THE HUMAN FACTOR: OPTIMIZING SAFETY FOR PATIENTS & PROVIDERS Virginia Patient Safety Summit. February 2-3, 2017 Richmond Marriott Downtown

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THE HUMAN FACTOR: OPTIMIZING SAFETY FOR PATIENTS & PROVIDERS 2017 Virginia Patient Safety Summit February 2-3, 2017 Richmond Marriott Downtown Co-Sponsored By: Visit vhha.com/programs to register!

About the 2017 Summit In the digital age, we often overlook the human elements of health care. Clinicians find themselves heavily reliant on technology to diagnose and treat patients, and sometimes the important emotional factors that influence a patient s health can get lost along the way. Similarly, the pace and urgency of providing health care services can take its toll on health care staff, who often do not take the time to focus on their own emotional state. A renewed focus on human factors will improve safety for patients and the health care workforce alike, and create an improved care delivery system. The Commonwealth of Virginia has designated Patient Safety Day as February 2nd. This two-day summit provides information and strategies to enhance patient safety, reduce the risk of error, and improve effectiveness of teams in the delivery of healthcare. The 2017 summit will focus on The Human Factor: Optimizing Safety for Patients and Providers. Participants will learn about and discuss methods for health care professionals to collaborate with patients and families in all aspects of care across the continuum. This event has gained a reputation as one of the best patient safety conferences in the nation, and attracts close to 600 attendees each year. Who Should Attend? Patient safety is not specific to any one position within a hospital or facility. Each and every employee holds safety to the highest standard. For this reason, we want to encourage not only nurses, physicians, clinical professionals, patient safety officers, risk managers, long term care professionals and hospital and health system leadership to attend, but anyone who is committed to practicing the safest of health care practices. Continuing Education Credits Joint Providership Activities: This activity has been planned and implemented in accordance with the essential areas and policies of the Medical Society of Virginia through the joint providership of Inova and Virginia Hospital & Healthcare Association. Inova is accredited by the Medical Society of Virginia to provide continuing medical education for physicians. CMEs:\ The Virginia Hospital & Healthcare Association and INOVA jointly present the annual 2015 Virginia Patient Safety Summit. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship. INOVA is accredited by the Medical Society of Virginia (MSV) to provide Continuing Medical Education credit. The INOVA Learning Network of INOVA Health System is an approved provider of continuing nursing education by the Virginia Nurses Association Continuing Education approval Committee, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. This activity has been submitted for approval to award contact hour(s). DETERMINATION OF CREDIT IS PEND- ING. CNEs: This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of continuing nursing education by the American Nurses credentialing Center s Commission on Accreditation. VHREF Summit Contact: Ashlee Ewing, aewing@vhha.com or 804-965-5714

Register for the Summit Registration Fees Early Bird Ends Dec. 16 After Dec. 16 $259 $299 How to Register 1. Make sure you have a vhha.com account (if you don t, you must create one prior to registering) 2. Click here for the Patient Safety Summit page on vhha.com 3. Register! Registration Deadline is Friday, January 20, 2017 at 5pm Please review our Cancellation Policy Have registration questions? Contact Lauren Martin at lmartin@vhha.com Hotel Information Hotel: Richmond Marriott, 500 E. Broad Street, Richmond, VA Room Block Dates: January 31 February 2, 2017 VHHA Room Block Rates: Single & Double Rate- $165/night; Triple Rate- $175/night; Quad Rate- $185/night Reservation Deadline: January 12, 2017 at 5pm To book: call (800) 228-9290 or (804) 643-3400 or click: https://aws.passkey.com/go/c42a5532 Parking and Transportation Parking: On-site parking at the Richmond Marriott is available for $17/day. VHREF is able provide $10 vouchers for garage parking, per day. Valet is $25/day (voucher not valid for valet). Transportation During Summit: The Marriott shuttle is available to transport guests around downtown Richmond. Shuttle service ends at 1pm on Friday, February 2. VHREF Summit Contact: Ashlee Ewing, aewing@vhha.com or 804-965-5714

