peggy Luebert, Healthcare Interventions 1 hour (9:30am 10:30am & 10:45am 11:45am) Sterilization Packaging Systems are critical components of quality healthcare as they must maintain the sterility of their contents until presented for use. Defective, damaged or poorly-designed packaging systems may allow infiltration of microorganisms, leading to contaminated contents that may, in turn, contribute to surgical site infections (SSIs) and other healthcare-associated infections (HAIs). Recent research studies have documented that many factors may contribute to package contamination post sterilization. These factors, along with how they can be mitigated, will be discussed. Describe the relationship between non-sterile instruments and healthcare-associated infections (HAIs) Explain current sterilization packaging system testing and certification requirements Discuss ways healthcare professionals can improve sterility maintenance of sterile packages within their facilities Peggy Luebert: Luebert has worked in the fields of healthcare safety and infection prevention for over 30 years. She has held leadership positions in multiple healthcare settings, including large hospital systems, specialty hospitals and long-term care settings. She currently works at OrthoNebraska as an Infection Preventionist. Luebert also has a consulting company, Healthcare Interventions Inc., where she assists healthcare facilities in meeting their highest potential in preventing healthcare-associated infections.

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