User Guide on Jobs Bank (Individuals)

Transcription

1 User Guide on Jobs Bank (Individuals)

2 Table of Contents 1 Individual Dashboard Logging In Logging Out Profile Make Selected Profile Information Not Viewable To All Employers Make Selected Profile Information Not Viewable To Selected Employers View How Employers Will See Your Profile View How Your Selected Employers Will See Your Profile Documents Create Resume Upload Resume Manage Resumes Select Resume As Default Edit Resume Copy Resume Delete Resume Print Resume Download Resume Cover Letter Introduction Create Cover Letter Upload Cover Letter Manage Cover Letters Select Cover Letter As Default Edit Cover Letter Copy Cover Letter Delete Cover Letter Print Cover Letter Download Cover Letter References Add A Reference Manage References Edit Reference Delete Reference Send Testimonial Invite Testimonials For Others Search For A Job Page 1 of 95

3 5.1 Sort Job Search Results Filter Job Search Results Compare Jobs View Job Details Before Login View Job Details After Login View Employer Public Profile View Job Details Bookmark A Job Apply For A Job My Jobs Bookmarked Jobs View Bookmarked Jobs Sort Bookmarked Jobs Filter Bookmarked Jobs Applied Jobs Sort Applied Jobs Filter Applied Jobs View Applied Job Details Edit Your Job Application Withdraw Your Job Application Interview Invites Search Interview Invites View Job Details With Interview Invite Sort Interview Invites Filter Interview Invites Confirm Date To Accept Invite Re-Propose Interview Date Cancel Invite Job Alert Settings Create Job Alert Setting Edit Job Alert Setting View Job Alert Results Select Alert Setting Sort Job Alert Results Filter Job Alert Results Contact Us My Feedback Call Centre Contact Details Page 2 of 95

4 1 INDIVIDUAL DASHBOARD Log in, register and log out of the system. 1.1 LOGGING IN 1. To log in to the site, Click on the LOGIN / SIGN UP button in the main navigation at the top. 2. A dialog box is displayed, where you can select your account type. For the purposes of this guide, the SingPass login will be used, so Click on the SINGPASS LOGIN button. To check or register for SingPass (if you are eligible), please visit 3. You will be redirected to SingPass to login. Enter your SingPass ID and Password in the fields provided and Click on the Login button. The 2FA screen is displayed. Follow the on-screen steps to enter your OTP. TAN JEE TECK xxxxx Page 3 of 95

5 4. You will be brought back to the Jobs Bank landing page. The Dashboard Access button displays your name when you are logged in. 5. You will be required to enter your personal information if it is your first time logging in to the portal. Refer to the First Time Registration section under Navigating the Portal User Guide for the steps. Page 4 of 95

6 1.2 LOGGING OUT 1. To logout from the system, Click on the Dashboard Access button to display a drop-down list and select Log out. 2. An alert dialog box is displayed. Click Yes to log out of the system. The system returns to the pre-login landing page. Page 5 of 95

7 2 PROFILE Customise your profile settings and preview how your profile is displayed to employers. 2.1 MAKE SELECTED PROFILE INFORMATION NOT VIEWABLE TO ALL EMPLOYERS 1. You can set which Profile Information Employers are able to view. Example: Set your Profile so that all Employers cannot view your Employment History. 2. From the Profile page, click on the Edit link from the Employment Information section. 3. The Employment Information displays the fields available for editing. Scroll down to the Show in public profile checkbox. Click on the checkbox to uncheck it. Repeat for the other Employment History (Example: Employment History 2, Employment History 3, etc). 4. Click on the Save button. Click OK to close the dialog box and return to the Profile page. Page 6 of 95

8 Your Employment History information will not be displayed to Employers. Page 7 of 95

9 2.2 MAKE SELECTED PROFILE INFORMATION NOT VIEWABLE TO SELECTED EMPLOYERS 1. You can restrict selected Employers from viewing certain information from your Profile by specifically excluding these Employers. Employers who are not in this exclusion list, will be able to view the information. Example: Make the Profile information not viewable to the Employer. UEN: K. From the Profile page, Click on the Edit link of the Profile box. 2. Visibility Settings Click on the search bar and type an Employer Name or a partial keyword. The system will suggest Employer Names that contain the keyword you entered. Click on a suggested Employer Name. The selected Employer Name appears in the field box. You can add multiple Employer Names to this list so that they will not be able to view the respective Profile information. Page 8 of 95

10 3. Click Save to update the changes you made. The selected Employer will not be able to view the Profile Information. Page 9 of 95

11 2.3 VIEW HOW EMPLOYERS WILL SEE YOUR PROFILE 1. You can see a preview of what Employers see in your Profile page. From your Profile page, click on the symbol. Select What everyone sees from the drop-down list. 2. Your Profile page will be displayed showing what all Employers (Everyone) would see. To return to the general Profile page, Click on the symbol. Page 10 of 95

12 2.4 VIEW HOW YOUR SELECTED EMPLOYERS WILL SEE YOUR PROFILE If you have excluded any Employers from viewing certain information from your Profile, you can see how your Profile will look to these Employers. 1. From your Profile page, click on the symbol and select What Organisation K sees from the drop-down list. This refers to the Employer you selected to make the information unavailable, previously. 2. Your Profile page will be displayed showing only the information that the Employer, Organisation K, would see. To return to the general Profile page, Click on the symbol. Page 11 of 95

13 3 DOCUMENTS You can create up to 10 documents and 10 Cover Letters in the Documents section. You may also upload Resumes or Cover Letters. Each uploaded file can be up to 2 MB in size. The total storage space for your uploaded files is 15 MB. If your storage space is full, you will need to delete some files to free up space. 1. After logging in, Click on the Dashboard Access button to display a drop-down list of the account features. Click on the Documents link to go to the Documents section. 2. The Documents section is displayed with an overview of the various sub-sections: A. Resume the resumes you have created or uploaded B. Cover Letter the cover letters you have created or uploaded C. References contacts of your friends or colleagues as referees D. Testimonials for Others the testimonials you have written for others C A B To learn more about resumes, go to the Resume section. To learn more about cover letter, go to the Cover Letter section. To learn more about references, go to the References section. To learn more about testimonials for others, go to the Testimonials for Others section. D Page 12 of 95

