Thinking Outside the Bar

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Internal Working Document. Do Not Distribute - Subject to Change Access and Affordability Thinking Outside the Bar and beyond the gavel

Executive Summary Access and Affordability Committee (AAC) Recommendations - 11/12/15 TASK FORCE GUIDING PRINCIPLE #1: THE EXPECTATIONS AND NEEDS OF CLIENTS AND POTENTIAL CLIENTS AND OTHERS WHO USE THE LEGAL SYSTEM SHOULD BE AT THE CENTER OF THE DELIVERY OF LEGAL SERVICES AND ITS REGULATION.

Access and Affordability For each AAC topic and innovation examined, work groups tried to consider all of the following aspects: both civil and criminal arenas, impact on the poor and vulnerable groups as well as on moderate income persons, the opportunities to use technology, assuring diversity, inclusion and cultural competency, facilitating outreach, ethics and the effect on/of ethics/rules, and integration into the overall legal system.

Access to Justice The kind of help you need when you need it. Regardless of income or other barriers. Some effective assistance for everyone. Not just access to courts & lawyers. Access to information/tools to prevent/solve legal problems. No wrong doors. Multiple points of entry to an integrated, coordinated system of triage & help.

The Need. The Justice Gap. 2015 Poverty Levels Legal Aid Service Thresholds Annual Income Family of Two: 100% FPL $15,930 125% FPL $19,913 200% FPL $31,460 Annual Income MI Full Time Mininum Wage 52 Weeks: $16,952 Less than 20% of civil legal needs of the poor met yearly. MI legal aid programs must turn away half of all those who seek their help. Increasing number of pro se litigants, e.g., Berrien County Divorce = 50% of cases both parties pro per; 80% = 1 party.

Number of Michigan Residents Per Lawyer Per Legal Aid Lawyer 25,000 21,625 20,000 15,000 13,179 10,000 5,000 285 - Michigan Residents per Number of Michigan Lawyers Michigan Residents Below 125% of Poverty per Legal Aid Lawyer Michigan Residents Below 200% of Poverty per Legal Aid Lawyer

Internal Working Document. Do Not Distribute - Subject to Change AAC - a veritable table of Einsteins Not just brain storming. A brain trust. The AAC: 39 Members, 4 Work Groups, 25 Topics, 12+ Sub Groups, 197 Pages (350 w/lsr memos), 40 recommendations

Internal Working Document. Do Not Distribute - Subject to Change Not Just Change But a Game Changer

3 AAC Recommendations Categories 1. Overarching Recommendations 2. Continuum of Assistance 3. Simplification and More Effective Processes

Overarching Innovations 1. Create Justice Innovations Guidelines To use when considering/assessing new justice system efficiencies and innovations, including new technology, private/other vendor involvement in essential court functions: preserving fundamental rights, due process and procedural fairness; transparency and adequate oversight, and appropriate application of human judgment and/or intervention.

Overarching Innovations 2. Incorporate inclusion, diversity and cultural competency and identify specific actions to support each recommendation (see separate document with action examples).

Overarching Innovations 3. Apply problem-solving court principles & best practices to conventional legal processes, including in virtual processes and incorporating knowledge of non-legal resources that can mitigate underlying issues and help the whole person; make court process less adversarial (especially in family law - remove the v from family law case titles).

Overarching Innovations 4. Regularly apply business process analysis, such as LEAN, for consumer-focused, evidence-based continuous improvement for courts, law firms, legal aid agencies and other justice system entities.

Overarching Innovations 5. Establish a post-21ctf entity, with SBM in a leadership role, To continue to envision and implement a 21 st Century Justice System; consider radical rethinking of systems, e.g. do the courts as presently constituted represent the best platform for civil dispute resolution, especially for people of limited means?

Continuum of Assistance System must have all 3 1 is not enough. Information and Self-Help Assistance Supportive and Limited Assistance Access to Counsel & Full Representation

Continuum of Assistance Information and Assistance 6. Create online triage (via MLH) to identify and quickly link people to the kind of help they need when they need it.

Access to Justice The Courtade* Continuum of Care An integrated, seamless comprehensive system envisioned at SBM s first Futures Summit on 11/10/14. *Bruce Courtade, 78th President, SBM

Continuum of Assistance Information and Assistance 7. Expand MLH into more areas of law and engage in more outreach/education regarding MLH information/tools.

Continuum of Assistance Information and Assistance 8. Establish nonprofit self-help centers (affiliated with MLH) with lay navigator staff in all MI counties or circuits via legislation that provides public funding; use uniform gold standard self-help center guidelines to assure quality services. 9. Create new professional category of lay navigator with training to assist members of the public with information and referrals, such as lay persons who now assist self-help center users; consider whether to regulate lay navigators.

