North East NHS Leadership Recognition Awards 2016-2017 Wednesday 25 January 2017, The Biscuit Rooms, Newcastle
Message from Stephen Hart, National Director of Leadership Development, NHS Leadership Academy I d like to wish everyone who has been nominated for a regional NHS Leadership Recognition Award huge congratulations. Your achievement is testament to the outstanding leadership qualities that have inspired your colleagues and teams and it s a privilege to hear more about your continued commitment towards improving patient care. The NHS Leadership Academy aims to develop great leaders at all levels of the health system and the Recognition Awards give us a brilliant opportunity to celebrate colleagues at every level, in every organisation, who champion our beliefs and values, go the extra mile to motivate their peers and provide an excellent service for our patients. I d also like to thank everyone who nominated a colleague. In doing so, you ve helped us highlight some of the fantastic best practice across health and social care. Congratulations once again for standing out in what has been a very competitive process. Stephen Hart National Director of Leadership Development, NHS Leadership Academy
Welcome from Clive Spencer, Director, NHS North East Leadership Academy Welcome to the North East NHS Leadership Recognition Awards 2016-2017. We re proud to host these awards the fourth such event which showcase the immense talent and commitment of NHS leaders working in health and social care across our region. Whether an established leader, or at the start of their leadership journey, the awards finalists have all demonstrated a commitment to tacking the challenges facing today s NHS. They have gone the extra mile to make a positive difference to their peers, teams, organisations, and most importantly, to their patients and service users. On behalf of the NHS North East Leadership Academy team, I d like to congratulate everyone nominated for an award you should feel proud of your achievements. Since its inception, our team has offered NHS leaders like you access to development opportunities to help you deal with a changing landscape. Over and above skills development training, we take a holistic approach to develop the competency and wellbeing of a strong community of professional leaders. It s vital that we use the talent, skills and efforts of the entire healthcare system to transform and sustain the high quality, affordable services we aim to deliver for patients and service users. A regular conclusion from numerous reviews is that constant investment in leadership and organisational development is pivotal to achieve this ambition. Our excellent team of Academy staff plus our growing community of associates and partners have worked innovatively and effectively to increase the quality, quantity and range of services we offer. An increasing number of participants and alumni, along with requests for assistance, demonstrate that we deliver training in line with the interest and practice of our leadership communities. As always, thank you for your continued support. I hope you enjoy today s event and leave inspired to develop your leadership practice even further over the coming year. Clive Spencer Director, NHS North East Leadership Academy
Today s agenda 10:00 Arrival and registration 10:30 Welcome, agenda and introductions Clive Spencer 10:45 Session 1: Black Box Thinking/Bounce Matthew Syed 12:15 Lunch 13:00 Session 2: Alfie Joey, BBC Radio Presenter Alfie Joey 13:50 Session 3: Tim Rideout, Director of Commissioning Operations (NHS England Cumbria & the North East) Tim Rideout 14:30 Afternoon tea 14:45 The NHS Leadership Recognition Awards 2016-2017 Alfie Joey 16:15 Wrap-up Clive Spencer We have a full day planned so all sessions will start promptly. Share your leadership journey with us Share your photographs, thoughts and insights on today s event through social media using #NHSAwards Twitter: @Nelacademy Facebook: nelacademy
Today s guest speakers Matthew Syed Born in 1970 to a Pakistani father and Welsh mother, Matthew Syed attended a state school in Reading, leaving at the age of sixteen to focus on table tennis. He taught himself A Levels in the downtime after training, working his way through various text books, before applying to the University of London Examination Board to sit his papers in a small room near King s Cross along with students doing their re-sits. Having passed his A Levels, he was accepted by Balliol College, Oxford University to study for a degree in philosophy, politics and economics. He played in the Olympic Games in Barcelona towards the end of his first year at Balliol, and gained a prize-winning First Class degree four months after becoming the British table tennis number one in 1995. He is, perhaps unsurprisingly, a strong believer that sporting and academic excellence are not mutually exclusive. Indeed, he argues that developing the body and mind provides a powerful synergy a point well understood by the Ancient Greeks. Matthew was a co-founder and is a trustee of Greenhouse, a charity that empowers youngsters through sport. Greenhouse currently supports more than 10,000 young people on 31 full-time school programmes. He is also a member of the FA s High Performance Committee alongside Sir Dave Brailsford and Baroness Campbell, and an ambassador for the PiXL educational foundation. Tim Rideout Tim has more than 25 years of experience in senior management in the NHS and a sustained track record of health system leadership and management. He joined the NHS as a financial management trainee in 1989 and has since held a number of senior posts across the Midlands. These have included Director of Finance of South Humber Health Authority and North Lincolnshire PCT, and Chief Executive of West Lincolnshire PCT and Leicester City PCT. From 2010 to 2011 Tim led on the establishment of the NHS Commissioning Board, before leaving the NHS to undertake a number of regional and national freelance assignments. Alfie Joey Alfie Joey is a writer, comic, actor, impressionist, singer, presenter and cartoonist who has appeared everywhere from the Comedy Store to Coronation Street. He currently hosts the award winning BBC Newcastle breakfast radio show and is in demand as an event host and stand-up comedian. His comedy impressions appearance on Britain s Got Talent impressed the judges and audience alike and the YouTube clip had well over 1 million views. His stand up work has taken him all over the world with performances in Seoul, Shanghai, Dubai and Singapore.
