Ref: FOI/CAD/ID April Freedom of Information Act 2000

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Ref: FOI/CAD/ID 3237 28 April 2016 Please reply to: FOI Administrator Trust Management Maidstone Hospital Hermitage Lane Maidstone Kent ME16 9QQ Email: mtw-tr.foiadmin@nhs.net Freedom of Information Act 2000 I am writing in response to your request for information made under the Freedom of Information Act 2000 in relation to the waiting times for 9 procedures. We are carrying out an investigation into the waiting times for 9 procedures across NHS trusts in England. These procedures are: Hip Knee Hernia Adenoid Gallstone Tonsillectomy Cataract Bariatric Gender reassignment Please see the attached completed questionnaire: Chairman: Tony Jones Chief Executive: Glenn Douglas Trust Headquarters: Maidstone Hospital, Hermitage Lane, Maidstone, Kent ME16 9QQ Telephone: 01622 729000/01892 823535 Fax:01622 226416

Name of Trust Maidstone and Tunbridge Wells NHS Trust Name of NHS West Kent Clinical Commissioning Group (main CCG) Trust s CCG Freedom of Information: Elective Surgery 1. Which Regional/Area Team does your hospital belong to? Please tick ONE of the following options: North East North West West Midlands East Midlands Yorkshire and the Humber East of England South West South East h London 2. Please set out the number of individual elective procedures that took place in your Trust in 2015 for the following categories Number Hip Replacement 411 Knee Replacement 418 Hernia Operations 709 Adenoid Operations 178 Gallstone Operations 533 Tonsillectomies 539 Cataract Operations 4318 Gender Reassignment Surgery 0 3. Please set out the mean average waiting time (in days), within your Trust, for each of the following procedures in 2015 Please also include referral to treatment (RTT) waiting time Average Waiting Time Referral to Treatment (Days) Hip Replacement 86.8 108.7 Knee Replacement 100.3 121.6 Hernia Operations 55.9 83.3 Adenoid Operations 87.7 112.9

Gallstone Operations 46.8 73.3 Tonsillectomies 81.8 115.6 Cataract Operations 60.5 86.7 0 Gender Reassignment Surgery 0 0 4. Please set out the number of patients who waited over 18 weeks, within your Trust, for each of the following procedures in 2015 Number of people who waited over 18 weeks Hip Replacement 84 Knee Replacement 111 Hernia Operations 61 Adenoid Operations 53 Gallstone Operations 36 Tonsillectomies 141 Cataract Operations 174 Gender Reassignment Surgery 0 5. If a patients needs were to change while on the Trust s waiting list is there a process to recognise this? Yes Y No If yes, please describe Pre Op Assessment, referred to new consultant 6. What number of patient s surgeries were cancelled on the day in the calendar year of 2015? 382 7. Please tick the most common reasons surgery is cancelled on the day? Scheduling errors i.e. lack of theatre time, surgeon unavailable Patient not prepped i.e. not fasted Equipment shortages and/or lack of beds h

Cancellation due to inadequate preoperative evaluation Patient failing to attend or operation no longer necessary Emergency case superseding the elective schedule Medical reasons on-going infection, illness of family member Low Staffing levels Other, please specify 8. Have you implemented any improvement programs to improve access to meeting the (recommended) waiting time? Theatre Improvements Admin / booking projects Pre-op assessment Diagnostic improvement Separation of elective and emergency beds Communication with patients Y Y Other, please specify 9. Have you implemented any bans on out of area referrals for any types of elective procedures? Yes No n for which procedures? If yes, 10. Do you notify patients of their rights under the NHS Constitution when the 18 week limit has been missed? Yes No n If Yes, how?

11. On average how many extra days or weeks did patients wait for surgery beyond the 18 week limit? Hip Replacement Knee Replacement Hernia Operations Adenoid Operations Gallstone Operations Number 36 days 58 days 35 days 32 days 38 days Tonsillectomies 43 days Cataract Operations 66 days Gender Reassignment Surgery 0