Scottish Healthcare Facilities Conference Estates & Facilities Benchmarking Programme. Janis Terris
|
|
|
- Camilla Wilson
- 5 years ago
- Views:
Transcription
1 Scottish Healthcare Facilities Conference 2014 Estates & Facilities Benchmarking Programme Janis Terris
2 Today s Session will cover: Estates & Facilities Benchmarking Programme Brief background Aims of the Benchmarking Programme Progress Challenges Work over last 12 months Dashboard released January 2014 All Boards now have Estates & Facilities Benchmarking Lead/Deputy Terms of Reference Workshops held for Leads and Deputies Governance Demo of the Estates & Facilities Benchmarking Dashboard
3 Background Estates & Facilities Benchmarking was initiated by the SFG - led to NHS Efficiency and Productivity Programme/National Benchmarking Programme
4 NHS Scotland Estates and Facilities Benchmarking Background In 2009, NHSScotland Estates and Facilities activities involved expenditure of approximately 1.2 billion per annum (15% of total net operating costs). Current costs are in the same order of magnitude. The report recognised... There are opportunities to improve quality and cost effectiveness in carrying out these activities through improving productivity and implementing more efficient ways of working
5 NHS Scotland Estates and Facilities Benchmarking Covers 4 key Workstreams... Facilities Management Estates & Asset Management Energy Management Waste Management
6
7 NHS Scotland Estates and Facilities Benchmarking Aims Support the improvement of Health Service delivery by gaining a common and deeper understanding of what our current position is with regards to Estates and Facilities... and using this information to allow Boards to identify gaps in information compare key aspects of performance across Boards share best practice to identify opportunity for improvement can be achieved Identify opportunities for efficiencies and savings without compromising service
8 NHS Scotland Estates and Facilities Benchmarking Extract... Action Plan Allow Estates & Facilities Teams within Boards to identify, share and spread good practice and act on opportunities to secure improvements in performance as part of the wider need to deliver improvements in efficiency and productivity... Establish consistent service definitions Align this with development of new & existing information systems Identify information gaps Measure performance of key activities and service improvement initiatives Acceleration adoption of best practice 19 Recommendations within report... Table of Recommendations Monitored by Programme Board
9 NHS Scotland Estates and Facilities Benchmarking Key phrases... improve quality cost effectiveness identify, share and spread good practice deliver improvements in efficiency and productivity implementing more efficient ways of working no compromise on Service Benchmarking is to help facilitate the above it is NOT seen by Scottish Government as a league table of Board s performance.
10 Progress against action plan since 2009 Establish consistent service definitions Align this with development of new & existing information systems *Identify information gaps Compete but subject to review Ongoing Ongoing *Measure performance of key activities and service improvement initiatives *Acceleration adoption of best practice Ongoing Ongoing Accurate data is vital for these actions
11 Progress to date... achieved since 2009 Data recording and reporting systems in place Facilities Management FMS Estates & Asset Management EAMS Energy Management emart Waste Management emart Quarterly reports, based upon the data submitted by Boards, are available within the reporting system or are circulated by the workstream leads Service Definitions Agreed and defined for each workstream Awareness some require review/refinement Data Quality Data has improved across all 4 workstreams, Martin Henry has worked with most boards regarding FMS data.
12 Overview of Systems and Reports
13 Data Submission Schedules Quarterly Schedule Q1 1 April 30 June Q2 1 July - 30 September Q3 1 October 31 December Q4 1 January 31 March Quarterly deadlines Q1, Q2 & Q3 FMS, Energy and Waste - Boards have 6 weeks to submit data Q4 FMS 6 weeks Energy *6-8 weeks Waste *10 weeks * To allow for receipt of end of year invoices, processing and necessary data correction within emart Estates Data is real time. All data timescales circulated to Leads and Deputies
14 NHS Scotland Estates and Facilities Benchmarking Challenges... Data quality Number of staff, within departments, involved in gathering, collation and submission of data Varying knowledge of where data goes and how it is used Lack of awareness of Estates & Facilities Benchmarking Programme within Boards Benchmarking data held over 3 separate systems
15 NHS Scotland Estates and Facilities Benchmarking Work over last 12 months Dashboard released January 2014 All Boards now have Estates & Facilities Benchmarking Lead/Deputy Terms of Reference Workshops held for Leads and Deputies Governance
16 Considerable progress has been made across NHS Boards, however, data challenges remain Data not submitted on time Time spent chasing up Boards Data not checked before submission Data missed Inaccurate data being submitted Data not being approved Inconsistent interpretation of Service Definitions Data quality is imperative to allow any meaningful Benchmarking discussions to be undertaken...
