Alternative Clinical Experiences to Promote Cultural Competence in FNP Students

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Alternative Clinical Experiences to Promote Cultural Competence in FNP Students Jeane F. Richards, EdD, MN, RN Michelle Edmonds, PhD, FNP-BC School of Nursing Brooks Rehabilitation College of Health Sciences Jacksonville University

Review of Literature Cultural competent care as a requirement (AACN, 2011; ANA 1991; The Joint Commission, 2010) Practicing RNs report cultural competence knowledge, but are often unable to incorporate this information into practice (Cioffi, 2006; Edmonds & Richards, 2014; Richardson et al., 2009; Starr & Wallace, 2009) Higher levels of education correlate with increased cultural competence (Mareno & Hart, 2014; Schim et al., 2005, 2006; Starr & Wallace, 2009) Cultural training increases levels of cultural competence (Brathwaite, 2005; Brathwaite & Majumdar, 2006) Immersion with vulnerable groups improves cultural competency (Campbell-Heider et al., 2006)

Purpose of the Study The purpose of this study is to determine the effects of participating in seminars and alternative cultural experiences on nurse practitioner student levels and perceptions of cultural competence. This builds on previous a qualitative study conducted by Drs. Edmonds and Richards regarding cultural competence development in practicing RNs.

Research Questions Does participating in alternative seminars and clinical experiences focused on cultural awareness, knowledge, skill, and exposure increase FNP student s levels of cultural competence? How do FNP students integrate culturally competent practice as a consequence of participating in alternative seminars and clinical experiences focused on culturally competent care? What are the perceived benefits of FNP students participating in alternative seminars and clinical experiences focused on culturally competent care?

Method Mixed-method Scholarship of Teaching and Learning (SoTL) project Pre-test/Post-test design using Campinha-Bacote s Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals-Revised (IAPCC-R ) Focus Group Interview IRB obtained from University Students used a pseudoname on pre-test/post-test IAPCC-R Inclusion criteria: RN enrolled in NUR 501 for Fall 2015 who volunteer for an alternative clinical experience with culturally diverse populations and 9 hours of additional seminars.

Method Volunteers from family nurse practitioner physical assessment course N=7 Participated in clinical rotations in which clients would be culturally diverse: free/low income, specific ethnicities, walk-in care Encounters Attended 3 workshops focused on developing cultural skills Knowledge & Skills

Campinha-Bacote s Process of Cultural Competence in the Delivery of Healthcare Services (2002,2010) www.transculturalcare.net/cultural_competence_model.htm Awareness Self-examining one s own biases toward other cultures; exploration of one s own cultural and professional background; being aware of racism and other isms in healthcare delivery Skill Conducting a cultural assessment of relevant cultural data; conducting a culturally-based physical assessment Knowledge Seeking and obtaining a sound educational base on culturally diverse groups Encounter* Encouragement of engaging face-to-face encounters with clients from culturally-diverse backgrounds to modify existing beliefs and prevent possible stereotyping Pivotal construct that provides energy source and foundation for one s journey toward cultural competence Desire Motivation to want to engage in the process of cultural competence rather than have to

Level of Cultural Competence IAPPC-R 25-item Likert scale Cultural Incompetence Cultural Awareness Cultural Competence Cultural Proficient Results: Pretest: M=67.143 (Cultural Awareness) all participants Posttest: M=80.857 (Cultural Competence) all participants

Focus Group Themes Recognizing Culture and Cultural Competence: Knowing Thyself, Developing Tolerance, Encompassing All of Life Negotiating Cultural Competence: Overcoming Barriers to Achieve Benefits Moving Toward Cultural Competence: Developing, Practicing, Engaging

Recognizing Culture and Cultural Competence: Knowing Thyself, Developing Tolerance, Encompassing All of Life Cultural competence as awareness of differences and accepting being OK with it and looking beyond Accept differences & respect viewpoints Competence does not imply expertise, but having knowledge that differences exist; cannot know it all Acknowledging that other providers are less culturally aware Culture is all encompassing; a way of life that touches everything

Negotiating Cultural Competence: Overcoming Barriers to Achieve Benefits Barriers Benefits Language* Better patient outcomes Lack of knowledge Patient satisfaction Family/Low socioeconomic status Nursing care was facilitated; easier Specific requests for like-genders to provide care Lack of time Increased patient understanding of their condition (Health Literacy) Hospital may benefit financially Practitioner Society

Moving Toward Cultural Competence: Developing, Practicing, Engaging Cultural competence is at the core of nursing knowledge Culture Practice Identified culture beyond ethnicity & included workplace culture Nursing required respect & empathy for all persons If nursing care is considered good, it must be culturally competent Internal conflict for RNs when culturally competent care is not provided

Moving Toward Cultural Competence: Developing, Practicing, Engaging Patient safety depends on cultural competence of practitioner Culture Practice Plan of care must align with culture of client Plan of care needs to adapt to client needs Takes time/effort on the part of the nurse to accommodate a client s culture

Moving Toward Cultural Competence: Developing, Practicing, Engaging Providing culturally appropriate resources Culture Practice Awareness of community resources Assist with access to healthcare Engage with client and others within community Vital to establishing trust/rapport in nurseclient relationship

Implications for Nursing Nursing Education Facilitate opportunities for students to examine their own cultural beliefs and values Include encounters with vulnerable patient populations through clinical learning experiences Formal education within curricula to apply theory to practice Nursing Practice Mandatory formal education and continuing educational opportunities for nurses on the topic of cultural competence are needed Multiple encounters with diverse patient populations are needed to promote confidence and competence

Contact Information Michelle Edmonds medmond@ju.edu Jeane Richards jrichar@ju.edu Thank You!