Continuum of Assistance Information and Assistance 10. Standardize court practices/procedures and forms to a single, user friendly paradigm to assist centralized online information and self-help center distribution. 11. Create online, gamified legal health check-up tool to educate users and assist them identify legal/other needs. 12. Assure that e-filing system allows a single filing portal to e-file all Michigan actions. 13. Assemble user-friendly information/links about technology efficiency tools for legal aid lawyers and sole/small firms. 14. Adopt a rule-based definition of the practice of law (and unauthorized practice).

Continuum of Assistance Supportive and Limited Assistance 15. Create a high-quality, comprehensive unbundling system focusing on civil cases (possibly take forward via SBM committee to review/refine specific AAC recommendations)

Continuum of Assistance Supportive and Limited Assistance 16. Expand the use and powers of paralegals and legal assistants working under the supervision of an attorney within the existing regulatory framework by increasing education in the efficient use of paralegals and legal assistants. Monitor experience from other jurisdictions that increase paralegal roles through modifying regulatory framework. 17. Monitor and review information from other jurisdictions regarding LLLTs to see if the concept would effectively increase access in Michigan.

Continuum of Assistance Supportive and Limited Assistance 18. Create space in existing and new self-help centers for collaborative law efforts, and encourage other professions to use those areas. 19. Integrate legal help into social services paradigm; encourage holistic representation programs in criminal law, child advocacy and other.

Continuum of Assistance Full Representation 20. Initiate civil right to counsel pilot project in MI for all basic human needs cases; coordinate with MLH online triage.

Continuum of Assistance Full Representation 21. Investigate statewide online pro bono advice program (coordinate w/mlh, LSNM, online intake). 22. Amend MCR 8.120(A) to allow law student pro bono in nonprofits. 23. Amend SBM Rule 3(F) to allow emeritus attorney pro bono in qualified MCR 8.120 organizations.

Continuum of Assistance Full Representation 24. Continue ATJ Fund efforts targeting large law firm, corporate legal departments; support ongoing work to implement pro bono assessment work plan. 25. Support MI Indigent Defense Commission plans for standards, programs, funding, etc. 26. Expand law school clinical efforts and focus them on unmet needs of low-income persons. 27. Monitor information to possibly consider creating a domestic peace corps to provide no or low-cost legal aid services.

Continuum of Assistance Full Representation 28. Expand and grow opportunities for attorneys to serve in AmeriCorps or other formal local or national service programs in legal aid programs in exchange for an appropriate living stipend and loan repayment assistance. 29. Fully leverage the Michigan Immigration Clerical Act's attorney fee provisions and educate the bar about its potential to protect immigrant clients from unauthorized practice.

Continuum of Assistance Full Representation 30. Have law schools develop/provide resources for incubator programs to save scarce legal aid resources. 31. Explore mandatory pro bono reporting for MI lawyers & monitor efforts in other states that pursue mandatory pro bono service.

Simplification and More Effective Process 32. Promote mediation; make early mediation automatic in most lawsuits, with a mediator/special master involved in early abbreviated discovery and allow lawyer mediators to draft pleadings supporting judgment. 33. Expand use of video conferencing (now in all MI courtrooms) to link courts with each other, jails or any Internet video source; evaluate remote systems as adequate substitute for personal courtroom appearances. 34. Streamline simple probate to an administrative level and raise dollar amount for unsupervised probate.

Simplification and More Effective Process 35. Publish LEAN AAC project results with info for legal aid, firms, and courts on how to pursue LEAN process. 36. Migrate routine low-level, non-jail offense negotiation such as ordinance or traffic violations to an online process; assure evaluation of ODR systems for effectiveness and fairness; assure human intervention can be used as needed. 37. Develop online dispute resolution services at least initially in small claims and commercial cases up to a certain dollar amount; consider exploring i-court or online adjudication based on electronic submissions.

Simplification and More Effective Process 38. Innovations in Civil Process: Seek input from practitioners and models from other jurisdictions regarding whether the amount of pre-trial discovery and practice should be tailored on a case-by- case basis considering the parties financial resources and similar issues (e.g., whether length of depositions should be limited; time limits set on trials; all non-dispositive motions resolved by magistrates; initial production of documents and witnesses compelled [like FRCivP 26(a)(1)]; different tracts for different procedures created, such as for summary jury trials and administrative style tribunals; identification of types of disputes that could be removed entirely from the judicial process). 39. Establish statewide venue specialty courts (linked to single e-filing portal) in areas where a judge with specialized knowledge could create efficiencies. 40. Monitor any experience in pilot projects or other jurisdictions to guide exploring whether to allow non-judicial officers to enter (simple, no minor children) divorce decrees based on signed notarized forms.

To Boldly Go Where No Lawyers Have Gone Before The Future: Access to Justice for ALL.