17 Strategic Facilities Group (SFG) SFG s view - Boards need to take more accountability for their Estates & Facilities Benchmarking data submissions. Programme Board asked SFG to approve proposal that 1 All Board to nominate a single accountable person (and deputy) to allow Board to have more ownership of the data submitted by that board. 2 E&F Programme to run regional workshops, to Re-iterate the aims of E&F Benchmarking Programme Overview of Dashboard and reports Facilitate discussions within Boards and between Boards around issues in relation to data defining, collecting, reporting and submitting.
18 Terms of Reference Role of Lead/Deputy The role of Lead/deputy will vary between boards,however is expected to include; Review, and update as necessary, the current collection, collation and submission processes for each workstream Ensure robust data validation undertaken before any data submitted Act as escalation point for any unresolved data issues within Board Ensure Board SFG representative kept informed on any Estates & Facilities Benchmarking data issues.
19 All Boards now have a nominated Lead and Deputy 2 workshops have been held 1 August Glasgow 30 September Tayside Most Boards were represented ongoing engagement with Boards unable to attend
20 Governance - Programme Board Chair Ken Armstrong, NHS Tayside Current membership NHS Tayside, NHS Borders and NHS GG&C Invitation to SFG members to extend NHS Board representation on Estates & Facilities Benchmarking Programme Board Additional Finance representation on Estates & Facilities Benchmarking Programme Board.
21 Data held over 3 separate systems Dashboard provides overview of all reports Using data contained within 3 systems No additional data required Updated following quarterly submission deadlines Developed and refreshed by NSS BI Team
22 Estates & Facilities Benchmarking Dashboard The Dashboard provides centralised point where Health Boards can view all Benchmarking data for their board (across 4 workstreams) view their Benchmarking data in relation to other health boards view their Benchmarking data in standardised graphical form across boards This helps bring the reports to life, allowing boards to identify any areas requiring attention or discussion. The Estates & Facilities Benchmarking Dashboard is viewable at all levels of staff within NHS Boards and within Scottish Government. It is, therefore, imperative all data is validated before submission and submitted on time.
23 Sample report - Estates & Asset Management EAMS Quarterly Report Dashboard Tenure, by GIA, by Board Annual State of NHS Assets & Facilities Report Please note: The reports have been developed for illustrative purposes only the data shown should not be considered accurate.
24 Estates & Facilities Benchmarking Dashboard
25 NHS Scotland Estates and Facilities Benchmarking Ongoing work... Data improvement Address information gaps Encourage Benchmarking discussions within and across Boards Raise profile of Dashboard Link Benchmarking contacts within the Boards Comparison of m2 data across the 3 systems Costbook
26 Questions?
27 Summing up Today s session should have provided you with Overview of Estates & Facilities Benchmarking Programme Work over last 12 months Demo of the Estates & Facilities Benchmarking Dashboard Ongoing work
28 Thank you for your time
29 Sample report - Energy Management emart Quarterly Report Dashboard Total Cost per m2 report Please note: The reports have been developed for illustrative purposes only the data shown should not be considered accurate.
30 Sample report - Waste Management emart Quarterly Report Dashboard Healthcare Waste Report ` Please note: The reports have been developed for illustrative purposes only the data shown should not be considered accurate.
31 Sample report - Facilities Management FMS Quarterly Report Dashboard Food Cost report Please note: The reports have been developed for illustrative purposes only the data shown should not be considered accurate.
