Deliver Gold Standard Bereavement Care

Deliver Gold Standard Bereavement Care Resolve Through Sharing (RTS) Bereavement Training will help you ACQUIRE the unique skill set needed to provide excellence in bereavement care LEARN evidence-based best practices in bereavement care GAIN in-depth understanding of the long-term impact of dying and death Gundersen Health System, La Crosse, WI August 6 8, 2018

Resolve Through Sharing Bereavement Training: Perinatal Death August 6 7, 2018 Training focus This course focuses on death through miscarriage, ectopic pregnancy, stillbirth, and newborn death. Purpose The purpose of this training is to provide participants with a rich educational experience that enhances their knowledge, level of skill, and personal awareness while providing care to families whose baby dies. A baby dies... This comprehensive, evidence-based, and person-centered training and the RTS Model of bereavement care support the Triple Aim and ACO requirements for consistent delivery of quality patient care. You ll learn ways to incorporate RTS concepts into everyday practice that care teams and leadership will find invaluable. This course is recommended to prepare for the Hospice and Palliative Credentialing Center s Perinatal Loss Care Certification Exam. Return on Investment Incomparable value of providing the best care possible Improved staff confidence and competence Staff retention (reduced burn out) Patient satisfaction and loyalty Increase in charitable gifts Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death will: Enhance your understanding of perinatal death and its effect on parents and family members Emphasize the role of relationship and ritual Provide you with the latest evidence-based information about perinatal bereavement care Help you understand what normal grief looks like and how individuals grieve differently Address effective self-care and care for other caregivers Provide you with the opportunity to network with others in the field Objectives Discuss the role of interprofessional teams in caring for bereaved parents and families List three theoretical frameworks that promote understanding of perinatal death Define being in relationship Describe how to offer options to families Describe two examples of how caregivers can use ritual when a baby dies List two spiritual tasks Provide two examples of honoring relationship between parent and child Identify strategies to incorporate RTS standards for bereavement care into clinical practice Discuss the role of keepsakes for a family s grief Describe elements of a follow-up phone call List three self-care strategies for caregivers Who should attend? Nurses and Techs in Labor & Delivery, Post and Ante Partum, Emergency Room, Same-Day Surgery, Neonatal Intensive Care, Public Health Midwives and Doulas Chaplains Social Workers Child Life Specialists Genetic Counselors Ultrasonographers Physicians (OB/Family Medicine/ Fertility Specialists) Emergency Medical Services 2 Continuing Education: See page 7 for complete information on continuing education credit.

La Crosse, WI SPACE IS LIMITED! REGISTER TODAY at www.resolvethroughsharing.org Agenda RTS Training Agenda Perinatal Death Day 1 7:30 a.m. Sign in 8 a.m. Getting acquainted and setting the stage Introduction to relationship in perinatal bereavement care Using theoretical frameworks to understand relationship Working with bereaved families using Guided Participation Building and maintaining relationship Relationship in practice: Giving care (miscarriage) Lunch Relationship in practice: Giving care (ectopic, stillbirth, newborn death) Keepsakes and photography Summary of Day 1 and preparation for Day 2 Family panel 4:30 p.m. Adjourn RTS Training Agenda Perinatal Death Day 2 7:30 a.m. Sign in 8 a.m. Reflections on Day 1 Relationship through spiritual care and ritual Maintaining relationship with others (other parent, grandparents, children) Perinatal palliative care The central role of hope in decision making Respectful disposition, memorial, and funeral options Interconceptual care Transferring relationship and ongoing support Lunch Policies and standard operating procedures Moral distress and healthcare professionals grief Relationship-based care as a foundation for caring for yourself and your work group Ritual and wrap-up 3:30 p.m. Adjourn Pre-requirement Online modules must be completed prior to attending the classroom segment of the training (cost included in registration fee). Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation email. 3

