Participant Registration 2018 South Central Regional Training Conference

Participant Registration 2018 South Central Regional Training Conference Don t Gamble. Use Correctional Industries. Hosted By: Arkansas Correctional Industries Location: Hot Springs, Arkansas Date: August 23-26, 2018 For more information contact: Steve Strahan at 1-(870)-730-0393 or email at steve.strahan@arkansas.gov Lela Pennington at 1-(870)-730-0391 or email at lela.pennington@arkansas.gov

Dear NCIA Member, I am looking forward to a great 2018 South Central Regional NCIA Training Conference. Our hosts at Arkansas Correctional Industries (ACI) have done a wonderful job planning the conference. The location is within driving distance of member states and offers beautiful lake front views. Training topics will appeal to a wide variety of CI staff and offer many opportunities for input from all participants. ACI s preparation and hospitality throughout the conference will result in tremendous value for everyone attending. Networking with other CI professionals is one of the most effective ways to develop new product ideas, share best practices and inject energy into your organization. Early commitments from NCIA members, vendors and guest speakers promise to make this conference a valuable learning opportunity. I hope you will join us in Hot Springs! Sincerely, Jeremy Elder NCIA South Central Region Chair Deputy Director Industries, Cornhusker State Industries 800 Pioneers Blvd Lincoln, NE 68502

June 2018 Dear NCIA Member, We are delighted to be hosting the 2018 South Central Regional NCIA Training Conference. The conference will be held August 23-26, 2018 in Hot Springs, Arkansas. We here at Arkansas Correctional Industries are excited to host Don t Gamble. Use Correctional Industries, a groundbreaking training conference that will expand your industries horizons with new platforms and partnerships designed to help your organization remain successful during this ever-changing economic market. Hot Springs is known for many attractions like its naturally heated springs, bathhouses and Gangster Museum, which are all just a short walk from the Arlington Resort. Hot Springs is full of enriching history and activities that will make you want to come back, I assure you. You will find yourself getting caught up in the beautiful architecture, great shopping, and downtown nightlife. Rooms can be reserved at the Arlington Resort Hotel and Spa, minutes away from all the attractions, dining and shopping. The discounted rates are $91.37 for a single and $91.37 for a double room per night (taxes not included). Attendees are responsible for placing individual reservations. Reservations can be made by contacting the Arlington at 1-(501)-623-2243. Be sure to tell them you are with the 2018 South Central Regional NCIA Training Conference. (PROMO code: CAPONE) This will ensure you get the discounted rates we have been offered. Registration information is included in the packet. Please register no later than July 23, 2018. Sincerely, Richard Cooper Arkansas Correctional Industries Administrator 6841 W. 13 th Street Pine Bluff, AR 71602

THURSDAY, AUGUST 23 South Central Regional NCIA Training Conference Agenda AUGUST 23-26, 2018 1:00 p.m.-5:00 p.m. Vendor Booth Set Up- Location: Room A 3:00 p.m.-7:00 p.m. Registration-Location: Mezzanine 5:30 p.m.-12:00 a.m. Hospitality and Vendor Roundtable- Location: Crystal Ballroom 7:00 p.m.-8:30 p.m. Exhibit Hall Open- Location: Room A FRIDAY, AUGUST 24 7:30 a.m.-8:15 a.m. Prayer Breakfast w/ Dr. Dubs Byers- Location: Crystal Ballroom 8:30 a.m.-10:00 a.m. Opening Ceremonies & Keynote Speaker Wendy Kelley, Director of Arkansas Department of Correction Location: Crystal Ballroom 10:00 a.m. 11:00 a.m. Workshop 1: How Do We Become Better Suppliers? - Location: Magnolia Room Moderator: Bill Hartwick Dr. Larry Smith AEAA Lisa Woodall- Arkansas Dept. Human Services Phyllis Ritchey- Arkansas Dept. Finance/Administration 11:00 a.m. 1:00 p.m. Exhibit Hall Open-Location: Room A 12:00 p.m.-1:00 p.m. Lunch Buffet- Location: Crystal Ballroom 2:30 p.m.-4:00 p.m. Workshop 2A: How Do We Become Efficient Sales Teams? - Location: Magnolia Room Moderator: Justin Farris, Administrator from Oklahoma 2:30 p.m. 4:00 p.m. Workshop 2B: Administrator Training - Location: Cypress Moderator: J.D. Colbert, Retired Administrator from Oklahoma and Jerry Campbell Jeremy Elder-Deputy Director-Industries from Nebraska Michael Moore- Administrator from Louisiana Richard Cooper- Administrator from Arkansas