Facilities Shared Services Programme Transport & Fleet Management Short Life Working Group
Facilities Shared Services Programme Short Life Working Group Terms of Reference Author: Michael Jackson, Chair Contact: michaeledwinjackson@nhs.net Date Published: 2013-12-10 Version: 1.1 Page 1 of 6
NHS Borders. Local Report ~ November Clinical Governance & Risk Management: Achieving safe, effective, patient-focused care and services
NHS Borders Local Report ~ November 2009 Clinical Governance & Risk Management: Achieving safe, effective, patient-focused care and services NHS Borders Local Report ~ November 2009 Clinical Governance
Facilities Shared Services Programme
Facilities Shared Services Programme Hard FM Short Life Working Group - Phase 2 Terms of Reference Owner: Jim Leiper Author: Clare Adams Contact: James.Leiper@nhs.net Clareadams1@nhs.net Date Published:
A Participation Standard for the NHS in Scotland Standard Document
A Participation Standard for the NHS in Scotland Standard Document Scottish Health Council Scottish Health Council 2010 Published August 2010 ISBN 1-84404-916-7 You can copy or reproduce the information
Facilities Shared Services Programme Car Leasing Short Life Working Group
Facilities Shared Services Programme Car Leasing Short Life Working Group Terms of Reference Author: Douglas Seago, Programme Director Contact: Douglas.Seago@nhs.net Date Published: 2014-02-17 Version:
Proposal for Person Centred Quality Councils Objectives
Proposal for Person Centred Quality Councils 1. Person-Centred Assessment Aim To lead on the development, pilot and roll out of integrated personcentred enquiry across relevant NHS settings There are already
Healthcare Improvement Scotland. NHS Tayside
Faculty Site Visit Report Healthcare Improvement Scotland NHS Tayside 8 th June 2011 FINAL VERSION 19 July 2011 CONTENTS 1. Key Contacts... 2 NHS Tayside... 2 Site Visit Team... 2 2. SPSP Programme Key
Systemic Anti-Cancer Therapy Delivery. June 2017 National External Review
Systemic Anti-Cancer Therapy Delivery June 2017 National External Review Healthcare Improvement Scotland is committed to equality. We have assessed the review process for likely impact on equality protected
Internal Audit. Public Dental Service Accounts Receivable. December 2015
December 2015 Report Assessment A A A A A This report has been prepared solely for internal use as part of NHS Lothian s internal audit service. No part of this report should be made available, quoted
Methods: Commissioning through Evaluation
Methods: Commissioning through Evaluation NHS England INFORMATION READER BOX Directorate Medical Operations and Information Specialised Commissioning Nursing Trans. & Corp. Ops. Commissioning Strategy
SUBJECT: CLINICAL GOVERNANCE
Meeting of Lanarkshire NHS Board Lanarkshire NHS Board Kirklands 25 September 2013 Fallside Road Bothwell G71 8BB Telephone: 01698 855500 www.nhslanarkshire.org.uk 1. PURPOSE SUBJECT: CLINICAL GOVERNANCE
Governance and Quality Committee Review. Wendy Pugh Director of Operations and Nursing. Innovation Tom Jinks - Governance Manager.
Board meeting date: 29 th May 2013 Agenda Item number:10.1 Enclosure:5 Title and Quality Committee Review Accountable Director: Author (name & title): Wendy Pugh Director of Operations and Nursing Rosie
UKMi PDS Tuesday 27 th September 2016
Implications of the Carter report for MI, what we can learn from colleagues in Scotland? Yvonne Semple Lead Pharmacist, MI Services NHS GGC UKMi PDS Tuesday 27 th September 2016 What can we learn from
Inpatient, Day case and Outpatient Stage of Treatment Waiting Times
Publication Report Inpatient, Day case and Outpatient Stage of Treatment Waiting Times Monthly and quarterly data to 30 June 2017 Publication date 29 August 2017 A National Statistics Publication for Scotland
abcdefghijklmnopqrstu
Directorate for Health and Healthcare Planning Healthcare and Healthcare Improvement Dear Colleague National Cancer Quality Programme Background 1. NHSScotland aims to deliver the highest quality of healthcare
Managing AHP Practice Placement Cancellations: Guidance
Managing AHP Practice Placement Cancellations: Guidance NHS Education for Scotland AHP Practice Education Programme 2 nd Edition July 2015 Review date: July 2017 AHP Practice Education Programme 1 Content
North of Scotland Quality and Governance Framework for Cancer
North of Scotland Quality and Governance Framework for Cancer Aim There has been two significant guidance and direction given by the Scottish Government Health Department in respect to the delivery and
Engagement Strategy
Engagement Strategy 2017-2020 December 2017 Table of Contents 1. Introduction 2. Who Does Strategy Apply To? 3. Definitions 4. Purpose 5. Pyramid of Engagement 6. Engagement Standards 7. Inclusion and
PCA (P) (2016) 1. Background
Healthcare Quality and Strategy Directorate Pharmacy and Medicines Division Dear Colleague STOMA APPLIANCE SERVICE IN THE COMMUNITY PUBLICATION OF STOMA CARE QUALITY AND COST EFFECTIVENESS REVIEW REPORT
1. NHS Tayside Independent review by Grant Thornton UK on financial governance in NHS Tayside, including endowment funds
