Additional Considerations for SQRMS 2018 Measure Recommendations

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Additional Considerations for SQRMS 2018 Measure Recommendations HCAHPS The Hospital Consumer Assessments of Healthcare Providers and Systems (HCAHPS) is a requirement of MBQIP for CAHs and therefore a requirement for SQRMS. It is also included in the VBP program, and therefore a requirement for PPS hospitals; however, because SQRMS only requires the total performance score for VBP and not the individual measure scores, in the past HCAHPS has been called out as a measure requirement for PPS hospitals. AHRQ Measures for CAHs In 2017 three claims-based Agency for Healthcare Research and Quality (AHRQ) measures were required for all hospitals: PSI-04: Death Rate Among Surgical Patients with Serious Treatable Complications; PSI-90: Patient Safety and Adverse Events Composite; and IQI-91: Mortality for Selected Measure Composite. Questions were raised on the first call regarding the utility of calculating these measures on behalf of CAHs, including how the data is being used and whether CAH volumes provide meaningful measurement. Things to consider: Because the measures are claims-based, they do not result in an additional reporting burden for hospitals In the past, the committee has aimed to align PPS and CAH requirements whenever possible MDH includes the calculated measures in their annual Chart book (Section 9: Statewide Quality Reporting and Measurement System; pages 40-46) OAS CAHPS The Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) is set to become a required measure for the Outpatient Quality Reporting (OQR) program starting in calendar year 2018. The survey will result in three composite scores: about facilities and staff, communication about procedure, and preparation for discharge and recovery; and two global ratings: overall rating and recommendation of facility. As a new measure for the OQR program, the committee is considering whether to add them as a required measure for SQRMS. Things to consider: Only PPS hospitals will be required to conduct OAS CAHPS at a federal level The target minimum for each 12-month reporting period is 300 completed surveys Facilities that treat fewer than 60 survey-eligible patients in previous calendar year can request an exemption Clostridium difficile and MRSA for CAHs The Federal Office of Rural Health Policy is considering adding two required measures for MBQIP that are not currently required for CAHs under SQRMS: Clostridium difficile Infection (CDI) and MRSA Bacteremia. The committee is considering adding these measures in anticipation of the change to MBQIP. Things to consider: These measures are reported through NHSN, which CAHs are already reporting through for CAUTI and Healthcare Provider Influenza Vaccination Of 78 CAHs in the state, 9 are currently reporting on CDI and 5 are reporting on MRSA None of the CAHs reporting on CDI or MRSA have a calculated standardized infection ratio (SIR); this is also true of those reporting CAUTI There are two event reporting options in NHSN for CDI and MRSA: laboratory-identified and infection surveillance Stratis Health 952 854-3306 www.stratishealth.org (Updated 2/24/2017)

Summary of Patient Safety Workgroup Effort and Leapfrog Information June 2016 through February 2017 Overview of workgroup meetings and activities Date June 13, 2016 Kick-off call July 28, 2016 Two-hour in-person meeting September 1, 2016 Two-hour in-person meeting October 27, 2016 Breakout session at MAPS Conference Nov. 3, 2016 Three-hour in-person meeting Primary purpose and outcome Orientation to workgroup charter. Clarified workgroup scope. Reviewed MDH measure criteria. Prepared for survey of workgroup regarding composite measures. Synthesized workgroup survey results. Reviewed composite frameworks. Discussed and determined highest priority patient safety domains, topics, and subtopics for inclusion in composite measure. Two important questions emerged: Is the group prioritizing a focus on a composite measure which has as its primary purpose to be meaningful to consumers? If so, it would focus exclusively on clinical care and patient harm (and not the organizational/system domain). Is there an existing composite measure developed elsewhere that would meet our needs, given how rapidly changing the measurement environment is? Reviewed existing patient safety composite measures to see if any come close to meeting our purpose, including Leapfrog and PSI 90. Articulated four options for moving forward: 1) Develop or adapt, and publicly report, a comprehensive safety composite measure inclusive of clinical care and harm measures, as well as organizational and system characteristics 2) Develop or adapt, and publicly report, a patient safety composite measure focused on clinical care and harm 3) Do not develop or adapt, and publicly report, anything new, recognizing that there are already a number of safety measures and composites Plus an Option 1.5: Develop or adapt, and publicly report, a patient safety composite measure focused on clinical care and harm plus require hospitals to report to the state their domain-level patient safety culture survey result. Determined debate-style format for MAPS Conference breakout session. Conducted debate, with a workgroup member each representing one of the three primary options. Gathered input and ideas from session participants (which were mostly hospital staff). After intense and thoughtful deliberations about the options for a Minnesota hospital safety composite measure, the Patient Safety Workgroup agreed by consensus to: Explore using Leapfrog Hospital Safety Grade as a comprehensive measure of safety, but with conditions. If the conditions cannot be met, do not move forward at this time with a safety composite measure.

