Implementation Strategies

Transcription

1 Implementation Strategies Mission & Vision Our Mission is: Advancing education, research and clinical care through a mutual commitment with the University of Cincinnati. Delivering outstanding, efficient, compassionate patient-centered care every time. Creating innovative advanced specialty services. Improving the health of vulnerable populations. Leading in preparing a diverse workforce. Providing primary care to our local communities. Our Vision is to be: Cincinnati s academic health system transforming care by living into our core values of: Patients and Families First Integrity Respect Inclusion Empathy Discovery. Communities Served Butler, Clermont, Hamilton, and Warren Counties in Ohio (83% of inpatient and outpatient volume) Prioritized List of CHNA Health Needs Criteria An ad hoc CHNA committee scored the community health needs by considering the following criteria: Cause of many hospital visits (based on hospital utilization data from the Ohio Hospital Association) Clear disparities/inequities (by geographic areas of disparity measured by Need Index score and/or health issues identified in 2011 and 2013 CDC reports) Collective Impact priority (Collective Impact is a regional multidisciplinary approach to health improvement.) prioritized it highly (based on consensus on priorities in CHNA) this criterion was weighted more heavily in order to retain an emphasis on what the community deemed most significant Consequences if not addressed (professional judgment) Effective/feasible intervention exists (per The Guide; CDC recommendations; and/or recommendations from hospital physicians and/or leaders) Impact on other health outcomes (based on risk factors associated with issue) Issue worse over time (based on up to 5 years trend data collected for CHNA) G o o d m a n S t r e e t I C i n c i n n a t i, O H I ( )

2 Measurable outcome exist (based on CHNA s data sources) Proportion of population impacted (per incidence rate of new cases; prevalence rate; mortality rate; and/or top cause of death) Unique approach to address problem (per recommendations from hospital physicians and/or leaders) Prioritization Process There were two meetings held: one on December 17, 2015 to discuss and determine the prioritization process, and one on January 14, 2016 to conduct the scoring of priorities. The University of Cincinnati Medical Center adapted UC Health s Strategic Project Assessment Form, used to determine priorities for health system initiatives, which has a scoring scale of 1 to 5. For the CHNA prioritization process, a score of 1 denoted not a priority, and a score of 5 meant strong priority. A blank scoring sheet is provided on page 4. In addition to increasing the weight of the criterion, prioritized it highly, two health issues were also weighted. Access to care/services and mental health were both already identified at UC Health as top priorities during its strategic planning process in UC Health s experience with both mental health and substance abuse also led their combination into one category, since mental health issues are a root cause for most substance abuse disorders. In the CHNA cancer and obesity were mentioned individually as well as mentioned within the broader category of chronic disease. During the prioritization process, these scores were reflected separately and combined together. Priorities Access to Care Chronic Disease Mental Health and Substance Abuse Process for Strategy Development Laura Allerding, Director of Strategic Planning & Market Research, and Christie Kuhns, Director of Strategic Planning, convened internal stakeholders to develop strategies. Strategies were discussed in two meetings to identify responses for all three priority areas identified from the community health needs. The initial meeting was held on February 4, 2016 and an additional meeting occurred on March 3, 2016 (which included Dr. Diller and Dr. Wilder to obtain physician input and perspective). Both meetings were facilitated by an external consultant, Gwen Finegan, who also provided technical assistance in follow-up s. Participants included: Mary Ahlers, Clinical Coordinator, Air Care & Mobile Care, UC Health Laura Allerding, Director, Strategic Planning & Market Research, UC Health Philip Diller, MD, PhD, Professor & Director/Chair, UC Family and Medicine Ted Inman, Vice President, Strategic Planning & Special Projects, UC Health Jennifer Jackson, Interim Chief Administrator Officer, UC Medical Center University of Cincinnati Medical Center Implementation Strategies 2

