Table of Contents Fall 2008

Employment Connection Goal To present a system that provides the most effective and efficient workforce development services possible. The premise of the Employment Connection concept is that all partners provide the same types of services helping people gain employment or better employment. By putting these resources together, customers are able to have access to several of the workforce development services available in one location. The purpose of the services provided by Employment Connection is to reduce the transaction costs that businesses and job seekers experience when searching for qualified employees. The partners unite and create an intricate system of agencies, working together rather than competing with one another to better attract the attention and respect of the business community and create streamlined, efficient customer services. Career Managing and Coaching Job Placement Assistance Employment Assistance for Seniors Employment Assistance for Ex-Offenders Employment Assistance for Veterans Applying for Financial Aid Labor Market Information Table of Contents Fall 2008 Employment Connection Locations and Phone Numbers... 3 Job Search Assistance Workshops Applications Plus...4 Employment Applications...4 Internet Job Search... 5 Interviewing Workshops... 5 Job Search Letters... 5 Labor Market Information... 4 Senior Strides: Services for Older Adults)...4 Senior Strides: Managing The Job Market)...4 Power Packet Workshop... 5 Resume Workshops... 4 Tips for Job Seekers... 5 Employability Enhancement Workshops Career Assessment... 6 Career Assessment Inventory...6 Career Workshop... 6 Interpersonal Communications... 7 Job Retention Strategies... 6 Mock Interviewing Workshop...7 Networking... 7 On-Line Application Lab...7 OTAP... 6 Practice Interviewing... 7 PROES Workshop... 7 Targeting Workshop... 7 Telephone Techniques... 7 Computer Enhancement Workshops Computer Basics... 8 Intro to Internet Workshop... 8 Microsoft Office Workshops... 9 Literacy Services ABLE... 11 GED... 11 ESOL... 11 Additional Learning Workshops Financial Aid Workshop... 11 Weekly Meetings for Jobseekers... 5 Key Career Place at Cuyahoga Community College... 11 Fast Track Training at Cuyahoga Community College... 12 CENTER CLOSING DATES NOVEMBER 27th and 28th THANKSGIVING DECEMBER 25th - CHRISTMAS DAY 2

Emp l o y m e n t Co n n e c t i o n Pa r t n e r Lo c at i o n s n Orientation is offered at these Employment Connection locations, contact the nearest location for further details Downtown n Employment Connection Bolivar Office 1020 Bolivar 216-664-4673 n Employment Connection Parma Office 11699 Brookpark Road 216-898-1366 n Employment Connection Southgate Office 5398 1 /2 Northfield Rd. 216-518-4954 n Employment Connection Virgil E. Brown Office 1641 Payne Avenue 216-987-7944 Employment Connection Old Brooklyn Office 4261 Fulton Parkway 216-635-4159 Employment Connection Fairfax Office 8111 Quincy Avenue 216-391-5847 Employment Connection Glenville Office 12212 St. Clair Avenue 216-541-2267 West East n United Labor Agency 3328 Carnegie Avenue 216-391-0900 n Employment Connection Westshore Office 9830 Lorain Ave 216-939-2599 n Employment Connection Mt. Pleasant Office 13815 Kinsman Avenue 216-561-5649 * Tri-C / UTC 2415 Woodland Avenue Cleveland, Ohio 44115 216-987-3029 Employment Connection Senior Employment Center Euclid 333 Babbit Rd., #101 216-731-4664 *Funding information only at the Tri-C / UTC location Registered Workshops The workshops are available after you have attended an Orientation Session. These workshops require enrollment in advance of the class session and many require that prerequisite classes be taken first. Any required prerequisites are listed with the description of each class. Please see a staff member if you need assistance in enrolling for classes. Workshops are color coded to help you choose Employability Enhancement Workshops Based on your Individual Plan for Employment developed during your one-on-one Career Manager appointment, you may proceed to the Employability Enhancement workshops. Your Career Manager