Pathways in Washington

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Pathways in Washington What do you most want to know about Pathways? Relationship to Medicaid Demonstration Project? How it works? What training is like for the Care Coordinators?

Medicaid Transformation Project Requirements Health Systems & Community Capacity Building These required elements are the foundation for transformation projects: Financial sustainability through value based payment (VBP) Workforce development related to specific initiatives Systems for population health management Care Delivery Redesign Prevention & Health Promotion Required project: Bi directional integration of care and primary care transformation Choose at least one: Community based care coordination Transitional care Diversion interventions Required project: Addressing the opioid use public health crisis Choose at least one: Maternal and child health Access to oral health services Chronic disease prevention and control

Pathways as an Anchor Strategy Whole Person P A T Health System Reforms Opioid Chronic Disease H W A Y S Community 3

Endorsers of the Pathways Community HUB Model The CMS Innovation Center

Direct Services = Intervention Care Coordination = clinic based Community Care Coordination = home based Community Care Coordination care coordination provided in the community; confirms connection to health and social services. A Community Care Coordinator: Finds and engages at-risk individuals Comprehensive risk assessment Confirms connection to care Tracks and measures results 5

Family at Risk Marisol, 28 Pregnant Lost job Can t pay rent Marcus, 6 2 ED visits this month No asthma action plan Struggling at school Mrs. Garcia, 50 One bedroom apartment Type 2 Diabetes 1 ½ ppd Smoker

Current Community Care Coordination HHS MEDICAID MANAGED CARE CHILDRENS HOSPITAL CHILD PROTECTIVE SERVICES HEALTH PLAN Marisol Marcus Mrs. Garcia Multiple care coordinators involved limited communication

PREGNANT CLIENT HUB Click to edit Master text styles Second level Regional Organization and Tracking of Care Coordination Third level COMMUNITY Fourth level Fifth level Agency A Agency B Agency C Agency D CARE COORDINATION AGENCIES CARE COORDINATOR Demographic Intake Initial Checklist -- assign Pathways Regular home visits Checklists and Pathways completed Discharge when Pathways completed (no issues) CLIENT

HHS Housing AAA Medicare/ Medicaid Managed Care State Agencies County Departments Clinics FQHCs Hospitals Physicians Private Health Plans Foundations HUB One Care Coordinator for the Entire Family 19

20 Core Pathways National Certification Adult Education Employment Health Insurance Housing Medical Home Medical Referral Medication Assessment Medication Management Smoking Cessation Social Service Referral Behavioral Referral Developmental Screening Developmental Referral Education Family Planning Immunization Screening Immunization Referral Lead Screening Pregnancy Postpartum 10

Foundation of the Model. Step 1: Find Step 2: Treat Step 3: Measure Comprehensive Risk Assessment Assign Pathways Track/Measure Results (Connections to Care) 11

Treat: Risk = Pathways (PW) 20 Standard Pathways: One risk factor at a time Outcome achieved = finished PW & Payment! Outcome not achieved = finished incomplete PW

Example - Pregnancy Pathway Identify/enroll at risk Care Coordination Initiation Step Defined at risk pregnant woman engaged and enrolled in care coordination Determine and document barriers: 1. Insurance Status 2. Transportation 3. Importance of Prenatal Care $ Evidence based Intervention Prenatal care provider established First and ongoing visits confirmed $ Final Outcome Completion Step Healthy baby > 5 lbs 8 ounces (2500 grams) $

Measure Track and Measure Progress with Pathways By Community Care Coordinator Name Medical Home Pregnancy Social Service CHW A 5 2 10 CHW B 1 3 4 CHW C 9 15 18 By Agency Site Medical Pregnancy Social Home Service Agency A 50 25 22 Care Coordinator Agency HUB Community Region Etc Agency B 64 17 35 Agency C 40 32 19 14

Benefits: Community Care Coordination Designed to use CHWs as Care Coordinators Has a payment model attached to it (value based payment from MCOs+ others), hence creating more sustainability for CHW work force Training is extensive: 5 days in person, on line, practicum, 4 5 days in person Provides information on community need

Questions Kathy Burgoyne, Kathyb@healthygen.org or Kathy@piercecountyach.org 206 498 2993

Find: Comprehensive Risk Assessment Standard Data Collection: Release of Information (ROI) Client Intake Initial Checklist (enrollment) Ongoing Checklist at each face-toface visit

Distinctions between Pathways & HUB Pathways Community HUB Patient centered, care coordination tool Identifies and translates patient risks Measured outcomes Payments for measured Pathway outcomes Tracks Pathways (outcomes) across agencies Eliminates duplication Streamlines referrals Provide infrastructure for community based care coordination Involve braided funding Pathways can be purchased by different funders 18

Key Points in Building a HUB The HUB must be a neutral entity in the community and cannot employ its own care coordinators. There is only one Pathways Community HUB in a community or region. The HUB must be an independent legal entity or an affiliated component of a legal entity. The HUB must be based in the community or region it serves. There must be a Community Advisory Board made up of members reflecting the community or region the HUB serves. 19