Director-General Health & Social Care and Chief Executive NHSScotland Paul Gray T: 0131-244 2790 E: dghsc@gov.scot Jenny Marra MSP Convener Public Audit and Post-Legislative Scrutiny Committee 21 May 2018
NHS East and North Hertfordshire Clinical Commissioning Group. Quality Committee. Terms of Reference Version 4.0
NHS East and North Hertfordshire Clinical Commissioning Group Quality Committee Terms of Reference Version 4.0 1. Introduction 1.1 The Quality Committee (the committee) is established in accordance with
Internal Audit. Health and Safety Governance. November Report Assessment
November 2015 Report Assessment G G G A G This report has been prepared solely for internal use as part of NHS Lothian s internal audit service. No part of this report should be made available, quoted
Integrated Health and Social Care Transport Hub: Development Update
Integrated Health and Social Care Transport Hub: Development Update Committee Strategy and Programmes Date of meeting 30 January 2015 Date of report 16 January 2015 Report by Assistant Chief Executive
Learning from adverse events. Learning and improvement summary
Learning from adverse events Learning and improvement summary November 2014 Healthcare Improvement Scotland 2014 Published November 2014 You can copy or reproduce the information in this document for use
NHS TAYSIDE MORTALITY REVIEW PROGRAMME
NHS TAYSIDE MORTALITY REVIEW PROGRAMME Aim Primary Drivers Processes, Rules of Conduct, Structure MEASUREMENT Secondary Drivers Components, Activities Understand how mortality rates/ratios are measured
Inpatient, Day case and Outpatient Stage of Treatment Waiting Times
Publication Report Inpatient, Day case and Outpatient Stage of Treatment Waiting Times Monthly and quarterly data to 31 December 2016 Publication date 28 February 2017 A National Statistics Publication
Ayrshire and Arran NHS Board
Paper 9 Ayrshire and Arran NHS Board Monday 26 March 2018 Delivering the new 2018 General Medical Services Contract in Scotland in the context of Primary Care Development Author: Vicki Campbell, Programme
Findings from the 6 th Balance of Care / Continuing Care Census
Publication Report Findings from the 6 th Balance of Care / Continuing Care Census Census held 31 March Publication date 28 June A National Statistics Publication for Scotland Contents Contents... 1 About
Internal Audit. Complaints. June Report Rating. Contents. Executive summary. Background, objective & scope. Audit issues & recommendations
June 2014 Report Rating RED Contents Page 1 Page 2 Page 3 Page 9 Executive summary Background, objective & scope Audit issues & recommendations Definition of ratings & distribution list Executive Summary
IMPROVING QUALITY. Clinical Governance Strategy & Framework
IMPROVING QUALITY Clinical Governance Strategy & Framework NHS GREATER GLASGOW & CLYDE Approval: Quality & Performance Committee Responsible Director: Medical Director Custodian: Head of Clinical Governance
NHS England (South) Surge Management Framework
NHS England (South) Surge Management Framework THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK 2 NHS England (South) Surge Management Framework Version number: 1.0 First published: August 2015 Prepared by:
3. In December 2014, Circular PCA(P)(2014)30 advised that the trial was extended until 30 September 2015.
Healthcare Quality & Strategy Directorate Pharmacy & Medicines Division ADDITIONAL PHARMACEUTICAL SERVICES OUTCOME OF REVIEW OF THE GLUTEN FREE FOOD SERVICE Summary 1. This Circular advises that following
Item No. 9. Meeting Date Wednesday 6 th December Glasgow City Integration Joint Board Finance and Audit Committee
Item No. 9 Meeting Date Wednesday 6 th December 2017 Glasgow City Integration Joint Board Finance and Audit Committee Report By: Contact: Sharon Wearing, Chief Officer, Finance and Resources Allison Eccles,
NORTH WALES CLINICAL STRATEGY. PRIMARY CARE & COMMUNITY SERVICES SBAR REPORT February 2010
NORTH WALES CLINICAL STRATEGY PRIMARY CARE & COMMUNITY SERVICES SBAR REPORT February 2010 Situation The Primary Care & Community Services workstream had been tasked with answering the following question:
A safe prescription. Developing nurse, midwife and allied health profession (NMAHP) prescribing in NHSScotland. Progress Report
A safe prescription Developing nurse, midwife and allied health profession (NMAHP) prescribing in NHSScotland Progress Report August 2010 A safe prescription Developing nurse, midwife and allied health
Inpatient, Day case and Outpatient Stage of Treatment Waiting Times
Publication Report Inpatient, Day case and Outpatient Stage of Treatment Waiting Times Monthly and quarterly data to 30 June 2016 Publication date 30 August 2016 A National Statistics Publication for Scotland
INTEGRATION SCHEME (BODY CORPORATE) BETWEEN WEST DUNBARTONSHIRE COUNCIL AND GREATER GLASGOW HEALTH BOARD
INTEGRATION SCHEME (BODY CORPORATE) BETWEEN WEST DUNBARTONSHIRE COUNCIL AND GREATER GLASGOW HEALTH BOARD This integration scheme is to be used in conjunction with the Public Bodies (Joint Working) (Integration
GOVERNANCE REVIEW. Contact Details for further information: Pam Wenger, Committee Secretary.