will provide access to these workshops and classes as appropriate to your Plan. Equal Access Services Who is this for? Condition from an injury, illness, or impairment that impacts employment Examples include: Hearing or vision loss Lack of mobility Problems with reading Physical limitations Anxiety or depression Chronic medical conditions Services Linkage with employment resources Determine job accommodations Education on issues of disclosure to employers Assess jobs for proper matches to enhance your success Support you in your employment services Open Access Workshops Workshops are open to all job seekers without prior registration. 3

Job Search Assistance Workshops Resume Workshop In this two-part workshop you will learn the essentials of resume writing including what headings to use, why you should have a career summary instead of an objective, how to write effective job descriptions, accomplishment statements, and your education information. By the end of the sessions, you will be on your way to completing the first draft of your resume. Attending part I is necessary for attending part II. 4 hours Tri-C - 2415 Woodland Avenue 10:00 AM - 12:00 PM Oct 7 & 14 Dec 2 & 9 Nov 4 & 6 Oct 23 & 30 Nov 18 & 20 Resume Development Workshop Learn to develop a resume that will attract immediate attention from employers; determine which resume format will work best for your, what to include and what to leave off. 2-3 hours, depending on class size Oct 15 Nov 12 Nov 24 Oct 6 Nov 3 Dec 8 Oct 20 Nov 17 Dec 15 Oct 27 Dec 1 Dec 22 Carnegie - 3328 Carnegie Avenue 9:00 AM - 12:30 PM Oct 13 & 14 Nov 24 & 25 Oct 27 & 28 Dec 8 & 9 Nov 10 & 11 Southgate - 5398 1 /2 Northfield Road Oct 6 & 7 Nov 17 & 18 Oct 13 & 14 Dec 1 & 2 Oct 20 & 21 Dec 8 & 9 Nov 10 & 11 Dec 15 & 16 Oct 6 Nov 3 Dec 8 Westshore - 9830 Lorain Avenue 8:30 AM - 11:30 AM Oct 2 Nov 6 Dec 4 Resume Writing This workshop will focus on creating and editing a resume using the Winway Resume software as well as exploring other features available in this software program including saving to Microsoft Word. Prerequisite: Computers 101 or equivalent experience. 3 hours 1:30 PM - 4:30 PM Oct 6 Nov 10 Dec 8 Oct 27 Nov 24 Dec 22 Computer Basics for Resume Writers This class is designed for individuals with limited computer skills who will be attending CCC s resume writing workshops. Upon completion of this 2 hr session participants will be able to type and format resumes from beginning to end. Limit 6 per class. 2 hours Tri-C - 2415 Woodland Avenue 10:00 AM - 12:00 PM Oct 21 Dec 8 Nov 25 Applications Plus Learn how to avoid some common mistakes when completing employment applications and how to present yourself in the best light to give a great first impression to an employer. 2-3 hours Oct 1 Oct 29 Dec 3 Oct 8 Nov 5 Dec 10 Oct 15 Nov 12 Dec 17 Oct 22 Nov 19 Virgil Brown - 1641 Payne Avenue, First floor Oct 2 Oct 30 Dec 11 Westshore - 9830 Lorain Avenue 8:30 AM - 11:30 AM Oct 9 Nov 13 Dec 11 Employment Applications In this session you will learn how to correctly complete online applications, paper applications, and how to apply for jobs via email and mail. 2 hours Tri-C - 2415 Woodland Avenue 10:00 AM - 12:00 PM Dec 15 Oct 20 Nov 17 Labor Market Information Learn about current and projected local job market trends and prevailing wages by exploring several key Internet sites. Basic Internet knowledge required. 3 hours 11699 Brookpark Road Oct 30 Nov 20 Dec 11 Senior Strides: Services for Older Adults This workshop will provide an overview of programs and services available through the Cleveland Department of Aging as well as other agencies serving seniors throughout the community. 3 hours 8:00 AM - 11:00 AM Oct 14 Nov 11 Dec 9 Oct 21 Nov 18 Dec 16 Oct 28 Nov 25 Dec 23 Nov 4 Dec 2 Dec 30 Senior Strides: Managing The Job Market A continuation of Senior Strides Orientation with emphasis on Resume, Applications and Mock Interviewing. Prerequisite: Orientation. 11:30 AM - 1:00 PM Oct 14 Nov 11 Dec 9 Oct 21 Nov 18 Dec 16 Oct 28 Nov 25 Dec 23 Nov 4 Dec 2 Dec 29 4 * Red print indicates videoconference between Brookpark and Southgate.