Emerging Leader Finalists The Emerging Leader Award is for an individual in their first leadership role in a clinical or non-clinical setting, and who is demonstrates the desired qualities and behaviours of a great NHS leader. The award recognises those who demonstrate positive energy and a passion for delivering high quality services to improve patient care. Through early achievements and successes, they will have grown and developed their career to establish themselves as a leader of the future. Gary Wright, Head of Transformation North Tees and Hartlepool Morag Burton, Industry Operations Manager Clinical Research Network: North East and Cumbria Thomas Hurst, Ward Manager Tees Esk and Wear Valleys
Excellence in Patient Experience Finalists The winner of this award will have involved patients, the public and service users in the design and development of services. They ve had a noticeable impact on the way an organisation engages with patients and made a real difference. For this award, we look for highly effective leadership that captures and champions the views of patients and service users. Winners demonstrate change and/or improvement that has been achieved through actively capturing the patient voice to positively influence service delivery. Cara Mattok and Chris Layfield Youth Support Coordinators Newcastle Upon Tyne Hospitals Kay McAlinden, Macmillan Complex Case Manager & Alison McDonald, Macmillan Community Care Nurse Newcastle Upon Tyne Hospitals Oxford Terrace and Rawling Road Medical Group Practice Health Champions Oxford Terrace and Rawling Road Medical Group
Inclusive Leader Finalists The NHS Constitution states that the NHS belongs to us all and that nobody is excluded, discriminated against or left behind. In short, we strive to deliver a healthcare system in which everyone counts. We all have a responsibility to develop, embed and sustain inclusive cultures and practices within our work. This award acknowledges those who do this in innovative and outstanding ways, role modelling excellent inclusive leadership. It is for an individual or team who is dedicated to ensuring that equality and inclusion lie at the heart of their day to day work and in their belief and commitment to the NHS its constitution, values, structures, processes, behaviours and culture. Paediatric Sign-up to Safety Team (Emma Lim, Jo Mulholland, Matthew Thomas) Newcastle Upon Tyne Hospitals Jane Mulholland Director of Operations and Delivery NHS Newcastle Gateshead Clinical Commissioning Group Lisa Taylor Head of Service Offender Health Tees Esk and Wear Valleys
Inspirational Leader Finalists This award winner may work with an individual or team who places quality and people at the heart of everything they do. They innovative and value their partners while actively mentoring the next generation of health and social care leaders. They are tireless in changing the system for the benefit of all. Winners are role models who understand the importance of developing diverse talent. They are determined in their actions to achieve the objectives of their role. This award is for any member of staff who, through their embodiment of NHS values, inspires others to achieve great things. Mani Krishnan Consultant in Old Age and Liaison Psychiatry Tees Esk and Wear Valleys Sheinaz Stansfield Practice Manager Oxford Terrace and Rawling Road Medical Group Yvonne Ormston Chief Executive North East Ambulance Service
Leading and Developing People Finalists This award is for individual or team leads that empower you to stretch yourself. They share their knowledge or opportunities for learning and help you develop someone who believes in the potential within us all. For this award, we look for role models who create a positive impact in the development of those around them, through their leadership style and willingness to help others to be the best that they can. Sponsored by MiP Nadine Bleasby Chief Operating Officer NIHR Clinical Research Network North East and North Cumbria Toni Armstrong-Grey Nurse Practitioner/Department Manager Northumbria Healthcare Victoria Edmundson-Brown Pathway Manager Northumberland Tyne and Wear
Leading for Service Improvement and Innovation This award is for a team or individual which is an exemplar in leading a service improvement or innovation, which has seen a positive, sustainable change and impact on outcomes for staff, patients, service users, citizens and families. This work could be within an organisation, or across organisations/ sectors, demonstrating a real difference to our population, people, processes and patients. For this award we look for significant change or innovation that can demonstrate a positive impact, and that other organisations have taken on board, or might be interested in embedding. Sponsored by Aspire Development Alnwick Ward Clinical Team Northgate Hospital Northumberland Tyne and Wear Macmillan Integration of Cancer Care Programme Team South Tees Hospitals NHS Foundation Trust Petrina Smith, Head of Contracting and Maureen Gordon, Head of Clinical Care and Patient Safety North East Ambulance Service
Leading Systems Transformation Finalists Sustainability and Transformation Plans (STPs) provide us with a great opportunity to think more population health and preventative healthcare; to look at our health and social care system as a whole rather than a group of separate health care providers. The leadership skills required to do this place a much greater emphasis on the ability to work and lead across a healthcare system, building relationships with citizens and across communities, organisations and sectors, using innovation and improvement models to make the service better for patients. This award is for individuals or teams who demonstrate the essential qualities of leading change across systems, demonstrating effective systems leadership. Jenny Steel Executive GP Transformation NHS Darlington Clinical Commissioning Group Transformation and Organisation Development Team North Tees and Hartlepool
