DAFTAR PUSTAKA. Al-Sawai, A., Leadership of Healthcare Professionals: Where Do We Stand? Oman Medical Journal, 28(4), pp

Transcription

1 59 DAFTAR PUSTAKA Al-Assaf, A.F., Mutu Pelayanan Kesehatan: Perspektif Internasional. M. Fauziah & A. Lukman, eds., Jakarta: Penerbit Buku Kedokteran EGC. Alhassan, R.K., Spieker, N., Ostenberg, P.V., Ogink, A., Nketiah-amponsah, E., Wit, T.F.R., Association Between Health Worker Motivation and Healthcare Quality Efforts in Ghana. Human Resources for Health, 11: 37, pp Alhyas, L., Jones, J.D., Dawoud, D., Majeed, A., Factors Affecting the Motivation of Healthcare Professionals Providing Care to Emiratis with Type 2 Diabetes. Journal of the Royal Society of Medicine Short Reports, 4(14), pp Alkhenizan, A. & Shaw, C., Impact of Accreditation on the Quality of Healthcare Services: A Systematic Review of the Literature. Annals of Saudi Medicine, 31(4), pp Al-Sawai, A., Leadership of Healthcare Professionals: Where Do We Stand? Oman Medical Journal, 28(4), pp Baldrige National Quality Program, Health Care Criteria for Performance Excellence: The Malcolm Baldrige National Quality Award Program, Gaithersburg: NIST. Boaden, R., Harvey, G., Moxham, C., Nathan, P., Quality Improvement: Theory and Practice In Healthcare, Coventry: The NHS Institute for Innovation and Improvement, Coventry House, University of Warwick Campus. Bogh, S.B.I.E., Falstie-jensen, A.M., Bartels, P., Hollnagel, E., Johnsen, S.P., Accreditation and Improvement in Process Quality of Care: A Nationwide Study. International Journal for Quality in Health Care, 27(August), pp Braithwaite, J., Greenfield, D., Westbrook, J., Pawsey, M., Westbrook, M., Gibberd, R., et al., Health Service Accreditation As A Predictor of Clinical and Organisational Performance: A Blinded, Random, Stratified Study. Qual Saf Health Care, 19, pp Chang, H. & Lee, S., Establishment, Present Condition, and Developmental Direction of the New Korean Healthcare Accreditation System. J Korean Med Sci, 27, pp

2 60 Creswell, J.W., Research Design: Qualitative, Quantitative and Mixed Methods Approaches. Third Edition., California: Sage Publications. Dagne, T., Beyene, W. & Berhanu, N., Motivation and Factors Affecting It among Health Professionals in the Public Hospitals, Central Ethiopia. Ethiop J Health Sci., 25(2), pp Devkaran, S. & O Farrell, P.N., The Impact of Hospital Accreditation on Clinical Documentation Compliance: A Life Cycle Explanation Using Interrupted Time Series Analysis. BMJ Open, 4, pp.1 9. Available at: Donabedian, A., The Quality of Care, How Can It Be Assessed? JAMA, 260, pp El-Jardali, F., Jamal, D., Dimassi, H., Ammar, W., Tchaghchaghian, V., The Impact of Hospital Accreditation on Quality of Care : Perception of Lebanese nurses. International Journal for Quality in Health Care, 20(5), pp Englezopoulou, Kechagia, Chatzikiriakou, Kanellopoulou, Valenti, Masedu, Pre Analytical Errors as Quality Indicators in Clinical Laboratory. Austin Journal of Public Health and Epidemiology, 3(5), pp.1 8. Glickman, S.W., Baggett, K.A., Krubert, C.G., Peterson, E.D., Schulman, K.A., Promoting Quality: The Health-Care Organization From a Management Perspective. Int J Qual Health Care, 19(6), pp Gloria, K., Leung, G.K.K., Johnston, J.M., Cowling, B.J., Factors Affecting Implementation Of Accreditation Programmes and The Impact Of The Accreditation Process On Quality Improvement in Hospitals : A SWOT Analysis. Hong Kong Med J, 19(5), pp Goswami, B., Singh, B., Chawla, R., Gupta, V.K., Mallika, V., Turn Around Time (TAT) as a Benchmark of Laboratory Performance. Ind J Clin Biochem, 25(4), pp Hart, M.K. & Hart, R.F., Introduction to Statistical Process Control Techniques, Oregon. Hawkins, R.C., Laboratory Turnaround Time. Clin Biochem Rev, 28 (November), pp Hinchcliff, R., Greenfield, D., Westbrook, J. I., Pawsey, M., Mumford, V., Braithwaite, J., Stakeholder Perspectives on Implementing