Job Search Assistance Workshops Tips for Job Seekers A brief preview of the classes available, tips on resume writing, interviewing, etc. and assistance in choosing the classes or services that will be most helpful to you in your job search. 1:00 PM - 2:30 PM Oct 2 Oct 30 Dec 4 Oct 9 Nov 6 Dec 11 Oct 16 Nov 13 Dec 18 Oct 23 Nov 20 Virgil Brown - 1641 Payne Avenue, First floor Oct 16 Nov 13 Dec 11 Job Search Letters Learn to write attention-getting cover letters to mail with your resumes, marketing letters that target possible opportunities, and follow-up letters after interviews. 2 hours 9:00 AM - 11:00 AM Oct 14 Nov 10 Nov 25 Oct 7 Nov 4 Dec 9 Oct 21 Nov 18 Dec 16 Oct 28 Dec 2 Dec 23 Southgate - 5398 1 /2 Northfield Road Oct 7 Nov 4 Dec 9 Interviewing Skills What do I wear? What do I say? What does this employer really want from me? How can I be less nervous? All of these are common questions people have prior to a job interview. This session is designed to help people feel more comfortable with the interview process. Participants will learn how to prepare for a job interview, how to answer the toughest and most common interview questions, and how to follow up after an interview. 2 hours Tri-C - 2415 Woodland Avenue 10:00 AM - 12:00 PM Oct 9 Nov 12 Oct 16 Nov 19 Dec 18 Internet Job Search Learn to use the Internet to job search, post resume and fill out applications. 1 hour Prerequisite: Computers 101 or equivalent experience. 3:30 PM - 4:30 PM Oct 13 Nov 3 Dec 1 Dec 29 Oct 20 Nov 17 Dec 15 POWER Packet Workshop This lab offers individualized assistance in the completion of the POWER packet. Interviewing Techniques Learn what employers are looking for when interviewing, how to prepare for the interview, how to answer tough interview questions, what questions you should ask, and how to follow up after the interview. This is a two-day workshop; you must attend both days. 6 hours Oct 16 & 17 Nov 13 & 14 Oct 2 & 3 Nov 24 & 25 Oct 9 & 10 Dec 4 & 5 Oct 23 & 24 Dec 11 & 12 Oct 30 & 31 Dec 18 & 19 Nov 6 & 7 Dec 29 & 30 Nov 20 & 21 Southgate - 5398 1 /2 Northfield Road Oct 8-10 Nov 19-21 Oct 15-17 Dec 3-5 Oct 22-24 Dec 10-12 Nov 12-14 Dec 17-19 Westshore - 9830 Lorain Avenue 8:30 AM - 11:30 AM Oct 23 & 24 Dec 18 & 19 Nov 20 & 21 9:00 AM - 11:00 AM Oct 14 Nov 4 Nov 25 Dec 16 Oct 21 Nov 11 Dec 2 Dec 23 Oct 28 Nov 18 Dec 9 Dec 30 Weekly meetings for Jobseekers These workshops are free and no registration or prerequisites are required to attend. Coffee Talk Join a discussion with others going through the job search process. Staff and guest speakers address topics to help you succeed. Meets every Tuesday, 11:00 AM - 12:00 PM 11699 Brookpark Job Club A Career Counselor from Cuyahoga County Public Library s Career Center will host a weekly discussion of employment issues. Meets every Thursday, 9:30 AM 11:00 AM Maple Heights Library Branch Management Group If you are seeking a management level position, join the Management Group for networking and discussion of your specific issues in job search. Topics are selected by group members and guest speakers are invited for special presentations. Meets every Monday, 10:00 AM - 12:00 PM 11699 Brookpark Road 2 hours Toastmasters Do you get nervous when you have to speak in front of others? Do you need more confidence to tell interviewers about your skills and acomplishments? Toastmasters may be just what you need. Meets every Monday, 5:45 PM - 6:45 PM 11699 Brookpark Road To help each other develop effective speaking skills, Guests are welcome. 1 Hour * Red print indicates videoconference between Brookpark and Southgate. 5