November 28, 2016 Workgroup call with Leapfrog December 7, 2016 30-minute check-in call December 20, 2016 Additional Questions to Leapfrog from Workgroup February 27, 2017 One-hour final workgroup meeting (See summary and synthesis of key issues and topics below.) De-briefed Leapfrog call. Although lacking consensus, workgroup agreed to pursue additional information gathering and discussion with Leapfrog. (See summary and synthesis of key issues and topics below.) Called for vote by workgroup members on Option 1 or Option 3: Two votes which could support either option, but both leaning toward #3: o In one case, because the value to critical access hospitals isn t clear in option #1. o In one case, because the feasibility of Leapfrog isn t clear. One vote for #3. o But noting that the workgroup member would participate in the process if option #1 is selected. Two votes for #1. o In one case, because #1 seems low risk, and discomfort with option #3. o In one case, status quo of #3 is not acceptable; however, the feasibility of #1 is unclear. Considerations and Conditions in using Leapfrog as Minnesota s publicly reported patient safety composite measure in SQRMS (with salient points in bold text) Minnesota seeks to have a composite measure of hospital patient safety to be publicly reported as part of its state-mandated reporting program, SQRMS (State Quality Reporting and Measurement System). A workgroup of the Hospital Quality Reporting Steering Committee has been focused on this in 2016, determining whether to adopt or adapt an existing composite measure of safety, or to develop a new one. After identifying and investigating options, reviewing data, gathering input from other stakeholders, and intense debate and discussion, the workgroup agreed by consensus to pursue Leapfrog Hospital Safety Grade as a comprehensive measure of safety, but with certain considerations and conditions. The Leapfrog measure emerged as the preference because it is a comprehensive safety composite measure inclusive of clinical care and harm measures, as well as organizational and system characteristics. Patients are most interested and focused on outcomes, as represented by measures of clinical care and harm. At the same time, emerging research indicates the importance of the underlying organizational and system characteristics in assuring and improving safety, such as leadership, culture, and reliability. As a result, publicly reporting a composite measure which includes not only measures of clinical care and patient harm, but also of organizational and system characteristics, reflects important aspects of safety and can advance safety in Minnesota. The Leapfrog Hospital Safety Grade includes measures in 5 domains: Infections, Problems with Surgery, Practices to Prevent Errors, Safety Problems, and Doctors/Nurses/Hospitals Staff.

