Paving a Path to Advance the Community Health Worker Workforce in Illinois

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Paving a Path to Advance the Community Health Worker Workforce in Illinois Juana Ballesteros, BSN RN MPH Manager, Community Public Health Outreach Illinois Department of Public Health Amy Sagen, BA Assistant Director, Health Policy and Strategy, UI Health and Member, IL CHW Advisory Board August 7, 2015

Learning ObjecMves Background Na.onal policy shi5s Define CHW role - what makes this workforce unique Business case Iden.fy the main goals of the newly created Illinois CHW Advisory Board. Financing/Reimbursement for CHWs

Background- Policy ShiPs The ACA formally recognizes the role of CHWs in Sec.5313 ACA offers mul.ple opportuni.es to expand the ability of CHWs in a financially sustainable manner. ACA aims to improve pa.ent access to comprehensive, coordinated care and offers mul.ple opportuni.es to expand the ability of CHWs to contribute to care teams.

Background- Policy ShiPs Key provisions of the ACA: Medicaid Health Homes (SecMon 2703) Medicare s Hospital Readmission ReducMon Program (SecMon 3025) Hospital Community Benefits (SecMon 9007) InnovaMon Model Awards offered by the Centers for Medicare & Medicaid InnovaMon (CMMI) (SecMon 3021) ACA provisions provide important opportuni.es for integra.on of CHWs into preven.on and care. However, these provisions of ACA are not self implemenmng. CHW advocates must take advantage of the opportuni.es afforded by the ACA to establish and expand the role of CHWs as an indispensable part of health and healthcare for all people. This evokes a call- to- ac.on for policy development

Business Case for CHWs CHWs contribute to overall health system savings through: (1) improved preven.on and chronic disease management, reducing costly inpa.ent and urgent care costs. (2) cost- shi5ing, with increased u.liza.on of lower cost services. (3) indirect savings associated with realloca.on of expenditures within the health care system, e.g., by appropriate team alloca.ons within the pa.ent centered medical home. Savings and ROI: $2.28 to $4.80 for every $1.00 spent on CHWs. At NY- Presbyterian Hospital, CHWs working to control asthma reduced hospitaliza.ons and ER visits by 50% Source: The New York State Community Health Worker Ini.a.ve

Problem DescripMon In spite of these well documented benefits, there is an inconsistent u.liza.on of CHWs statewide. Here in Illinois, we lack state- wide policies or common standards: No standard defini.on of CHWs Limited funding/reimbursement mechanisms Uncoordinated statewide curriculum/cer.fica.on Uniden.fied career pathways and career ladder opportuni.es

State Policies on CHWs There s no need to re- invent the wheel CA, TX, NY, MN, MA, MI

Who are CHWs? case worker SOURCE: Lisa Renee Holderby-Fox, Executive Director, Massachusetts Association of Community Health Workers, c/o CMAHEC, Worcester, MA Chicago Community Health Workers Local Network 8

Chicago Community Health Workers Local Network 9

Illinois Response Law can and should be used as a tool to establish sustainable mechanisms for CHWs. July 31, 2014 HB5412 was signed into law. Establishes the Illinois CHW Advisory Board. 15 vo.ng members 8 are CHWs from across the state 7 members are stakeholders represen.ng healthcare and social services, health workforce policy development, employers of CHWs, and ins.tu.ons of higher ed Ex- officio members represent various state agencies

Board s ResponsibiliMes Advise the Governor and the legislature on all maeers that impact the effec.ve work of CHWs consider the core competencies, skills and areas of knowledge of a CHW essen.al to expanding health and wellness in diverse communi.es and reducing health dispari.es. training and cer.fica.on processes for CHWs make recommenda.ons for reimbursement op.ons and pathways through which secure funding for CHWs may be obtained.