3 Christie Kuhns, Director, Strategic Planning, UC Health Matt Nealon, Vice President, Finance and Chief Financial Officer, UC Medical Center Heena Parvez, Strategic Planning Analyst, UC Health Lauren Stenger, Coordinator, Trauma Outreach/Prevention, UC Medical Center Christine Wilder, MD, Assistant Professor, UC Psychiatry & Behavioral Neuroscience Tracey Zion, Manager of Care Management, UC Medical Center After team members developed draft strategies, they shared them at a third meeting on March 14, The revised strategies were presented for review to the Senior Leadership Group on March 30, 2016 and to hospital leaders for final internal refinements on April 14, Draft strategies were removed if they did not have enough detail, did not demonstrate benefit to the community, were part of usual business operations, were still in early planning stages, or would be completed in the current fiscal year. Some removed strategies may still be addressed in the future as part of the University of Cincinnati Medical Center s strategic direction as plans develop. If additional community needs surface in the next three years, the Implementation Strategies can evolve in response. Significant Health Needs to be Addressed Implementation Strategies, listed on the following pages, address all three prioritized health needs: Access to Care; Chronic Disease; and Mental Health and Substance Abuse. In addition to the top three priorities, some strategies also address health needs that were not prioritized. For example, expanding access to Ob/Gyn services in the community also addresses the community health issue of Infant Mortality, which was not a top priority. Accountability The Chief Administrative Officer will be responsible for ensuring progress on the measures described to evaluate the impact of each strategy. The Director of Strategic Planning will convene meetings twice annually with hospital team(s) to track achievements for each strategy. UC Health has selected AchieveIt software to track its strategic initiatives and has committed to spending $30,000 in the next two years on this software. Among other features, the software provides automated reminders for reporting. Significant Health Needs Not Addressed Not applicable. / / Date approved by Audit and Compliance Committee of UC Health Board of Directors / / Date approved by UC Health Board of Directors University of Cincinnati Medical Center Implementation Strategies 3

4 Blank Scoring Sheet - CHNA Prioritization Priorities Criteria Access to care/services Cancer Chronic disease Diabetes Health education Infant mortality Mental health Obesity Substance abuse, esp. heroin Systemic socioeconomic factors Issue worse over time prioritized it highly Scores doubled for this criterion Effective/feasible intervention exists Cause of many hospital/ed visits Consequences if not addressed Measurable outcomes exist Unique approach to address problem Proportion of population impacted Impact on other health outcomes Clear disparities/inequities Collective Impact priority TOTAL Low High 5 Not a Priority Low Priority Neutral Moderate Priority Strong Priority University of Cincinnati Medical Center Implementation Strategies 4

5 Implementation Strategies Resources Required Requires Produced as part of collaborative CHNA process with Access to care Share on website the Resource Post on web site by coordination The Health No cost List compiled as part of the CHNA 12/31/16 between Marketing Collaborative, and webmaster Xavier University, and 17 other hospitals Access to care Access to care & Chronic disease Increase access to primary care in neighborhoods adjacent to UCMC Arrange for diabetes education and diabetes management to occur in the community through the Health University of the Center for Closing the Health Gap. Open new health center or primary care office in Avondale Pre- and post-tests for each 6-week course (capacity for 25 people) with follow-up at 3, 6, and 9 months Minimum of $900,000 committed $115,000 of $200,000 annual support earmarked for this program To be determined outreach coordinated by Director, Strategic Planning Finalize plans in Open by Agreement can be renewed annually. One potential partner is the Cincinnati Health Department. Contractual agreement with the Center for Closing the Health Gap to provide the 6-week courses. Access to care/ services UC Health will participate in a joint collaboration to improve health in the region, currently under development by The Health Collaborative's Collective Impact Steering Committee. Examples: screening for social determinants of health with referrals to social services; linkages to community resources for health management. To be determined To be determined To be determined Strategies will start when planning is done in The Health Collaborative, community organizations, and participating member hospitals University of Cincinnati Medical Center Implementation Strategies 5

6 Resources Required Extend 3% of FTE: dissemination of health education: $5,000 is outreach existing 1) Distribute broadly, in community settings, Number of community budgeted for the coordinated by information educational materials on topics such as, organizations involved in cost of Director, in 2016 to a Caregivers Guide (new); Diabetes and dissemination; number of preparing/printing broader Pregnancy; Diabetes Management; How to classes open to materials. Strategic Planning. audience, Goal to help Choose the Right Health Care Setting (new); community; community and add smaller hospitals in Hypertension; Lung Cancer Screening; and requests for training; 3-4 Lung Cancer Lung Cancer Access to care & new the region to set up Traumatic Brain Injury and Substance Abuse. health fair events per year. Screening Screening Program Chronic disease publications effective and safe 2) Provide classes first at UCMC and Program's salary has a nurse for wide screening for lung eventually extend them to Drake and West Double the number of new and benefit coordinator and 1 release in cancer. Chester on such topics as "Take Ten" CPR. patients screened monthly expenses for administrative ) Share educational materials about chronic for lung cancer (currently fully staffed 3 support person; will disease at large-scale community health fair average of 25 new patients FTEs are recruit to fill vacant Increased events. per month). $204,048 position for 2nd lung cancer annually. nurse coordinator screening to for a total of 3 begin in fall FTEs University of Cincinnati Medical Center Implementation Strategies 6