Resolve Through Sharing (RTS) Bereavement Training: Adult Death August 6 7, 2018 Training focus Adult death, including serious illness, complex medical conditions, trauma, unexplained, & stigmatizing death Purpose NEW Curriculum A patient dies... Are you interested in providing the best patient-centered, familyoriented care possible to dying patients and their families? Our relationship-based approach to adult bereavement care will help you do that. Research shows that death is the most anxiety-producing situation that nurses face. Of those surveyed, over 95% of participants are more comfortable caring for bereaved families after attending RTS bereavement training. Participants will learn techniques to help reduce Burn out Death anxiety Compassion fatigue To provide a rich educational experience that enhances participants knowledge, skill, and personal awareness when caring for dying adults and their families. Topics include Impact of sudden, traumatic, and stigmatizing death on family and friends, including family presence during CPR and early viewing of the body Palliative care, hospice, and advance care planning Spirituality, rituals, keepsakes, and photos Follow-up Care for the caregiver Objectives Discuss the role of interprofessional teams in caring for bereaved families List three theoretical frameworks that promote understanding of bereavement associated with adult death Define being in relationship Describe two relationship-based communication strategies used with bereaved families Discuss the link between sudden, traumatic, and stigmatizing death and prolonged grief List three spiritual needs of the dying Contract and compare aspects of palliative care and hospice care Describe elements of a follow-up phone call List three self-care strategies for caregivers Who should attend? Nurses and Techs in Intensive Care, Emergency Room, Oncology, Public Health Department, Office/Clinic, Palliative Care & Hospice Physicians Chaplains Social Workers Child Life Specialists Genetic Counselors Emergency Medical Services Those caring for active military and/or veterans Join the 50,000+ healthcare interprofessionals worldwide who have attended RTS bereavement training. 4 Continuing Education: See page 7 for complete information on continuing education credit.

La Crosse, WI SPACE IS LIMITED REGISTER TODAY at www.resolvethroughsharing.org Agenda RTS Training Agenda Adult Death Day 1 7:30 8:00 a.m. Sign in 8 a.m. 12:00 p.m. Getting acquainted and setting the stage Introduction to relationship in adult death Using theoretical frameworks to understand relationship Working with bereaved families using Guided Participation Communicating strategies 12:00 1:00 p.m. Lunch 1:00 3:30 p.m. Sudden, traumatic, and stigmatizing death Family presence during CPR and viewing the body Wartime death and bereavement Summary of Day 1 and preparation for Day 2 3:45 4:30 p.m. Family panel RTS Training Agenda Adult Death Day 2 7:30 8:00 a.m. Sign in 8 a.m. 12:00 p.m. Reflection on Day 1 End-of-life care, including palliative and hospice care Reducing barriers in end-of-life discussions Adult advance care planning Spiritual care and the role of hope Honoring relationship through ritual Creating memories through keepsakes and photography Loss, grief, and growth 12:00 1:00 p.m. Lunch 1:00 3:30 p.m. Follow-up after death Relationship-based care as a foundation for caring for yourself Pre-requirement Online modules must be completed prior to attending the classroom segment of the training (cost included in registration fee). Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation email. 5

Resolve Through Sharing Coordinator Training (train-the-trainer) August 8, 2018 In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish and maintain an interprofessional, bestpractice bereavement standard of care in your organization. Pre-requirement RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Adult Death Attendees are also required to view a one-hour video and complete a short study guide. A link for accessing the video and study guide will be provided in your registration confirmation email. Purpose The purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and pediatric, or pediatric and adult bereavement program. Topics covered Guiding change Creating a standard of care Teaching and presenting Developing your leadership style Assuring quality outcomes Who should attend? Anyone who has completed an RTS Bereavement Training and would like to: Develop and coordinate a bereavement program in their organization Expand and enhance an existing bereavement program in their organization Teach RTS in their organization Agenda 8 a.m. Introductions Defining your role Goals for the day Section 1 2 Hour House Study Guide discussion Diffusion of innovation Defining your project Guiding change 12:00 p.m. Lunch Section 2 Teaching and presenting Learning styles inventory Adult learners P-O-P Implementing education Developing your leadership style 3:30 Closing video and ritual Systems thinking Creating a standard of care Developing a bereavement committee Plan the plan Keeping your program VITAL Surveys and evaluations Assuring quality outcomes Creating a functional work environment 6 Already attended RTS Coordinator Training? Audit the course to refresh the knowledge and skills you learned from previously attending and benefit from recently made enhancements. Network and develop a support system with those who share your passion and role in other healthcare organizations. For audit pricing, see page 9.