Employability Enhancement Workshops Career Assessment A series of assessments to help you identify your work values, interests, and strengths. Learn how to use your career assessment information to determine a career path that will make you both happy and successful. 5 hours Prerequisites: Career Workshop and TABE. 9:00 AM - 2:00 PM Oct 10 Nov 21 Oct 31 Dec 12 12:30 PM - 5:30 PM Oct 20 Dec 1 Nov 10 Dec 22 Carnegie - 3328 Carnegie Avenue 12:30 PM - 4:00 PM Oct 8 Nov 5 Dec 3 Oct 22 Nov 19 Dec 17 Southgate - 4398 1 /2 Northfield Road 11:30 AM - 4:30 PM Oct 14 Nov 10 Dec 8 Oct 27 Nov 24 Dec 22 Job Retention Strategies Workshop Learn to clarify the details of the job offer. Prepare yourself for the first days on a new job and how to make a good first impression. 2 hours Oct 8 Nov 5 Dec 3 Career Workshop Learn to assess and communicate your skills; determine the skills needed for your career interests; identify career options and goals; and develop an employment plan. Course is followed by individual meetings with a career manager to assist with your plan. You will be notified of your eligibility for the Career Workshop within seven days of submitting all of your information. At that time, a staff member will contact you to schedule a start date. Prerequisite: All required documentation submitted and staff permission. 8:30 AM - 12:30 PM Oct 27-30 Dec 1-4 Nov 3-6 Brookpark -11699 Brookpark Road 8:30 AM - 12:30 PM Oct 6-9 Nov 17-20 Oct 20-23 Dec 1-4 Oct 27-30 Dec 8-11 Nov 3-6 Dec 15-18 Carnegie - 3328 Carnegie Avenue 9:00 AM - 12:30 PM Oct 6-10 Nov 17-21 Oct 20-24 Dec 1-5 Nov 3-7 Dec 15-19 Southgate - 5398 1 /2 Northfield Road 8:30 AM - 12:30 PM Oct 6-9 Nov 17-20 Oct 13-16 Dec 1-4 Oct 20-23 Dec 8-11 Nov 3-6 Dec 15-18 Nov 10-13 Westshore - 9830 Lorain Avenue 12:00 PM - 3:00 PM Oct 6-9 Nov 17-20 Oct 27-30 Dec 8-11 Career Assessment Inventory SIGI3, pronounced siggy three (System of Interactive Guidance and Information) is an advanced education and career planning system. It is an online Career Assessment tool designed to help you plan your career. It combines the unique capabilities of the Internet with thoroughly researched information about occupations, work-related values, interests, skills, educational programs, and more. It can save you literally days of leafing through catalogs and career books, and because its built-in library is so large, it may well find career options you never knew existed. Tri-C - 2415 Woodland Avenue 10:00 AM - 12:00 PM Oct 15 Nov 13 Dec 10 Oct 22 Nov 26 OTAP The OTAP workshops are conducted by professionally trained facilitators from the Veterans Employment and Training Services (VETS), VETS grantees and VETS contractors in cooperation with our partners from the Departments of Defense and Veterans Affairs. These workshops provide timely information concerning labor market conditions, assessing individual skills and competencies in order to determine good job matches, and providing up-to-date information on veterans benefits. 9:00 AM - 4:00 PM Oct 22-24 9:00 AM - 4:00 PM Nov 20 & 21 Please note The workshops include the latest information available at press time, however times and dates are subject to change. Please call the site to confirm date and time. 6 For a location nearest you, see page 2

Employability Enhancement Workshops Networking Workshop Learn how the people you know can help you in your job search and how to expand a network of contacts. Pointers on who to call, how to present yourself, and how to gain valuable information on current trends, industries and available positions. 2 hours and Job Search Letters. Oct 6 Nov 17 Dec 8 On-Line Application Lab This lab will offer you the opportunity to have staff assistance in navigating the on-line application process. Prerequisites: Intro to Computers and Applications Plus Workshop 2:30 PM - 4:00 PM Oct 21 Dec 16 11:00 AM - 12:30 PM Oct 15 Nov 26 Dec 17 PROES Workshop PROES is a statewide pilot re-entry program designed to increase public safety and reduce the rate of recidivism by utilizing intensive life management and job readiness skills training. This workshop provides a holistic approach to bringing services and training to individuals in a One-Stop environment. The program provides a comprehensive service delivery system focused on immediate employment and support services integration. 