Allied Health Rural Generalists Concepts and strategy for moving to national accreditation of training

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Allied Health Rural Generalists Concepts and strategy for moving to national accreditation of training Kylie Woolcock Kate Silk Policy Director Integration and Innovation Manager Australian Healthcare and Hospitals Association AHHA Independent peak membership body and advocate for the Australian healthcare system 1

6/03/2018 Today s agenda Session 1 Why we are here: the health care needs in rural and remote areas A workforce solution: Allied health rural generalists (AHRG) Developing an AHRG Pathway Education and training Session 2 Next steps for the AHRG education program accreditation system project AHRGP Accreditation Consultation Forum Introduction 4 2

Overview Overview of the rural health problem and a workforce solution: The Allied Health Rural Generalist Pathway (AHRGP). Brief History of the AHRGP Project. AHRGP: employing and training a rural generalist trainee. Evaluation, opportunities and challenges. Future Strategic Direction of the AHRGP. Conclusion Q&A. 5 Defining the Rural Health Problem Rural & remote Australians experience barriers to accessing services a consequence is poorer health outcomes. Rural & remote allied health workforce challenges include: Workforce mal distribution less per capita AHPs with remoteness. High workloads quality & safety challenges. Limited CPD opportunities for rural AHP workforce. Insufficient professional supervision and mentoring. Limited career progression. High staff turnover. 6 3

Identifying A Workforce Solution Greater focus on generalist skills and investment in allied health training (Mason Review, 2013). Relevant CPD for AHPs aligned to the needs of the community. Learnings from medicine: Develop a Pipeline approach with a structured workforce pathway. Integrate an employment model and training program. Build the profile of a rural generalist career. 7 Allied Health Rural Generalist Pathway Goal: Improve health outcomes for rural & remote communities through better allied health services that: Improve access to allied health services. Better meet the needs of rural consumers. Ensure greater service continuity through a more stable workforce. Provide efficient & effective services value for money. Deliver a positive patient experience. 8 4

What is a rural generalist in the allied health professions? Rural generalist: recognised skill set within a specific profession that reflects the rural context and service requirements. Rural generalists are: Not generic health professionals. Subject to the usual regulatory instruments of their particular profession, e.g. rural generalist podiatrist. Broad scope of clinical competency in own profession, plus areas of depth or special skills. 9 What is the Allied Health Rural Generalist Pathway? Pathway components: Rural generalist service models. Sustainable, fit for purpose rural generalist education programs. Employment & workforce structures support a pathway: From graduate to a proficient rural generalist. Extended scope and advanced practice where relevant. Education & Training Service Models Workforce & Employment 1 0 5

Rural generalist services Meet the broad range of healthcare needs of a rural/remote community: Wide breadth of conditions and across the age spectrum. Delivered in a variety of clinical settings (inpatient, ambulatory care, community). Include partnerships with urban services & other agencies to deliver care as close to home as possible. Incorporates rural generalist service strategies: Telehealth to address on the ground gaps in service provision. Delegation to support workers/assistants. Extended scope including skill sharing tasks with other professions. Partnerships and shared care, particularly for complex/low frequency presentations. 1 1 Rural generalist workforce Workforce design: skills & knowledge align to requirements of the service (reflecting community needs). Roles: rural generalist relates to scope and requirements, not to experience or depth of practice can be developing, proficient or extended scope. Workforce policy & employment structures: support development & progression of the rural generalist health professional. Rural Generalist is a continuum of development a pathway. 1 122 6

Workforce & employment structures Designated training positions with a formal training pathway. Explicit development supports provided by the organisation: Development plan that incorporates formal (university) rural generalist training. Development time & funding to undertake education program. Guaranteed supervision & support. Defined development requirements/responsibilities of the individual. Rural Generalist Training Positions trialed in QLD Health since 2014. See website for evaluation reports (2014 & 2015 16): https://www.health.qld.gov.au/ahwac/html/rural remote 13 Rural generalist education and training Prior to 2017, no formal rural generalist post graduate training programs for the allied health professions. Queensland Health 2015 16 funded the development of an Allied Health Rural Generalist Education Framework. Purpose: describe health system requirements of rural generalists (7 professions). Development: Phase 1: synthesis of source documents, consultation and preliminary framework. Phase 2: expert review. The Framework forms the basis of an education program and accreditation standards. See website for details: https://www.health.qld.gov.au/ahwac/html/rural remote 14 7

AHRG Education Framework Professions with clinical streams in Framework: nutrition & dietetics, occupational therapy, pharmacy, podiatry, physiotherapy, radiography, speech pathology 15 AHRG Education Framework Domain 1: Service Delivery Project management and leading change, Management skills, Evidence based decision making, Service development & planning, Quality improvement and clinical risk management, Education and supervision, Applied research in R&R contexts. Domain 2: Rural and remote services Health care systems and rural service models, Primary health care, Cultural competence, Community engagement, Telehealth, Delegation, Ethical practice, Extended scope including skill sharing, Partnerships and collaborative practice. 16 8