La Crosse, WI SPACE IS LIMITED! REGISTER at www.resolvethroughsharing.org About the Faculty full bios available at ResolveThroughSharing.org Rev. Dr. Mark Hart, MDiv, BCC, ACPE Supervisor Director of Clinical Pastoral Education Division of Mission and Ministry Baptist Health System, San Antonio, Texas Gina L. Jones, RN, CPLC Coordinator Bereavement and Supportive Care Services, NICU Children s Memorial Hermann Hospital, Houston, TX Darryl Owens, MDiv., BCC, CT, CPLC Women Services Chaplain and Bereavement Counselor Department of Pastoral Care, UNC Hospital, Chapel Hill, North Carolina Marie Walter, MS, RN, C-EFM, CPLC Lead Educator, Resolve Through Sharing, Clinical Nurse Specialist, Labor and Delivery Gundersen Health System La Crosse, WI Education Credit Nursing contact hours Gundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Resolve Through Sharing Bereavement Training: Perinatal Death provides 12.75 contact hours. Resolve Through Sharing Bereavement Training: Adult Death provides 12.75 contact hours. Resolve Through Sharing Coordinator Training provides 7 contact hours. The three online modules provide 1 contact hour each. California Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, for 12.75 contact hours for Resolve Through Sharing Bereavement Training: Perinatal Death, 12.75 contact hours for Resolve Through Sharing Bereavement Training: Adult Death, 7 contact hours for Resolve Through Sharing Coordinator Training, and 1 contact hour each for the three online modules. Social work continuing education hours Gundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 14, 2015 Nov. 14, 2018. Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive 12.75 continuing education hours by participating in Resolve Through Sharing Bereavement Training: Perinatal Death, 12.75 continuing education hours by participating in Resolve Through Sharing Bereavement Training: Adult Death, and 7 continuing education hours by participating in Resolve Through Sharing Coordinator Training. The three online modules provide 1 continuing education hour each. Other credits Resolve Through Sharing is a provider for the National Association for Catholic Chaplains. These programs provide 15.3 contact hours for Resolve Through Sharing Bereavement Training: Perinatal Death, 15.3 contact hours for Resolve Through Sharing Bereavement Training: Adult Death, 8.4 contact hours for Resolve Through Sharing Coordinator Training, and 1.2 contact hours for each of the three online modules. Other disciplines will receive a certificate of attendance upon request. To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Downloadable contact/ce certificate available upon completion of the evaluation. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module. Planning committee Rana Limbo, PhD, RN, CPLC, FAAN; Jill Wilke, MS, RN, CPLC; Heather Silver, LCSW-C, CPLC; Darryl Owens, MDiv., BCC, CT, CPLC; and Nathan Haase ADEC recognition Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement. Speakers and planners have an employment relationship with Gundersen Lutheran Medical Foundation, Inc. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request. 7

