Corporate Social Responsibility 2017 800.442.5254 l 1725 Roe Crest Drive, North Mankato, MN 56003 2018 TAYLOR COMMUNICATIONS l taylorcommunications.com
Contents Corporate Sustainability 2 Supplier Diversity 5 Community Involvement 6 Awards and Honors 8 pg 1
Corporate Sustainability We are deeply committed to fostering a culture of sustainability and minimizing our impact on the environment. Our strong and impactful sustainability program includes a formal strategy with goals, metrics and third-party verification of results. Following this approach ensures continuous evaluation and improvement of our efforts, said Stephen McDonell, vice president of engineering and sustainability. Steve McDonell, Vice President Resource Management Taylor Communications has made a continued effort to grow our green initiatives while looking for new ways to reduce non-recyclable waste and lessen or eliminate environmental hazards. Here are some of the ways we accomplished that goal in 2017. Diverted 683 tons of waste to waste-to-energy facilities Met our goal to divert 85 percent of all waste from landfills to be either recycled or used for energy Recycled more than 10,000 pounds of paper, plastics & metals *Stats for TC1 only. In 2017, we were baselining newly acquired sites. Since inception, we REDUCED HAZARDOUS WASTE POUNDS by 92% Carbon Footprint/GHG We have also identified and calculated our carbon footprint in response to the annual global supply chain survey from CDP, formerly the Carbon Disclosure Project. Clearly identifying and measuring our sources of Green House Gas Emissions allows Taylor Communications to target the main sources and focus on developing and implementing programs to reduce these emissions. We believe that participation in this program takes us to the next level of environmental responsiveness. Scored an A- in the Supplier Engagement portion of the CDP. In 2017, the average of all respondents was a C-. WE SCORED A B- on the CARBON DISCLOSURE PROJECT SUPPLY CHAIN SURVEY compared to an average of a D for participating companies in 2017 In 2017, we RECYCLED 83% OF OUR WASTE LANDFILL-FREE INITIATIVES Taylor Communications facilities in Jeffersonville, Ind., Shelbyville, Ind., Tampa, Fla. and York, Pa. are considered landfill-free. This means that all waste from those locations is diverted away from trash dumps and is either recycled or sent to a facility to be consumed for energy. *Stats for TC1 only. In 2017, we were baselining newly acquired sites. pg 2
Corporate Sustainability (Cont.) Responsible Forest Management Practices More than 80 percent of Taylor Communications production facilities in the U.S. have obtained certifications with the Forest Stewardship Council (FSC) and the Sustainable Forestry Initiative (SFI). Among those that are not certified are facilities that are not appropriate for the program since they have limited paper use in production, such as label facilities that print on synthetic materials. MORE THAN 80% OF OUR FACILITIES are FSC and SFI certified Through the FSC and SFI chain of custody systems, Taylor Communications connects responsible forest management practices and products with our customers. With those certifications, we not only show our dedication to protecting the environment, but we also enable our customers to demonstrate their commitment to environmentally and socially responsible forest management and label their products with the FSC or SFI trademark. FSC and SFI certified papers act as an alternative to recycled paper providing the opportunity to show commitment to lessening the environmental impact of daily operations without the added costs of post-consumer materials. About Sustainable Forestry Initiative SFI is one of the world s largest forest certification programs and is internationally recognized and accepted. This offers the advantage of a steady supply of certified products to meet the growing consumer demand. By choosing SFI-certified products, companies of all sizes can use their buying power to improve forest management while sending a clear signal to customers that they care about forests. SFI-00282 About Forest Stewardship Council Certification FSC was created to change the dialogue and practices around sustainable forestry worldwide, setting forth principles, criteria and standards that span economic, social and environmental concerns. The certification standards represent the world s strongest system for guiding forest management toward sustainable outcomes. FSC C002101 pg 3
Corporate Sustainability (Cont.) Special Focus: Conflict Minerals Tantalum, tungsten, tin and gold are mined in African countries under some of the most horrific and abusive conditions imaginable: torture, genocide, slave labor and child labor. Because their extraction helps finance conflict in that region, these metals are classified as conflict minerals. Yet these troubled minerals are essential to manufacturing. Tantalum is used in capacitors and dental and surgical implants. Tungsten is found in fluorescent and incandescent light bulbs. Most electronic devices contain small amounts of gold, and tin is used in many alloys. Traces of tin are also found in some label adhesives and ink toners. In an effort to hold U.S. companies accountable for their use of these minerals and their possible contribution to human-rights abuses in Africa, President Obama in 2010 signed into law the Dodd-Frank Consumer Protection Act. Starting on May 31, 2014, all publicly traded companies became obligated to tell the U.S. Securities and Exchange Commission (SEC) if their products contain these conflict minerals and where they were obtained. Taylor Communications is equipped to help our clients investigate and eliminate the use of conflict minerals ensuring regulatory compliance. Our team has the expertise to thoroughly uncover these often overlooked elements in manufacturing supply chains. pg 4
