CollegiateLink How-To Series. CollegiateLink FAQ s. This series was created from the work of Sarah Blackman, Office of Fraternity & Sorority Affairs

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1 Rutgers University-Camden Division of Student Affairs CollegiateLink How-To Series CollegiateLink FAQ s This series was created from the work of Sarah Blackman, Office of Fraternity & Sorority Affairs

2 Student & Student Leaders What is my username and password? - In most instances, your username and password will be affiliated with your campus network. If you have forgotten your login information, contact your campus IT department or Student Activities Office for assistance. Can I log in from anywhere (off campus) - Yes. You have access on and off campus to the CollegiateLink system so you can stay connected to what is going on around campus anywhere, at any time! What if I forget my username and/or password? - Contact your Student Activities Office or IT department for direct assistance. Can I change my password? - Yes. In most instances when you change your password to your campus network login, your password should be instantly updated to the CollegiateLink system. For more information, contact your campus IT Help Desk. How do I change my privacy settings? - Once logged in, click on your name in the top left corner to expand the menu options. Go to Privacy Settings. Follow the directions on the page to identify the organizations you'd like to not include your information. How do I change my personal information? - In most cases you will be able to edit such fields as your name, class standing, major, etc. by clicking on your name in the top left corner to expand the menu options. Go to Profile to edit your profile information. Is the information I provide in "my profile" safe outside of the college community? - Your information will not be shared outside of the college community. However, anything that you list on your profile page can be seen by system administrators, other students in the same organizations as you, and other students who are attending the same events as you. How do i join organizations? - If you search through the Organizations tab at the top of the homepage, you will see an alphabetical listing of all the organizations on campus. You can click on each one to see a description, and then you have the opportunity to click Join Organization and your request will be forwarded to the organization president for approval. How can I register a new organization? - If you are part of an organization that is not yet listed on CollegiateLink, click here to find out how to get your organization registered!. How can I make changes to my organization: text, officers, documents, etc.? - You must be an officer or the primary contact of the organization in order to make most of the changes to your organization. The current primary contact/officer or campus administrator must promote you to this position. You can find contact information on the main Roster page for your organization. How do I become the Primary Contact for my organization? - The previous Primary Contact or campus administrator must promote you to that position in your organization. You can find contact information on the main Roster page of your organization. How can I copy my Facebook Photos into my Organization Photo Gallery? - TThere are a variety of tools you can use to download an album from Facebook. Once you've downloaded all of the individual photos you wish to put into your organization photo gallery, you can simultaneously upload them into an Album in CollegiateLink.

3 How do I reserve a room/space on campus for my event? - Each campus operates under a different system to reserve meeting/event space on campus. Contact your Student Activities Office for further information. Primary Contacts and Officers can learn about how to reserve rooms and/or request a space for an event through CollegiateLink here. How do I edit an event I created? - If your event submission is in "Started", "Approved", or "Denied" status, you can make edits to the details of your event. You can not edit a "Pending" event. You can also view the information you submitted within your event by going to your event and clicking on View Submissions on the right side of the page. For more information, click here. What does the "Opportunity Board" do? - The Opportunity Board will supply you with a list of the upcoming public events organized by campus offices, fraternities, sororities, and student organizations. It will also list organization that might interest you. How do I post a flyer to the homepage Opportunity Board? - To post a flyer, you must belong to a organization and have administrative rights (i.e., club executive or officer) to create an event. When creating an event, you must attach a flyer. This flyer will automatically post to the Opportunity Board until the date of the event passes. If I RSVP to an event, do I have to go? - No, events are not mandatory once you say you are attending. However, you do have the option to change your RSVP status by returning to that particular event page and selecting "attending", "maybe attending", or "not attending" at any time. What is the difference between a Funding Request and a Purchase Request? - A Funding Request is to have money allocated to your organization as part of a budget process or for additional funds. A Purchase Request spends money from your organization s account(s) and can be a specific or general amount. Who can submit funding and Purchase Requests? The Primary Contact for an organization typically is the only one who can submit Funding and Purchase Requests. You can find this information on your organization s page under Roster. Some organizations may provide access to submit financial requests to other officers/positions if needed.

4 Administration How can I grant administrative access or make someone a new site administrator? - To give someone access to the administrative features of CollegiateLink, sign in and click on the administration tab, then Users. Click the user whose access you would like to adjust then scroll to the bottom and you'll see Management Access which is where you can grant No Access, Limited, or Full access for each feature within CollegiateLink. What is the difference between Organization Types and Categories? - Organization Types and Categories are ways you can organize and differentiate between organizations within CollegiateLink. How do I add a Position Template to Organizations? - Position templates allow you to set CollegiateLink wide access for officer positions whom you would like to have similar attributes. How can I edit the details of an event while reviewing the submission? - Due to the new approval process, an event must be in "Started", "Approved", or "Denied" status in order to have any edits made to the event details or any form information. If you have small edits to make to the event details during the review process, we recommend that you Approve the event and then through the Administration page, make the edits to the Event. If you make the edits through the organization's page, the event will be resubmitted for approval. How do I remove students from CollegiateLink? - Collegiatelink allows you to remove or "archive" users individually or in bulk for graduates. How do i configure the Community Directory? - The community directory feature enables your CollegiateLink system to display information about a user to others. This may include user profile information and additional fields that you determine are important to be public. What reporting capabilities are available for the information on my site? - As a campus administrator, you can generate reports from your CollegiateLink site that include various pieces of information contained within your site. These reports vary in size and complexity and may take several minutes to generate completely, but can be accessed at any time after the original report has been created. The data contained within the report, however, does not update when accessed. A new report must be generated to access new information entered into the system since the report was originally created. How can I create an Alert to display on the homepage? - Alerts are quick messages that will display on the top of the home page once logged in to CollegiateLink. How can I create Sub - Committees? - CollegiateLink can be used to set up sub-committees in two different ways for large and small organizations. Can users receive system notifications via text message? - Yes, as long as your campus has purchased the appropriate software package. What is the difference between the amount of available funds and the balance of my account? - The Available Funds amount changes when finance requests are approved for the account. The Balance changes when Payments or Transfers are attached to the finance requests. The Available Funds are what decisions should be based off of when making finance requests.

5 If you need further assistance, you can always click on Your Name in the upper right hand corner and then click Support. You will be brought to a support a page with turotials on a variety of subjects. You can also click on the Go To CollegiateLink Support Site button, which takes you to a website that has a variety of step-by-step guides to help you use CollegiateLink to its fullest potential.