14 3. From the Documents page, your Resumes are listed by most recently updated first. Resumes are listed at 5 per page. Click on the page navigation buttons to go to a specific page, next page or previous page. You can perform these actions: A. Upload a Resume B. Create a Resume C. Manage Resume Select, Edit, Copy, Delete, Print, Download To learn more about uploading a resume, go to the Upload Resume section. To learn more about creating a resume, go to the Create Resume section. To learn more about managing your resumes, go to the Manage Resumes section. C A B Page 13 of 95

15 3.1 CREATE RESUME 1. Click on the Create icon at the top right of the Resume header to start creating your resume. 2. Step 1: Personal Information Your Personal Information should already be pre-filled from your Profile data. Check your particulars or edit the form fields under the various sub-sections: A. Personal Information Your name and expected salary B. Self Summary Write an optional summary about yourself C. Address Choose from your Profile address(es) D. Contact Information Phone numbers, address, website Fields or sections are required unless indicated as Optional. You can save your Resume at any time by clicking on the Save button at the top right of the page. When you have completed this form, Click on the Next button to proceed to the next step. C B A D Page 14 of 95

16 3. Step 2: Employment Information Your Employment Information should already be pre-filled from your Profile data. Check your particulars or edit the form fields under the various sub-sections: Ensure that you have a separate set of Employment Information for each of your previous and current employers. A. To add new Employment Information, Click on the Add experience link at the top of the form. B. To remove Employment Information, Click on the x symbol in the top right corner of the corresponding subsection. Fields or sections are required unless stated Optional. You can save your Resume at any time by clicking on the Save button at the top right of the page. When you have completed this form, Click on the Next button to proceed to the next step. If you need to go back and edit information in the previous step, Click on the button instead. Previous A B Page 15 of 95

17 4. Step 3: Qualifications & Certifications Your Qualifications & Certifications should already be pre-filled from your Profile data. Check your particulars or edit the form fields under the various subsections: Ensure that you have a separate set of information for each of your Academic Qualifications and Professional Certifications. A. To add a new Educational Qualification, Click on the Add Academic Qualification link below the Academic Qualifications heading. B. To add a new Professional Certification, Click on the Add Professional Certification link below the Professional Certification heading. C. To remove an Academic Qualification or Professional Certification, Click on the x symbol in the top right corner of the corresponding subsection. Fields or sections are required unless stated Optional. You can save your Resume at any time by clicking on the Save button at the top right of the page. When you have completed this form, Click on the Next button to proceed to the next step. If you need to go back and edit information in the previous step, Click on the button instead. Previous A B C Page 16 of 95

18 5. Step 4: Awards & Membership Your Awards & Memberships should already be pre-filled from your Profile data. Check your particulars or edit the form fields under the various sub-sections: Ensure that you have a separate set of information for each of your Awards and Memberships. A. To add a new Award, click on the Add Awards link below the Awards heading. B. To add a new Membership, click on the Add Membership link below the Membership heading. C. To remove an Award or Membership, Click on the x symbol in the top right corner of the corresponding subsection. Fields or sections are required unless stated Optional. You can save your Resume at any time by clicking on the Save button at the top right of the page. When you have completed this form, Click on the Next button to proceed to the next step. If you need to go back and edit information in the previous step, Click on the button instead. Previous A B C Page 17 of 95

19 6. Step 5: Skills & Languages Your Skills & Languages should already be pre-filled from your Profile data. Check your particulars or edit the form fields under the various sub-sections: Ensure that you have a separate set of information for each of your Languages. A. To add a new Language, click on the Add Language link below the Languages heading. B. To remove a Skill, Click on the x symbol next to corresponding Skill tag. C. To remove a Language, Click on the x symbol in the top right corner of the corresponding subsection. Fields or sections are required unless stated Optional. You can save your Resume at any time by clicking on the Save button at the top right of the page. When you have completed this form, Click on the Next button to proceed to the next step. If you need to go back and edit information in the previous step, Click on the button instead. Previous A B C Page 18 of 95

20 7. Step 6: References Your existing References (if available) will be displayed in a list. Check or leave unchecked these References to include them in this Resume. To add a new Referee, click on the Add Referee link below the list of existing References. To remove a Reference, Click on the x symbol in the top right corner of the corresponding subsection. Fields or sections are required unless stated Optional. You can save your Resume at any time by clicking on the Save button at the top right of the page. When you have completed this form, Click on the Next button to proceed to the next step. If you need to go back and edit information in the previous step, Click on the button instead. Previous A B 8. Step 7: Choose Template You have finished building your Resume! In this section, you can: A. Name your resume With multiple Resumes now, you can save it with a unique name B. Choose template Apply a chronological, functional or combination format to your Resume C. Preview See how your Resume would look like when all the sections have been combined and formatted in your selected template (example shown C A B Page 19 of 95

21 here is truncated due to length) When you have completed the Resume, click on the Save button at the top or bottom right of the page. If you need to go back and edit information in the previous step, Click on the button instead. Previous 9. A dialog is displayed after the Resume is saved. Click Yes to set Job Alerts, or No to dismiss this notice and continue with your Documents. To learn more creating job alerts, go to the Job Alert Settings section. Page 20 of 95

22 3.2 UPLOAD RESUME 1. You can upload your resume by clicking the Upload icon. The file formats supported are: PDF DOC or DOCX RTF JPG or JPEG, GIF PNG The maximum file size is 2 Mb, regardless of file type. The total storage space allocated is 15 Mb. Delete some files if you need to free up space. 2. Click on the Upload icon. The file browser dialog box is displayed. Select the file you want to upload and click Open. Click the Upload button. The uploaded file is displayed at the top of your list of Resumes. Page 21 of 95

