3339 12/15 Department of Health Additional covered services are different depending on the plan you choose. Some MLTC plans pay for hospital stays and doctor visits. or a full list of covered services, F please see http://www.health.ny.gov/ health_care/managed_care/mltc/ coverservices.htm Follow us on: health.ny.gov facebook.com/nysdoh twitter.com/healthnygov youtube.com/nysdoh Nursing home care and more. Social day care and adult day health care Personal emergency response system Home delivered meals Non-emergency transportation to receive medically necessary services Personal care Dental services Home care Care management All MLTC plans arrange and pay for the following health and long-term care services (as long as they are medically necessary): Managed long-term care (MLTC) helps people who are chronically ill or have disabilities and who need health and long-term care services, such as home care or adult day health care, stay in their homes and communities as long as possible. About Managed Long-Term Care http://www.health.ny.gov/ health_care/managed_care/ mltc/consumer_guides/ Copies of this guide are available at: 1-866-712-7197 Long-Term Care New York State Department of Health MLTC Complaint Hotline If you have a problem with your health plan, call: Managed A Consumer s Guide to Important Numbers 2015 Choosing a managed long-term care (MLTC) plan There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same in New York City Bronx Kings New York Queens Richmond Aetna Better Health 1-855-456-9126 AgeWell New York AlphaCare of New York 1-855-652-5742 ArchCare Community Life 1-855-380-2589 CenterLight Select Centers Plan for Healthy Living 1-855-270-1600 Elderplan dba Homefirst www.homefirst.org 1-866-386-4177 ElderServe dba RiverSpring www.elderservehealth.org 1-800-370-3600 Empire BC/BS HealthPlus 1-800-600-4441 Extended MLTC www.extendedmltc.org 1-855-299-6492 Fidelis Care at Home GuildNet Independence Care System Integra MLTC www.integraplan.org 1-855-800-4683 MetroPlus MLTC 1-855-355-6582 Montefiore MLTC www.montefiore.org 1-855-556-6683 North Shore-LIJ Health Plan 1-855-421-3066 Senior Health Partners www.shpny.org 1-800-633-9717 Senior Whole Health Partial United Health Personal Assist www.uhccommunityplan.com 1-855-345-6582 VillageCareMAX VNS Choice Partial WellCare Advocate Partial www.wellcare.com 1-800-288-5441 Elderplan www.elderplan.org 1-866-360-1934 Empire BC/BS HealthPlus MAP 1-866-805-4589 Fidelis Medicaid Advantage Plus GuildNet Medicaid Advantage Plus MHI Healthfirst Complete Care 1-866-463-6743 Senior Whole Health VNS Choice Plus MAP ArchCare Senior Life 1-866-263-9083 CenterLight PACE Aetna Better Health FIDA 1-855-494-9945 AgeWell New York FIDA AlphaCare Signature FIDA 1-855-632-5742 CenterLight Healthcare FIDA Elderplan FIDA Total Care www.elderplanfida.org 1-855-462-3167 FIDA Care Complete 1-800-466-2745 Fidelis Care FIDA 1-800-247-1447 GuildNet Gold Plus FIDA 1-800-815-0000 Healthfirst AbsoluteCare FIDA 1-855-675-7630 ICS Community Care Plus FIDA MetroPlus FIDA 1-844-288-3432 North Shore-LIJ FIDA LiveWell 1-855-776-7545 RiverSpring FIDA www.riverspringfida.org 1-800-950-9000 SWH Whole Health FIDA 1-844-861-3432 VillageCareMAX Full Advantage FIDA VNSNY CHOICE FIDA Complete 1-866-783-1444 WellCare Advocate Complete FIDA fida.wellcareny.com 1-855-595-2063
There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same in Western New York Allegany Cattaraugus Chautauqua Erie Genesee Livingston Monroe Niagara Ontario Orleans Schuyler Seneca Steuben Wayne Wyoming Yates Centers Plan for Healthy Living 1-855-270-1600 Fallon Health Weinberg www.fallonweinberg.org 1-866-882-8185 Fidelis Care at Home icircle www.icirclecny.org 1-844-424-7253 Kalos Health www.kaloshealth.org 1-800-894-2464 United Health Personal Assist www.uhccommunityplan.com 1-855-345-6582 VNA Homecare Options www.vnahomecareoptions.org 1-315-477-4663 VNS Choice Partial WellCare Advocate Partial www.wellcare.com 1-800-288-5441 No MAP plans in this region Catholic Health LIFE www.chsbuffalo.org 1-716-819-5433 Complete Senior Care www.hanci.com 1-716-285-8248 ElderOne www.rochestergeneral.org 1-855-457-4636 Total Senior Care www.totalseniorcare.org 1-866-939-8613 No FIDA plans in this region
