1 2014 FCC EEO Public File Report for Charter Communications 12478 - OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 25 105 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT 12478 - OPS Fairfield Cnty CT Interviewees Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Referred by Each Recruitment Source Sum of CountO 1404784 Administrative Assistant I Charter.com 0 5 Charter TV 0 0 Charter Intranet 1 1 Connecticut Job Search 0 1 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Hartford Job Corps Center 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0 1404784 Total 1 7 1303418 Broadband Installer Charter.com 3 13 Employee Referral 1 3 Google.com 0 2 Beyond.com 1 1
1303418 Broadband Installer Nacelink.com 2 0 1 Job Syndication Alliances 0 0 Monster.com 3 5 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 Job Target 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 1 CTjobs.com 0 1 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 LocalJobNetwork.com 0 0 1303418 Total 8 27 1305769 Broadband Installer Charter.com 4 4 Charter TV 0 0 Charter Intranet 0 1 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 CTjobs.com 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 CT Permanent Commission on the Statu 0 0
1305769 Broadband Installer 3 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0 1305769 Total 4 5 1304590 Broadband Technician Sr Charter Intranet 2 2 1304590 Total 2 2 1305627 QA Inspector I Charter.com 0 5 Charter Intranet 2 5 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT DOL 0 0 Knights of Columbus 0 0 Danbury High School 0 0 VFW Newtown Post 16072 0 0 LocalJobNetwork.com 0 0 1305627 Total 2 10 1402227 Service Estimator Charter Intranet 1 12 1402227 Total 1 12 1302806 Sup, Technical Ops I Charter.com 0 1 Charter TV 0 0 Charter Intranet 1 4 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0
1302806 Total 4 1 5 1307088 Sup, Technical Ops I Charter.com 0 2 Employee Referral 0 1 Charter TV 0 0 Charter Intranet 1 6 Job Syndication Alliances 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0 1307088 Total 1 9 1304519 System Technician I 1 8 1304519 Total 1 8 1403199 System Technician II Charter.com 1 3 Employee Referral 0 1 Charter TV 0 0 Charter Intranet 1 8 Job Syndication Alliances 0 0 Cable360.com 0 1 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0
1403199 System Technician II CT DOL 5 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0 1403199 Total 2 13 1305852 System Technician Lead Charter Intranet 1 2 1305852 Total 1 2 1303342 Director, Field Ops Charter.com 1 4 Charter TV 0 0 LinkedIn.com 0 1 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Puerto Rican Forum Inc. 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post 16072 0 0 CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0 1303342 Total 1 5 Grand Total 25 105
6 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number African American Affairs 210 Capitol Avenue, Room Commission 509 Hartford, CT 06106 Entitled to Notification? Total Number of Referrals Beyond.com NO 1 Bridgeport Connecticut Works Center 2 Lafayette Square Bridgeport, CT 06604 203-455-2700 Cable360.com NO 1 Charter Intranet NO 48 Charter TV Charter.com NO 37 CT Department of Labor, Veterans Service Unit 249 Thomaston Avenue Waterbury, CT 06702 William Brewer CT DOL NO 2 CT Permanent Commission on the Status of Women 18-20 Trinity Street Hartford, CT 06106 860-240-8300 CT Puerto Rican Forum Inc. 95 Park Street, 2nd Floor Hartford, CT 06106 CT Works Danbury 4 Liberty Street Danbury, CT 06810 Sheritha Jones 203.730.0451 x 226 560 Ella T. Grasso Blvd CT Works New Haven Bldg. 3 New Haven, CT 06519 203-624-1493 CTjobs.com NO 1 Danbury High School 43 Clapboard Ridge Road Danbury CT 06811 Ed Fallcotonis 203-797-4849 Employee Referral NO 6 Google.com NO 2 Hamden One Stop Center 37 Marne Street Hamden, CT 06514 203-859-3200 100 William Shorty Campbel Hartford Job Corps Center St. Hartford, CT 06106 Hispanic Portal.Org One Union Place Hartford, CT 06106 860-251-8307 Job Syndication Alliance Job Target 225 State St,. Suite 300 New London, CT 06340 860.440.0635 Knights of Columbus 17 Granville Avenue Danbury, CT 06810 203-744-5632 LinkedIn.com NO 1 Monster.com NO 5
7 NAACP P. O. Box 1147 Waterbury, CT 06770 Nacelink.com NO 1 Naugatuck Valley Community Technical College 750 Chase Parkway, Waterbury, CT 06078 New Haven Job Corps Center 455 Wintergreen Ave New Haven, CT 06515 Newtown High School 12 Bershire Road Sandy Hook, CT 06482 The Newtown Democrats Post Office Box 182 Newtown, CT 06470 VFW Newtown Post 1607 Lakeside Rd Southbury, CT 06488 203-264-3995 Waterbury One Stop Center 249 Thomaston Avenue Waterbury, CT 06702 203-596-4141 Western CT State University LocalJobNetwork.com 105