23 Edit, copy and print functions are not available for Resumes that you have uploaded. Page 22 of 95

24 3.3 MANAGE RESUMES This section covers the various actions that you can perform on Resumes in your Documents SELECT RESUME AS DEFAULT 1. To Select / Unselect Resume: When you select a Resume, it will become the default Resume which Employers can download when they view your profile. Employers can only download resumes if it is set to be viewable by employers. There can only be one selected Resume at any one time EDIT RESUME 1. To Edit Resume: Click on the Edit icon This opens your Resume in the 7-step format outlined in the Create Resume section. You can make changes and navigate through the Resume-building steps, and click Save after editing COPY RESUME 1. To Copy Resume: Click on the Copy icon. This creates a copy of the Resume and gives it a new name. A dialog box appears to confirm the action and you should now see your copied Resume at the top of your list of Resumes. Page 23 of 95

25 3.3.4 DELETE RESUME 1. To Delete Resume: Click on the icon. Delete A dialog box is displayed. Click OK to go ahead or click Cancel to keep the Resume PRINT RESUME 1. To Print Resume: Click on the Print icon. This sends your Resume to your default printer for printing DOWNLOAD RESUME 1. To Download Resume: Click on the Download icon. This opens your computer file browser for you to choose the folder in which to save the Resume. Page 24 of 95

26 3.4 COVER LETTER INTRODUCTION 1. From the Documents page, your Cover Letters are listed by most recently updated first. Cover letters are listed at 5 per page. Click on the page navigation buttons to go to a specific page, next page or previous page. You can perform these actions: A. Create a Cover Letter B. Upload a Cover Letter C. Manage Cover Letter Select, Edit, Copy, Delete, Print, Download C B A To learn more about creating a cover letter, go to the Create Cover Letter section. To learn more about uploading a cover letter, go to the Upload Cover Letter section. To learn more about managing your cover letters, go to the Manage Cover Letters section. 3.5 CREATE COVER LETTER 1. You can create a cover letter for your account by clicking the Create icon shown to the right of the Resume header. Page 25 of 95

27 2. Step 1: Information Enter the basic information to identify yourself for Employers. Complete the form fields under the various sub-sections: A. Cover Letter Name Give this letter a name so it is easily identified for later use. B. Personal Information Your Name is autopopulated from your profile. You may edit it. C. Organisation Information Enter details about the Employer and contact point to personalise this letter Fields are required unless stated Optional. You can save your Cover Letter at any time by clicking on the Save button at the top right of the page. When you have completed this form, click on the Next button to proceed to the next step. 3. Step 2: Cover Letter Content Enter three paragraphs of free text in the fields provided. All fields are required. You can save your Cover Letter at any time by clicking on the Save button at the top right of the page. When you have completed this form, click on the Next button to proceed to the next step. If you need to go back and edit information in the previous step, click on the button instead. Previous A B C Page 26 of 95

28 Refer to the Cover Letter Tips panel for advice on how to write a good cover letter. 4. Step 3: Preview You can see how your Cover Letter will look like when all the sections have been combined. If you are satisfied with your Cover Letter, click on the Save button at the top right of the page. If you need to go back and edit information in the previous step, click on the button instead. Previous 5. Click on the Save button to save your Cover Letter. A pop-up box is displayed. Click OK to acknowledge. The system returns to the Cover Page listing. Page 27 of 95

29 3.6 UPLOAD COVER LETTER 1. You can upload your Cover Letter by clicking on the icon. The file formats supported are: PDF, DOC, DOCX, RTF, JPG, JPEG, GIF, or PNG. The maximum file size is 2 MB, regardless of file type. 2. The Upload Cover Letter Document dialog box is displayed. Click on the Upload icon. The file browser dialog box is displayed. Select the file you want to upload and click Open. Click the Upload button. The uploaded file is displayed at the top of your list of Resumes. Edit, copy and print functions are not available for Resumes that you have uploaded. Page 28 of 95

30 3.7 MANAGE COVER LETTERS This section covers the various actions that you can perform on Cover Letters in your Documents SELECT COVER LETTER AS DEFAULT 1. To Select / Unselect Cover Letter: When you select a Cover Letter, it will become the default Cover Letter which Employers can download when they view your profile. Employers can only download a cover letter if it is set to be viewable by employers. There can only be one selected Cover Letter at any one time EDIT COVER LETTER 1. To Edit Cover Letter: Click on the Edit icon. This opens your Cover Letter in the 3- step format outlined in Create Cover Letter. You can make changes and navigate through the Cover Letterbuilding steps, and click Save after editing COPY COVER LETTER 1. To Copy Cover Letter: Click on the Copy icon. This creates a copy of the Cover Letter and gives it a new name. A pop-up box is displayed to confirm the action. Page 29 of 95

31 You should now see your copied Cover Letter at the top of your list of Cover Letters DELETE COVER LETTER 1. To Delete Cover Letter: Click on the Delete icon. A dialog box is displayed to confirm the deletion. Click OK to proceed or Cancel to keep the Cover letter PRINT COVER LETTER 1. To Print Cover Letter: Click on the Print icon. This sends your Cover Letter to your default printer for printing DOWNLOAD COVER LETTER 1. To Download Cover Letter: Click on the Download icon. The Cover letter will be downloaded to your pre-defined local drive location via your browser. Page 30 of 95

32 4 REFERENCES You can add references on the Documents page. You may also manage your references and send or receive testimonials. 4.1 ADD A REFERENCE 1. On the Documents page, your References are listed in the References panel on the left. 2. To add a new Reference, Click on the + Add link in the panel header: Page 31 of 95

33 3. The Add Reference form is displayed. Complete the form with your Referee contact information. Fields are required unless stated Optional. Select the Send Testimonial Invitation checkbox to request your Referee to leave a Testimonial for you. Click on the Save Reference button at the top or bottom right of the page. 4. After your Reference has been saved successfully, a pop-up box is displayed. Click OK to close the pop-up box. Page 32 of 95