6:00 p.m.-10:00 p.m. A.C.I. Dinner-Basement 10:00 p.m.-12:00 a.m. Hospitality- Location: Parlor Suite (Room 223) SATURDAY AUGUST 25 TH 7:30 a.m.-8:30 a.m. Breakfast Buffet- Location: Crystal Ballroom 9:00 a.m.-10:30 a.m. Workshop 3: Principles of Effective Leadership - Location: Magnolia Room Moderator/Presenter: Steve Strahan- Assistant Administrator from Arkansas 10:45 a.m. 11:45 a.m. Workshop 4A: How Are We Integrating C.I. Workers in Reentry Training Tracks? - Location: Magnolia Room Moderator/Presenter: Nicole Smart- Reentry Coordinator from Arkansas 10:45 a.m.-11:45 a.m. Workshop 4B: Creating a Great Customer Service Division - Location: Cypress Moderator: Darin Pacher from Texas 10:45 a.m. 11:45 a.m. Workshop 4C: Vendor Relations - Location: Hickory Moderator: Lt. Cynthia Canezaro- Inmate Industries Lieutenant Beth Carlson- Nightingale Corp. Mick Mayer- Mayer Fabrics Phil Osborn- Sanmar Ryan Blaha-OEI Suni McClelland-Razor Chemical 12:00 p.m.-2:00 p.m. Exhibit Hall Open- Location: Room A 12:00 p.m.-1:30 p.m. Lunch- Location: Crystal Ballroom 2:00 p.m.-3:00 p.m. Workshop 5A: Vendor Relations - Location: Magnolia Room Moderator: Kansas Travis Keegan- Leggett and Platt Mark Ciavarella- Bay Products Brad Poston- Mid-States Supply Keefe Corp.

2:00 p.m.-3:00 p.m. Workshop 5B: Effects of Contraband on C.I. Productivity - Location: Cypress Moderator/Presenter: David Taylor- Assistant Administrator/Operations from Arkansas 3:30 p.m.-4:00 p.m. Regional Business Meeting- Location: Magnolia Room 4:15 p.m.-5:00 p.m. Workshop 6: State of Affairs in My State (per Administrators) - Location: Magnolia Room Moderator: Richard Cooper- Administrator from Arkansas Jeremy Elder- Deputy Director-Industries and Regional Chair from Nebraska Brad Jurgensen- Administrator from Kansas Michael Moore- Administrator from Louisiana Administrator from Missouri Justin Farris- Administrator from Oklahoma Bobby Lumpkin- Administrator from Texas Administrator from Mississippi 5:15 p.m.-5:45 p.m. Workshop 7: Where We Were to Where We Are - Location: Magnolia Room Moderators: Jerry Campbell, former Regional President and J.D. Colbert, Retired Administrator from Oklahoma 5:45 p.m. - 6:00 p.m. Jeremy Elder, Deputy Director-Industries and Regional President- South Central Regional Outlook-Location: Magnolia Room 7:00 p.m. Banquet and Closing Ceremonies- Location: Crystal Ballroom Jeremy Elder, Deputy Director-Industries and Regional Chair from Nebraska