The overall Leapfrog program consists of an annual survey (which has been available since 2001) and two composite scores: A publicly reported Hospital Safety Grade, comprised of approximately half CMS measures and half survey-derived measures A Value-Based Purchasing Platform, derived entirely from survey responses, and not publicly reported LF s philosophy is to utilize measures already in use to the extent possible, and fill in gaps as needed. For each set of measures, LF establishes a benchmark, accomplished through national expert panels. Hospital scores are available on each measure of the survey. More than 1800 hospitals are participating so far this year, and there has been a steady increase in recent years. Currently, 36 of Minnesota s 140 hospitals have a Leapfrog grade and report. All of these are large or mid-sized PPS hospitals; none are small or critical access. Only 6 of the 36 hospitals participate in the Leapfrog survey, which makes robust contributions to the composite measures; as a result, most of the data included in the Leapfrog composite for Minnesota s hospitals is from publicly available sources, for example, based on Medicare claims data, HCHAPS survey results, or NHSN infection data. For the Hospital Safety Grade, a letter grade is assigned A-F, based on 30 safety measures. Half of the weighing is from process/structure measures (15), and half of the weighing is from outcome measures (15). Each individual measure has its own weight, based on potential for harm and opportunity for improvement, and the methodology is fully transparent. Hospitals are not eligible for a Safety Grade if they are missing scores for more than nine process measures or more than five outcome measures, which typically means that low volume hospitals are not eligible. For the Value-Based Purchasing Platform, a numeric score is assigned 1-100 (with 100 being the best), based on 24 survey-derived measures in five domains. For the VBP composite, scores are available by domain and the Platform then calculates an overall composite score, the Value Score. The domains are: o Medication Safety (15%) o Inpatient Care Management (20%) o High-Risk Surgeries (15%) o Maternity Care (15%) o Infections & Injuries (35%) The patient Safety Workgroup initially approached Leapfrog with interest in the hospital safety grade, conveying that one criteria for use of LF would be that all Minnesota hospitals have the opportunity to earn a grade and report, including the 78 critical access hospitals and the smaller PPS hospitals in the state. We learned, however, that hospitals with low volumes in certain measures would be missing scores needed to make up the grade and as such it would make the hospital safety grade not an option for Minnesota s patient safety composite measure interests. The workgroup then turned its attention to Leapfrog s Value-Based Purchasing Platform. Value-Based Purchasing Platform Because this program is based solely on measures from the Leapfrog Hospital Survey, Leapfrog treats missing data similarly to the survey program where hospitals are not penalized for measures in which they are scored as does not apply (e.g., they don t have an ICU) or unable to calculate score (i.e., volume was too low to calculate a score) a. Declined to Respond If a hospital is scored as declined to respond on a measure from the survey, they are assigned a score of zero for that measure and the measure score of zero is multiplied by the measure weight. Because this is used as a pay for

performance program by health plans, it s important that hospitals receive some penalty for not reporting b. Does Not Apply If a hospital is scored as does not apply on a measure from the survey, they are assigned n/a for that measure and the measure weight is reapportioned to other measures within the domain. Hospitals are not penalized for measures that do not apply to them. c. Unable to calculate score If a hospital did not have enough cases to meet Leapfrog s minimum reporting requirements, they are scored as unable to calculate score and this is treated in the exact same way as a score of does not apply. The hospital is assigned n/a for that measure and the measure weight is re-apportioned to other measures within the domain. Hospitals are not penalized. As noted above, hospitals are not penalized for measures in which they are scored as does not apply (e.g., they don t have an ICU) or unable to calculate score (e.g., volume was too low to calculate a score). However, if a hospital is scored as declined to respond on a measure from the survey, they are assigned a score of zero for that measure and the measure score of zero is multiplied by the measure weight. LF has indicated that Minnesota could choose to have Minnesota hospitals respond on selected measures only on the survey, rather than the entire survey. However if this option to use some sections of the survey and not others as a means to achieve a patient safety composite was pursued, it will be important to understand how the sections not completed will be scored and compared, and what the public report would reflect. The range for time for hospitals to complete the survey is dependent on whether a hospital is able to complete all the measures. The estimated time to complete the full survey is up to 40 hours for a large academic medical center, and 10-20 hours for a small hospital, depending on if they are doing maternity care and surgeries. Where possible, LF uses data the hospital is reporting to other entities and asks the hospital to send the same data to LF, or in the case of infections, allow the hospital to join the LF NHSN group so that LF can pull the data for the hospital. LF cannot abbreviate the survey for our purposes, but our program could focus on certain measures for which MN hospitals would report on selected sections of the survey and not others. Hospitals can submit a partially completed survey. There are nine sections to the survey. If a section is skipped, the hospital will be scored on the sections that are completed. While LF doesn t generally encourage this, it is an option and the survey will allow a hospital to submit a survey on which some sections are incomplete. LF has done this with other states or coalitions, especially if they want to incrementally bring the survey into use. LF could work with MN to understand the specific measures of interest and the weighting of those measures. The LF hospital survey needs to be completed annually for the results to be comparable and reflect current performance. It also ensures the survey results align with any changes of the measure owner (e.g., CMS measure changes). There is no cost for a hospital to complete a survey. There are states which are prioritizing certain aspects of safety, and are then selecting which measures they want to focus on for their state. The Maine Health Management Coalition is an example of this approach, which includes critical access hospitals: http://www.getbettermaine.org/search-hospitals