Joint Committee Meeting 26 January 2016 Title of the Committee Paper GOVERNANCE REVIEW Executive Lead: Chair Author: Committee Secretary Contact Details for further information: Pam Wenger, Committee Secretary.
NHS GRAMPIAN. Grampian Clinical Strategy - Planned Care
NHS GRAMPIAN Grampian Clinical Strategy - Planned Care Board Meeting 03/08/17 Open Session Item 8 1. Actions Recommended In October 2016 the Grampian NHS Board approved the Grampian Clinical Strategy which
Findings from the Balance of Care / NHS Continuing Health Care Census
Publication Report Findings from the Balance of Care / NHS Continuing Health Care Census Census held 31 Publication date 23 June 2015 A National Statistics Publication for Scotland Contents Findings from
Lead Clinicians of Heart Disease Managed Clinical Networks Regional Planning Groups Cardiac Voluntary Sector Organisations
Meeting: Cardiac Sub Group Meeting Date: 10 September 2013 Item: 14/13 National Advisory Committee on Heart Disease Dr Barry Vallance Chair of the National Advisory Committee on Heart Disease Lead Clinician
Local Energy Challenge Fund
Guidance for applicants to the Local Energy Challenge Fund Managed by Local Energy Scotland as part of the Scottish Government s CARES programme Version 1 15th August 2014 Local Energy Challenge Fund Guidance
Level 2: Exceptional LEP Review Visit by School Level 3: Exceptional LEP Trigger Visit by Deanery with Externality... 18
Postgraduate Training Ongoing Quality Review and Enhancement Framework Version 1: 2010 Contents Contents... 2 PMET Quality Review Framework Introduction... 3 Introduction... 3 Postgraduate Training Quality
abcdefghijklmnopqrstu
Health Workforce Directorate Health Workforce Planning and Development Dear Colleague SUPPLEMENTARY MEDICAL STAFFING GUIDANCE TO BOARDS Purpose 1. This guidance sets out the best practice framework for
Alcohol Brief Interventions 2016/17
Publication Report Alcohol Brief Interventions 2016/17 Publication date 27 June 2017 A National Statistics Publication for Scotland Contents Contents... 1 Introduction... 2 Main points... 3 Results and
Findings from the Balance of Care / Continuing Care Census
Publication Report Findings from the Balance of Care / Continuing Care Census Census held 31 March 2013 Publication date 25 June 2013 A National Statistics Publication for Scotland Contents Introduction...
Executive Summary / Recommendations
Learning Disability Change Programme A Strategy for the Future Proposed Service Specification for Adult Learning Disability Services in Greater Glasgow & Clyde Executive Summary / Recommendations 1 1.
Driving and Supporting Improvement in Primary Care
Driving and Supporting Improvement in Primary Care 2016 2020 www.healthcareimprovementscotland.org Healthcare Improvement Scotland 2016 First published December 2016 The publication is copyright to Healthcare
Ayrshire and Arran NHS Board
Paper 7 Ayrshire and Arran NHS Board Monday 23 May 2016 Innovative and creative solutions to tackle unscheduled care: a Healthcare Hackathon approach Author: Chris Rodden, Quality Improvement Lead Andrew
Alcohol Brief Interventions 2015/16
Publication Report Alcohol Brief Interventions 2015/16 Publication date 14 June 2016 An Official Statistics Publication for Scotland Contents Contents... 1 Introduction... 2 Main points... 3 Results and
AUDIT SCOTLAND REPORT MANAGEMENT OF PATIENTS ON WAITING LISTS, FEBRUARY 2013 AND USE OF UNAVAILABILITY WITHIN NHS HIGHLAND.
