Michelle Brunsen & Sandy Swallow May 25, , Telligen, Inc.

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MIPS Survive and Thrive: Advancing Care Information Michelle Brunsen & Sandy Swallow May 25, 2017 2016, Telligen, Inc.

Objectives Quality Payment Program Updates Advancing Care Information (ACI) Category Reporting Scoring Reweighting Objectives ACI Scoring Methodology Individual Scoring Hypothetical Example Tips to Maximize Score Strategies for success QPP Assistance & Resources 2

CMS Quality Payment Programs Transition MACRA - QPP Quality Payment Program MIPS Merit-Based Incentive Payment System APMs Alternative Payment Model 2016 Last Reporting Year March 31, 2017 Last Submission Date 2018 Last Payment Adjustment Applied 2017 First Reporting Year March 31, 2018 Submission Date Deadline 2019 First Payment Adjustment Applied What to Expect with Healthcare Transformation 3

2017 EP Transitioning to MIPS Hardship Exception One-time significant hardship exception for 2016 so that no 2018 payment adjustment is made Eligible Professional (EP) has never participated in the EHR Incentive Program prior to 2017 Transitioning to MIPS Will report on the ACI performance category in 2017 Application submission deadline 10/1/17 Keep all relevant documentation for 6 years post attestation Not to be used for other hardship reasons previously used 4

MIPS Eligibility Tool NPI Lookup Tool 5

MIPS Eligibility Tool NPI Lookup Tool 6

Quality Payment Program Performance Categories and Weights Quality 60% MIPS 50% MIPS-APMs Advancing Care Information 25% MIPS 30% MIPS-APMs Improvement Activities 15% MIPS 20% MIPS-APMs Cost 0% 7

Quality Payment Program Performance Category Advancing Care Information Requirements 8

Advancing Care Information Requirements Reporting 9

Advancing Care Information Requirements ACI Scoring Categories Scoring is specific to the EHR certification edition 10

Advancing Care Information Requirements ACI Scoring Categories 11

Advancing Care Information Reweighting Automatic Reweighting Hospital-based MIPS clinicians If > 75% Medicare charges in POS 21, 22 or 23 Hospital-based determination period 9/1 through 8/31 2 years prior ACI points awarded, if reported New clinician to Meaningful Use: PA, NP, CNS, CRNA ACI points awarded, if reported Lack of face-to-face patient interaction ACI reweighted to quality automatically ACI points awarded, if reported ACI = 0%; Assign 25% to the Quality performance category 12

Advancing Care Information Reweighting Hardship Exception Application Needed Insufficient interoperability Lack of control over CEHRT Extreme and uncontrollable circumstances More information about the application will be available later this year 13

ACI Objectives and Measures (2014 Edition) 20% 20% 14

ACI Objectives and Measures (2015 Edition) 15

ACI Bonus Point Opportunities 16

Report Improvement Activities Using CEHRT Bonus Score Opportunities 17

CMS QPP Website 18

Quality Payment Program Advancing Care Information Scoring Methodology 19

2017 ACI Performance Scoring Earn up to 155% maximum score, which will be capped at 100% 20

Objective Measure Base Score Required ACI Measures and Objectives Performance Score Reporting Requirement Protect Patient Health Information Security Risk Analysis X 0% Yes/No Electronic Prescribing Patient Electronic Access e-prescribing X 0 n/d Provide Patient Access (VDT) X Up to 20% (Transition) 10% (ACI) Patient VDT Up to 10% n/d Patient-Specific Education Up to 10% n/d n/d Coordination of Care Through Patient Engagement Medication Reconciliation (Transition Obectives.only) Up to 10% Secure Messaging Up to 10% n/d n/d Patient-Generated Health Data Up to 10% n/d Health Information Exchange Public Health and Clinical Data Registry Reporting Send a Summary of Care X Up to 20% (Transition) 10% (ACI) Request/Accept Summary of Care Clinical Information Reconciliation X (2015 CEHRT only) Up to 10% Up to 10% Immunization Registry Reporting Up to 10% Yes/No Syndromic Surveillance Reporting n/d n/d n/d 5% Bonus Yes/No Electronic Case Reporting 5% Bonus Yes/No Public Health Registry Reporting 5% Bonus Yes/No Clinical Data Registry Reporting 5% Bonus Yes/No Bonus (up to 15%) Report improvement activities using CEHRT 10% bonus Yes/No 21