9:00 AM - 1:00 PM Oct 6-30 Nov 10 - Dec 4 Targeting Workshop Learn techniques to research and contact specific industries, companies and geographical location; prepare an action plan to target the right job for you. 3 hours and Job Search Letters. Oct 15 Nov 19 Dec 17 Interpersonal Communications Learn essential skills to be a better listener and communicator, both in your job search and on the job. 4 hours 1:00 PM - 5:00 PM Oct 22 Nov 12 Dec 10 Mock Interviewing Workshop This workshop allows you to practice all the techniques acquired through our Career Workshop and Interviewing Technique Workshop. If you are looking for the an opportunity to get feedback from a professional from the business community, this may be the venue for you. Must have an up to date resume. Carnegie - 3328 Carnegie Avenue 9:00 AM - 12:30 PM Oct 1-2 Nov 12-13 Oct 15-16 Dec 10-11 Oct 29-30 Telephone Techniques Workshop Learn how to use the telephone as an effective tool in your job search. Focus on how to introduce yourself, ask for information, handle follow up discussion, overcome objections, and close the call. 3 hours and Job Search Letters. Oct 21 Nov 18 Dec 16 Practice Interviewing Pick a want ad to interview for, dress up and participate in a mock interview session. Instructors videotape practice interviews and provide tips to help you improve your interviewing techniques 3 hours and Job Search Letters. Oct 2 Oct 30 Dec 4 Oct 9 Nov 6 Dec 11 Oct 16 Nov 13 Dec 18 Oct 23 Nov 20 * Dates and times listed in RED indicate video conference workshops 7

Computer Enhancement Workshops Computer Basics Introduction to Computers Introduces computer hardware and software. Designed for individuals with limited experience on computers. 10 hours Brookpark -11699 Brookpark Road 9:00 AM - 11:00 AM Oct 6-10 Dec 1-5 Nov 3-7 Oct 20-24 Dec 15-19 Nov 17-21 Computer Basics (Lab) This lab is designed to introduce customers to the computer. Customers will be provided with individualized assistance on the computers. 1 hour 9:00 AM - 10:00 AM Oct 3 Oct 31 Nov 21 Oct 10 Nov 7 Dec 5 Oct 17 Nov 14 Dec 12 Oct 24 Data Entry Learn to enter and update data correctly and efficiently; edit data and find records; write simple queries and generate reports. 6 hours Job Search Letters, Introduction to Computers, Word, and Excel. 9:00 AM - 11:00 AM Nov 24-26 Introduction to the Internet Learn to use the Internet in your job search: create an email account, attach documents to a message, post your resume on job search sites, and more. 2 hours 1:30 PM - 3:30 PM Oct 13 Nov 17 Dec 15 Oct 20 Dec 1 Dec 29 Nov 3 11:00 AM - 1:00 PM Oct 3 Nov 14 Dec 12 Oct 17 Nov 21 Dec 19 Oct 31 Attention For all Computer Enhancement Workshops, You must know how to use a mouse and navigate in windows before taking these classes! Cleveland Public Library s Computer Learning Connection Workshops Workshops offer free classes to the public on a variety of computer-related topics including: Microsoft Office, Basic Computer Use, Internet Searching, and Email Use. Special topics include: Resume Building, Using CPL Resources, Patent Searching, and courses for seniors. All classes are two hours long and some require prior computer experience. Please call (216) 623-2980 with any questions or to sign-up for classes. All classes are held in Room 217 of the Louis Stokes Wing, Main Library, 525 Superior Ave., Cleveland OH 44114. www.cpl.org Classes are also held at 28 other Cleveland Public Library locations throughout the community, including the Library for the Blind and Physically Handicapped. For additional information call (216) 623-2911. Computer 101 Workshop This workshop is focused on teaching the basics of computers, including: what is a computer, hardware, software and how to navigate on the computer. 8 hours Oct 13-15 Nov 24-26 Oct 27-29 Dec 8-10 Nov 3-5 Dec 15-17 Nov 17-19 8 For a location nearest you, see page 2