Highland NHS Board 9 April 2013 Item 5.5 AUDIT SCOTLAND REPORT MANAGEMENT OF PATIENTS ON WAITING LISTS, FEBRUARY 2013 AND USE OF UNAVAILABILITY WITHIN NHS HIGHLAND. Report by Margaret Brown, Head of Service
Audiology Waiting Times
Publication Report Audiology Waiting Times Quarter ending 30 September 2012 Publication date 27 November 2012 An Official Statistics Publication for Scotland Contents Introduction... 2 Key points... 3
Glasgow City CHP Item No. 6
Glasgow City CHP Item No. 6 CHP Committee Meeting Date: Thursday, 28 th February 2013 Paper No 2013/006 Subject: Presented by: Recommendation(s) Summary/ Background Scottish Patient Safety Programme -
Trust Policy and Procedure Document Ref. No: PP (17) 283. Central Alerting System (CAS) Policy and Procedure. For use in: For use by: For use for:
Trust Policy and Procedure Document Ref. No: PP (17) 283 Central Alerting System (CAS) Policy and Procedure For use in: For use by: For use for: Document owner: Status: All areas of the Trust including
MSK AHP REFERRAL HUB (ADMIN)
This SOP supersedes all previous versions. Review Interval: Quarterly until further notice Prepared by: Name Ruth Currie Senga Cree Job Title Acting Physiotherapy MSK Manager Head and Professional Lead
Quality and Safety Committee Terms of Reference
Approved May 2016 Quality and Safety Committee Terms of Reference 1. Constitution The Quality and Safety Committee is established as a sub-committee of The Hillingdon Hospitals NHS Foundation Trust (THH)
Audiology Waiting Times
Publication Report Audiology Waiting Times Quarter ending 30 June 2012 Publication date 28 August 2012 Contents Contents... 1 Introduction... 2 Key points... 3 Results and Commentary... 4 Current waiting
Child & Adolescent Mental Health Services Workforce in NHSScotland
Publication Report Child & Adolescent Mental Health Services Workforce in NHSScotland Workforce Information as at 30 June 2016 Publication date: 06 September 2016 A National Statistics Publication for
NHS 111 Clinical Governance Information Pack
NHS 111 Clinical Governance Information Pack This pack is designed to help you develop your local NHS 111 clinical governance framework and explain how it fits in to the wider context. It takes you through
Volunteering in NHS Scotland Developing Volunteering Toolkit Summary of Pilot
Volunteering in NHS Scotland Developing Volunteering Toolkit Summary of Pilot NG09-06a Introduction Direct volunteering has been evolving within the NHS for some time. For more than a decade a strong emphasis
Child & Adolescent Mental Health Services in NHS Scotland
Publication Report Child & Adolescent Mental Health Services in NHS Scotland Workforce Information as at 31 st December 2014 24 th February 2015 A National Statistics Publication for Scotland Contents
2018 CATEGORIES HOW TO ENTER.
2018 CATEGORIES HOW TO ENTER www.energyawards.co.nz THE AWARDS CATEGORIES The Deloitte Energy Excellence Awards recognise excellence and achievement across the energy sector. The Awards night is the premier
IQC/2013/48 Improvement and Quality Committee October 2013
Item 9.4 IQC/2013/48 Improvement and Quality Committee October 2013 Pressure Ulcer Prevalence Improvement Plan 1. SITUATION AND BACKGROUND This paper is to update the Improvement and Quality Committee
Child & Adolescent Mental Health Services in NHS Scotland
Publication Report Child & Adolescent Mental Health Services in NHS Scotland Workforce Information as at 31 st March 2015 26 th May 2015 A National Statistics Publication for Scotland Contents Contents...
Child & Adolescent Mental Health Services in NHSScotland
Publication Report Child & Adolescent Mental Health Services in NHSScotland Workforce Information as at 31 December 2015 23 February 2016 A National Statistics Publication for Scotland Contents Contents...
= eé~äíü=aéé~êíãéåí= = cáå~ååé=aáêéåíçê~íé=
NHS HDL (2006) 39 abcdefghijklm = eé~äíü=aéé~êíãéåí= = cáå~ååé=aáêéåíçê~íé= Dear Colleague NATIONAL PROCUREMENT: USE OF NATIONAL CONTRACTS FOR AGENCY LABOUR PURCHASE; AND REVIEW OF PUBLIC PROCUREMENT IN
Strategic Review of Soft Facilities Management across NHS Scotland. Team Brief January 2014
Strategic Review of Soft Facilities Management across NHS Scotland Team Brief January 2014 Our Aims Review all Soft Facilities Management Services across NHSScotland to see how the current service works
Joint Chief Nurse and Medical Director s Report Susan Aitkenhead, Chief Nurse
TRUST BOARD IN PUBLIC REPORT TITLE: Date: 28 March 2013 Agenda Item: 2.4 Joint Chief Nurse and Medical Director s Report Susan Aitkenhead, Chief Nurse EXECUTIVE SPONSOR: Dr. Des Holden, Medical Director
The Scottish Government
The Scottish Government Health Workforce and Strategic Change Directorate NHS Pay and Conditions of Service Team Dear Colleague DOCTORS IN TRAINING NEW DEAL MONITORING GUIDANCE Summary 1. This pay circular
Escalation Procedure. Purpose & definition
Escalation Procedure Purpose & definition This document describes the procedure that the Healthcare Environment Inspectorate will follow to escalate issues or matters of evident concern arising from the
Independent Healthcare Regulation. Inspection Methodology
Independent Healthcare Regulation Inspection Methodology March 2018 Healthcare Improvement Scotland 2018 Published March 2018 You can copy or reproduce the information in this document for use within NHSScotland
Can I Help You? V3.0 December 2013
Can I help you? Policy for the provision and management of patient feedback: comments, concerns or compliments, or complaints about NHS 24 and its services. Author: Patient Affairs Manager/ ADoN Clinical
Annual Complaints Report 2014/15
Annual Complaints Report 2014/15 1.0 Introduction This report provides information in regard to complaints and concerns received by The Rotherham NHS Foundation Trust between 01/04/2014 and 31/03/2015.
