35th Annual Labor-Management Conference

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Southwest / Rockies Region National Academy of Arbitrators Houston chapter LABOR AND EMPLOYMENT RELATIONS ASSOCIATION 35th Annual Labor-Management Conference Featured guest speakers: Martha Kinard Regional Director, National Labor Relations Board, Region 16 Trey Bergman, Esq. The Bergman ADR Group Roberta L. Golick President, NAA The program includes: 13 th Annual Arbitrator Training Session 10 th Annual Advocate Training Program LERA Dinner and Program March 1 3, 2012 Hobby Airport Hilton Houston, Texas

Thursday, March 1 Advocate and Arbitrator Training Programs 8:00 a.m. 5:00 p.m. REGISTRATION Registrar: Elvis Stephens * Esplanade 9:15 a.m. 9.30 a.m. WELCOME Maretta Comfort Toedt * Chair, Southwest /Rockies Region Ballrooms A & B 9:30 a.m. 3:45 p.m. SAY IT IN WRITING! KEYS TO EFFECTIVE, CONCISE WRITTEN COMMUNICATIONS An interactive program: Advocates and arbitrators will meet jointly in the morning session and separately in the afternoon session with ample time for Q&A covering such topics as: developing a strong written record (from emails to termination letters to grievances); crafting persuasive briefs and appeal-proof awards; and ethical issues in writing briefs and awards. Lead Instructors William McKee, Ph.D.* Don E. Williams, Esq. * Faculty Kathy Eisenmenger, Esq. * Michael B. McReynolds * Francis X. Quinn, Ph.D. * John Sass, Esq. * Raymond L. Britton, Sr., Esq. * Professor Richard S. Carlson South Texas College of Law Craig Deats, Esq. Deats, Durst, Owen & Levy Craig M. Stanley, Esq. ExxonMobil Corp. 4:00 5:00 p.m. AGENCY UPDATE FMCS: Vella Traynham Director, Arbitration Services AAA: Molly Bargenquest Vice President of Case Management Moderator: Zane Reeves, Ph.D. * 5:00 p.m. 6:00 p.m. SOCIAL HOUR Esplanade 6:00 p.m. 8:00 p.m. LERA DINNER Current challenges for the NLRB: What employers and unions need to know regarding notice posting of rights, changes to election procedures, deferral to arbitration policy, and more. Speaker: MARTHA KINARD, Regional Director, Region 16, NLRB Friday, March 2 Plenary Sessions & Workshops 8:00 a.m. 5:00 p.m. REGISTRATION Registrar: Elvis Stephens * Esplanade 9:00 a.m. 9:10 a.m. WELCOME Maretta Comfort Toedt * Chair, Southwest / Rockies Region Ballrooms A & B 9:10 a.m. 10:30 a.m. BETTER LISTENING, BETTER OUTCOMES An interactive presentation designed to sharpen your listening and negotiating skills to be a more effective advocate. Trey Bergman 10:30 a.m. 10:45 a.m. BREAK 10:45 a.m. 11:15 a.m. ADDRESS BY NAA PRESIDENT ROBERTA L. GOLICK The NAA and You: An update on what the NAA is doing for its members, non-member arbitrators, and for the parties and their representatives 11:15 a.m. 12:30 p.m. DO'S AND DON'TS FOR ADVOCATES How NOT to snatch defeat from the jaws of victory Katie Durham, Esq. * Tom Cipolla, Esq. * James P. O Grady, Ph.D. * Moderator: Kathy Fragnoli, Esq. * 12:30 p.m. 1:45 p.m. LUNCH Ballroom C Early Afternoon Workshops Choose one of three 1:45 p.m. 3:15 p.m. ETHICS: SOCIAL NETWORKING Why Your Arbitrator Might Not Want to Friend You Francis X. Quinn, Ph.D. * Patrick Halter * Sidney Moreland, Esq. Acapulco Room * Member, National Academy of Arbitrators

