Joint Culinary Center of Excellence (JCCoE) US Army Quartermaster School

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Joint Culinary Center of Excellence (JCCoE) US Army Quartermaster School Food Management Assistance Team (FMAT) Visit to ---------- Installation Management Command ----- Region The following is a Sample Entrance Brief

Team Members Joint Culinary Center of Excellence (JCCoE), Army Center of Excellence, Subsistence Operation Directorate (ACES OD) Chief, Management Assistance Division (MAD) Chief, Food Operations Management NCO Senior, Food Operations Sergeant Food Service System Analyst Facilities & Equipment Specialist

Mission & Objectives Render assistance in raising the quality of food service, achieve economy, and increase effectiveness of the Army Food Program. Ensure regulatory policies and procedures are uniformly applied to the Installation Food Service Program. Participate actively in an advisory and training capacity in the operation of the Installation Food Program. Record observations and recommendations to assist in improving the Installation Food Program and meeting the standards of the Army Food Program. Exchange, search for, and collect new ideas regarding food service for possible adoption and dissemination to all Installations. Review Assess Advise Train Assist Not an Inspection! No Ratings will be given. Search & Exchange

Missions FMAT Missions are typically 5 days or less (CONUS) Scheduled- Provide assistance in all areas of food service operations. Requested- Respond to particular problems identified by the command. CONUS visits are scheduled every 18 months. OCONUS visits are scheduled every 12 months. Fiscal Year (FY) Number of Installations 2010 23 2011 21 2012 23 (Scheduled)

Scheduled Mission Format 90 Days: Commanding General s Welcome Letter is sent to the Garrison Commander. 45 Days: Initial coordination memorandum is sent to the Installation Food Program Managers (IFPM). The memorandum is geared towards addressing the needs of the installation and areas of special training. This pre-coordination and advance feedback affords the FMAT an opportunity to better prepare for the visit and conduct additional research while at home station. Detailed feedback will allow the FMAT to focus in critical areas and provide an assessment relevant to the food service needs. Review Installation Food Program and appropriate documents. Ensure regulatory policies and procedures are uniformly applied to the installation food program. Visit dining facility operations. Provide assistance and training as needed. Review specific areas of interest directed by Army G-4 or the visited Command. Record observations & recommendations to assist in improving the program and provide a basis for follow-up actions. Provide follow-up assistance until actions are complete.

MAD Excellence Award The Management Assistance Division Excellence Award is presented to food service professionals serving in all aspects of food service, military and civilian, for extraordinary performance observed during the Food Management Assistance Team mission.

FMAT Team Composite and Timeline The FMAT is tailored to the needs of the installation. Additional personnel can be added to the 3-person FMAT if the installation requests additional support. Generally, FMAT CONUS visits are scheduled for five days or less. The length of OCONUS is based on the location and travel time required. The Facilities and Equipment Specialist will meet with the appropriate DPW and engineer agencies and address any field feeding equipment issues or concerns the Major Subordinate Command (MSC) Food Advisory personnel may have.

Focus Areas Food Service Analyst Food Program Management Special/Training Programs Dining Facility Utilization Diner Use Policy Food Service Management Board Installation Contingency Plan Major Subordinate Command Advisory Support Subsistence Prime Vendor Contract Operations and Surveillance Chief, Food Operations Management NCO Administration ARIMS AFMIS Account Management Inventory Management Food Protection and Sanitation Support Agencies Food Preparation & Service Menu Standards Operational Rations Subsistence Prime Vendor 92G Personnel Training Diner Satisfaction

Focus Areas Facilities and Equipment Specialist Dining Facility Infrastructure MCA/Major Renovation projects Food Service Equipment Food Service Equipment Replacement Record in AFMIS Food Service Equipment Annual Budget Field Feeding Equipment Issues/Concerns Dining Facility Modernization Plan Development Maintenance Request Registers Food Service Equipment training Energy Conservation

Briefing & Reporting A comprehensive Entrance and Exit Brief is conducted with the Installation Commander, Food Program Manager and other support personnel. Formal Exit Brief and DRAFT Memorandum of Visit will be provided to each visited Command. Finalized Memorandum of Visit will be sent to the Command in approximately four weeks. The FMAT Team Chief will send a digital copy of the finalized Memorandum of Visit to the Food Program Manager for distribution to MSC Food Advisors. Follow-up assistance to the Command will be provided as required.

JCCoE Website 11

BCKS/SKN 12

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