LF uses technical expert panels that meet at regular intervals, as well as coordinates alignment with measure stewards for specific measures to ensure the patient safety measures remain meaningful. LF also tracks on upcoming areas of interest and mentioned diagnostic error and antibiotic stewardship as two areas of future interest. Leapfrog resources for reference: Leapfrog Hospital Survey Scoring Algorithms - http://www.leapfroggroup.org/surveymaterials/scoring-and-results (with individual measure cut-points used in scoring) National Measures Crosswalk - http://www.leapfroggroup.org/survey-materials/surveyoverview

Hospital Quality Reporting Steering Committee March 1, 2017 Meeting Notes 8:00 a.m. 9:00 a.m. Meeting Goals: Understand committee charge and March 2017 work Discuss and recommend SQRMS hospital measures for 2018 reporting Review and determine next steps regarding patient safety workgroup recommendations Meeting Notes: 14 of 17 committee members were present and participated in the voting. Review and endorse updated alignment of SQRMS measures to federal programs: Value-Based Purchasing (VBP) measures, Readmissions Reduction Program (RRP) measures, Hospital Acquired Conditions (HAC) measures, and Medicare Beneficiary Quality Improvement Project (MBQIP) measures Committee voted to maintain alignment with the federal reporting programs, with the caveat that public reporting of those measures in Minnesota would include explanatory notes regarding any changes in basis for comparison or results for those measures. Review and discuss SQRMS specific measures and updates to other federal programs Committee voted to maintain the Stroke Registry and HIT Survey SQRMS-specific measures. Items for further discussion at the March 20 meeting include: AHRQ measure requirements for CAHs (PSI-90 & IQI-91) OAS CAHPS C. difficile and MRSA for CAHs Review Patient Safety Workgroup recommendation A brief background of the Patient Safety Workgroup was presented, along with the divided voting results of the workgroup at its February 27 th meeting with regarding to a patient safety composite measure. Committee members requested additional background information about the workgroup s efforts, and the Leapfrog measure which was considered by the workgroup. Preview of March 20, 2017 meeting agenda MDH has invited a discussion with the HQRSC regarding the future of hospital measurement in Minnesota, which will begin at the March 20 th meeting. MDH will also be seeking input from other leaders and stakeholders. Funding provided by the Minnesota Department of Health through a contract with Minnesota Community Measurement.

AHRQ Hospital Measures Statewide Quality Reporting and Measurement System 1

Mortality for Selected Conditions (IQI 91) This composite measure is a weighted average of the mortality indicators for patients admitted for selected conditions and is used to assess the number of deaths for the selected conditions. It includes the following indicators: Acute myocardial infarction mortality rate (IQI 15) Congestive heart failure mortality rate (IQI 16) Acute stroke mortality rate (IQI 17) Gastrointestinal hemorrhage mortality rate (IQI 18) Hip fracture mortality rate (IQI 19) Pneumonia mortality rate (IQI 20) Measure steward: AHRQ NQF# 530 2

Mortality for Selected Conditions Prospective Payment System Hospitals Critical Access Hospitals Year Lower Same Higher No Results Lower Same Higher No Results 2012 16 37 0 2 0 77 1 0 2013 19 35 0 1 0 78 0 0 2014 3 49 0 3 0 78 0 0 "Lower" = Performance was better than expected Same = Performance was as expected Higher = Performance was worse than expected Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 3

Mortality for Selected Conditions Prospective Payment System Hospitals Critical Access Hospitals "Lower" = Performance was better than expected Same = Performance was as expected Higher = Performance was worse than expected Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 4