Microsoft Office Workshops Introduction to Word 2003 Learn basic word processing skills to create, edit and print documents, set up pages, create tables, apply borders and shading, use headers, footers and tabs. 12 hours Prerequisite: Introduction to Computers. Oct 20-23 Dec 1-4 Nov 10-13 Brookpark -11699 Brookpark Road 9:00 AM - 11:00 AM Oct 14-16 & Oct 20-22 Nov 10-13 & Nov 17-19 Dec 8-10 & Dec 15-17 Oct 27-29 & Nov 3-5 Nov 24-26 & Dec 1-3 Dec 22-24 & Dec 29-31 Introduction to Excel 2003 Learn to enter data, edit, format and apply spreadsheet features; set up pages, headers and footers; use basic formulas and features; and create and edit basic charts. 12 hours Job Search Letters, and Introduction to Computers. Dec 8-10 & Dec 15-17 Introduction to PowerPoint 2003 Learn to create professional presentations, handouts and graphics; include artwork, graphs, flow charts and organizational charts; design and run animated slide presentations. 10 hours Job Search Letters, Introduction to Computers, and Introduction to Word. Dec 8-12 Nov 3-7 Intermediate Word 2003 Learn advanced word processing features including merge, templates, macros, styles, advanced tables, outlining, sort, columns and graphics. 12 hours Job Search Letters, Introduction to Computers, and Introduction to Word. 9:00 AM - 11:00 AM Dec 22-24 & Dec 29-31 Oct 14-16 & Oct 20-22 Intermediate Excel 2003 Introduction to data lists and tables. Field criteria and record characteristics for aggregate functions. Pivot table, subtotals, sorting and auto-filter are applied to workplace scenarios. 12 hours, 6 hours in lab Job Search Letters, Introduction to Computers, and Introduction to Excel. Nov 10-13 & Nov 17-19 Please note The workshops include the latest information available at press time, however times and dates are subject to change. Please call the site to confirm date and time. For a location nearest you, see page 2 9

Start Your Career Now CVS/pharmacy Employment Connection and CVS proudly announce our state-of-the-art CVS Regional Learning Center at 5398 1 /2 Northfield Road, Cleveland, Ohio 44137 Training opportunities are available for: Pharmacy Technician, Pharmacy Associate and Clerk/Cashier The short-term training can lead to a job, and to a career. For more information, please call the Employment Connection nearest you. Don t miss this opportunity NOW to get started at Ohio s CVS Training Center, the largest CVS Training Center in the U.S.!! EMPLOYERS Simplify your hiring! Gain Access to Qualified Job Applicants! Connect to a variety of free business services, including, but not limited to: Recruitment Services - Job Posting, Job Fairs, Pre-Screening, Identification and Linkage to Certified Training Programs Training Services - Workplace Education Programs, On-The-Job Training Programs, or Customized Pre-Employment Programs FREE Internet Job Posting (SCOTI) - Gain access to the internet based job matching system and save time and money in your recruitment efforts Labor Market Information - Research and industry information; from wage data to labor market trends. Retention and Supportive Services Transportation, Child Care, Equipment & Licenses, Health Benefits, Case Management Hiring Incentives - On-The-Job Training Programs, Work Opportunity Tax Credit, Ohio Industrial Training Program, Welfare to Work Tax Credit, Ohio Job Retention Tax Credit A business is only as successful as its workforce is productive. Let us work together to achieve success for your company and your employees. Employment Connection is a collaborative workforce system of the City of Cleveland, Cuyahoga County and other partners committed to providing employment assistance to the local business community. For more information regarding our Business Services contact Anthony Schweppe 11699 Brookpark Road (216) 898-6100 or Randy Hill 1020 Bolivar (216) 664-3049 Over 6000 new positions are being created every year in manufacturing and maintenance! Get yours through MAGICC-NEO today! What is