A C A D E M Y HOW DO I A P P L Y? Applications due by February 23rd. Thursdays from 6:00-8:30pm March 22nd-May 24th

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CITIZENS LEADERSHIP A C A D E M Y Town Administration invites you to participate in the first- ever Citizens Leadership Academy! This academy will allow the citizens of Auburn to learn more about their Town Government through a variety of classes and interactive activities. HOW DO I A P P L Y? Residents are welcome to apply for the academy by filling out an application online or in-person at the Town Manager's Office. Anyone interested in attending the Citizens Leadership Academy may call 508-832-7720 and request an application or go to Auburnguide.com under Town Manager- Citizens Leadership Academy. Applications due by February 23rd 10 weeks Thursdays from 6:00-8:30pm March 22nd-May 24th Learn about all town Departments Town Manager Finance Police Fire Inspectional Services DPW Public Services and more! Interactive Tours requirements Resident of Auburn for at least one year. Consideration will be given to applicants who work in Auburn but do not live in Auburn. Must be 18 years of age by July 1, 2017. Registered Voter Must be able to pass a background check and willing to sign a waiver

Town of Auburn, Massachusetts Julie A. Jacobson Town Manager Town Announces First Citizens Leadership Academy The Town of Auburn is pleased to announce its first Citizens Leadership Academy to inform and educate residents on the operations of Town government in order to provide a greater understanding of their local government and to stimulate future interest in serving on boards and commissions. The Citizens Leadership Academy is a ten-week series of informative, educational and interactive sessions to inform participants of the intricacies of Auburn s municipal government through presentations, documents, tours, demonstrations and activities to help develop an understanding of various town operations, programs and services. Our goal is to infuse an interest in and deeper understanding of local government and to hopefully aid in the development of a future pool of informed residents who are willing to serve as local leaders on boards, committees and commissions within the Auburn community. The first Citizens Leadership Academy is scheduled to run on Thursdays beginning March 22, 2018 through May 24, 2018 from 6:00-8:30 PM. Session Class Dates Time Topic/Department Location 1 3/22/2018 Town Government Overview; Finance and Budgeting (Accounting, Assessing, Treasurer/Collector) Town Hall 2 3/29/2018 Fire Rescue Department Fire Station Headquarters 3 4/5/2018 Police Department Police Station 4 4/12/2018 5 4/19/2018 School Department Information Technology, Communications, Emergency Management, Town Clerk, Boards and Commissions Auburn Middle School, High School* *Bus available Town Hall 6 4/26/2018 Department of Development and Inspectional Services (Planning, Energy, Economic Development, Building/Code, Health, Animal Control) Town Hall 102 Central Street Auburn, MA 01501 Telephone: (508) 832-7720 Fax: (508) 832-6145 Email: townmgr@town.auburn.ma.us Web site: www.auburn.guide.com

7 5/3/2018 DDIS Animal Control, Recycling/Trash) DPW ( Engineering, Sewer, Fleet Maintenance, Facility Management, Highway) Animal Shelter, DPW Garage 8 5/10/2018 9 5/17/2018 10 5/24/2018 7:30 p.m. DPW (Parks & Cemetery, Golf Course, Recreation/Culture) Public Services (Library, Cable) Public Services (Senior Center, Veterans Services), Graduation Pappas Complex, Pakachoag Golf Course* *Bus available Library, Cable Television Studio (High School)* * Bus available Senior Center Interested applicants must meet the following qualifications: Must be a resident of Auburn for at least the preceding 12 months (1 year) Must be a Registered Voter in Auburn Must be 18 years of age by July 1, 2018 Willing to go through a background check and sign a liability waiver Space permitting, consideration will be given to applicants who work in Auburn but do not live in Auburn Applications are available on the Town s website at www.auburnguide.com or by calling the Town Manager s Office at 508.832.7720. 102 Central Street Auburn, MA 01501 Telephone: (508) 832-7720 Fax: (508) 832-6145 Email: townmgr@town.auburn.ma.us Web site: www.auburn.guide.com