34 4.2 MANAGE REFERENCES EDIT REFERENCE 1. To edit a Reference, Click on the Icon to the right of your Referee s name. 2. Your Reference details are displayed in the Edit Reference form. You can make the changes and click on the Reference button. Save A pop-up box is displayed. Click OK to close the pop-up box and continue with your Documents. Page 33 of 95

35 4.2.2 DELETE REFERENCE 1. To delete a Reference: Load the Edit Reference form. Click on the Reference button. Delete A dialog box is displayed. Click OK to proceed or Cancel to keep the Reference. The Documents page will be refreshed and the deleted Reference no longer appears in the References panel. Page 34 of 95

36 4.2.3 SEND TESTIMONIAL INVITE 1. To request your Referee to leave you a Testimonial: From the Edit Reference form of your Reference, Click on the Send Testimonial Invite checkbox. The checkbox displays a tick mark. Your Referee will receive the invitation and will be able to leave you a Testimonial. Page 35 of 95

37 4.3 TESTIMONIALS FOR OTHERS You can leave a testimonial for an Individual if your contact information was added as a Reference and you were invited to write a testimonial for him/her. 1. The Individual has added your contact information and invited you to write a testimonial for him/her. To learn more about adding a Reference, go to the Add a Reference section. 2. You will receive an from the Individual to inform you that you have been added as a reference and invited to write a testimonial for him/her. You can perform one of these actions: A. Accept the invitation to leave a testimonial B. Decline the invitation B A Click on the Accept the invitation and start writing link. 3. You will be required to log in to Jobs Bank. Upon login, the Testimonial screen is displayed. Write your testimonial in the Testimonial field box. The maximum wording is 1800 characters. You may enter your address in the field box below if you wish to receive a copy of the testimonial. Click on the Add Testimonial button to proceed. Page 36 of 95

38 You may choose not to log in to leave a Testimonial. However, you will not be able to receive a copy of the testimonial. 4. A pop-up box is displayed. Click OK to acknowledge and close the pop-up box. 5. You can verify that your testimonial was left with the individual by navigating to the Testimonial for Others section under the Documents page. The name of the Individual and the date of testimonial sent will be displayed. Page 37 of 95

39 5 SEARCH FOR A JOB You can search for specific jobs using the sort and filter functions. Jobs from your search results can be selected for easy comparison. 1. Navigate to The Jobs Bank landing page will be displayed. In the Search by Keyword, enter words or partial words relating to the job you re searching for. Example: design, architecture, project management. 2. The search engine will suggest keywords or phrases as you type, based on: Matching words or terms Top 5 matching content for indexed fields such as: Job Position Level Industry Job Category Qualification Experience Employment Type Skills skills containing your keywords or phrases. Job Title job titles containing your keywords or phrases. 3. Click on the Search button to begin the search with your selected keywords or phrases. Page 38 of 95

40 4. Jobs matching your search keyword will be displayed in the search results page with the latest posting first. You can further refine your search results for jobs by: A. Sorting B. Filtering C. Comparing up to three (3) different jobs A B C D. To learn more about the sort and filter features, go to the Sort your Search Results and Filter your Search Results sections. To learn more about comparing jobs, go to the Jobs Comparison section. Page 39 of 95

41 5.1 SORT JOB SEARCH RESULTS 1. To sort your search results, use the Sort By feature located in the lefthand panel on the Search Results page. Click on the v symbol on the Sort By panel to expand a drop-down list of sorting criteria. The drop-down list will allow you to sort the results by Job Title, Posting Date or Job Posting in Ascending or Descending order. 2. Example: Sort the Jobs by Job Title in alphabetical order, click on the Job Title (A-Z) criteria. Page 40 of 95

42 Your Search Results will be displayed in alphabetical order by Job Title. 5.2 FILTER JOB SEARCH RESULTS 1. Use the Filter feature to further refine your search results by: A. Direct or Third Party Employers B. Job Level C. Programme D. Industry E. Job Category F. Skill G. Job Classification H. Job Posted Date I. Experience J. Qualification K. Employment Type L. Location A B C D E F G H I J K L Page 41 of 95

43 2. Example: Filter the Jobs by Job Level. Click the + symbol to expand the Jobs Level panel. Click on the Manager checkbox. The checkbox displays a tick mark and only jobs with Manager Job Level will be displayed in the search results. 3. Example: Filter jobs by Experience of up to 5 years Click on the + symbol to expand the Experience panel. Drag the right slider to the 5 Years position. Only jobs matching the selected Experience criteria will be displayed. Page 42 of 95

44 5.3 COMPARE JOBS 1. You can compare up to 3 jobs from your search results. Click on the Compare icon to select the job for comparison. Jobs that are selected for comparison are indicated with the highlighted Compare icon in Orange: 2. The selected job is displayed in the Job Comparison placeholder. A. To minimise the panel and continue searching, Click on the v symbol. B. To remove a job from the comparison panel, Click on the x symbol. C. With a minimum of two jobs and up to three jobs selected, you can click on the Compare Jobs button in the comparison panel. D. Click Clear All to remove all jobs from the comparison panel. A B D C Page 43 of 95

45 3. After clicking on the Compare button, the Compare Jobs page will display the information boxes of your selected jobs side by side. A You can compare the following Information about the jobs: A. Job Key Information B. Skills & Competencies C. Job Specifications To learn more about the bookmarking feature, go to the Bookmark a Job section. To learn more about applying for jobs, go to the Apply for Job section. B C 4. To view lengthy information content, click on the Show more link of the respective column to reveal the full text. The selected column is expanded to reveal all the text. Click on the Show less link to collapse the column. Page 44 of 95

46 5.4 VIEW JOB DETAILS BEFORE LOGIN 1. You can view more details about a job by clicking on the Job Title. 2. The Job Details page will be launched in a new browser tab. You can view details such as: A. Job Key Information B. Job Description C. Job Requirements D. Skills & Competencies You may perform the following actions only after you have logged in: E. View contact information about the Employer F. View information about the Employer G. Apply for the job H. View the Salary offered G B C F A H E To learn more about logging in to your account, go to the Login & Overview section. To learn more about applying for jobs, go to the Apply for Job section. D Page 45 of 95