MAGICC-NEO? Manufacturing Access to Growth and Innovation in Cuyahoga County and Northeast Ohio (MAGICC-NEO) is a special program to help address skill shortages, and training needs of Northeast Ohio workers that want to build their career in manufacturing. MAGICC-NEO offers education with hands-on training, supportive services, financial assistance and job placement for the positions listed below. Position Hourly Wage Range Industrial Maintenance Training (IMT) Facilities $11.50 - $23.90 Industrial Maintenance Training (IMT) Automation/Equipment $17.65 - $30.70 Industrial Maintenance Training (IMT) Electrical $15.05 - $25.00 Computer Numerical Control (CNC) $12.45 - $27.00 Precision Machining Technician (PMT) $10.90 - $20.90 Act fast!!! Classes are forming now. Ask your Career Manager for more information on how to enroll in these certificate programs which are offered on an ongoing basis at Cuyahoga Community College (Tri-C). More information on the training programs is also available by contacting: Nettie King Phil Lewis PMT and CNC IMT Program (216) 987-3053 (216) 987-3073 MAGICC-NEO is funded by the U.S. Department of Labor and is a community partnership project of the Cleveland/ Cuyahoga County Workforce Investment Board. Are you interested in taking an online career inventory, or a College-sponsored workshop? Increase your chances to be hired at a major Cleveland hospital or other Cleveland area healthcare facility. For more information about Healthcare Careers Initiative, the Healthcare Careers Inventory (HCCI) and Career Advancement Skills Workshop please call: (216) 987-3975 To qualify, you MUST attend an Orientation at Employment Connection. Call (216) 664-4673 - Bolivar or (216) 898-1366 - Brookpark to register. 10 For a location nearest you, see page 2

Additional Learning Workshops Financial Aid Workshop A two-hour workshop designed for individuals 19 years or older interested in obtaining financial aid to enroll in college classes or complete a 2 or 4-year degree program. Attendees will learn what forms of financial aid are available, how to search for scholarships, and will receive hands-on assistance in completing the federal and state financial aid applications. What to Bring: Individuals should bring copies of their 2007 income tax forms or W-2 form for themselves and spouse. Oct 14 Nov 5 Dec 3 Oct 15 Nov 11 Dec 9 Oct 22 Nov 12 Dec 10 Oct 28 Nov 19 Dec 17 Oct 29 Nov 25 Dec 23 Brookpark -11699 Brookpark Road Oct 9 Nov 6 Dec 4 ABLE/GED Adult Basic Literacy Education and the GED preparation classes help improve reading and math skills or earn a high school equivalency. Every Monday & Wednesday *GED Orientation Thursday 1:30-4:30 PM Official GED Practice Test July 29 & Sept 30 10:00 AM - 3:00 PM Official GED Test Aug 12 & 14 10:00 AM - 3:00 PM (must be available both days listed for the Official GED Test) Adult Literacy Services ESOL - English for Work I If English is not your native language, the English for Speakers of Other Languages classes will help you learn the basic vocabulary and communication skills needed for the workplace. Every Monday & Wednesday ESOL - English for Work II Every Monday 5:00 PM - 7:00 PM *Registration Wednesday at 4:00 PM Educational Enhancement Building your educational foundation at Cuyahoga Community College is easy, start by taking the Official GED practice test. ABLE/GED/ ESOL preparation classes and GED examination are available (appropriate documentation required). For more information call (216) 987-2135 or (216) 987-3201. Office locations: Metro/UTC Campus 2415 Woodland Avenue Eastern Campus 4250 Richmond Road Key Career Place at Unified Technologies Center (UTC) Key Career Place Services Short-Term Job Training Resume Writing Interview Skills workshops Employability Skills Online Job Board Job Fairs Computer Lab and Fax Machines Job Search Resource Materials Job Search Strategies ABLE & GED Key Career Place staff is committed to providing superior services to community members and Fast-Track training graduates. Key Career Place connects graduates with the employers who want to hire them. Maria Brathwaite Director, Key Career Place, UTC For more information Call (216) 987-3029 Tuition assistance is available for those who qualify. For a location nearest you, see page 2 11