Session Class Dates (Thursdays) 1 3/22/2018 2 3/29/2018 3 4/5/2018 4 4/12/2018 5 4/19/2018 6 4/26/2018 7 5/3/2018 8 5/10/2018 9 5/17/2018 10 5/24/2018 Time Topic Description Location Interactive Transportation Examples of Hand-Outs Town Government Overview; Finance and Budgeting (Accounting, Assessing, Treasurer/Collector) Overview of Town organization, departments and divisions, management team. Policies and procedures, facilities, Board of Selectmen overview. Finance and budgeting process and administration. Town Hall Town Management Team introduction, Tour of Town Hall and Merriam Building Annual Reports, Grant Charts, Organizational Charts, BOS policies and schedule of fees and fines, sample BOS agenda, Bond Rating Official Statement, Annual Report, CIP, Budgets, Financial Policies, Grant Charts, 5 Year Facility Improvement Plan, Town Charter, General Bylaws, Chapter 30B, Personnel Manual Fire Rescue Dept. Police Department Overview of Fire Rescue Department, operations and administration. Overview of Police Department, operations and administration. Fire Station HQ Facility and equipment tour Police Station Facility and equipment tour Fire Academy application, educational materials. Police Academy application, educational materials. School Department Overview of school department operations and administration; school facilities; programs. Middle School, High School Presentation and Facility tour at each school Bus Provided Overview of IT department and systems, Information Technology, Communications, emergency management planning and operations, Emergency Management, Town Clerk, Boards Town Clerk's Office, and Boards, Committees and Commissions and Commissions. Department of Development and Inspectional Services (DDIS)(Planning, Energy, Economic Development, Building/Code, Health, Animal Control) Overview of DDIS operations and divisions, projects and initiatives. Town Hall - Planning Board Room Town Hall On-line applications and tools, CodeRED demonstration, tour of Mobile Emergency Operations Trailer and Portable Heaters Trailer. View health shed, Board of Health trailer and inspectional cars. Tutorial on new on-line permitting for building permits and pet registration. DDIS and DPW Shared Board and commission application, list of vacancies, elections calendar, newsletter, census, Town Meeting Warrant, Open Meting Law, Conflict of Interest Law Economic Development marketing materials, Economic Development Strategic Plan, Drury Sq Plan, walking trail map, zoning map, Energy materials (MASS Saves, municipal aggregation information), Health Programs flyers DDIS Animal Control and Recycling/Trash DPW ( Engineering, Yard Pick-Up, Sewer, Fleet Maintenance, Facility Management, Stormwater, Highway) Animal shelter operations; recycling and trash operations. Overview of DPW operations and divisions, processes and facilities. Tour Animal Shelter; tour DPW building including fleet repair, Facilities Trailer, DPW Department of Public Works Animal equipment and systems; presentation on salt Shelter, DPW Garage system software and computers in trucks. Trash and recycling information; Facility Improvement Plan DPW (Parks & Cemetery, Golf Course, Recreation/Culture events) Overview of Parks and Cemetery operations; golf course facility and operations; recreation and culture programs and events. Pappas Complex, Golf Course Tour Pappas complex, tour sewer pump station and visit golf course. Drone demonstration at golf course. Community event flyers and registrations, integrated calendar, Summer Concerts Series Bus Provided schedule, Golf Course brochure. Public Services (Library, Cable) Overview of library operation, programs and facility. Overview of cable services division and operations; visit cable studio. Library, bus to Cable Television Studio Tour of Library; tour of cable studio; mock show taping in television studio Bus Provided Library program flyer, library card information 7:30 p.m. Public Services (Senior Center, Veterans Services), Graduation Overview of Senior Center/Elder Services operations, programs and events; Veteran's programs and services. Graduation. Senior Center Tour Senior Center; Graduation and present certificates. Participants can fill out evaluation sheets. Flagtown Flyer, Senior Center calendar, Evaluation sheets, Board, Committee and Commission application, Veterans Tax Work Off Program, Graduation Certificates. Optional Activities - To be arranged on other days based on level of participation Wheelabrator/Casella Tour Upper Blackstone Treatment Plant Tour Boards and Commission Meetings Board of Selectmen Meetings Town Meeting May 1st

Town of Auburn, Massachusetts Julie A. Jacobson Town Manager Board of Selectmen Kenneth A. Holstrom, Chairman Doreen M. Goodrich, Vice Chairman Lionel R. Berthiaume Tristan LaLiberte Daniel S. Carpenter TOWN OF AUBURN CITIZENS LEADERSHIP ACADEMY- SPRING 2018 Application for Participation The Town of Auburn newly established Citizens Leadership Academy is a series of interactive sessions designed to provide insight into Town government and to develop future leaders through well informed and civically engaged residents. To be considered for the Spring 2018 session, please fill in the information requested below and return it by 12:00 Noon on Friday, February 23, 2018. For more information about the academy, contact the Town Manager s Office at 508-832-7720. Class size generally limited to 12 participants. Program may be cancelled if registration is low. Requirements for Participation: Must be a current resident of Auburn for at least one year. Must be 18 years of age by July 1, 2018. Must be a registered voter Consideration will be given to applicants who work in Auburn but do not live in Auburn. Must be able to pass a background check and willing to sign a liability waiver Name: Email Address: Mailing Address: Length of Time Living in Auburn: Occupation: Employer: Community/Civic Group Affiliations (if any): Home Phone: Alt. Phone:

Please tell us why you are interested in the Citizens Leadership Academy: How did you hear about the Citizens Leadership Academy? Class Dates: (All classes on Thursdays) March 22 nd 6:00 pm. to 8:30 PM Town Government and Finance Overview March 29 th 6:00 pm. to 8:30 PM Fire Rescue Department April 5 th 6:00 pm. to 8:30 PM Police Department April 12 th 6:00 pm. to 8:30 PM School Department April 19 th 6:00 pm. to 8:30 PM Information Technology, Communications, Emergency Management and Town Clerk April 26 th 6:00 pm. to 8:30 PM Department of Inspectional Services: Planning, Energy May 3 rd Management, Economic Development, Building/Code and Board of Health 6:00 pm. to 8:30 PM Department of Inspectional Services: Animal Control and May 10 th 6:00 pm. to 8:30 PM May 17 th 6:00 pm. to 8:30 PM May 24 th 6:00 pm. to 7:30 PM Trash/Recycling. Department of Public Works: Engineering, Sewer Department, Fleet Maintenance, Facility Management and Highway Department Department of Public Works: Parks & Cemetery, Golf Course and Recreation and Culture Public Services: Library and Cable Television Senior Center, Veterans Services and Graduation Classes will take place at various Town buildings throughout the Citizens Leadership Academy program. Check the schedule for locations of each session. Classes may be rescheduled at the request of departments or due to emergencies with advance notice provided to applicants. There will be site tours during some of the sessions. Please note that while all class locations are handicapped accessible, not all building tours are completely handicapped accessible as tours may include areas not open to the public. Town

