North American Regulators Roundtable Agenda March 2-3, 2016 Planet Hollywood Resort & Casino Las Vegas, NV
Tuesday, March 1, 2016 5:00 p.m. 8:00 p.m. Conference Registration Open Wednesday, March 2, 2016 7:30 a.m. 4:30 p.m. Conference Registration and Information Desk Open 7:30 a.m. 9:00 a.m. Continental Breakfast and Networking Opportunities 9:00 a.m. 9:15 a.m. Welcome and Opening Remarks James Maida, President and CEO, GLI 9:15 a.m. 10:15 a.m. Keynote Address Gaming Leaders Roundtable Moderator: Roger Gros, Publisher, Global Gaming Business Magazine Mike Dreitzer, President-North America, Ainsworth Gaming Technology Seth Schorr, Chairman, Downtown Grand Hotel & Casino Jerry Allen, CEO, 7 Cedars Resort & Casino Derik Mooberry, Group Chief Executive, Gaming, Scientific Games Mark Dunn, Executive Vice President & General Counsel, Aristocrat We already know that the gaming industry is ever-evolving moving outside of the casino walls and into a more interactive gaming space where regulations and rules are less defined. So, what innovations and challenges should we watch out for that will either direct or indirectly affect your gaming operation? Key industry leaders from a variety of gaming sectors will discuss the direction and opportunities that lie ahead for the gaming industry. 10:15 a.m. 10:30 a.m. Refreshment Break and Networking Opportunities 1-3 2
10:30 a.m. 11:45 a.m. To Infinity and Beyond! The Gaming Industry s Destiny James Maida, President and CEO, GLI Patrick Moore, Senior Director, Client Services, GLI Chad Kornett, Director of Technical Compliance, GLI What are the top 10 things you MUST pay attention to in 2016? Back by popular demand, GLI s leaders will discuss new trends to watch out for and discuss where they see the gaming industry going in the future, including upcoming challenges that regulators may face. 11:45 a.m. 12:30 p.m. How Responsible Gaming Contributes to a Successful Operation Moderator: Andre Wilsenach, Executive Director, International Center for Gaming Regulation at the University of Nevada-Las Vegas Kelly Myers, Licensing Manager, Cherokee Nation Gaming Commission Mark Vander Linden, Director of Research and Responsible Gaming, Massachusetts Gaming Commission Dr. Jon Kelly, Ph.D., CEO, Responsible Gambling Council The growing popularity of igaming has allowed for the development of technological tools that will help regulators and operators develop a variety of techniques to mitigate the risk of harmful social behaviors, such as underage and problem gaming as well as, regulate gaming and offer more resources to gamers. Increasingly, there is a trend toward using technology to implement some of these methods, including self-exclusion and self-limitation, and ways to identify underage patrons. For the first time in the U.S., regulators are beginning to embrace technology in order to tackle responsible gaming via a play management system. Learn about concepts involved in these systems, how they work and how to implement them. This session will also discuss responsible gaming in terms of messaging and marketing. Is your gaming operation doing business ethically? 12:30 p.m. 1:30 p.m. Networking Buffet Lunch, Provided by GLI 3
1:30 p.m. 4:45 p.m. Concurrent Workshops Workshop 1: Risks Associated with Replacing Your Core Gaming Systems Melrose 4 Gregory Doucette, Managing Director QA & PS, GLI Kelly Black, Director of SQAT, GLI Continuous planning, execution excellence, strong governance and robust change management are among the requirements for successful core gaming systems replacements, which is a top priority within business today and is expected to remain so with the rapid pace of technology evolution. Multi-year initiatives are time consuming and risky, requiring significant investment, key organizational resources and senior management commitment. To meet the needs for cost containment, flexible new product design/rollout, speed to market, growth, improved customer engagement, streamlined business processes, increased service quality and regulatory changes, you need to utilize best-of-breed methodologies for implementing a core gaming systems replacement program. Join GLI experts as we explore the best practice P3 Methodology, designed for the delivery of critical projects required for the replacement of critical core systems. We will explore complete governance, planning, execution, control and monitoring structures for your projects, enabling you to fulfill your business requirements on time and on budget while achieving business objectives. Workshop 2: Tools That Will Simplify Your Gaming Operation Melrose 3 David Elmore, Global Accounts Manager, Kobetron Division, GLI Several tools have been created to save the regulator time and money, and to mitigate risk by minimizing down time and increasing profit. In this workshop, GLI experts will discuss the most commonly used tools, including Kobetron s TM GI-4000 Gaming Investigator and MI-3000 Adapter Series; Verify+ by Kobetron, a graphical user interface, which allows the regulator to generate SHA1 and CDCK signatures from compact flashes, files and media; and GLI s awardwinning GLiCLOUD, a modern inventory management and tracking system that ensures gaming floor compliance with real-time updates. 4
