Contract Number DAAA-09-02-D-0007 LOGCAP III Examination Record EXAMINATION OVERVIEW Purpose: This Examination assesses the contractor s adherence to standards set forth in the base contract, the specified task order and all applicable incorporated references regarding Combined Direct Support/Organizational Maintenance Services. Scope: Theater-wide contract oversight of the LOGCAP III Contract. EXAMINATION INFORMATION T.O. Section(s): 9.2, 12.2 Combined Direct Task Order: 159 Task Order Revision: 25 Aug 2008 Support/Organizational Maintenance Contractor SOP section(s): 7M-1 Combined Direct Support/Organizational Maintenance Operations Examination Date: 21-Aug- DCMA QAR/COR: 1LT James A. Kenney DCMA Risk Rating: LOW 09 Site / Location: T1- Tallil Last Examination: 8-Jul-09 Contractor Risk Rating: LOW Service Examination Type: Initial Follow Up Scheduled COR Validation Contractor QA/QC: George Petit Contractor Supervisor: Dana Kleinman E-Mail: george.petit@kbr.com E-Mail: dana.kleinman@kbr.com Contractor Adjectival Performance Rating: Average Good Very Good Excellent Score 92 Follow-Up Examination Required: Yes No Out-brief with Contractor Supervisor: Yes No Corrective Measures Required: Yes No CAR issued: Yes No Observations -The Examination results/summary should include nature (i.e. locations, ID#, nomenclature) and number of assessment items that are traceable to an actual contract / SOW requirement(s): DCMA inspected the various shops and respective leadership and noted no discrepancies. Shops are well organized and provide services per the contract. Reviewed records; contractor completed 111 DS work orders in Communication/Electronic Support, Small Arms, Refrigeration Equipment and Automotive shops. Grand total MAC (Maintenance Allocation Charts) authorized 471.4 hours to complete work but contractor completed all work in only 329.7 hours, saving government dollars. Contractor also has a brigade meeting every 2n d and 4t h Wednesday of the month to discuss maintenance status. They also conduct a daily maintenance meeting to discuss all open work orders. Overall, the contractors have done an excellent job adapting to incoming units and ensuring quality work is provided. Deficiencies Identified: Corrective Action S/N EXAMINATION GUIDELINES DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 1 of 9
Select appropriate response for each requirement Examined YES = Requirement performed satisfactory. May comment when key observations are noted for PEB. NO = Requirement performed unsatisfactory. Comment should identify corrective action in-place or plan of action i.e. CAR. N/O = Performance of requirement not observed. Comment when adverse circumstances prevent verification of requirement. N/A = Requirement not applicable. Comment when contractor disputes validity of requirement. Note: The Observations Section (Examination Information Block) provides a summation of the overall Examination assessment. Shorthand: RVI = Records Visually Inspected; CAO = Corrective Action Observed; CAIP = Corrective Action In Place Select appropriate box for adjectival rating and enter numerical score within the associated range: Excellent (91-100): Performance is of the highest quality that could be achieved under the contract. There are no areas deficiencies or problems encountered during the evaluation period. Very Good (81-90): Performance is of high quality and approaching the best that could be performed by the contractor. Work completed greatly exceeds the average performance level. A few minor problems are experienced during the evaluation period without impacting the overall level of performance. Good (71-80): Contractor exceeds some contract requirements in a manner demonstrating commitment to the program. Work is completed much better than the minimum required performance. Areas of deficiency and minor problems are more than off-set by areas of good performance. Average (0-70: Contractor s performance is the minimum required level to meet needs. Areas of good performance are offset by deficiencies and problems, which reduces performance to a level that is minimally acceptable under the contract. SPECIAL INSTRUCTIONS Be familiar with all References as they relate to this examination before proceeding Always use good safety practices Use appropriate PPE Ensure all gages/equipment are calibrated as necessary Ensure all personnel are trained as necessary Ensure the contractor use process control procedures i.e. Standard Operating Procedures (SOP) Ensure the contractor established a written inspection system covering this service Use zero based sampling plan for all examinations (If necessary) o Use MSOW for Lot sizes o Use an AQL 1.0 o You can use records checks in lieu of actual inspection for up to ½ of the sample size REFERENCES DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 2 of 9
1. Direct Support (DS). Does the contractor provide operational control of the Direct Support (DS) Maintenance in accordance with applicable technical manuals and equipment Maintenance Allocation Charts (MAC)? (TO159, Para 9.2.1) 2. Marine Expeditionary Forces (MEF) ONLY Does the contractor augment units in the performance of direct support level services and back up organizational maintenance support on all tactical vehicles in accordance with current USMC policies, procedures, and standards? (TO159, Para 12.2.2) 3. MEF ONLY Is the composition of the tactical vehicle team in accordance with REFERENCE 2.70? (TO159, Para 12.2.2) 4. Are MST s deployed to locations where the contractor s operations are established? Note: MST s are fixed operations and do not conduct recovery operations. (TO159, Para 9.2.1.2) All incoming work orders are managed based on the expected man hours. All ECDs given are based on the MAC and general experience. This is validated by daily observation and influence over operations. Open 12 hours, 0600-1830 daily. DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 3 of 9