Administration will notify applicants of handicap access and any other requirements prior to the site tour. Attendance at the majority of sessions is highly expected.* Are there any dates that you will not being to attend? If so, please list those dates. * We understand that family or emergency circumstances may require an absence however missing excessive classes may result in dismissal. Return this form by February 23, 2018 to: Julie A. Jacobson, Town Manager, 102 Central Street, Auburn, MA 01501. Electronic submittals welcome; please email to townmgr@town.auburn.ma.us. All selected participants will be notified no later than March 2 nd. Applications are being accepted for the Spring Session until February 23, 2018.

Town of Auburn Citizens Leadership Academy Course Evaluation Please check the answer that best reflects your feelings on the courses presented. This feedback will be helpful to Town Administration in developing future Citizen Leadership Academy programs. Thank you. 1. Do you feel that the presenters were well organized and professional? Yes No Some were not (specific if possible) 2. Do you feel that the presenters were knowledgeable in the subject areas? Yes No Some were not (specific if possible) 3. Do you feel that the sessions covered the material you expected? Yes No Some did not (specific if possible) 4. The presenters motivated the class to listen and to respond to the information being delivered. ( ) Strongly Agree ( ) Agree ( ) Disagree ( ) Strongly Disagree ( ) Unsure 5. Did you feel that the presentations covered too much information? Yes No Some did (specific if possible) 6. Do you feel that there should have been more classroom presentation and less interactive activities? Yes No Suggestions: 7. Did you feel that the interactive tours and activities were beneficial? Yes No

8. Do you feel that there should have been more interactive activities? Yes No Suggestions: 9. In terms of expectations, did the Leadership Academy; ( ) Exceed your expectations ( ) Meet your expectations ( ) Not live up to your expectations 10. Did you gain a better understanding of Town Government? Yes No 11. Is there something that you would have liked to have learned about but did not in this program? 12. Is there something that you could recommend that would improve the program? 13. What did you like the best about the program? 14. What is something that surprised you most about Town Government? 15. Did the time of the classes in the evenings work well? Yes No Suggestion 16. Would you recommend this program to a friend? Yes No Maybe

Town of Auburn, Massachusetts Julie A. Jacobson Town Manager May 29, 2018 Members of the Citizens Leadership Academy: Town Administration would like to sincerely thank you for participating in the inaugural Citizens Leadership Academy. We understand how much of a commitment these ten weeks have been and we truly appreciate your time and dedication. Our hope was to create a group of informed and passionate citizens to represent Auburn and hopefully serve on Boards and Committees in the future. Your participation and thoughtful comments and questions helped guide discussion and made this academy a success. As you know, this is the First Leadership Academy so we are eager to review all the evaluations and implement your suggestions for the next academy. Thank you for filling out the evaluation forms at graduation; if you still need to submit an evaluation you can email, mail or drop off the forms to the Town Manager s Office. Town Administration could not have asked for a more engaged class. Thank you for playing an active role to learn more about your local government; we hope that the Leadership Academy exceeded your expectations. You all made the first Citizen Leadership Academy a pleasure for everyone involved. Please do not hesitate to reach out to Town Administration for any questions or concerns you have moving forward. Again, thank you for your time and thoughtful participation. Warm Regards, 102 Central Street Auburn, MA 01501 Telephone (508) 832-7720 Fax (508) 832-6145 Web site: www.auburnguide.com

Congratulations to the graduates of the Town s first Citizens Leadership Academy! The ten-week program, held Thursdays from 6:00 PM to 8;30 PM, began March 22 nd and concluded May 24 th. The goal of the Citizens Leadership Academy is to inform and educate residents on the operations of Town government in order to provide a greater understanding of their local government and to stimulate future interest in serving on boards and commissions. Fifteen participants in the Academy learned about the operations, roles and responsibilities of each Town and School department, toured townowned buildings and participated in various interactive activities. The Town plans to run the Citizens Leadership Academy annually. Congratulations to the graduates of the inaugural Academy! Rambod Adelinia Kenneth Austin Heather Baker Mark Binnall Doreen Goodrich David Legg Chris McCoy Kimberley Moran David Saltz Joseph Shenette Steve Consilvio (Missing from photo) Linda Moulin (Missing from photo) Laura Richards (Missing from photo) Joseph Richards (Missing from photo) Sharlene Ryan (Missing from photo)