Patient Leader Finalists This award is for an individual or team that uses their experience and insight as a patient or service-user to influence and improve the NHS. They have a measurable impact on the availability and quality of services, and are a passionate and determined advocates for others. Sponsored by Innersummit Chris Shore Patient Reference Group Chair NHS Durham Dales, Easington and Sedgefield Clinical Commissioning Group Sandy Harvey Patient Research Ambassador Newcastle Upon Tyne Hospitals Shirley Williams Chair of Patient Action Group City Hospitals Sunderland NHS Foundation Trust Breast Cancer Care Group (Save Our Service)
Team Outstanding Achievement Finalists The winning team in this category will demonstrate a commitment to deliver excellence that has resulted in clinical improvements to health and social care services. This could include working across organisations and systems helping to demonstrate efficient and effective working by sharing knowledge, techniques and best practice to help ensure continuous development. We look for demonstrable change/improvement that was achieved through highly effective, sustainable and inclusive team working. Team working will have been vital to its success whether it was within an organisation, across organisations or across sectors. epma Project Team Gateshead Health Kaizen Promotion Office Team Tees Esk and Wear Valleys NHS Foundation Trust Opex Scanning Team NHS Business Services Authority Pathway of Care Team, Care Home Vanguard Programme Age UK, Alzheimer s Society, Care Home Staff, Health Education North East, Gateshead Council, Gateshead Older People s Assembly, Gateshead Health NHS Foundation Trust, Newcastle City Council, Northumbria University, Newcastle Upon Tyne Hospitals, Pharmicus, Primary Care Newcastle and Gateshead
Judging panel The awards process, from peer nomination to final judging, is robust and fair. The judging panel are all experts in their fields and were assembled from many health disciplines to ensure consistency. Sheinaz Stansfield Oxford Terrace and Rawling Road Medical Practice Gemma Handley County Durham and Darlington Sarah Lindman Northumbria Healthcare Michael Porter Northumbria Healthcare Ann Brown Northumbria Healthcare Miriam Davidson Darlington Council Donna Lathaen Northumbria Healthcare Brent Kilmurray Tees Esk and Wear Valleys Claire Maxwell Newcastle Hospitals Richard Cooper South Tyneside Hospital Dave Evans Northumbria Healthcare Dominic Slowie NHS England and Chair of the North East and Cumbria Learning Disability Network Guy Pilkington Newcastle Gateshead Clinical Commissioning Group Claire Cuthbertson NHS England North Kieran Conaty Involve North East Stephanie Smith City Hospitals Sunderland Alex Glover Health Education England North East Clive Spencer NHS North East Leadership Academy
Supporting your leadership journey The future of the NHS requires changes in the way leaders work, which is why it s important for all of us to invest in ourselves and spend time on our personal development. The NHS North East Leadership Academy aims to ensure you re ready for the future by providing tailored leadership development opportunities that are unavailable elsewhere in the NHS. We manage a wide range of events including workshops, formal programmes, seminars, master classes and high-profile guest speakers, in areas including: We all think we know how the system works and we very often don t. I think the big advantage of the systems leadership courses that NELA is running is that it gets us all onto the same page there is really good thinking from around the world that is now being brought into the North East. Clinical Leadership Programmes Coaching & Mentoring Graduate Management Training Scheme Leadership Skills National Leadership Programmes NHS Healthcare Leadership Model Organisation Development Systems Leadership Talent Management
Supporting your leadership journey We ll help you be the best you can be As a partnership organisation we aim to continuously develop leaders and managers to improve health services for patients and communities throughout the North East of England and Cumbria. Over the years in addition to regular skills workshops, seminars and master classes we ve increased our capacity to deliver more in-depth tailored development direct to our partners. Our team and associates are highly skilled practitioners who can support your organisation with bespoke projects and improvement activities. This includes diagnostics and development, organisational development and service improvement consultancy, in-house workshops and more. Get in touch I left my first coaching session in a different mind-set with clarity about what I could do in the following weeks. I have made more progress in the three weeks following my first coaching session than in the three months before. To learn more about how we can add value to your organisation please contact us on (0191) 372 8615 or email nelacademy@nelacademy.nhs.uk. The leaders and organisations taking advantage of our services through participating in events, programmes and other interventions are improving services across the health and social care system. If you d like to find out more or speak to someone who has already made a difference following one of our interventions, please contact us and we ll put you in touch. We re here to be flexible and responsive to your leadership development needs just tell us what you need and we ll provide or source it for you in the most effective way possible.
Contact Us www.nelacademy.nhs.uk (0191) 372 8615 nelacademy@nelacademy.nhs.uk Connect with us through Twitter, Facebook, Google+ and LinkedIn. NHS North East Leadership Academy Appleton House Lanchester Road Durham DH1 5XZ