Agenda Wednesday, February 1 st 8:30 AM 3:00 PM PRE-SUMMIT (separate registration & fee) 3:45 PM 4:00 PM LEGISLATIVE BRIEFING (open to all) Legislative Visits: An Introduction Sean Connaughton, President/CEO, Virginia Hospital & Healthcare Association 4:00 PM GENERAL ASSEMBLY VISITS 6:00 PM DINNER ON YOUR OWN *We encourage you to use this time to have dinner with your legislator and network with peers. Thursday, February 2 nd 7:00 AM 8:30 AM REGISTRATION & BREAKFAST 8:30 AM 9:15 AM WELCOME Mary N. Mannix, FACHE, Chairman, Virginia Hospital & Healthcare Association William A. Hazel, Jr., M.D., Secretary, Health and Human Resources - Commonwealth of Virginia 9:15 AM 10:15 AM PLENARY SESSION Mental Health Services in the Twenty-First Century Senator Creigh Deeds 10:15 AM 10:30 AM BREAK 10:30 AM 11:30 PM PLENARY SESSION Flash Point: Preventing and Responding to Violence in the Workplace Randy Spivey, CEO/President & Founder - Center for Personal Protection and Safety 11:30 PM 1:00 PM LUNCH - POSTER & EXHIBIT VIEWING 1:00 PM 2:00 PM PLENARY SESSION Diagnose the Problem of Your Burnout: Taking Care of Yourself in Order to Take Care of Patients Rich Bluni R.N., Author & National Speaker Studer Group 2:00 PM 2:15 PM BREAK 2:15 PM 3:15 PM BREAKOUT SESSION ROUND #1 Session #1: Virginia s Plan for Wellbeing Chris Gordon, Environmental Health Manager - Virginia Department of Health Session #2: Building Resiliency: Implementing Trauma Informed Care Practices Allison Sampson- Jackson, Systems of Care Director, Magellan Healthcare of Virginia Session #3: Align: Identifying and Treating Frequent Flyers Align Care Brian Dawson, Regional Medical Director VEP / CEO Brily Innovations Session #4: Choosing Wisely: Value-Driven Models of Wellness and Health Care Beth Bortz, President and CEO of the Virginia Center for Health Innovation Session #5: Tableau: Getting the Most Out of Your Data David Vaamonde, Director of Research - Virginia Hospital & Healthcare Association Ian Oommen, Research Analyst - Virginia Hospital & Healthcare Association Session #6: Top 3 Poster Presentations * TBD 3:15 PM 3:30 PM BREAK

3:30 PM 4:30 PM BREAKOUT SESSION ROUND #2 Session #1: Virginia s Plan for Wellbeing Chris Gordon, Environmental Health Manager - Virginia Department of Health Session #2: Adverse Childhood Experiences Allison Jackson, Systems of Care Director, Magellan Healthcare of Virginia Session #3: Align: Identifying and Treating Frequent Flyers Brian Dawson, Regional Medical Director VEP / CEO Brily Innovations Session #4: Choosing Wisely: Value-Driven Models of Wellness and Health Care Beth Bortz, President and CEO of the Virginia Center for Health Innovation Session #5: Tableau: Getting the Most Out of Your Data David Vaamonde, Director of Research - Virginia Hospital & Healthcare Association Ian Oommen, Research Analyst - Virginia Hospital & Healthcare Association Session #6: Top 3 Poster Presentations * 4:30 PM 6:00 PM NETWORKING RECEPTION 6:00 PM DINNER ON YOUR OWN *We encourage you to use this time to have dinner with your legislator and network with peers. Friday, February 3rd 7:00 AM 8:00 AM SMALL GROUP NETWORKING BREAKFAST Breakfast #1: Behavioral Health Peer Sharing & Learning Breakfast #2: Patient Family Engagement Peer Sharing & Learning Breakfast #3: Healthcare IT Peer Sharing & Learning Breakfast #4: PSO Networking 8:00 AM 9:00 AM PLENARY SESSION Mistake-Proofing: Changing Designs to Reduce Error John R. Grout, Professor-Berry College 9:00 AM 9:15 AM BREAK 9:15 AM 10:15 AM PLENARY SESSION Patient Safety and the 'Just Culture': A Primer for Healthcare Workers David Marx, CEO-Outcome Engenuity 10:15 AM 10:30 AM BREAK 10:30 AM 11:30 AM "The Emily Jerry Story From Tragedy to Triumph"- Preventing Future Tragedies Through the Adoption of Technology and Best Practices! Chris Jerry, Founder & CEO - The Emily Jerry Foundation 11:30 AM 12:00 PM CLOSING Chris Bailey, Senior Executive Vice President, Virginia Hospital & Healthcare Association *2017 Top 3 Poster Presenters Ciara Jones, Sentara Obici Hospital: Reducing Heart Failure Readmissions in a Rural Hospital Mandy Gensimore, Yasser Khoudeir, Sentara Northern Virginia Medical Center: Putting the Patient Back in the Center of Patient Centered Care: A Redesign of Multidisciplinary Lisa Muras, Johanna Segovia, Genevieve Thompson, Sentara Northern Virginia Medical Center: Diabetes Prevention Program: Health promotion leading to risk reduction for developing diabetes