There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same in Central New York Broome Cayuga Chemung Chenango Cortland Herkimer Jefferson Lewis Madison Oneida Onondaga Oswego St. Lawrence Tioga Tompkins Fidelis Care at Home icircle www.icirclecny.org 1-844-424-7253 Senior Network Health www.faxtonstlukes.com 1-315-624-4663 United Health Personal Assist www.uhccommunityplan.com 1-855-345-6582 VNA Homecare Options www.vnahomecareoptions.org 1-315-477-4663 VNS Choice Partial No MAP plans in this region PACE CNY www.pacecny.org 1-888-728-7223 No FIDA plans in this region
There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same in Northeast New York Albany Clinton Columbia Delaware Essex Franklin Fulton Greene Hamilton Montgomery Otsego Rensselaer Saratoga Schenectady Schoharie Warren Washington Fidelis Care at Home icircle www.icirclecny.org 1-844-424-7253 Prime Health Choice www.primehealthchoice.com 1-855-777-4630 United Health Personal Assist www.uhccommunityplan.com 1-855-345-6582 VNA Homecare Options www.vnahomecareoptions.org 1-315-477-4663 VNS Choice Partial WellCare Advocate Partial www.wellcare.com 1-800-288-5441 Fidelis Medicaid Advantage Plus Eddy Senior Care www.nehealth.com 1-855-376-7888 No FIDA plans in this region
There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same in the Hudson Valley AgeWell New York AlphaCare of New York 1-855-652-5742 ArchCare Community Life 1-855-380-2589 CenterLight Select Centers Plan for Healthy Living 1-855-270-1600 Elderplan dba Homefirst www.homefirst.org 1-866-386-4177 ElderServe dba RiverSpring www.elderservehealth.org 1-800-370-3600 EverCare Choice www.evercare.org 1-877-255-3678 Fidelis Care at Home GuildNet Hamaspik Choice www.hamaspikchoice.org 1-855-552-4642 Integra MLTC www.integraplan.org 1-855-800-4683 Montefiore MLTC www.montefiore.org 1-855-556-6683 Prime Health Choice www.primehealthchoice.com 1-855-777-4630 Senior Health Partners www.shpny.org 1-800-633-9717 United Health Personal Assist www.uhccommunityplan.com 1-855-345-6582 VNS Choice Partial WellCare Advocate Partial www.wellcare.com 1-800-288-5441 Elderplan www.elderplan.org 1-866-360-1934 VNS Choice Plus MAP CenterLight PACE AgeWell New York FIDA CenterLight Healthcare FIDA Elderplan FIDA Total Care www.elderplanfida.org 1-855-462-3167 Fidelis Care FIDA 1-800-247-1447 GuildNet Gold Plus FIDA 1-800-815-0000 Healthfirst AbsoluteCare FIDA 1-855-675-7630 RiverSpring FIDA www.riverspringfida.org 1-800-950-9000 VNSNY CHOICE FIDA Complete 1-866-783-1444 WellCare Advocate Complete FIDA fida.wellcareny.com 1-855-595-2063 Dutchess Orange Putnam Rockland Sullivan Ulster Westchester
3339 12/15 Department of Health Additional covered services are different depending on the plan you choose. Some MLTC plans pay for hospital stays and doctor visits. For a full list of covered services, please see http://www.health.ny.gov/ health_care/managed_care/mltc/ coverservices.htm Follow us on: health.ny.gov facebook.com/nysdoh twitter.com/healthnygov youtube.com/nysdoh Nursing home care and more. Social day care and adult day health care Personal emergency response system Home delivered meals Non-emergency transportation to receive medically necessary services http://www.health.ny.gov/ health_care/managed_care/ mltc/consumer_guides/ Personal care Dental services Home care Care management All MLTC plans arrange and pay for the following health and long-term care services (as long as they