Item No. 15. Meeting Date Wednesday 14 th June Glasgow City Integration Joint Board Finance and Audit Committee
Item No. 15 Meeting Date Wednesday 14 th June 2017 Glasgow City Integration Joint Board Finance and Audit Committee Report By: Contact: David Williams, Chief Officer Jim Charlton, Principal Officer Rights
Shetland NHS Board. Board Paper 2017/28
Board Paper 2017/28 Shetland NHS Board Meeting: Paper Title: Shetland NHS Board Capacity and resilience planning - managing safe and effective care across hospital and community services Date: 11 th June
The safety of every patient we care for is our number one priority
HUMBER NHS FOUNDATION TRUST INFECTION PREVENTION AND CONTROL STRATEGY 2015-2017 1. Introduction Healthcare associated infections (HCAI) continue to be a major cause of patient harm and although nationally
Awarding body monitoring report for: Association of British Dispensing Opticians (ABDO)
Awarding body monitoring report for: Association of British Dispensing Opticians (ABDO) February 2008 Contents Introduction... 4 Regulating external qualifications... 4 About this report... 5 About the
Public Health Reform Programme Leadership for Public Health Research & Innovation Commissioning Brief
Paper 4 PHR LPHRI Commissioning Brief Public Health Reform Programme Board 20 th April 2018 Public health reform Strengthening and re-focusing the public health function in Scotland Public Health Reform
Item No: 14. Meeting Date: Wednesday 8 th November Glasgow City Integration Joint Board
Item No: 14 Meeting Date: Wednesday 8 th November 2017 Glasgow City Integration Joint Board Report By: David Williams, Chief Officer Contact: Susanne Millar, Chief Officer, Strategy & Operations / Chief
Trust Board Meeting: Wednesday 13 May 2015 TB
Trust Board Meeting: Wednesday 13 May 2015 Title Update on Quality Governance Framework Status History For information, discussion and decision This paper has been presented to Quality Committee in April
Improving Asset Management across the Scottish Public Sector. The Local Civil Estate
Improving Asset Management across the Scottish Public Sector The Local Civil Estate September 2011 Contents 1. Executive Summary... 5 1.1. Improving Asset Management The Local Civil Estate... 5 1.2. Approach...
National Hand Hygiene NHS Campaign
National Hand Hygiene NHS Campaign Compliance with Hand Hygiene - Audit Report Your Questions Answered Germs. Wash your hands of them Prepared for the Scottish Government Health Directorate HAI Task Force
A Maternity Network for Wales
A Maternity Network for Wales Scoping Paper July 2013 Introduction This scoping exercise arises from a recommendation made in the Health and Social Care Committee s report One-day Inquiry into Stillbirth
MEMORANDUM OF UNDERSTANDING
MEMORANDUM OF UNDERSTANDING Memorandum of Understanding Co-Commissioning Between NHS England Lancashire And South Cumbria And Clinical Commissioning Groups 1 Memorandum of Understanding (MoU) for Primary
Tissue Viability Society. Strategy A future plan for the Tissue Viability Society (TVS) where we are going and how we will get there...