7 Resources Required Access to care & Chronic disease health education on fall prevention: 1) Distribute broadly, in community settings, educational materials on fall prevention. 2) Provide classes first at UCMC and eventually extend them to Drake and West Chester on fall prevention. 3) Share educational materials, resource information, assessments, and services at annual Fall Prevention Clinic and Healthy Lifestyles Seminar. 4) Develop fall prevention program with local fire departments to identify high-risk fallers and connect them to community resources. Increase attendance from first Fall Prevention Clinic. UCMC pays $1,000 for expenses not covered by sponsorships. UCMC provides the speakers for the Fall Prevention Clinic. outreach coordinated by Injury Prevention Coordinator. 40% of her time is spent organizing, planning, executing, and educating. Fall Prevention Clinic held in fall Fall prevention program with fire departments developed in Molina Healthcare and People Working Collaboratively are partners for Fall Prevention Clinic and Seminar. Local fire departments. University of Cincinnati Medical Center Implementation Strategies 7

8 Resources Required Expand Ob/Gyn services in the community: Walnut Hills: --Adding services at WinMed ( $925/4-hour Action Agency-City West) and Cincinnati weekly session Health Department's Walnut Hills Health for annual Center. Walnut Hills OB has 5 expense Walnut Hills: Collaborating with Cincinnati Children's patients enrolled as of estimated at FTE OB provider Cincinnati Adult Congenital Heart Disease (ACHD) March 2016; enrollment $48,100. and 0.10 FTE nurse Children's; Program with case management of pregnant could increase with care manager. Cincinnati Public women. deliveries per year. ACHD: Schools; Cincinnati --Collaborating with Cincinnati Public $400/monthly ACHD: 0.20 FTE Police Department; Access to care & Schools to manage care of pregnant Ongoing ACHD: New program has 8 session for RN Case Manager, Toyota; Cradle Infant mortality teenage girls in CPS through STEPS (Skills expansion pregnant women enrolled annual expense WHNP/Maternal Cincinnati; To Ensure Parenting Success) program with and case managed. estimated at Fetal Medicine Cincinnati Health UCMC case management. $20,000. provider. Department; --Future opportunities include: expanding STEPS starting with 12 Communitiy Action OB/GYN services in Avondale, Walnut teens from pilot school, STEPS: STEPS: 0.05 FTE Agency-City West Hills/Evanston or in the East End; and/or West High Estimated annual RN Case Manager. providing additional sessions in existing Elm expense of Street, Price Hill, Millville, Winton Hills and $7,800 for Nurse Walnut Street Health Centers. They would Case Manager require additional providers and Case two hours/week. Managers. Mental health & Substance abuse Improve community treatment capacity for people with substance abuse disorders and co-occurring disorders Open new Intensive Outpatient (IOP) Clinic, fully operational by Capacity for daily census of 75 patients, of which 20 will be receiving intensive services. Total start-up costs of $225,000- $250,000. Annual operating expense in 2017 estimated at $570,312. Increase staffing from 1.1 now to 4.5 FTE to begin operations. Total eventual staffing need is 7.75 FTE. Fully operational by Deaconess as a main referral source (until services are moved to UCHBC) University of Cincinnati Medical Center Implementation Strategies 8

9 Resources Required Mental health & Substance abuse Continue to grow new Perinatal Addictions Clinic to provide coordinated perinatal, addiction and mental health treatment for women with substance abuse disorders. Started 1/13/16 with 9 OB patients enrolled to date. Currently offering one 4- hour session/week. Expansion goals would be 3 sessions per week. Initial expense is $48,100/year. Expansion to 3 sessions/week would require an additional $96,000/year. Currently 0.10 FTE for OB provider and 0.10 FTE for RN Case Manager. Expansion would require additional 0.40 FTEs. Fully integrated clinic by 2018 Health Care Access Now to provide biweekly community support; community partners such as First Step Home for residential treatment; and community Ob/Gyn providers Mental health & Substance abuse Provide information, as appropriate, about the new methadone clinic in order to connect more people to treatment. Lindner Center of HOPE reaches its capacity of 400 patients per day. No significant increase in resources needed. No significant increase in resources needed. Lindner Center of HOPE reaches capacity in Spring Linder Center of HOPE University of Cincinnati Medical Center Implementation Strategies 9