are medically necessary): Managed long-term care (MLTC) helps people who are chronically ill or have disabilities and who need health and long-term care services, such as home care or adult day health care, stay in their homes and communities as long as possible. About Managed Long-Term Care Copies of this guide are available at: in New York 1-866-712-7197 New York State Department of Health MLTC Complaint Hotline If you have a problem with your health plan, call: Long-Term Care City Managed A Consumer s Guide to Important Numbers New York City Richmond Queens New York in New York City Kings There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same Bronx 2015 Choosing a managed long-term care (MLTC) plan Aetna Better Health 1-855-456-9126 AgeWell New York AlphaCare of New York 1-855-652-5742 ArchCare Community Life 1-855-380-2589 CenterLight Select Centers Plan for Healthy Living 1-855-270-1600 Elderplan dba Homefirst www.homefirst.org 1-866-386-4177 ElderServe dba RiverSpring www.elderservehealth.org 1-800-370-3600 Empire BC/BS HealthPlus 1-800-600-4441 Extended MLTC www.extendedmltc.org 1-855-299-6492 Fidelis Care at Home GuildNet Independence Care System Integra MLTC www.integraplan.org 1-855-800-4683 MetroPlus MLTC 1-855-355-6582 Montefiore MLTC www.montefiore.org 1-855-556-6683 North Shore-LIJ Health Plan 1-855-421-3066 Senior Health Partners www.shpny.org 1-800-633-9717 Senior Whole Health Partial United Health Personal Assist www.uhccommunityplan.com 1-855-345-6582 VillageCareMAX VNS Choice Partial WellCare Advocate Partial www.wellcare.com 1-800-288-5441 Elderplan www.elderplan.org 1-866-360-1934 Empire BC/BS HealthPlus MAP 1-866-805-4589 Fidelis Medicaid Advantage Plus GuildNet Medicaid Advantage Plus MHI Healthfirst Complete Care 1-866-463-6743 Senior Whole Health VNS Choice Plus MAP ArchCare Senior Life 1-866-263-9083 CenterLight PACE Aetna Better Health FIDA 1-855-494-9945 AgeWell New York FIDA AlphaCare Signature FIDA 1-855-632-5742 CenterLight Healthcare FIDA Elderplan FIDA Total Care www.elderplanfida.org 1-855-462-3167 FIDA Care Complete 1-800-466-2745 Fidelis Care FIDA 1-800-247-1447 GuildNet Gold Plus FIDA 1-800-815-0000 Healthfirst AbsoluteCare FIDA 1-855-675-7630 ICS Community Care Plus FIDA MetroPlus FIDA 1-844-288-3432 North Shore-LIJ FIDA LiveWell 1-855-776-7545 RiverSpring FIDA www.riverspringfida.org 1-800-950-9000 SWH Whole Health FIDA 1-844-861-3432 VillageCareMAX Full Advantage FIDA VNSNY CHOICE FIDA Complete 1-866-783-1444 WellCare Advocate Complete FIDA fida.wellcareny.com 1-855-595-2063
There are four types of MLTC plans:, Program of All-inclusive Care for the Elderly (PACE),, and. Each plan covers the same on Long Island Aetna Better Health 1-855-456-9126 AgeWell New York CenterLight Select Elderplan dba Homefirst www.homefirst.org 1-866-386-4177 ElderServe dba RiverSpring www.elderservehealth.org 1-800-370-3600 Extended MLTC www.extendedmltc.org 1-855-299-6492 Fidelis Care at Home GuildNet Integra MLTC www.integraplan.org 1-855-800-4683 North Shore-LIJ Health Plan 1-855-421-3066 Senior Health Partners www.shpny.org 1-800-633-9717 VNS Choice Partial WellCare Advocate Partial www.wellcare.com 1-800-288-5441 Elderplan www.elderplan.org 1-866-360-1934 GuildNet Medicaid Advantage Plus MHI Healthfirst Complete Care 1-866-463-6743 VNS Choice Plus MAP CenterLight PACE Aetna Better Health FIDA 1-855-494-9945 AgeWell New York FIDA CenterLight Healthcare FIDA Elderplan FIDA Total Care www.elderplanfida.org 1-855-462-3167 Fidelis Care FIDA 1-800-247-1447 GuildNet Gold Plus FIDA 1-800-815-0000 Healthfirst AbsoluteCare FIDA 1-855-675-7630 North Shore-LIJ FIDA LiveWell 1-855-776-7545 RiverSpring FIDA www.riverspringfida.org 1-800-950-9000 VNSNY CHOICE FIDA Complete 1-866-783-1444 WellCare Advocate Complete FIDA fida.wellcareny.com 1-855-595-2063 Nassau Suffolk