Reimbursement/Funding Things to consider*: Sustainable funding sources need to be expanded (i.e. Medicaid, private sector, health insurance plans, etc.) Analyze current funding mechanisms for effec.veness/ expansion (pursue waiver or SPA for Medicaid) While establishing system for reimbursement, avoid crea.ng barriers for volunteer employees Clarify/define which health professionals can serve as supervisors of CHWs for Medicaid reimbursement models *Mid- America Regional Public Health Leadership Ins.tute, TA Project, December 2012

Medicaid Reimbursement in Other States Minnesota CHWs may bill for pa.ent educa.on and care coordina.on services (face- to- face) through fee- for- service 30 minute units; limit 4 units/day; no more than 8 units/month Must be supervised by clinical professional South Carolina Two authorized Medicaid codes for reimbursement of CHW pa.ent educa.on; clinical supervisor must submit CHW service codes to receive reimbursement Individual Pa.ent educa.on: face- to- face, $20 per pa.ent for up to 2 hours/day and no more than 4 hours/month Group educa.on: face- to- face, $6.00 per pa.ent with max of 5 pa.ents in a group for no more than 1 hour/day and 4 hours/month Managed care plans reimburse for CHW services Alaska Community Health Aides and Community Health Prac..oners are directly reimbursed by Medicaid through fee- for- service billing arrangements Reimbursement is ~85% of physician fee schedule for some services, but 100% for services like EPSDT screening Includes face- to- face and telemedicine Physician supervision is required for reimbursement Source: NASHP: Integra.ng Community Health Worker Models into Evolving State Health Care System The New England Compara.ve Effec.veness Public Advisory Council : An Ac.on Guide on Community Health Workers: Guidance for Health Insurers

SUHI Asthma CarePartners Asthma CarePartners (ACP) is a comprehensive asthma management program for children and adults living with the disease. The program started in the summer of 2011 when the Sinai Urban Health Ins.tute (SUHI) formed partnerships with Blue Cross Blue Shield of Illinois (BCBSIL) and Family Health Network (FHN), a Medicaid managed care community network Objec.ve: To provide the program to iden.fied individuals whose asthma may not be well controlled. SUHI currently partners with FHN and is seeking other healthcare organiza.ons to implement the CHW model, home visit interven.on. There are six home visits in the yearlong program.

SUHI Asthma CarePartners Preliminary data shows an improvement in par.cipants level of asthma control and correct usage of medica.on, as well as reduc.ons in health resource u.liza.on including ED visits and hospitaliza.ons. ED visits decreasing by 71% hospitaliza.ons by 57% urgent clinic visits by 89% Cost savings averaged across six interven.ons over the years, including ACP, ranges from $2.33 to $7.79 per dollar spent.

Dra5 Recommenda.ons RecommendaMon #1: The Department of Healthcare and Family Services (HFS) should contractually require or otherwise encourage the managed care en..es (MCEs) to hire CHWs for outreach efforts and/or to integrate CHWs into their care models and care teams. RecommendaMon #2: HFS should file a state plan amendment (SPA) in order for CHWs to be reimbursed by Medicaid. RecommendaMon #3: CHWs play a key role in assis.ng hospitals and FQHCs that are required to complete community health needs assessments and community benefit repor.ng. Hospitals and FQHCs should compensate CHWs for this work. RecommendaMon #4: Home visi.ng programs should be incen.vized to hire CHWs who can implement the recommenda.ons by third party payers (Medicaid, MCOs, private, state grants). RecommendaMon #5: Explore public- private partnerships to increase grant funding for demonstra.on projects that promote effec.ve models of using CHW services within the health care system. Promote grant, contract support, and demonstra.on projects for CHWs employed in sectors outside the clinical health care delivery system. Note: Recommenda.ons are in dra5 form and are subject to change

The recommendamons put forth by the Board will help Illinois build a strong suppormve infrastructure for CHWs, addressing professional idenmty and developing workforce and financing mechanisms to strengthen the depth and breadth of their impact.

THANK YOU Juana Ballesteros, BSN RN MPH Amy Sagen, BA juana.ballesteros@illinois.gov amys@uic.edu Visit our website @www.idph.state.il.us Follow us on Twieer @www.twieer.com/idph Like us on Facebook @www.facebook.com/idph.illinois