8 Supplemental Recruitment Initiatives: # Name Date 1 2 Sacred Heart University Bridgeport, CT CT DOL Job Fair Danbury, Ct 2/26/2014 3/10/2014 Description College on site recruiting event General population career fair through CT DOL 3 4 5
2014 FCC EEO Public File Report for Charter Communications 12478 - OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 1 1 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT 12478 - OPS Fairfield Cnty CT Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy 1405135 Headend Technician III Internal 1 1 Direct Employers Association 0 0 1405135 Total 1 1 Grand Total 1 1
RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Direct Employers Association 9002 N Purdue Rd, Suite 100 Indianapolis, Indiana 46268 317-874-9000 No 0 Charter.com 12405 Powerscourt St. Louis, MO 63131 314-965-0555 No 0 Total Number of Referrals
Supplemental Recruitment Initiatives: # Name Date Description 1 Tuition Reimbursement Ongoing Charter has a tuition reimbursement program which allows employees to take college courses to enhance their skills to better prepare them for the current jobs and/or advanced positions. 2 SCTE Courses / Certification Ongoing Charter offers the opportunity for employees to obtain additional job skills by taking courses through industry organizations (such as SCTE / NCTI). 3 Management Training Ongoing Charter provides training to management level personnel as to methods of ensuring equal employment opportunity and preventing discrimination in hiring practices. 4 5
2014 FCC EEO Public File Report for Charter Communications 12478 - OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 22 54 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT 12478 - OPS Fairfield Cnty CT Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy 1302345 Direct Sales Rep Charter Recruiter 1 0 Craigslist.org 1 1 Employee Referral 1 0 Indeed.com 1 0 TV Ad 1 0 CareerBuilder 1 0 Monster.com 5 1 Direct Employers Association 0 0 1302345 Total 11 2 1304390 Direct Sales Rep Charter.com 5 2 Internet 1 0 Monster.com 3 0 1304390 Total 9 2 1305169 Direct Sales Rep Charter Recruiter 2 0 Charter.com 2 1 Employee Referral 1 0 Indeed.com 1 1 Monster.com 1 0 Direct Employers Association 0 0 1305169 Total 7 2 1405154 Direct Sales Rep Career Fair 1 0 Charter.com 2 2 Indeed.com 1 1 Direct Employers Association 0 0 1405154 Total 4 3 1306883 Mgr, Store Charter.com 1 1 Linkedin 2 0 Page 1
1306883 Mgr, Store Monster.com 1 0 Direct Employers Association 0 0 1306883 Total 4 1 1403403 Store Associate Charter.com 7 2 Referral 1 0 Direct Employers Association 0 0 1403403 Total 8 2 1406626 Store Associate Charter.com 1 1 Referral 1 1 Direct Employers Association 0 0 1406626 Total 2 2 1307722 Sup, Direct Sales I-SFU Charter.com 1 1 1307722 Total 1 1 1401956 Direct Sales Rep Career Fair 1 1 Charter.com 1 1 Employee Referral 1 0 Indeed.com 2 2 Referral 1 1 Monster.com 1 1 Direct Employers Association 0 0 1401956 Total 7 6 1403808 Direct Sales Rep Career Fair 1 1 Direct Employers Association 0 0 1403808 Total 1 1 Grand Total 54 22 Page 2
RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals African American Affairs Commission 210 Capitol Avenue, Hartford, CT 06106 Bridgeport, CT Bridgeport Connecticut Works Center 2 Lafayette Square 06604 203-455-2700 CareerBuilder 200 N. LaSalle St. Chicago, IL 60601 1 Charter Recruiter No 3 Charter TV NO 1 Charter.com 20 Craigslist.org Job Posting No 1 Waterbury, CT CT Department of Labor, Veterans Serv249 Thomaston Aven 06702 William Brewer CT DOL CT Jobs CT Permanaent Commission on the Sta18-20 Trinity Street Hartford, CT 06106 860-240-8300 CT Puerto Rican Forum Inc. 95 Park Street, 2nd F Hartford, CT 06106 CT Works Danbury 4 Liberty Street Danbury, CT 06810 Sheritha Jones 203.730.0451 x 226 New Haven, CT CT Works New Haven 560 Ella T. Grasso Bl 06519 203-624-1493 CTNow Hartford, CT 06106 860-240-8300 Danbury High School 43 Clapboard Ridge RDanbury CT 06811 Ed Fallcotonis 203-797-4849 12405 Powerscourt Direct Employers Association Drive St. Louis, MO 63131 0 Emitt Obrien 141 Prindle Ave Ansonia CT 06401 203-732-1800 Employee Referral No 6 Facebook.com 0 Google.com No 0 Hamden One Stop Center 37 Marne Street Hamden, CT 06514 203-859-3200 Hartford Job Corps Center 100 William Shorty CaHartford, CT 06106 Henry Abott Tech - Danbury Hayestown Avenue Danbury CT 06811 203-797-4460 Hispanic Portal.Org One Union Place Hartford, CT 06106 860-251-8307 Indeed.com 177 Broad St. Stamford, CT 06901 6 Job Syndication Alliance Job Target New London, CT 225 State St,. Suite 3006340 860.440.0635 Kaynor Tech HS 43 Tompkins Street Waterbury CT 06708 203-596-4302