Mortality for Selected Conditions by Hospital Type IQI Composite Scores and Cases PPS Hospitals IQI Composite Scores and Cases CAH Hospitals Service year: October 1, 2013 through September 30, 2014. Source: MDH Health Economics Program analysis of Quality Reporting System data. 5

Patient Safety for Selected Indicators (PSI 90) This measure is a weighted average of most of the patient safety indicators and is used to assess the number of potentially preventable adverse events. It includes the following indicators: Pressure ulcer (PSI 3) Iatrogenic pneumothorax (PSI 6) Central venous catheter-related bloodstream infections (PSI 7) Postoperative hip fracture (PSI 8) Postoperative hemorrhage or hematoma (PSI 9) Postoperative physiologic and metabolic derangements (PSI 10) Postoperative respiratory failure (PSI 11) Postoperative pulmonary embolism (PE) or deep vein thrombosis (DVT) (PSI 12) Postoperative sepsis (PSI 13) Postoperative wound dehiscence (PSI 14) Accidental puncture or laceration (PSI 15) Measure steward: AHRQ NQF# 531 6

Patient Safety for Selected Indicators Prospective Payment System Hospitals Critical Access Hospitals Year Lower Same Higher No Results Lower Same Higher No Results 2012 16 37 2 0 9 78 0 0 2013 16 38 1 0 0 78 0 0 2014 7 47 0 1 0 78 0 0 "Lower" = Performance was better than expected Same = Performance was as expected Higher = Performance was worse than expected Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 7

Patient Safety for Selected Indicators Prospective Payment System Hospitals Critical Access Hospitals "Lower" = Performance was better than expected Same = Performance was as expected Higher = Performance was worse than expected Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 8

Patient Safety for Selected Indicators, by Hospital Type PSI Composite Score 1.4 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 0.5 0.4 PSI Composite Scores and Cases PPS Hospitals 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 Adjusted Number of Cases PSI Composite Score 1.4 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 0.5 0.4 PSI Composite Scores and Cases CAH Hospitals 0 200 400 600 800 1,000 1,200 1,400 Adjusted Number of Cases Service Year: October 1, 2013 through September 30, 2014. Source: MDH Health Economics Program analysis of Quality Reporting System data. 9

Patient Safety for Selected Indicators Composite Scores Scores above 1 indicate higher rates Scores below 1 indicate lower rates Composite results are calculated using these scores and the corresponding confidence intervals Service Year: October 1, 2013 through September 30, 2014. Source: MDH Health Economics Program analysis of Quality Reporting System data. 10

Patient Safety for Selected Indicators Hospital Types PSI Results Service Year: October 1, 2013 through September 30, 2014. Source: MDH Health Economics Program analysis of Quality Reporting System data. 11

Death Among Surgical Inpatients with Serious Treatable Complications (PSI 4) This measure assesses the number of deaths per 1,000 patients having developed specified complications of care during hospitalization (e.g., pneumonia, deep vein thrombosis/pulmonary embolism, sepsis, shock/cardiac arrest, or GI hemorrhage/acute ulcer). This measure is a nursing-sensitive indicator which means it reflects the structure, process, and outcomes of nursing care. Measure steward: AHRQ NQF# 351 12

Death Among Surgical Inpatients with Serious Treatable Complications, Prospective Payment System Hospitals Year Deaths Total Patients Number of Hospitals with 1+ Patient 2012 563 5,141 53 2013 588 5,247 58 2014 499 4,786 49 Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 13

Death Among Surgical Inpatients with Serious Treatable Complications, Prospective Payment System Hospitals Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 14

Death Among Surgical Inpatients with Serious Treatable Complications, Critical Access Hospitals Year Deaths Total Patients Number of Hospitals with 1+ Patient 2012 5 119 25 2013 5 94 29 2014 5 107 31 Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 15

Death Among Surgical Inpatients with Serious Treatable Complications, Critical Access Hospitals Service year: October 1 through September 30. Source: MDH Health Economics Program analysis of Quality Reporting System data. 16