Supplier Partners Our strong dedication to working with a diverse supplier base is not only good for business, but it also helps build the communities where our employees live and work. Dan Dunn, Director of Supplier Diversity and Vice Chair of the Ohio Minority Supplier Development Council Diverse Supplier Development Dan Dunn, regional vice president for Taylor Healthcare, was named 2017 Ohio Minority Supplier Development Council Advocate of the Year. Dan (far left) is pictured with his colleagues from the Ohio Minority Supplier Development Council. In addition to working with diverse suppliers, we also are committed to helping them grow. We are active corporate members and board members of the North Central Minority Supplier Development Council (NCMSDC). We are also active corporate members of the Ohio Minority Supplier Development Council (OMSDC), and maintain a seat on its Board of Trustees as a member of the Executive Committee as Board Vice-Chair. Commitment Taylor Communications takes great pride in our ability to create economic and business value for our customers and supplier partners. To achieve this, we strategically align our organization with industry-leading suppliers who share our commitment to always finding a better way to help us serve our customers and where applicable, support our diversity programs. In doing so, we create relationships that are designed to enhance our value to customers while adding strength to our company and our supplier partner organizations. pg 5
Community Involvement Giving back is a hallmark of our commitment to the communities where we live, work and play. We believe that it s critical to get involved. From reading in grade schools to raising money and awareness about health issues and volunteering to serve food to the homeless, our team believes in helping improve the lives of our neighbors. We are proud to see this level of engagement from our employees throughout the country. Helping Hands, Smiling Faces Mark Keeton, Vice President We are committed to improving the communities in which we live, work and play. In addition to creating jobs and paying taxes in the communities where we operate, we contribute through charitable giving, volunteerism and civic leadership. We recognize our responsibility to enrich our communities and support the work of charitable non-profit organizations including the United Way, American Red Cross and other civic organizations such as the Chamber of Commerce. Each year, our employees devote hundreds of hours in service to our communities. We support a range of organizations focused on nonprofit health and human services to those that address the needs of children and at-risk youth, particularly those with an economically or socially disadvantaged background. Taylor Communications employees also volunteer their time and share their talents in public schools and educational and charitable programs across the United States. Our team also frequently organizes food shelf efforts and blood drive donations. To demonstrate our commitment to our communities, we show support for the volunteer efforts of our employees with monetary contributions, in-kind support and scheduling flexibility. Our team in York, Pa. held a food drive and donated 340 pounds of food, paper goods, and personal hygiene products to the York County Food Bank. Each year, employees in Dayton, Ohio, participate in Battle of the Businesses to support the local Special Olympics teams. The Battle team organized a contest with the Taylor Communications Sales organization to raise money for the cause. The sales team was split into teams and competed against each other to see who could raise the most money in two weeks. The fundraiser collected more than $8,400 for the Dayton Special Olympics! The winning team collected $1,400 for the cause. Employees in Dayton, Ohio collected more than 200 winter items for Edison PreK-6 School during their second annual Winter Warmth drive. pg 6
Community Involvement (Cont.) Employees from customer accounting spent time prepping meals for the Hot Meals Program at the Ronald McDonald House in Dayton, Ohio. Jeff Gibbs, a material handler at the York plant, served as the road captain for York County s Harley Davidson 21st Annual Toy Run. There were 528 bikes (with 744 people) who participated in the event. The group rode from York to the Penn State Hershey Children s Hospital to deliver toys and a generous check. Jeff is pictured on the right holding the check for $17,940! Employees from the finance group in Dayton, Ohio, participated in Community Days at three locations the Foodbank, Cox Arboretum and Possum Creek. Employees from our facility in Radcliff, Ky., have participated in the WQXE Toy Factory Fundraiser for 26 years! In 2017, employees set a goal to raise $1,500 to help provide toys for children in Hardin and surrounding counties. To raise money, the team set up a series of fundraisers and received several cash donations which helped them exceed their goal and raise more than $2,000! Our Helping Hands Committee in York, Pa., spent time making the holiday season a little brighter for three local families. They adopted a family whose mother has cancer. Through their efforts, they provided the mother and each of her children with items from their wish list and a grocery store gift card. The team also partnered with the York fun committee to provide for two additional families. Together, they held two sub sales and a bake sale and used the profits as donations for the families. They also were able to provide presents for the children of the families and a stack of gift cards. In total, the York team was able to donate more than $2000 to the three families. pg 7
Awards and Honors Dan Dunn, Vice Chair of the Ohio Minority Supplier Development Council, named 2017 Advocate of the Year Taylor Healthcare named to 2017 Black Book List of Top 50 Emerging Healthcare Industry Disruptors Dan Dunn, 2017 Advocate of the Year Taylor Healthcare named to 2017 Top 10 Medical Practice Management Solution Providers Best of Print & Digital Award, Bloomington, Ill. facility, 2016, 2017 2016 Secretary of Defense Freedom Award by Employer Support of the Guard and Reserve (ESGR) Department More than 10 years on InformationWeek 500 s technology innovators list G7 Master Printer compliance in 11 centers Ragan s Healthcare PR and Marketing Awards 2015: Best Blog Engaging Patients.org pg 8