Tissue Viability Society Tissue Viability Society Strategy 2017 2019 A future plan for the Tissue Viability Society (TVS) where we are going and how we will get there... 1 CONTENTS OBJECTIVES 2 MISSION
2. This year the LDP has three elements, which are underpinned by finance and workforce planning.
Directorate for Health Performance and Delivery NHSScotland Chief Operating Officer John Connaghan T: 0131-244 3480 E: john.connaghan@scotland.gsi.gov.uk John Burns Chief Executive NHS Ayrshire and Arran
Dear Colleague. 29 March 2018 GUIDANCE ON THE IMPLEMENTATION OF THE PEER APPROVED CLINICAL SYSTEM (PACS) TIER TWO. Introduction
Directorate for Chief Medical Officer Chief Medical Officer Chief Pharmaceutical Officer Dear Colleague GUIDANCE ON THE IMPLEMENTATION OF THE PEER APPROVED CLINICAL SYSTEM (PACS) TIER TWO Introduction
5.3: POLICY FOR THE MANAGEMENT OF REQUESTS FOR MEDICINES VIA PEER APPROVED CLINICAL SYSTEM (PACS) TIER 2
NHS GREATER GLASGOW AND CLYDE POLICIES RELATING TO THE MANAGEMENT OF MEDICINES SECTION 5: NON-FORMULARY PROCESSES 5.3: POLICY FOR THE MANAGEMENT OF REQUESTS FOR MEDICINES VIA PEER APPROVED CLINICAL SYSTEM
Ayrshire and Arran NHS Board
Paper 8 Ayrshire and Arran NHS Board Monday 26 June 2017 Property and Asset Management Strategy 2017 Author: Iain Gairns, Head of Property Services, Strategy and Partnerships Sponsoring Director: John
Welsh Government Response to the Report of the National Assembly for Wales Public Accounts Committee Report on Unscheduled Care: Committee Report
Welsh Government Response to the Report of the National Assembly for Wales Public Accounts Committee Report on Unscheduled Care: Committee Report We welcome the findings of the report and offer the following
NHS Borders. Intensive Psychiatric Care Units
NHS Borders Intensive Psychiatric Care Units Service Profile Exercise ~ November 2009 NHS Quality Improvement Scotland (NHS QIS) is committed to equality and diversity. We have assessed the performance
Central Alerting System (CAS) Policy
Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified By Central Alerting System (CAS) Policy NTW(O)17 Gary O Hare Executive Director of Nursing and Operations Tony Gray
MENTAL HEALTH AND WELL BEING SUPPORT GROUP. REPORT OF VISIT TO BORDERS 26 June Report of Visit to Borders 26 June 2001 (Pages 1 to 4)
MENTAL HEALTH AND WELL BEING SUPPORT GROUP REPORT OF VISIT TO BORDERS 26 June 2001 Report of Visit to Borders 26 June 2001 (Pages 1 to 4) The 6 Month Progress Report - December 2001 (Pages 5 to 9) 1 MENTAL
NHS SHETLAND CLINICAL GOVERNANCE STRATEGY
NHS SHETLAND CLINICAL GOVERNANCE STRATEGY 2010-13 Clinical governance is the defining heart and inspiration of quality in the NHS Aidan Halligan 2006 Last version date: March 2007 Next Formal Review January
Older people in acute hospitals inspections and older people in acute care improvement programme
Older people in acute hospitals inspections and older people in acute care improvement programme Strategic review group report Healthcare Improvement Scotland 2017 Published This document is licensed under
Paul Gray Director General Health and Social Care Chief Executive of NHS Scotland. 30 January Dear Paul. Context and Remit
NHS Tayside Assurance and Advisory Group Directorate for Health Finance Paul Gray Director General Health and Social Care Chief Executive of NHS Scotland 30 January 2018 Dear Paul Context and Remit On
YORKSHIRE AMBULANCE SERVICE NHS TRUST Quality Improvement Action Plan 23/05/1017 FINAL. Deputy/ Associate Director. Executive Director TRUST WIDE
YORKSHIRE AMBULANCE SERVICE NHS TRUST Quality Improvement Action Plan 23/05/1017 FINAL CQC findings TRUST WIDE 1.1 1.2 Ensure that at all times there are qualified experienced staff (including Staff communication
Qualifications Support Pack 03. Making Claims & Results
Qualifications Support Pack 03 Making Claims & Results August 2016 1 CONTENTS Contacting Prince s Trust Qualifications... 3 QUALIFICATION CLAIMS... 4 Centre Approval... 4 Registering Learners... 4 Making
2016/17 Tottenham CLP Job Descriptions
Tottenham CLP Job Descriptions 2016/17 Contents CLP Chair Job Description... Page 3 Vice Chair Campaigns Job Description... Page 4 Vice Chair Membership Job Description... Page 5 CLP Secretary... Page
M16 Is there a perfect system?
M16 Is there a perfect system? Scotland s Quality Journey 1 NHSScotland 5 million people 12 billion 14 Health Boards 8 Support Boards Integrated delivery Moving towards social care integration Public Finances