Draft Calderdale Safeguarding Adult Board Business Plan

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Draft Calderdale Safeguarding dult oard usiness Plan 2017- Version Update and by wom Date signed off 1 JC DRFT 2 usiness roup 7.6. 16 3 Communication & Engagement Sub roup JC 28.9.17 3 L&I S - S 29.11.17 4 usiness roup (P&Q/C&E) 12.12.17 Progress Key Red mber reen lue Tasks or outcomes ave not been met or timescale slipped. Timescales ave slipped but tasks and outcomes remain on course to be met. Tasks and outcomes are completed. Tasks or outcomes are on track cronyms: SR Safeguarding dult Review Ind Cair Independent Cair L&I Learning & Improvement M Multi gency P&Q Performance & Quality ssurance Sg Sub roup C&E Communication & Engagement usiness roup M usiness Manager

Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 1 Empowerment: People are supported and encouraged to make teir own decisions and informed consent. No Outcome ction Time Reporting Evidence & Progress R 1.1 Data detailing levels of involvement of adults at risk in te safeguarding process is available to te CS. Complete an audit of cases regarding Making Safeguarding Personal June P&Q sg udit and analysis of cases completed Sept 2017. Need anoter audit to look at MSP. 1.2 a 1.2 b 1.2 c 1.3 a 1.3 b 1.3 c Information about te safeguarding process (including patways) is available in a format accessible to adults wit care and support needs. (is accessible, easy to read and publically available. means of engaging wit Service Users is establised Recommendation from te S (Elm View) tat Care Homes produce safeguarding flowcart. S To produce template for Care Homes Poster and leaflet on ow to report abuse being developed by Sout West Yorksire NHS Trust and will be sared wit partners wen available. Conduct mapping exercise to detail WHO to engage wit, WHERE and WHT about - wit timescales. oard Members to act on tis wit teir own service users as required. Work towards a service user group in te future but not until we know exactly wat is needed. Helen Wrigt at Healt Watc Calderdale agreed to discuss wit te safeguarding adults board wat focus tey want engagement to take over te next year, so tat te C&Esg Selley Watson C&Esg Paul Cartwrigt Leaflet produced How to Report buse. On website. ccessibility options available. Printed and distributed. 12 December 2017 2 Cair Cair Helen Wrigt

1.3 d Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 sub-group can develop specific plans for delivering tis. P&Q: Plan to triangulate audit results wit te adult at risk. 1.4 Police provide evidence were adults wit care and support needs ave reported or been supported to report a crime. Police to provide an agreed dataset. P&Q P&Q udit to evidence te views and wises of tose involved in tis process. Data is presented and available at te Performance & Quality meeting. 2 PREVENTION: It is better to take action before arm occurs. Communities are safer. No Outcome ction Time Reporting Evidence R 2.1 CS to receive assurance troug Self ssessment tat partners comply wit (DS) and Safer Recruitment procedures To review all selfassessments at a Callenge Event. P&Q sg Callenge Event 8 February. 2.2 We will produce a range of multiagency safeguarding guidance including guidance on safeguarding and pressure ulcers, covert medication, self neglect, joint investigations wit police, large scale investigations. 2.3 Te CS is assured tat tere is a multi agency process to spot early signs of a failing care ome & ave processes to prevent furter deterioration 2.4 Te CS will clarify te Safeguarding Process in Calderdale including standard forms and agendas for use at every part of te safeguarding process. Pressure Ulcers: LT & JC Covert Medication: complete Self-Neglect: LT Joint Investigations: S / DS Protocol to be written and agreed across te partnersip. 12 December 2017 3 Mar Mar June Task and Finis roups SR sub group L&I sg Covert Medication on website. & 7 min guide. Te Review of Elm View SCR provided assurance tat tis is appening, owever it needs to be in writing. Executive roup will write tis. S1-11, forms already in place, HSC reviewing forms wit multi-agencies in ligt of new procedures. HSC to ten disseminate to all agencies. New Procedures implementation plan.

2.5 a Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 Domiciliary Care safeguarding process Contracts and June and standards are in line wit Care ct commissioning team too 2015 ceck te standards and safeguarding assurance from Home Care providers usiness roup We ave te same monitoring processes and procedures in place for ome care and ISFs (individual service funds). From a contracts quality perspective, my (Selley Watson) team carries out site visits, review visits, receive routine contract reports, self-audits and receive safeguarding alerts troug gateway wic are ten recorded to ensure any temes/trends are addressed wit providers. 2.5 b Consider use of Safeguarding Self-ssessment for Home Care Providers Decemb er usiness roup ny new concerns are raised troug te montly ops group. Te majority of te agenda is taken up by care omes but tat s purely owing to te fact tat tis is were te risk is. We ave recently ad a couple of ome care providers wo ave been discussed at te ops group to agree and take forward actions. 12 December 2017 4

Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 3 Proportionality: Te least intrusive response appropriate to te risk presented. Outcomes are positive and personalised for individuals wo are at risk of abuse and neglect No Outcome ction Timescale Reporting Evidence R 3.1 Safeguarding concerns are monitored, including ow many go onto furter safeguarding activity. n agreed Performance Framework and nalysis is available for oard. P&Q Produced at eac S. 3. 2 Scedule of audits will be agreed and prioritised according to local need. Including wat te impact of safeguarding response is and Making Safeguarding Personal. 3.3 CS Performance Report includes comparative data. 3.4 We will implement and report on person centred outcomes for people going troug te safeguarding process. We will ask people as a matter of routine wat outcomes tey want at te start and during te safeguarding process. We will publis data on te extent to wic teir stated outcomes are met. 3.5 greement by te S on weter a Tresold document is needed Discuss and agree a Scedule of udits for - 2019 and review activity for 2017-. For usiness Improvement Team to seek statistical neigbour. Develop a process to ask adults at risk about te outcomes tey want from te safeguarding process and evaluate te extent to wic tese outcomes are reaced. Consider weter regional work on Safeguarding Decision Support Tool is appropriate P%Q On agenda for January to discuss and produce a Scedule of udits. pril P&Q To discuss at January Performance & Quality meeting. P&Q ST to provide assistance of process being followed and discuss in January Performance & Quality meeting wit audit. pril 12 December 2017 5

Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 4 Protection: Support and representation for tose in greatest need. No Outcome ction Timescale Reportin g 4.1 Performance data tracks te n agreed Performance P&Q safeguarding journey (from early Framework is available for te intervention to outcomes) of adult oard. at risk. 4.2 Learning from SRs is implemented and tested to ensure it improves practices and improves outcomes for adults at risk 4.3 Te CS will ensure tat safeguarding training delivered is quality assured, provides a consistent message and is evaluated to demonstrate effectiveness. 4. 4 Performance Management Quality ssurance Framework is developed and implemented. SR awareness/ explanation to be included in all basic awareness training. Request evidence of impact from SR callenge events and findings from audit overseen by P&Q group Development of a Q framework witin te LIF doption and introduction of logic model impact assessment PMQ Officer to write and to be agreed by Performance & Quality Sub-group Dec 2017 L&I L&I SR roup P&Q roup* Evidence Produced at eac S. im to produce new informed dataset wit rationale in pril Establisment of trainers group/meeting to assure S tat all partners are delivering coerent and consistent training including SR process explanation. Ensure SR briefings are produced and disseminated and undertake multi-agency audit* Oct 2017 L&I Production and adoption of LIF see LIF document Dissemination of Logic model impact assessment to partner agencies via S P%Q To be produced and agreed at January Performance & Quality meeting (reword tis in January ). R 12 December 2017 6

Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 5 Partnersip: Local solutions troug services working wit teir communities: Communities ave a part to play in preventing, detecting and reporting neglect and abuse. No Outcome ction Time scale Learning & Improvement Identify and demonstrate different ways Oct 5.1 Framework (LIF) agreed and in of learning, disseminate across 2017 place partnersip 5.1a Training Needs nalysis informs multi agency training programme 5.2 CS / CSC Secretariat Merger is complete; CS activity is progressive and impacting positively on te safeguarding partnersip Safeguarding Week offers training and awareness raising 5.3 sessions involving professionals, adults at risk, teir carers and te public. joint website for safeguarding cildren and adults in Calderdale is set up tat is easily accessible 5.4 and user friendly Partners complete te TN*; TN analysed and findings inform te multi-agency training programme* Currently being remodelled to be meaningful Develop a planning group to coordinate a broad range of safeguarding training /information events reflecting te needs of te workforce and current trends December 2017 delivery. C&E to manage content of website in terms of campaigns, new requests for uploading information etc. C&E to Review website formally every 6 monts and on agenda for first 12 monts every meeting. Jan Oct 2017 ten annu ally Dece mber 2017 May Reporting Evidence R L&I L&I roup & partner agencies L&I / Safeguard ing Week Planning roup C&E C&E LIF developed in line wit requirements of te Care ct 2015 2017- multi-agency training programme is developed to reflect te S priorities and te areas identified by te TN Monitored and Reviewed. Feedback from oard and individual board members positive. Sub group Cairs feel supported and work is more structured. Manager speaking at Regional events for CS. Successful delivery of Safeguarding Week 2017. See fortcoming detailed evaluation document Website is in development and will be reviewed by te sub group prior to its launc. Ongoing activity once te website as been launced. R 12 December 2017 7

5.5a Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 Multi gency Scedule of udits to June consider ow to get tis evidence. 5.5b 5.5c Evidence tat Service Users and Carers are represented, listened to, included & elped to sape S & partner agency activity. Request for elp from VC to ask service users if tey do feel represented, listened to? Develop How to distribute information patway to include to bot public and all professionals. Jan VC informed te sub group tat tey were unable to provide support or representation due to capacity issues. It was agreed to keep tem informed of developments and activity so tey can get involved wen appropriate. 6 ccountability: ccountability and transparency in delivering safeguarding: No Outcome ction Times cale Regional policy and procedures are Due for sign off Dec/ Jan 2017. 6.1 in place, wic are bot Care ct and Implementation for Jan pril Making Safeguarding Personal compliant. 6.3 CS nnual Report explains wat it as done and ow its partners ave elped keep people safe in Calderdale. Nove mber 2017 Repor ting Evidence Completed and sared wit oard Members, HW, Scrutiny, OPCC and Leader and Cief Exec of Council. R 12 December 2017 8

Calderdale Safeguarding dult oard usiness Plan pril 2017 to 2020 Community Safety Partnersip CS Healt & Wellbeing oard Domestic buse Strategic roup Safeguarding Cildren oard usiness roup Scrutiny Panels Learning & Improvement Safeguarding dults Review Performance & Quality ssurance Communication & Engagement Some meetings will be sared wit CSC SR Panels User roups 12 December 2017 9