BROADBAND. January 2017 Broadband INDUSTRY PROFILE. for Arapahoe & Douglas Counties Colorado WIOA Central Planning Region

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BROADBAND January 2017 Broadband INDUSTRY PROFILE for Arapahoe & Douglas Counties Colorado WIOA Central Planning Region

BROADBAND With 42,400 broadcasting and telecommunications workers, the nine-county region has the fifth-highest employment concentration out of the 50 largest metropolitan areas. The region is the largest in the United States to offer one-bounce satellite uplinks due to its unique geographic location in the Mountain time zone. The broadcasting and telecommunications cluster includes companies that help deliver voice, data, and video to end users. This cluster includes landline and wireless telephone communications companies, radio and television communications services, and cable and Internet service providers. The nine-county Metro Denver and Northern Colorado region1 is an established, nationally recognized center for the broadcasting and telecommunications industry. With 42,400 broadcasting and telecommunications workers, the region has the fifth-highest employment concentration out of the 50 largest metropolitan areas. The region is also home to some of the world s largest broadcast and telecommunications companies. These companies are developing next-generation products in the region and all major technologies are represented including cellular, fixed wireless systems, and satellite. Further, new mobile technologies and expanded broadband access have provided increased productivity, and the ability to telework, or work at home. In fact, Colorado has the highest telecommuting rate in the nation. About 6.9 percent of the state s residents telecommute full-time, outpacing the national average by 2.6 percentage points. Courtesy of Metro Denver Economic Development Corporation http://www.metrodenver.org/industries/broadcasting-telecom/ Background Rankings Business Insider ranked Colorado s economy the third best in the country, based on recent change in housing prices, nonfarm payroll growth, unemployment rate, GDP per capita, average weekly wage, and state government surplus and deficit. Forbes ranked Metro Denver sixth of fastest growing cities in 2015. Factors that earned us this standing included our 4 percent unemployment rate 2.66 percent job growth rate. According to Money magazine, Denver is the best city to live in the West. The ranking called Metro Denver a mecca for millennials and that the city has relatively affordable real estate and great access to recreation. WalletHub ranked three Metro Denver cities among the best in the country for first-time home buyers: Centennial ranked third, Longmont ranked ninth, and Thornton ranked 10th.

BROADBAND Employment Concentrations This map show where the highest concentration of employment are in the Broadband sector, by county, within the Central Planning Region. Top Employment Concentrations by County County 2016 Jobs Business Establishments National Location Quotient Arapahoe County, CO 10,318 122 4.60 Denver County, CO 4,996 115 1.48 Douglas County, CO 3,352 64 4.05 Broomfield County, CO 2,630 10 10.39 Adams County, CO 1,546 34 1.12 Boulder County, CO 1,347 40 1.07 Jefferson County, CO 971 46 0.59 Larimer County, CO 637 32 0.59 Gilpin County, CO <10 1 0.02 Clear Creek County, CO <10 1 0.06 Source: EMSI 2016.4 QCEW Employees, Non-QCEW Employees & Self-Employed Class of Worker 2