Employers need YOU! Get on the FAST TRACK! Where futures begin SM Cuyahoga Community College s Fast Track training programs give you the skills you need for well-paying jobs in high-growth industries. Fast Track programs give you what employers want - college credentials. Programs are offered at convenient times to meet your schedule. Financial assistance available for applicants who qualify. For more information, call 216-987-3029 NEW! Fast Track Medical Front Office Specialist Program Eleven-Week Day Program 144 hours of technical training that prepares individuals to carry out the administrative functions in a fast paced medical office. Upon completion, students will be eligible to sit for the Certified Medical Administrative Assistant exam offered by the National Healthcareer Association. NEW! Fast Track Dental Front Office Training Program Sixteen and a Half Week Program meets two evenings per week 80 hours of training held at our Corporate College East location on Tuesday and Thursday evenings. The program consists of three classes: Dental Front Office Fundamentals, Reimbursement Basics and Customer Service. Learn to manage front desk responsibilities such as patient scheduling, insurance billing, telephone etiquette, and conflict management. Fast Track Nurse Assistant Training Program Seven-Week Half Day Morning/Afternoon, Eight-Week Evening, Nine-Week Weekend, and Four-Week Full day Accelerated Programs 104 hours of technical training provides an introduction to the healthcare industry. Knowledge and experience acquired prepares individuals to work in long term care, hospitals, home care, hospice, and more. Upon completion of the training, participants are eligible to take the competency exam to become State Tested Nurse Assistants. Sample Employers: St. Augustine Manor, Cleveland Clinic, HCR ManorCare, MetroHealth Systems, VNA, University Hospitals, Eliza Jennings. Fast Track Patient Access Specialist Program Nine-Week Half Day Morning, Sixteen-Week Evening Programs 92 hours of technical training that prepares individuals to begin a career in Patient Access departments in area hospitals. Curriculum will also prepare individuals to sit for the Certified Healthcare Access Associate exam offered by the National Association of Healthcare Access Management, giving our students a credential recognized and valued by area employers. Sample Employers: Cleveland Clinic, Parma Hospital, Kaiser Permanente, University Hospitals, MetroHealth Systems. NEW! Truck Driving Academy Four-Week Day Program 160 hours of classroom and hands-on training that provides instruction in driver safety, transporting cargo safety, air brakes, combination vehicles, tank vehicles, and hazardous materials. Training includes pre-trip vehicle inspection, vehicle control, and on-road driving (required for skills testing). This program is licensed by the Ohio Department of Public Safety as a CDL Driver Training School. Sample Employers: Schneider Transportation; Werner Enterprises; Roehl Transportation; US Express; Swift Transportation; Home Run Inc.; Marten Transportation. Fast Track Precision Machining Technology Program Fourteen-Week, 272 hour college credit program provides an introduction to the metalworking industry for mechanically inclined individuals who have little or no previous machining experience. Individuals acquire the skills, knowledge and experience to produce precision parts in preparation for well paying machining jobs. Sample Employers: Anchor Tool & Die, Christopher Tool & Manufacturing Co., Swagelok Co., Beech Technology, Hamilton Mold & Manufacturing, Criterion Instrument.