WHILE YOU ARE HERE Comprised of eight bathhouses, these stately structures owned by the National Park Service were constructed between the years of 1892 and 1923. The Row, described as the grandest collection of bathhouses of [their] kind in the nation, along with the Grand Promenade was designated as a National Historic Landmark District in 1987. Check out these three unique vacation spots for Hot Springs: Take yourself back to the days of the 20 s, 30 s and 40 s when mineral water, gambling, bootlegging, and other extreme pleasures brought visitors from all over the world to Hot Springs, Arkansas. The Gangster Museum of America is a historic and entertaining account of how some of the most notorious criminals in America co-existed with the quaint population of this little valley town in the mountains of central Arkansas. The audiovisual experience of the seven galleries is in itself worth the price of admission. Play in the antique casino and hear the historian in the museum theater relate who, what, when and where stories that are fascinating, informative, and educational. Located in Hot Springs National Park, Arkansas, Oaklawn Racing & Gaming has been one of the premiere Thoroughbred racetracks in the country since 1904, best known as home of the $1 million Arkansas Derby. Today, Oaklawn also offers a full house of fun and excitement day and night, all year long. Transportation will be available to and from downtown venues at no additional cost to attendees and vendors. Please contact Bill Hartwick at 1-(870)-550-5162 to schedule your transportation.

2018 South Central Regional NCIA Training Conference Workshop Details Workshop 1: How Do We Become Better Suppliers? Friday 10:00 a.m.-11:00 a.m. Location: Magnolia Room Moderator: Bill Hartwick This open forum setting will provide input from some of our critical customers. They will give us important performance factors expected from Correctional Industries. This should be a great exchange of information. Typical shortcomings that we have with suppliers shall be discussed as well. The goal is to establish better solutions to issues our customers may have with us. What are the advantages our customer base realizes when they do business with C.I.? Workshop 2A: How Do We Become Efficient Sales Teams? Friday 2:30 p.m.-4:00 p.m. Location: Magnolia Room Moderator: Justin Farris, Administrator from Oklahoma Correctional Industries Discussion will be related to maximizing sales staff, proper utilization of opportunities to display products and spread the C.I. message. How are we best using appearances at conferences, conventions, speaking engagements at civic organizations, etc.? What are you doing to effectively use new electronic marketing tools? New sales techniques and mail outs? Workshop 2B: Administrator Training Friday 2:30 p.m.-4:00 p.m. Location: Cypress Moderator: J.D. Colbert, Retired Administrator from Oklahoma Correctional Industries and Jerry Campbell Former Regional President This discussion is designed for Administrators, Assistant Administrators, and Management Staff. Discussion will include training every Administrator should have, development of relationships with prison security staff, and operational staff within C.I. He will give us some insight on possible traps to avoid and implementation of ideas that were effective for CI during his career as C.I. Administrator. This workshop will include proper business plans and goal setting. Workshop 3: Principles of Effective Leadership Saturday 9:00 a.m.-10:30 a.m. Location: Magnolia Room Moderator: Steve Strahan, Assistant Administrator from Arkansas This discussion and training track is designed to be an interactive exchange of ideas about what effective leadership practices are as well as those to avoid in leadership roles. This is designed for C.I. but can be effective strategies to use in any leadership position. There will be a discussion of interaction between the leader and the C.I. staff, offender workers, and security administration at your prison. Somewhat entertaining ideas brought out from several professionally acclaimed sources. This class should reinforce sound leadership practices and principles for you as related to working in a prison setting.