BROADBAND Competitive Analysis This table shows employment within the Colorado Central Planning Region in the top 20 occupations in the sector. Regional wage ranges and the median wage are shown, with yellowed cells indicating where wage offers may have to fall to attract and retain qualified candidates based on labor supply (applicants per job opening). SOC Code 15-1142 Description Network & Computer Systems Administrators Total Number Jobs (in industry) 879 Total Number Jobs Annual (across industries) Openings 264 Available Applicants 15-1151 Computer User Support Specialists 601 11,114 406 144 15-1132 Software Developers, Applications 421 20,232 724 263 13-2011 Accountants & Auditors 354 29,474 1,445 589 15-1133 Software Developers, Systems Software 519 10,888 335 142 8,822 Computer Network 15-1152 655 3,539 103 46 Support Specialists 15-1143 Computer Network Architects 648 3,513 99 46 115 Applicants Per Job Openings Median 10th Percentile 25th Percentile Average 75th Percentile 90th Percentile 0.36 $27.84 $16.84 $20.85 $26.13 $33.37 $42.49 0.36 $49.79 $31.66 $39.16 $48.92 $59.11 $1.44 0.41 $36.42 $20.67 $25.76 $33.14 $43.26 $56.06 0.42 $52.32 $32.72 $41.85 $51.50 $61.94 $74.58 0.43 $40.44 $24.96 $31.79 $40.18 $49.32 $57.80 0.45 $33.08 $20.11 $24.58 $31.28 $39.96 $51.15 0.46 $51.03 $31.95 $39.93 $51.39 $60.39 $72.44 Market Research Analysts 13-1161 347 11,131 463 223 & Marketing Specialists 15-1199 Computer Occupations, All Other 361 178 99 0.48 $38.80 $18.59 $24.49 $34.10 $46.78 $65.06 Customer Service 43-4051 2,260 32,907 1,634 823 0.50 $17.48 $11.50 $13.53 $16.57 $20.55 $25.13 Representative 7,580 49-9052 Line 886 1,355 56 37 Installers & Repairers 0.55 $44.31 $25.44 $34.54 $44.66 $54.40 $62.20 0.66 $22.18 $13.59 $16.47 $21.72 $27.45 $32.21 First-Line Supervisors of 49-1011 Mechanics, Installers & 376 5,008 177 135 Repairers 41-3099 Sales Representatives, Services, All Other 2,491 18,970 Business Operations 13-1199 1,729 32,765 779 655 Specialists, All Other 27-2012 Producers & Directors 393 1,316 56 49 43-6014 Secretaries & Admin Assistants, Except Legal, Medical & Executive 331 42,21 1,055 1,071 Equipment 49-2022 Installers & Repairers, Except 3,065 3,720 89 100 Line Installers 11-1021 General & Operations Managers 349 30,440 1,381 1,613 17-2074 Electronics Engineers, Except Computer 1,377 4,749 128 157 27-4012 Broadcast Technicians 384 592 14 22 675 550 0.76 $34.22 $20.48 $25.42 $32.85 $40.10 $49.07 0.81 $32.38 $12.22 $18.11 $27.19 $40.19 $58.54 0.84 $38.46 $20.21 $26.28 $35.93 $47.24 $61.41 0.87 $29.62 $17.42 $21.34 $26.65 $34.28 $46.56 1.01 $18.22 $11.65 $14.37 $17.78 $22.00 $26.10 1.13 $29.77 $20.12 $25.64 $31.43 $34.73 $36.74 1.17 $64.77 $24.40 $35.58 $54.23 $84.55 $123.58 1.22 $48.74 $31.19 $37.16 $46.73 $59.13 $72.13 1.56 $23.03 $10.05 $15.58 $21.71 $30.38 $36.58 Source: EMSI 2016.4 QCEW Employees, Non-QCEW Employees & Self-Employed Class of Worker 4

BROADBAND Industry Growth This table shows projected yearly job growth through 2020. The National Location Quotient shows the relative concentration of employment in this industry in the Colorado Central Planning Region versus the national average. For example, with a Location Quotient of 4.19, you would read, employment is 4.19 times more concentrated in the Colorado Central Planning Region than the national average. 20,000 4.50 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 385 555 3,471 3,139 300 330 1,606 1,609 18,147 16,716 1,496 1,184 727 350 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 2016 Jobs 2021 Jobs Satellite Cable & Other Subscription Programming All Other Televisions Broadcasting Wired Carriers Wireless Resellers National Location Quotient Source: EMSI 2016.4 QCEW Employees, Non-QCEW Employees & Self-Employed Class of Worker

BROADBAND Difficulty to Hire This chart shows the relationship between the number of job listings versus the number of hires for each of the top occupations in the sector. If there are more listings than hires, it suggests that there are not enough qualified people to fill all the jobs. If there are more hires than listings, it suggests there may be too many qualified people to fill too few jobs. Difficulty to Hire Very Easy Easy Medium Difficult Very Difficult Avg Monthly Occupation (SOC) Postings Line Installers & Repairers Computer Network Support Specialists Secretaries & Administrative Assistants, Except Legal, Medical & Executive Business Operations Specialists, All Other Producers and Directors General & Operations Managers Customer Service Representatives Market Research Analysts & Marketing Specialists Sales Representatives, Services, All Other Broadcast Technicians Electronics Engineers, Except Computer Accountants & Auditors Computer Network Architects Software Developers, Systems Software Equipment Installers & Repairers, Except Line Installers Avg Monthly Hires Hires Per Listing 9 50 5.37 42 146 3.47 1,053 2,715 2.58 763 1,677 2.20 46 92 2.01 1,021 1,970 1.93 2,057 2,008 0.98 611 568 0.93 1,370 1,206 0.88 28 24 0.86 188 160 0.85 1,999 1,622 0.81 192 152 0.79 598 437 0.73 152 97 0.64 First-Line Supervisors of Mechanics, Installers & Repairers Computer User Support Specialists Software Developers, Applications Network & Computer Systems Administrators Computer Occupations, All Other 484 294 0.61 1,331 561 0.42 2,697 865 0.32 1,844 442 0.24 2,867 356 0.12 6

BROADBANDTop Jobs Top Jobs Currently Listed in the Central Planning Region, Last 120 Days Retail Salesperson 41203100 191 407 Network & Computer Systems Administrators 15114200 155 144 Software Developers, Applications 15113200 92 139 Marketing Managers 11202100 76 96 Information Technology Project Managers 15119909 73 56 Computer User Support Specialists 15115100 73 82 Computer System Engineers/ Architects 15119902 61 61 First-Line Supervisors of Office & Administrative Support Workers 43101100 60 103 Computer & Information Systems Managers 11302100 52 25 Equipment Installers & Repairers, Except Line Installers 49202200 50 32 General & Operations Manager 11102100 47 52 Customer Service Representatives 43405100 45 103 Management Analysts 13111100 44 61 Purchasing Managers 11306100 40 7 First-Line Supervisors Retail Sales Workers 41101100 38 42 Sales Representatives, Services, All Other 41309900 36 62 Information Security Analysts 15112200 31 20 Computer Systems Analyst 15112100 31 29 Sales Managers 11202200 29 73 Market Research Analyst & Marketing Specialists 13116100 29 32 Source: Wanted Analytics