47 3. At the bottom of the Job Details page are related jobs for you. You can: C B A A. Click on the > or < symbols to scroll through these listings. B. Click on the View All button to view a listing of all similar jobs. C. Click on the Job Title to view the respective Job Details page. D. Bookmark or compare the listed jobs. D To learn more about the bookmarking feature, go to the Bookmark a Job section. To learn more about comparing jobs, go to the Jobs Comparison section. Page 46 of 95

48 6 VIEW JOB DETAILS AFTER LOGIN Upon login, you are able to view employer profiles and job details. You may also save and apply for jobs. 6.1 VIEW EMPLOYER PUBLIC PROFILE 1. To view the Employer Public Profile, you must be logged in to the system first. Log in by following the steps in the Logging In section. 2. Search for jobs via Jobs Directory or your Job Alerts Results page. 3. Click on the Company Name link of a job tile. Alternatively, you can click on the Company Name link in the Job Details page. Page 47 of 95

49 4. The Employer Public Profile page is displayed. Page 48 of 95

50 6.2 VIEW JOB DETAILS 1. You can view more details about a job by clicking the Job Title. 2. The Job Details page will be launched in a new browser tab. A You can view details such as: A. Job Key Information B. Salary Information C. Job Description D. Job Requirements E. Skills & Competencies F. Employer Information C H I B You can also perform these actions: G. Apply Job H. Bookmark the job I. Select the job for comparison D E F To learn more about applying for jobs, go to the Apply for a Job section. To learn more about the bookmarking feature, go to Bookmark a Job section. To learn more about comparing jobs, go to the Compare Jobs section. G Employer and Salary information may not be displayed if the Employer chose not to make the information viewable. Page 49 of 95

51 See example (right) of a Job Details page where the Employer opted not to make the Contact Information viewable. Example of a Job Details page where the Employer made the Contact Information viewable. Page 50 of 95

52 6.3 BOOKMARK A JOB 1. The Bookmark feature allows you to bookmark jobs and retrieve the bookmarks at a later time. To use Bookmarks, you will need to be logged in. E. To learn more about logging in, go F. to the Login & Overview section. G. H. The Bookmark feature can also be accessed from the Job Details page. 2. Jobs that you have bookmarked are indicated by the highlighted Bookmark icon in Orange: To view all jobs that you have bookmarked, go to the My Jobs > Bookmarked Jobs section. Page 51 of 95

53 6.4 APPLY FOR A JOB 1. After you have logged in, you can start applying for Jobs. Look out for the Apply Now button in the Job Details page. Alternatively, you can also apply for jobs via the Apply icon in: Compare Jobs page My Jobs > Bookmarked Jobs pages Page 52 of 95

54 2. After you click the Apply Now button or the Apply icon, the job application form is displayed. A B C The job application form will be preloaded with information you have saved under your Personal Profile (E-Portfolio). The form consists of 3 tabs for you to complete: A. Profile Summary B. Resume & Cover Letter C. Review & Send 3. Profile Summary: Check that all your information is in order: A. Name, Contact Information B. Self Summary C. Relevant Employment Information D. Skills & Competencies E. Qualifications & Certifications F. Expected Gross Salary G. Availability B A D C To change the existing information, Click on the Edit link for the corresponding section. E Edits made during the job application process will not update your personal Profile (E-Portfolio). F G Page 53 of 95

55 Refer to table for guidelines for completing the Profile Summary form. Field Name Mandatory Remarks Name Y Free text up to 60 characters Self Summary Y Free text up to 255 characters Relevant Employment Information Skills & Competencies N Y Select only one Select only five relevant Qualifications Y Select only one. Value will use default of highest qualification Certifications N Select from drop-down list Expected Gross Salary N Maximum of 9 digits Example: Edit the Self Summary and Relevant Work Experience. Click the Edit link at the right of the Self Summary heading. The section expands to display the field box to enter your summary. Your existing write-up (if any) from your personal Profile (E-Portfolio), will be displayed. The Relevant Work Experience section allows you to select from work experience already saved in your Profile OR add new work experience. To add new experience, Click on the + Add Employment Information link. Page 54 of 95

56 A form is displayed for you to enter your relevant employment information. Refer to table for guidelines for completing the Relevant Employment Information section. Label / Field Name Select from Profile Add Employment Information Mandatory N N Remarks Select one relevant employment record by clicking the respective radio button. Click on link and complete the following fields listed below. Job Title Y Enter free text. Company Name Y Enter free text. Occupation Y Select from drop-down list. Sector N Select from drop-down list. Start Date Y Select date from Calendar Date Picker. End Date N Select date from Calendar Date Picker. Employment Type Y Select up to 5 from drop-down list. Page 55 of 95

57 Click on the Save link displayed to the right of the Summary header to save changes to this section. 4. Click Resume & Cover Letter link in the top menu or click Next at the bottom to proceed to the next section. 5. Resume & Cover Letter: Resumes and cover letters that you have saved in your Profile, will be displayed here. You can select a resume and cover letter for this job application by clicking the corresponding radio button. Example: To upload a new resume (PDF, DOC, DOCX, RTF, JPG, JPEG, GIF, or PNG file format), Click on the Upload icon. The file browser dialog box is displayed. Select an image and Click on the Open button Once your file has been successfully uploaded, the Upload Resume dialog will confirm this. Click on the OK button to continue. Page 56 of 95

58 You should now see your uploaded file as the selected file to be attached with your job application. 6. Review & Send: After you have completed entering the information for Profile Summary and Resume and Cover Letter, you can review and submit your job application. If you still wish to make amendments, go back to the previous sections by clicking the links in the top menu. If you would like to print this application for your own records, click on the Application button. Print Otherwise click on the Send Application button to send your application to the Employer. The acknowledgment dialog box is displayed with similar jobs to the one you have just submitted. You can perform the following actions: C B A A. Close the dialog box ( x symbol) B. Print Application C. View All related jobs D. View a related job D Page 57 of 95