Workshop 4A: How Are We Integrating C.I. Workers in Reentry Training Tracks? Saturday 10:45 a.m.-11:45 a.m. Location: Magnolia Room Moderator: Nicole Smart, Reentry Coordinator for ADC Nicole Smart, Reentry Coordinator for ADC will give ideas about how she is preparing our inmates for release opportunities. Workshop 4B: Creating a Great Customer Service Division Saturday 10:45a.m.-11:45 a.m. Location: Cypress Moderators: Darin Pacher from Texas Correctional Industries Darren will initiate the discussion on how to have the best customer service possible. He will address how to avoid pitfalls regarding delivery time, quality issues, price increases, and other issues our customer may have. How does dealing with issues in a designed, organized manner make your C.I. look good to our customer base? He will share processes that work in Texas and open the floor for discussion from other states. Workshop 4C: Vendor Relations Saturday 10:45 a.m.-11:45 a.m. Location: Hickory Moderator: Lt. Cynthia Canezaro, Inmate Industries Lieutenant A panel of nationally recognized C.I. suppliers will have an open discussion with C.I. staff on ways we can become more vendor friendly. This will help in the way we plan, organize, and market products we purchase from them. They will help us overcome obstacles in our supply chain. Workshop 5A: Vendor Relations Saturday 2:00 p.m.-3:00 p.m. Location: Magnolia Room Moderator: Kansas A panel of nationally recognized C.I. suppliers will have an open discussion with C.I. staff on ways we can become more vendor friendly. This will help in the way we plan, organize, and market products we purchase from them. They will help us overcome obstacles in our supply chain. Workshop 5B: Effect of Contraband on C.I. Productivity Saturday 2:00 p.m.-3:00 p.m. Location: Cypress Moderator: David Taylor, Assistant Administrator from Arkansas Correctional Industries Discussion Topics will include: how the introduction of contraband affects the safety of staff and offender workers, relationship issues caused with security by contraband policies, how much downtime happens due to shakedowns, searches, etc., overcoming loss of key staff and offender workers due to contraband issues, and how we aggressively address contraband issues.

Workshop 6: State of Affairs in Our Organizations Saturday 4:15 p.m.-5:00 p.m. Location: Magnolia Room Moderators: Richard Cooper, Administrator from Arkansas Administrators from each state will give some information on VICTORIES and issues in their organization. Very important to share solutions to problems you may be experiencing. Workshop 7: Where We Were to Where We Are Saturday 5:15 p.m.-5:45 p.m. Location: Magnolia Room Moderators: Jerry Campbell, former SCCIA President and J.D. Colbert, Retired Administrator from Oklahoma Correctional Industries These gentlemen will give some insight on where our regional organization started and where we are today. You don t know how to get where you are going unless you know where you started from.

2018 South Central Regional NCIA Training Conference Registration & Hotel Information Registration Deadline: July 23, 2018 Registrants can register online by following this link: http://members.nationalcia.org/event-2926358 Note: NCIA encourages all attendees to register online. If you are unable to register online and need to be invoiced, please contact NCIA at: memberservices@nationalcia.org. We understand that circumstances arise that may require you to cancel. To qualify for a refund in full, a written request must be submitted to Lela Pennington on or before August 1, 2018. After that date, a forty percent (40%) refund of conference fees will be provided. No refunds will be made after August 8, 2018. Host Hotel: The Arlington Resort Hotel and Spa 239 Central Avenue Hot Springs, Arkansas 71901 Reservations: 1-(501)-623-7771 Special Rates: $91.37 single/$91.37 double occupancy (price does not include taxes per night). All reservations must be guaranteed with the first night s room deposit, plus tax, via a major credit card. Individual cancellations must be received by 4:00 pm, 24 hours prior to arrival to avoid a charge of one night s room and tax. NOTE: There is a $10 upcharge for any additional person added to a room, so if there are two people staying in a room, it would be better to book a double instead of a single. Parking: $17.00 per day Participants should contact the hotel directly to book their reservations as South Central Regional NCIA Conference participants. Reservations must be made by 5 p.m. on July 23, 2018 in order to receive the discounted rate. After this date, rooms may not be available at the discounted rate, so please make your reservations early. Be sure to mention that you are with the 2018 South Central Regional NCIA Conference (PROMO code: CAPONE). All reservations must have been booked with a credit card or first night deposit.