5. Under the Organizational Maintenance Teams combined concept, does the contractor augment the Government s capability in the performance of scheduled and unscheduled services in accordance with current Army policies, procedures and standards? (Reference Government recommended staffing levels in accordance with Table M.9.2.2, see Appendix M). (TO159, Para 9.2.2) Organizational Maintenance Service Capability Site # Teams Personnel/Team A1 Anaconda 2 25 B1 Al Asad 2 25 B6 Al Taqaddum 1 25 C1 Speicher 2 25 C7 Warrior 1 25 F2 - Liberty 2 25 H2 Diamond 1 25 Back H3 Q West 1 25 T1 Adder 1 25 TABLE M.9.2.2. 109 total employees 55 expats (US) 36 SWs (Kulak-Indian) 18 Foreign Nationals 6. Does the team provide support on an area basis to all operating units within the base camp and to units maneuvering through the area in coordination with the Corps Support Battalion (CSB) and or Support Operations (SPO) Officers? This DS facility augments the 54 6t h Maintenance Company mission in that it provides non-divisional support to all units not supported otherwise. Note: The government will provide all required special tools, equipment and repair parts needed to perform scheduled organizational maintenance services. (TO159, Para 9.2.2) 7. Under Direct Support (DS) Maintenance, does the contractor provide capability equivalent to a non-divisional level Maintenance Company depending on the type of units serviced at each site listed above (Table M.9.2.2)? (TO159, Para 9.2.2.1) DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 4 of 9
8. Is the Modified Work Order (MWO) applied during normal, routine maintenance operations? Note: If an MWO application from Corps Support Battalion (CSB) SPO requires specific training, the training will be provided by the Government. (TO159, Para 9.2.3) 9. If the SPO/Government determines the MWO to be critical, Is there recorded evidence the contractor adjusts maintenance operations and prioritize according to the specifics set forth in the MWO directive? All MWOs are handled by our MWO shop. All armament MWOs are handled by the armament shop. Daily observations ensure that this section's duties are performed to support both local and transient units. MWOs are electrical accessories, lights on HMMWVs, ASVs and HETs (TO159, Para 9.2.3, 12.2.2, 12.2.3) 10. Is there recorded evidence the contractor provides an updated status on the MWO to the SPO, as required? (TO159, Para 9.2.3) 11. Is there recorded evidence the contractor accepts jobs and orders Class IX repair parts in the automated logistics system within 48 hours of acceptance? (TO159, Table 9.2.11) 12. Does the contractor provide customers with document numbers and status of parts on order when requested? (TO159, Table 9.2.11) 13. Equipment Maintenance. Does the contractor maintain (augment MEF) the military engineer equipment by providing up to and including DS level 30 repairs to include, but not limited to: Dozers, ACE, FLU-419 (SEE), Graders, Scrapers and Power Generation Systems? (TO159, Para 9.2.4, 12.2.4) 14. Communication/Electronic Support. Does the contractor provide (augment MEF) up to and including DS level support to include but not limited to STU/STE phones, MSE, MSRT, SINCGARS, handheld radios, power supplies, and ANCDs? All statuses are provided to the COR who disseminates the information to the military. The DS management and Shop Office produce an "A to 1" maintenance status tracker. This maintenance report status provides all work order times between initial inspection to a work order's parts ordered. Contractors conduct a brigade meeting every 2n d and 4t h Wednesdays of the month to discuss maintenance statuses. They also conduct daily maintenance meetings to discuss all open work orders. Reviewed records for the reviewing period; section performed 23 repairs for the reviewing period. Total MAC hours allocated for the work was 36.3 hours. but the contractor completed the work in 30.7 hours. (TO159, Para 9.2.5, 12.2.5) DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 5 of 9
15. Does the Contractor ensure that all personnel repairing SINCGARs radios and ANCDs possess and maintain a current DoD Secret Security Clearance? All personnel utilized by KBR for the C&E shop posses a current Secret Security Clearance. Inspected 2 contractors' JPASs, and both were current and valid. (Basic Contract, Attachment 001, Para 1.7, TO 159, Para 9.2.5, 12.2.5) 16. Small Arms. Does the contractor provide, operate, maintain, and conduct (augment MEF) up to and including DS level 30 small arms maintenance, to include 60 and 81mm mortars (MEF includes small caliber & crew served weapons up through & including MK-19)? Reviewed records for the reviewing period; There were 53 work orders completed. The total MAC hours allocated for the work was 172.6 hours, but the contractor completed the work in 111 hours. Note: Small arms repairs will be limited to US, Coalition, and accredited private security contractors, in support of the US Army. Repairs on non standard weapons will be on a limited basis, based on availability of repair parts and at the discretion of the Support Plans Officer (SPO) or senior military member in charge. (TO159, Para 9.2.6, 12.2.6) 17. In addition, are the above services only provided based on the following criteria: Letter of Accreditation by the supported Commander Assumption of Command orders DA Form 1687 (Notice of Delegation of Authority-Receipt for Supplies) Individuals conducting transactions have a valid CAC card Unit Affiliation of the Commander IAW AR 700-137 IAW AMC PAM 700-30 (TO159, Para 9.2.6.1) 18. Welding/Machine Work. Does the contractor provide and operate (augment MEF) welding and machine maintenance services and equipment by providing up to and including DS level 30 services for welding, fabrication and machine work support services? Only repairs weapons for US and coalition military. Don't need license because we don t repair weapons for subcontractors, KBR or other agents. T1 has a fully operations shop, however electrical power is currently unavailable. It has been down for 36 days and there is no estimated time of return. This is a scheduled outage. Although they have electrical problems, the shop was able to complete 9 jobs during the reviewing period by utilizing a contact truck. This work was completed in 30 hours. (There are no MAC hours allocated for these jobs.) (TO159, Para 9.2.7, 12.2.7) DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 6 of 9
19. Refrigeration Equipment. Does the contractor provide (augment MEF) up to and including DS level 30 maintenance services and repairs including but not limited to: Commercial Environmental Control Units (ECUs), Government owned Refrigerator Van Units, all tactical wheeled vehicles and ancillary equipment with Add on Armor (AOA), Air Conditioner Units and ISU-96 Reefers? Reviewed records for the reviewing period; contractor completed 29 work orders. 200.7 hours were allocated per the MAC, however the work was completed in 132.5 hours. (TO159, Para 9.2.8, 12.2.8) 20. Is the refrigeration equipment either retrograded to a supporting DS maintenance location or through the dispatching of a mobile DS repair team as determined by the ESC Support Operations Officer? Equiped to provide mibile maintenance in the base only. Note: Coordination for transportation will be done by the Supported Unit. (TO159, Para 9.2.8.1) 21. Fuel and Electrical. Does the contractor provide (augment MEF) up to and including DS level 30 maintenance and repairs, for fuel and electrical systems to include starters and vehicle generators? (TO159, Para 9.2.9, 12.2.9) 22. Ballistic Armor (MWO Team): Does the Contractor provide up to and including DS level 30 maintenance, installation and repair for Ballistic Armor? LOTD issued to stand down on repair of starters and vehicle generators because 54 2n d SMC brought their own F&E section. However, 54 6t h Maintenance Company has assumed 54 2n d SMC's mission and did not bring an F&E section. Reviewed records for the reviewing period; contractor completed 5 work orders in 25 hours. (There are no MAC hours allocated for these jobs.) All ballistic armor MWOs are conducted by Tallil's FRAG 5 site. Note: Ballistic Armor kit installation teams/mechanics shall utilize Government provided tools to install new or replace damaged AOA components on Light, Medium and Heavy equipment. When required, the Government will provide training to perform this function. (TO159, Para 9.2.10) 23. Does the contractor provide Maintenance Support Teams (MST), to install Ballistic Armor kits? (TO159, Para 9.2.10) DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 7 of 9
24. Automotive: Does the contractor provide up to and including DS level 30 maintenance and repair for tactical wheeled vehicles to include, but not limited to, HMMWV, 5 Tons (M900 series, Family of Medium Tactical Vehicles (FMTV) series), HEMMT, HET, PLS, Fuel Tankers, ASV, LAV, and MRAP? (TO159, Para 9.2.11) 25. LOG BASE SEITZ ONLY: Tracked Vehicles: (M1, M2/3, M113 Family, AAVP7, AAV): Does the contractor provide mobile maintenance support available 12 hours per day, 7 days per week to conduct EAD direct support level maintenance and backup organizational maintenance support as dispatched by the Sustainment Command (ESC)? Note: When not deployed, the contractor shall support ongoing maintenance of tracked vehicles by the Government at Log Base Seitz. (TO159, Para 9.2.12) 26. MEF ONLY Does the contractor augment units in the performance of direct support level services and back up organizational maintenance support on all tracked vehicles in accordance with current USMC policies, procedures, and standards? (TO159, Para 12.2.3) 27. MEF ONLY Is the composition of the tracked vehicle team in accordance with requirements detailed by MEF? (TO159, Para 12.2.3) 28. Do supervisors ensure that PPE is worn in the work area? Reviewed records for the reviewing period; contractor completed 6 work orders. 61.8 hours were allocated per the MAC, however the work was completed in 55.5 hours. 29. Are there first aid kits, burn kit, and emergency eyewash located in the work area? Spot checked 5 eye wash stations, 4 first aid kits and 5 burn kits. All were FMC. DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 8 of 9
30. Does the supervisor always emphasize and enforce fire control and prevention procedures? 31. Are the fire extinguishers placed where personnel can easily and quickly get to them? Spot checked 7 fire extinguishers. All were FMC. 32. Are all personnel trained in basic fire fighting procedures and use of fire extinguishers? 33. Are all fire extinguishers regularly inspected to ensure they are adequately charged? Spot checked 7 fire extinguishers. All were FMC. 34. Are all vehicles entering the facility required to comply with applicable safety standards? DCMA Examination Record Revision Date: 15 January 2009 Rev. 0 Page 9 of 9