Position Approved for 2013 Budget, but placed on hold. September. 3/ Attended FCN Meeting in Tampa

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Percent on target: Holy Cross Hospital, Inc. Health Improvement Plan Priority: Navigating the Healthcare System (responds to Health Gap targeting Navigation CHNA pg.145) Problem Definition: Individuals and Family Members Lack Access, Knowledge, Ability and/or Understanding of Healthcare System and their Medical Condition required for achieving and maintaining and Independence. Geographic Area / Population: Service Area Population Strategy / Resources Activities Status Time Line Metrics Implement Faith Nursing 1.0 FTE Faith Nurse (FCN) Coordinator Position Advertised by HR Attend FCN Taskforce Meetings Position Approved for Budget, but placed on hold 3/ - Attended FCN Meeting in Tampa September Job Posted Interview Process Hire Candidate Successfully Complete Orientation Hire FCN Coordinator Implement FCN Volunteer at HCH Participate in CHE FCN Taskforce Participate in FCN Taskforce Conference Calls 4/ Parish Nurse Attended the Westberg Symposium - Implement - Conference Calls every other Month 1

Strategy / Resources Activities Status Time Line Metrics Training to provide FCN es to Nurses Hardware and Software to be obtained for Measurement FCN Volunteer to be Implemented at HCH Outreach Coordinator to attend TOT Evaluate FCN Software Available Recruitment of FCN Implementation of HCH FCN RN Meetings; Workshops; and s (M/July/Sept/Nov) - 8/ 3/ software evaluation at FCN meeting Pending Hiring of FCN Coordinator CHE to provide Trial Period To be Determined Completed. 2014 - Provide HCH FCN Data to be Gathered for 3 Months FCN Submitting Monthly Reports Participating in Scheduled Activities Completed and HCH able to Provide es to Nurses 9/ FCN Data results to be presented to Mission VPs and CEOs Implementation of the FCN Volunteer 2

Strategy / Resources Activities Status Time Line Metrics Implementation of a Healthcare Reform and Enrollment Plan Up-to-date information regarding State specific plan and Federal Exchange Information Invitation to participate on communitywide consortia Access to associates at HCH/HCMG patient entry points Consistent Scanning of Environment, Participation in Webinars and Gathering of Information Health Navigation Grants: MDE Statewide Consortia -Goal 1,900 Approved Applicants BRHPC Local Consortia of Providers to Enroll Eligible Single Individuals Internal for Associates Prioritize High- Volume Access Points Continuous On-going - Submitted required items to both Agencies for inclusion in Grant Proposal To be Developed as Health Care Reform Plan is Finalized in FL June 7 Grants Due October es to begin August Grant Award Determination 10-12/ Persons Enrolled es Participants Persons Enrolled Cost Avoidance to Hospital due to Enrollment in Health Plan Identified as an Active Health Navigation Grantee Partner - High Volume Entry Points Trained 3

Percent on target: Holy Cross Hospital, Inc. Health Improvement Plan Priority: (responds to Preventive Care Gap targeting Comprehensive Screening CHNA pg.145) Problem Definition: Lack of Health and Promotion; Prevention ; and Health Self-Management in the community based on CHNA quantitative data. Geographic Area / Population: Service Area Population (Emphasis placed on Seniors, Uninsured, Women, Children and Homeless) Strategy / Children Homeless: Center at Hope Central, Goodstart, Growing Healthy Kids and School Health, and FCN s Women Homeless / Seniors: Center at Hope Centra, Resources Activities Status Time Line Metrics Nurse Practitioner Staff Health Exchange Navigator Partners and Relationships (new and existing) Clinical Supplies for Center Completion of Build Out and Outfitting of Center Hiring of Nurse Practitioner Hiring of Navigator Recruitment and Coordination of On-site Position Approved for Budget, but placed on hold Monitor Needs and provide appropriate Health and Promotion, Prevention and Self- Management 3 rd Quarter pending position hold pending grant award 2014 3 rd Quarter and Job Posted Interview Process Hire Candidate Successfully Complete Orientation Persons Provided Services Activities Increased Increase Total served by 2% over 2012 Totals 4

Strategy / PIBH, Parish Nurse, l HIV Testing, and FCN s Seniors Women / Homeless: Parish Nurse and FCN, Goodstart Grandparents, Center at Hope Central Homeless Women / Children Center at Hope Central, HIV Testing, Parish Nurse & FCN s Resources Activities Status Time Line Metrics Volunteer for Center Gas and Communicati on Devices Provided or Reimbursed Up-to-Date Curricula Clinical Supplies Print materials Supplies and Materials Catering Services and Linkage to Appropriate Medical Home Provider Childhood Immunizations Adult Flu Shots Health es Cooking Demonstration es Health Fairs Career Days ming in response to identified needs on-going requests from New Providers Technical Assistance Group activities Presentations Rapid HIV Testing 5

Strategy / Resources Activities Status Time Line Metrics Diabetes Self Management Focus Area Children Homeless: Goodstart, Growing Healthy Kids and School Health, FCN s, and Center at Hope Central Women Homeless / Seniors: PIBH, Parish Nurse, HIV Testing, FCN s, and Center at Hope Central, HCH Involvement in Priority Populations FL KidCare Broward County Immunization Action Coalition Broward County Comprehensive School Health Advisory Council Pompano Provider s Group Broward County Outreach Planning Group University of Florida County Extension Nutrition Committee University of FL County Extension Over All Advisory Broward County Public Schools - Committee Urban League Department of Juvenile Justice Detention Broward County Public Schools Broward Human Trafficking Committee Broward Women and Girls HIV Symposium Florida Patient Care Planning Group Broward Representative United Way of Broward County Health Impact Committee Broward HIV/AIDS Partnership (Broward Regional Health Planning Council - AIDS United) HIV Grant making South Florida AIDS Network Other Agencies/Organizations Addressing these Priority Populations (Blue indicates established relationship with this agency) Children s Services Council Broward County Health Department Healthy Mothers Healthy Babies March of Dimes Healthy Families Department of Children and Family Services Broward County Schools PACE Center for Girls ChildNet Jewish Family Services Children s Diagnostic and Treatment Center Women in Distress Hispanic Unity Henderson Mental Health Nova Southeastern University Clinics 6

Seniors Women / Homeless: Parish Nurse and FCN, Goodstart Grandparents, Center at Hope Central Homeless Women / Children HIV Testing, Parish Nurse & FCN programs, and Center at Hope Central Broward County Family Success Centers Broward and Family Health Centers (FQHC) St. Vincent de Paul, Broward North District Council Impact Broward Broward County Homeless Providers Broward Partnership for the Homeless Broward Outreach Center North and South St. Laurence Chapel HOPE South Florida Board of Directors Second Chance Society Board of Directors South Florida Hunger Coalition - Board of Directors Light of the World Clinic (Clinica Luz del Mundo) Board of Directors Catholic Charities Minority Development and Empowerment Board of Directors Pride Center Broward House Aging and Disability Resource Center Broward County Elderly and Veteran Services Area Agency on Aging Broward County Elder Services Covenant House Salvation Army Living Waters Clinic Workforce One 7