AHRG Education Framework Domain 3: Profession specific clinical skills Rural generalist clinical practice separate Domain 3 for each profession. Core practice and specific clinical focus areas. Domain 4: Service specific clinical skills Clinical skills that require implementation supporting systems / structures in the local service (service model redesign, clinical governance): Extended scope complex practice, and dual qualification. Generally linked to existing standards and training e.g. Sonography qualification for medical imaging, CDE for dietetics, endorsed prescriber training for podiatry. Extended scope Skill sharing (trans professional practice). 17 Rural Generalist Program James Cook University in partnership with QUT, and Qld Health. Develop, trial and evaluate 2017 19. Two Domains: Rural Generalist Service Delivery (professional skills). Rural Generalist Practice (clinical skills). Two articulated courses: Level 1 Rural Generalist Program: 12 six week modules, work integrated learning. Level 2 Graduate Diploma of Rural Generalist Practice. Evaluation: World Health Organisation Collaborating Centre for Nursing and Midwifery Education and Research (commissioned research project). 18 9

RG Training Stage Role Early career role (0 3 year). Support / Supervision Co located, profession specific supervisor. Education & Training Level 1 Rural Generalist Program. Intensive workplace support. 0.1 0.2 FTE allocated time. Rural Generalist Pathway: Stages RG Development Stage Role 2+ years experience. Greater independence in complex decisionmaking. Increasing clinical leadership. Support / Supervision Profession specific and inter professional, onsite or remote. Education & Training Level 2 Rural Generalist Program. Increasing individual responsibility. ~0.1 FTE allocated time. Rural Generalist Role Proficient Rural Generalist with clinical leadership in RG service. +/ extended scope. +/ complex practice. Support/Supervision Mentoring and leadership skills. Practice supervision (ext. scope). Supervise RG trainees. Education & Training Extended scope/complex practice training programs. Leadership and management. Education & research. Dual responsibility of individual and employer. 19 AHRG Training Position specifications Development explicit in role Graduate / Early career (AHRG Training Position) Defined development outputs & time (allocated time 0.1 0.2 FTE). Developing to Proficient Rural Generalist Structured but more flexibly applied, dual responsibility (allocated ~0.1 FTE). Development plan and program Supervision & support Rural generalist services Level 1 Rural Generalist Program and workplace based training. Co located (>0.5 FTE), profession specific supervision & interprofessional supports. Use and/or support development of rural generalist service delivery. Level 2 Rural Generalist Program and other formal training. Structured on or off site profession specific & inter professional supervision & support. Clinical leadership and development of rural generalist service models. 20 10

Development of the Pathway 21 Progressive development of the concept Five stages of development 2013 18: 1) Defined rural generalist. 2) Described Rural generalist service models. 3) Create and trial Rural generalist roles. 4) Develop and trial education program. 5) Develop accreditation standards. Education & Training Service Models Workforce & Employment 22 11

Rural generalist training sites Rural Generalist Training Positions medical imaging, nutrition and dietetics, occupational therapy, pharmacy, physiotherapy, podiatry, social work and speech pathology. Rural Generalist Development Positions occupational therapy, pharmacy, physiotherapy and psychology. 23 Rural generalist training sites: examples Sites implement the mandatory position specifications (training time & $, supervision etc) but health services can establish positions using their own HR/industrial structure and address their own workforce and service priorities Some examples: Queensland / NT: existing filled positions converted to RGT positions using central (DOH) funds for training fees (fee subsidy/scholarship). NSW: redesign of vacant positions to RGT positions plus supervisor WA: partnership between state health service, NGO, PHN 24 12

AHRG Education Accreditation System Project manager: AHHA. Project sponsor: QLD Health. AHHA will describe the project shortly. Purpose and importance to progressing the AHRG Pathway: Grow the rural generalist training providers nationally. Health services / commissioning agencies can clearly identify heath professionals with a rural generalist skills set and integrate this into employment/industrial and commissioning models. Recognise the rural generalist skill set and build the profile of rural generalists and rural generalist careers. 25 Opportunities Early career practitioners / students Education program and training positions. Health services: develop a career pathway, own grown workforce, highlight existing resources available and networks. Commissioning bodies, system managers and purchasers. Professional bodies. Education providers and support agencies (UDRH), accreditation standards, URDH role. 26 13

Challenges Continued awareness raising & development of concept & clarity of messaging. Securing national funding for the AHRGP. All resourcing is currently contributed to by state health services and in kind support. Existing funding for allied health training poorly configured for AHPs undertaking the RGP (scholarships don t cover the main primary care workforce in rural and remote; UDRH funding targets pre entry clinical education support). Organisations HR/ Industrial changes, culture changes, support for existing workforce. 27 Future Strategic Direction National (medical) rural generalist pathway. Heath services can use the rural generalist pathway to address their workforce sustainability challenges: Resources (information sheets, templates), Networking and Education program. A sustainable Allied Health Rural Generalist Pathway needs integration into: Industrial frameworks and role expectations, Profession specific development frameworks and Standards (curriculum) held by an accrediting body. 28 14