3 61 Accreditation Programs: A Qualitative Study of Enabling Factors. BMC Health Services Research, 13(1), p.437. Available at: Hovlid, E., Bukve, O., Haug, K., Aslaksen, A. B., Christian, Sustainability of Healthcare Improvement: What Can We Learn From Learning Theory? BMC Health Services Research, 12, p.235. Available at: Kahar, H., Mutu Pemeriksaan di Laboratorium Klinik Rumah Sakit. Indonesian Journal of Clinical Pathology and Medical Laboratory, 12(1), pp Kementerian Kesehatan, Keputusan Menteri Kesehatan Republik Indonesia Nomor 129/Menkes/SK/II/2008 Tentang Standar Pelayanan Minimal Rumah Sakit., Jakarta: Kementerian Kesehatan. Kementerian Kesehatan, Peraturan Menteri Kesehatan Republik Indonesia Nomor 12 Tahun 2012 Tentang Akreditasi Rumah Sakit., Jakarta: Kementerian Kesehatan. Kementerian Kesehatan, Peraturan Menteri Kesehatan Republik Indonesia Nomor 43 Tahun 2013 Tentang Cara Penyelenggaraan Laboratorium Klinik Yang Baik, Jakarta: Kementerian Kesehatan. Kementerian Kesehatan, Undang-Undang Republik Indonesia Nomor 44 Tahun 2009 Tentang Rumah Sakit., Jakarta: Kementerian Kesehatan. Available at: Komisi Akreditasi Rumah Sakit, Pedoman Tata Laksana Survei Akreditasi Rumah Sakit. III., Jakarta: KARS. Landgren, F. & Murray, J., A Guide to Using Data for Health Care Quality Improvement., Melbourne, Victoria: Victorian Quality Council, Victorian Government Department of Human Services. Leggat, S.G., Effective Healthcare Teams Require Effective Team Members: Defining Teamwork Competencies. BMC Health Services Research, 7(17), pp Llopis, M., Alvarez, V., Martínez-Brú, C., Gómez, R., Barba, N., Ibarz, M., et al., Quality Assurance in the Preanalytical Phase. In Applications and Experiences of Quality Control. Spain: InTech, pp

4 62 Mcpherson, R.A. & Pincus, M.R., Henry s Clinical Diagnosis and Management by Laboratory Methods. Twenty-Second Edition., Philadelphia: Elsevier Saunders. Melo, S. & Beck, M., Improving Patient Safety Through Formal and Informal Learning Networks. The York Management School Working Paper, (60), pp Mulyono, B., Penentuan Strategik Prioritas Pelayanan Laboratorium Klinik Menggunakan Teknik SFAS (Strategic Factors Analysis Summary) Bersarana Acuan SWOT (Strategic Prioritization in Clinical Laboratory Services Using SFAS Technique by Means of SWOT Matrix). Indonesian Journal of Clinical Pathology and Medical Laboratory, 13, pp Neave, H.R., Deming s 14 Points for Management: Framework for Success. Journal of the Royal Statistical Society. Series D (The Statistician) The Statistician, 36, pp Available at: policies/terms.jsp\nhttp:// Oandasan, I., Baker, G.R., Barker, K., Bosco, C., D Amour, D., Jones, L., et al., Teamwork In Healthcare: Promoting Effective Teamwork In Healthcare In Canada, Ottawa, Ontario: Canadian Health Services Research Foundation. Plebani, M., Errors in Clinical Laboratories or Errors in Laboratory Medicine? Clinical Chemistry and Laboratory Medicine, 44(6), pp Plebani, M., Quality In Laboratory Medicine: 50 Years On. Clinical Biochemistry, 50, pp Poerwani, S.K. & Sopacua, E., Akreditasi Sebagai Upaya Peningkatan Mutu Pelayanan Rumah Sakit. Buletin Penelitian Sistem Kesehatan, 9, pp Pomey, M., Marie-pascale, Lemieux-charles, L., Champagne, F., Angus, D., Shabah, A., Does Accreditation Stimulate Change? A Study of The Impact of The Accreditation Process on Canadian Healthcare Organizations. Implementation Science, 5. Reyes-alcázar, V., Torres-olivera, A., Núñez-garcía, D., Almuedo-paz, A., Critical Success Factors for Quality Assurance in Healthcare Organizations. In Quality Assurance and Management. China, pp Sciacovelli, L. & Plebani, M., The IFCC Working Group on Laboratory

5 63 Errors and Patient Safety. Clinica Chimica Acta, 404, pp Sollecito, W.A. & Johnson, J.K., McLaughlin and Kaluzny s: Continuous Quality Improvement In Health Care. Fourth Edition., Burlington: Jones & Bartlett Learning. Somatunga, L.C., Sridharan, S., Refai, M.A.C.M., Malavige, K.K., Gamini, L.P.S, Factors Influencing Continuous Quality Improvement Programme In Government Hospitals Of Sri Lanka. International Journal Of Scientific & Technology, 4(06), pp Stern, T.V., Lean Six Sigma, Second Edition, Boca Raton: CRC Press Taylor & Francis Group. Sujudi, A., Menjadi Seniman Organisasi: Seni Mengelola Healthcare Industry, Jakarta: Rajut Publishing. Sutherland, K. & Leatherman, S., Regulation and Quality Improvement: A Review of The Evidence, London: The Health Foundation. Taylor, M.J., Mcnicholas, C., Nicolay, C., Darzi, A., Bell, D., Reed, J. E., Systematic Review of The Application of The Plan Do Study Act Method to Improve Quality in Healthcare. BMJ Qual Saf, 23, pp Tiwari, E., Pallipady, A. & Mishra, S., Preanalytical, Analytical and Postanalytical Errors in Chemical Laboratory. International Journal of Science and Research, 4(3), pp Usman, U., Siddiqui, J.A. & Lodhi, J., Evaluation & Control of Pre Analytical Errors in Required Quality Variables of Clinical Lab Services. IOSR Journal of Nursing and Health Science, 4(3), pp Varkey, P., Reller, K. & Resar, R.K., Basics of Quality Improvement in Health Care. Mayo Clin Proc., 82(6), pp Winkler, M.K. & Fyffe, S.D., Strategies for Cultivating an Organizational Learning Culture. Metropolitan Housing and Communities Policy Center, pp Yusof, M.M. & Arifin, A., Towards an Evaluation Framework for Laboratory Information Systems. Journal of Infection and Public Health, 9, pp Ziaee, R. & Bologna, J., Preparing for Continuous Quality Improvement For Healthcare: Sustainability through Functional Tree Structure., Broken Sound Parkway NW: CRC Press Taylor and Francis Group.