2017 ACI Performance Scoring ACI Performance Scoring How is the Performance Score Calculated? Performance Rates for Each Measure Worth up to 10% Performance Rate 1-10 =1% Performance Rate 11-20 = 2% Performance Rate 21-30 = 3% Performance Rate 31-40 = 4% Performance Rate 41-50 = 5% Performance Rate 51-60 =6% Performance Rate 61-70 = 7% Performance Rate 71-80 = 8% Performance Rate 81-90 = 9% Performance Rate 91-100 = 10% Numerators and Denominators converted to percentage score Most measures maximum of 10% Transition set has two measures worth 20% Provide Patient Access HIE Submit Yes for Immunization Registry receive the full 10% in the Performance Category Other registries 5% Submit Yes for using CEHRT for Improvement Activity receive 10% bonus 22

2017 ACI Performance Scoring Measure Example: HIE - Send a Summary of Care Base Score (required) Numerator requires that you have at least one transition of care or referral for which you transition or refers the patient to another setting of care or clinician 1) creates a SOC and 2) electronically exchanges the SOC record Denominator: Number of transitions of care and referrals during the performance period for which the MIPS eligible clinician was the transferring or referring clinician. Performance Score Numerator: Number of TOC in the denominator where a SOC record was created using CEHRT and exchanged electronically Denominator: Number of transitions of care and referrals during the performance period for which the MIPS eligible clinician was the transferring or referring clinician. n/d = % points % points are ranked in the measures performance rates Example 150/300 = 50% or 5% points 23

Hypothetical ACI Scoring Example 2014 CEHRT Transition Measures & Objectives Set 24

Special ACI Scoring Standards for MIPS-APMs Category Reporting Requirements Category Scoring Category Weight Advancing Care Information (MU) ACO participant TINs will submit directly to MIPS via a MIPS data submission mechanism. ACO participant TIN scores will be aggregated as a weighted average to yield one score for the APM Entity group. 30% 25

Survive & Thrive in the ACI Category First Things First! Provide high quality care proactively Review the ACI measures available Capture data without interrupting workflow Document the care Appoint someone to routinely extract the data Monitor and track the data Share the data with clinicians and staff often Know how you want to submit your data to CMS 26

Survive & Thrive in the ACI Category Tips for Success Schedule 2015 EHR upgrade immediately Understand the scoring methodology to maximize score Utilize high functioning EHR for every possible process EHR vendor is a partner Adopt patient-centric workflows Stress preventive care with patients Daily team huddles All clinicians and staff continue to suggest patient portal for every use to increase Patient Access to Info, HIE, VDT, Secure Messaging, Patient Education points 27

Survive & Thrive in the ACI Category Transition of Care Tips Implement easy-to-understand strategies to improve transitions of care and referral care Understand how to document sending and receiving/incorporating a summary of care in EHR Identify who will check the incoming email box for summaries of care and who will be the backup Use EHR to share patient data efficiently Find out your direct address Call referral providers to gather their direct addresses to add to EHR Understand workflow for sending/receiving summaries of care Send a test summary of care after they provide their direct address 28

Quality Payment Program Assistance & Resources 29

Full Service QPP Technical Assistance 30

We Are All Part of the Quality Payment Program In Summary Value-based payments have arrived Evidence suggests that value-based models deliver better patient care The language of MIPS and APMs will replace the language of PQRS, MU and VM Technology plays a key role in healthcare s future Patient and family engagement becomes of greater value We all share a similar goal to improve patient outcomes Easy to understand strategies, implemented well, will lead to success 31

Upcoming Learning Opportunities QPP Coffee Talks with Telligen QIO Quality Advisors Thursday, June 8 11 a.m. CST Register at: https://qualitynet.webex.com MIPS Survive & Thrive: Improvement Activities & Cost Thursday, June 22 12:00 p.m. 1:00 p.m. CST Register here or at: https://telligenqpp.com/events/ 32

CMS Resources CMS QPP Website: https://qpp.cms.gov/ List of ACI Objectives and Measures: https://qpp.cms.gov/measures/aci MIPS Performance Categories: ACI and Improvement Activities: CMS ACI and IA Webinar ACI Fact Sheet: ACI Fact Sheet ACI Measures and Scores AND 2017 ACI Transition Measures and Scores Improvement Activities eligible for the ACI Performance Category Bonus CMS Website: https://www.cms.gov 2017 EP Transitioning to MIPS Hardship Instructions and Application 33

Thank you for joining us! Sandy Swallow 515-223-2105 Sandy.swallow@area-D.hcqis.org www.telligenqinqio.com Michelle Brunsen 515-453-8180 mbrunsen@telligen.com www.telligenqpp.com This material was prepared by Telligen, the Quality Payment Program Small, Underserved and Rural Support contractor for Iowa, Nebraska, North Dakota and South Dakota, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. HHSM-500-2017-00012C This material was prepared by Telligen, the Medicare Quality Innovation Network Quality Improvement Organization, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy 34