59 7. Jobs that you have applied are displayed in the My Jobs > Applied Jobs page. To learn more about Applied Jobs, go to the Applied Jobs section. Page 58 of 95

60 7 MY JOBS Manage your bookmarks and make changes to your applied jobs under My Jobs section. 1. After logging in, Click on the Dashboard Access button to display a drop-down list of the account features. Click on the My Jobs link to go to the My Jobs section. 2. The My Jobs section is displayed. A navigation menu bar displays the following: A. Bookmarked Jobs (displayed by default) B. Applied Jobs C. Interview Invites D. Job Alert Results The number in parentheses after each of these sub-sections indicates the number of records there are in the respective subsections. A B C D To learn more about Bookmarked Jobs, go to the Bookmarked Jobs section. To learn more about Applied Jobs, go to the Applied Jobs section. To learn more about Interview Invites, go to the Interview Invites section. To learn more about Job Alert Results, go to the Job Alert Results section. Page 59 of 95

61 7.1 BOOKMARKED JOBS 1. After logging in, Click on the Dashboard Access button and select My Jobs from the dropdown list. 2. Jobs that you have bookmarked are listed by most recently bookmarked first. On this page, you can perform these actions via the panels on the left: A. Search by Keywords B. Show only those Jobs with vacancies C. Sort the Jobs D. Show Jobs based on when you bookmarked them E. Filter the Jobs B C D E A You can also perform these actions using the icons to the right of each Bookmarked Job: F. Apply click to begin the job application process G. Bookmark click to toggle the bookmark on or off H. Compare click to add this Job to the comparison panel F G H To learn more about applying for a job, go to the Apply for Job section. To learn more about the bookmarking feature, go to the Bookmark a Job section. To learn more about comparing jobs, go to the Jobs Comparison section. Page 60 of 95

62 3. To Search Bookmarked Jobs by Keyword: Type a word or partial word in the search bar. Example: officer The search engine will suggest keywords or phrases as you type, based on job titles containing your keywords or phrases. Click a suggested keyword or phrase to select it. Your Bookmarked Jobs page will display only jobs matching your search keywords. You can further refine your search by using the sort methods and filters outlined in 4-7 below. 4. To display only Bookmarked Jobs with available vacancies: Click on the Show Available Vacancies checkbox on the Show Vacancies panel. The checkbox displays a tick mark and only Jobs that have available vacancies are displayed VIEW BOOKMARKED JOBS 1. You can view the details of the jobs that you bookmarked previously. From the Jobs page, Click on the Bookmarked Jobs tab (if it is not already selected). Page 61 of 95

63 2. Click on the Job Title of a job tile listed. 3. The Job Details page is displayed. For jobs you have not applied before, you can click on the: A. Apply Now button to apply for the job B. Alert Me On New Job Postings A B For jobs you have already applied, you can click on the: A. Edit button to edit your application A B C B. Withdraw button to cancel your application for the job role C. Alert Me On New Job Postings Page 62 of 95

64 7.1.2 SORT BOOKMARKED JOBS 1. To Sort Bookmarked Jobs: Click on the v symbol on the Sort By panel to expand a drop-down list of sorting criteria to sort your Bookmarked Jobs. Click any of the listed criteria to display Bookmarked Jobs in your selected sort order. 2. To display Jobs based on when you bookmarked them: Click on the v symbol on the Show panel to expand the Show criteria for you to refine your Bookmarked Jobs view. Click any of the listed criteria to display only Bookmarked Jobs that match your selection. Page 63 of 95

65 7.1.3 FILTER BOOKMARKED JOBS 1. To Filter Bookmarked Jobs: Click any of the + symbols on the Filter By panel. Each filter menu will expand to display a list of criteria you can use to filter your Bookmarked Jobs. 2. Example: Filter your Bookmarked Jobs by Monthly Gross Salary between $3500 and $6000. Click on the + symbol next to Monthly Salary. Drag the slider(s) to select the range. Only job postings matching the Monthly Gross Salary range are displayed. Page 64 of 95

66 7.2 APPLIED JOBS 1. After logging in, Click on the Dashboard Access button to display a drop-down list of the account features. Click on the My Jobs link to go to the My Jobs section. 2. From the My Jobs section, Click on the Applied Jobs link in the top navigation menu. Your Job Applications are listed by most recently applied jobs first. The application status of your applied jobs is displayed on the top left of each Job Application box. Refer to the table for description of the different Job Application Status. Job Application Status Received Under Review Unsuccessful Successful Remarks Employer has received your application. Employer has downloaded your Resume and revewing your application Your application is unsuccessful Your application is successful Page 65 of 95

67 3. On this page, you can perform these actions via the panels on the left: A. Search by Keywords B. Show only those Applications for Jobs with vacancies C. Sort the Job Applications D. Show Jobs Applications based on when you applied for them E. Filter the Job Applications Withdrawn C D E B A Your application was withdrawn by you. You can also perform these actions via the icons to the right of each Job Application: F. View view your application, make edits and re-submit it G. Edit edit your application and update your application H. Withdraw withdraw your application F G H To learn more about editing or withdrawing a job application, go to the Edit Your Job Application and Withdraw Your Job Application sections. 4. To Search Job Applications by Keyword: Type a phrase or partial word in the search bar. Example: engineer or job. The search engine will suggest keywords or phrases as you type, based on Job Title and Job ID Page 66 of 95

68 containing your keywords or phrases. Click a suggested keyword or phrase to select it, then Click on the Search button. Job applications matching your search keywords will be displayed. You can further refine your search by using the methods outlined in the Sort Applied Jobs and Filter Applied Jobs sections below. 5. To display only Applications for Jobs with available vacancies: Click on the Show Available Vacancies checkbox on the Show Vacancies panel. The checkbox displays a tick mark and only Jobs with available vacancies are displayed SORT APPLIED JOBS 1. To Sort Job Applications: Click on the v symbol on the Sort By panel to expand a drop-down list of sorting criteria to sort your Jobs applications. Page 67 of 95

