LoyaltyOne s Journey Toward Corporate Responsibility Sustainable Mobility and Healthy Workplace Seminar March 5 th, 2015 Jeremiah Brenner Manager of Corporate Responsibility
SOLUTION BRANDS DRIVING RESULTS 2
Engagement is an Emotional Connection
The Early Days 1 Reduce Our Harmful Impact 2 Adopt Environmentally Sanctioned Facilities 3 4 Enable Our Associates to Lead Sustainable Lives Adopt a Leadership Role In Community & Industry
Our Corporate Responsibility Evolution Environment Recycle Energy conservation LEED spaces Minimize impact on climate change Inspire Community Community Building - Partner with charities that bring people together, deepening connections and changing lives. Volunteerism& Wellbeing LoyaltyOne creates a place where all associates can do their best work.
LoyaltyOne Office Space Mississauga Office LEED Gold Core & Shell LEED Gold Commercial Interiors Calgary Office LEED Gold Commercial Interiors Toronto Office On-site Gym Working toward LEED EB:O&M On-site Bistro
LoyaltyOne s Customer Care Centre LEED Gold Commercial Interiors LEED Gold Core & Shell
Generating Renewable Energy Generates 165 Kilowatts of power- enough to power 16 homes Finances Start-up Cost =$1.85 Million Operating Cost = $3,000- $5,000 per year Income from Feed-In Tariff per year: = $128,776 per year ROI = 10 years
What is the Business Case? 1) Creating New Revenue 2) Mitigating Costs 3) Remaining Competitive 4) Creating Major Savings
Results of this Commitment to Sustainability 1) Environmental Benefits 2) Generating Revenue 600 Tonnes of CO2 avoided Over $620,000 in solar revenue 3) Support Renewable Energy 4) Brand Enhancement Nearly 900,000 KWHs produced Positive PR, Industry Recognition, etc.
How else have we done this at LoyaltyOne?
A Fantastic Employee Value Proposition
Sustainable Initiatives Associate Travel
Sustainable Initiatives Smart Commute Mississauga Implemented reserved parking for sustainable transportation (Eco & Carpool Parking) Participates in annual campaigns Has a formal Telework Program Launched the CycleLoan Bike Fleet Program LoyaltyOne is a Gold Smart Commute Workplace Smart Commute attends and educates our associates at our company s annual Environmental, Health and Wellness Fair Associates regularly participate in Smart Commute contests and campaigns aimed at sustainable transportation
Sustainable Initiatives Waste Reduction
Sustainable Initiatives - Annual Environmental Fair
Volunteering Associates given paid time off to volunteer with any registered charity of their choice 1) VOLUNTEER TIME-OFF PROGRAM All full-time and part-time permanent associates, in both Canada and the United States are eligible to volunteer one day with pay at the registered charity of their choice. 2) COMMUNITYONE DAY Company takes all associates into the community to volunteer at various organizations
Alliance Data Gift Matching and Volunteer Programs 1) MATCHING GIFTS PROGRAM: The Alliance Data Matching Gifts program will provide a donation to a charity equal to the amount that you have given, to an annual maximum of $2500 per associate. 2) VOLUNTEER REWARD PROGRAM: Volunteer your personal time at your favorite eligible charity Log your hours using the new Volunteer Hour Tracker, accessible through the Matching Gifts website. Accumulate a minimum of 10 hours to request a $100 grant for the charity of your choice! Or, save up to 30 hours to receive a $300 grant.
http://accountabilityreport.loyalty.com/2013/ Annual Accountability Report Online Based Accountability Report Inspiring Change One by One Interactive website featuring videos, photos, music and other surprises Discusses our successes to date and some of our challenges on the road ahead
Where Sustainability & CR has Taken Us 1. Employee Engagement 2. Retention 3. Top Employer 4. Changing Culture
1. Be Mindful of a Multi-generational Workforce 2. Incent and Reward 3. Make the Business Case 4. Set Measureable Goals & Targets 5. Start a Cross-Functional Green Team 6. Promote Carpooling and Public Transit 7. Create Open Forums for Discussion 8. Acknowledge Your Challenges 9. Celebrate Your Successes 10. Sustainability is a Journey.not a destination! Key Takeaways