Conclusion Q&A 29 Further Information Services for Australian Rural & Remote Allied Health (national lead agency for AHRGP): www.sarrah.org.au/ahrgp. James Cook University: www.jcu.edu.au/rgp. Allied Health Professions Office of Queensland (Queensland Health): www.health.qld.gov.au/ahwac. 30 15

AHRG Education Program Accreditation System Kylie Woolcock Policy Director Australian Healthcare and Hospitals Association Overview What we have been commissioned to do Where we are at now What we already know What we don t know Your interest and input 16

Accreditation system for the allied health rural generalist training pathway This involves: Assessment, certification and monitoring of formal programs of post professional entry study (i.e. post registration or equivalent) that leads to a qualification in/related to rural generalist practice for the 7 professions This is NOT: Assessment and certification of individual health professionals to award / confer a qualification, title or other formal recognition of competency Credentialing of individual health professionals to meet employer/commissioner defined service capability requirements Does this fall under registration or professional regulation? No Changes to registration are not proposed for the professions regulated under NRAS Rural generalists will practise under the regulatory instruments relevant to the individual s specific allied health profession and the policies of their employer. 17

AHRG Education Accreditation System Project manager: AHHA. Project sponsor: QLD Health. AHHA will describe the project shortly. Purpose and importance to progressing the AHRG Pathway: Grow the rural generalist training providers nationally. Health services / commissioning agencies can clearly identify heath professionals with a rural generalist skills set and integrate this into employment/industrial and commissioning models. Recognise the rural generalist skill set and build the profile of rural generalists and rural generalist careers. 35 To develop an Accreditation System for education programs Accreditation System means a systematic, transparent, comprehensive, nationally recognised system of quality assurance that includes assessment, certification and monitoring and is implemented by an Accreditation Body, applying the Accreditation Standards and Accreditation Process. 18

Outputs Accreditation Standards Accreditation Process Accreditation Body Resources to facilitate and oversee its formation and implementation of its operations Note: implementation of the standards, process and body sits outside the scope of this project To be completed by 29 June 2018 Accreditation Typical goals identified in research: Protecting public safety, especially where there is the potential to cause harm Ensuring an acceptable level of quality among providers of services Stimulating ongoing improvements in quality, through such mechanisms as self assessment, external review, public reporting and enhanced standards Creating a mechanism between government and the programs it funds, providing more objective and less politicised performance measures Reducing variations in quality, particularly by eliminating or reducing risks and mandating improvements Facilitating portability between jurisdictions or institutions, guaranteeing a reliable level of performance Helping people make informed choices about services Lewis 2007 19

Accreditation Existing structures: Avoid duplication Look for opportunities to partner or leverage aligned interests or existing systems Looking at structures for entry level and post registration (or equivalent) education accreditation 20

Accreditation Standards Competency/capability framework Reference point in the accreditation standards (not embedded) Drawn from the comprehensive Education Framework Does not pursue practice outside existing regulatory instruments Builds on entry level competencies for 7 professions Accreditation standards Based on the existing cross profession template (ADC) Adapted to reflect relevant aspects of Education Framework Accreditation Body Solely responsible for the maintenance and regular review of the Accreditation Standards Be a new and independent entity but it can have strategic and/or operational links to one or more existing organisations to support effectiveness and efficiency Reflect contemporary corporate governance Have a robust and sustainable business model 21

Who might have an interest? How should they be involved both in governance and accreditation activity? Have you identified alignments or overlaps, reflecting opportunities for strategic or operational links? Stakeholders 22

Questions? 23

Thank you https://ahha.asn.au/allied health ruralgeneralist FAQs 24

Why these 7 professions? 1. When the education frameworks were being developed to define rural generalist capabilities, these 7 professions had rural generalist training positions and so the organisation needed to focus on them 2. These professions represent 7 of the 8 largest professions by workforce numbers in Queensland Health, and many other public health services Can/should other professions be included in the work? Yes Standards cover clinical (some of which is profession specific) and non clinical requirements. The non clinical standards will be inter professional Subsequent work by professional bodies, health services/sector or other groups may focus on the clinical/profession specific standards but this is likely to be a minority of the standards so ensuring the inter professional ones work for your profession is important 25

Why is an accreditation system required? Health service partners have identified the need for a benchmark, quality assurance Common understanding of capabilities and competencies For integrating qualification into industrial instruments, employment models and business/commissioning processes Inter professional focus Service development and cross cultural service delivery, rural and remote health context Not under the governance of a single profession Facilitate program development to health sector requirements 26