Training sponsor, location, and lodging Location Cargill Room at the Waterfront Restaurant 332 Front Street South La Crosse, WI 54601 Gundersen Health System is where caring meets excellence through a comprehensive health network of wholly owned services and regional partners. It s where nationally recognized quality meets dedicated, compassionate professionals, caring for patients in all stages of life. Gundersen is a regional referral center caring for patients in 19 counties throughout western Wisconsin, northeastern Iowa, and southeastern Minnesota. A 325-bed teaching hospital with a Level II Trauma and Emergency Center, Gundersen has repeatedly been named among the top 50 hospitals in the nation, placing in the top one percent of hospitals nationwide.gundersen is the designated Western Academic Campus for the University of Wisconsin School of Medicine & Public Health.Due to its environmentally responsible practices, Gundersen achieved energy independence in 2014, becoming the first health system in the nation to do so. Lodging Home2 Suites By Hilton 210 Jay Street La Crosse, WI 54601 (608) 881-6666 Group rate is 129.00 King Studio Suites includes Wifi, breakfast, and parking. Guests may call the hotel directly to receive their discounted rate and must mention Resolve Through Sharing to receive discount. Discounted rate expires July 5. 2018 Training schedule UC Davis Children s Hospital and the Children s Miracle Network, Sacramento, CA Perinatal Death, April 9 10, 2018 Coordinator Training, April 11, 2018 Penn State Milton S. Hershey Medical Center, Hershey, PA Perinatal Death, May 23 24, 2018 Coordinator Training, May 25, 2018 Dartmouth-Hitchcock Medical Center, Lebanon, NH Perinatal Death, September 27 28, 2018 Coordinator Training September 29, 2018 Edward-Elmhurst Healthcare Plainfield, IL Perinatal Death, October 17 18, 2018 Coordinator Training October 19, 2018 Please check our website frequently for the most current schedule. www.resolvethroughsharing.org We bring our training to you! We would be happy to consult with you regarding the bereavement training needs of your organization and bringing our training programs to you. Email us at rts@gundersenhealth.org. 8

TAKE ADVANTAGE OF GROUP DISCOUNT REGISTER at www.resolvethroughsharing.org Registration Fees Perinatal Death Training $550 Adult Death Training $550 RTS Bereavement Training: Perinatal and Coordinator Training combo $950 RTS Bereavement Training: Adult and Coordinator Training combo $950 Coordinator Training Audit (available only to those who have previously attended Coordinator Training) $275 Group discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE NOTE: To receive the discount, you MUST obtain the group discount code PRIOR to registering. Email rts@gundersenhealth.org with the names of those in your group to receive the code. The code MUST be applied during the registration process. Fees include online modules, instruction, resource manual, certificate of completion, continuing education credit, lunch, and refreshments. Payment: Payment can be made by Visa, MasterCard, American Express, or Discover Card. Transfers: Registrations can be transferred to a different training location for a $25 administrative fee. Cancellation policy: We offer a full refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the training you cannot attend. Accommodations: If you have questions or concerns about this course or require assistance or accommodations, please contact rts@gundersenhealth.org In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this event accessible to all. If you have a disability that might require special accommodations, please e-mail your needs to rts@gundersenhealth.org Contact us: If you have questions or grievances, please contact us at (608) 775-4747 or (800) 362-9567, ext. 54747 9

Please route to: Nursing Social Services Spiritual Care Maternal Health Emergency Services Gundersen Medical Foundation 1900 South Avenue, AVS-003 La Crosse, WI 54601 www.resolvethroughsharing.org Check out other locations and dates for RTS Perinatal, Neonatal and Pediatric, and Pediatric and Adult Death Training. www.resolvethroughsharing.org Join the 50,000+ who have attended RTS Training! This was an amazingly informative and powerfully moving course. I would recommend RTS to every person who cares for these patients it is eye-opening to think of all the ways we can standardize and better our care for them. One of the most beneficial conferences I have been to. The topic of hope and what families hope for in situations surrounding death brought a new perspective to my thoughts on death. I will definitely be incorporating this into my care. Thank you. This course was life changing for my career and my private life. RTS Bereavement Training: Perinatal Death, RTS Bereavement Training: Neonatal and Pediatric Death; RTS Bereavement Training: Pediatric and Adult Death, and RTS Coordinator Training help you comply with The Joint Commission standards for end-of-life care (PC.02.02.13) and other regulatory standards.