Workshop 3: A Breach Can Be Deadly to Your Business Don t Risk It! Melrose 1 & 2 Steve Bonilla, Engineering Development Manager, GLI Did you know something as simple as an unsecured power outlet could give criminals access to your entire casino? And in this day in age, personal data can be as valuable as currency. Ideally, the regulator will know when a breach is happening and be able to control it via incident response. Learn how criminals commonly obtain information and the best ways to protect your assets. 2:30 p.m. 2:45 p.m. Refreshment Break and Networking Opportunities Between Melrose 1-4 6:00 p.m. 9:00 p.m. Networking Cocktail Reception Hard Rock Café 5
Thursday, March 3, 2016 8:00 a.m. 3:00 p.m. Conference Registration and Information Desk Open 8:00 a.m. 9:00 a.m. Continental Breakfast and Networking Opportunities 9:00 a.m. 9:15 a.m. Start of Day Two 9:15 a.m. 10:15 a.m. Keynote Address: Pressure Cooker Confidence: How to Lead When the Heat is On Lt. Colonel Kevin Sweeney Pressure Cooker Confidence enables you to say I can, I will, I expect, and I did it when the pressure is on. The Colonel s flagship presentation is built around his dramatic life or death flight. Sweeney will position you mentally in the cockpit with him to personally live through his incredible experience and challenge of having the two engines on his left wing come completely off his airplane while on a Desert Storm combat mission. As he introduces the five principles of performance under pressure, you will discover why the hard work you do beforehand matters more than the work you do when the pressure is on. 10:15 a.m. 10:45 a.m. Refreshment Break and Networking Opportunities 10:45 a.m. 11:30 a.m. Detecting Cheaters and Minimizing Fraud Scott Sanderson, Regulator, Gila River Gaming Commission Craig Greene CPA/CFF, CFE, MAFF, CCEP, MCJ, Partner, McGovern & Greene LLP Joseph Osterloh, Director of Compliance and Investigations, Morongo Gaming Agency George Joseph, President, Worldwide Casino Consulting 6
This discussion and hands-on demonstration will highlight fraud and cheating techniques thieves use to help them gain access to your information and compromise the integrity of the gaming operation. However, have no fear! Our panel of experts will teach you the best ways to mitigate risk and minimize the damage done, empowering you to protect your casino and recognize weaknesses before it is too late. 11:30 a.m. 12:00 p.m. What s On Your Mind? An Interactive Forum Mackenzie Haugh, Director of Engineering, Land-based Gaming and Systems, GLI Salim Adatia, Vice President of igaming & Canadian Services, GLI This session focuses on what you need or any questions you may have NOW. With our North American Roundtable mobile application, all registered users will be able to submit specific questions ahead of time or questions that came up during day 1 modules. No app? No need. In-person questions are just as welcome, and our panel of experts will gladly assist you in any of your needs. 12:00 p.m. 1:30 p.m. Networking Buffet Lunch, Provided by GLI 1:30 p.m. 2:15 p.m. Embracing Millennials with Future Game Mechanics Moderator: Patrick Moore, Senior Director, Client Services, GLI Eric Meyerhofer, CEO, Gamblit Gaming Carrie Porterfield, Manager, Regulatory Development, IGT Scott Scepaniak, Compliance Officer, Mystic Lake Resort & Casino Chad Kornett, Director, Technical Compliance, GLI With the introduction of skill-based, persistent-style gaming and advanced wagering options, the gaming industry is shifting more toward competitive entertainment in order to cater to a younger audience. Businesses are beginning to embrace skill and interactive games as well as incorporate social elements in order to draw people into their casinos. Discuss with industry and GLI experts the many different ideas that suppliers and operators have devised in order to target a new demographic. 7
2:15 p.m. 2:30 p.m. Refreshment Break and Networking Opportunities 2:30 p.m. 4:00 p.m. What is the Call for Fantasy Sports? Moderator: Kevin Mullally, Vice President of Government Relations and General Counsel, GLI Senator Mark Lipparelli, State of Nevada Honorable Mark Brnovich, Arizona Attorney General Victor Rocha, Owner and Editor, Pechanga.net Stephen Martino, Partner, Duane Morris LLP Chris Grove, Partner, Narus Advisors & Senior Consultant, Eilers & Krejcik Gaming Fantasy sports games, and in particular, Daily Fantasy Sports (DFS), have experienced rapid and dramatic growth in the past few years. Their popularity has been accompanied by increasing interest from policy makers, regulators and entertainment industry competitors. Some question the legality of certain aspects of DFS while others are calling for a regulatory structure to better protect consumers. This activity is causing most DFS operators to adopt more rigorous consumer protection practices. At the same time, various jurisdictions are debating whether to ban the activity; impose consumer protection regulations or bring it under the umbrella of gaming regulation. An additional concern is whether the activity violates exclusivity provisions of certain tribal compacts. This session will discuss the legal and policy issues relating to this debate and provide a forum for informed panel discussion and audience questions on the complex issues that will be a focus of legislative, legal and regulatory activity in many jurisdictions in 2016 and beyond. Each jurisdiction is different and this session will provide valuable information to regulators and policy makers to help them make the right call for their situation. 4:00 p.m. Closing Comments Paul Magno, Executive Vice President, GLI 8