1:45 p.m. 3:15 p.m. CHAPTER 143 UPDATE Current issues regarding state and municipal employees: ramifications from the Rodriguez v. City of Round Rock decision; CBAs vs. Meet and Confer Agreements; consolidation issues; arbitration panels; managing high-profile cases; and more Ric J. Navarro, Esq. Navarro, Denton, Rocha & Bernal, P.C. Rick Mumey, Esq. Blakeney, Flynn & Mumey Moderator: Norman Bennett, Esq. * Cancun Room 1:45 p.m. 3:15 p.m. POSTAL WORKSHOP This workshop will include a discussion of changes made during recent contract negotiations and a frank assessment of how business as usual may not work in the challenging new environment of the Postal Service and its unions. USPS: Beverly Demery, Area LR Specialist APWU: Princella Vogel, Coordinator, Southern Region NALC: Kathy Baldwin, National Business Agent Moderator: I.B. Helburn, Ph.D. * Ballroom A 3:15 p.m. 3:30 p.m. BREAK Late Afternoon Workshops Choose one of four DAY-TO-DAY CONTRACT NEGOTIATION Reviewing and drafting settlement agreements, last-chance agreements, etc. This session continues a panel discussion by the speakers in an advanced contract-drafting course at the University of Houston Law Center. Patrick M. Flynn, Esq. Blakeney, Flynn & Mumey Joseph "Chip" Galagaza, Esq. Jackson Lewis D. C. Toedt III, Esq. Attorney at law; adjunct professor, UHLC Moderator: Louise Wolitz, Ph.D. * Cancun Room IN YOUR FACE! Insubordination vs. disrespect in the workplace Presenter: Donald J. Petersen, Ph.D. * Monterrey Room EMPLOYMENT LAW UPDATE Harassment, Slander, and Other Bad Behavior: The Latest in Employment Litigation Samantha Barlow Martinez, Esq. (management) Muskat, Martinez & Mahoney LLP Mark Oberti, Esq. (employees) Oberti / Sullivan LLP Moderator: Lynne Gomez, Esq.* Tampico Room 5:00-6:00 p.m. SOCIAL HOUR (no-host) Hotel bar 6:00 p.m. SIGN-UP DINNER (optional local restaurants, no-host) Locations: TBA Saturday, March 3 8:00 a.m. 10:00 p.m. NAA SW/ROCKIES REGION BUSINESS MEETING Tampico Room 10:00 a.m. 12:00 noon POSTAL MEETING Following on from Friday afternoon s workshop, this traditional Saturday session gives all stakeholders an open mike to vent their feelings and concerns about any aspect of postal arbitration. Convener: I.B. Helburn, Ph.D.* Cancun and Monterrey Rooms Program Committee Don E. Williams, Esq. * Diane Dunham Massey * Kathy Fragnoli, Esq. * Arrangements Lynne Gomez, Esq. * RED LIGHT / GREEN LIGHT A panel of arbitrators and the audience will discuss hypothetical arbitration scenarios and reach decisions. Ruben Armendariz * Ed Bankston * LeRoy (Lee) Bartman, PhD * Samuel Nicholas, Jr., Esq. * Sharon Gallagher, Esq. * Moderator: Daniel F. (Dan) Jennings, Ph.D. * Acapulco Room * Member, National Academy of Arbitrators

CLE CREDITS (INCLUDING ETHICS) Continuing Legal Education Credit is being requested from the State Bars of Texas and Oklahoma. Attendance forms will be available at the registration table. Included are the following: 1.00 hour ethics for Thursday Advocate and Arbitrator Training, 1.50 hours ethics for Friday Ethics Workshop. SOUTHWEST / ROCKIES PROCEEDINGS New! Bound proceedings will be made available following the conference. Attenders will have the opportunity to order copies during the conference. LOCATION Hilton Houston Hobby Airport 8181 Airport Boulevard Houston, Texas 77061 (713) 645-3000 (phone) HOTEL RESERVATIONS The Hotel has reserved a block of rooms at the group rate of $92.00 per night plus tax. All reservations should be received by the hotel not later than February 13, 2012. Any reservation requests received by the Hotel after February 13, 2012, are subject to space and rate availability. Check-in time is 3:00 p.m. For call-in reservations, call (713) 645-3000 and provide Group Code NAA. The toll-free number is 1-800-HILTONS. Ask for the Hilton Houston Hobby Airport and provide Group Code NAA to receive the $92.00 special base rate. Please let us know if you require special accommodations or meals. TRANSPORTATION The Hilton Hobby Hotel provides free shuttle transportation to and from Hobby Airport for registered guests. NAA PROCEEDINGS Volumes 1 through 62 (1948 through 2009) of The Proceedings of the National Academy of Arbitrators are now available on the Academy's website (www.naarb.org). Papers presented at the NAA Annual Meeting are published by BNA in The Proceedings, which are available free of charge on the Academy website in a searchable format.

REGISTRANT INFORMATION Please Register by February 13, 2012 NAME Email NAME Email NAME Organization Street CITY ST ZIP PHONE EMAIL Please note that future conference brochures and registration may be available on-line only. Your email address will ensure that you receive notification of next year s conference. REGISTRATION FEES CALCULATION FOR (cost per person): Thur. Daytime Training Only: Advanced Advocacy $120 Arbitrators Training $120 LERA Thursday Evening (group discount does not apply) $45 Friday Sessions only $120 Thursday and Friday Daytime Sessions (discounted package) Early Bird (Th. & Fri. Daytime Sessions) before February 13, 2012 If 4 or more from same organization, subtract $10 per person (ex LERA) TOTAL ENCLOSED $220 $210 -$10 CREDIT/DEBIT CARDS NOT ACCEPTED Make checks payable to: Southwest Region NAA No refunds after February 13 Mail or FAX to: Elvis Stephens * P.O. Box 424221 Denton, TX 76204-4221 Phone (940) 382-3087 Fax (940) 382-4507 Email: SWRockie@verizon.net

National Academy of Arbitrators Southwest Region P.O. Box 424221 Denton, TX 76204-4221 Return Service Requested TO: