Engaging Independent and Employed Physicians Co-presented by the AMA Organized Medical Staff Section and the AMA Integrated Physician Practice Section November 12, 2016
Program overview 1. Introduction 2. Panel discussion 3. Group discussion 4. Concluding remarks 2016 American Medical Association. All rights reserved. 2
Panel discussion Ronald Dunlap, MD South Shore Cardiology PC, South Weymouth, Mass. Medical staff leader and OMSS Representative for South Shore Hospital Michael Glenn, MD Chief Medical Officer, Virginia Mason Medical Center, Seattle, Wash. Member, IPPS Governing Council 2016 American Medical Association. All rights reserved. 3
Physician Engagement Michael Glenn AMA Interim Meeting Nov 12, 2016, Year
Virginia Mason Integrated health care system 501(c)3 not-for-profit 336-bed hospital Nine locations Graduate Medical Education Research Institute Foundation Virginia Mason Institute 2016 Virginia Mason Medical Center
Virginia Mason Medical Center Physician Compact Organization s Responsibilities Foster Excellence Recruit and retain superior physicians and staff Support career development and professional satisfaction Acknowledge contributions to patient care and the organization Create opportunities to participate in or support research Listen and Communicate Share information regarding strategic intent, organizational priorities and business decisions Offer opportunities for constructive dialogue Provide regular, written evaluation and feedback Educate Support and facilitate teaching, GME and CME Provide information and tools necessary to improve practice Reward Provide clear compensation with internal and market consistency, aligned with organizational goals Create an environment that supports teams and individuals Lead Manage and lead organization with integrity and accountability 2016 Virginia Mason Medical Center Physician s Responsibilities Focus on Patients Practice state of the art, quality medicine Encourage patient involvement in care and treatment decisions Achieve and maintain optimal patient access Insist on seamless service Collaborate on Care Delivery Include staff, physicians, and management on team Treat all members with respect Demonstrate the highest levels of ethical and professional conduct Behave in a manner consistent with group goals Participate in or support teaching Listen and Communicate Communicate clinical information in clear, timely manner Request information, resources needed to provide care consistent with VM goals Provide and accept feedback Take Ownership Implement VM-accepted clinical standards of care Participate in and support group decisions Focus on the economic aspects of our practice Change Embrace innovation and continuous improvement Participate in necessary organizational change
2016 Virginia Mason Medical Center
Panel discussion 1. Tell us briefly about your organization: Employed/independent dynamic? Why is physician engagement important to you and your organization? What would successful physician engagement look like for your organization? What have you done to encourage physician engagement? What were the most important first steps? 2. How can physician leaders and hospital/health system administration work together to encourage physician engagement? Any key tips for leaders? 2016 American Medical Association. All rights reserved. 9
Scenario: Implementing a quality improvement program What problems do you foresee/have you experienced with engaging independent/employed physicians in quality improvement efforts? How would/do you tackle these problems? 2016 American Medical Association. All rights reserved. 10
Group discussion 1. As an independent/employed physician, what would prompt you to become engaged? 2. What has your organization done to engage independent/employed physicians? What were the most important first steps? 3. Given our discussion today, what will you do when you get back home? --Please limit your comments to one minute or less-- 2016 American Medical Association. All rights reserved. 11
Concluding remarks Final advice from panelists Key takeaways 2016 American Medical Association. All rights reserved. 12
Engaging Independent and Employed Physicians How to Claim CME Credit Claim credit at https://cme.ama-assn.org/ Use access code 8000 You must claim credit by December 31, 2016 Questions? View the following online tutorial: youtu.be/trm76xt2c_g 2016 American Medical Association. All rights reserved. 13
2016 American Medical Association. All rights reserved. 14