Knights of Columbus 17 Granville Avenue Danbury, CT 06810 203-744-5632 LinkedIn.com 2 Monster.com 5 Clock Tower Place Maynard, Waterbury, MA CT 01754 11 NAACP P. O. Box 1147 06770 Waterbury, CT Naugatuck Valley Community Technica750 Chase Parkway, 06078 New Haven, CT New Haven Job Corp Center 455 Wintergreen Ave 06515 Sandy Hook, CT Newtown High School 12 422 Bershire W. Loveland Road 06482 Loveland, Ohio Recruitmilitary.com Ave 45140 0 SalesGravey.com PO Box 1389 Thomson, San Francisco, GA 30824 CA 0 Salesjobs.com 360 Spear St. 94105 0 Simply Hired No 0 TAOnline.com 51 Mill St. Hanover, MA 02339 0 The Newtown Democrats Post Office Box 182 Newtown, CT 06470 Twitter Various Newspaper Ads throught the 0 KMA Southbury, CT VFW Newton Post 1607 Lakeside Rd 06488 Waterbury, CT 203-264-3995 Waterbury One Stop Center 249 Thomaston Aven 06702 203-596-4141 Post University 3 Western CT State University Worcester Telegram 100 Front Street Worcester, MA 01605 (508) 793-9100 No 0
Supplemental Recruitment Initiatives: # Name Date Description 1 Charter Ongoing Participation in at least two job fairs by unit personnel who have substantial responsibility in the making of hiring decisions. Charter is a member of the Direct Employers Association. Though this non-profit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies, and job banks(s), and organizations that distributes to women, minorities, the disabled, and veterans. 2 Various Career Services Post University, Waterbury, CT, April 14, 2014 and 3 Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level positions Charter Charter Communications arranges comprehensive training programs for all new Direct Sales Representatives (8 day) and Customer Sales and Service Center Representatives/Store Associates (28 day) enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences. 4 Charter Ongoing Charter Communications arranged a comprehensive four-week training program for all new Customer Sales and Service Center Representatives/Store Associates enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences.
2014 FCC EEO Public File Report for Charter Communications 12478 - OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 16 19 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT 12478 - OPS Fairfield Cnty CT Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy 1305119 Business Account Executive Charter.com 4 2 DMRI 2 1 Direct Employers Assoc 0 0 Western CT State University 0 0 1305119 Total 6 3 1402819 Client Services Coordinator CB Internal 5 5 1402819 Total 5 5 1403156 Service Activation Rep CB Indeed.com 2 2 Referral 3 3 1403156 Total 5 5 1402812 Service Activation Rep Lead CB Internal 1 1 1402812 Total 1 1 1403954 Sup, Client Services CB Internal 1 1 1403954 Total 1 1 1403694 Teleservices Coordinator CB Internet 1 1 1403694 Total 1 1 Grand Total 19 16 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from it's website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track.
NOTE: Charter is a member of DirectEmployers Association. Through this nonprofit network, the job vacancies for this unit are broadly disseminated to a wide array of recruitment sources, including but not limited to, educational institutions, state job bank (s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans.
RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number DMRI DMRI Executive Search David Iacomini 860-398-9494 Y Western CT State Univ 181 White St Danbury, CT 06810 (877) 837-9278 N DirectEmployers 9002 N. Purdue Road, Suite 100 Indianapolis, Indiana 46268 317-874-9000 N Charter.com 12405 Powerscourt Dr St. Louis, MO 63131 Corporate 314-543-2434 N Entitled to Notification?
Total Number of Referrals 2 0 2 4 8
Supplemental Recruitment Initiatives: # Name Date 1 Naugatuck Valley Community College Job Fair 3/25/2014 Tuition Reimbursement 2 3 Management Training Charter participated in a Car Charter has a tuition reimburse courses to enhance their skills t advanced positions. Charter provides training to ma equal employment opportunity Treatment for Managers worksh 4 5
Description reer Fair held at Naugatuck Valley Community College. ement program where employees can take college to better prepare them for the current jobs and/or anagement level personnel as to methods of ensuring y and preventing discrimination, including a Civil hop