BROADBAND Training Pipeline Here are the top 20 jobs in the industry, by number employed and educational attainment level. High School or equivalent Sales Representatives, Services, All Other SOC Code: 41-3099 2016 Jobs: 18,970 Annual Openings: 675 Regional Completions: 55 Completers/Opening: 0.08 Customer Service Representatives SOC Code: 43-4051 2016 Jobs: 32,907 Annual Openings: 1,634 Regional Completions: 0 Completers/Opening: 0.00 Secretaries & Administrative Assistants, Except Legal, Medical & Executive SOC Code: 43-6014 2016 Jobs: 42,821 Annual Openings: 1,055 Regional Completions: 45 Completers/Opening: 0.04 First-Line Supervisors of Mechanics, Installers & Repairers SOC Code: 49-1011 2016 Jobs: 5,008 Annual Openings: 177 Regional Completions: 26 Completers/Opening: 0.15 Line Installers & Repairers SOC Code: 49-9052 2016 Jobs: 1.355 Annual Openings: 56 Regional Completions: 4 Completers/Opening: 0.07 Postsecondary non-degree Equipment Installers & Repairers, Except Line Installers SOC Code: 49-2022 2016 Jobs: 3,720 Annual Openings: 89 Regional Completions: 4 Completers/Opening: 0.04 Computer User Support Specialists SOC Code: 15-1151 2016 Jobs: 11,114 Annual Openings: 406 Regional Completions: 928 Completers/Opening: 2.29 Associate s Degree Computer Network Support Specialists SOC Code: 15-1152 2016 Jobs: 3,539 Annual Openings: 103 Regional Completions: 928 Completers/Opening: 9.01 Broadcast Technician SOC Code: 27-4012 2016 Jobs: 592 Annual Openings: 14 Regional Completions: 15 Completers/Opening: 1.07 Bachelor s Degree General & Operations Managers SOC Code: 11-1021 2016 Jobs: 30,440 Annual Openings: 1,381 Regional Completions: 6,084 Completers/Opening: 4.40 Market Research Analysts & Marketing Specialists SOC Code: 13-1161 2016 Jobs: 11,131 Annual Openings: 463 Regional Completions: 338 Completers/Opening: 0.73 Business Operations Specialists, All Other SOC Code: 13-1199 2016 Jobs: 32,765 Annual Openings: 779 Regional Completions: 50 Completers/Opening: 0.06 Accountants & Auditors SOC Code: 13-2011 2016 Jobs: 29,474 Annual Openings: 1,44 Regional Completions: 831 Completers/Opening: 0.58 Software Developers, Applications SOC Code: 15-1132 2016 Jobs: 20,232 Annual Openings: 724 Regional Completions: 918 Completers/Opening: 1.27 Software Developers, Systems Software SOC Code: 15-1133 2016 Jobs: 10,888 Annual Openings: 335 Regional Completions: 1,035 Completers/Opening: 3.09 Network & Computer Systems Administrators SOC Code: 15-1142 2016 Jobs: 8,822 Annual Openings: 264 Regional Completions: 835 Completers/Opening: 3.17 Computer Network Architects SOC Code: 15-1143 2016 Jobs: 3,513 Annual Openings: 99 Regional Completions: 2,234 Completers/Opening: 22.52 Computer Occupations, All Other SOC Code: 15-1199 2016 Jobs: 7,580 Annual Openings: 178 Regional Completions: 1,336 Completers/Opening: 7.49 Electronics Engineers, Except Computer SOC Code: 17-2072 2016 Jobs: 4,749 Annual Openings: 128 Regional Completions: 441 Completers/Opening: 3.45 Producers & Directors SOC Code: 27-2012 2016 Jobs: 1,316 Annual Openings: 56 Regional Completions: 7.09 Completers/Opening: 12.66 Source: IPEDS Data Compiled by EMSI 2016.4 8

BROADBAND Top Five Below are the top five core skills, workplace skills, certifications and companies in the information broadband industry. CORE Skills 1 Oral & Written Communication 2 Detail Oriented 3 Project Management 4 Microsoft Office 5 Marketing Workplace Skills 1 Salesforce CRM SFDC 2 Structured Query Language (SQL) 3 Video on Demand (VoD) 4 Unix 5 Transmission Control Protocol (TCP/IP) Certifications 1 Driver s License 2 Accounting Certified Information Systems Security 3 Professional (CISSP) Cisco Certified Network Associate 4 (CCNA) 5 (TCM) Companies 1 Charter Communications 2 Comcast Corporation 3 Verizon 4 Level 3 Communications 5 Time Warner Inc. Source: Wanted Analytics

BROADBAND Age Bands Age Bands & It is helpful to know the age bands in a sector, because if there is a substantial percentage of people above 55 years old, it means there will be opportunity as retirements happen. Based on Age Distribution, Arapahoe/Douglas Works! has developed a way to measure the age gap in an industry by comparing the number of workers over age 45 to the number under age 34. Age gap is shown both as a percentage and a count. 65+ 2.3% 55-64 15.6% 45-54 26.1% 35-44 32.6% 25-34 19.8% 19-24 3.6% 14-18 0.0% Listing This graph shows the week over week volume of listings in the Central Planning Region. 1400 1200 1000 800 600 400 200 0 10

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