key figures 2013 Vlaamse Dienst voor Arbeidsbemiddeling en Beroepsopleiding Flemish Employment and Vocational Training Agency

Transcription

1 key figures 2013 Vlaamse Dienst voor Arbeidsbemiddeling en Beroepsopleiding Flemish Employment and Vocational Training Agency

2 Target Parameters Result MA* ABP* 79.9% 75% 75% Job seekers satisfaction 57.1% 57% 61% Outflow to work for people < 25 years (12 months after their inflow) 47.5% 47.5% 51% Outflow to work for people years (12 months after their inflow) 33.6% 30% 36% Outflow to work for people > 50 years (12 months after their inflow) 14.0% 11.5% 14% Outflow to work for job seekers > 1 year unemployed (6 months after labelling) 18.5% 18% 19% Outflow to work for underprivileged groups (6 months after labelling) 53.6% 41% 41% Outflow to work for people affected by a collective redundancy (6 months after the redundancy) Result MA ABP 82.2% 75% 75% 63.9% 63.5% 70% 62.8% 63.5% 70% Employers satisfaction with given information Employers satisfaction with processing of vacancies SME s satisfaction with processing of vacancies Result MA ABP 72.1% 85% 85% Employed persons satisfaction 67.4% To be determined (1 year after first use) Citizens satisfaction with Mijn Loopbaan Job seekers Employed persons Employers * The management agreement (MA) and annual business plan (ABP) objectives. 2 /

3 Result MA ABP 72.8% 80% 80% Trainees satisfaction 64.3% 50.5% 70% Outflow to work after competence enhancing actions (6 months after finishing the action) 14,900,630 12,000,000 12,000,000 Actions at the competence centres in hours 67,545 50,000 50,000 Actions at the competence centres in persons 15,641 16,000 19,800 Training actions provided in the workplace 13,012-15,500 IBOs (individual vocational training programmes) Curative IBOs 27,743 15,000 25,000 E-learning actions 93.5% - 100% Comprehensive language policy for non-dutch speakers Result MA ABP 79.3% 63% 63% 83% 63% 63% Operational partners satisfaction with the cooperation Institutional partners satisfaction with the cooperation Trainees Partners / 3

4 The world of VDAB (Flemish Employment and Vocational Training Agency) The economic crisis, which started to become apparent in the number of vacancies in 2012, still had an impact in In 2013, 256,754 vacancies were recorded for the mainstream economic sectors, bar temporary agency work, which is a slight decrease of 2.5% compared to the previous year. Throughout the year, the number of received vacancies over a twelve-month period was lower compared to the same period in the year before. However, from September onwards the decrease has started to slow down. In 2013, most sectors were faced with a decrease in the number of vacancies. In particular the sectors primary sector, energy, water and waste treatment and health care received far fewer vacancies than the year before. On the other hand, some sectors reported an increase in vacancies compared to 2012, including the sectors textiles, clothing and footwear and other industries. A growing number of job seekers and a declining number of jobs further reduce labour market tension. Whereas, generally speaking, 4.8 unemployed job seekers were available for each vacancy at the end of 2012, this tension indicator increased to 5.9 at the end of The disadvantaged groups are strongly represented in the group of job seekers who are in need of job counselling: 47% of the unemployed job seekers are low-educated. 23.8% are older than % have a migration background. 13.2% have a work-limiting disability. 73,624 filled vacancies The vacancy filling rate represents the percentage of processed vacancies that were filled. VDAB only has data on the vacancies which it manages itself. The filling rate has decreased this year, from 81.5% in 2012 to 79.7% in 2013 for all vacancies in the mainstream economic sectors, registered in MasterVac. In absolute numbers, 73,624 out of a total of 92,382 vacancies were filled in 2013, of which 50% within 42 days. The median amount of time needed to fill a vacancy in the mainstream economic sectors (on the basis of the past 12 months) has decreased, following the strong increase of the past few years. Whereas, last year, this median was still 49 days, it was 42 days in /

5 Our tender projects in ,747 Intensive counselling and employment services In 2013, VDAB referred 25,747 clients on the basis of these two tenders, which is 15.8% more than the number of 22,240 guaranteed pathways that was aimed at. 1,197 Competence enhancement In 2013, 1,197 job seekers started a training course within the context of this tender, which is 96.3% of the number that was specified in advance. 602 Engaging and empowering group training for job seekers living in poverty In October 2012, VDAB initiated the integrated work/well-being pathways. Apart from an individual component, a group component is provided as well. The objective of this group component is for job seekers living in poverty to exchange experiences, coupled with job orientation and job application support. From its start until the end of 2013, 602 work/well-being pathways were initiated. This is 96.3% of the maximum number of pathways to be started and 25% more than the guaranteed number of pathways. 1,194 Activeringszorg bis tender Some job seekers are faced with obstacles in their pathway to employment, such as MMPP problems (medical, mental, psychological or psychiatric impairments) or social and/or psychosocial barriers. Zorgbegeleiding, i.e. customised counselling, works very hard to first tackle these very obstacles in pathways to employment. In 2013, a provincial partnership was established in each province to be able to carry out this tender. Also in 2013, 1,194 customised counselling pathways were initiated. The intended objective of 1,100 was thus largely exceeded. 79.3% and 83.0% satisfaction Satisfaction among the partners rose compared to 2012: among operational partners: from 74.7% to 79.3% among institutional partners: from 79.8% to 83.0%. This means that we performed much better than the management agreement (MA) and annual business plan (ABP) objectives. / 5