69 Click any of the listed criteria to display Job applications in your selected sort order. 2. To display Job Applications based on when you applied for them: Click on the v symbol on the Show panel. This expands the menu to display a list of time periods you can use to refine your Job Applications view. Click any of the listed criteria and the page is refreshed to display only Job Applications that match your selection. Page 68 of 95

70 7.2.2 FILTER APPLIED JOBS 1. To Filter Job Applications: Click any of the + symbols on the Filter By panel to expand the list of criteria you can use to filter your Job Applications. Example: Filter your Job Applications by application status. Click on the + symbol next to Application Status. The checkbox displays a tick mark to indicate the current selection. Only Job applications matching your selected application status will be displayed. Page 69 of 95

71 7.2.3 VIEW APPLIED JOB DETAILS 1. You can view the details of the jobs that you applied previously. From the Jobs page, Click on the Applied Jobs link (if it is not already selected). 2. Click on the Job Title that you want to view the details of. 3. The Job Details page is displayed. You can also perform these actions by clicking the following: A. Edit B. Withdraw C. Alert Me On New Job Posting A B C To learn more about editing, withdrawing a job application or Alerts on new job postings, go to the I. Edit Your Job Application, Withdraw Your Job Application J. and Select Alert Setting sections. Page 70 of 95

72 7.2.4 EDIT YOUR JOB APPLICATION 1. After you have submitted a job application, you can edit the application and re-submit it. Navigate to the My Jobs > Applied Jobs page. 2. Search the Job Title of the job application you would like to edit and click on the Edit icon. The Edit Applied Job page is displayed. You will be able to edit the following for your job application: A. Profile Summary B. Resume & Cover Letter A B Page 71 of 95

73 3. To edit any of the sections under the Profile Summary or Resume & Cover Letter tabs, Click on the adjacent Edit link. Click on the Save link for the section that you have edited. 4. After you have edited the sections, Click on the Review & Send link. Review the changes you made. You can go back to the previous tabs to make more changes if necessary. Otherwise, Click on the Re-submit Amended Application button. Page 72 of 95

74 A pop-up box is displayed. Click on the x symbol to acknowledge and close the pop-up box WITHDRAW YOUR JOB APPLICATION 1. After you have submitted a job application, you can withdraw the application. When you withdraw from a job application, you will not be able to apply for the same job again. Your withdrawn application will be reflected to the employer. Navigate to the My Jobs > Applied Jobs page. 2. Select the job application and click on the Withdraw icon. A dialog box is displayed. Click OK to proceed to withdraw from the job application. Page 73 of 95

75 3. The system returns to the Applied Jobs page. You can verify that the job application has been withdrawn by checking the status tab at the top left of the job application box. Page 74 of 95

76 8 INTERVIEW INVITES Sort and schedule your interviews under the Interview Invites tab. 8.1 SEARCH INTERVIEW INVITES 1. After logging in, Click on the Dashboard Access button to display a drop-down list of the account features. Click on the My Jobs link to go to the My Jobs section. 2. In the My Jobs section, Click on the Interview Invites link in the top navigation menu. Your Interview Invites are listed by most recently received first. You can also perform these actions via the panels on the left: A. Search by Keywords B. Sort the Interview Invites C. Filter the Interview Invites B C A 3. To Search Interview Invites by Keyword: Type a phrase or partial word in the search bar. Example: senior The search engine will suggest keywords or phrases as you type, based on Job Title and Employer Name containing your keywords or phrases. Click a suggested keyword or phrase to select it, then click on the Search button. Only jobs matching your search keywords will be displayed. Page 75 of 95

77 You can further refine your search by using the sort methods and filters outlined in Filter Interview Invites below. 8.2 VIEW JOB DETAILS WITH INTERVIEW INVITE 1. You can view the details of the job which you have been invited for interview. From the Jobs page, click on the Interview Invites tab (if it is not already selected). 2. Click on the Job Title of a job tile listed. Page 76 of 95

78 3. The Job Details page is displayed. You can click: A. Edit button to edit your application B. Withdraw button to cancel your application C. Alert Me On New Job Postings A B C 8.3 SORT INTERVIEW INVITES 1. To Sort Interview Invites: Click on the v symbol on the Sort By panel. This expands the menu to display a list of criteria you can use to sort your Interview Invites. Click any of the listed criteria to display Interview Invites in your selected sort order. 8.4 FILTER INTERVIEW INVITES 1. To Filter Interview Invites: Click any of the + symbols on the Filter By panel. They each expand the filter menu to display a list of criteria you can use to filter your Interview Invites. Example: To filter your Interview Invites by interview type. Click on the + symbol next to Interview Type. The checkbox displays a tick mark to indicate the current selection. Page 77 of 95

79 Only job interviews matching your selected Interview Type are displayed. 2. You can also perform these actions via the icons to the right of each Interview Invite: A. Confirm date to accept B. Re-propose C. Cancel A B C Page 78 of 95

80 8.5 CONFIRM DATE TO ACCEPT INVITE 1. From the My Jobs section, click on the Interview Invites link in the top navigation menu. Your Interview Invites are listed by most recently received first. 2. Select the job interview and click on the Confirm Date to Accept icon or text link. You can also perform these actions: A. Re-propose the Interview date and time B. Cancel the Interview Invite A B To learn more about Re-proposing Interview Invite, go to the Repropose Interview Date section. To learn more about cancelling an Interview Invite, go to the Cancel Invite section. 3. Select an Interview Date and click on the Accept button. The number of Interview Dates depends on how many dates were proposed by the Employer (from 1 to 10). Page 79 of 95

81 4. The status at the top left of the job tile displays Accepted As Of the date that you accepted the proposed Interview Date. The Interview Date acceptance is sent to the Employer. Page 80 of 95