6 Looking for workers outside of Flanders The labour market situations in the Flemish, Walloon and Brussels-Capital Regions greatly differ from each other. Yet, precisely because the proximity of the different regions offers opportunities, the association of public services for employment and vocational training in Belgium, Synerjob, was established to promote interregional cooperation. Wallonia Thanks to targeted employment actions organised by the mixed teams and the 35 jointly organised job dating events, at least 1,961 Walloons started to work in Flanders. This means that the target of 1,500 has been largely achieved. The competence centres of VDAB and Le FOREM FORMATION worked out a language action plan together, which provides support training programmes in preparation of active guidance to employment, job dating events and job hunting. In 2013, 808 job events were organised by or together with VDAB. These included both events aimed at immediate job matching, and information or networking events for the different types of VDAB clients Brussels Actiris received vacancies equalling 1,104 jobs. To that end, it mobilised a total of 3,170 Brussels job seekers who were invited, informed and screened. 2,378 people from Brussels entered jobs in Flanders through the measures taken by the specific employment services. In 2013, 21 job dating events were organised, allowing employers and job seekers to enter into contact with one another. Europe VDAB also looks for partners outside Belgium. For this purpose, it participates, for instance, in cross-border EURES partnerships. These partnerships are established between public employment services, employers organisations, trade unions, local authorities, etc., with an eye to improving e.g. cross-border labour mobility. 6 /

7 Basic services : ) Website In 2013, the VDAB website registered 32,539,869 visitors, which corresponds to 89,150 visitors a day. After the vacancy database, the most frequently used applications are the training course database, Mijn Loopbaan (My Career) and Mijn VDAB (My VDAB). Servicelijn (call centre) The Servicelijn helpline registered 232,217 contacts with job seekers, which is a decrease of 13.67% compared to Working days: 8 a.m. to 7 p.m. Contacts 44% of the 431,531 registrations in 2013 took place through VDAB consultants. 295,864 job seekers received job offers in 2013, mainly through automatic matching. / 7

8 Outflow to employment Job seekers younger than 25 65% 62% 61% 60% 60% 57% 57% 55% dec-2010 jul-2012 dec-2013 Target group Youth Employment Scheme Inflow period: September August 2013 Measured 4 months after labelling Target group 77, % Youth Employment Scheme Comprehensively reached (European) 71, % Outflow to employment 38, % Included in VDAB activities 39, % Received vacancies 44, % MA APB % Outflow Job seekers aged between 25 and 50 55% 52% 51% 50% 50% 47,5% 47% 45% Target group Comprehensive Customised Approach Inflow period: January December 2012 Measured 12 months after inflow Target group 137, % Comprehensive Customised Approach Comprehensively reached (European) 133, % Outflow to employment 65, % Included in VDAB activities 74, % Received vacancies 119, % MA APB % Outflow Job seekers older than 50 40% 36% 35% 35% 34% 33% 30% 30% 25% MA APB % Outflow Target group Systematic Approach for Over-50s Inflow period: July June 2013, Measured 6 months after inflow years until April 2011, years as of April 2011, years as of June 2012 Target group Actief50+ 9, % Comprehensively reached (European) 9, % Outflow to employment 2, % Included in VDAB activities 5, % Received vacancies 1, % Information over-50s 6, % Target group Compulsory Information Session for Over-58s over-52s until April 2011, over-55s until June 2012 Target group Information Session 2, % Comprehensively reached - compulsory 2, % information Compulsory information session 1, % Outflow to employment % Outflow from unemployment 1, % Included in VDAB activities % Received vacancies % 8 /

9 Job seekers unemployed for more than 1 year 20% Job seekers from the underprivileged groups 25% 15% 15% 15% 14% 14% 11,5% 10% MA APB % Outflow 20% 21% 20% 19% 18,5% 18% 15% dec-2010 sep-2012 dec-2013 MA APB % Outflow Workers affected by collective redundancy 60% 55% 52% 53,6% Comprehensive and Activating Reorganisation Inflow period: July June 2013 Measured 6 months after inflow 50% 45% 40% 46% 41% 41% Target group Collective Dismissal 9, % Comprehensively reached (European) 8, % Outflow to employment 4, % Included in VDAB activities 6, % 35% MA APB % Outflow Target group Curative Activities 30% 25% 24% 23% 22% 20% 20,3% 20% 19,1% 15% 12% 12% 10,8% 10% 9% 9% 9,2% 5% Target group Curative Activities Inflow period: July June 2013 Measured 6 months after labelling Curative target group 6, % Comprehensively reached (European) 5, % Outflow to employment 1, % Included in VDAB activities 3, % Work-limiting disability Migration background Low-educated Over 50 s / 9