82 8.6 RE-PROPOSE INTERVIEW DATE 1. From the My Jobs section, click on the Interview Invites link in the top navigation menu. Your Interview Invites are listed by most recently received first. 2. Select the job interview and click on the Re-propose icon or text link. 3. Click on the calendar icon to change the existing Interview Dates. Select a date and time from the calendar date picker. Page 81 of 95

83 You can re-propose from 1 up to a maximum of 10 Interview Date slots. Click on the Add Date & Time link to add more date and time slots. 4. After all the interview dates have been selected, click on the Submit button. 5. The status at the top left of the job tile displays Pending Employer As of the date you submitted the reproposed Interview Dates. The re-proposed dates are sent to the Employer. Page 82 of 95

84 8.7 CANCEL INVITE 1. From the My Jobs section, Click on the Interview Invites link in the top navigation menu. Your Interview Invites are listed by most recently received first. 2. Select the job interview and click on the Cancel icon or text link. 3. The Cancel Interview dialog box is displayed. Select a reason for cancelling the interview from the drop-down list. Page 83 of 95

85 4. Click on the Cancel Interview button to proceed. The Cancel request is sent to the Employer. The Interview Invite is no longer displayed in the Interview Invite page. Page 84 of 95

86 9 JOB ALERT SETTINGS Create and receive customised job alerts using Alert Settings. You may view and sort Job Alert results under My Jobs section. 9.1 CREATE JOB ALERT SETTING 1. After logging in, Click on the Dashboard Access button to display a drop-down list of the account features. Click on the Alert Settings link. 2. The Job Alert Settings section is displayed. On this page, details of all your Job Alerts are displayed. You can set up to 3 Job Alerts. 3. To create a new Job Alert, Click on the Add Job Alert button in the top right. 4. A form is displayed with the following fields: Job Alert Name Give your customised job alert a name for identification Alert Frequency Choose how often you want to receive alerts on jobs matching these criteria Employment Type Choose from a drop-down list Shift Pattern Choose from a drop-down list Position Level Choose from a drop-down list Minimum Monthly Gross Salary Enter only numbers Minimum Years of Experience Choose from a drop-down list Page 85 of 95

87 Location Choose from a drop-down list Job Category Choose from a drop-down list Industry Choose from a drop-down list Occupation Classification Choose from a drop-down list Qualifications Choose from a drop-down list Field of Study Choose from a drop-down list Skills & Competencies Enter free text or leave blank Programme/Sub- Programme Tick the applicable checkboxes Entering more details will ensure you receive highly targeted job alerts. Entering fewer details will let you receive a broader range of job alerts. 5. After completing the form, click on the Save button to save your Job Alert. A pop-up box is displayed. Click OK to acknowledge. alerts will be sent to you based on your preferences made. Page 86 of 95

88 9.2 EDIT JOB ALERT SETTING 1. To edit a Job Alert, click on the Edit button. Your Job Alert will be displayed with editable form fields. Make the changes you need, and Click on the Save button. A dialog box is displayed. Click on the OK button to acknowledge. 2. To delete a Job Alert, click on the Delete button. A dialog box will appear, prompting you to confirm if you really want to delete the Job Alert. Click on the OK button to delete it, or Click on the Close icon to dismiss this notice without deleting the Job Alert. Page 87 of 95

89 9.3 VIEW JOB ALERT RESULTS 1. After logging in, click on the Dashboard Access button to display a drop-down list of the account features. Click on the My Jobs link to go to the My Jobs section. 2. Click on the Jobs Alert Results link. Jobs that match your Job Alert Settings are displayed here. You can also perform these actions via the panels on the left: A. Show Alerts B. Sort the Jobs C. Filter the Jobs A B C To learn more creating job alerts, go to the Job Alert Settings section. Page 88 of 95

90 3. To Search Job Alert Results by Keyword: Type a phrase or partial word in the search bar. Example: air. The search engine will suggest keywords or phrases as you type, based on Job Posting content, Skills and Job Title containing your keywords or phrases. Click a suggested keyword or phrase to select it, then click on the Search button. Only jobs matching your search keywords will be displayed. You can further refine your search by using the sort methods and filters outlined in the Sort Job Alert Results and Filter Job Alert Results sections SELECT ALERT SETTING 1. To display only Jobs that match specific Job Alerts: Click on the v symbol on the Show Alerts panel to expand the list of your pre-set Job Alerts. Select a Job Alert from the dropdown list. Page 89 of 95

91 The Job Alert Results page is refreshed to display Jobs that match the criteria defined in your selected Job Alert SORT JOB ALERT RESULTS 1. To Sort Job Alerts results: Click on the v symbol on the Sort By panel to expand the list of criteria you can use to sort your Job Alert results. Click any of the listed criteria to display Job Alert Results in your selected sort order FILTER JOB ALERT RESULTS 1. To Filter Job Alerts results: Click any of the + symbols on the Filter By panel. Each will expand the list of criteria you can use to filter your Job Alert Results. Page 90 of 95

92 Example: To filter your Job Alert Results by Monthly Gross Salary in the range of $3,000 to $4,500. Click on the + symbol next to Monthly Gross Salary. Drag the slider(s) to select a range. The Job Alert Results page displays only jobs offering monthly salary in the specified range. Page 91 of 95

93 10 CONTACT US If you require further assistance on the portal, you can choose to contact us through the My Feedback function or via our call centre MY FEEDBACK You can leave feedback via the My Feedback menu. The View Feedback History page allows you to view the feedback responses as well as reply to them. 1. You can also contact us via the Feedback function. Fill up the form with your contact details and your feedback and click on Submit. Look out for an notification which will be sent to you if your feedback was successfully submitted. 2. If you want to track your feedback, you will need to login to your account. After logging in, click on the Dashboard Access button to display a drop-down list of the account features. Click on the My Feedback link. Page 92 of 95

94 The My Feedback page is displayed with the Open tab displayed by default. Click on the Submit New Feedback button and fill up the feedback form. After completing the form, click on the Submit button. Your feedback is submitted. The Case ID is displayed on the pop-up box. For more information on how to track and reply to your feedbacks, refer to the User Guide on Navigating the Portal. Page 93 of 95