10 Competence enhancement Trainee satisfaction Individual vocational training (IBO) 85% % 75% 80% 80% % 72% 73% % I II APB Number 2013 MA APB Scope of the actions in the competence centres IBO: started training programmes Persons (x 1.000) 70 Hours (x ) Persons MA APB Hours Outflow to employment after competence-enhancing actions 75% 70% 70% 66% 67,6% 65% 64,3% 60% 61% 55% 50,5% 50% Number of started IBO s APB IBO: unfavourably discontinued training programmes 25% 24% 23% 22% 21% 20% 19% 18% 17% ,8% 45% Persons (x 1.000) MA APB % Outflow after competence enhanching actions Scope of e-learning % Outflow after a training for a shortage occupation Scope of competence-enhancing actions in the workplace MA APB Number of persons Persons MA APB Comprehensive language policy for non-dutch speakers Inflow period: July June 2013 Measured 6 months after inflow Language policy target group 8, % Comprehensively reached (European) 7, % Outflow to employment 2, % With NT2 (Dutch as a second language) action or pathway 5, % 10 /

11 4,700 staff members On 31 December 2013, VDAB employed 4,700 people. There is a noticeable decrease thanks to sustained optimisation efforts through which staffing needs are analysed and solutions other than external recruitment are actively looked for. Number of staff by employment status Men Women Total Permanent 540 1,770 2,310 Contract 235 1,015 1,250 Teaching staff ,140 Total 1,401 3,299 4,700 Proportion Number of staff/ftes Heads FTE ,019 4, ,013 4, ,986 4, ,821 4, ,700 4,051 Number of men and women Men Women Total ,460 3,361 4, ,401 3,299 4, (18%) of these staff members are employed within the central services and 3,854 (82%) within local services. Age categories y. 5% y. 24% y. 29% + 50 y. 42% Representation of women in middle management positions Number of female staff 3,456 3,361 3,299 Total number of staff 4,986 4,821 4,700 % female staff 69.3% 69.7% 70.2% % women in middle management 29% 29% 29% Target percentage for women in middle management 24% 26% 28% The ultimate target is to have 33% of women in middle management by Number of staff with a migration background Number of staff with a migration background % staff with a migration background 5.2% 5.72% 5.92% Since the target figure for colleagues with a migration background, to be reached by 2015, has been set at 4%, this figure has thus already been achieved. Staff with a work-limiting disability Number of staff with a work-limiting disability % staff with a work-limiting disability 2.33% 2.36% 2.89% The target figure of 4.5% for persons with a work-limiting disability, to be reached by 2015, seems very difficult to achieve for VDAB and for other Flemish public institutions alike. / 11

12 VDAB address list Central services Keizerslaan Brussel - tel vdab@vdab.be Labour market management Provincie Antwerpen - provincial manager: Luc Hostens Somerstraat Antwerpen - tel Provincie Limburg - provincial manager: Hilde Baerten Thonissenlaan Hasselt - tel Provincie Oost-Vlaanderen - provincial manager: Freddy Van Malderen Kongostraat Gent - tel Provincie West-Vlaanderen - provincial manager: Robert De Clercq Koning Albert I-laan Brugge St.-Michiels - tel Provincie Vlaams-Brabant - provincial manager: Johan Viaene Diestse Poort Leuven - tel Competence centres Provincie Antwerpen - provincial manager: Ann Vroonen Somersstraat Antwerpen - tel Provincie Limburg - provincial manager: Marc Cloostermans Thonissenlaan Hasselt - tel Provincie Oost-Vlaanderen - provincial manager: Arne Theylaert Kongostraat Gent - tel Provincie West-Vlaanderen - provincial manager: Bram Lievrouw Koning Albert I-laan Brugge St.-Michiels - tel Provincie Vlaams-Brabant - provincial manager: Luc Borms Witherenstraat Vilvoorde - tel Regionale Dienst Brussel - provincial manager: Geert Pauwels Wetstraat Brussel - tel Other services Complaints management H. Consciencestraat Mechelen - tel EURES offices Somersstraat Antwerpen - tel Kongostraat Gent - tel Rijselsestraat Kortrijk - tel Leuvensesteenweg Diest - tel Pastorijstraat Lanaken - tel Koning Albert I-laan Brugge St.-Michiels - tel More info on vdab.be/trends/jaarverslag of call